
Required qualifications and experience:
- Graduate in any specialization
- Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
- Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
- Good presentation and MS Excel skills
- Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team
Roles and responsibilities:
- Perform quantitative assessment and continuous process improvement to drive business and efficiency.
- Manage the roster and deliver on the service levels as per the agreement.
- Raise alerts on downtimes or fluctuations.
- Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
- Analyse various process gaps and raise request for new SOPs to close loop.
- Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
- Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
- Internal and external stakeholder management.
- Coordinate Application ID management and maintain records.
- Improve operational deliverables of the aligned LOBs of the outsourced partner.
- Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
- Work on better tagging of customer voice and better ways of process flows.
- Device proactive programs to reduce calls.
- Devise cross-functional and up-skilling training plans for current teams.
- Manage Transactional Training and Development of the trainers.

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Mandatory (Experience 1): Must have 5+ years of hands-on designing experience especially in print and visual communication projects.
Mandatory (Experience 2): Must have proven conceptualisation and visualization skills, with the ability to convert briefs, raw data, and ideas into engaging visual creatives while maintaining brand messaging and design consistency.
Mandatory (Experience 3): Must have client interaction and team management experience, including coordinating with designers, art directors, project managers, and clients to ensure timely and high-quality creative deliverables.
Mandatory (Tech Skills 1): Must have strong knowledge of design principles, typography, color theory, layout design, and print production standards, with the ability to sign-off or review final deliverables.
Mandatory (Tech Skills 2): Must have hands-on experience in handling multiple creative tools and design workflows independently
Mandatory (Portfolio): Strong portfolio of Print Media / Creative Portfolio showcasing branding, marketing collaterals, brochures, presentations, or other high-quality visual design projects that demonstrate conceptual thinking and software proficiency.
Mandatory (Work Environment): Must be willing to work full-time from office and be flexible for rotational monthly shifts (including night shifts) as per business requirements.
Summary/Objective:
We are seeking a highly skilled Graphic Designer to join our dynamic team at Avalon Solutions, preferably with expertise in the fashion & luxury sector. The ideal candidate will proficiently utilize AI tools for creative designs and have a strong skill set for creating compelling visuals for social media and digital platforms.
Responsibilities/Duties:
1. Design Creation:
- Create innovative, high-end designs for various luxury products, tailored for social media graphics and website elements, good to have experience in jewelry industry.
- Collaborate with marketing and other teams to grasp project requirements and objectives.
- Incorporate cutting-edge design techniques, including AI tools, to produce innovative visuals.
2. Brand Consistency:
· Create engaging content for social media platforms and digital marketing campaigns.
· Ensure designs are optimized for different platforms and adhere to brand guidelines.
· Work closely with the marketing team to contribute to the evolution of the brand identity.
3. Software Proficiency:
· Proficiency in graphic design software such as Adobe Photoshop, Illustrator, InDesign, and experience with AI design tools.
· Stay updated on industry trends and design tools to enhance creativity and efficiency.
· Excellent skills in color theory, typography, and layout design.
4. Feedback Incorporation:
· Receive and incorporate feedback from stakeholders into design iterations.
· Present design concepts and ideas to team members for review and approval.
5. Project Management:
· Manage multiple design projects simultaneously and meet deadlines.
· Collaborate with other designers and cross-functional teams to ensure project success.
Qualifications/Requirements:
Education:
· Bachelor’s degree in Graphic Design, Visual Arts, or a related field.
Experience:
· 1 to 2 years of professional graphic design experience.
· Experience in the e-commerce, jewelry, or luxury industry is ideal.
· Good to have experience in a marketing or advertising agency.
. Preferred candidate: female only
Skills:
· Strong creative and conceptual thinking.
· Excellent communication and collaboration skills.
· Ability to work collaboratively and independently.
· Attention to detail and the ability to work independently.
Sales Growth Hacker
About the Company:
SaveIN is India’s first social finance based neo bank, that aims to offer unique financial products and services to its customers in a never seen before, fully digital avatar through its mobile app.
Founded by a group of experienced CXOs from Banking, Fintech, Consulting and Media, SaveIN is working towards disrupting the way Indians transact, bank and save money.
At present, SaveIN is offering a revolutionary, new to market, product that is digitizing the way individuals lend and borrow money, within their trusted contacts like family, friends and acquaintance. In due course, SaveIN aims to launch several other financial products and services in the personal finance and banking domain.
