
Required qualifications and experience:
- Graduate in any specialization
- Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
- Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
- Good presentation and MS Excel skills
- Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team
Roles and responsibilities:
- Perform quantitative assessment and continuous process improvement to drive business and efficiency.
- Manage the roster and deliver on the service levels as per the agreement.
- Raise alerts on downtimes or fluctuations.
- Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
- Analyse various process gaps and raise request for new SOPs to close loop.
- Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
- Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
- Internal and external stakeholder management.
- Coordinate Application ID management and maintain records.
- Improve operational deliverables of the aligned LOBs of the outsourced partner.
- Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
- Work on better tagging of customer voice and better ways of process flows.
- Device proactive programs to reduce calls.
- Devise cross-functional and up-skilling training plans for current teams.
- Manage Transactional Training and Development of the trainers.

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Position: EXECUTIVE ASSISTANT TO DIRECTOR- Female
Location: Meerut
Experience: 7-12 year on any leadership role preferred with a manufacturing company.
salary: Negotiable
Industry: Manufacturing
Qualification: Any Graduate or Post graduate
Executive Support:
· Manage and optimize the Directors complex calendar, including scheduling meetings, travel arrangements, and key events.
· Prepare briefing materials, agendas, and presentations for meetings.
· Handle confidential information with utmost discretion.
· Coordinate and prioritize incoming communications (emails, calls, documents) for the Director.
Project & Office Management:
· Oversee key projects and initiatives on behalf of the Director.
· Manage workflows and deadlines to ensure timely completion of tasks.
· Lead and mentor junior administrative staff and executive assistants.
Stakeholder Engagement:
· Serve as a liaison between the Director and internal/external stakeholders.
· Draft and review correspondence, reports, and presentations.
· Coordinate with other departments to facilitate smooth operations.
Event & Travel Coordination:
· Arrange complex travel itineraries, including visas, accommodations, and logistics.
Strategic Support:
· Assist in preparing strategic documents, reports.
· Conduct research and compile data to support decision-making.
· Anticipate the Directors needs and proactively manage tasks and issues.
· Play as a role of CRM to maintain the good relationship with the existing clients.
Skills:
· Exceptional organizational and time-management skills.
· Strong written and verbal communication abilities.
· Good listening skills.
· High level of discretion and confidentiality.
· Proficiency in MS Office Suite, Google Workspace, and proficiency in any software .
· Strong problem-solving skills and adaptability in a fast-paced environment.
· Strategic thinking and problem-solving
· Proactive and resourceful
· High emotional intelligence and interpersonal skills
· Leadership and team management.
mail updated resume with current salary-
Email: jobs[at]glansolutions[dot]com
stish: 88 O2 74 97 43
Dear Candidate,
We are urgently Hiring for Technical Consultant-SAP IBP for Demand at Bangalore Location.
Position: SAP IBP for Demand
Location: Bangalore
Experience: 5-8 yrs
Salary: Best in Industry (20-25% Hike on the current ctc)
Note:
only Immediate to 15 days Joiners will be preferred.
Candidates from Tier 1 companies will only be shortlisted and selected
Candidates' NP more than 30 days will get rejected while screening.
Offer shoppers will be rejected.
Best Regards,
Minakshi Soni
Executive - Talent Acquisition (L2)
Rigel Networks
Worldwide Locations: USA | HK | IN
Job Title: Sales Executive
Location: Okhla Industrial Area Phase 1, New Delhi
Job Type: Full-time
Working Hours: 10 AM to 7 PM
Salary: Competitive, with commission opportunities
Responsibilities:
- Conduct cold calls to potential clients to generate leads.
- Research and collect client data from various online sources.
- Identify potential clients from the internet and social media platforms.
- Follow up on leads and maintain consistent communication with clients.
- Negotiate and close sales deals effectively.
- Build and maintain strong, long-lasting relationships with clients.
- Report on sales progress and client interactions to the management team.
Qualifications:
- Previous experience in sales, especially in cold calling, is preferred.
- Strong research skills and the ability to find relevant data and leads online.
