11+ Global Operations Jobs in Mumbai | Global Operations Job openings in Mumbai

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

 JOB DETAILS:

* Job Title: Head of Engineering/Senior Product Manager

* Industry: Digital transformation excellence provider

* Salary: Best in Industry

* Experience: 12-20 years

* Location: Mumbai

Job Description

Role Overview

The VP / Head of Technology will lead company’s technology function across engineering, product development, cloud infrastructure, security, and AI-led initiatives. This role focuses on delivering scalable, high-quality technology solutions across company’s core verticals including eCommerce, Procurement & e-Sourcing, ERP integrations, Sustainability/ESG, and Business Services.

This leader will drive execution, ensure technical excellence, modernize platforms, and collaborate closely with business and delivery teams.

Roles and Responsibilities:

Technology Execution & Architecture Leadership

·        Own and execute the technology roadmap aligned with business goals.

·        Build and maintain scalable architecture supporting multiple verticals.

·        Enforce engineering best practices, code quality, performance, and security.

·        Lead platform modernization including microservices, cloud-native architecture, API-first systems, and integration frameworks.

Product & Engineering Delivery

·        Manage multi-product engineering teams across eCommerce platforms, procurement systems, ERP integrations, analytics, and ESG solutions.

·        Own the full SDLC — requirements, design, development, testing, deployment, support.

·        Implement Agile, DevOps, CI/CD for faster releases and improved reliability.

·        Oversee product/platform interoperability across all company systems.

Vertical-Specific Technology Leadership

Procurement Tech:

·        Lead architecture and enhancements of procurement and indirect spend platforms.

·        Ensure interoperability with SAP Ariba, Coupa, Oracle, MS Dynamics, etc.

eCommerce:

·        Drive development of scalable B2B/B2C commerce platforms, headless commerce, marketplace integrations, and personalization capabilities.

Sustainability/ESG:

·        Support development of GHG tracking, reporting systems, and sustainability analytics platforms.

Business Services:

·        Enhance operational platforms with automation, workflow management, dashboards, and AI-driven efficiency tools.

Data, Cloud, Security & Infrastructure

·        Own cloud infrastructure strategy (Azure/AWS/GCP).

·        Ensure adherence to compliance standards (SOC2, ISO 27001, GDPR).

·        Lead cybersecurity policies, monitoring, threat detection, and recovery planning.

·        Drive observability, cost optimization, and system scalability.

AI, Automation & Innovation

·        Integrate AI/ML, analytics, and automation into product platforms and service delivery.

·        Build frameworks for workflow automation, supplier analytics, personalization, and operational efficiency.

·        Lead R&D for emerging tech aligned to business needs.

Leadership & Team Management

·        Lead and mentor engineering managers, architects, developers, QA, and DevOps.

·        Drive a culture of ownership, innovation, continuous learning, and performance accountability.

·        Build capability development frameworks and internal talent pipelines.

Stakeholder Collaboration

·        Partner with Sales, Delivery, Product, and Business Teams to align technology outcomes with customer needs.

·        Ensure transparent reporting on project status, risks, and technology KPIs.

·        Manage vendor relationships, technology partnerships, and external consultants.

Education, Training, Skills, and Experience Requirements:

Experience & Background

·        16+ years in technology execution roles, including 5–7 years in senior leadership.

·        Strong background in multi-product engineering for B2B platforms or enterprise systems.

·        Proven delivery experience across: eCommerce, ERP integrations, procurement platforms, ESG solutions, and automation.

Technical Skills

·        Expertise in cloud platforms (Azure/AWS/GCP), microservices architecture, API frameworks.

·        Strong grasp of procurement tech, ERP integrations, eCommerce platforms, and enterprise-scale systems.

·        Hands-on exposure to AI/ML, automation tools, data engineering, and analytics stacks.

·        Strong understanding of security, compliance, scalability, performance engineering.

Leadership Competencies

·        Execution-focused technology leadership.

·        Strong communication and stakeholder management skills.

·        Ability to lead distributed teams, manage complexity, and drive measurable outcomes.

·        Innovation mindset with practical implementation capability.

Education

·        Bachelor’s or Master’s in Computer Science/Engineering or equivalent.

·        Additional leadership education (MBA or similar) is a plus, not mandatory.

Travel Requirements

·        Occasional travel for client meetings, technology reviews, or global delivery coordination.

