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Review Criteria:
Mandatory:
- Strong Associate Manager – Customer Success, Account management Profile
- Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
- Must have experience managing clients in the outside India market (Preferrably US/America clients)
- Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
- Must have strong technical understanding of digital advertising / programmatic platforms/software products
- B2B SaaS (AdTech experience is highly preferred)
- Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
Preferred:
- B.E/B.Tech (IT/CSE/ECE) with MBA preferred
- Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
- Experience in analyzing data-driven advertising performance metrics and building optimization strategies.
Role & Responsibilities:
As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.
- Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
- Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
- Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
- Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
- Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
- Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
- Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
- Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
- Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.
Ideal Candidate:
- 2-5 years of experience inthe internet/technologyindustry (mandatory)
- B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
- Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
- Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
- Accountability and personal organisation are essential
- Experience in managing a diverse group and training each according to company standards
- Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
- Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
- Self-motivated and proactive mindset with the ability to work independently and as part of a team.
- Experience in the tech industry or a related field is highly desirable.
Perks, Benefits and Work Culture:
- Flexible work hours and leaves
- Salary advance
- Maternity/Paternity leave benefits & adoption assistance
- Butler & Concierge services
- Team Off-sites & Celebrations
Beyond Work:
- Insurance benefits for you and family
- Interest-free loans
- Gift vouchers for special moments
- Fully-equipped Gym
- Education Sponsorship Programs
Python
React.jsStrong Full stack developer Profile
Mandatory (Experience 1) - Must Have Minimum 5+ YOE in Software Development,
Mandatory (Experience 2) - Must have 4+ YOE in backend using Python.
Mandatory (Experience 3) - Must have good experience in frontend using React JS with knowledge of HTML, CSS, and JavaScript.
Mandatory (Experience 4) - Must have Experience in any databases - MySQL / PostgreSQL / Postgres / Oracle / SQL Server /
Responsibilities:
This role involves a Salesforce Lightning Developer joining the global team to take responsibility for enhancing and implementing the Salesforce system across the retail and investment management business in banking clients.
Key Responsibilities:
- Implement regional and global requirements from the business, using best practices to increase adoption.
- Integrate Salesforce with various third-party platforms and internal platforms to deliver a unified client ecosystem for the firm.
- Work closely with different teams, taking a hands-on role in the design and development of new features.
- Ensure that enhancements and solutions are in line with the firm's vision.
Required Skills and Qualifications:
- Strong hands-on experience with Salesforce, preferably in Salesforce Lightning in the financial industry.
- Proficient in APEX, HTML, JavaScript, and CSS.
- Experience deploying rapid prototyping to quickly envision challenges and credibly propose solutions to complex issues.
- Basic knowledge of integrating Salesforce with third-party vendors, API integration, and RESTful services.
- Strong skills in programming, reports, dashboards, and workflows.
- Good knowledge of databases, including SQL and SOQL.
- Familiarity with DevOps best practices, including version control, CICD tools, and Salesforce DX.
- Understanding of the full development lifecycle, including Agile methodologies.
- Proficient in writing Apex test classes and scripts.
- Strong written and verbal communication skills.
.NET
C#Job description.
- Determine and define project scope and objectives Organizing and managing all phases
of the project to ensure on-time completion
- Predict resources needed to reach objectives and manage resources in an effective and
efficient manner
- Prepare budget based on scope of work and resource requirements
- Track project costs in order to meet budget
- Develop and manage a detailed project schedule and work plan
- Provide project updates on a consistent basis to the management about strategy,
planning, adjustments, and progress
Utilize industry best practices, techniques, and standards throughout entire project
execution
- Monitor progress and make adjustments as needed
- Measure project performance to identify areas for improvement
- Maintains organization's effectiveness and efficiency by defining, delivering, and
supporting strategic plans.
- Maintaining a safe and secure work environment, and developing personal growth opportunities.
Job Types: Full-time, Regular / Permanent
Salary: ₹50,000.00 - ₹75,000.00 per month
Candidates Preferably from Mira road or near by location only
Company Name : Redesyn
Role : Permanent / Full-time
JOB ROLE & RESPONSIBILITIESOrganization : Redesyn
About
Re-Desyn is a 'fan merchandise platform' that lets content creators design & sell, print-on-demand products at no minimums.
#ReDesynAbout the job
What you will be doing?✓Handling Supplier pay-outs on a regular basis
✓Review of system generated reports and manual calculations and ensuring right pay-outs are processed on a timely basis
✓Review and analysis of various type of payments.
✓Ability to reconcile & verify the logistic invoices issued by logistic companies.
✓Ability to make reconciliation of payment received from various payment gateways
✓Ability to reconcile & follow up on COD amount collectable from logistic companies on daily basis
✓Internal coordination with business teams and understanding their requirements.
✓Working with data science team and IT team on providing data level requirements and identification and communication of issues.What do we expect?
✓3-5 years of post-qualification experience
✓Experience in E-commerce
✓Proficient knowledge of QuickBooks/E-commerce accounting software
✓Great Verbal and written communication skills
✓Good analytical skillsWork Location : Mumbai
Javascript
PHP
HTML/CSS- HTML & Java script. Experience with basic GMB etc. PHP exposure. Willingness to work on app and plug –ins etc is welcome.