Our promise to you:
- We aim to hire the best of talent, passionate about the vision of SaveIN
- We aim to create an equal opportunity, open, challenging as well as rewarding environment to bring the best out of our people
- We are here to be a large, prosperous, profitable, and resilient organization so that we may serve our customers sustainably across economic cycles, we aim to achieve this in the most ethical and transparent manner possible
- Being compliant is not only an obligation, but a chosen way of life
- We would love to see you grow and are committed to do our best in contributing towards your success
About the role:
SaveIN is looking for a Sales Growth Hacker
You will be responsible for driving growth by Identifying new business opportunities, pitch company’s product and services and close these opportunities, manage these partnerships, plan monthly initiatives and sales targets to drive business objectives
Location: Gurgaon/ Work from home
Reporting: Founding member & COO
Key responsibilities:
- Define and execute Sales strategies in accordance with overall business objectives
- Following up new business opportunities and setting up meetings
- Able to develop and maintain broad and deep external partner relations with company partners
- To achieve sales targets by working with partners
- Address customer queries for key business processes
- Listen to the needs of the customer and share insights with product and marketing teams to help create and deliver solutions for customers
- Act as a product, domain and market expert through presentations & demo videos and onboarding videos to customers
Skills and competencies:
- Education: Graduate/Post-graduate with experience in Sales
- 2+ years of experience in Business Development/Partnerships
- Experience in B2C product/ mobile based product
- Past experience as a Banking/insurance RM can be an added advantage
- Entrepreneurial mindset with an ability to take complete ownership
About Us
CCTech's mission is to transform human life by the democratization of technology. We are a well established digital transformation company building the applications in the areas of CAD, CFD, Artificial Intelligence, Machine Learning, 3D Webapps, Augmented Reality, Digital Twin, and other enterprise applications.
We have two business divisions: product and consulting.
simulationHub is our flagship product and the manifestation of our vision. Currently, thousands of users use our CFD app in their upfront design process.
Our consulting division, with its partners such as Autodesk Forge, AWS and Azure, is helping the world's leading engineering organizations, many of which are Fortune 500 list of companies, in achieving digital supremacy.
Job Description
We are seeking highly skilled C# developers with over 5+ years of experience. The ideal candidates will have a strong background in .NET development, with a focus on performance improvement and concurrent programming. You will play a key role in designing and optimizing high-performance applications while working collaboratively with a dynamic team.
Responsibilities:
- Collaborate with the development team to enhance and globalize the application.
- Analyze and implement features, bug fixes, and optimizations in the codebase.
- Write clean, efficient, and maintainable code in C# and/or C++.
- Adapt and extend existing code to support internationalization and localization requirements.
- Conduct unit testing, integration testing, and debugging to ensure robust and reliable software.
- Work closely with QA to ensure quality assurance and address identified issues.
- Provide technical support and documentation for developed features.
- Coordinate with cross-functional teams and stakeholders, ensuring timely delivery of project milestones.
Requirements
Required Skills and Qualifications:
- 5+ years of experience in Windows application development using C# or C++.
- Strong understanding of object-oriented programming and design principles.
- Proficiency in working with Windows Presentation Foundation (WPF) or similar UI frameworks.
- Experience with globalization/localization processes, including handling multilingual user interfaces and data.
- Solid understanding of Windows APIs and system-level programming.
- Familiarity with version control systems like Git.
- Strong problem-solving skills and the ability to debug complex systems.
- Flexibility to work at least half of the time in US Portland timezone.
Preferred (Good to Have) Skills:
- Knowledge of CAD software.
- Experience with COM-based development.
- Experience in integrating or maintaining localization frameworks in existing applications.
- Understanding of software performance optimization techniques.
- Prior experience working with global teams and distributed development workflows.
Benefits :
- Opportunity to work with a dynamic and fast-paced IT organization.
- Make a real impact on the company's success by shaping a positive and engaging work culture.
- Work with a talented and collaborative team.
- Be part of a company that is passionate about making a difference through technology.
Female candidates only
Job Summary:
As a Social Media Marketing Executive, you will be responsible for creating, managing, and optimizing our social media campaigns while leveraging PPC and SEO strategies to enhance our online presence and drive engagement.
Key Responsibilities:
PPC Campaign Management:
- Plan, execute, and optimize PPC campaigns across various platforms (Google Ads, Bing Ads, social media ads) to drive traffic, conversions, and ROI.
