11+ Global Operations Jobs in India

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Role: AI/ ML Engineering

Experience: 3 to 5 yrs

Work location: Hyderabad

Interview mode: Virtual

Notice period: Immediate Joiner

Key Responsibilities:

·        Design and implement RAG pipelines and AI agentic systems using cutting-edge LLM frameworks.

·        Fine-tune open-source LLMs and develop narrow, domain-specific models.

·        Build and maintain ML pipelines using MLFlow and ensure reproducibility, auditability, and version control.

·        Collaborate with cross-functional teams to deploy ML systems into scalable, secure, and production-ready environments.

·        Containerize and serve models using Docker, Kubernetes, and FastAPI.

·        Automate CI/CD workflows using Azure DevOps, with integrated monitoring and alerts.

·        Integrate authentication and authorization flows using Azure AD and Microsoft Graph API.

·        Optimize deployed models for latency, cost-efficiency, and operational maintainability.

Required Skills & Experience:

·        Strong foundation in Computer Science, software architecture, and distributed systems.

·        Proficiency in Python, including both object-oriented and functional programming paradigms.

·        Hands-on experience with open-source LLMs, embedding models, and vector databases.

·        Practical implementation of RAG pipelines and LLM agentic systems.

·        Strong working knowledge of MLOps tooling (e.g., MLFlow), model versioning, and reproducible experiments.

·        Experience deploying ML systems using Docker, Kubernetes, and FastAPI or equivalent frameworks.

·        Proven experience working in Azure cloud ecosystem:

·        Azure DevOps for build/release automation.

·        Azure GraphAPI for accessing organizational data.

·        Secure identity flows using Azure AD.

About the Role

Cyber Toddler is offering a Cybersecurity Research Internship designed for students and aspiring cybersecurity professionals interested in digital threats, cyber awareness, and security research.

This internship provides structured exposure to cybersecurity concepts, industry trends, and practical research activities.

Key Responsibilities

• Research cybersecurity topics and digital threats
• Assist with cyber awareness initiatives
• Support cybersecurity content and learning resources
• Monitor emerging cyber trends and incidents
• Contribute to internal knowledge and research activities

Requirements

• Interest in cybersecurity and digital safety
• Basic understanding of cybersecurity concepts
• Research and analytical thinking skills
• Willingness to learn and grow
• Good communication skills

Job Responsibilities:

• Drive sales strategies to meet revenue goals

• Build & maintain key client relationships

• Lead, mentor & manage the sales team

• Conduct market research and identify opportunities

• Coordinate with Marketing & Product teams

• Prepare sales reports for senior management

• Attend industry events & generate business

• Maintain strong sales pipeline & improve processes

The Store Manager is responsible for overseeing daily operations of the apparel store, ensuring excellent customer service and sales performance. They manage staff, maintain inventory levels, and ensure visual merchandising aligns with brand standards. The role includes analyzing sales data and implementing strategies to meet targets. Strong leadership and communication skills are essential. Experience in fashion retail is preferred.

• Research new prospects and generate interest through e-mailers and cold calling
• Follow up with prospects for feedback on the sales process
• Team up with channel partners to build a pipeline of exciting deals
• Update CRM software on existing prospects and customers contacts
• Route qualified opportunities to the appropriate sales executives for further action
• Market research for identifying prospects.
• Generating account-level contact information
• Lead Generation & Qualification
• Inside Sales via remote selling (online/phone)
• Closely working with field sales team for closures
• Managing engagement with leads remotely (online/phone)
• Support marketing team during branding and lead generation events.
• Experience in Inside Sales function in SaaS-based companies or IT Enterprise B2B Sales
• Experience in SaaS/HR Tech Vertical will be preferred

• Must maintain and exhibit the highest standards of ethical conduct
• Proven ability to generate a pipeline for the sales team in B2B sales
• Have worked in Software / IT companies
• Excellent creative thinking skills with an emphasis on developing innovative solutions to complex problems that may not have one clear answer.
• High attention to detail and excellent organizational skills, adhering to deadlines while ensuring accuracy

Looking for 1-2+ years’ experience with front/back end web development experience with Magento e commerce experience.

We are looking for an experienced (2+ years’) Web Developer with Magento (PHP) e Commerce experience to join our expanding team to build our product.

The incumbent is required to work on the full development lifecycle, will use their experience of front and back end to build highly responsive websites. He/She will have all the tools needed along with a fantastic working environment, which is driven by a highly motivated and enthusiastic team of developers.

Responsibilities

• Develop on new and existing client projects built using the Magento platform
• Architect and write custom extensions according to best practices
• Build efficient, testable, and reusable code
• Perform a mix of front-end and back-end development on new and existing Magento sites
• Develop new integrations and custom extensions
• Deploy code across development, staging and production environments
• Troubleshoot and resolve bugs found in existing Magento installations
• Integrate Magento with other third-party systems
• Communicate and collaborate with developers on the team
• Develop solutions in given time frames
• Communicate with managers about any issues or concerns.
• Experience creating Modules/Webservices (REST/SOAP)/Themes