50+ Client Management Jobs in India

We are seeking a result-driven Business Development Manager (BDM) with experience in Staff Augmentation / IT Services Sales. The ideal candidate should be confident, target-oriented, and capable of handling the end-to-end sales cycle, from lead generation to project closure.

🎯 Key Responsibilities

• Identify and generate new business opportunities through various channels
• Handle end-to-end sales process (lead generation → client communication → deal closure)
• Work on platforms like Upwork & Freelancer to acquire clients
• Build and maintain strong relationships with clients
• Understand client requirements and propose suitable solutions
• Collaborate with technical teams for project execution
• Achieve monthly & quarterly sales targets
• Maintain sales reports and pipeline updates

✅ Required Skills & Qualifications

• Minimum 2+ years of experience in Business Development
• Experience in Staff Augmentation / IT Sales
• Strong knowledge of freelancing platforms (Upwork, Freelancer)
• Excellent communication & negotiation skills
• Proven track record of target achievement
• Ability to handle multiple clients and projects simultaneously
• Self-motivated, confident, and result-oriented

🌟 Preferred Skills

• Understanding of web & mobile app development services
• Strong client-handling and presentation skills
• Ability to work in a fast-paced environment

🎁 What We Offer

• Growth opportunities
• Performance-based incentives
• Supportive team environment
• Learning & development opportunities

We are seeking a result-driven Business Development Manager (BDM) with experience in Staff Augmentation / IT Services Sales. The ideal candidate should be confident, target-oriented, and capable of handling the end-to-end sales cycle, from lead generation to project closure.

🎯 Key Responsibilities

• Identify and generate new business opportunities through various channels
• Handle end-to-end sales process (lead generation → client communication → deal closure)
• Work on platforms like Upwork & Freelancer to acquire clients
• Build and maintain strong relationships with clients
• Understand client requirements and propose suitable solutions
• Collaborate with technical teams for project execution
• Achieve monthly & quarterly sales targets
• Maintain sales reports and pipeline updates

✅ Required Skills & Qualifications

• Minimum 2+ years of experience in Business Development
• Experience in Staff Augmentation / IT Sales
• Strong knowledge of freelancing platforms (Upwork, Freelancer)
• Excellent communication & negotiation skills
• Proven track record of target achievement
• Ability to handle multiple clients and projects simultaneously
• Self-motivated, confident, and result-oriented

🌟 Preferred Skills

• Understanding of web & mobile app development services
• Strong client-handling and presentation skills
• Ability to work in a fast-paced environment

🎁 What We Offer

• Growth opportunities
• Performance-based incentives
• Supportive team environment
• Learning & development opportunities

Job Title: Business Development - Market Research Associate

Location: Trichy, Tamil Nadu

Shift: US Night Shift (06.30PM - 03.30 AM IST)

Experience: 0.6 months - 1 Year (Fresher's are also welcome)

Job Overview:

Arthur Grand Technologies is looking for a motivated Business Development Market Research Analyst to support lead generation and client acquisition for the US IT Staffing market. The ideal candidate will conduct market research, analyze competitors, identify potential clients, and generate leads to support business growth.

Key Responsibilities:

• Conduct market research to identify companies hiring IT professionals in the US market.
• Perform competitor analysis to understand other IT staffing companies, their services, and client engagement strategies.
• Generate business leads for US IT staffing and recruitment services.
• Identify and build a database of target clients, HR contacts, and hiring managers.
• Acquire new clients through cold calls, email campaigns, and LinkedIn outreach.
• Build and maintain strong client relationships.
• Qualify client requirements and coordinate with the internal recruitment team for candidate submissions.
• Maintain accurate CRM records and track the sales pipeline.
• Support business growth by achieving lead generation and sales targets.

Required Skills:

• 0.6 - 1 years of experience in market research or a related field (e.g., sales, product management).
• Strong understanding of consumer insights, market intelligence, and competitive analysis principles.
• Excellent communication skills for presenting complex data insights to non-technical stakeholders.
• Ability to work independently as well as part of a team; strong project management skills required.
• Minimum 1+ year experience in US IT Recruitment Sales / Business Development / Lead Generation / International Sales.
• Strong communication and negotiation skills.
• Knowledge of US IT staffing market and hiring process is an advantage.
• Experience in market research and competitor analysis.
• Familiarity with LinkedIn, CRM tools, and online research tools.
• Ability to work in US Night Shift (06:30 PM 03:30 AM IST).

What We Offer:

• Competitive salary
• Exposure to global clients and international markets
• Career growth opportunities in a technology-driven organization
• Rewards & Recognition programs
• Team outings, free food, and supportive work culture

Job Title: Software Development - Team Lead

Location: Mohali (Phase 8B)

Company: 75WAY Technologies Pvt. Ltd.

Experience: 4+ Years

We are looking for an experienced Software Development Team Lead to manage a team of developers, oversee project execution, and actively participate in client meetings and requirement discussions. The ideal candidate should have strong technical expertise in MERN / MEAN / AI technologies, along with proven leadership and communication skills to ensure successful delivery of software projects and high client satisfaction.

Responsibilities

• Lead and manage the software development team to deliver high-quality solutions
• Conduct client meetings, requirement gathering, and technical discussions
• Assign tasks, monitor progress, and ensure timely project delivery
• Provide technical guidance and mentorship to developers
• Coordinate between clients and internal teams to resolve issues
• Ensure adherence to coding standards, timelines, and quality processes
• Handle project planning, task allocation, and performance monitoring
• Maintain regular communication with clients regarding project status
• Identify risks and implement solutions to ensure smooth delivery

About us:

IndieFolio is rethinking the traditional creative agency model by allowing leading brands to assemble custom creative teams, delivering world-class quality. We connect top brands with India's finest creative talent in design, video, and content, leveraging advanced technology and industry expertise to streamline the process. Our curated network of professionals, combined with a data-driven approach, ensures exceptional results and unmatched efficiency. With a proven track record and a commitment to innovation, IndieFolio is transforming how businesses access and collaborate with top-tier creative talent. We are scaling our team and operations, seeking independent, responsible, and accountable individuals to join our dynamic team.

About the role:

As an Account Executive, you will work closely with the Key Account Manager to support client relationships, manage project execution, and ensure smooth day-to-day coordination across accounts. This role is ideal for someone who wants to learn how strong accounts are built and managed from the ground up. You will get exposure to large client accounts while also gradually taking responsibility for smaller projects and selected client interactions over time. If you are someone who enjoys working with people, solving problems, and learning by doing, this role will give you broad exposure and a strong foundation in account management.

Responsibilities:

• Account & Project Support: Support the Account Manager in managing ongoing client accounts and projects while helping drive smooth communication, timely follow-ups, and strong execution across teams and stakeholders.
• Client Coordination: Assist in building strong client relationships through timely communication, responsiveness, and attention to detail while supporting client calls, requirement gathering, follow-ups, and status updates across projects.
• Talent Coordination & Quality Support: Help identify and coordinate the right creative talent for different project needs while learning how talent is evaluated based on quality, fit, availability, and budget.
• Proposal Building, Pricing & Commercial Exposure: Assist in creating proposals, scopes, and project plans for client requirements while working closely with the team to understand how pricing decisions are made and how projects are scoped commercially.
• Reporting & Operations: Track project progress, maintain account updates, and help keep documentation organized across proposals, timelines, deliverables, and key account updates.

Requirements

• 1-2 years of experience in account management, client servicing, project coordination, operations, or a similar role.
• Strong communication and coordination skills.
• Highly organized, detail-oriented, and dependable.
• Eagerness to learn client management, project execution, pricing, and talent coordination.
• Ability to manage multiple tasks and work in a fast-paced environment.
• Ownership mindset with a willingness to take initiative.

Why Join Us?

• Work with Leading Brands: Get exposure to some of the biggest brands in India and learn how high-quality creative projects are managed at scale.
• Learn the Business Hands-On: Work closely with experienced account leaders and learn the fundamentals of client servicing, project management, pricing, proposals, and talent coordination.
• Grow with Responsibility: Start by supporting core account functions and gradually take on more responsibility as your confidence and capability grow.
• Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who share your dedication to excellence and making a difference.
• High-Trust Environment: Be part of a team that values initiative, accountability, and strong execution.
• Remote-First Flexibility: Work in a setup that gives you autonomy while staying closely connected to a collaborative team.

30–60–90 Day Plan

First 30 Days – Understand the Business

• Learn IndieFolio’s business model, services, clients, and internal workflows.
• Understand how projects are scoped, talent is selected, and accounts are managed.
• Get familiar with tools, reporting formats, and communication processes.

Days 31–60 – Shadow & Support Closely

• Work closely with the Account Manager across active projects and client accounts.
• Start contributing to client coordination, follow-ups, proposals, and internal execution.
• Build context on pricing, talent decisions, and project workflows through day-to-day exposure.

Days 61–90 – Start Implementing on Smaller Pieces

• Begin taking ownership of smaller tasks and project components with guidance.
• Support selected client interactions, project coordination, and execution responsibilities more independently.
• Show strong reliability, responsiveness, and judgment in day-to-day account support

Senior Project Owner / Project Manager Technology

Department - Technology / Software Development

Work Mode - Work From Home (WFH), Full Time

Experience - Minimum 10 Years (Development Background)

Time Zone - Candidate should be comfortable working in US time zone overlap and attending client calls accordingly.

ROLE SUMMARY

We are looking for a seasoned Senior Project Owner / Project Manager with a strong development foundation to lead our technology initiatives. This role bridges client management and technical execution you will own endto-end delivery of multiple concurrent projects while supporting a high-performing remote team.

