
Required qualifications and experience:
- Graduate in any specialization
- Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
- Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
- Good presentation and MS Excel skills
- Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team
Roles and responsibilities:
- Perform quantitative assessment and continuous process improvement to drive business and efficiency.
- Manage the roster and deliver on the service levels as per the agreement.
- Raise alerts on downtimes or fluctuations.
- Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
- Analyse various process gaps and raise request for new SOPs to close loop.
- Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
- Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
- Internal and external stakeholder management.
- Coordinate Application ID management and maintain records.
- Improve operational deliverables of the aligned LOBs of the outsourced partner.
- Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
- Work on better tagging of customer voice and better ways of process flows.
- Device proactive programs to reduce calls.
- Devise cross-functional and up-skilling training plans for current teams.
- Manage Transactional Training and Development of the trainers.

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About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role: Paid Media Lead
Experience Level: 5 + Years
Location: Bangalore, Karnataka (On-site)..
The ideal candidate will:
● Demonstrate an ability and willingness to learn new skills independently
● Possess the ability to communicate directly with clients, both verbally and in writing
● Have a strong analytical background
● Be detail oriented, highly organized, with a keen eye for consistency
● Be able to work effectively in a collaborative team environment, and independently as required
● Have a strong desire to learn and add value to the team
● Be solutions oriented
● Have worked within platforms including Google Ads, Google Analytics(GA4), Google Tag Manager, Bing Ads, Facebook Business Manager, Instagram Ads, LinkedIn Ads, Twitter Ads
Responsibilities:
● Develop and execute strategic marketing campaigns for clients across multiple media – paid
search, display, video, and social platforms
● Manage all aspects of campaign configuration, launch, and ongoing optimization – including
strategy, ad copywriting, data-based optimization, budget/billing management, and ad trafficking
● Troubleshoot, problem-solve, and find creative solutions to client-specific needs
● Assist creative team with ad creation through copywriting and strategic direction
● Identify optimization opportunities, including continuous testing of ad copy and landing pages,
including A/B testing
● Ensure campaigns are meeting clearly defined conversion objectives
● Create and deliver meaningful analytics and reporting to monitor and show progress
● Maintain knowledge of industry best practices and new technologies
● Maintaining the team strength at all times
Requirements:
● 6+ years of experience in Paid Media.
● Proficiency in English both written and spoken.
● Result oriented performance.
● Excellent Communication & Analytical Skills.
● Should have a minimum of 4 years of agency experience.
pay: ₹700,000.00 - ₹1,200,000.00 per year
Job description:
Company Description: KGiSL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGiSL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.
Job Title: SEO Team Lead
Location: Coimbatore
Department: Digital Marketing
Job Summary:
We are looking for a highly experienced Head of SEO to drive our digital growth strategy. The ideal candidate will be a data-driven leader with expertise in SEO, SEM, PPC, Paid Campaigns, and Social Media Marketing, with a proven record of generating high-quality leads that convert into business revenue. This role requires strategic vision, team leadership, and hands-on execution to maximize ROI across organic and paid channels.
Key Responsibilities
Strategy & Leadership
Experience: EDUTECH is mandatory
Develop and lead the overall digital marketing strategy with a strong focus on Manage and mentor a team of SEO, PPC, SEM, and SMM specialists.
Align SEO, SEM, and paid campaigns with overall business goals and sales targets.
SEO & SEM:
Oversee on-page, off-page, and technical SEO to boost organic visibility and lead conversions.
Drive SEM initiatives (Google Ads, Bing Ads, etc.) to generate qualified leads.
Conduct competitor and keyword analysis to capture high-intent traffic.
PPC & Paid Campaigns
Plan, execute, and optimize PPC campaigns across Google Ads, LinkedIn, Meta, and other ad platforms.
Manage budgets efficiently to maximize ROI and minimize CPL (Cost per Lead).
Implement A/B testing for ad creatives, landing pages, and CTAs.
Social Media Marketing (SMM);
Oversee paid and organic social campaigns across platforms (LinkedIn, Instagram, Facebook, Twitter, YouTube).
Use social media ads strategically for B2B/B2C lead generation.
Monitor engagement, conversion, and ROI from social campaigns.
Analytics & Reporting:
Leverage tools like Google Analytics, Search Console, Ahrefs, SEMrush, HubSpot, Salesforce, etc.
Track KPIs: organic traffic, CTR, CPC, CPL, CAC, ROI, and overall funnel performance.
Present monthly performance dashboards with actionable insights.
Key Skills & Competencies:
7–12 years of experience in SEO, SEM, PPC, Paid Campaigns, and SMM and 2-3 years of experience in EDUTECH
Deep knowledge of search engine algorithms, paid media platforms, and lead funnels.
Strong understanding of CRO (Conversion Rate Optimization), retargeting, and remarketing strategies.