- Custom Module development
- Front End Development skills (any of below):
- HTML5, PHP
- Shopify
- Magento (1.x & 2.x)
- Big Commerce
- Wordpress
- Server Setup
Amazon Web Services (AWS)About us:
Company website: https://www.neulife.com/">https://www.neulife.com/
INNOVERTUS NUTRITION TECHNOLOGIES INDIA PVT.LTD. is the leading Indian company in the field of sports nutrition products and dietary supplements. Incorporated over a decade ago, we are pioneers in introducing the concept of sports nutrition as well as educating the mass about the need to be fit and healthy, thus facilitating and educating the mass to make a choice in investing to live a healthy lifestyle.
Are you ready for a challenging and exciting endeavor that will require the investment of a lot of hard work, dedication and all your experience?
Are you ready to bring your skills, competencies, and experience to this job? Do you have a solid understanding of the software & hardware? You might be exactly the new team member we are looking for.
Your responsibilities
Troubleshoot hardware, software, and other IT solutions:
- Able to work any shift
- Able to work on-call shifts as required
- Able to work independently to support, break-fix hardware/software and other IT solutions
- Manage AWS infrastructure for production website.
- Setup automated ami creation, cloudwatch,
- Manage the planning and implementation of information systems security, anti-virus.
- Checking and negotiating the IT aspects of any contracts with any external Vendors.
- Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions
- Manage and ensure effectiveness of security solutions, including firewalls.
- Deployed CCTV and Biometric device on Warehouse.
- Implementing centralize Anti-Virus policy for Warehouse and Store to block unnecessary site as well external device.
- Database Administration activity for all the production databases - Uptime of databases, Information access times, Effective data management.
- Database tuning, performance monitoring and troubleshooting.
Has good communication and customer service skills:
- Ability to communicate to all levels of management
- Escalate incidents cases to appropriate teams when necessary
- Ability to add, change or modify new or existing reports
- Document and discuss complex end user compute solutions in a simple language that is understandable at all levels both within and outside.
- Ability to work effectively across departmental boundaries.
Design, develop, and/or update and implement team standards, processes, and documentation:
- Monitor, correct, and report observed infractions of security policies and procedures
- Assist in the design, develop, and/or update and implement team standards, processes, and documentation
- Manage system status, taking steps to improve performance, and reliability as directed and per established policies and procedures
- Provide assistance to other technical teams (hands-on support)
- Linux & Windows OS Installation & troubleshooting, Linux patching
- Designing AWS architecture, Creating Custom VPC & launching EC2 instances
- Configuring NACL, SG, Route Table as per client requirement
- Peering VPC across region, Creating and modifying AMI
- Setting Elastic Load Balancers & attaching EC2 instances under it
- AWS- VPC, IAM, EC2, Route 53, S3, Elastic Load Balancer, Cloud Watch
- User and group administration.
Education and/or Experience:
- Master’s/ Bachelor’s degree (Computer Science, IT)
- 4+ years of work experience as System Administrator & AWS with good understanding of the subject.
Benefits:
- Flexible work hours, Work from home and holidays policy
- Open and collaborative work culture
- Competitive salary
Please apply with below details in your resume:
- Current CTC
- Expected CTC
- Earliest joining period (In days)
We are looking for someone who can prepare examine and analyze accounting records financial statements and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
Responsibilities
- Prepares monthly statements by collecting data; analyzing and investigating variances; summarizing data, information, and trends.
- Prepares state quarterly and annual statements by assembling data.
- Complies with state and federal tax filing requirements by studying regulations; adhering to requirements; advising management on required actions; calculating quarterly estimated tax payments; assembling data for quarterly and annual tax filings.
- Responds to financial inquiries by gathering, analyzing, summarizing, and interpreting data.
- Provides financial advice by studying operational issues; applying financial principles and practices; developing recommendations.
- Prepares special reports by studying variances; preparing budgets; developing forecasts.
- Updates job knowledge by keeping current with financial regulations and accepted practices; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Accomplishes finance and organization mission by completing related results as needed.
The Opportunity
We are looking for a senior consultant to drive Sattva's digitisation initiatives. Our rapid growth in the last year has underscored the importance of technology-driven solutions to manage business processes at scale. To define and drive this vision, we are looking for an energetic individual with a passion to solve complex business problems using technology. This is a unique opportunity to drive digital transformation and shape the IT strategy of a rapidly growing organisation.
The role reports to the CTO, and involves interfacing with all Business Units and Horizontals within Sattva to manage the implementation and rollout of digital solutions for internal business processes.
Responsibilities
- Interface with Business Units in Sattva to understand their digitisation needs
- Map identified needs to existing or new SaaS solutions
- Drive end-to-end implementation and rollout of solutions within the Business Units
- Engage with Business Units post-implementation and ensure successful adoption of deployed solution
- Collaborate with PMO and Finance for planning, budgeting and tracking of implementation/subscription costs
- Collaborate with key stakeholders to define a digital transformation roadmap for internal business processes
- Evaluate new solutions and interface with SaaS vendors where needed
Ideal Candidate Profile
- 6+ years of overall work experience, with 2+ years in managing SaaS solution implementation in a small/mid-size organisation (50 to 500 users)
- Conversant with best-of-breed SaaS solutions for the SME segment
- Proven ability to translate complex business requirements to an integrated solution landscape
- Strong program management, stakeholder management, and communication skills
- High degree of customer-focus
Educational Qualification: Graduate
Some Duties and Responsibilities:
1) Meet the target of outbound calls daily
2) Customer acquisition & Retention
3) Guide the customer through the purchasing process
4) Clearing customer doubts
Must be using Dialer
Location-Mumbai
Language Proficiency: English & Marathi
Must have a strong wifi connection and laptop
Adobe Illustrator
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