
Required qualifications and experience:
- Graduate in any specialization
- Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
- Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
- Good presentation and MS Excel skills
- Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team
Roles and responsibilities:
- Perform quantitative assessment and continuous process improvement to drive business and efficiency.
- Manage the roster and deliver on the service levels as per the agreement.
- Raise alerts on downtimes or fluctuations.
- Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
- Analyse various process gaps and raise request for new SOPs to close loop.
- Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
- Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
- Internal and external stakeholder management.
- Coordinate Application ID management and maintain records.
- Improve operational deliverables of the aligned LOBs of the outsourced partner.
- Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
- Work on better tagging of customer voice and better ways of process flows.
- Device proactive programs to reduce calls.
- Devise cross-functional and up-skilling training plans for current teams.
- Manage Transactional Training and Development of the trainers.

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Job Title: Junior Business Analyst with Project Coordination Experience
Key Responsibilities:
- Analyze business processes, gather and document requirements, and provide solutions to improve efficiency.
- Assist in project planning, scheduling, and resource management.
- Coordinate project activities, timelines, and communication between teams.
- Support project managers in monitoring project progress, identifying risks, and ensuring project goals are met.
- Create and maintain project documentation, including business requirements, project plans, and status reports.
- Collaborate with stakeholders to ensure alignment between business goals and project deliverables.
- Assist with testing and validation of solutions to ensure they meet business needs.
Job Title: Junior Scrum Master
Location: Delhi
Key Responsibilities:
- Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives for the Scrum team.
- Assist the Product Owner in maintaining a well-groomed product backlog.
- Remove impediments to the Scrum team’s progress and protect the team from outside interruptions.
- Ensure that Scrum principles, practices, and theory are properly understood and enacted.
- Track and report key Agile metrics (e.g., burndown charts, velocity) to ensure transparency.
- Foster an environment of collaboration, continuous improvement, and self-organization within the team.
- Work closely with stakeholders and other teams to coordinate dependencies and deliverables.
- Coach team members in Agile best practices to maximize efficiency and quality.
Required Skills & Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 2 to 4 years of experience as a Scrum Master or in a related Agile role.
- Proven experience facilitating Agile ceremonies and using tools like Jira, Confluence, or Trello.
- Strong understanding of Agile frameworks (Scrum, Kanban) and the software development life cycle (SDLC).
- Excellent communication, facilitation, and conflict resolution skills.
- Ability to work with cross-functional teams and manage multiple priorities effectively.
Preferred (Nice to Have):
- Certified Scrum Master (CSM), Certified Scrum Practitioner (CSP), or equivalent certification.
- Familiarity with CI/CD pipelines and DevOps practices.
- Knowledge of Salesforce development processes or integrations (a plus).
- Experience working in an Agile/Scrum environment within a software development team.
Benefits:
- Flexible working hours.
- Certification reimbursement for relevant Agile/Scrum certifications.
- Career development support and learning opportunities.
EXCITED ABOUT YOUR TASKS?
● Connect with potential clients to evaluate needs or promote products and services
● Meeting or exceeding sales goals
● Negotiating all contracts with prospective clients
● Helping determine pricing schedules for quotes, promotions, and negotiations
● Preparing weekly and monthly reports
● Giving sales presentations to a range of prospective clients
● Coordinating sales efforts with marketing programs
● Understanding and promoting company programs
● Obtaining deposits and balance of payment from clients
● Preparing and submitting sales contracts for orders
● Maintaining client records
● Answering client questions about credit terms, products, prices, and availability.
WILL YOU NEED TO SUCCEED?
● Bachelor’s degree in business or management
● Successful track record in B2B sales and negotiation
● A commitment to excellent client service
● Excellent verbal and written communication skills
● Proficiency with data analysis, forecasting, and budgeting
● Proven ability to plan and manage resources
● Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
● Develop a true-to-us visual language and tool kit to shape and etch brand
in the minds of customers
● Conceptualise and execute beautiful designs for brand touchpoints — organic
social, paid ads, emails, website banners, print ads and campaign-specific art
● Collaborate with cross-functional teams like Product and Tech, to support them in
the design-related parts of their projects
● Display an impeccable level of craft, attention to detail and consistency in your
use of brand elements, layouts and typography
● Co-create memorable brand IPs and one-of-a-kind campaigns
● Stay updated with best-in-class work to bring creative excellence to everything
you do
● Be a custodian of our brand guidelines and ensure the organisation fully imbibes
them as a way of life
Requirements :
● A bachelor’s degree in visual communication or a related course
● 1-3 years or 4+ of experience in an ad agency or an e-commerce company/startup
● Strong understanding of Adobe Photoshop, Illustrator and In-design
● Exposure to animation, motion graphics and UX design (a plus)
● An ability to wear multiple hats — from a design thinker to creator
● An obsession with tiny details, clean design and alignment
● Knowledge of design rules, principles and frameworks (you know them well
enough to understand when to break them)
● An understanding of what ticks on social media
● The ability to give creative direction for design-related projects (photoshoots,
video content and customer design sketches) and other brand pieces (brand
films, social campaigns and customer delight projects)
Job Description:
As a WordPress and PHP Developer , you will play a pivotal role in designing, developing, and maintaining high-quality websites and web applications for Texila. You will collaborate with cross-functional teams to ensure projects are delivered on time and exceed expectations. Your expertise in WordPress and PHP will be crucial in implementing robust, scalable, and secure solutions.
