11+ Global Operations Jobs in Delhi, NCR and Gurgaon | Global Operations Job openings in Delhi, NCR and Gurgaon

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Job Title : Backend Developer (.NET Core)

Experience : 2 to 5 Years

Work Environment :

• Hybrid model : Minimum 3 days/week from office
• Office Location : Hauz Khas, Delhi
• Flexible working hours based on project needs

Job Summary :

We are looking for a skilled and motivated Backend Developer with 2–5 years of experience, proficient in .NET Core and experienced with cloud platforms (AWS preferred or Azure).

You will be responsible for building scalable backend services and RESTful APIs, integrating with cloud components, and ensuring robust data handling.

Key Responsibilities :

• Design, develop, and maintain robust backend systems using .NET Core 6 or above.
• Develop and manage Web APIs for frontend and third-party integrations.
• Work with cloud infrastructure (preferably AWS: Lambda, EventBridge, SQS, CloudWatch, S3; or Azure: AppService, Functions, AzureSQL, EventHub, Blob Storage).
• Work with databases such as SQL Server, PostgreSQL, and tools like PGAdmin.
• Utilize Entity Framework Core, Dapper, or equivalent ORM tools.
• Collaborate using Git or TFS for version control.
• Develop, debug, and maintain code in Visual Studio.
• Write optimized and scalable SQL queries and stored procedures.
• Participate in code reviews and maintain high code quality.

Required Skills :

• Proficient in .NET Core 6+.
• Experience with RESTful API development.
• Strong command of SQL and relational databases.
• Familiarity with cloud platforms (AWS preferred, Azure acceptable).
• Good understanding of Git/TFS.
• Hands-on experience with tools like Visual Studio, SQL Server, PGAdmin.
• ORM experience with Entity Framework Core, Dapper, or similar.

Nice to Have :

• Exposure to asynchronous processing or event-driven architecture.
• Experience working with Cursor-based data fetching or streaming.

Key ResponsibilitiesRecruitment & Talent Acquisition

• Manage the end-to-end recruitment process.
• Source candidates through job portals, social media, referrals, and professional networks.
• Screen resumes and conduct initial interviews.
• Coordinate technical and HR interview schedules.
• Maintain candidate databases and recruitment reports.
• Negotiate offers and coordinate the joining process.

Employee Onboarding & Offboarding

• Conduct employee onboarding and orientation programs.
• Complete joining formalities and documentation.
• Coordinate employee exits, clearance, and exit interviews.
• Ensure proper documentation for new hires and departing employees.

HR Operations

• Maintain employee records and HR documentation.
• Update HRMS and employee databases.
• Assist in payroll inputs, attendance, and leave management.
• Prepare HR reports and MIS as required.

Employee Engagement

• Organize employee engagement activities and team-building events.
• Support performance management and employee feedback initiatives.
• Promote a positive and inclusive workplace culture.
• Address employee queries related to HR policies and procedures.

Compliance & Policies

• Ensure compliance with labor laws and company policies.
• Maintain confidentiality of employee information.
• Assist in developing and implementing HR policies and SOPs.

Responsibilities & Duties:

Making Call to Customers, Maintaining the Database, Online Sales

Maintain a relations with the existing clients and ask to upgrade their packages or renewals

Prepare and follow up on sales quotations made to clients.

Will be responsible for client retention, per client revenue optimization & renewals.

Handle `client queries/escalations.

Should have effective sales & negotiation ability.

Interacting with vendors for product upload in their respective Domain.

Manage and create product listing and another day to day activities on portal

Improve Customer perception and product-wise market share, a good understanding of technical and market feasibility of the product.

Required Experience, Skills and Qualifications

Experience: Minimum 6 Months in Online and Concept Sales

Skills: Proficient Written & Verbal Communication Skills in English

Qualifications: Any Graduate

Must have laptop

Role & responsibilities

Market research and analysis

Lead generation

Sales support

Client relationship management

Administrative support

Marketing and outreach

PLEASE APPLY ONLY IF YOU HAVE BEEN A PART OF AN EARLY STAGE STARTUP & WORKED WITH THE FOUNDER/S.

Role: TA Specialist

Location: Sultanpur, Delhi

Your Role

Talent Acquisition & Ops

• Designing and updating job descriptions.

• Sourcing potential candidates from various online channels.

• Advertise job openings on company's LinkedIn profile, Social Media, Job portals and internally - Screen incoming resumes and application forms and interview candidates.

• Coordinate with the hiring Managers for the qualified/ shortlisted candidates.

• Send job offers and answer queries about compensation and benefits.

• Collaborate with Managers to identify future hiring needs.

• Act as a consultant to new hires and help them onboard.

Must Haves

• 1-3 years of proven experience in the required field.

• Understanding of hiring, general human resources policies, procedures and compliances - Good written and spoken communication skills.

• Aptitude for problem-solving.

• Good knowledge of MS office.

• Attention to detail.

Why is this exciting to you?

-You are interested in being a part of a young and fast paced environment; to implement market best practice.

-You realize that you are joining the team at an early stage, and can play a pivotal growth role as the company grows; you are excited to be early at the table.

Role: SCM Ops Lead 

Location: Sultanpur, Delhi

About the company:

They are are building a data and technology-driven, driver-centric platform to electrify last mile mobility in the country.