- Conduct keyword research, ad copy creation, bid management, and performance analysis to maximize campaign effectiveness.
SEO Strategy Development:
- Develop and implement SEO strategies to improve website visibility, keyword rankings, and organic traffic.
- Perform keyword research, on-page and off-page optimization, technical SEO audits, and content optimization to enhance search engine rankings.
Social Media Management:
- Create and manage social media content calendars, ensuring consistent and engaging posts across platforms (Facebook, Instagram, LinkedIn, Twitter, etc.).
- Monitor and analyze social media performance metrics, making data-driven decisions to optimize content and increase engagement.
Content Optimization and Creation:
- Collaborate with the content team to optimize website content, landing pages, and blog posts for SEO purposes.
- Develop compelling ad copy, headlines, and visuals for PPC campaigns to improve click-through rates and conversions.
Analytics and Reporting:
- Generate regular reports on PPC performance, SEO rankings, social media metrics, and campaign insights using tools like Google Analytics, SEMrush, or similar platforms.
- Interpret data to identify trends, opportunities, and areas for improvement, providing actionable recommendations to enhance overall digital marketing strategies.
Qualifications and Skills:
- Bachelor's degree in Marketing, Communications, or a related field.
- Proven experience in managing PPC campaigns (Google Ads, social media ads) and implementing SEO strategies to improve organic search results.
- Proficiency in PPC and SEO tools such as Google Ads, Google Analytics, SEMrush, Moz, or similar platforms.
- Strong analytical skills with the ability to interpret data and derive actionable insights.
- Excellent written and verbal communication skills.
- Creative thinking and ability to stay updated with industry trends and best practices.
Experience:
- 1 year of solid working experience
· Prepare and manage project plans (project, release, sprint) with clear achievable milestones
· Identify risks and dependencies for the projects he manages.
· Ensure the project is implemented on time within contractual obligations.
· Responsible for scope management and change management.
· Follow-up with customers to resolve any dependencies and help manage issues/bottlenecks in implementation.
· Conduct regular project review meetings.
· Be an escalation point for implementation team to coordinate with various partners to eliminate any bottlenecks or mitigate any risks.
· Communicate status to senior management and customers regularly.
· Should have the ability to manage multiple projects in parallel for various customers.
· Able to identify impact on project plan due to new changes coming up during the project execution.
· Interface with customers and understand functional requirements and objectives
· Working closely with customer’s / business analysts / technical architects for ensuring that right design and architecture is agreed up on for the projects.
· Escalate issues to senior management or customer if required appropriately
· Able to influence and implement the best practices of Agile across project teams
· Ensure compliance with development standards, development process and the documentation requirements.
· Continuous learning to keep abreast with developments in technology.
· Provide guidance on functional and technical matters to all the members in the team, if required take support from external team members.
· Participate in presentations and demonstrations of the software to customers.
· Identify training needs for the project team to improve productivity and quality of delivery
· Build a strong team to manage and execute the projects
· Work with team continuously to resolve conflicts or roadblocks they have to accomplish their tasks
· Have a periodic 1 x 1 discussion with the team members provide support where required and nominate team/peer for their achievements
· Understand employee grievances and take initiatives to address and resolve them
· Participate in any proposal activities as part of pre-sales activities
· Develops excellent customer relationship and delivers great customer satisfaction
· Displays good subject matter and technical expertise
· Displays good people management skills
· Retention of the key team members with high motivation
· Demonstrates ability to follow the existing processes and strives to improve and adapt to new processes
· Show great productivity and excellent quality deliverables.
