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Job Summary
We are looking for a proactive and customer-focused Incident Management Associate to oversee the end-to-end management of production incidents and ensure timely restoration of IT services. The ideal candidate will coordinate with cross-functional technical teams, drive incident resolution, facilitate stakeholder communication, and minimize business impact through effective incident management practices.
This role requires working in a 24x7 rotational support environment, including weekends and holidays, as per business requirements.
Key Responsibilities
- Manage the complete lifecycle of Major and High-Priority Incidents from identification through resolution and closure.
- Lead incident bridge calls and coordinate with application, infrastructure, cloud, network, database, and support teams to expedite resolution.
- Ensure timely incident response, escalation, communication, and resolution in accordance with defined SLAs.
- Monitor incident queues and prioritize issues based on business impact and urgency.
- Provide regular status updates to business stakeholders, customers, and senior leadership during critical incidents.
- Coordinate technical teams to identify workarounds and restore services as quickly as possible.
- Conduct post-incident reviews (PIRs), document root causes, corrective actions, and lessons learned.
- Track recurring incidents and collaborate with Problem Management teams to drive permanent resolutions.
- Maintain incident documentation, dashboards, and reports for operational reviews and management reporting.
- Ensure compliance with ITIL Incident Management processes and organizational governance.
- Support change implementation activities and assess potential impacts during planned maintenance windows.
- Identify opportunities for automation and continual service improvement to enhance operational efficiency.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- 2–5 years of experience in Incident Management, IT Operations, Service Delivery, or Production Support.
- Strong understanding of IT Service Management (ITSM) processes and ITIL best practices.
- Experience managing Major Incidents in enterprise production environments.
- Excellent communication, coordination, and stakeholder management skills.
- Ability to work effectively under pressure in a fast-paced operational environment.
- Willingness to work 24x7 rotational shifts, including weekends and public holidays.
Required Technical Skills
- ITSM Tools: ServiceNow, BMC Remedy, Jira Service Management, or equivalent.
- Monitoring Tools: Splunk, Dynatrace, AppDynamics, Datadog, Grafana, SolarWinds, or similar.
- Ticketing and Incident Tracking Systems.
- Microsoft Office Suite (Excel, PowerPoint, Word).
- Basic understanding of cloud platforms (AWS, Azure, GCP) is desirable.
- Familiarity with Linux/Windows environments, networking, databases, and enterprise applications is an advantage.
Preferred Qualifications
- Experience supporting large-scale enterprise production environments.
- Exposure to cloud-based applications, microservices, APIs, and DevOps environments.
- Knowledge of Change Management, Problem Management, and Release Management processes.
- Experience working with global teams across multiple time zones.
Preferred Certifications
- ITIL Foundation Certification (Preferred)
- ITIL Intermediate (Good to have)
- Microsoft Azure Fundamentals / AWS Cloud Practitioner (Good to have)
JOB DETAILS:
Job Role: RM Corporate Sales
Industry: Insurance
Function: Sales/Business Development
Working Day: 6
Work Mode: ONSITE
Salary: Best in Industry
Experience: 4-10 years
Location: Delhi, Mumbai, Chennai & Kolkata
Required Skills: Corporate Insurance Sales Expertise, Business Development & Lead Generation, Insurance Product Knowledge, Negotiation & Client Advisory, Relationship & Account Management
Criteria:
- Looking for Local candidates only.
- Need candidate from Insurance broking companies or from corporate banking who is handling Corporate salary accounts only.
- 4 to 10 years of experience in corporate insurance sales, insurance broking, or general insurance
- Proven track record in acquiring and managing corporate clients
- Hands-on experience in generating leads and closing corporate insurance deals
- Strong expertise in general insurance products (Fire, Property, Liability, Marine, Engineering, Group Health, etc.)
