
Required qualifications and experience:
- Graduate in any specialization
- Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
- Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
- Good presentation and MS Excel skills
- Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team
Roles and responsibilities:
- Perform quantitative assessment and continuous process improvement to drive business and efficiency.
- Manage the roster and deliver on the service levels as per the agreement.
- Raise alerts on downtimes or fluctuations.
- Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
- Analyse various process gaps and raise request for new SOPs to close loop.
- Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
- Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
- Internal and external stakeholder management.
- Coordinate Application ID management and maintain records.
- Improve operational deliverables of the aligned LOBs of the outsourced partner.
- Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
- Work on better tagging of customer voice and better ways of process flows.
- Device proactive programs to reduce calls.
- Devise cross-functional and up-skilling training plans for current teams.
- Manage Transactional Training and Development of the trainers.

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JOB DETAILS:
- Job Title: Assistant Manager/Manager – Finance & Accounts
- Industry: Gaming
- Experience: 5 - 7 years
- Working Days: 5 days/week
- Work Mode: Hybrid role, candidate has to come Once in a week in the office
- Job Location: Faridabad
- CTC Range: Best in Industry
Required Skills: Budgeting, forecasting & variance analysis, Statutory audit & tax reconciliation, Hands-on with Intacct, Tax, GST, TDS & statutory compliance expertise, Month-end close, BS & P&L reporting
Criteria:
1. Need MALE candidates only because the shift timings will be 1pm to 10pm.
2. It's a Hybrid role; candidate has to come Once in a week in the office.
3. Looking more at Immediate Joiners.
4. Preferred candidates from nearby locations or Delhi NCR.
5. This is an Individual Contributor role at mid-management level, where candidate has to work and mange end-to-end Accounting of the company single handedly.
6. Also Coordinating with the internal and HR teams for releasing the payments.
7. Candidate will be directly reporting to Director of Accounts Centre.
- Strong hands-on experience in Accounting & Statutory Compliances within the Indian regulatory environment.
- Experience managing GST registrations, GST returns review, and compliance tracking
- Proven expertise in Tax, GST, and TDS compliance — calculations, deposits, returns, reconciliations, and assessments
- Experience managing Month-End Close (MEC), including Balance Sheet & P&L finalization
- Ability to prepare and review Monthly Management Reports / MIS packs
- Hands-on experience in Advance Tax workings and tax reconciliations for statutory audits
- Proven experience handling Statutory Audits end-to-end, ensuring clean and timely closure
- Experience with Annual Budget preparation, variance analysis (Budget vs Actual), and true-up / true-down workings
- Ability to manage and review Accounts Payable operations
- Strong working knowledge of Indian Secretarial compliances, with coordination alongside practicing CS
- Ability to manage daily, weekly, and monthly finance activities as per compliance calendar
- Capability to handle ad-hoc financial and statutory reporting (ITR-6, budgeting, audit support, etc.)
Description
Roles & Responsibilities: -
• Compliances – Tax , GST, TDS – management & circulation of compliance calendar including calculations, deposits, returns, assessments
• Accounts Payable- Review & supervision
• MEC – BS , PL, Month close
• Reporting – Monthly Management packs
• Review of MEC checklists
• Advance Tax working
• Calculation of annual True-up/True-down working for General OHs (Budgeted vs Actuals)
• Annual Budget preparation
• Providing budgeted Seat cost data (IT, Admin) to Corp Management
• Management & timely completion of clean Statutory Audit
• GST Registrations
• Review of GST returns,
• Tax Reconciliation for Statutory Audit
• Daily weekly & monthly review of all F & A activities, as per monthly activity calendar
• Managing all Secretarial compliances with support from a practicing CS
• Ad hoc Reports as & when required by internal Management or External Party (Stat Auditors/Consultants) (ITR-6/Budgeting etc)
• Must be comfortable working on Intacct.
Key Skills Needed {Must Have}
- Good experience of accounting & compliance matters in an Indian regulatory environment;
- Good computer skills
- Attention to detail with a high degree of accuracy;
- Good computer skills.
- Attention to detail with a high degree of accuracy;
- Experience working in Intacct.
Manual Tester (QA) (Full-Time)
Malad, Mumbai, Mindspace | Work from Office
We’re hiring a Manual Tester at Websites.co.in, an app that helps small businesses create their website in just 2 minutes.