PHP and WordPress Developer Responsibilities:
Collaborate with the UI/UX and internal teams to develop custom WordPress themes, plugins, and functionality that align with project requirements.
Write efficient, maintainable, and secure PHP code for both front-end and backend development.
Customize and extend existing WordPress themes and plugins to meet needs.
Integrate third-party APIs and services to enhance website functionality and user experience.
Optimize websites for speed, performance, and SEO, and ensure they are responsive across different devices.
Troubleshoot and resolve issues related to WordPress, PHP, and other web technologies.
Stay up-to-date with the latest industry trends, technologies, and best practices in WordPress and PHP development.
Participate in code reviews, provide constructive feedback, and maintain coding standards within the team.
Collaborate with other developers, designers, and stakeholders to deliver high-quality projects on time.
Requirements:
WordPress developers with strong hold PHP development experience.
Bachelor’s degree in computer science or a similar field.
Proven work experience (6+ YEARS) as a WordPress developer and PHP.
Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
Knowledge of code versioning tools
Experience working with debugging tools such as Chrome Inspector and Firebug.
Good understanding of website architecture and aesthetics.
Ability to manage projects and meet timelines
Location: Coimbatore
Phyllo is a developer tool for developers and businesses to access data of creators / digital solopreneurs directly from the source platforms (e.g. YouTube, Twitch, Upwork, Shopify) with their consent. Think of us as an "account aggregator" but for the creator economy through which creators / digital solopreneurs can link their accounts and share their data with any developer/business who needs it. Such data once shared can act as proof of a creator's digital identity, proof of their work or income.
We are backed by reputed investors and have raised a $15M Series A from RTP Global, Nexus Venture Partners and top angels from Facebook, Teachable, Coinbase and more.
More info at:
- Our Crunchbase Profile: https://www.crunchbase.com/organization/phyllo" target="_blank">https://www.crunchbase.com/organization/phyllo
- Our coverage by cryptechie, a popular US blog on technology and web3: https://www.cryptechie.com/p/creatoreconomy" target="_blank">https://www.cryptechie.com/p/creatoreconomy
- Running Outreach Campaigns to acquire new leads and qualify them.
- Discover and hunt new target prospects.
- Facilitating product demonstrations and technical audits.
Here is how you will continuously add value to the organisation:
- Research and identify new business prospects; identify trends in the creator economy to discover new developers building for creators.
- Identify ways of connecting with these prospects to discuss business opportunities.
- Understand clients’ needs and consult and present them with relevant solutions. Demonstrate Phyllo’s capabilities relevant to them.
- Manage the CRM and log deal data accordingly.
- Attend and participate in weekly sales team meetings.
- Attend and participate in product development and strategy meetings, presenting input from the field and acting as the “voice of the customer.”
- 1-3 years of B2B SaaS or Developer Tool Sales experience
- Sales experience in an early stage startup
- Strong communication and interpersonal skills.
- Willingness to build a career in sales
- Work from home or your preferred location today, tomorrow, and forever.
- A work culture that helps you innovate and evolve continuously. Freedom from old school thinking.
- Choose to work in the hours you feel the most productive.
- We don't count your leaves. Take leaves as and when you require and have a healthy work-life balance for yourself.
Benefits of choosing us…
- Growth Opportunites (Our first priority is a team)
- Paid Overtime (125%), Incentive, Bonus & Gift Provision
- Very Flexible & Friendly work environments
- Work-life balance (taking leave, office timing, *working from home)
- Growth Opportunites (Seriously, We believe in WIN-WIN)
- Months last week (Restaurant, Movies, Fun Activities)
OmnixOne is a Research and Development company, our vision is to create a world free of resource scarcity, so people can have more time for innovation/big things instead of fighting daily life problems. Wanna be part of this great journey, Come with us!
Prerequisites
- We are looking for a person who is really interested in & enjoys technology, is Passionate about Innovation, and Can go the extra mile for perfection.
- Behavioral Attitude: Must be a Quick learner / Highly Dedicated / Responsible person
Require Person: 5
Job Type: Full-time
Office Timing: 9:30 to 6:30
Expected Start Date: ASAP
Fresher Salary: 3,000 to 15,000
Experience Salary: 10,000 to 45,000
Location: Must be from Surat, Gujarat
Below are the skills we are looking for in a candidate.
- Strong hands-on C/C++, Embedded System Development
- Hands-on experience on ESP-IDF, STM32CubeMX, Embedded Linux, RTOS
- Good to have Python, Shell/Bash Scripting, Toolchains
- SPI, I2C, UART, RS485, CAN, and hardware subsystems
- Hardware and IoT / IT Communication protocols knowledge
- Problem-solving and analytical skills.
