
Required qualifications and experience:
- Graduate in any specialization
- Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
- Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
- Good presentation and MS Excel skills
- Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team
Roles and responsibilities:
- Perform quantitative assessment and continuous process improvement to drive business and efficiency.
- Manage the roster and deliver on the service levels as per the agreement.
- Raise alerts on downtimes or fluctuations.
- Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
- Analyse various process gaps and raise request for new SOPs to close loop.
- Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
- Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
- Internal and external stakeholder management.
- Coordinate Application ID management and maintain records.
- Improve operational deliverables of the aligned LOBs of the outsourced partner.
- Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
- Work on better tagging of customer voice and better ways of process flows.
- Device proactive programs to reduce calls.
- Devise cross-functional and up-skilling training plans for current teams.
- Manage Transactional Training and Development of the trainers.

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Job Summary:
We are seeking a passionate and energetic Fashion Assistant to support our brand and design teams across various functions including styling, trend research, product development, and campaign coordination. This role is ideal for someone who understands contemporary fashion, follows global trends, and is eager to grow within a fast-paced retail and lifestyle environment.
Key Responsibilities:
- Assist in product styling and coordination for lookbooks, catalog shoots, and e-commerce platforms.
- Coordinate with buying, merchandising, and marketing teams for sample tracking, approvals, and visual consistency.
- Track competitor trends, pricing strategies, and category-wise product offerings.
- Prepare presentation decks, swatch files, and styling concepts for seasonal launches.
Tele sales Representative responsibilities include:
Contacting potential or existing customers to inform them about a product or service using scripts.
Answering questions about products or the company.
Asking questions to understand customer requirements and close sales.
Job brief
We are looking for an enthusiastic Tele sales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective tele sales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Nucleus – Senior Solutions Specialist
Location: Noida
Primary Responsibilities
Ability to communicate Value Proposition of Nucleus' Lending Product solutions to Banks and Financial Institutions
Be responsible to incubate the solution to BFSI client as per Nucleus' lending product fitment
Business/System Analysis, Solutions Designing & Pre-Sales
Support with functional scoping of RFPs, RFIs and Opportunities
Imparting trainings and demos to Prospects, Clients, Internal Teams, Sales teams, Channel Partners and Analysts
Expectation from the Role
Ensuring customer satisfaction by pitching right solutions, showing and explaining value of products to clients, requirement to product mapping
Basic knowledge of Retail/Corporate Lending domain
Willingness for Overseas and Domestic travel for client meetings, demos and Proof of Concepts (Post Covid)
Desired for the Position
Good command over written and verbal communication in English
Knowledge of Lending life cycle
Well-groomed/presentable
Good at interpersonal skills
Stakeholder management
Agile
Experience: 6 yrs plus
The objective of digital marketing is to develop strong and innovative strategies to promote the business brand, products, and services. A digital marketing professional is expected to effectively use all marketing tools and techniques like https://www.simplilearn.com/ppc-marketing-ultimate-guide-article" target="_blank">PPC, https://www.simplilearn.com/tutorials/seo-tutorial/what-is-seo" target="_blank">SEO, SEM, https://www.simplilearn.com/email-breakthroughs-that-wont-break-the-law-article" target="_blank">email, https://www.simplilearn.com/social-media-for-business-article" target="_blank">social media, and https://www.simplilearn.com/display-advertising-mistakes-article" target="_blank">display advertising. A typical digital marketing job description will cover all the above aspects, and more:
- Identify trends and insights
- Allocate marketing investments
- Plan and direct marketing campaigns
- Manage an organization's website and maintain it, keeping best practices in mind
- Optimize content for the website and social media platforms
- Work with various content formats such as blogs, videos, audio podcasts, etc.
- Track the website traffic flow
- Implement and analyze performance metrics
- Measure and assess goals vis-à-vis ROI
- Device experiments and conversion tests
- Provide internal reports on a regular basis
- Execute new and creative collaborations among technologies and platforms
A digital marketer can work in a variety of different industries, and the possibilities are endless. The job outlines point to an exciting role with great ROI and data insights compared to other forms of marketing.
Besides, a bachelor's degree in marketing or a related field is an essential requirement for those wanting to step into this field. However, certificates in digital marketing and website development/optimization are highly prized nowadays as they equip candidates with real-world exercises, practical assignments, and hands-on projects.

