11+ IT operations Jobs in Chennai | IT operations Job openings in Chennai

Job Summary

We are looking for a proactive and customer-focused Incident Management Associate to oversee the end-to-end management of production incidents and ensure timely restoration of IT services. The ideal candidate will coordinate with cross-functional technical teams, drive incident resolution, facilitate stakeholder communication, and minimize business impact through effective incident management practices.

This role requires working in a 24x7 rotational support environment, including weekends and holidays, as per business requirements.

Key Responsibilities

• Manage the complete lifecycle of Major and High-Priority Incidents from identification through resolution and closure.
• Lead incident bridge calls and coordinate with application, infrastructure, cloud, network, database, and support teams to expedite resolution.
• Ensure timely incident response, escalation, communication, and resolution in accordance with defined SLAs.
• Monitor incident queues and prioritize issues based on business impact and urgency.
• Provide regular status updates to business stakeholders, customers, and senior leadership during critical incidents.
• Coordinate technical teams to identify workarounds and restore services as quickly as possible.
• Conduct post-incident reviews (PIRs), document root causes, corrective actions, and lessons learned.
• Track recurring incidents and collaborate with Problem Management teams to drive permanent resolutions.
• Maintain incident documentation, dashboards, and reports for operational reviews and management reporting.
• Ensure compliance with ITIL Incident Management processes and organizational governance.
• Support change implementation activities and assess potential impacts during planned maintenance windows.
• Identify opportunities for automation and continual service improvement to enhance operational efficiency.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 2–5 years of experience in Incident Management, IT Operations, Service Delivery, or Production Support.
• Strong understanding of IT Service Management (ITSM) processes and ITIL best practices.
• Experience managing Major Incidents in enterprise production environments.
• Excellent communication, coordination, and stakeholder management skills.
• Ability to work effectively under pressure in a fast-paced operational environment.
• Willingness to work 24x7 rotational shifts, including weekends and public holidays.

Required Technical Skills

• ITSM Tools: ServiceNow, BMC Remedy, Jira Service Management, or equivalent.
• Monitoring Tools: Splunk, Dynatrace, AppDynamics, Datadog, Grafana, SolarWinds, or similar.
• Ticketing and Incident Tracking Systems.
• Microsoft Office Suite (Excel, PowerPoint, Word).
• Basic understanding of cloud platforms (AWS, Azure, GCP) is desirable.
• Familiarity with Linux/Windows environments, networking, databases, and enterprise applications is an advantage.

Preferred Qualifications

• Experience supporting large-scale enterprise production environments.
• Exposure to cloud-based applications, microservices, APIs, and DevOps environments.
• Knowledge of Change Management, Problem Management, and Release Management processes.
• Experience working with global teams across multiple time zones.

Preferred Certifications

• ITIL Foundation Certification (Preferred)
• ITIL Intermediate (Good to have)
• Microsoft Azure Fundamentals / AWS Cloud Practitioner (Good to have) 

What You’ll Do

• Build and scale backend services using Java & Spring Boot

• Work on API integrations (REST, SOAP), caching & rate limiting

• Contribute across the full SDLC – design, development, testing & deployment

• Solve problems around performance, scalability & reliability

What We’re Looking For

• Strong knowledge of Data Structures & Algorithms

• Experience with Java, Spring Boot, REST/SOAP

• Hands-on with system & solution design

• Database experience: MongoDB / PostgreSQL / MySQL / Oracle

• Good debugging skills & unit testing

• Familiarity with Git and AI coding assistants (Copilot, Claude, etc.)

Key Responsibilities:

• Develop and maintain scalable Python applications for AI/ML projects.
• Design, train, and evaluate machine learning models for classification, regression, NLP, computer vision, or recommendation systems.
• Collaborate with data scientists, ML engineers, and software developers to integrate models into production systems.
• Optimize model performance and ensure low-latency inference in real-time environments.
• Work with large datasets to perform data cleaning, feature engineering, and data transformation.
• Stay current with new developments in machine learning frameworks and Python libraries.
• Write clean, testable, and efficient code following best practices.
• Develop RESTful APIs and deploy ML models via cloud or container-based solutions (e.g., AWS, Docker, Kubernetes).