Must-Haves

·        10+ years of technology experience, with with at least 6 years leading large (50-100+) multi product engineering teams.

·        Must have worked on B2B Platforms. Experience in Procurement Tech or Supply Chain

·        Min. 10+ Years of Expertise in Cloud-Native Architecture, Expert-level design in Azure, AWS, or GCP using Microservices, Kubernetes (K8s), and Docker.

·        Min. 8+ Years of Expertise in Modern Engineering Practices, Advanced DevOps, CI/CD pipelines, and automated testing frameworks (Selenium, Cypress, etc.).

·        Hands-on leadership experience in Security & Compliance.

·        Min. 3+ Years of Expertise in AI & Data Engineering, Practical implementation of LLMs, Predictive Analytics, or AI-driven automation

·        Strong technology execution leadership, with ownership of end-to-end technology roadmaps aligned to business outcomes.

·        Min. 6+ Years of Expertise in B2B eCommerce Logic Architecture of Headless Commerce, marketplace integrations, and complex B2B catalog management.

·        Strong product management exposure

·        Proven experience in leading end-to-end team operations

·        Relevant experience in product-driven organizations or platforms

·        Strong Subject Matter Expertise (SME)

Education: - Master degree.

**************

Joining time / Notice Period: Immediate - 45days.

Location: - Andheri,

5 days working (3 - 2 days’ work from office)

We are a leading pharmaceutical manufacturer specializing in Active Pharmaceutical Ingredients (APIs) with a strong global presence. We partner with international generic pharmaceutical companies and regulatory authorities, supported by multiple regulatory approvals and a robust product pipeline. Focused on quality, compliance, and long-term partnerships, the organization continues to expand across regulated and emerging markets.

Market

LATAM markets

Location

Mumbai, India

Reporting To

Director of Business Development and Managing Director

must have skills :

• Ability to leverage US FDA and EDQM approvals to build strategies and partnerships with generic pharmaceutical companies.
• Proven marketing and business development experience, preferably in the pharmaceutical industry.
• Strong understanding of regulatory markets and compliance standards.
• Excellent communication, negotiation, and presentation skills.
• Prior experience handling the LATAM market is essential.
• Minimum five years of experience in international pharmaceutical sales or business development.
• Proficiency in Microsoft Office and CRM software.

Job Title: Java Developer

Location: Mumbai

Job Type: Full-Time 

Experience Level: 4- 8 years

Job Overview:

We are looking for a highly skilled Java Developer to join our development team. As a Java Developer, you will be responsible for designing, developing, and maintaining robust Java applications that meet high standards of performance and reliability. The ideal candidate will have strong analytical skills, excellent problem-solving capabilities, and a deep understanding of Java and its ecosystem.

Key Responsibilities:

• Design, develop, and maintain reliable Java applications.
• Collaborate with cross-functional teams to analyze requirements and translate them into technical solutions.
• Write clean, efficient, and scalable code.
• Develop and integrate APIs and web services.
• Conduct software analysis, testing, and debugging.
• Optimize application performance, scalability, and security.
• Participate in code reviews and contribute to best practices.

Required Skills:

• Proficiency in Java and Java EE (Enterprise Edition).
• Strong understanding of Object-Oriented Programming (OOP) concepts.
• Experience with Spring Framework (Spring Boot, Spring MVC) and Hibernate.
• Familiarity with RESTful API design and development.
• Knowledge of SQL and database management systems like MySQL, PostgreSQL, or Oracle.
• Experience with version control systems like Git.
• Familiarity with build tools like Maven or Gradle.
• Solid understanding of application security, data protection, and performance optimization.

Hi

About the company:

Our Client is a brand co-creation platform that transforms powerful ideas into authentic, profitable, andexperience-led brands that can define the future of brands in key consumption categories like fashion and lifestyle; food and FMCG, home and decor and beauty and wellness. We are a team of experienced entrepreneurs, marquee investors, and industry professionals who have expertise and experience in building some of the most popular brands in the country. We partner with passionate entrepreneurs to combine our collective learning and experience with data science, digital ethnography, and technology platforms to build brands that connect to the new generation of Indian consumers

Job Location: Mumbai

What you’ll be doing?

• Fluent in Backend web application development (Node.JS, PHP with good knowledge of Magento).

• Fluent in Database (MySQL, NoSQL, MongoDB) design and management.

• Substantial experience with high throughput web services.

• Experience in using cloud platforms like Amazon.

