11+ IT operations Jobs in Chennai | IT operations Job openings in Chennai

Job Summary

We are looking for a proactive and customer-focused Incident Management Associate to oversee the end-to-end management of production incidents and ensure timely restoration of IT services. The ideal candidate will coordinate with cross-functional technical teams, drive incident resolution, facilitate stakeholder communication, and minimize business impact through effective incident management practices.

This role requires working in a 24x7 rotational support environment, including weekends and holidays, as per business requirements.

Key Responsibilities

• Manage the complete lifecycle of Major and High-Priority Incidents from identification through resolution and closure.
• Lead incident bridge calls and coordinate with application, infrastructure, cloud, network, database, and support teams to expedite resolution.
• Ensure timely incident response, escalation, communication, and resolution in accordance with defined SLAs.
• Monitor incident queues and prioritize issues based on business impact and urgency.
• Provide regular status updates to business stakeholders, customers, and senior leadership during critical incidents.
• Coordinate technical teams to identify workarounds and restore services as quickly as possible.
• Conduct post-incident reviews (PIRs), document root causes, corrective actions, and lessons learned.
• Track recurring incidents and collaborate with Problem Management teams to drive permanent resolutions.
• Maintain incident documentation, dashboards, and reports for operational reviews and management reporting.
• Ensure compliance with ITIL Incident Management processes and organizational governance.
• Support change implementation activities and assess potential impacts during planned maintenance windows.
• Identify opportunities for automation and continual service improvement to enhance operational efficiency.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 2–5 years of experience in Incident Management, IT Operations, Service Delivery, or Production Support.
• Strong understanding of IT Service Management (ITSM) processes and ITIL best practices.
• Experience managing Major Incidents in enterprise production environments.
• Excellent communication, coordination, and stakeholder management skills.
• Ability to work effectively under pressure in a fast-paced operational environment.
• Willingness to work 24x7 rotational shifts, including weekends and public holidays.

Required Technical Skills

• ITSM Tools: ServiceNow, BMC Remedy, Jira Service Management, or equivalent.
• Monitoring Tools: Splunk, Dynatrace, AppDynamics, Datadog, Grafana, SolarWinds, or similar.
• Ticketing and Incident Tracking Systems.
• Microsoft Office Suite (Excel, PowerPoint, Word).
• Basic understanding of cloud platforms (AWS, Azure, GCP) is desirable.
• Familiarity with Linux/Windows environments, networking, databases, and enterprise applications is an advantage.

Preferred Qualifications

• Experience supporting large-scale enterprise production environments.
• Exposure to cloud-based applications, microservices, APIs, and DevOps environments.
• Knowledge of Change Management, Problem Management, and Release Management processes.
• Experience working with global teams across multiple time zones.

Preferred Certifications

• ITIL Foundation Certification (Preferred)
• ITIL Intermediate (Good to have)
• Microsoft Azure Fundamentals / AWS Cloud Practitioner (Good to have) 

Job Title: iOS Developer

Experience: 1–4 Years

Location: Indore (On-site)

Employment Type: Full-time

Requirements:

• 1 to 4 years of experience in iOS app development
• Strong knowledge of Swift, SwiftUI, and UIKit
• Experience working with RESTful APIs and third-party libraries
• Familiarity with Apple’s design principles and interface guidelines

Key Responsibilities:

• Design, develop, and maintain iOS applications using Swift and SwiftUI
• Collaborate with cross-functional teams to define, design, and ship new features
• Ensure the performance, quality, and responsiveness of applications

Designation – Deputy Manager - TS

Job Description

1. Total of  8/9 years of development experience Data Engineering . B1/BII role
2. Minimum of 4/5 years in AWS Data Integrations and should be very good on Data modelling skills.
3. Should be very proficient in end to end AWS Data solution design, that not only includes strong data ingestion, integrations (both Data @ rest and Data in Motion) skills but also complete DevOps knowledge.
4. Should have experience in delivering at least 4 Data Warehouse or Data Lake Solutions on AWS.
5. Should be very strong experience on Glue, Lambda, Data Pipeline, Step functions, RDS, CloudFormation etc.
6. Strong Python skill .
7. Should be an expert in Cloud design principles, Performance tuning and cost modelling. AWS certifications will have an added advantage
8. Should be a team player with Excellent communication and should be able to manage his work independently with minimal or no supervision.
9. Life Science & Healthcare domain background will be a plus

Qualifications

BE/Btect/ME/MTech

Responsibilities:

• Design, develop, and maintain web applications using Java and React JS.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Ensure the performance, quality, and responsiveness of applications.

• Identify and correct bottlenecks and fix bugs.

• Maintain code integrity and organization.

