
Required qualifications and experience:
- Graduate in any specialization
- Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
- Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
- Good presentation and MS Excel skills
- Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team
Roles and responsibilities:
- Perform quantitative assessment and continuous process improvement to drive business and efficiency.
- Manage the roster and deliver on the service levels as per the agreement.
- Raise alerts on downtimes or fluctuations.
- Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
- Analyse various process gaps and raise request for new SOPs to close loop.
- Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
- Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
- Internal and external stakeholder management.
- Coordinate Application ID management and maintain records.
- Improve operational deliverables of the aligned LOBs of the outsourced partner.
- Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
- Work on better tagging of customer voice and better ways of process flows.
- Device proactive programs to reduce calls.
- Devise cross-functional and up-skilling training plans for current teams.
- Manage Transactional Training and Development of the trainers.

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Job Description
Position - SRE developer / DevOps Engineer
Location - Mumbai
Experience- 3- 10 years
About HaystackAnalytics:
HaystackAnalytics is a company working in deep technology of genomics, computing and data science for creating the first of its kind clinical reporting engine in Healthcare. We are a new but well funded company with a tremendous amount of pedigree in the team (IIT Founders, IIT & IIM core team). Some of the technologies we have created are a global first in infectious disease and chronic diagnostics. As a product company creating a huge amount of IP, our Technology and R&D team are our crown jewels. With early success of our products in India, we are now expanding to take our products to international shores.
Inviting Passionate Engineers to join a new age enterprise:
At HaystackAnalytics, we rely on our dynamic team of engineers to solve the many challenges and puzzles that come with our rapidly evolving stack that deals with Healthcare and Genomics.
We’re looking for full stack engineers who are passionate problem solvers, ready to work with new technologies and architectures in a forward-thinking organization that’s always pushing boundaries. Here, you will take complete, end-to-end ownership of projects across the entire stack.
Our ideal candidate has experience building enterprise products and has understanding and experience of working with new age front end technologies, web frameworks, APIs, databases, distributed computing,back end languages, caching, security, message based architectures et al.
You’ll be joining a small team working at the forefront of new technology, solving the challenges that impact both the front end and back end architecture, and ultimately, delivering amazing global user experiences.
Objectives of this Role:
- Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth
- Ideate and develop new product features in collaboration with domain experts in healthcare and genomics
- Develop state of the art enterprise standard front-end and backend services
- Develop cloud platform services based on container orchestration platform
- Continuously embrace automation for repetitive tasks
- Ensure application performance, uptime, and scale, maintaining high standards of code quality by using clean coding principles and solid design patterns
- Build robust tech modules that are Unit Testable, Automating recurring tasks and processes
- Engage effectively with team members and collaborate to upskill and unblock each other
Frontend Skills
- HTML 5
- CSS framework ( LESS/ SASS )
- Es6 / Typescript
- Electron app / TAURI
- Component library ( Webcomponents / radix / material )
- CSS ( tailwind)
- State management --> Redux / Zustand / Recoil
- Build tools - > (webpack/vite/Parcel/turborepo)
- Frameworks -- > Next JS /
- Design patterns
- Test Automation Frameworks (cypress playwright etc )
- Functional Programming concepts
- Scripting ( bash , python )
Backend Skills
- Node / Deno / bun - Express / NEST JS
- Language : Typescript / Python / Rust /
- REST / GRAPHQL
- SOLID Design Principles
- Storage (mongodb/ Object Storage / postgres )
- Caching ( Redis / In memory Data grid )
- Pub sub (KAFKA / SQS / SNS / Event bridge / RabbitMQ)
- Container Technology ( Docker / Kubernetes )
- Cloud ( azure , aws , openshift )
- GITOPS
- Automation ( terraform , Serverless )
Other Skills
- Innovation and thought leadership
- UI - UX design skills
- Interest in learning new tools, languages, workflows, and philosophies to grow
- Communication
Job Title: HR Recruiter
Company: JNJ Technologies & Services LLP
Location: Work from Home
Job Description:
We're looking for a motivated HR Recruiter to help us expand our sales team by hiring Sales Executives focused on selling annual car and bike subscription products. As our platform grows, we need a steady influx of skilled sales personnel. This role will also involve recruiting for BDA, TL, and BDM profiles.
Key Details:
Experience: Open to all levels
Qualifications: B.Com, BBA, MBA in HR
Working Days: 6 days/week (Sundays off)
Shift: 10:00 am - 7:00 pm
Language Requirement: Proficiency in English
Laptop/Wi-Fi: Candidates should have their own laptop.
Compensation:
Training: 7 days unpaid
Salary: Per successful hire, earn ₹1000-₹3000, depending on the designation.
Compensation:
Initial 2 Months: Performance-based period; no fixed salary. You'll earn ₹1000 - ₹3000 per candidate successful hire, depending on the designation.
After the performance period, additional compensation may be reviewed based on performance and hiring success.