KEY RESPONSIBILITIES

Project & Delivery Management

• Own and manage multiple concurrent technology projects from initiation to production release
• Define project scope, timelines, milestones, and resource allocation plans
• Distribute tasks effectively across a team of developers, QA, and support engineers
• Track assigned work daily, follow up on progress, and proactively remove blockers
• Ensure all projects meet deadlines and quality benchmarks without compromise
• Participate actively in production activities and take full accountability for live deployments

US Client Management

• Serve as the Technology single point of contact for all assigned US clients
• Attend and lead client calls that are focused on an ARDEM Technical Solution. This may include discussions related to future clients or existing clients (US time zone overlap required)
• Resolve client queries, manage escalations, and ensure high client satisfaction
• Showcase company-developed applications and software demos confidently to clients
• Translate complex client requirements into clear technical deliverables for the team

Team Leadership

• Lead, mentor, and performance-manage a distributed remote team of technical members
• Foster accountability, ownership, and a high-delivery culture within the team
• Conduct sprint planning, stand-ups, retrospectives, and performance reviews
• Identify skill gaps and work with HR/training teams to bridge them

Process & Operations

• Deeply understand ARDEM's internal processes and align project execution accordingly
• Ensure development standards and best practices are followed across all projects
• Manage crisis situations with composure, identify root causes and drive swift resolution
• Coordinate with cross-functional teams including HR, Operations, Training, and QA
• Maintain project documentation, status reports, and risk registers

REQUIRED EXPERIENCE

• 10+ years of total experience in software development and project management
• 5–7 years of hands-on coding experience in one or more technologies listed below
• 2–3 years in a team management or tech lead role overseeing 5+ members
• Proven experience managing multiple simultaneous projects in a remote/WFH environment
• Prior experience working with US-based clients strong understanding of US work culture and expectations

TECHNICAL SKILLS

• Python: scripting, automation, data processing, backend services
• JavaScript / Node.js: server-side development, REST APIs, async workflows
• NET Core: enterprise application development and service integration
• SQL Databases: query optimization, schema design, stored procedures
• Familiarity with CI/CD pipelines, Git workflows, and deployment processes
• Ability to review code, understand architectural decisions, and guide the team technically

SKILLS & COMPETENCIES

• Exceptional verbal and written communication skills in English client-facing confidence is a must
• Strong crisis management and conflict resolution ability under tight deadlines
• Highly organized with a structured approach to planning, prioritization, and execution
• Self-driven and accountable capable of operating independently in a remote environment
• Strong presentation skills able to demo software to non-technical stakeholders
• Empathetic leadership style with the ability to motivate and align diverse team members

QUALIFICATIONS

• Bachelor's or master's degree in computer science
• PMP Certification: Preferred (candidates without PMP must demonstrate equivalent project management rigor)
• Agile / Scrum certifications (CSM, PMI-ACP) are an added advantage

LOCATION PREFERENCE

• Candidates must be based in a Tier-1 city: Mumbai, Delhi NCR, Bengaluru, Hyderabad, Chennai, Pune, or Kolkata
• This is a full-time Work From Home role: reliable internet, a dedicated workspace, and availability during US business hours are mandatory

ABOUT ARDEM

ARDEM Incorporated is a leading Business Process Outsourcing (BPO) and Automation company serving US based clients across diverse industries. Our Technology Team builds and maintains in-house applications that power data processing pipelines, automation workflows, internal platforms, and domain-specific training modules all engineered to deliver operational excellence at scale. To our clients, we provide cloud-based platforms to assist in their day-to-day business analytics. Our cloud services focus on finance, logistics and utility management.

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a

company.

Job Role: Social Media Account Manager

Experience Level: 2+ years in Agency set-up

Location: Bangalore, On-site

Job Overview:

We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective

social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep

understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with

offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the

defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

● Bachelor's degree in Marketing, Communications, or a related field (Master's degree

preferred).

● 2+ years of proven experience in social media management within a client-based agency or

related environment.

● Demonstrated success in devising and executing impactful social media strategies for a

variety of clients.

● Excellent written and verbal communication skills, capable of conveying ideas clearly to both

internal teams and clients.

● Profound understanding of social media platforms, algorithms, content formats, and best

practices.

● Proven track record of generating exceptional results via integrated marketing strategies

(online + offline).

 IT Business Development Executive (BDE)

📍 Location: Ahmedabad - Onsite

🧑‍💼 Experience: Fresher to 5 Years

🚀 Job Overview

We are looking for a dynamic and result-driven IT Business Development Executive (BDE) to join our growing team. The ideal candidate will be responsible for identifying new business opportunities, building client relationships, and driving revenue growth in the IT services domain.

🎯 Key Responsibilities

• Identify and generate new business opportunities through online platforms, networking, and outbound outreach
• Handle lead generation via LinkedIn, Upwork, Freelancer, and other platforms
• Understand client requirements and propose suitable IT solutions/services
• Manage the end-to-end sales cycle from lead generation to closure
• Build and maintain strong client relationships
• Prepare and deliver presentations, proposals, and negotiations
• Collaborate with technical teams to ensure smooth project execution
• Achieve monthly/quarterly sales targets

🧠 Required Skills

• Strong communication and interpersonal skills
• Basic understanding of IT services (Web, Mobile Apps, AI/ML, Software Development)
• Knowledge of B2B sales and business development
• Familiarity with platforms like Upwork, LinkedIn, Fiverr is a plus
• Negotiation and closing skills
• Self-motivated and target-oriented

🎓 Eligibility

• Bachelor’s degree in Business, IT, Marketing, or related field
• Freshers with strong communication skills can apply
• Prior experience in IT sales/business development is preferred (0–5 years)

🌟 Good to Have

• Experience in international client handling
• Understanding of proposal writing & bidding
• CRM tools knowledge

💰 Perks & Benefits

• Competitive salary
• Career growth opportunities
• Learning & development support
• Friendly and collaborative work environment 

Experience: 2–4 Years (Mandatory)

Location: Bangalore

Work Mode: Work from Office

Working Days: Monday to Friday

We are looking for an IT Presales professional who can work closely with clients and take ownership of opportunities from initial discussions through to closure.

Key Responsibilities:

• Engage with clients to understand business requirements
• Work on RFP / RFQ / RFI and prepare proposals
• Collaborate with sales and technical teams for solutioning
• Conduct client discussions, demos, and presentations
• Support pricing, estimation, and deal closure

Required Skills:

• 2–4 years of experience in IT Presales or Technical Presales
• Strong understanding of solutioning and client interaction
• Experience in proposal creation and documentation
• Basic technical knowledge (Java / APIs / Cloud is an added advantage)
• Good communication and stakeholder management skills 

• Planning, scheduling & coordinating appointments & meetings, providing

reminders, maintaining & updating diary of daily commitments & weekly

calendar on a proactive basis.

• Interacting with & rendering assistance to select HNI & VIP customers,

coordinating certain critical Outdoor Catering & Party Orders, VIP

reservations, etc.

• Receiving calls, taking messages, screening & prioritizing calls & mails.

• Taking down dictations & appropriately drafting data points &

correspondences, proactively responding to queries received through

calls/mails based on feedback & preferences conveyed by the Managing

Director.

• Preparing, editing & compiling agendas, minutes, correspondences &

presentations.

• Organizing & maintaining files, documents as well as other office records,

both offline & online, preserving & safeguarding confidential data &

documents in an efficient manner.

• Making travel arrangements (ticketing, hotel reservations, etc.) on behalf of

the Managing Director & other senior executives, coordinating with outstation

visitors & proactively looking after their boarding & lodging arrangements,

based on preferences conveyed by the Managing Director.

• Undertaking primary as well as secondary research & accordingly, developing

briefs, reports & presentations as per pre-determined timelines.

• Proactively observing & recording various discussions/conversations

undertaken by the Managing Director from time to time & accordingly, framing

action plans.

• Managing communication pertaining to projects, new launches as well as

other such expansion & diversification undertakings that directly come under

the purview of the Managing Director.

• Imparting induction & training to select employees hired for functions that are

directly or indirectly associated to those of the Managing Director’s office.

• Coordinating with outstations suppliers & vendors (China, Italy, etc.)

quotations, purchase orders, purchase/ delivery payments.

• Responding to various inquiries - internal as well as external, acting as a point

of contact between the Managing Director & other employees, tracking the

work plan allocated to certain employees by the Managing Director &

monitoring timelines with regard to the same.

• Organizing & maintaining files, documents as well as other office records,

both offline & online, preserving & safeguarding confidential data &

documents in an efficient manner.

• Negotiating with various suppliers, vendors & contractors, receiving

competitive quotations, making comparisons, making purchases of materials

& supplies based on feedback received from the Managing Director.

• Spearheading all coordination pertaining to maintenance, upkeep & repair of

corporate as well as outlet & store infrastructure (on a case to case basis), as

per directions & preferences issued by the Managing Director from time to

time.

• Undertaking primary as well as secondary research & accordingly, developing

briefs, reports & presentations as per pre-determined timelines.

• Proactively observing & recording various discussions/conversations

undertaken by the Managing Director from time to time & accordingly, framing

action plans.

• EA has to work for 09 hours in a day according to the assigned shift.

• C/off will be availed in case EA has worked on his/her week off for the said

week. It should avail within thirty days and it should not be clubbed with

weekly off.

• EA will get only one weekly off once in a week, it may be any one day in a

week (Monday to Sunday).

• Management has reserved all the rights to take decision time to time if

required.

Role & responsibilities

• Manage a portfolio of restaurant clients, ensuring revenue stability and churn reduction.
• Serve as the main liaison between our firm and online food ordering platforms.
• Collaborate with clients to enhance their performance on online platforms, driving business growth while protecting profitability.
• Develop operational frameworks, create business analysis reports, conduct data analysis, and streamline processes.
• Lead strategic initiatives for client retention, fostering strong client relationships and effective account management.
• Represent the company in client interactions, embodying our values and mission.
• Convert leads into long-term business partnerships with a strategic, client-focused approach.

Preferred candidate profile

• Proficient in Google Suite and Excel.
• Strong command of written and spoken English.
• Experienced with various online tools for process optimisation.
• Skilled in managing time-sensitive projects and balancing multiple tasks.
• Exceptional verbal and written communication skills in English for client interactions.
• Charismatic and persuasive, enhancing the company's image.
• Adept at making data-driven decisions and turning insights into actionable steps.
• Forward-thinking, with the ability to anticipate challenges and opportunities.
• Effective multitasker, capable of handling multiple assignments with ease.
• Passionate about data, with a focus on problem-solving and decision-making through thorough data analysis.