- Direct experience in advising corporate clients on risk management and insurance solutions
- Ability to prepare and present proposals to senior stakeholders (CFOs, Risk Managers, HR Heads)
- Experience in negotiating premiums, coverage terms, and policy conditions with insurers
- Proven capability to achieve assigned revenue, premium, and acquisition targets
- Strong experience in managing policy renewals and premium collections
- Demonstrated ability in cross-selling and upselling insurance products
- Experience in coordinating with insurers and internal teams for policy placement
- Sound knowledge of IRDAI regulations and insurance compliance requirements
- Excellent communication, presentation, and negotiation skills
- Ability to independently manage client relationships and meet business targets
Description
Qualifications & Experience:
• Bachelor’s degree in business, Finance, Marketing, or related field (MBA preferred)
• 4 – 10 years of experience in corporate insurance sales, insurance broking, or general insurance
We are looking for experienced professional responsible for acquiring, managing, and growing corporate clients by providing insurance broking solutions tailored to their risk management needs. The role involves identifying business opportunities, advising clients on appropriate insurance coverage, negotiating with insurers, and ensuring long-term client relationships.
Key Responsibilities:
Business Development & Sales
• Identify and develop new corporate clients across industries such as manufacturing, IT, logistics, healthcare, and infrastructure.
• Generate leads through networking, referrals, cold calling, and market research.
• Achieve assigned revenue, premium, and client acquisition targets.
• Prepare and deliver presentations and proposals to corporate decision-makers (CFOs, Risk Managers, HR Heads).
Client Relationship Management
• Act as a trusted advisor by understanding client business risks and insurance requirements.
• Maintain strong relationships with existing corporate clients to ensure renewals and cross-selling opportunities.
• Conduct regular client meetings and policy reviews.
Insurance Placement & Advisory
• Analyze client risk profiles and recommend appropriate insurance solutions such as:
o Fire Insurance
o Property & Engineering Insurance
o Liability Insurance
o Marine Insurance
o Group Health & Employee Benefits
• Coordinate with internal teams and insurers to place policies on competitive terms.
• Support negotiations on premiums, coverage terms, deductibles, and claims handling arrangements.
Renewals & Cross-Selling
• Manage policy renewals by ensuring timely documentation and premium collection.
• Identify opportunities for upselling and cross-selling additional insurance products.
Market & Insurer Coordination
• Build and maintain relationships with insurance companies and underwriters.
• Stay updated on market trends, new insurance products, and regulatory changes.
Compliance & Documentation
• Ensure compliance with IRDAI regulations and internal company policies.
• Maintain accurate sales records, client documentation, and MIS reports.
Key Skills & Competencies
• Strong corporate sales and negotiation skills
• Sound knowledge of general insurance products and broking practices
• Excellent communication and presentation abilities
• Client-focused and solution-oriented approach
• Ability to work independently and meet targets
• Relationship management and networking skills
Key Performance Indicators (KPIs)
• Premium and revenue targets achieved
• Number of new corporate clients acquired
• Renewal retention ratio
• Cross-sell and upsell contribution
• Client satisfaction and relationship strength
IT Project Manager – Team Lead
About the position:-
Responsibilities as a Project Manager:
- Stakeholder management, Budget management.
- · Merck specific Processes for project execution.
- Like Risk, info class, IT security etc.
- · Client communication and updates.
- · Daily monitoring and follow-up with development, testing, implementation teams for status update.
- · Project planning, estimation and scheduling the task/assignment for team. · Single point of contact for any other teams.
- · Close monitoring of allocation and utilization.
- · Status reporting to LT and stakeholders. ·
- Responsible for testing and releases. Coding standard and Documentation for project.
- · Responsible for Change and Risk management for the project.
Role Description
This is a full-time on-site role for a Business Operations Associate at DBaaS Software Private Limited in Chennai. The Business Operations Coordinator will be responsible for day-to-day operations, providing analytical support, assisting with administrative tasks, and delivering excellent customer service.