- Familiar with Standards (SOLID Principles, OOPs, Misra C, etc)
- Schematic / PCB Designing verification
- Ability to trace difficult problems using a variety of tools (debugger, JTAG emulator, logic analyzer, oscilloscope).
- Design, develop, code, test, and debug system software.
We are looking for Embedded software developers who will be responsible for designing, developing, optimizing, and implementing the software that is programmed into devices built around a processor/controllers. Candidates need to write code to solve problems and implement systems that make a physical hardware device work through software.
Thanks and Best Regards
Positions are open for PhDs/Master/Bachelors/Diploma candidates.
Glance – An InMobi Group Company:
Glance is an AI-first Screen Zero content discovery platform, and it’s scaled massively in the last few months to one of the largest platforms in India. Glance is a lock-screen first mobile content platform set up within InMobi. The average mobile phone user unlocks their phone >150 times a day. Glance aims to be there, providing visually rich, easy to consume content to entertain and inform mobile users - one unlock at a time. Glance is live on more than 80 millions of mobile phones in India already, and we are only getting started on this journey! We are now into phase 2 of the Glance story - we are going global!
Roposo is part of the Glance family. It is a short video entertainment platform. All the videos created here are user generated (via upload or Roposo creation tools in camera) and there are many communities creating these videos on various themes we call channels. Around 4 million videos are created every month on Roposo and power Roposo channels, some of the channels are - HaHa TV (for comedy videos), News, Beats (for singing/ dance performances) along with a For You (personalized for a user) and Your Feed (for videos of people a user follows).
What’s the Glance family like?
Consistently featured among the “Great Places to Work” in India since 2017, our culture is our true north, enabling us to think big, solve complex challenges and grow with new opportunities. Glanciers are passionate and driven, creative and fun-loving, take ownership and are results-focused. We invite you to free yourself, dream big and chase your passion.
What can we promise?
We offer an opportunity to have an immediate impact on the company and our products. The work that you shall do will be mission critical for Glance and will be critical for optimizing tech operations, working with highly capable and ambitious peer groups. At Glance, you get food for your body, soul, and mind with daily meals, gym, and yoga classes, cutting-edge training and tools, cocktails at drink cart Thursdays and fun at work on Funky Fridays. We even promise to let you bring your kids and pets to work.
What you will be doing?
Glance is looking for a Data Scientist who will design and develop processes and systems to analyze high volume, diverse "big data" sources using advanced mathematical, statistical, querying, and reporting methods. Will use machine learning techniques and statistical analysis to predict outcomes and behaviors. Interacts with business partners to identify questions for data analysis and experiments. Identifies meaningful insights from large data and metadata sources; interprets and communicates insights and or prepares output from analysis and experiments to business partners.
You will be working with Product leadership, taking high-level objectives and developing solutions that fulfil these requirements. Stakeholder management across Eng, Product and Business teams will be required.
Basic Qualifications:
- Five+ years experience working in a Data Science role
- Extensive experience developing and deploying ML models in real world environments
- Bachelor's degree in Computer Science, Mathematics, Statistics, or other analytical fields
- Exceptional familiarity with Python, Java, Spark or other open-source software with data science libraries
- Experience in advanced math and statistics
- Excellent familiarity with command line linux environment
- Able to understand various data structures and common methods in data transformation
- Experience deploying machine learning models and measuring their impact
- Knowledge of a variety of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks.
Preferred Qualifications
- Experience developing recommendation systems
- Experience developing and deploying deep learning models
- Bachelor’s or Master's Degree or PhD that included coursework in statistics, machine learning or data analysis
- Five+ years experience working with Hadoop, a NoSQL Database or other big data infrastructure
- Experience with being actively engaged in data science or other research-oriented position
- You would be comfortable collaborating with cross-functional teams.
- Active personal GitHub account.
- At least 2+ years of product development experience with expertise in designing and implementing high-performance web applications
- You must be proficient in Problem Solving and Data structures since you got to find the best way of handling a huge set of data.
- Strong hands-on experience in developing web applications using JavaScript
- Strong experience and knowledge in single-page frameworks like ReactJS/Angular/VueJs/other frameworks and ability to design the architecture of single-page applications.
- Strong hands-on experience with JAVASCRIPT, OOPS Concepts, Single page applications, REACTJS, D3, NodeJS, etc
- Build tools such as grunt, gulp, web pack.
- Exceptional debugging skills and knowledge on browser developer tools
- Familiar with RESTful APIs to connect applications to back-end services
- Familiar with optimization techniques (both in file weight and perceived/actual processing speed), debugging techniques, dynamic content retrieval, state management e.g: (Redux), cross-browser support.
- Experience in optimizing the application for performance and scalability using CDN, caching, etc
- Deep experience developing modular, object-oriented JavaScript Strong command of the HTTP protocol and the latest web standards
- Knowledge on Node server, Socket connections and mechanisms to handle real-time async data would be a plus.
- Very Good understanding of Agile/Scrum methodologies
- Very strong full stack experience with familiarity in serving technologies such as HTTP, CDN, proxies and caching
- Working experience with distributed teams and leading them is a plus
- Strong hands-on on writing test cases and documenting UI component.











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