- Excellent communication and negotiation skills.
- Ability to build and maintain relationships with clients.
- Self-motivated, goal-oriented, and able to work independently.
- Familiarity with CRM software is a plus.
Benefits:
- Competitive base salary with performance-based bonuses.
- Opportunities for career growth and development.
- Friendly and supportive work environment.
Blue9 Technologies looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.
As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.
If you’re also familiar with Agile methodologies, we’d like to meet you.
Responsibilities
- Work with development teams and product managers to ideate software solutions
- Design client-side and server-side architecture
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning databases and applications
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Write technical documentation
- Work with data scientists and analysts to improve software
Requirements
- Proven experience as a Full Stack Developer or similar role
- Experience developing desktop and mobile applications
- Familiarity with common stacks (.net & PHP)
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache), and UI/UX design
- Excellent communication and teamwork skills
- Great attention to detail
- Organizational skills
- An analytical mind
Work on the development backend systems for our first product
Build reliable, secure and performant backend systems
Drive test coverage and continuous delivery automation within the team
Requirements
3-5 years of software development experience
Strong computer science fundamentals
Good knowledge of Java ecosystem
Can write code that is readable, maintainable and performant
Good understanding of relational databases, transactions, entity-relationship modeling
Comfortable writing multi-threaded programs
Desired Skills and Experience
Java,J2EE,Spring,Struts
Below are the Job Details:
Qualification & Experience:- Bachelor's Degree in a relevant field (accounting, business, or computer science); MBA desirable with 8 - 12 years of experience
Job Summary
In this role, you will lead a team of product managers and UX designers based in Pune, India who collaborate with multiple product, engineering, and user experience teams around the world. Members of your team contribute to driving best-of-breed, high growth, integrated solutions used by companies to manage their global sales tax compliance obligations. In addition to ensuring that our solutions put the customer first, you’ll drive alignment to deliver great products that make our customers’ lives easier.
Our ideal candidate is a great communicator who is a strategic, organized, forward-looking performer. You lead by example, have a self-driven sense of urgency, and have an exceptional ability to foster collaboration. If that sounds like you, we hope you will apply.
Job Duties
Interact with customers and subject matter experts to understand market needs
Work closely with product managers and product leaders to drive consolidated strategies and roadmaps across teams and product lines
Understand the competitive landscape of the product portfolio
Work with product managers on goal setting and plan execution
Be an evangelist of the product strategy
Articulate a clear and compelling product vision for how each product area will align with overall corporate goals
Define metrics that measure key business objectives
Bring subject matter expertise about GST compliance requirements
Partner with other leaders and stakeholders to drive strong relationships that foster goal achievement and issue resolution
Qualifications
A strong leadership style that combines product, operational, program and sales knowledge and experience to ensure end to end accountability
8+ years related experience with a mix of roles that contribute to overall customer success
Track record of leading products and product teams from inception through launch for solutions that target small, mid and enterprise-level businesses
Experience with agile development methodologies, and commonly used tools such as Jira, Confluence, salesforce, etc.
Experience defining complex customer journeys
Demonstrated experience partnering cross-functionally, including with executives and other internal stakeholders driving business outcomes
Strong attention to detail
Team player who can drive results through influence and enthusiasm
Exceptional written and oral communication skills, with experience conducting executive-level briefings and demos both internally and with customers
Bachelor's Degree in a relevant field (accounting, business, or computer science); MBA desirable
Preferred Qualifications
Experience with tax automation products, ERP, eCommerce, and other financial accounting systems
Familiarity with accounting and transaction tax compliance concepts (i.e., sales tax returns)
Experience working with partners and 3rd party developersWe are looking for candidates who are comfortable with -
- P&L preparation
- MIS Reporting
- GST and Taxation
- Income Tax
- Vendor Management
- Reconciliation
- Journal Entries
- Invoicing
- Should be comfortable with Tally ERP and Advanced Excel
Requirements:
- B Com or M Com with a specialisation in Accounting











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