• Develop new user-facing features using React JS.

• Build reusable components and front-end libraries for future use.

• Translate designs and wireframes into high-quality code.

• Optimize components for maximum performance across a vast array of web-capable devices and browsers.

• Participate in team meetings and discussions to understand user needs and functionalities.

• Perform code reviews and improve and maintain code quality.

• Work closely with product management and back-end developers to integrate user-facing elements with server-side logic.

• Keep up-to-date with the latest industry trends and technologies to ensure applications are current and competitive.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Proven experience as a Full Stack Developer or similar role.

• Strong proficiency in Java and React JS.

• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.

• Experience with React JS workflows such as Redux, Flux, and Webpack.

• Familiarity with RESTful APIs and web services.

• Knowledge of performance testing frameworks including Mocha and Jest.

• Excellent troubleshooting skills.

• Good project management skills.

• Strong communication and teamwork abilities.

Preferred Qualifications:

• Experience with cloud services such as AWS or Azure.

• Familiarity with CI/CD pipelines and DevOps practices.

• Knowledge of database management systems like MySQL, PostgreSQL, or MongoDB.

About Apexon:

Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. For over 17 years, Apexon has been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving our clients’ toughest technology problems, and a commitment to continuous improvement. We focus on three broad areas of digital services: User Experience (UI/UX, Commerce); Engineering (QE/Automation, Cloud, Product/Platform); and Data (Foundation, Analytics, and AI/ML), and have deep expertise in BFSI, healthcare, and life sciences.

Apexon is backed by Goldman Sachs Asset Management and Everstone Capital.

To know more about us please visit:  https://www.apexon.com/" target="_blank">https://www.apexon.com/

Responsibilities:

• C# Automation engineer with 4-6 years of experience to join our engineering team and help us develop and maintain various software/utilities products. 
• Good object-oriented programming concepts and practical knowledge. 
• Strong programming skills in C# are required. 
• Good knowledge of C# Automation is preferred. 
• Good to have experience with the Robot framework.
• Must have knowledge of API (REST APIs), and database (SQL) with the ability to write efficient queries.
• Good to have knowledge of Azure cloud. 
• Take end-to-end ownership of test automation development, execution and delivery. 

Good to have: 

• Experience in tools like SharePoint, Azure DevOps

.

Other skills:    

• Strong analytical & logical thinking skills. Ability to think and act rationally when faced with challenges. 

• Proficient with SQL Server/T-SQL programming in creation and optimization of complex Stored Procedures, UDF, CTE and Triggers
• Overall Experience should be between 4 to 7 years
• Experience working in a data warehouse environment and a strong understanding of dimensional data modeling concepts. Experience in SQL server, DW principles and SSIS.
• Should have strong experience in building data transformations with SSIS including importing data from files, and moving data from source to destination.
• Creating new SSIS packages or modifying existing SSIS packages using SQL server
• Debug and fine-tune SSIS processes to ensure accurate and efficient movement of data. Experience with ETL testing & data validation.
• 1+ years of experience with Azure services like Azure Data Factory, Data flow, Azure blob Storage, etc.
• 1+ years of experience with developing Azure Data Factory Objects - ADF pipeline, configuration, parameters, variables, Integration services runtime.
• Must be able to build Business Intelligence solutions in a collaborative, agile development environment.
• Reporting experience with Power BI or SSRS is a plus.
• Experience working on an Agile/Scrum team preferred.
• Proven strong problem-solving skills, troubleshooting, and root cause analysis.
• Excellent written and verbal communication skills.

Java Developer
Joining Location: Bangalore

Experience -  4 to 6 Yrs

Notice Period: Immediate (15-30 Days max)

Salary (Per Annum) :
min Sal:8
max Sal:12L
Description:

• Work experience as a Senior Java Developer or similar role
• Experience designing, building and testing Java EE applications
• In-depth knowledge of popular Java frameworks like Spring and Hibernate
• Minimum of 4+ experience with Spring
• Minimum 2 years’ experience with Hibernate
• Sound knowledge of core java and collections
• Hands on experience building ReST based web services
• Spring Boot experience a plus
• Experience with Object-Oriented Design (OOD) and design patterns
• Hands on experience working with databases
• Good delegation and time management skills
• Problem-solving abilities

Responsibilities:

• Identify and analyze user requirements
• Prioritize, assign and execute tasks throughout the software development life cycle
• Develop Java EE applications
• Write well-designed, efficient code
• Review, test and debug team members’ code
• Design database architecture
• Schedule product releases with internal teams
• Document development phases
• Ensure our applications are secure and up-to-date

Soft Skills

• Good written and oral communication skill
• Team player
• Mentoring and leadership capability