company growth.
● Manage business development and sales staff.
● Business Development activities and Lead generation for Staff Augmentation
Business and for IT Projects through various sources.
● Identifying the Partners and Vendors who would provide the resources on the
various Technical requirements of the clients
● Coordinating internal team and Client, Partner/Vendor team for signing up NDA,
Service Agreements and work orders
● Collecting Staff Augmentation requirements of the Clients
● Sourcing candidates profile from Partners/Vendors or Mist Minds Employees
profiles and sharing with clients
● Follow up on shortlisted candidates and coordinating candidates interview
● Deploying/On boarding the resources remote/offsite/onsite
Interaction with clients and responding to their messages/email during the initial
level interaction
● Coordination with Mist Minds or Partner’s Developer, team on Project status
● Involvement in Project Kickoff, Signoff, Closure, escalations
● Rate negotiations with Client and Partners/Vendors on selected resources and on
IT projects
● Maintaining good relationship with Partners/Vendors and Clients
● Manage day to day data activities related to prospects, opportunities, proposals,
orders etc using standard formats.
● Understanding Customers needs, designing and selling appropriate solutions.
Client database updating.
● Develop long-term high-level relationships with key contacts in assigned
accounts.
● Branding and Promotional activities.
Mandatory Skills:-
• Total experience required 1 years in Java Development.
• Experience on any one of these databases like MySQL OR MongoDB OR Oracle OR
PostgreSQL will work
• Experience in Spring Framework, Hibernate, SpringBoot, REST Web-Services.
• Should have experience with designing and understanding DB schema as per the
business requirements.
• Should have experience with software design patterns.
• Proficient understanding of code versioning tools, such as Git.
Roles and Responsibilities:
• The role covers mostly Java Development with the use of SpringMVC and/or Spring
Boot.
• Analyse product requirements and design to develop efficient, reusable, reliable, and
scalable software with quality conformance.
• Collaborate with the team on architecture, design, code, and configuration reviews.
Desired Candidate Profile
• Good communication skills
• Good troubleshooting skills, analytical and logical skills
• Excellent team spirit and teamwork
• Collaboratively work with the team
• Good to Have: - Experience in Hibernate ORM, Designing Microservices, Experience
in Swagger and Postman.
We are looking for IONIC Developers SDE |, SDE || & Lead positions "2-7 years"
Preferred Notice Period - Less Than 1 Month
Preferred Education - Tier 1 Engineering Colleges - IIT/NIT/DTU or similar
Preferred Work Background - Startup Engineering Experience
REQUIREMENTS
· 2-7 years of experience in Ionic version 3 and above
· A highly talented developer with hands-on experience with React.js, Angular, expert-level knowledge of JavaScript, TypeScript, CSS, HTML5, Bootstrap, Node.js, Web Services (REST) Working with MVVM, MVP, MVC patterns
· Knowledge on capacitor and Unit testing is must
· Familiarity with native build tools like Gradle for Android Studio, XCode
· Good understanding of asynchronous request handling, partial page updates, and AJAX Experience writing and maintaining automated unit-tests, functional tests
· Experience with creating and working with CI/CD pipelines
· Understanding of the full mobile development life cycle
· Knowledge of deployment process for both Android and iOS
· Proficient understanding of code versioning tools, such as (Git / Bitbucket)
· Ability to work independently with minimal supervision while achieving benchmarks Experience with Browser Dev Tools
· Strong written and oral communication. Nice to Have:
· Mobile app technologies such as React, React Native, Flutter
· Experience with PWA and SPAs
· Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.
· Experience working in an Agile/Scrum development process
· Experience working with clients and teams in the US
RESPONSIBILITIES
· Focus on the delivery of web application development projects with heavy emphasis on responsive behavior.
· Work on all aspects of web products, including implementation of the design wireframes, animation/motion, business logic, interfaces to the backend APIs, incorporating analytics & SEO, performance and security.
· Work with the UI/UX designers, product and bridge the gap between Client requirements, graphical design and back-end interfaces.
· Take an active role in how the application looks as well as how it works Set a very high personal bar for code quality
· Build reusable code and libraries for future use
· Evaluate technical feasibility of UI/UX designs
· Optimize application for maximum speed and scalability
· Collaborate with other team members and stakeholders
· Create prototypes and POCs for internal and client use
· Stay updated in the state of the art in web technologies and bring new ideas and innovations to the projects
· Communicate technical issues in an understandable manner to the team and clients. Provide troubleshooting support to clients.