Perks and benefits

• Join an early-stage startup with a focus on creating value rather than just valuations, enjoy free snacks and beverages, work directly with the founder as part of the founding team, and build meaningful relationships with key stakeholders in prominent restaurants across the country.

Pay:

₹500,000.00 - ₹700,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Provident Fund
• Work from home

Generate leads through various channels such as cold calling, email campaigns, networking, and online platforms.

Identify and develop new business opportunities in the B2B segment.

Interact with potential clients to understand their requirements and present suitable engineering service solutions.

Manage the complete sales cycle from lead generation to deal closure.

Build and maintain strong relationships with clients for repeat business and referrals.

Prepare proposals, presentations, and commercial negotiations.

Coordinate with internal teams to ensure timely delivery of services as per client expectations.

Maintain accurate records of sales activities and client interactions in CRM systems.

Role Summary

The Service Delivery & Change Manager is responsible for ensuring smooth day-to-day support operations, structured execution of change requests, and controlled production releases across client accounts and internal systems. This is a hybrid role requiring a mix of delivery management, technical coordination, stakeholder communication, and operational discipline.

Key Responsibilities

• Oversee day-to-day production support activities across projects or client accounts
• Manage incidents, service requests, and operational issues to ensure timely resolution and SLA compliance
• Coordinate with internal technical teams for troubleshooting, escalation, and closure of support cases
• Maintain support records, trackers, and operational documentation
• Support business users with system-related requests, user access coordination, and issue follow-up where needed
• Manage the complete lifecycle of change requests from requirement gathering to closure
• Coordinate with business stakeholders, clients, and technical teams to define scope, effort, timelines, and priorities
• Ensure proper approvals, documentation, planning, testing, deployment readiness, and closure of all changes
• Coordinate production deployments involving application and database changes
• Support release planning, deployment communication, release notes, and post-release follow-up
• Act as the primary coordination point between clients, business teams, and delivery teams
• Lead or support review meetings, status calls, follow-ups, and issue discussions
• Provide regular updates on support status, change progress, risks, and delivery timelines
• Ensure adherence to internal processes, governance standards, and audit requirements
• Support compliance-related activities, reporting needs, and documentation for management or client review
• Prepare weekly and monthly reports covering incidents, support activities, change requests, deployment status, and team utilization
• Track open items, pending approvals, delivery risks, and recurring support trends
• Support management with structured data for invoicing inputs, audit preparation, and operational analysis
• Contribute to process improvements that strengthen service quality, delivery control, and communication flow
• Manage resource planning, team allocation, leave schedules, and backup coverage to ensure smooth delivery continuity.
• Support onboarding, knowledge transfer, and internal coordination for smooth service continuity
• Identify, support, and help drive AI-led initiatives that improve operational efficiency, service quality, reporting, or delivery processes

Required Skills / Knowledge

• Strong experience in application support, service delivery, change management, or technical project coordination
• Good understanding of incident management, service request handling, and change control processes
• Experience in production release coordination and deployment planning
• Strong stakeholder management and client communication skills
• Ability to work across business, technical, and operational teams
• Strong reporting, documentation, and follow-up discipline
• Familiarity with ticketing tools, release processes, and enterprise support environments
• Good analytical and problem-solving skills
• Ability to manage multiple priorities in a structured and calm manner
• Working knowledge of Java-based enterprise applications, including Spring Framework and Hibernate
• Familiarity with cloud platforms such as AWS
• Basic working knowledge of Linux environments
• Understanding of CI/CD tools and version control platforms such as Jenkins, GitHub, and Bitbucket
• Ability to coordinate effectively with development and DevOps teams on application changes, deployments, and environment-related issues
• Strong interest in emerging technologies and willingness to contribute to AI initiatives within the organization

Preferred Qualifications

• Bachelor’s degree in Engineering, IT, Computer Science, or related field
• 5+ years of relevant experience in service delivery, application support, or technical project management
• Experience in client-facing delivery environments
• Exposure to audit, compliance, or governance-heavy projects is an advantage
• Experience in the Energy sector and/or Ecommerce will be an added advantage

Sales Coordinator

Job Description:

We are looking for a Sales Coordinator to support sales operations, client communication, follow-ups, and documentation activities.

Key Responsibilities:

• Prepare quotations, proposals, contracts, and presentations
• Handle client communication and follow-ups
• Maintain sales records, client database, and CRM
• Coordinate with internal teams for smooth sales operations
• Support the sales team with documentation and reporting

Eligibility:

• Any Degree
• Freshers / 1 year experience can apply

Preferred Skills:

• Good communication and coordination skills
• Basic understanding of sales process
• MS Office knowledge
• Willingness to learn and grow

About Certa

Certa is a leading innovator in the no-code SaaS workflow space, powering the full lifecycle for suppliers, partners, and third parties. From onboarding and risk assessment to contract management and ongoing monitoring, Certa enables businesses with automation, collaborative workflows, and continuously updated insights. Join us in our mission to revolutionize third-party management!

What You'll Do

• Partner closely with Customer Success Managers to understand client workflows, identify quality gaps, and ensure smooth solution delivery.
• Design, implement, and execute both manual and automated tests for client-facing workflows across our web platform.
• Write robust and maintainable test scripts using Python (Selenium) to validate workflows, integrations, and configurations.
• Own test planning for client-specific features, including writing clear test cases and sanity scenarios — even in the absence of detailed specs.
• Collaborate with Product, Engineering, and Customer Success teams to reproduce client-reported issues, root-cause them, and verify fixes.
• Lead or contribute to exploratory testing, regression cycles, and release validations before client rollouts.
• Proactively identify gaps, edge cases, and risks in client implementations and communicate them effectively to stakeholders.
• Act as a client-facing QA representative during solution validation, ensuring confidence in delivery and post-deployment success.

What We're Looking For

• 3–5 years of experience in Software QA (manual + automation), ideally with exposure to client-facing or Customer Success workflows.
• Strong understanding of core QA principles (priority vs. severity, regression vs. sanity, risk-based testing).
• Hands-on experience writing automation test scripts with Python (Selenium).
• Experience with modern automation frameworks (Playwright + TypeScript or equivalent) is a strong plus.
• Familiarity with SaaS workflows, integrations, or APIs (JSON, REST, etc.).
• Excellent communication skills — able to interface directly with clients, translate feedback into testable requirements, and clearly articulate risks/solutions.
• Proactive, curious, and comfortable navigating ambiguity when working on client-specific use cases.

Good to Have

• Previous experience in a Customer Success, Professional Services, or client-facing QA role.
• Experience with CI/CD pipelines, BDD/TDD frameworks, and test data management.
• Knowledge of security testing, performance testing, or accessibility testing.
• Familiarity with no-code platforms or workflow automation tools.

Perks

• Best-in-class compensation
• Fully remote work
• Flexible schedules
• Engineering-first, high-ownership culture
• Massive learning and growth opportunities
• Paid vacation, comprehensive health coverage, maternity leave
• Yearly offsite, quarterly hacker house
• Workstation setup allowance
• Latest tech tools and hardware
• A collaborative and high-trust team environment

Job Description – CEO & Principal Officer

Position: Chief Executive Officer & Principal Officer

Industry: Insurance Broking

Location: Mumbai

Experience: 10–20+ years in the Insurance Sector

Role Overview

We are seeking a dynamic and experienced professional to join as chief executive officer & principal officer. The role will be responsible for leading the organization’s strategic direction, managing regulatory compliance with IRDAI, driving business growth, and establishing strong market relationships.

Key Responsibilities

Regulatory Compliance & Licensing

• Serve as the principal officer in accordance with IRDAI regulations.
• Lead and manage the IRDAI insurance broking license application process.
• Ensure full compliance with regulatory requirements, policies, and reporting obligations.
• Liaise with regulators and ensure adherence to governance and compliance frameworks.

Business Development & Market Expansion

• Drive business growth across corporate, SME, and commercial insurance segments.
• Build and maintain strong relationships with insurers, corporate clients, and strategic partners.
• Identify new market opportunities and expand the company’s client portfolio.
• Develop innovative insurance solutions to meet evolving client needs.

Client Advisory & Risk Management

• Provide expert advisory services in corporate, SME, marine, and fire insurance.
• Design customized risk management and insurance programs for clients.
• Ensure high standards of client service and long-term client retention.

Operational Leadership

• Establish operational frameworks and oversee day-to-day broking operations.
• Recruit, mentor, and lead a high-performing insurance broking team.
• Implement efficient processes, systems, and performance monitoring mechanisms.

Strategic Leadership

• Develop and execute long-term growth strategies aligned with business objectives.
• Strengthen the company’s market presence and competitive positioning.
• Drive innovation, operational excellence, and sustainable business growth.

Key Requirements

• 10–20+ years of experience in the insurance or insurance broking industry.
• Strong understanding of IRDAI regulations and insurance broking compliance.
• Proven track record in business development and leadership roles.
• Expertise in corporate insurance, risk advisory, and market development.
• Excellent leadership, negotiation, and relationship management skills.

Joining Timeline: Within 3 months

Compensation: Salary will commence upon approval of the candidate’s profile and in-principal approval of the broking license by IRDAI.

Regards,

Radhika Sharma

HR Manager

Estabizz fintech private limited

About E2M:

E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, eCommerce, SEO, AI SEO, PPC, AI automation, and content writing .Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together .If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you.

Role Overview

We are looking for an Associate Client Account Manager who will support client relationship management and ensure smooth delivery of services across assigned accounts.

In this role, you will work closely with senior account managers, internal delivery teams, and agency partners to maintain strong client communication, coordinate execution, and contribute to client satisfaction and retention.

As E2M continues integrating AI-driven solutions into client services, the ideal candidate should also possess a foundational understanding of AI concepts and their application within digital agency workflows.

