11+ Global Operations Jobs in Mumbai | Global Operations Job openings in Mumbai

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Role & Responsibilities

We’re looking for an experienced Data Architect to lead enterprise-scale data modernization initiatives leveraging Microsoft Fabric. In this role, you will define the target-state architecture, implement Medallion (Bronze/Silver/Gold) architecture within Fabric Lakehouse, and establish enterprise data governance frameworks. You will also build GenAI-ready data platforms that enable advanced analytics, machine learning, and secure enterprise-wide data access.

Responsibilities:

• Lead enterprise-scale implementation of modern data platforms using Microsoft Fabric
• Design and implement Medallion architecture (Bronze/Silver/Gold)
• Architect scalable Lakehouse, Data Warehouse, and Real-Time Analytics solutions
• Define data modeling standards (Dimensional, Data Vault)
• Establish data governance frameworks including cataloging and lineage
• Build CI/CD pipelines for data platforms
• Design AI/ML and Generative AI-ready architectures
• Build ingestion pipelines (batch, streaming, CDC)
• Enable real-time data processing
• Develop target-state architecture and standards
• Collaborate with cross-functional teams
• Act as a trusted advisor to clients

Ideal Candidate

• Strong Microsoft Fabric / Azure Data Architect profile
• Mandatory (Experience 1) – Must have 8+ years of experience in Data Architecture / Data Engineering, with strong exposure to enterprise-scale data platform modernization initiatives
• Mandatory (Experience 2) – Must have 3+ years of deep hands-on experience in Microsoft Fabric ecosystem including Fabric Lakehouse, OneLake, and Data Factory, with large-scale implementations
• Mandatory (Experience 3) – Strong expertise in designing and implementing Medallion (Bronze/Silver/Gold) architecture and scalable lakehouse platforms supporting batch and real-time workloads
• Mandatory (Experience 4) – Strong experience in Azure data ecosystem including Azure Data Factory, Azure Synapse, ADLS, and Power BI, with good understanding of cloud-native data architectures
• Mandatory (Experience 5) – Proven experience designing scalable data models including Dimensional Modelling (Star/Snowflake) and/or Data Vault for enterprise data warehouses
• Mandatory (Experience 6) – Must have hands-on experience building ingestion pipelines including batch, streaming, and CDC pipelines using tools like Spark, Kafka, or Fabric pipelines
• Mandatory (Experience 7) – Strong experience in implementing data governance frameworks including data cataloging, lineage, metadata management, and security controls
• Mandatory (Skill 1) – Proven experience in building CI/CD pipelines for data platforms using Azure DevOps / Git, including automated deployment and environment management
• Mandatory (Skill 2) – Hands-on experience designing AI/ML-ready data platforms, enabling advanced analytics, machine learning, and Generative AI use cases
• Mandatory (Skill 3) – Experience with orchestration and workflow tools, and integrating data platforms with BI tools like Power BI for enterprise reporting
• Mandatory (Note) – Only immediate joiners (within 15 days) will be considered
• Preferred (Certification) – Microsoft Fabric / Azure certifications; exposure to MDM, data quality frameworks, and enterprise metadata tools

• Strong UI / Product / Visual Designer Profile (Not UX-focused)
• Mandatory (Experience 1) – Must have 2+ Years of hands-on experience in UI / Product / Visual Design, with strong exposure to web and mobile app design (from concepting, wireframes, prototypes to final UI).
• Mandatory (Portfolio) – Must have a strong visual/UI design portfolio showcasing product, web, and app UI work with clear emphasis on visual hierarchy, interaction detail, color, and layout.
• Mandatory (Tools) – Proficiency in Figma, Adobe XD, FigJam, Photoshop, Illustrator (knowledge of Sketch, Axure, Zeplin is a plus).

Preferred

• Preferred (Skill) - Exposure of design AI tools is a plus
• Preferred (Additional Tools) – Familiarity with Google Analytics, Hotjar, Microsoft Clarity, Miro, and other collaboration or analytics tools.

I am looking to hire a serious Performance Marketing Leader who understands profitable scaling not just campaign execution.

We’re scaling aggressively and preparing to deploy ₹2 Cr+ per month across Meta & Google.

Target: 4X+ blended ROAS with strong contribution margins.

This is not a campaign manager role.

This is a revenue ownership role.

I’m looking for someone who:

• Has 6–9 years of hands-on performance experience

• Has managed ₹50 Lakh+ monthly budgets

• Understands CAC, MER, LTV & contribution margin

• Knows Meta scaling frameworks & Google PMax deeply

• Has scaled a D2C brand profitably

📍 Mumbai | Work From Office

🕒 11 AM – 8 PM | Monday–Saturday

If you’re confident operating at this level, DM me with:

* Brands scaled

* Budget handled

* Blended ROAS achieved

* Current CTC & notice period

We’re building something serious at Wildglow.

