11+ Global Operations Jobs in Mumbai | Global Operations Job openings in Mumbai

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Job Description: React Developer (3–5 Years Experience)

Location: Mumbai

Employment Type: Full-time

Role: Frontend Developer (React.js)

About the Role

We are looking for a highly skilled React Developer with 3–5 years of hands-on experience in building modern, scalable, and responsive web applications. The ideal candidate should be proficient in React.js, frontend architecture, state management, and UI best practices.

Key Responsibilities

• Develop responsive, high-performance web applications using React.js, JavaScript/TypeScript.
• Build reusable components and front-end libraries for future use.
• Work closely with UI/UX designers to convert wireframes and prototypes into functional user interfaces.
• Optimize applications for maximum speed, scalability, and cross-browser compatibility.
• Integrate RESTful APIs and work collaboratively with backend teams.
• Participate in code reviews and contribute to continuous improvement of best practices.
• Troubleshoot, debug, and enhance existing applications.
• Ensure high code quality through proper testing and documentation.

Required Skills & Experience

• 3–5 years of professional experience in React.js development.
• Strong proficiency in JavaScript (ES6+) and TypeScript.
• Hands-on experience with Redux, Context API, or other state-management libraries.
• Good understanding of HTML5, CSS3, SASS, and modern UI frameworks.
• Experience working with REST APIs, JSON, and asynchronous programming.
• Familiarity with build tools like Webpack, Vite, Babel, etc.
• Understanding of Git and version control workflows.
• Knowledge of React hooks, performance optimization, and component lifecycle.
• Experience with testing frameworks (Jest, React Testing Library) is a plus.

Good to Have

• Experience with Next.js or server-side rendering.
• Knowledge of UI libraries such as Material-UI, Ant Design, or Chakra.
• Familiarity with Agile/Scrum methodologies.
• Basic exposure to DevOps tools and CI/CD pipelines.

Why Join Us?

• Opportunity to work on cutting-edge technologies.
• Collaborative, fast-paced, and growth-oriented environment.
• Competitive compensation and employee benefits.

Position: Business Development Manager (BDM)

Location: Mumbai

Experience: Minimum 3–4 Years (as BDM)

Industry Exposure: Corporate Gifting, Digital Marketing, ATL & BTL Events, and advertising company experience preferred  

Key Responsibilities:

• Identify and develop new business opportunities in corporate gifting, digital marketing, and event activation (ATL & BTL) domains.
• Build and maintain strong relationships with clients to ensure business growth and repeat engagement.
• Prepare and deliver customized business proposals and presentations.
• Achieve monthly and quarterly revenue targets through effective lead conversion and account management.
• Conduct market analysis to identify potential business leads, partnerships, and growth trends.
• Coordinate with internal teams to ensure timely project execution and client satisfaction.

Key Requirements:

• Proven minimum experience of 3–4 years as a Business Development Manager in the above-mentioned industries.

·        Experience in corporate gifting, marketing, or event management domains.

• Strong communication, negotiation, and presentation skills.
• Excellent client handling and relationship-building abilities.
• Result-oriented mindset with a focus on achieving targets.
• Self-driven, proactive, and capable of managing responsibilities independently.

Job Title: Assistant Manager - Finance

Andheri East

Job Responsibilities:

 Preparation Financials: Ensuring accurate and timely preparation of the financial statements

as per Indian Accounting Standards (Ind AS) and consolidation.

 Monthly Finance MIS: Preparing monthly Management Information System (MIS) reports to

track financial performance.

 Quarterly Results: Compiling and presenting financial results to meet quarterly reporting

deadlines.

 Annual Report Preparation: Managing the preparation and review of the company’s annual

report, ensuring compliance with statutory requirements.

 Taxation: preparation of Tax Audit Report and filing of Income Tax returns, TDS Returns.

Preparing data of Income tax assessments.

 Indirect Tax: preparation and filing of GST returns

Key Qualifications:

 Educational Requirements: Commerce graduate/postgraduate (B.Com/M.Com) or CA

Intermediate or ICWAI.

 Experience: Minimum 7 to 10 years of experience in a finance or accounting role.

 Preferred Experience: Experience in a listed company is highly desirable.

 Technical Skills: Strong understanding of Ind AS, accounting principles, and commercial

knowledge.

 Software Skills: Proficiency in Oracle NetSuite, Tally, MS Excel, Word, MS Power Point.

Key Competencies:

 Expertise in Ind AS and experience with financial statement preparation in compliance with

these standards.

 Strong analytical and problem-solving skills, especially in financial reporting and statutory

compliance.

 Excellent attention to detail and organizational skills to manage monthly, quarterly, and

annual financial cycles.