• Knowledge of Frameworks like Express, Koa, Zend, etc.

• Basic Understanding of Front End development (JavaScript, CSS, Ajax, React.JS, Boot Strap, HTML 5)

• Fluent in various automation testing, performance testing, and deployment tools.

• Decent Understanding of Working on Agile Software Development Methodology

What you’ll bring?

• We are looking for an experienced Back End developer to be part of a diverse, fast pace and energetic team.

• The candidate will be expected to design a scalable client-server framework, build database-intensive reporting modules, scalability and reliability of existing applications and services, and provide troubleshooting and 2nd-tier support for existing applications.

• The candidate should be a self-starter, who is proactive, positive, flexible, and a good team player.

• Minimum qualifications: B.Tech./B.E. in CS, IT, or ECE from a reputed college. 1-3 years of experience in Backend software development.

Why work with us

• You will be part of our founding team and get your hands dirty in the 0-1 stage of building a D2C brand.

• You will work with a solid set of people from diverse backgrounds.

• You will independently lead projects and have ownership of your deliverables.

• You will be pushed out of your comfort zone and watch your learning curve spike.

Regards

Team Merito

8-16 years of overall database administration and support/operations experience, with a successful delivery track record.
# Proficient knowledge in  MySQL, HANA administration.
#Should have knowledge in setting up DR and HA approaches
#Should have strong Knowledge in Backup & Recovery.
# Should have played a L2 role in current position
# Experience of working in large landscape/environment where multiple database flavors are running.
# Knowledge on Database capacity planning/strategy is an added advantage
# Knowledge & Experience on other database as HANA flavors are added advantage
# Hands on experience with expert knowledge of Unix/Linux flavors w.r.t Database.
# Good understanding of operational framework like ITIL/ITSM.
# Should be capable of Owning, Leading and coordinate operational tasks, customer escalations, process improvements.
# Excellent presentation & communication skills are a must.

Do you want to work in a flexible fast-growing cyber security start up based out of Mumbai? Are you hungry for sales and want to join a vibrant and high-energy cyber security start up?

Assertion is a B2B cloud-based cyber security software company. We secure collaboration applications like Teams, Zoom, etc. – protecting customers from Data leaks, Breaches, Toll frauds and Security holes.

Roles and Responsibilities:

1. You will be a subject matter expert on our products and be responsible in enabling our partner associates to deliver services built around our products.
2. You will work closely with our R&D team and be a customer advocate by evaluating the product for market acceptance and providing your inputs.
3. Your responsibilities will include demonstrating our products, training the partner associates on how to use our products and help them build a services practice.
4. Organizing, Training, planning & delivering compelling proof of our Security Product demonstrations and its Remediation services to our partners in the US and UK markets.
5. Assist the Sales team for meeting their targets by robust Training and hand holding them through the Channel.
6. To be a customer advocate in ensuring that the Channel is equipped completely in meeting our Sales Targets.

Mandatory skills:

• Superb written and spoken English communication skills.
• You need to be a subject matter (domain) expert on Collaboration products like SBCs, Avaya, Cisco and Microsoft products.
• Prior experience as a pre-sales engineer with Avaya, Cisco, Audiocodes, Oracle (ACME), Ribbon or one of its partners.
• To ask the right questions, time bound and attention to detail.
• Skilled at Power point and other Training modules.

Good to have: 

• Cyber security domain knowledge. 
• Needs to be a keen listener and empathetic to the concerns of the Channel Team.

Location : Andheri East

Experience : 1-3 years

Notice Period : Immediate - 15 days

Responsibilities : 

1. Integrate the design into high-quality code. 

2. Ensure the performance, quality, and responsiveness of the application. 

3. Identify and correct bottlenecks and fix bugs. 

4. Work along-side other developers working on different platforms for the Application.

Therefore, a commitment to collaborative problem solving, design implementation, and creating quality products is essential.

Skills Required : 

1. Minimum 1 year of experience in iOS Application Development.

2. Proficient with iOS SDK, Swift, and Cocoa Touch. 

3. Understanding of Apple's design principles and interface guidelines. 

4. Must have already deployed at least one app on AppStore. 

5. Working knowledge of Web Services & REST (JSON) APIs, SQLite, Google API Integration, Firebase. 

6. Familiarity with cloud message APIs and push notifications. 

7. Experience with third-party libraries and APIs. 

8. Strong mobile UI design and implementation experience. 

9. Understanding of code versioning tools.