Looking for someone equally serious about growth.

Knowmax is the leading provider of customer experience knowledge management solutions globally that help solve customer problems. We help unicorns & Fortune 500 clients globally to help revolutionize the way CX knowledge is created, curated and consumed. We are a fast-paced tech startup that relentlessly innovates daily to make solving customer problems easier and accessible to our client’s employees and agents. We’re profitable, bootstrapped, and run a lean team across functions. Knowmax has been able to demonstrate value to dozens of Billion $ companies across geographies.

We’re industry agnostic and have significant global exposure. 

As an Enterprise Account Executive, you will be at the forefront of driving growth and safeguarding revenue for our customers. Your role is to quickly and consultatively engage with customers and prospects, to understand their business needs and demonstrate how our solution can align with their objectives. Leveraging your expertise, you'll recommend the optimal solution to improve their customers’ journeys and accelerate their growth.

The ideal candidate for this coveted position is an expert in large and complex technology deals, offering an enhanced sales experience due to their specialization; and is accountable for forecasting their sales quarterly. He or she is a self-starter who has a track record of exceeding assigned monthly and annual sales quota.

What You’ll Do:

• Qualify deals quickly and focus on educating the customers on why they need to buy from Knowmax and also being able to build a need in the first place.
• Gain access and establish relationships with key executives, C-level leaders and decision makers.
• Consult with potential decision makers and their teams to determine the optimal solutions to solve business challenges and accommodate specific business needs.
• Responsible for encouraging long-term strategic relationships within select high profile enterprise accounts.
• Develop a robust qualified pipeline and handle strategic and value-based account planning, forecasting, and closing opportunities.
• Be the trusted advisor and influencer in winning customer decisions to buy, architect and adopt Knowmax solutions.
• Prospect into your assigned accounts to discover and develop opportunities.
• Lead complex sales cycles, using the support and strengths of key internal partners (Pre-Sales, Product Management, Executives, and partners) to close opportunities and exceed your quota.
• You will keep your team updated on your progress by regularly and accurately updating our internal CRM system.
• Own a revenue quota basis your region, also being able to build your own pipeline through your own network.

• Requirements:
• True hunter with 2-5years experience in consultative, B2B sales with a proven track record of success in enterprise SaaS in domestic or global markets
• Able to excel in a fast-paced work environment without direct daily supervision.
• Excellent interpersonal, communications, presentation, and organizational skills.
• Strong aptitude and problem-solving skill.
• Documented success selling to multiple levels of decision makers in large accounts.
• Willing to travel throughout the assigned region
• Independent & self-motivated. Can hit the ground running with a strong drive to succeed.
• An existing network of customer contacts & partners within the enterprise contact center market is a plus.
• Bachelor’s degree from accredited college or university is preferred.

Position Overview:

As the Operations Manager, you will play a crucial role in ensuring that disabled individuals receive the best possible care and support from our team of associates. You will be responsible for managing the day-to-day operations, client relations, associate recruitment, training, and overall quality of services provided.

Key Responsibilities:

Onboarding

·       Create a team of associates who will visit the customers and provide services as mentioned in the introduction note. Will be responsible for onboarding this team.

Quality Assurance:

·       Establish and oversee quality assurance programs to monitor and evaluate the performance of associates.

·       Conduct regular assessments, feedback sessions, and performance reviews to maintain high standards of care.

Scheduling and Coordination:

·       Manage the scheduling and coordination of associates to ensure that clients receive timely and appropriate support.

·       Collaborate closely with the scheduling team to accommodate individual client needs and preferences.

Compliance and Regulations:

·       Stay informed about industry regulations and ensure that all operations adhere to legal and ethical standards.

·       Implement and enforce compliance protocols and guidelines.

Budget Management:

·       Efficiently manage the operations budget, allocating resources for recruitment, training, and ongoing support while maintaining cost-effectiveness.

Emergency Response:

·       Lead the development of emergency response protocols and ensure that associates are well-prepared to handle unforeseen situations while caring for disabled clients.

Continuous Improvement:

·       Seek feedback from clients, associates, and their families to identify areas for enhancement and innovation in the services provided.

·       Drive continuous improvement initiatives to enhance client outcomes.

Client Relations:

·       Build and maintain strong relationships with clients and their families.

·       Ensure that individual client needs and preferences are understood and met by our associates.

Associate Recruitment and Training:

·       Lead the recruitment process for associates, identifying candidates with the skills and empathy required to support disabled clients effectively.

·       Develop and implement comprehensive training programs to equip associates with the knowledge and sensitivity needed to deliver exceptional care.

Qualifications:

·       Bachelor's degree in Healthcare Administration, Business Management, or a related field (Master's degree preferred).

·       Proven experience of 4 -6 years in healthcare management, disability services, or a related field.