· Provides excellent managerial and technical leadership to the team
- Design, develop and manage data on various open-source SQL databases
- End-to-end performance tuning of Oracle, MariaDB, MySQL, PostgreSQL, and Aurora against very large data sets
- Database cluster connectivity and security
- Conduct database training
- Software installation and configuration
- Database patching and upgrading
- Using monitoring and management tools
- Troubleshoot various issues with other dba’s/developers
- Point of Contact for Vendor escalation
- Point of Contact for professional service to Customers
- Cross-platform migration from Oracle to MySQL/MariaDB/PostgreSQL/Aurora
- Support the creation, maintenance, and implementation of procedures regarding how problems are identified, received, documented, distributed, and corrected
- Ensures project documentation is complete, current, and stored appropriately
- Manages day-to-day project and scope changes
- Communicate and coordinate database changes, backups, and downtime to users
- Identifies potential security issues and recommend strategies to ensure database security
- Research and evaluate new technologies
- Proactively monitor systems for optimum performance and capacity constraints
- Establish standards and best practices for SQL
- Interact with and coach developers in SQL scripting
- Perform database backup and recovery
- Provides 24x7 support for enterprise database systems
- Must provide mentoring and training to other staff members
- Write procedural documentation including requirements for databases
- Develop and coordinate knowledge transfer
- Establishes enterprise-wide uniform infrastructure, including supporting defined departmental content processes and creating guidelines for content deployment
- Interacts with business units to gather, define, and organize the delivery of business solutions Data
- Modeling, design & implementation based on established standards
- Automate manual tasks
- Candidate with a college degree and relevant work experience
- 7+ years of hands-on DBA experience with Oracle, MySQL, MariaDB, and PostgreSQL and supporting tools
- Strong experience with Linux is required, including command-line editors, scripting (shell, Python, Perl, etc.)
- Experience in database performance tuning and strong SQL tuning skills
- Experience in database and cross-platform upgrades required Experience in all aspects of the software development lifecycle including requirements gathering, design, coding, testing and production support
- Must be familiar with RDBMS concepts, practices, and procedures
- Must have knowledge of network connectivity
- Extensive experience with Export/Import, Backup and Recovery
- Extensive experience with Database Replication Master/Slave, Master/Master (BDR)
- Extensive experience with MySQL (MariaDB, Percona) Galera cluster
- Experience with MaxScale
- Proficient in SQL Language
- Knowledge of ServiceNow, or similar Ticket Management Software
- Knowledge of SAN infrastructure including HP and NetApp
- Ability to work on projects at a time
- Knowledge of middle-tier application servers
- Strong troubleshooting and problem resolution skills
- Good knowledge of Data Modeling
- Knowledge of XML and JDBC
- Experience of NoSQL databases (Cassandra, Oracle NoSQL, MongoDB) is a plus
- Certifications on MySQL, PostgreSQL, and Aurora
What you'll do:
UniAcco, UniCreds, and UniScholarz are looking for passionate professionals looking forward to build their career in Global Property Consulting, International Credit Consulting, and Study Abroad Consulting.
Desired Candidate Profile:
- Candidates with 0-3 Years of Experience.
- Candidates who aspire to kickstart their career as Business Developement Professionals and Consultants
- Candidates who are already based in Mumbai
- Candidates having decent English Communication.
Package
Job Offer - 4 LPA (Fixed) + Performance Incentives upto 60k per Month (Variable)
- Your responsibilities will be to manage, design, build, and maintain APIs, services, and systems to serve product requirements, working closely with other engineers to build new features in a scalable manner.
- You will own services across the stack and be responsible for code quality, uptime and performance.
- As a company, we are very data driven and customer focused.
- As an engineering team we are driven by metrics and care deeply about agility without compromising on the quality of our output.
- We are working towards creating an environment where individuals feel empowered to take ownership and initiative.
- You have a minimum 2 years of experience managing a team and working on production systems at a product company with decent scale
- You have been part of projects where new subsystems were built to serve product requirements.
- You have strong knowledge of software development fundamentals, including relevant background in computer science fundamentals and agile development methodologies.
- You have built API services using modern web frameworks in programming languages like Ruby, Python, Javascript
- You have a strong understanding of relational databases and SQL
- You practice test driven development
- You are an excellent collaborator & communicator.
- You know that startups are a team sport.
- You listen to others, aren't afraid to speak your mind and always try to ask the right questions.
- You are excited by the prospect of working in a distributed team and company.
- If you like to tinker and have hobby projects, send us links to your blog, github etc!
*Experience with MS SQL server and other relational database technologies.
*Experience with testing methodologies
*Familiarity with MS Windows server and or Linux server environment
* Experience using CRM and or ticketing systems and tools including but not limited to: Salesforce, Clickup,Monday,JIRA Software,etc
*Knowledge on cloud technologies, particularly Microsoft Azure
*Experience in .NET DEVELOPMENT WITH MVC HTML,CSS, JAVA SCRIPT LIBRARIES,JQUERY C#,SOAP ABD REST
*Azure certifications of any kind
A keen ability to troubleshoot deep and solve problems











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