Your role
– Test web and mobile applications end to end, across devices and browsers
– Create test cases, test scenarios, and test reports
– Perform functional, regression, UI and usability testing
– Identify, document, and track bugs with clear reproduction steps
– Verify fixes and validate releases before go-live
– Collaborate with developers and product to improve quality and user experience
– Validate API responses using Postman, where required
What we expect
– Strong understanding of SDLC and STLC, and the defect lifecycle
– Ability to write clear, structured test cases and bug reports
– Experience testing web or mobile applications, or both
– Familiarity with bug tracking tools such as Jira or Trello
– Attention to detail, structured thinking, and ownership mindset
– 0–2 years of manual testing experience
Nice to have
– Basic API testing with Postman, basic SQL for validation
Strong Data / ETL Test Engineer
Mandatory (Total Experience): Must have 5+ years of overall experience in Testing/QA
Mandatory (Experience 1 ): Must have minimum 3+ years of hands-on end-to-end data testing/ETL testing experience, covering data extraction, transformation, loading validation, reconciliation, working across BI / Analytics / Data Warehouse / e-Governance platforms
Mandatory (Experience 2): Must have strong understanding and hands-on exposure to Data Warehouse concepts and processes, including fact & dimension tables, data models, data flows, aggregations, and historical data handling.
Mandatory (Experience 3): Must have experience in Data Migration Testing, including validation of completeness, correctness, reconciliation, and post-migration verification from legacy platforms to upgraded/cloud-based data platforms.
Mandatory (Experience 4): Must have independently handled test strategy, test planning, test case design, execution, defect management, and regression cycles for ETL and BI testing
Mandatory (Tools & Platforms)- Hands-on experience with ETL tools and SQL-based data validation is mandatory (Working knowledge or hands-on exposure to Redshift and/or Qlik will be considered sufficient)
Mandatory (Education & Academic Background): Must hold a Bachelor’s degree B.E./B.Tech else should have master's in M.Tech/MCA/M.Sc/MS
Mandatory (Communication Skills): Must demonstrate strong verbal and written communication skills, with the ability to work closely with business stakeholders, data teams, and QA leadership
Mandatory (Note): There are 2 offices Rajiv chowk and Patel chowk, candidate can be placed any office location
Mandatory Location: Candidate must be based within Delhi NCR (100 km radius)
Preferred
java developer,You will design and develop high-quality scalable microservices in a cloud environment.
● You will be required to quickly perform POCs to evaluate different tools, technologies or products.
● You will proactively be learning and adopting the industry best practices of software development.
● You will raise the bar on quality, testability and performance of the module.
● You will be collaborating with other team members and stake-holders for the delivery. skills - java , system design, microservices, aws, springboot, cloud.
Company Description
iGuru is a software development company specializing in innovative school and college management software solutions. Our flagship product, the iGuru School Management Software, streamlines administrative processes and enhances efficiency for educational institutions.
Industry Type: Software as a service ( SaaS )
Expected Start Date: Immediate joining'
Job Summary
We are seeking an Area Sales Manager to join our team. The ideal candidate will be responsible for driving sales in their designated area and achieving sales targets.
Key Responsibilities ·
Develop and execute sales strategies to achieve sales targets and increase market share in the designated area. ·
Build and maintain strong relationships with key customers, schools, and educational institutions to understand their needs and provide tailored solutions. ·
Analyze sales metrics and market trends to identify opportunities for improvement and adjust strategies accordingly. ·
Collaborate with the marketing team to develop and implement effective sales campaigns and promotional activities.
· Coordinate with other departments, such as product development and customer service, to ensure customer satisfaction and meet their evolving needs.
· Prepare and present regular sales reports to the senior management team. ·
Stay updated with industry trends, competitor activities, and market dynamics to identify new business opportunities.
Interested candidates mail your resumes to aishwaryaatigurudotguru ( email format)
About Easyrewardz:
- Easyrewardz offers industry-agnostic cloud-based CRM, Loyalty and Conversational Commerce solutions that enable seamless omnichannel customer experience.
- At Easyrewardz, we believe that every customer data captured has a story to tell! Our key focus has always been to help brands deliver seamless customer experience and create a deeper customer connect by leveraging actionable insights obtained from data.
- The Indian retail ecosystem is still learning to rely on data when it comes to delivering consistent customer experiences throughout the journey, hence we’ve tried to address those gaps and pain points with our CRM suite.
- Our entire gamut of solutions has Customer Data Platform at the core providing intelligence that powers every product and enables Single View of Customer.
About the role
At EasyRewardz, we're using leading-edge technology to create best loyalty solutions of tomorrow. When you join us as a Sr. Software Engineer, you'll become part of a team focused on innovation and change. You'll work a little harder. You'll aim a little higher. You'll expect more from yourself and others. And at the end of the day, you'll be doing a lot of good work. Through a lot of inspired individuals, we are using technology to build varied nature of loyalty solutions that works better for more people in more ways than ever.