Roles and Responsibilities:
- Developing new user-facing features using React.js
- Developing and implementing highly responsive user interface components using react concepts.
- Writing application interface codes using JavaScript following react.js workflows.
- Experience with RESTful APIs
- Troubleshooting interface software and debugging application codes.
- Create database schemas that represent and support business processes.
- Implement automated testing platforms and unit tests.
- Optimize application for performance and speed.
- Implementation of security and data protection.
- Provide technical support to users.
Skills:
- At least 5 years of experience as a Java Developer or similar role
- Strong expertise in Java programming language and working Knowledge on Back-end technologies such as Spring/Spring Boot.
- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
- Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
- Experience with user interface design.
- Familiarity with database technology such as MySQL, MongoDB.
- Good knowledge of Unit Testing.
- Experience with at least one of the Cloud Services such as AWS, GCP, Azure are plus.
- Familiarity with SCRUM methodologies
- Strong organizational and project management skills.
- Excellent verbal communication skills.
- Analytical and logical skills
- Good problem-solving skills.
Qualification:
- 3-4 years of experience working as a ReactJS Developer or in a similar role.
What we offer:
- Flexible working hours
- Up to 12 Lakh insurance
- Work-life balance
We are looking for a Spark developer who knows how to fully exploit the potential of our Spark cluster. You will clean, transform, and analyze vast amounts of raw data from various systems using Spark to provide ready-to-use data to our feature developers and business analysts. This involves both ad-hoc requests as well as data pipelines that are embedded in our production
Requirements:
The candidate should be well-versed in the Scala programming language Should have experience in Spark Architecture and Spark Internals Exp in AWS is preferable Should have experience in the full life cycle of at least one big data application

About the Company-
About the Internship:
selected intern's day-to-day responsibilities include:
1. Develop server-side/client-side applications.
2. Basic knowledge of Data structures.
3. Test and document the developed code.
4. Must have basic knowledge of any one of the following technologies -
PHP, Javascript, Golang, Dart.
Note - Only those candidates can apply who:
1. are available for full-time (in-office) internship
2. can start the internship between 1st Aug'22 and 15th Aug'22
The District Sales Manager will oversee sales activities within a defined territory and manage sales
representatives and distributors.
Responsibilities:
Trains sales representatives and distributors in assigned territory.
Organizes sales schedules of assigned staff.
To act like a bridge between the company and distributor with providing stock reports and
product inventories.
Conducts performance evaluations that are timely and constructive.
Handles disciplinary action against employees as needed and in accordance with company
policy.
Mostly to coordinate with Sales executives from his assigned district.
Sales the company’s products in an assigned territory.
Monitors existing accounts and regularly communicates with primary contacts for the account.
Works to establish new accounts in the territory.
Works toward increasing sales growth in the territory at an established rate determined by
Company.
To provide map coordinates and beat plans.
Performs other related duties as assigned.
Required Skills/Abilities:
Ability to build and maintain business relationships with clients.
Excellent verbal and written communication skills.
Excellent management and leadership skills.
Excellent time management skills.
Ability to multitask and complete work while traveling.
Thorough knowledge of territory, market, and clients.
Excellent problem-solving skills.
Proficient in Microsoft Office Suite or related software.
Organized with attention to detail.
Education and Experience:
Bachelor’s degree in any domain.
3-4 years of core field sales/ marketing experience required.
CTC- 16 - 25k p.m.
Location: SUNDERGARH, KORAPUT
Website sales for US/ UK/ Canada/ Europe based businesses
Night shift 8pm - 5 am
Morning Shift 10am - 7pm
Huge incentive on achieving targetInternational B2B sales
Experience-0.6 to 1 yrs prior experience in webste process or any international voice process experience.
- In-depth knowledge of SAP system, ABAP language and HANA platform.
- Experience in using/ working with ABAP, OO ABAP, Reports, BAPI, BADI, User Exits, ALV Reports, Module Pool, BDC, Smart Forms, Adobe Forms, ALE/IDOC, RFCs, HANA - CDS view, Attribute Views, Procedure, AMDP and ADBC experience, HANA Native Views Attribute View, Analytic Views, Modelling and Procedures and HANA XS and Search experience.
- Work on development, enhancements/ changes and implementation of SAP-ABAP projects.
- Provide high quality support throughout the project.
- Conduct defect analysis and perform necessary fixes and enhancements.
- Collaborate with functional owners, architects and other personnel to develop systems to meet the requirements.
- Create technical specification and estimations for assigned project.
- Work in compliance with the programming and documentation standards.
- Assist in unit testing of ABAP programs.
- Ensure project completion within the allotted timelines and budget.
- Troubleshoot production problems in a timely manner.
- Maintain and update existing program codes as needed.


