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Operations Jobs in Ahmedabad

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A leading mid-market investment bank
Ahmedabad
5 - 10 yrs
Best in industry
PMS
Operations
Stock Market
SEBI
Reporting
+2 more

About the Company:

Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. A trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Our client is led by seasoned bankers and works with the largest and most reputed investors.



About the Role:

Role: PMS Operations

This role reports to Managing Director – PMS

Location - Ahmedabad



Candidate shall be responsible for:

• Managing day-to-day operational activities like preparing & executing transactions, updating portfolio sheets, etc

• Month-end reports reconciliation as per SEBI format

• Preparation of MIS

• Assisting the sales team with client/distributor information requests



Qualification:

• 5+ years of experience in PMS / Broking Operations

• Advanced proficiency in Microsoft Excel

• Graduate with a basic understanding of the stock market & PMS

Read more
Ahmedabad
2 - 3 yrs
₹2L - ₹3L / yr
Operations
Back office
Insurance
MS-Excel

About Company

Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.


Objective:

• To manage complete back-office operations related to insurance broking business.

• SAIBA (Insurance broking software) based transactions management.

• Business renewals and retention


Roles & Responsibilities:

• Entry / booking of new / renewal business.

• Tracking the proposal end to end from booking, issuance, endorsement, and brokerage recovery.

• Recon of broking account statements and raising of invoices with insurance companies and timely collection of commission

• Follow-up with insurance companies for brokerage recovery

• Rapport building with insurance companies.

• Follow-up with internal stakeholders for requirement closure

• Create reports and dashboards and publish to internal and external stakeholders and management on a timely basis.

• Follow-up with IT team for reporting and closure of systems bugs/ issues

• Reconciliation Management

• Data Management


Requirements:

• Graduation / Post Graduation. Insurance related qualification would be added advantage.

• 2 -3 years of relevant experience

• Strong proficiency on MS- Excel. Good working knowledge of MS Office – Word, PowerPoint, and Outlook

• Experience of working in the space of insurance broking operations

• Conversant to SAIBA software or any other insurance broking software

• Good cross functional coordination capabilities with internal stakeholders like Finance, compliance, internal audit etc.

• Excellent skills in Microsoft Excel

• Good communication skills

• Good hold on data and datacentric assignments


Read more
Brodos India Pvt. Ltd.

at Brodos India Pvt. Ltd.

4 recruiters
Priyanka Gupta
Posted by Priyanka Gupta
Ahmedabad
0 - 1 yrs
₹1L - ₹2.4L / yr
MS-Excel
VBScript
Macros
Documentation
Analytical Skills
+4 more

Task:

  • Make documentations with formatting and in proper detailing
  • Basic knowledge on Excel working with formula handling & reporting.
  • Need to do multitasking, able to deliver tasks on time with expected quality
  • Candidate should have thinking out of the box which supports the department to deliver good results in the pre-defined processes.
  • Needs to be quick learner and able to come up with own thoughts on the tasks explained/shared to deliver good results
  • Work closely with German team for operative processes/execution/deliverables.
  • Flexible to adopt the changes in terms of processes/task handling.
  • Knowledge on order fulfillment processes, managing support content on the website, inputs on support handling processes are added advantage.

We wish:

  • At least bachelor in any stream or equivalent experience
  • At least 1 year of experience in MS-Excel or similar office tools – is preferred
  • Knowledge on VB script, macros is preferred
  • Documentation skills
  • Good Communication skills, at least speaking in English is required
  • Good analytical skills
  • Eager to know/experiment new technology and tools
  • Web Browsing , ability to search quick results from web
  • Experience on process documentation & presentation is preferred
  • Ability to work independently with little or no daily supervision
  • Out of box thinking and quick learner with willingness to learn new things

We Offer:

  • Freedom to realise your own ideas & individual career & development opportunity.
  • A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at work place with flexibilities.
  • Professional challenges and career development opportunities.
Read more
Future Group

at Future Group

3 recruiters
Kitty Basumatary
Posted by Kitty Basumatary
Ahmedabad
5 - 8 yrs
₹6L - ₹10L / yr
Presentation Skills
MS-Excel
Microsoft Excel
MS-PowerPoint
Microsoft PowerPoint
+9 more

Required qualifications and experience:

  • Graduate in any specialization
  • Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
  • Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
  • Good presentation and MS Excel skills
  • Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

 

Roles and responsibilities:

  • Perform quantitative assessment and continuous process improvement to drive business and efficiency.
  • Manage the roster and deliver on the service levels as per the agreement.
  • Raise alerts on downtimes or fluctuations.
  • Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
  • Analyse various process gaps and raise request for new SOPs to close loop.
  • Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
  • Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
  • Internal and external stakeholder management.
  • Coordinate Application ID management and maintain records.
  • Improve operational deliverables of the aligned LOBs of the outsourced partner.
  • Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
  • Work on better tagging of customer voice and better ways of process flows.
  • Device proactive programs to reduce calls.
  • Devise cross-functional and up-skilling training plans for current teams.
  • Manage Transactional Training and Development of the trainers.
Read more
Bummer

at Bummer

1 recruiter
Sulay Lavsi
Posted by Sulay Lavsi
Ahmedabad
1 - 4 yrs
₹2.2L - ₹3.2L / yr
Operations
Logistics
Reverse logistics
Delivery Management
Customer Success
+4 more
Role involving but not limited to:-

  •  Good understanding of marketplace seller panels 
  •  Good understanding of Shopify and backend
  •  Overall co-ordination of all orders, vendors and supply chain backend
  •  Work with Operation Manager on regular basis
  •  Prepare bi-weekly reports
  •  Customer Analytics
  •  Constantly cross verify payment gateway settlements
  • Handle operational queries, dispatches and on time customer success 
Read more
Delan Businesses Pvt. Ltd.
Alap Thakkar
Posted by Alap Thakkar
Vadodara, Ahmedabad
3 - 10 yrs
₹3L - ₹6L / yr
Operations
Vendor Management
Logistics
Supply Chain Management (SCM)
Fulfillment
Join the fastest Growing Food & Beverage Company of Gujarat. Join in at a young stage to propel your career with the Companys Growth. As an Opearations Manager for the Store, you would be dedicated to the store to increase the Customer Delight, Team Building, Productivity & Output from the designated stores.
Read more
Birla Gold and Precious Metals Private Limited
Ahmedabad
3 - 10 yrs
₹1L - ₹3L / yr
Operations
Field operations
Logistics
Supply chain optimization
Production
KSS is looking for Retired Naval, Airforce, CRPF, SRPF & Army Officers. Responsibilities and Duties • Handling logistics work • Handling production work • Coordinating with the management
Read more
WP

at WP

1 recruiter
Naman Rastogi
Posted by Naman Rastogi
Gandhinagar, Ahmedabad, Jaipur, Pune
0 - 2 yrs
₹3L - ₹4L / yr
Operations
Vendor Management
Supply Chain Management (SCM)
Logistics
Fulfillment
Onboard Technical Writers and Copywriters. Oversee editorial processes Come up with processes and build a steady flow of content creators Proper accounting to be practised. Cost needs to be optimised towards writer pay. Work towards — Higher content quality & Faster delivery times Delegating projects to Writers, while having the track of all the progress and deadline. Coordinating with Content Managers.
Read more
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