Qualifications
Strong business operations and analytical skills
Experience in providing administrative assistance
Excellent communication skills
Customer service-oriented mindset
Ability to work collaboratively in a team environment
Attention to detail and problem-solving abilities
Proficiency in Microsoft Office Suite
Experience in the software development or digital marketing industry is a plus
Bachelor's degree in Business Administration or related field
Develop a strategy to identify and evaluate tender opportunities aligned with the company's objectives and capabilities
Coordinate with various departments to gather the necessary information and documentation for the submission of tenders
Develop and submit compelling tender responses, ensuring that deadlines and project requirements are met
Communicate with clients and respond to queries during the tendering process
Analyze the tender results and provide feedback to the management for continuous improvement
Maintain close contact with project managers to ensure smooth project initiation, execution, and closure
Contribute to the definition of the scope, objectives, and deliverables of the project
Monitor the progress of the project and provide management and stakeholders with updates
Identification and mitigation of project risks and issues, and escalation thereof as necessary
Review and negotiate contract terms and conditions to ensure alignment with company goals and policies
Monitor contract performance and ensure contractual compliance
Responsible for amending, extending, and renewing contracts
Maintain accurate and up-to-date records of all contracts and related documents.
Process Improvement:
Analyze existing business processes related to tenders and projects, identifying areas for improvement
Enhance process efficiency, productivity, and quality through the development and implementation of process enhancements
Establish and maintain standard operating procedures (SOPs) for the management of tenders and projects
Job Description
What does a successful Senior DevOps Engineer do at Fiserv?
This role’s focus will be on contributing and enhancing our DevOps environment within Issuer Solution group, where our cross functional Scrum teams are delivering solutions built on cutting-edge mobile technology and products. You will be expected to support across the wider business unit, leading DevOps practices and initiatives.
What will you do:
• Build, manage, and deploy CI/CD pipelines.
• DevOps Engineer - Helm Chart, Rundesk, Openshift
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline.
• Implementing various development, testing, automation tools, and IT infrastructure
• Optimize and automate release/development cycles and processes.
• Be part of and help promote our DevOps culture.
• Identify and implement continuous improvements to the development practice
What you must have:
• 3+ years of experience in devops with hands-on experience in the following:
- Writing automation scripts for deployments and housekeeping using shell scripts (bash) and ansible playbooks
- Building docker images and running/managing docker instances
- Building Jenkins pipelines using groovy scripts
- Working knowledge on kubernetes including application deployments, managing application configurations and persistence volumes
• Has good understanding on infrastructure as code
• Ability to write and update documentation
• Demonstrate a logical, process orientated approach to problems and troubleshooting
• Ability to collaborate with multi development teams
What you are preferred to have:
• 8+ years of development experience
• Jenkins administration experience
• Hands-on experience in building and deploying helm charts
Process Skills:
• Should have worked in Agile Project
Behavioral Skills :
• Good Communication skills
Skills
PRIMARY COMPETENCY : Cloud Infra PRIMARY SKILL : DevOps PRIMARY SKILL PERCENTAGE : 100
Job Title: Sales Associate – VADAI (Value-Aided Delta with Artificial Intelligence)
Location: South India – Preferably Chennai, Bangalore, or anywhere in Tamil Nadu
Type: Full-Time
Compensation: Fixed Monthly Pay + 10% Commission from Second-Month Revenue of Each School Closed
About VADAI
VADAI is an AI-powered education engine designed to transform school learning across India. By measuring a student’s understanding and adapting to their individual pace, VADAI enhances academic growth, ethical learning, and career readiness — far beyond what traditional ERPs or LMS platforms can provide.
Our mission is to make this advanced, AI-driven learning accessible to all — from urban metros to rural and government schools — through smartphones, tablets, and desktops. We're here to build a stronger educational foundation for the future of India.
Key Responsibilities
Identify and visit schools within your territory; pitch to principals or decision-makers in person.
Professionally present printed brochures, demo kits, agreements, and your company credentials during visits.
Clearly explain the benefits of VADAI in a calm, simple tone and secure demo appointments or agreements.
Follow up diligently and help schools feel confident about onboarding.
Maintain and regularly update visit details, status, and contact information in a shared Google Sheet.
Coordinate with internal teams to ensure smooth onboarding and implementation for every school.
Be available on-site during Demo Days, addressing questions from students and teachers.
Incentives & Career Growth
Fixed Monthly Salary to support basic travel and field expenses.