Key Responsibilities

• Act as a day-to-day point of contact for assigned client accounts under the guidance of senior team members.
• Support client communication to ensure clarity, responsiveness, and a positive overall experience.
• Coordinate with cross functional teams to ensure timely delivery.
• Assist in managing client expectations, timelines, and deliverables.
• Capture client feedback and communicate insights internally.
• Help monitor account health, delivery progress, and service quality.
• Support account retention and identify opportunities for incremental growth.
• Proactively flag risks, delivery challenges, or client concerns.
• Maintain strong professional relationships with clients and internal stakeholders.
• Collaborate cross-functionally to ensure a seamless client journey.
• Participate in discussions around AI-enabled services by understanding basic AI capabilities and communicating value when relevant.

Requirements

• 2–3 years of experience in a digital marketing, creative, or web design/development agency environment.
• Exposure to handling or coordinating digital/web-based projects.
• Good understanding of digital marketing and web technologies (coding not required).
• Basic understanding of Artificial Intelligence (AI) concepts and their role in digital marketing, automation, or client delivery workflows.
• Strong organizational and multitasking abilities.
• Clear, professional, and structured communication skills.
• Ability to build relationships with clients and internal teams.
• Familiarity with project management or collaboration tools (ClickUp, Basecamp, or similar) is a plus.
• Ability to work both independently and collaboratively.
• Exposure to working with Sales, Pre-sales, or Account Management teams is preferred.
• Strong attention to detail and presentation skills.
• Experience working with North American clients or across time zones is an advantage.

What You’ll Gain

• Opportunity to work with global digital agencies.
• Structured learning and mentorship from experienced account managers.
• Exposure to AI-enabled digital service delivery.
• A high-performance environment focused on client success and quality.
• Clear career progression toward Client Account Manager and Senior Client Account Manager roles.

Job Details

- Job Title: Head of Delivery

- Industry: SAAS

- Function: Operations

- Experience Required: 14-18 years

- Employment Type: Full Time

- Job Location: Pune

- CTC Range: Best in Industry

Preferred Skills: P and L management, customer success, technical support, Implementation, Client Delivery

Criteria:

14+ years of experience in Managed Services / Professional Services / Customer Delivery within SaaS or tech-led organizations.

Proven leadership of end-to-end customer lifecycle functions: Pre-sales, Implementation, Customer Success, and Support.

Experience managing global, cross-functional teams across geographies and time zones.

Demonstrated ownership of P n L, budgets, and revenue (services / managed services).

Strong understanding of SaaS delivery models and customer lifecycle management.

Job Description

What will you create and do?

We are looking for a Head of Delivery to lead and scale the end-to-end customer delivery organization at Company. This role will own the entire customer lifecycle across pre-sales demos/PoCs, onboarding, implementation, customer success, and ongoing support.

You will lead cross-functional teams across multiple geographies and time zones, ensuring successful delivery of projects, high customer satisfaction, strong product adoption, and growth in managed services revenue.

This is a strategic leadership role responsible for building processes, improving delivery maturity, driving operational excellence, and aligning teams across Support, Customer Success, and Implementation. The role will also work closely with Sales, Product, and Leadership to ensure customers achieve measurable outcomes through Conversational Messaging solutions.

What will qualify you for this role?

Essential:

● Strong experience leading Managed Services / Professional Services / Customer Delivery organizations

● Proven ability to manage global teams across time zones and multiple functions

● Strong leadership experience in Customer Success, Implementation, Support, and Client Delivery

● Experience managing P&L, budgets, and revenue ownership for service organizations

● Ability to design and scale delivery processes, frameworks, and operational systems

● Strong customer engagement and stakeholder management skills

● Ability to manage complex client escalations and enterprise accounts

● Experience working closely with Sales, Product, and Technology teams

● Strong understanding of SaaS delivery models and customer lifecycle management

● Strong people leadership, hiring, mentoring, and organizational building experience

Desired Skills:

● Experience in Conversational Messaging, CPaaS, or SaaS platforms

● Industry exposure to Healthcare, Finance, Real Estate, Education, Contact Centers, or similar sectors

● Understanding of CRM platforms, Marketing Automation systems, and Contact Center technologies

● Experience building self-service platforms and customer reporting systems

● Ability to drive customer adoption and product-led growth initiatives

● Strong operational mindset with a focus on SLA management and delivery excellence

Experience Range:

15+ Years

Education Qualification:

Bachelor’s Degree in Engineering, Technology, Business, or related field MBA is preferred.

Key Responsibilities:

Delivery Leadership & Customer Lifecycle Management

● Own delivery of all client services across the customer lifecycle including demos, PoCs, onboarding, implementation, and ongoing support

● Ensure projects are delivered as per SLA commitments and agreed delivery plans

● Lead teams responsible for Customer Support, Implementation, and Customer Success

● Manage delivery across multiple time zones and global customers

Organizational Leadership

● Build and scale a high-performing delivery organization

● Hire, mentor, and develop team leaders and managers across functions

● Drive training, capability building, and skill development across teams

● Create a strong culture of customer success and accountability

Managed Services Revenue & P&L Ownership

● Own the Managed Services P&L, budgets, and revenue targets

● Drive product adoption among serviced customers

● Align delivery performance with business growth and revenue outcomes

Process, Systems & Delivery Excellence

● Build and implement delivery processes, playbooks, and operational frameworks

● Develop systems that enable client self-service and service transparency

● Ensure systems capture relevant data and generate insights for customer success and risk identification

● Monitor key delivery metrics and identify red flags proactively

Customer Success & Product Adoption

● Create playbooks and frameworks to guide customer onboarding and adoption

● Build expertise around customer journey, implementation best practices, and messaging strategies

● Champion Conversational Messaging adoption across different communication channels

Market & Industry Expertise

● Develop expertise in target industries such as Healthcare, Finance, Real Estate, Education, and Contact Centers

● Understand business processes and systems such as CRM, marketing automation, and contact center tools

● Provide insights into market trends, customer needs, and product adoption

Cross-Functional Collaboration

● Work closely with Sales teams to prioritize projects and support strategic customers

● Partner with Product and Technology teams to identify product gaps and improvement areas

● Provide insights on product adoption, feature gaps, and customer feedback

Executive & Customer Engagement

● Represent the company in executive-level customer discussions and strategic projects

● Support major client engagements including delivery reviews and issue resolution

● Travel to customer locations for project reviews and relationship management when required

Key Result Areas (Success Metrics):

● Managed Services P&L performance

● Customer product adoption and engagement metrics

● Project delivery timelines and TAT

● SLA compliance and delivery quality

● Reduction in customer escalations

● Customer satisfaction and retention

● Identification of product gaps and improvement areas

Reporting Structure

● Reports to: COO / Executive Leadership Team

● Owns Department: Customer Support, Onboarding & Implementation, Customer Success

● Manages teams across multiple geographies and time zones

Location: Indore

Position: BDE (Fresher) – Online Bidder

Experience: Fresher / 0–1 Year

Type: Full-Time

🎯 Role Overview

We are looking for enthusiastic and result-driven individuals for the role of Business Development Executive (Online Bidder) who can generate leads, interact with clients, and contribute to business growth through online platforms.

✅ Key Responsibilities

• Generate leads through platforms like Upwork, Freelancer, Fiverr, LinkedIn
• Bid on projects and communicate with international clients
• Understand client requirements and share proposals
• Maintain client relationships and follow-ups
• Coordinate with technical team for project discussions
• Achieve monthly targets and business goals

🎯 Requirements

✔ Fluent communication skills (written & verbal)

✔ Basic understanding of IT services (Web/App Development preferred)

✔ Good convincing and negotiation skills

✔ Ability to handle client communication

✔ Self-motivated and target-oriented

✔ Immediate joiners preferred

💡 Preferred Skills

✔ Knowledge of bidding platforms (Upwork, Freelancer, etc.)

✔ Basic knowledge of sales or business development

✔ Confidence in handling international clients

🎓 Eligibility

• Any Graduate / MBA (Marketing preferred)
• Freshers can apply

🎁 Perks & Benefits

• Hands-on experience in international client handling
• Growth opportunities in sales & business development
• Performance-based incentives
• Learning & development environment

What you’ll do:

• 📞 Hunt & connect with schools (calls + meetings)
• 🎯 Pitch like a pro & close deals end-to-end
• 🤝 Build strong relationships with school partners
• 🔄 Drive renewals & generate referrals
• 🌍 Explore new markets and grow our presence

What we’re looking for:

• 💬 Great communication & persuasion skills
• 🔥 Hunger for sales, targets & growth
• 🧠 Smart, proactive & ownership mindset
• 🎓 0–2 yrs experience (EdTech/B2B is a bonus)

To Apply :

Google form Link - https://forms.gle/ugBDn8fRfg8jYztq8

Job description

We are looking for a highly motivated and experienced Business Development Manager to join our team. The ideal candidate will play a key role in identifying new business opportunities, developing strong client relationships, and driving the growth and expansion of our company.

Responsibilities:

• Conduct in-depth market research to identify potential clients and industries for business expansion.
• Develop and implement strategic sales and marketing plans to achieve and exceed company revenue targets.
• Lead generation for Domestic & International sales.
• Proactively prospect and qualify leads through cold calling, email outreach, and industry networking events.
• Lead the preparation of proposals, presentations, and tailored sales pitches for prospective clients.
• Establish and maintain strong client relationships to ensure satisfaction and foster repeat business.
• Track and analyze sales activities, pipeline, and performance metrics using CRM software.
• Stay up-to-date with industry trends, market dynamics, and competitive landscape to refine sales strategies.
• Hands on experience with Staff Augmentation.
• Familiarity with closure processes is a plus.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 4+ years of proven experience in business development, sales, or a related role.
• Strong ability to communicate and effectively present value propositions to potential clients.
• Excellent interpersonal skills with a talent for building rapport and long-term client relationships.
• Superior organizational and time management skills with a focus on detail.
• Results-oriented mindset with a drive to meet and exceed sales goals.
• Proficiency in MS Office and CRM software for managing client interactions and tracking sales metrics.
• Sound knowledge of IT terminologies
• Analyse client requirements and provide appropriate bidding solutions.