Our Fi-Ne-Tech platform is easing electric mobility adoption by solving three major problems for drivers: access to credit, low earnings, and poor asset life.

It is one stop solution of easy financing, predictable asset management and wider distribution network of energy and service will be powering a community of million drivers towards financial security.

Scope of Work

1. The incumbent will be responsible for stitching the process for fulfilling the demand

2. Have full hold on warehousing, products being handled, inventory management

3. Supply/demand planning, preparing and forecasting for future demands, maintaining MoQ

4. Logistics management for inbound and outbound transportation of materials

Reporting: Head of Customer Success

Growth Path:

With the zeal to learn and grow, the person can delve into any of the following roles and more:

1. Supply Chain Manager

2. Logistics/Inventory Manager

3. Procurement and Process Manager

So, if you are

● Great with coordination and documentation

● Understand the concept of ‘ZERO’ inventory

● Smart enough to forecast and manage the supplies as per demand

● And negotiation is your key skill

Role

The role of the Ui/Ux Designer is to envision how people experience our products and bring that vision to life in a way that feels inspired, refined, and even magical. You’ll take on complex tasks and transform them into intuitive, accessible, and easy-to-use designs for the first-time user to the sophisticated expert. Achieving this goal requires collaboration with teams of Designers, Researchers, Engineers and Product Managers throughout the design process—from creating user flows and wireframes to building user interface mockups and prototypes. At each stage, you will anticipate what our users need, advocate for them and ensure that the final product surprises and delights them.

Responsibilities

• Translate requirements into engaging interactive experiences that create a meaningful product design.
• You will partner with the product in the creation of personas, user journey maps, information architecture models, wireframes, prototypes, visual design, and conducting user research.
• Bring UX/UI experience to raise the bar and elevate the product design. • Collaborate closely with Product Managers, Engineers, Marketing, and Design teams. • Design new patterns and standards.
• Leverage customer empathy, research, and design principles to support design decisions.
• Establish a strong design culture by championing user-centric design and design thinking.

What We're Looking For

• Proven track record of creating exceptional experiences and designs that raise the bar.
• Experience designing and thinking in design systems translating complexity to simplicity.
• Deep understanding of responsive and adaptive design.
• Ability to successfully manage all aspects of a project from start to finish, as well as multitask and prioritize projects, communicate progress, and deliver on time.
• Attention to detail and a commitment to excellence.
• Your up-to-date portfolio speaks for itself. Must have a portfolio featuring examples of work, your design process, and outcomes/results.
• Degree in Design, Human-Computer Interaction (HCI), or related field of study.
• 3+ years of relevant work experience in UX/UI, mobile design, interaction design, and visual design.
• Demonstrated experience with end-to-end (hybrid UX and UI) product design.
• Strong knowledge & relevant experience of design tools like Figma, Principle, Framer, • Sketch, InVision, Adobe Creative Suite, HTML, CSS.
• Strong written and verbal communication skills.
• Excellent self-management skills.
• Previous experience at a startup or in-house creative team, a plus

Experience: 2-5 Years

Location: Sector 62, Noida

Job Description

• Research, design, develop, and test blockchain technologies
• Brainstorm and help evaluate applications for new tools and technologies as they continually evolve
• Maintain and extend current client- and server-side applications responsible for integration and business logic
• Be involved in the global blockchain community—work on implementing and integrating the latest improvement proposals
• Document new solutions as well as maintaining that of existing ones

Required Skills

• Strong software development background
• Experience working with large codebases
• Experience working with open-source projects
• Proficiency in one of the following languages: C++, Java, JavaScript
• Strong knowledge of common algorithms and data structures
• Familiarity with basic cryptography
• Familiarity with P2P networks
• Strong knowledge of bitcoin-like blockchains
• Strong knowledge of concurrency and writing efficient and safe multithreaded code
• Strong knowledge of STL, C++11
• Proficiency in the Qt Widgets module

Perks & Benefits:

• Flexibility
• Saturdays off
• Attractive Incentives & Compensation

About WeSkill: WeSkill is an early-stage funded EdTech startup. Founded by alums from IIMA, IITB and IITD. We are on a mission to reimagine holistic education for kids in India.

As a Full Stack App Developer, you will:

• Be a core team member and ride alongside the founders in a high-growth journey

• Play the role of a tech-lead on various projects, and establish yourself as an SME in certain areas

• Design, build and maintain high performance, reusable, and reliable code

• Write Unit & UI tests, set up dashboards and alerting, uncover and fix bugs, crashes, and other issues, in order to ensure a robust app

• Analyze and optimize UI and infrastructure application code for quality, efficiency, and performance

• Mentor, coach and develop engineers and lead by example

• Collaborate with Product Designers to deliver compelling consumer-facing products on the Android Platform

We are looking for:

• Minimum experience of 3 years in developing android applications with proficiency in Kotlin/ Flutter
• Strong preference for candidates who've worked for a consumer-facing product company or social media or EdTech company
• Experience in defining system architectures and exploring technical feasibility tradeoffs.
• Have experience with common Android libraries like Retrofit, OkHttp, Picasso, RxJava, Gson, Arch-components, etc.
• Debugging skills, including identifying memory leaks, performance bottlenecks, and using tools like adb, proguard, etc
• Experience with multithreading programming and mobile memory management is a plus

Pay range: Competitive salary with generous ESOP pool

Position: Senior Android Developer