We are looking to reinforce our team with people who are decisive, brilliant and built for speed -- people like you.
As a backend .NET core developer, you will be predominantly involved in:
- Developing business solutions by creating new and modifying existing software web applications.
- Coding, testing, debugging & supporting all types of enterprise web applications consistent with established specifications and business requirements to deliver business value.
This is more than a challenging development role. This is high performance technology.
Responsibilities:
- Develop, test, implement and maintain .net core based middle layer/services application working with established processes.
- Ensure adherence of best coding practicesfor a high-performance data processing backend application.
- Identify production and non-production application issues & assist team with optimal solution.
- Identify opportunities to fine-tune and optimize applications of .Net core developed projects, including periodic code review.
- Provide technicalsupport and consultation for .Net core backend application and deployment related queries
Desired Skills Technical Skills
- Experience in WCF/Web Services or REST API (Using C#.Net core)
- 1+ years of hands on experience (using HTTPS) .Net core Based Windows Services 2+ year of hands on experience SQL Server (2012 or 2014)
- 2+ year of hands on experience in writing high performance SQL queries.
- (MySQL is preferable) Message Queue (RabbitMQ, Kafka or similar) Work experience preferable for message queue based architecture development Distributed Cache Management (Redis Cache, MemCached or similar) Experience preferable
Your responsibilities as a backend engineer will include:
- Back-end software development
- Software engineering and designing data models and write effective APIs
- Working together with engineers and product teams
- Understanding business use cases and requirements for different internal teams
- Maintenance of existing projects and New feature development
- Consume and integrate classifier/ ML snippets from Data science team
What we are looking for:
- 4+ years of industry experience with the Python and Django framework.
- Degree in Computer Science or related field
- Good analytical skills with strong fundamentals of data structures and algorithms
- Experience building backend services with hands-on experience through all stages of Agile software development life cycle.
- Ability to write optimized codes,debug programs, and integrate applications with third party tools by developing various APIs
- Experience with Databases (Relational and Non-Relational). Ex: Cassandra, MongoDB, Postgresql
- Experience with writing REST-APIs.
- Prototyping initial collection and leveraging existing tools and/or creating new tools
- Experience working different types of datasets (e.g. unstructured, semi-structured, with missing information)
- Ability to think critically and creatively in a dynamic environment, while picking up new tools and domain knowledge along the way
- A positive attitude, and a growth mindset
Bonus:
- Experience with relevant Python libraries such as Sklearn, NLTK, tensorflow, HuggingFace Transformers
- Hands on experience in Machine learning implementations
- Experience with Cloud infrastructure (e.g. AWS) and relevant microservices
- Good with Humor and Team player

Deskera's suite of products has three robust offerings; Books and Sales. Books addresses all accounting needs any business might have from invoicing, inventory, and financial documentation. Sales allow for customer and vendor contact management. The suite is available on both the web and mobile platforms, so as a business owner or employee, you are always within access to your business's pulse and needs. Deskera has empowered many SMEs globally by providing innovative business functions across diverse industry segments such as manufacturing, engineering, construction, education, and Government.
What you will do daily
Designing, building, prototyping, developing, and implementing single page responsive web
applications for our cloud platform.
Involved in decision making for design and technical aspects for modular and component-based architectures.
Developing application code, services, user interfaces, user experience and unit tests.
Ensuring high performance and responsive applications with state-of-the-art user experience.
Experimenting with new technologies and working with integrated web-applications.
Collaborating and iterating with the Product Managers, UI/UX and Backend teams to define, design, build, extend products and features.
What you will bring with you
You have previously worked for 4 years in a technical environment contributing as a programmer.
You have proven expertise in the JavaScript ecosystem and used frameworks like ReactJS, Angular or Vue.
You have exposure to Golang, TypeScript, HTML5, CSS3, JavaScript, jQuery, MySQL and Firebase.
Strong sense of web design and attuned to the fundamentals of UI/UX, including accessibility and usability.
You have the ability to write comprehensible, testable, secure code with an eye towards
maintainability.
You have the working knowledge of several architectural approaches, data structures, algorithms, programming languages, distributed systems, information retrieval, caching, data storage and security.
You have had the exposure to internet security, SEO, Node, NPM, Yarn, and any related technology or domain would be an added benefit.
You must have strong debugging and problem-solving skills.
You have a Bachelor’s Degree in computer science, engineering or related field.
You have excellent communication skills, both verbal and written.
You must be collaborative and adaptable to change.
Ideal candidate should be comfortable with Code Igniter, MySQL.
Additional Requirement - CI with installation process
Experience 3 to 5 yrs
Notice period- Immediate to 15 days











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