 Ability to work effectively with cross-functional teams, including Auditors and Management.

Preferred Qualities:

 Candidates with exposure to a listed company will be preferred due to familiarity with

compliance and reporting standards for publicly traded companies.

 Hands on experience of NetSuite Oracle ERP.

We are looking for a motivated Inside Sales Executive to drive lead generation and client engagement. This role involves researching potential clients, identifying key decision-makers, and building strong relationships to develop new business opportunities.

The ideal candidate will be skilled in gathering information from multiple sources, initiating meaningful conversations with key decision-makers, and managing prospects through the sales cycle.

Key Responsibilities:

• Execute outbound lead generation activities across international markets (email, calls, LinkedIn, research-based outreach)
• Conduct cold calling and initial discovery conversations to identify and qualify potential opportunities
• Manage the pre-sales funnel from first contact through qualification and meeting/demo scheduling
• Maintain and grow a structured sales pipeline across multiple geographies.
• Accurately update and manage all activities, leads, and opportunities in the CRM.

Job Requirements:

Skills:

• Strong communication skills, both written and verbal.
• Ability to conduct independent research and effectively use information for targeted outreach.
• Strategic and analytical thinking with a consultative sales approach.
• Self-motivated, adaptable, and able to work in a fast-paced environment.
• Flexibility with international time zones as needed.

Experience: 1 to 3 years in lead generation, business development, or inside sales.

• Ability to work independently and as part of a team in a fast-paced environment.
•        Experience with native development (iOS/Android).
•        Worked on deep linking in mobile apps
•        Hands on experience in Bridging Native code base to react native.

Full Stack Engineer

Job Description

 As a Full stack developer he/she should be able to provide scalable software solutions

 He/she be a part of cross-functional team that’s responsible for the full

SDLC, from conception to deployment.

 Design and architect highly scalable web services applications

 Develop and maintain all server-side network components

 Collaborate with front-end developers on the integration of elements Architect

Content Management Solution and scalable API platform

 Design back-end services for various business processes

 Partner with third-party technology services and make strategic inputs.

 Develop high-performance applications by writing testable, reusable, and efficient

code

 Create workflows and solutions involving search, recommendations, rights

management, monetization, identity management, SSO, authorization,

authentication, etc.

 Work with large datasets and optimize server-side performance

 Implement effective security protocols, data protection measures, and storage

solutions

 Run diagnostic tests, repair defects, and provide technical support

 Experience in writing backend API services in a serverless framework would be

preferred.

 Knowledge of microservice architecture is required

 Collaborate with the tech and product teams to drive execution across all platforms

while balancing short-term requirements with long-term objectives

Requirements

 4-7 years of Knowledge of Node.js and ReactJS frameworks

 Experience in creating and maintaining efficient NoSQl databases GRPC and Json

Elasticsearch

 Experience in AWS environment, cloud deployments and lambda

 DevOps and web security

 API development and deployment

 Unit and integration testing

Job Details:-

Designation - Data Scientist

Urgently required. (NP of maximum 15 days)

Location:- Mumbai

Experience:- 5-7 years.

Package Offered:- Rs.5,00,000/- to Rs.9,00,000/- pa.

Data Scientist

Job Description:-

Responsibilities:

• Identify valuable data sources and automate collection processes
• Undertake preprocessing of structured and unstructured data
• Analyze large amounts of information to discover trends and patterns
• Build predictive models and machine-learning algorithms
• Combine models through ensemble modeling
• Present information using data visualization techniques
• Propose solutions and strategies to business challenges
• Collaborate with engineering and product development teams

Requirements:

• Proven experience as a Data Scientist or Data Analyst
• Experience in data mining
• Understanding of machine-learning and operations research
• Knowledge of R, SQL and Python; familiarity with Scala, Java is an asset
• Experience using business intelligence tools (e.g. Tableau) and data frameworks (e.g. Hadoop)
• Analytical mind and business acumen
• Strong math skills (e.g. statistics, algebra)
• Problem-solving aptitude
• Excellent communication and presentation skills
• BSc/BA in Computer Science, Engineering or relevant field; graduate degree in Data Science or other quantitative field is preferred

- Create email marketing campaigns to promote products or services.

- To plan, execute, test, establish best & effective email marketing practices.

- Purge non-deliverable email addresses and opt-outs

- Create email marketing strategy for leads as well as existing clients

- Create and maintain email marketing reports to improve efficiency 

- Maintain domain reputation and In-boxing rates for all our email campaigns 

- Plan and maintain email calendar for all the brands 

- Maintain lists and database for efficient execution

- Single handedly responsible for execution of all email marketing campaigns