Key Responsibilities:

• Assist in planning, scheduling, and executing projects
• Coordinate with internal teams and stakeholders to ensure smooth project flow
• Track project progress and update status reports
• Maintain project documentation, timelines, and records
• Identify risks and escalate issues to the project manager
• Ensure deadlines and quality standards are met
• Organise meetings, prepare agendas, and document minutes
• Monitor resource allocation and utilisation

Required Skills:

• Strong organisational and time management skills
• Excellent communication and interpersonal skills
• Ability to multitask and work under pressure
• Proficiency in MS Office (Excel, Word, PowerPoint)
• Knowledge of project management tools (e.g., Jira, Trello, Asana)
• Problem-solving and analytical thinking

Role Overview

As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.

Key Responsibilities

• Serve as the first point of contact for customer product and technical queries via email, chat, and calls
• Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
• Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
• Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
• Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
• Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
• Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
• Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers

Skills and Qualifications

• Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
• 2–3 years of experience in SaaS product support, technical support, or application support roles
• Strong analytical and troubleshooting skills with a structured problem-solving approach
• Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
• Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
• Strong written and verbal communication skills with a customer-first mindset
• Familiarity with SaaS products, web applications, and basic system integrations

Ideal Candidate

• Has a strong technical mindset and enjoys understanding how products work in depth
• Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
• Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
• Is detail-oriented, process-driven, and takes ownership of issues until resolution
• Views support as an opportunity to improve both the product and the overall customer experience
• Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations

Nice to Have

• Exposure to AI, EdTech, or enterprise SaaS platforms
• Working knowledge of APIs, SSO, LMS, or CRM integrations
• Experience creating help guides, product walkthroughs, or customer training materials

Why Join Us

• Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
• Direct exposure to enterprise customers and real-world SaaS adoption challenges
• Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
• Chance to contribute to innovative, AI-driven products shaping the future of corporate learning

Roles and Responsibilities of a Customer Support Executive (BPO/KPO):

 To escalate the queries of the customer via Chats and Calls. Resolve the Customer issue for

International Customer

 To provide the best resolution to the customers. Maintain the better relationship with the

customers.

 Meet the customers’ requirements and provide them satisfaction with the best resolution of

their queries

Key Skills:

 The candidates with excellent spoken English, good communication skills.

Job Title: Business Development Execu ve (BDE)  

Loca on: Coimbatore / On-site 

Experience: 0–1 Year 

Employment Type: Full-Time 

Job Descrip on: 

We are seeking a mo vated and energe c Business Development Execu ve to join our sales and 

marke ng team. The ideal candidate should have strong communica on skills and an interest in IT 

sales, SaaS, or ERP solu ons. 

Key Responsibili es: 

 Understand and explain company services and offerings to prospects. 

 Iden fy and reach out to poten al clients via calls, emails, and social pla orms. 

 Explain product/service offerings to leads and prospects. 

 Assist in preparing proposals and presenta ons for clients. 

 Maintain rela onships with clients and follow up regularly. 

 Support the team in marke ng campaigns and lead genera on ac vi es. 

Requirements: 

 Strong communica on and interpersonal skills. 

 Basic understanding of IT services, SaaS, or soware solu ons. 

 Good presenta on and nego a on skills. 

 Willingness to learn and grow in a client-facing role. 

 Proficiency in English; knowledge of CRM tools is a plus. 

Nice to Have: 

 Degree in Business, Marke ng, or related field. 

 Internship or academic project in sales or marke ng. 

Package: 

 1.5 LPA (Depends on performance)

At Fieldproxy, we’re building the next generation of AI-powered field service management solutions - software built with AI, assisted by humans with deep domain expertise. Our platform helps companies streamline operations, from scheduling and routing to customer engagement, by combining customizable templates with AI-driven automation.

We’re looking for an AI Product Specialist who can bridge the gap between our customers’ unique business needs and our AI-first platform capabilities.

Role Overview

As an AI Product Specialist, you will work closely with clients to understand their workflows, identify their requirements, and configure our platform to deliver tailored solutions. You’ll leverage existing LLM models, fine-tune them where needed, and ensure successful deployment of AI-powered features across client applications.

This is a highly cross-functional role, requiring strong communication skills, technical knowledge of AI/LLMs, and a customer-first mindset.

Key Responsibilities:

• Collaborate with clients to gather and analyze requirements for AI-driven field service solutions.
• Configure and customize the Fieldproxy platform using AI templates and builder tools.
• Work with large language models (LLMs) to fine-tune outputs and align them with client-specific needs.
• Partner with engineering and product teams to scope technical feasibility and drive implementation.
• Serve as a trusted advisor to clients, explaining AI capabilities in simple, actionable terms.
• Continuously test, validate, and improve AI workflows to ensure high-quality performance.
• Document configurations, best practices, and client solutions for scalability.

Requirements

• Hands-on experience with large language models (OpenAI, Anthropic, etc.) and fine-tuning approaches.
• Familiarity with prompt engineering, embeddings, and APIs.
• Strong problem-solving skills with the ability to translate customer requirements into technical solutions.
• Excellent communication and presentation abilities to engage both technical and non-technical stakeholders.
• Comfort working in fast-paced, startup-like environments.

Nice-to-Have

• Exposure to workflow automation platforms (Zapier, n8n, Make, etc.).
• Knowledge of databases (PostgreSQL preferred).
• Basic programming/scripting skills (Python, JavaScript)

What We Offer

• Opportunity to shape the future of AI in field service management.
• Work directly with cutting-edge LLM technologies and real-world enterprise use cases.
• A collaborative team of builders passionate about AI and customer success.
• Competitive compensation and growth opportunities in a rapidly scaling company

About YMGrad

YMGrad is a fast-growing platform empowering over 300,000+ students pursuing international education. We deliver expert admissions support backed by a student-first philosophy and a high-performance culture. Our work spans global university admissions, merit-based visa pathways, and research writing for students and professionals aiming to reach top international institutions and immigration categories.

*On-site (Okhla Phase 2) | Full-time | Monday–Saturday (9 AM – 6 PM)

Role Overview

We are looking for an Admissions and Support Executive who will take ownership of end-to-end client operations while supporting core admissions functions. In this role, you will handle multiple student and professional cases, ensure the timely execution of all processes, and maintain exceptional communication standards. You will coordinate across internal teams, oversee workflows, and ensure that every application meets YMGrad’s quality benchmarks.

*While domain-specific guidance will be provided, you must demonstrate strong leadership, discipline, excellent English communication (verbal and written), and strong process management capabilities.

Key Responsibilities

Operations:

• Handle multiple student and professional cases simultaneously, ensuring prioritization and timely progress.
• Maintain operational excellence across workflows with accuracy, consistency, and smooth execution.
• Coordinate with cross-functional teams to keep every case on track and proactively resolve bottlenecks.

Admissions & Visa Support

Handle core admissions processes, including:

• Profile evaluation
• University shortlisting
• Interview preparation
• Support professionals applying for EB-1, O-1, NIW, and other merit-based visa categories, ensuring smooth documentation and process management.

Research and Writing Support

• Contribute to research and writing tasks, including:
• Structuring academic or professional content
• Preparing documents for publication readiness

Client Management

• Maintain clear, consistent communication with clients to foster strong relationships and high satisfaction.
• Handle client expectations effectively and ensure all deliverables are completed within agreed timelines.

Who should apply?

• Bachelor's or Master’s degree in a management or technical discipline.
• Excellent English communication skills (spoken and written).
• Proven ability to multitask and handle multiple ongoing cases with high accuracy.
• Strong process-oriented mindset with a close attention to detail.
• Fast learner with the ability to take initiative and lead without constant supervision.
• Prior experience in admissions, visa consulting, research writing, or operations management is a plus.

Key Responsibilities

• Identify and research potential clients and new business opportunities.
• Generate and qualify leads through LinkedIn, email outreach, cold outreach, and networking platforms.
• Maintain and update the company’s CRM system with accurate lead information, communication history, and follow-up status.
• Track lead progress, conversions, and engagement metrics.
• Assist in preparing proposals, quotations, and client presentations.
• Conduct market research and competitor analysis.
• Support partnership-building and collaboration initiatives.

Required Skills

• Strong verbal and written communication skills.
• Basic understanding of sales funnels and lead generation.
• Familiarity with LinkedIn and professional networking tools.
• Organizational skills and attention to detail (especially for CRM management).
• Ability to track and report outreach performance metrics.
• Self-driven and target-oriented mindset.

What You Will Gain

• Practical experience in business development and client acquisition.
• Hands-on exposure to CRM management and sales pipeline processes.
• Understanding of startup growth strategy.
• Certificate and letter of recommendation (based on performance).
• Potential opportunity for future paid or performance-based roles.

Designation: Business Development Executive 

Location: Indore (M. P.) - Work from office

Duration : Full time   

Responsibilities:

1.  Identifying opportunities for new business through following up on leads and conducting research on target clients

2.  New business generation by meeting potential clients to understand needs and providing relevant solutions

3.  Contacting potential clients to establish rapport and arrange meetings.

4.  Planning and overseeing new marketing initiatives.

5.  Researching organizations and individuals to find new opportunities.

6.  Increasing the value of current customers while attracting new ones.

7.  Finding and developing new markets and improving sales.

8.  Attending conferences, meetings, and industry events.

9.  Developing quotes and proposals for clients.

10. Experience in generating leads through Upwork, Freelancer, LinkedIn and other portals.

11. Developing goals for the development team and business growth and ensuring they are met.

12. Training personnel and helping team members develop their skills.

Requirements:

1.  Bachelor’s degree in business, marketing or related field.

2.  Experience in sales, marketing or related fields.

3.  Strong communication skills and IT fluency.

4.  Ability to manage complex projects and multi-task.

5.  Excellent organizational skills.

6.  Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

7.  Proficient in Word, Excel, Outlook, and PowerPoint.

8.  Comfortable using a computer for various tasks

Founder’s Office Associate / Junior Chief of Staff | Strategy & Business Operations | Mumbai

📍 Mumbai (Work from Office – Worli)

🕒 11 AM – 8 PM (Partial US overlap required)

Work directly with the Founder of a fast-growing global business.