· Manual and automated unit testing to identify bugs and technical issues before and after deploying.

- Deploying, managing, and operating scalable, highly available, and fault-tolerant systems on AWS.
- Implementing and controlling the flow of data to and from AWS.
- Selecting the appropriate AWS service based on compute, data, or security requirements.
- Identifying appropriate use of AWS operational best practices.
- Estimating AWS usage costs and identifying operational cost control mechanisms.
- Managing & troubleshooting on Linux Based Platforms.
- Ensuring efficient functioning of data storage and processing functions in accordance with company security policies and best practices in cloud security.
- Identifying, analyzing, and resolving infrastructure vulnerabilities and application deployment issues.
- Regularly reviewing existing systems and making recommendations for improvements
Essential Criteria:
- Two or more years of hands-on experience operating AWS-based applications.
- Experience provisioning, operating and maintaining systems running on AWS.
- Strong troubleshooting skills like Jboss, Tomcat on Linux Platforms.
- Explicit knowledge of Computing, Storage, Networking, and Security technologies in the Amazon AWS hosting environment.
- Experience in setting up Cloud Monitoring using CloudWatch or any other tool.
- Knowledge of Load Balancers, Firewalls, and network switching components.
- Ability to identify and gather requirements to define a solution to be built and operated on AWS.
- Capabilities to provide AWS operations and deployment guidance and best practices throughout the lifecycle of a project.
- Efficient management of the Company’s IT Assets and Infrastructure.
- Strong knowledge of Linux, shell scripts, Apache, Mysql, Development Operations, Configuration management, monitoring, and TCP/IP protocols.
- Highly self-motivated and hard-working with excellent communication skills. Excellent English verbal and written proficiency is essential.
- Understanding of the basics of scalable SaaS systems /Cloud fundamentals.
- Understanding of security best practices.
- Ability to work with very little supervision and to work well in a team environment.
Location Madurai/Hyderabad/Vijayawada/Bangalore
Job Title Branch Manager
Reporting to CEO & Principal Officer
ROLE SUMMARY
Branch Manager would be responsible for the complete management/operations of the Branch Office on all parameters including but not limited to Business Development and achievement of business targets, Operations, Underwriting, Claims, and General Administration.
DUTIES & RESPONSIBILITIES
- Responsible for significant growth in the overall business volumes of TTI by acquiring new customers from segments viz., MSME, Corporates and HNI customers
- Identify new customers and focus on them to position TT Insurance as a knowledge-based insurance intermediary
- Work closely with the Sales Team and act as a bridge between the customer/sales and the insurance company/corporate office to arrive at meaningful solution on the risks being offered
- Should have a keen eye on the technical aspects of all general insurance products and be able to articulate the same with the insurance company and Clients.
- Supervise the functioning of the BDM’s and Office Assistant and ensure that the service levels on RFQ’s, Policy Issuance and Claims Management are handled in a professional manner without violating any of the provisions of IRDAI regulations
- Be aware of the constant changes in the insurance environment and new products being introduced by insurance companies
- Review the functioning of the team members and initiate corrective steps if any, after discussing the same with the Principal Officer.
EDUCATIONAL QUALIFICATION & COMMUNICATION SKILLS
- Any Bachelor’s Degree from an UGC approved University.
- Fluent in written & spoken English.
- Should have good verbal communication skills in any two Regional Languages viz., Tamil, Telugu, Kannada etc.,
- IRDAI Broker Qualified Person with valid certificate from National Insurance Academy would be an added advantage.
WORK EXPERIENCE
- Minimum 5-8 years of insurance domain experience in Sales/Underwriting/Claims etc.
- Good knowledge and exposure to all the General Insurance Products viz., Fire/ Marine/Engineering/Liability/Motor/Health & Miscellaneous
- Should have worked in a broking firm / insurance company / insurance department of a large corporate company
KEY SKILLS/COMPETENCIES
- Good Planning and execution skills
- Possess good interpersonal relationship
- Ability to convince the internal and external stake holders on technical aspects
- Be Innovative /resourceful with an eye on rapid changing environment











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