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Thirega@ vysystems dot com - WhatsApp - 91Five0033Five2Three

Job description

• Important Note: Need Strong Communication Skills. Only 2023, 2024 pass outs those who are looking for Internship cum permanent job can apply.
• Must be interested in proceeding a career in Sales.

About Company:

All Time Design is seeking enthusiastic and motivated individuals to join our team as Business Development Executives. We are a dynamic company focused on providing innovative solutions to our clients. As a fresher, you will have the opportunity to learn and grow in a supportive environment while contributing to our business development efforts.

Responsibilities:

• Learn to qualify leads from marketing campaigns as potential sales opportunities
• Assist in contacting potential prospects through various channels, such as cold calls and emails
• Learn to present our company and its offerings to potential prospects
• Gain understanding of prospect's needs and learn to suggest appropriate products/services
• Assist in building and nurturing long-term relationships with prospects
• Shadow experienced team members to learn how to proactively seek new business opportunities in the market
• Support in setting up meetings or calls between prospective customers and Sales Manager
• Provide assistance in reporting sales results to the Sales Manager

Requirements:

• No prior work experience required; fresh graduates are welcome to apply
• Eagerness to learn and develop sales skills
• Strong communication skills, both verbal and written
• Willingness to engage in cold calling, emailing, and other sales prospecting techniques
• Basic understanding of sales concepts and metrics is a plus
• Familiarity with CRM software is a plus
• Ability to adapt and thrive in a fast-paced environment

Join us and kickstart your career in sales with All Time Design!

Job Type: Internship

Contract length: 6 months

Pay: ₹10,000.00 per month

Benefits:

• Flexible schedule

Schedule:

• Day shift

Language:

• English (Required)

Work Location: In person

About the Role:

We are seeking a talented and motivated L2 Software Development Engineer to join our dynamic team. As an L2 engineer, you will be responsible for designing, developing, and maintaining high-quality software solutions while working closely with cross-functional teams. Your role will include troubleshooting complex issues, implementing best practices, and contributing to the architecture and scalability of our systems.

Key Responsibilities:

• Design, develop, test, and maintain software solutions in accordance with business and technical requirements.
• Write clean, efficient, and well-documented code, following industry standards and best practices.
• Collaborate with cross-functional teams including product managers, designers, and other engineers to deliver new features and improvements.
• Troubleshoot and resolve complex software issues across multiple systems and layers of the stack.
• Optimize application performance, scalability, and security.
• Conduct code reviews, mentor junior engineers, and contribute to continuous improvements in development processes.
• Participate in the full software development lifecycle (SDLC), from requirement gathering to deployment and monitoring.
• Stay updated with emerging trends and technologies in software development and actively contribute to process improvements.
• Document technical specifications, architecture, and development processes.

Skills and Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 1-2 years of experience in software development, with expertise in one or more programming languages (e.g., Python, Java, C++, JavaScript, etc.).
• Strong knowledge of object-oriented design, algorithms, and data structures.
• Experience with version control systems (e.g., Git) and familiarity with CI/CD pipelines.
• Solid understanding of databases (SQL and/or NoSQL) and API design (RESTful/GraphQL).
• Familiarity with cloud platforms (AWS, Azure, or GCP) and containerization technologies (Docker, Kubernetes) is a plus.
• Strong problem-solving skills with the ability to troubleshoot and resolve complex software issues.
• Excellent communication skills, both verbal and written, with the ability to collaborate effectively in a team environment.
• Experience working in an Agile development environment.

Preferred:

• Experience with front-end technologies (React, Angular, or Vue.js) or mobile development is a plus.
• Knowledge of DevOps practices and tools for automation and infrastructure management.
• Familiarity with testing frameworks and best practices in software testing (unit, integration, end-to-end testing).
• Experience working with microservices architecture and distributed systems.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• Work-life balance and flexible work arrangements.
• Exposure to cutting-edge technologies and challenging projects.
• A collaborative and inclusive work environment.