10% Commission on the second-month revenue from each school deal you close.
Top performers will receive a Certificate of Excellence based on number of schools closed, timeline, and rank.
Opportunity to be promoted to Head of Sales or Regional Sales Lead as the company expands into new territories, including universities and pan-India K-12 schools.
What We’re Looking For
Strong verbal communication and interpersonal skills.
Ability and willingness to travel extensively within South India.
Basic comfort with digital tools like Google Sheets, Email, and mobile apps.
A sincere, mission-driven attitude — we want people who believe in improving education in India through innovation and action.
Join Us
Be part of the change. Join VADAI to transform schools, empower students, and build the future of AI in education — one school at a time.
We are looking "SAP CPI/PI/PO" for Reputed Client @ Chennai Permanent Role.
Experience: 3-8 Yrs
• Should have worked on at least 2 integration projects with SAP Cloud Integration CPI
• Prefer work experience on developing CPI flows to integrate with Cloud for customer, Hybris /commerce cloud, SuccessFactors, S4HANA & MDG.
• Experience on Groovy scripts, Java, XSLT .
• Should have worked on implementations with complex mappings and different adaptors like OData, SOAP, SF, IDoc, SFTP, Process Direct, JMS etc
• Expert in operate and monitor integration scenarios and worked with Cloud monitoring tools.
• Experience on integrating Cloud systems with on premise S4HANA and Database systems.
• Worked with API Management and API Gateways for secure connectivity.
• Extensive knowledge and experience on packaged content / OOB and customizes the standard artifacts.
• Able to configure SAP PI/PO adapters like SOAP, IDOC_AAE, Proxy, RFC, REST, JDBC, SFTP, AS2, EDI Separator.
• SAP PI/PO integration experience on XI CONTENT objects and Enterprise services provided by SAP.
• Good in JAVA, UDF, custom adapter module developments.
• Extensive knowledge on SAP PI/PO NWA, Issue analysis, Error handling & Performance tuning.
• Knowledge on BTP is an added advantage.
• Team player, good communication skills.
Hi,
Requirements:
>5+ years of IT experience in the development of scalable consumer-facing digital solutions (consumer websites, web applications, mobile sites etc) in HTML, CSS3 and JavaScript framework is required
>Strong understanding of semantic HTML/HTML5, CSS/CSS3.
>Experience in frameworks like Bootstrap, Foundation and CSS preprocessors like SASS and LESS.
>Strong knowledge of JS-based build tools like Grunt, Gulp, and Webpack
>Experience in javaScript with a good grasp of advanced JavaScript-based Vue JS, React JS and Angular JS
>Experience with implementing SVG animations and expertise in GreenSock(GSAP) will be an add on qualification.
>Proficient understanding of code versioning tools, such as Git
>Knowledge of HTML5 responsive email development is desirable.
>A Bachelors of Computer Science or a related field is required
Soft Skills:
> Quality driven and extremely detail-oriented
> Strong work ethic
> Communicates clearly, effectively, and quickly - both verbally and written
>Ability and willingness to continuously learn, explore and master emerging technologies.
UI/UX Designer role:
DISPRZ is looking for a UI/UX Designer who is passionate about resolving user pain points and delivering amazing customer experiences through customer empathy and great design.
Roles & Responsibilities
- Gather and evaluate user requirements in collaboration with product managers and engineers
- Producing high quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
- Build page navigation buttons and search fields
- Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
- Prepare and present rough drafts to internal teams and key stakeholders
- Identify and troubleshoot UX problems (e.g. responsiveness)
- Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyse and predict user behaviour.
- Conduct layout adjustments based on user feedback
- Adhere to style standards on fonts, colours and images
- Employ techniques for discovering, recording, and communicating the customer's experience (mental modelling, journey mapping, etc.).
Job Specifications
- A Bachelor's degree and a minimum of 2 years of UI/UX design experience for digital products or services.
- Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems and Adobe Creative Suite.
- Portfolio of design projects
- Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
- Team spirit; strong communication skills to collaborate with various stakeholders
- Good time-management skills