This is a high-ownership, execution-driven role at the intersection of strategy, operations, and global client management.

If you enjoy solving real business problems, working closely with decision-makers, and turning ideas into structured execution — this role is for you.

About the Company

We are a fast-growing marketing, recruitment, and consulting group. We partner with founders, high-growth startups, and international clients across the US and UK to drive talent strategy, revenue growth, and operational excellence. This Founder’s Office role sits at the center of strategic coordination and cross-border execution.

🔥 What You’ll Own

• Execute key founder-led strategic initiatives

• Support global US & UK client operations

• Coordinate across internal teams and external stakeholders

• Manage vendor relationships, billing & financial workflows

• Translate business discussions into structured action plans

• Prepare reports, insights, and strategy decks

• Drive accountability across cross-functional projects

🎯 Ideal Background

• 2–4 years of experience in consulting, startup operations, business operations, or client-facing roles

• Strong Excel, reporting, and data analysis capability

• Experience working with international / global clients preferred

• Excellent written & verbal communication skills

• Comfortable operating with partial US time-zone overlap

• High-agency mindset — you take ownership without waiting for instructions

🚫 This Role Is NOT

❌ Pure admin or calendar management

❌ Back-office coordination role

This is a thinking + execution role with direct founder visibility and real business impact.

Why This Role Stands Out

✔ Direct exposure to decision-making

✔ Fast learning curve across strategy + operations

✔ Ownership beyond designation

✔ High-growth, performance-driven environment

Industry

• Holding Companies

Employment Type

Full-time

Edit job description

Job Details

- Job Title: Chief Creative Officer (CCO)

- Industry: Advertising

- Function – Marketing

- Experience Required: 12-25 years

- Employment Type: Full Time

- Job Location: Mumbai, Delhi

- CTC Range: Best in Industry

Preferred Skills: Experience with mentoring and team building, Brand Strategy Development, Creative Vision, Client Leadership, Campaign Innovation, Executive Presence

Criteria:

• Candidate must be from Creative Agency or Marketing Agency background ONLY (Non-Negotiable).
• Candidate must have 12 years of experience in advertising / marketing with proven senior creative leadership exposure.
• Candidate must have experience leading large creative teams within reputed agencies.
• Candidate must have a strong portfolio of high-impact, multi-platform campaigns (digital + traditional).
• Candidate should have deep understanding of traditional and digital marketing ecosystems.
• Candidate should have strong client-facing and senior stakeholder management capabilities.
• Candidate must have the ability to define creative vision, drive innovation, and lead agency transformation.

Job Description 

Role Overview

The CCO will be responsible for the overall creative direction, leadership, and output of the agency, positioning Triton as a creative-first organization.

As a key member of the senior leadership team, the CCO will work closely with the Co-Founder & CEO/COO and the Board of company Group to drive the agency’s vision, culture, and client relationships.

This role offers the opportunity to influence both internal culture and external creative impact, leading Triton through its creative renaissance.

Key Responsibilities:

1. Creative Leadership

• Define and drive the agency’s creative vision and strategy.
• Oversee the complete creative lifecycle from ideation to execution.
• Ensure delivery of high-quality, innovative, and effective campaigns across traditional and digital platforms.

2. Client Engagement

• Serve as the primary creative point of contact for senior clients.
• Lead new business pitches and define creative direction for proposals.
• Build long-term client partnerships and position Triton as a trusted creative partner.

3. Team Development & Mentorship

• Attract and retain top creative talent.
• Lead, mentor, and inspire senior creatives (Art Directors, Copywriters, Designers).
• Foster a collaborative, bold, and innovation-driven culture.

4. Brand Building & Industry Leadership

• Strengthen Triton’s creative brand and industry positioning.
• Represent the agency at industry events, awards, and forums.
• Stay ahead of industry trends and bring fresh perspectives to clients and teams.

5. Innovation & Creativity

• Encourage experimentation and breakthrough ideas.
• Develop integrated, multi-platform campaigns driving brand awareness and measurable results.

6. Creative Process & Project Management

• Ensure projects meet deadlines, budgets, and quality benchmarks.
• Optimize creative workflows and resource management.
• Continuously refine creative processes for efficiency and effectiveness.

Candidate Profile

Qualifications & Experience

• 15–20 years of experience in advertising, marketing, or integrated communications.
• Proven leadership in senior creative roles (Creative Director / ECD / Head of Creative).
• Experience working with top-tier brands and managing large creative teams.
• Strong portfolio of innovative, high-impact work across digital and traditional media.
• Deep understanding of traditional advertising and digital ecosystems.
• Strong client-facing ability and senior-level influence skills (preferred).

Key Skills

• Insight generation
• Creative leadership
• Communication & presentation
• Strategic execution
• Creative problem-solving
• Industry trend awareness

Compensation Package

• Competitive fixed salary (as per experience)
• Performance-linked variable compensation tied to agency growth and output
• Long-term incentives aligned with Triton’s success

Why Join?

• Creative Freedom – Redefine the agency’s creative direction.
• Legacy + Strategic Backing – Independence with Alchemist’s support.
• Build & Lead Your Own Team.
• High-Impact Leadership Role during a transformative phase.
• Industry Recognition & Visibility.
• Access to company’s resources while retaining full creative autonomy.

Job Details

- Job Title: Co-Founder & CEO / COO

- Industry: Advertising

- Function - Strategy

- Experience Required: 15-20 years

- Employment Type: Full Time

- Job Location: Delhi & Mumbai

- CTC Range: Best in Industry

Preferred Skills: Excellent Communication Skills, Business & Strategic Analytics, Business strategy and P&L, Client acquisition and new business, Client Leadership and Stewardship, Culture & DNA Creation, Overall agency direction and growth

Criteria:

1. Currently in a No. 2 / No. 3 senior leadership role at a reputed advertising or marketing agency.

2. Should have 15–20 years of experience in advertising, marketing, or integrated communications companies.

3. Proven track record in: Business growth and revenue management, Client relationship leadership and Team building at scale

4. Strong understanding of both traditional brand communication and modern digital ecosystems.

5. Proven experience owning revenue streams, key client relationships, and team leadership at scale.

6. Demonstrated track record of business growth, revenue expansion, and P&L ownership.

7. Strong history of leading new business acquisition, pitches, and senior client stewardship. 

Job Description 

Role Overview

The Co-Founder & CEO/COO will have full responsibility for Triton’s business, people, and market presence. 

This is a leadership role with direct ownership of:

• Culture & DNA Creation
• Business strategy and P&L
• Client acquisition and new business
• Client Leadership and Stewardship
• Overall agency direction and growth

The role is entrepreneurial in nature, with the backing of an established parent organization.

Key Responsibilities

1. Business & Strategy

• Define Triton’s positioning, service offerings, and go-to-market approach.
• Set short- and long-term growth plans aligned with profitability.
• Own the P&L and overall financial performance of the agency.
• Work closely with company leadership to leverage group capabilities where relevant.
•  

1. Client Leadership & New Business

• Lead senior client relationships and act as the primary face of the agency.
• Drive new business development and pitch strategy.
• Build a stable portfolio of retained and project-based clients.
• Ensure consistent quality of thinking, output, and delivery across accounts.
•  

1. Team & Culture

• Build and lead a senior leadership team across creative, strategy, and business.
• Attract strong talent and create a culture of accountability and ownership.
• Set clear performance standards while fostering a collaborative working environment.

1. Brand & Market Presence

• Re-establish Triton as a credible and respected agency brand in the industry.
• Build visibility through work, client success, and industry participation.
• Ensure the agency’s reputation reflects both creative quality and business maturity.
•  

Candidate Profile

The ideal candidate is likely to:

• Be currently in a senior leadership role (No. 2 or No. 3) at a reputed advertising or marketing agency.
• Have extensive experience leading new business processes, key client relationships, revenue streams, and handling teams.
• Possess strong commercial understanding alongside creative and strategic judgment.
• Demonstrate entrepreneurial intent and readiness to build an agency, having not previously had the opportunity to do so independently.
• Be comfortable taking full ownership and accountability for outcomes.
•  

Experience & Skills

• 15–20 years of experience in advertising, marketing, or integrated communications.
• Proven track record in:
• Business growth and revenue management
• Client relationship leadership
• Team building at scale
• Strong understanding of both traditional brand communication and modern digital ecosystems.
• High credibility with clients and peers in the industry.
• Good To Have:
• MBA in Marketing from a reputed institute
• A failed (or could even be successful :) entrepreneurship stint.
•  

Compensation Structure

The intent is to hire more of a Co-Founder/Business Partner than just a CEO/COO. Therefore, while there is openness to make this a worthwhile proposition, the ideal structure would have:

• A base fixed salary to take care of basic EMIs of life.
• Large performance variable component directly tied to revenue and business growth.
• Long-term upsides including group ESOPs that can be discussed and compensating the expectations on the base fixed salary
•  

Why This Role

• Opportunity to be an entrepreneur without having to start from ground zero and invest anything but your time.
• Entrepreneurial responsibility with institutional support and a legacy brand.
• Meaningful leadership role with long-term growth potential.
• Partnership-led structure rather than a conventional employment model.

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Why Moshi Moshi?

The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.

PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager!

Job Role: Video Editor

Experience Level: 1.5+ - 10 years

Location: Bangalore, Onsite

Job Description: We are looking for someone with previous social media reels edit/ creation experience with multiple different types of brands who holds at least an experience of 1.5 Years plus.

Roles/Responsibilities:

● Creation of Social media posts, reels, etc .