Hands-on expertise with ad platforms (Google Ads, Meta Ads, LinkedIn Ads, Display, YouTube).
Proficiency in SEO/SEM tools (Ahrefs, SEMrush, Moz, Screaming Frog).
Excellent leadership, analytical, and communication skills.
Qualifications:
Bachelor’s/Master’s degree in Marketing, Business, IT, or related field.
Certifications in Google Ads, HubSpot, Meta Blueprint, SEO/SEM (preferred).
Job Type: Full-time
Benefits:
Health insurance
Life insurance
Provident Fund
Work Location: In person
Location : Navi Mumbai
Experience : 6 to 10 years
Compensation : Upto 27 LPA (Commensurate with Experience)
Key Responsibilities:
- Banking industry Experience, preferably in Securities Lending Domain (LAS – Loan against securities).
- Solution experience in one of more of the following Lending areas :- Business Process Automation, Credit & Portfolio Analytics, Commercial Loan Product, Loan Servicing and Risk Management.
- Familiar with multiple securities events i.e. Share sale, Corporate action, Revaluation, DP & LTV Calculations etc.
- Should be able to play catalyst role between business and IT.
- Good Communication skills with ability to lead domain discussions with BFSI Stakeholders.
- Should be able to provide domain support to development and technical teams on core Securities Lending domain.
- Provide support to business teams in terms of answering questions, clarifying requirements, and resolving issues as they arise during design and development.
Position: React/Frontend Developer
Location: Chennai and Exp : 3 to 5 Yrs
We are looking for a great JavaScript developer who is proficient with React.js or VueJs. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.
Responsibilities
- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high quality code
- Monitoring and improving front-end performance.
- Troubleshooting interface software and debugging application codes.
- Documenting application changes and developing updates.
Skills
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Should have recent experience with React projects (min. 2 years)
- Experience in VueJs is an added advantage
- Familiarity with newer specifications of EcmaScript
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Knowledge of performance testing frameworks including Mocha and Jest.
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- Familiarity with code versioning tools.
- Lead the development of the backend systems for our first product
- Build reliable, secure and performant backend systems
- Drive test coverage and continuous delivery automation within the team
- Mentor and provide feedback to teammates
Requirements
- 5+ years of software development experience
- Strong computer science fundamentals
- Deep and wide knowledge of Python ecosystem
- Can write code that is readable, maintainable, secure and performant
- Know the importance of tests and how to approach writing different types of tests
- Good intuition for REST API design
- Deep understanding of relational databases, transactions, entity-relationship modeling
- Comfortable writing highly concurrent systems
- Experienced in using profilers, tuning garbage collection, optimizing SQL queries
Job description:
Job description:
1. Web application engineering in ASP.NetMVC
2. Should have worked on API creation, worked on the front end as well, good exposure to databases.
3. MS SQL
4. AzureDevOps
Skills required-C# .NET, jQuery, HTML 5, CSS, MS SQL,MVC, Bootstrap
Job Type: Full-time
EXPERIENCE- 8 to 12 Years
Required Excellent Communication Skills
Full of Positive Attitude and Self Confidence.
Job Type: Full-time
Location- Hyderabad/andhra pradesh/ bangalore
REMOTE work from home / hybrid
Only Immediate Joiners required
( Site, LMS, Loyalty program, ecommerce and marketing automation) based on these technologies/frameworks :
REQUIRED SKILLS
LAMP environment
WordPress + Plugin creation (MUST)
Deep knowledge in SQL databases and networking
WooCommerce
Advantage for candidates familiar with: Priority ERP, Magento, Marketing automation tools, Sales force (Marketing cloud / CRM ), Security, 3rd party APIs
* 5 years of proven experience in Full stack development.
* 5 Years Proven software development experience in PHP, with excellent programming, debugging, and implementation skills.
We are looking for a data-driven & creative Performance Marketer with 3-5 years of experience for a high-growth healthcare start-up.
This role will be very hands-on in the beginning, but if you have what it takes, you will eventually take up hiring and capacity building.
Responsibilities:
* Take care of all the digital marketing efforts end to end.
* Run highly targeted & optimised paid campaigns on Facebook & Google.
* Maintain campaign calendar by collaborating with Strategy & Marketing teams
* Set up process to identify, track & analyse KPIs efficiently
* Ensure that the ads are not just reaching a large number of audience, but the right audience.
* Budgeting
* SEO optimisation
* Work with the content and design teams to make compelling ad creatives
* Help achieve digital sales targets and our growth target by making use of conventional and unconventional platforms.
* Hire and build marketing capacity as required
Requirements:
* 3-5 years of hands-on experience with all different types of Facebook ads & Google ads.
* Sound knowledge of Facebook Pixel & Google conversion tracking.
* Data-driven & organised, with good analytical skills
* Creative edge
* Attention to detail
* Self-motivated and eager to learn and grow with the team











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