·       Strong leadership and team management skills.

·       Excellent communication and interpersonal abilities.

·       Knowledge of industry regulations and compliance standards.

·       Ability to analyze data and make informed decisions.

·       Compassion, empathy, and a genuine commitment to improving the lives of disabled individuals.

1.       Strong knowledge in Front end scripting like EJS, JavaScript, Jquery

2.       Proficiency with fundamental front-end languages such as HTML, CSS.

3.       Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.

4.       Proficiency with server-side languages such as Python / Ruby / Java / PHP/ .Net

5.       Good Understand with database technology such as MySQL, Oracle, and MongoDB.

Nest is a gamified investment platform for the next-generation and young millennials of the world, to invest, play and earn returns more than a regular savings bank account. The world of gaming is merging with finance to offer a more immersive user experience and help users learn how to manage their money. We’re creating a new breed of asset managers and fin-fluencers with Nest.

About the role

• We are looking for an expert Flutter developer who is proficient in Dart and Firebase.
• The person will be developing user interface components and implementing them by following well-known Flutter workflows (such as providers, bloc, controllers and so on).
• The person will also be focusing on APIs and ensuring that these are integrated with the application.
• Preference will be given to candidate with experience in animation and games

Basic Qualifications

• Strong development skills with verifiable past work in Flutter.
• Proficient experience working with various Firebase capabilities.
• Past experience working with API management and client integration.
• A strong understanding of State Management, managing async datastreams, and familiarity with design principles.
• Ability to transform complex requirements to clear, time-oriented specifications.
• 2+ years of relevant work experience.

Preferred Qualifications

• Previous Flutter apps that are published and available on the Play/App Store.
• Proficient understanding of cross-platform compatibility and UI consistency in various device types.
• Familiarity with Javascript/Typescript.
• Knowledge of Android and iOS programming.
• Proactive approach to build better in-house coding practices and systems.
• Be highly autonomous in solving complex tasks, issues and platform challenges.

What you’ll receive

• A compensation competitive to premier firms
• Incredible learning and exposure to every aspect of a funded financial startup as an early member, working directly with the founders.
• Recognition and experience of working on a platform with an exponential user growth curve.
• A fun and receptive work culture which promises to never get mundane!

Rejolut is one of the award winning fastest growing emerging tech company which is working on leading technology like Blockchian, ML & AI, Complex mobile & web apps, IoT etc.

The ideal candidate will be responsible for developing highly scalable and secure code.

Responsibilities:-
-Able to take the Extreme Ownership of modules/product/projects
-Able to learn & implement new technology/framework/library/networks at God Speed
-Able to come with optimal solution for the business problem
-Can handle calls with the client & customer to know their feedback
-Writing clean code & able to dig into other's code or open source code

Desired Candidate Profile:-

• Setting up and configuring Full node clients for various Blockchains.
• In Depth understanding of atleast two blockchain network like Ethereum, Hedera Hashgraph, Tezos, Hyperledger, BlockApps, Algorand, Corda etc
• Working closely with DevOps to make blockchain infrastructure robust and scalable.
• Designing and writing well-structured APIs in Node.js to connect to Blockchain infrastructure.
• Develop and manage various applications to integrate Blockchain infrastructure into the main product.
• Staying up to date with new developments and news in integrated chains, like forks, main net launches, migration.
• Documenting architecture and guidelines.
• Always being on the lookout to enhance technology, by finding and making new tools, utilities, and libraries.
• Managing and enhancing a cutting edge tech stack, comprising of Node.js, ES2016/17 (Javascript), AWS, MongoDB, SQL
• Cross-team contribution whenever required.
• Familiarity with basic cryptography
• Familiarity with P2P networks

Culture

- Fast-paced, intellectually stimulating, steep learning, and growth

- Close-knit, hardworking, supportive colleagues

- Challenging work

- Flat organization with no hierarchy

- If you like problem solving, and love latest technology, there are very few better places

How we are different 
 -We are young and dynamic team who are obsessed with solving business problem at scale -We are a technology agnostic company who focus more on finding the optimal solution to business problem rather than technology

 Why to join us
 -We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career
-We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
-There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in copanies like Samsung, Purplle, Loylty Rewardz
-Get mentored by the best in the industry
-Flexible working hours
-Perks best in the industry

Well-established, Canadian company is looking for a representative in five different locations, as our business is growing. 

The person will be responsible for reaching out the immigration agencies to offer commission-based services, such as Travel, Visitor to Canada Insurance, financial services and many more.  

Preferred qualifications:

Intermediate English

Experience in sales

Financial services knowledge

Critical thinking 

Self-starting ability

KEY BENEFITS:

• Highly flexible, Work around your own schedule.
• Work from your laptop, from home or from the office. It is up to you!

We offer variable income—strong pay for performance incentive package.