● Edit videotapes, insert music, dialogue, and sound effects, and arrange films into sequences.

● Correct errors, using editing equipment.

● Must know motion graphics.

● Minimum 8-10 edits in a day.

● Should be a master in Adobe After Effects, Photoshop, Illustrator and Adobe Premiere Pro.

Apply with your updated work links/portfolios.

About the Role:

We are hiring a Business Development Executive for partial field work and office coordination. The role involves visiting architects, contractors, and project sites to promote bathroom fittings and tiles and generate new business opportunities.

Key Responsibilities:

• Visit architects, interior designers, contractors & builders

• Generate leads and follow up on ongoing projects

• Understand client requirements and recommend suitable products

• Build strong professional relationships

• Coordinate with internal sales and logistics teams

Who Can Apply:

• Candidates with interest or experience in construction / building materials

• Comfortable with partial field work

• Good communication skills in Hindi & English

• Own two-wheeler or car preferred

Working Hours:

11:00 AM – 7:30 PM (Monday to Saturday)

Weekly Off: Sunday

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Social Media Account Manager

Experience Level: 2+ years in Agency set-up

Location: Bangalore, On-site

Job Overview:

We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

● Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

● 2+ years of proven experience in social media management within a client-based agency or related environment.

● Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

● Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.

● Profound understanding of social media platforms, algorithms, content formats, and best practices.

● Proven track record of generating exceptional results via integrated marketing strategies

(online + offline).

Job Title: Senior Program Associate

Location: Vashi, Navi Mumbai (On-site)

Experience: 2–5 Years

Type: Full-time

About Grexa

Grexa AI is a venture-backed startup on a mission to build the world’s first Marketing AI Platform for small businesses — a fully autonomous system that drives Real Revenue by automating and optimizing digital marketing.

Founded by 4 seasoned IIT alumni and former Testbook Founders/CXOs (who scaled Testbook into a $30Mn ARR business with 1,000+ employees, successfully acquired by a leading edtech company), the team brings deep product expertise, execution speed, and a proven track record of building at scale.

We’re funded, building fast, and assembling a high-performing team to disrupt the global digital marketing space from India. If you’re excited to solve real problems and build transformative AI products — this is your calling.

About the Role

We are looking for a Senior Program Associate to take ownership of client success and operational excellence at Grexa AI. This role sits at the intersection of strategy, operations, and client engagement — you’ll ensure that businesses onboarded onto Grexa are not just activated but are actively thriving and scaling through our platform.

You’ll work cross-functionally with product, growth, and leadership teams to design processes, analyze engagement data, and ensure that Grexa becomes a key driver of success for our clients.

If you’re detail-oriented, analytical, and thrive in fast-paced, high-impact environments — you’ll fit right in.

Key Responsibilities

• Create and implement scalable processes to deeply understand client businesses and ensure seamless onboarding and activation
• Continuously monitor client engagement metrics to identify opportunities for optimization and proactively drive platform adoption
• Serve as the strategic bridge between clients and internal teams — ensuring clear communication and fast issue resolution
• Champion the voice of the client by gathering feedback and turning it into actionable insights for product and process improvement
• Strategically identify growth and upsell opportunities within client accounts to drive retention and revenue expansion
• Build and maintain operational dashboards and reporting frameworks to measure program performance
• Collaborate with the founding and leadership teams to refine client journey strategies and ensure alignment with company goals

Requirements

• 2–5 years of experience in Program Management, Customer Success, Operations, or Growth roles, ideally in a product-based startup or SaaS company
• Proven experience in driving renewals, upselling and cross selling.
• Demonstrated experience in designing and scaling processes that improve efficiency and client outcomes
• Strong analytical and problem-solving skills, with a focus on execution and results
• Excellent communication, coordination, and stakeholder management skills
• Hands-on proficiency in CRM systems, Excel/Sheets, and marketing or automation tools
• Highly proactive, detail-oriented, and comfortable working in dynamic environments

Why Join Us

• High-Growth Environment: Take real ownership and make an impact from day one — this is more than a role, it’s a launchpad for your career.
• Direct Collaboration: Work directly with founders and cross-functional teams on key client programs and business-critical initiatives.
• Startup Agility, Structured Growth: Experience the pace of a startup with the support of processes designed for scalability.
• Learning & Mentorship: Access direct mentorship from leaders who’ve built multi-million-dollar businesses.
• Cutting-Edge Technology: Work with AI-driven marketing automation products transforming small business growth.
• Meaningful Impact: Be part of a mission that’s redefining how small and medium businesses scale globally.

About Grexa

Grexa AI is a venture-backed startup on a mission to build the world’s first Marketing AI Platform for small businesses - a fully autonomous system that drives Real Revenue by automating and optimizing digital marketing.

Founded by 4 seasoned IIT alumni and former Testbook Founders / CXOs (scaled to $30Mn ARR business with 1,000+ employees, successfully acquired by a leading edtech company), the team brings deep product expertise, execution speed, and a track record of building at scale.

We’re funded, building fast, and assembling a high-performing team to disrupt the global digital marketing space from India. If you’re excited to solve real problems and build transformative AI products - this is your calling.

Key Responsibilities

• Create and implement processes to deeply understand the client’s business as well as to onboard them such that they integrate Grexa into their daily operations confidently.
• Continuously monitor client engagement metrics to identify opportunities for optimization, proactively intervening to enhance platform adoption and satisfaction.
• Act as the strategic bridge between clients and internal teams, ensuring seamless resolution of operational needs while driving continuous improvement.
• Champion the voice of the client by collecting rich feedback and delivering it as actionable insights to influence product development and service innovation.
• Strategically identify growth opportunities among clients, advising clients on how to unlock more value through advanced features and tailored solutions.
• Own the client journey end-to-end such that Grexa’s renewal and revenue expansion objectives are met.

Requirements

• 1 to 3 years of work experience in Program Management, Operations, or Growth roles etc
• Experience in designing and scaling operational processes.
• Strong problem-solving skills with a focus on execution and delivering results.
• Proactive, detail-oriented, and outcomes-driven — someone who can solve on-ground problems in real time
• Excellent stakeholder management and communication skills.
• Proficiency in basic tech tools like CRM systems, Excel, WhatsApp APIs, marketing tools, etc.

Why Join Us

• A high-growth environment with real ownership from day one — this is not just a role, it’s a launchpad for your career
• Work directly with founders and cross-functional teams on impactful client journeys and product feedback loops
• Energy and agility of a startup with structured processes that support long-term growth
• Tools, support, and mentorship to fast-track your learning curve
• Access to cutting-edge AI-driven solutions and automation technology
• Opportunity to be part of a mission that’s transforming how businesses scale and serve their clients

ABOUT INCRUITER

InCruiter is a fast-growing AI-powered Stack Interview Intelligence Platform helping organizations hire smarter and faster using automation and AI-driven intelligence. With six products spanning interviewing, assessment, and hiring automation, we’re redefining how companies recruit at scale.

InCruiter is a market leader and one of India’s Top 3 players in this segment, with a wide range of clients across domestic and international markets. Our major clientele includes some of the large enterprises and Startups like EXL, Welspun, Dentsu, Manhattan Associates, ArcelorMittal, Telstra, Siemens, and so on.

ROLE OVERVIEW

We are looking for an experienced Customer Success Manager (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction. 

Roles and Responsibilities: 

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery. 

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth. 

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services. 

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process. 

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience. 

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction. 

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth. 

WHAT WILL YOU NEED TO SUCCEED? 

● Experience: 10+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment. 

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders. 

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value. 

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts. 

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently. ● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus. 

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service. 

• Promote insurance products and services through digital and offline marketing channels.

• Identify potential customers and generate qualified leads.

• Assist in organizing and participating in promotional campaigns, marketing initiatives,

and customer engagement activities.

• Support the sales team in pitching insurance plans and explaining product benefits.

• Collect and analyze market feedback for continuous improvement.

• Stay updated with industry trends and product knowledge.

• Maintain accurate records of outreach and customer interactions using CRM tools or

spreadsheets.

• Close sales deals and work towards achieving monthly/quarterly sales targets.

• Travel to different cities for client meetings, product demos, and business negotiations.

• Visit customer sites to understand requirements and build strong business relationships.

• Maintain proper documentation of leads, follow-ups, and sales activities.

Job Description:

Job Title: Client Success Executive (FEMALE)

Job Summary:

A Customer Success Executive is responsible for ensuring that International & Domestics Clients have a positive experience with a company’s product or services, from onboarding through ongoing support and retention. This role focuses on building strong relationships, helping clients achieve their goals, and maximizing their satisfaction and loyalty.

Key Responsibilities:

· Assist with new International & Domestic Client onboarding and documentation, ensuring a smooth introduction to our services.

· Serve as the primary point of contact for client queries, providing timely and accurate support.

· Handle client inquiries, complaints, and special requests with a solutions-focused approach.

· Track customer satisfaction metrics and contribute to strategies for improving customer experience and retention.

· Build and maintain strong relationships with customers, understanding their business needs and proactively addressing challenges.

Requirements:

· 1-3 years of experience in customer success, client servicing, or account management (preferably in travel, luxury, or service-based industries).

· Excellent verbal and written communication skills in English; additional languages are a plus.

· Familiarity with CRM systems and support ticketing tools.

Shifts:

· Day Shift: 11 am – 9 pm

6 Days Working

Rotational Week-Off

We are hiring a Client Account Manager to build strong client relationships and ensure smooth delivery of E2M’s services. You will be the primary contact for our agency partners—helping them see value, resolving challenges, and supporting long-term retention and growth.