Role Overview:

We are seeking a highly skilled and motivated Data Scientist to join our growing team. The ideal candidate will be responsible for developing and deploying machine learning models from scratch to production level, focusing on building robust data-driven products. You will work closely with software engineers, product managers, and other stakeholders to ensure our AI-driven solutions meet the needs of our users and align with the company's strategic goals.

Key Responsibilities:

• Develop, implement, and optimize machine learning models and algorithms to support product development.
• Work on the end-to-end lifecycle of data science projects, including data collection, preprocessing, model training, evaluation, and deployment.
• Collaborate with cross-functional teams to define data requirements and product taxonomy.
• Design and build scalable data pipelines and systems to support real-time data processing and analysis.
• Ensure the accuracy and quality of data used for modeling and analytics.
• Monitor and evaluate the performance of deployed models, making necessary adjustments to maintain optimal results.
• Implement best practices for data governance, privacy, and security.
• Document processes, methodologies, and technical solutions to maintain transparency and reproducibility.

Qualifications:

• Bachelor's or Master's degree in Data Science, Computer Science, Engineering, or a related field.
• 5+ years of experience in data science, machine learning, or a related field, with a track record of developing and deploying products from scratch to production.
• Strong programming skills in Python and experience with data analysis and machine learning libraries (e.g., Pandas, NumPy, TensorFlow, PyTorch).
• Experience with cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker).
• Proficiency in building and optimizing data pipelines, ETL processes, and data storage solutions.
• Hands-on experience with data visualization tools and techniques.
• Strong understanding of statistics, data analysis, and machine learning concepts.
• Excellent problem-solving skills and attention to detail.
• Ability to work collaboratively in a fast-paced, dynamic environment.

Preferred Qualifications:

• Knowledge of microservices architecture and RESTful APIs.
• Familiarity with Agile development methodologies.
• Experience in building taxonomy for data products.
• Strong communication skills and the ability to explain complex technical concepts to non-technical stakeholders.

1. At least 3+ years of experience in Oracle ERP/Fusion SaaS/PaaS project implementations as a technical developer

2. Completed at least 1 ERP or Oracle Cloud (Fusion) project implementations

3. Extensive Knowledge on underlying database structure for ERP/Oracle Cloud (Fusion)

4. Extensively worked on BI Publisher reports, FBDI/OTBI and Oracle Integration Cloud (OIC)

5. Have strong technical knowledge on Oracle Database SQL and PLSQL

6. VBCS development experience is an added advantage 

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! https://www.happyfox.com/

We’re looking for a Senior Backend Engineer to join our engineering team to help build and maintain our growing list of products. You should have prior experience being responsible for building sufficiently complex features by yourself.

Responsibilities: 

• Implement product features by writing clean, robust, reusable code with tests
• Conduct peer reviews to keep the codebase a great environment to work on
• Collaborate with Product Managers, Designers and Engineers to deliver high-quality features
• Bring new ideas and best practices to improve the team and the codebase

Requirements:

• 5+ years of professional work experience
• Proficiency in backend programming languages like Python
• Experience working with web application frameworks like Django
• Experience in building web services using relational databases like PostgreSQL or NoSQL databases like MongoDB
• Proficiency in writing highly performant and scalable code
• Experience in building REST APIs and a good understanding of best practices around building APIs
• Good communication skills with an ability to articulate your views
• Excellent analytical and problem-solving skills

High Level JD:

* Experience in MVC, C#, http://asp.net/" target="_blank">ASP.NET, .NET Framework,Jquery, Javascript and HTML design.
* Experience with Elastic(Logstash, Elastic Search, Kibana ) 
* Strong understanding of Elasticsearch index configuration options.
* The elasticsearch work requires refactoring involving search engine understanding
* Database - Oracle, SQL Server
* Familiarity with architecture styles/APIs (REST)
* Understanding of Agile methodologies
* Excellent troubleshooting and communication skills

* Delivering a high-quality application
* Write clean, scalable code using .NET programming languages
* Revise, update, refactor and debug code
* Improve and support existing software