Key Responsibilities

• Serve as the main point of contact for assigned clients
• Ensure clients receive maximum value from E2M services
• Deliver an excellent client experience and manage escalations
• Coordinate with project managers, developers, designers, and SEO teams for timely delivery
• Gather feedback and represent client needs internally
• Drive renewals, retention, and account growth
• Track account health, budgets, timelines, and profitability
• Build trusted relationships and provide strategic guidance
• Identify risks early and implement solutions
• Collaborate across teams for a seamless client journey

Requirements

• 3–5 years of experience in a digital, creative, or web agency
• Experience managing or delivering web/digital projects
• Strong understanding of web technologies and digital marketing (no coding required)
• Ability to handle multiple accounts and priorities
• Clear and professional communication skills
• Proven record in client retention, growth, and profitability
• Strong relationship-building and stakeholder management skills
• Familiarity with tools like ClickUp, Basecamp, or similar (preferred)
• Ability to work independently and collaboratively
• Experience working with Sales/Pre-sales/Account teams
• Strong presentation skills and attention to detail
• Experience working with North American clients and time zones

We are looking for a Business Development Manager (BDM) who can own the full sales cycle—from lead generation to closure—for IT services and software solutions. This role is remote, but the candidate must be Mumbai-based for client meetings when required.

Key Responsibilities

Lead Generation & Qualification

• Identify and generate B2B leads via LinkedIn, referrals, portals, and inbound enquiries
• Qualify leads based on budget, authority, need, and timelines
• Engage with startups, SMEs, enterprises, and government-linked organizations

Client Interaction & Sales

• Conduct discovery calls and requirement discussions
• Understand business problems and map them to Sehsaa’s tech offerings
• Pitch IT services including:
• Custom software & web development
• Mobile app development (Android/iOS)
• AI, automation, and enterprise solutions

Proposal & Deal Closure

• Coordinate with technical team for scope, pricing, and timelines
• Prepare and present proposals and capability decks
• Handle negotiations and close deals independently

Account & Relationship Management

• Act as the point of contact until project kickoff
• Build long-term client relationships
• Identify upsell and repeat business opportunities

Targets & KPIs

• Monthly revenue closure
• Lead-to-conversion ratio
• Sales pipeline value

Client retention & repeat business

Must-Have

• 2–6 years experience in IT services / software sales
• Proven experience closing B2B deals
• Strong communication and negotiation skills
• Understanding of software development lifecycle
• Comfortable working remotely with outcome-based targets

Good-to-Have

• Experience selling enterprise or government IT solutions
• Exposure to tenders, GeM, or large-ticket projects
• Mumbai-based with ability to attend client meetings if required
• Fixed Salary: ₹35,000 – ₹45,000 per month
• Commission: 5% on revenue received (uncapped)
• Higher commission for higher monthly closures

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Social Media Account Manager

Experience Level: 2+ years in Agency set-up

Location: Bangalore, On-site

Job Overview:

We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective

social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep

understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

● Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

● 2+ years of proven experience in social media management within a client-based agency or related environment.

● Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

● Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.

● Profound understanding of social media platforms, algorithms, content formats, and best practices.

● Proven track record of generating exceptional results via integrated marketing strategies (online + offline).

• Handle inbound and outbound sales calls
• Qualify leads and understand customer requirements
• Present Triochat’s features and benefits clearly
• Schedule and conduct product demos
• Follow up with prospects and close deals
• Maintain and update leads in CRM
• Collaborate with product and support teams to improve customer experience

Prior experience in SaaS sales or B2B sales (preferred)

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

​

Job Overview:

We are looking for a target-oriented Account Manager to manage and grow a portfolio of small and mid-sized business clients at MyOperator. The primary responsibility of this role is to drive revenue through renewals, expansions, cross-sell and up-sell, while ensuring high customer satisfaction and minimal churn.

The ideal candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and work closely with internal teams to resolve issues quickly and efficiently.

Key Responsibility Area:

• Revenue growth from existing accounts
• Timely renewals and contract retention
• Own end-to-end revenue responsibility for assigned accounts
• Account expansion through up-sell and cross-sell
• Churn reduction and risk mitigation
• High CRM hygiene and data accuracy
• Customer satisfaction and relationship management
• Customer CSAT, Social Media Reviews

Requirements:

• Graduate and over with excellent oral and written communication skills.
• At least 1-2 Year(s) of working experience in the related field is required for this position.
• Customer-first mindset 
• Advanced MS Excel skills.
• High sense of responsibility and reliability
• Proactive, self-driven, and result-focused
• Collaborative team player

Benefits:

• 5 days working with alternate Saturday
• 10:00 AM to 7:00 PM Working Hours
• Competitive fixed salary with performance-based incentives linked to revenue, renewals, and expansion
• Clear career growth path in Account Management and Customer Success
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

• Assist in lead generation through LinkedIn, email marketing, and online platforms
• Identify potential clients and understand their basic business requirements
• Communicate company IT services such as web development, mobile apps, and software solutions
• Maintain client data and follow-ups in CRM tools
• Schedule calls and meetings with prospects
• Coordinate with internal teams for requirement clarification
• Meet assigned activity and learning targets
• Maintain professionalism in all client interactions

We’re looking for a Senior PPC Specialist with at least 5 years of experience managing paid campaigns across Google, Meta, and other digital platforms. You’ll be responsible for building, optimising, and scaling paid media campaigns that deliver measurable results for our clients.

What You’ll Do:

• Plan, create, and manage PPC campaigns on Google Ads, Facebook, and Instagram.

• Handle ad budgets of $10,000+ per month across search, display, and video campaigns.

• Develop strategies to improve ROI, conversion rates, and overall campaign efficiency.

• Create and test compelling ad copy, visuals, and targeting to maximise results.

• Build retargeting and eCommerce campaigns that drive real conversions.

• Analyse data in GA4 and prepare reports using Looker Studio.

• Regularly A/B test landing pages, audiences, and creative to find what works best.

• Collaborate with cross-functional teams to align ad performance with business goals.

• Prepare campaign proposals and pricing strategies for new clients.

What You Bring:

• 5+ years of hands-on experience in PPC campaign management.

• Strong understanding of Google Ads, Meta Ads, and other paid media platforms.

• Experience managing campaigns for international clients (US market experience is a plus).

• Solid grasp of data analysis and ability to turn insights into actions.

• Excellent communication skills — written and verbal.

• A proactive mindset that you enjoy testing, learning, and improving every day.

• Bonus: Copywriting skills and an eye for creativity that converts.

Why E2M:

• A collaborative, no-drama work culture that values initiative.

• Flexible and remote-friendly work environment.

• Opportunities to grow, experiment, and make an impact

Key Responsibilities

• Supervise and guide the inside sales/onboarding team in achieving daily and monthly targets.

• Ensure every partner is onboarded smoothly with proper documentation and communication.

• Review team calls, follow-ups, and reports to maintain quality and consistency.

• Set clear goals, provide coaching, and motivate the team to meet conversion targets.

• Coordinate with the Sales Manager and Operations team to resolve onboarding issues quickly.

• Analyze data and prepare weekly performance and conversion reports.

• Conduct regular training sessions for the team to improve communication and product knowledge.

• Maintain high standards of customer experience throughout the onboarding process.

Required Qualifications

• Bachelor’s degree in Business or related field.

• 3–6 years of experience in B2B/B2C sales or team leadership.

• Strong leadership, coaching, and communication skills.

• Proven record of achieving and driving team targets.

• Good analytical and reporting abilities.

• Familiarity with CRM tools and onboarding systems.

Key Skills

• Team leadership and motivation

• Communication and conflict resolution

• Performance tracking and coaching

• Process improvement

• Problem-solving and coordination

- Responsible to lead a team of contact center resources and ensure effective service level adherence through timely and accurate resolution of advisor and client queries daily

- Coach phone agent performance via e-mail, phone, and face to face interactions regarding policies and procedures, system knowledge & customer service skills. Be responsible for field questions/escalations with in-bound calls and facilitate call-backs, as needed

- Partner with Human Resources and functional Leaders to formulate career progression / employee development plans

- Provide Leadership guidance and motivate team members to improve/sustain performance through effective coaching and mentoring techniques, individually through periodic 1-0-1 meetings, and also at a team level through regular huddles and team meetings

- Perform quality review functions for the team, including real time and recorded call monitoring sessions and end to end error checking, reporting, and validation through the appropriate channels

- Share quality results with phone agents and leader, identify gaps and facilitate trainings. Serve as a mentor to provide agents with feedback to improve their overall performance

- Coaching team members at all levels; development of poor performers whilst also inspiring top performers.

- Assist in customer service-related, business-driven, process improvement initiatives, or related projects to provide subject matter expertise, as well as serve as a resource to less-experienced customer service team members, as necessary

- Participate in business-driven projects and initiatives

- Understanding of metrics and ability to speak to spikes in volume and other outlier issues.

- Manage team s daily work volumes and transactions accurately, within established deadlines, and in accordance with existing policies and procedures.

-Shrinkage & Attrition management

-Improving customer experience by working cross functionally to optimize planning, staffing, performance management, quality, training.

Job Summary:

This is a full-time on-site role for an Operations Manager at Connect and Heal - CNH Care in Bangalore.

We are hiring for the Occupational Health Clinic (OHC) Dept. The ideal candidate will be responsible for managing an entire portfolio of clinics across cities to ensure smooth operations, with the support of regional teams.

Roles & Responsibilities:

A) P&L Ownership

 -Manage the P&L for the OHC business while meeting the profitability requirements quarter on quarter

B) Clinical Operations: 

 -Conduct thorough check on all clinic requirements and ensure smooth operations 

 -Ensuring the MIS for all clinics is done on time (daily / weekly / monthly)

 -Ensure timely audits is done for all clinics 

C) Sourcing Requirements:

 -Coordinating with central sourcing team on all hiring requirements

 -Coordinating with medical governance team on staff training calendar and ensuring smooth trainings

 -Track attendance on daily basis and ensuring no service gap 

D) Client relationships:

 -Managing relationships with PAN India clients and handle client escalations

 - Liaising with different stakeholders (Marketing/sales/product) as per business requirement

Qualifications

• Bachelor's Degree (Master’s degree preferred)
• Proficiency in excel and experience in handling large data sets
• Minimum of 5 years of experience
• Excellent communication & interpersonal skills
• Experience in healthcare industry including hospitals, clinics is a plus