Assistant Manager - Customer Contact Centre

Job Title: ERP (Process Manufacturing) Software Sales Specialist

Location: Ahmedabad, Gujarat

Experience: 2-4 years into ERP Sales

Job Summary: We are seeking an experienced ERP (Enterprise Resource Planning) Software Sales Specialist with expertise in the pharmaceutical process manufacturing industry. The ideal candidate will be responsible for driving sales of our ERP software solutions tailored to meet the unique needs of pharmaceutical manufacturing businesses. They will possess in-depth knowledge of ERP systems, understand the complexities of pharmaceutical manufacturing processes, and have a proven track record of achieving sales targets.

Responsibilities:

1. Prospect, qualify, and generate new leads within the pharmaceutical manufacturing industry.
2. Develop and maintain strong relationships with key decision-makers, influencers, and stakeholders at pharmaceutical manufacturing companies.
3. Understand the specific business challenges and requirements of pharmaceutical manufacturing organizations and articulate how our ERP solutions can address those needs effectively.
4. Conduct product demonstrations and presentations to potential clients, showcasing the features and benefits of our ERP software as it pertains to pharmaceutical manufacturing.
5. Collaborate with the pre-sales, implementation, and customer success teams to ensure smooth handover of accounts and successful implementation of ERP solutions.
6. Prepare and deliver proposals, quotes, and contract negotiations in alignment with company policies and pricing guidelines.
7. Keep abreast of industry trends, competitive landscape, and regulatory changes within the pharmaceutical manufacturing sector.
8. Meet and exceed sales targets, objectives, and KPIs set by the company.

Qualifications:

1. Bachelor's degree in Business Administration, Sales, Marketing, or a related field. (MBA preferred)
2. Minimum of 3-5 years of proven sales experience in selling ERP software solutions, preferably within the pharmaceutical process manufacturing industry.
3. Deep understanding of pharmaceutical manufacturing processes, regulatory requirements, and industry challenges.
4. Strong network of contacts within the pharmaceutical manufacturing sector is highly desirable.
5. Excellent communication, presentation, and negotiation skills.
6. Ability to work independently and collaboratively in a fast-paced, dynamic environment.
7. Proficiency in CRM software (e.g., Salesforce) and other sales productivity tools.
8. Willingness to travel as needed to meet with clients and attend industry events.
9. Results-oriented mindset with a focus on exceeding sales targets and driving revenue growth.

Position Overview

We are seeking a talented and creative Graphic Designer toork in abroad countries. The ideal candidate will have a strong portfolio showcasing their design skills and a passion for creating visually appealing content. As a Graphic Designer, you will be responsible for producing high-quality designs for various projects, including digital and print materials, branding, and marketing campaigns.

Key Responsibilities

• Design Creation: Develop and design graphics for websites, social media, email campaigns, print materials, and other digital platforms.
• Branding: Assist in maintaining and evolving the company’s brand identity through consistent design across all platforms.
• Collaboration: Work closely with the marketing and content teams to understand project requirements and deliver effective visual solutions.
• Concept Development: Generate creative ideas and concepts for projects and present them to stakeholders.
• Feedback Incorporation: Revise designs based on feedback from team members and clients to ensure the final product meets their expectations.
• Project Management: Manage multiple design projects simultaneously, ensuring deadlines are met and quality standards are upheld.
• Stay Updated: Keep up-to-date with industry trends, tools, and technologies to ensure designs are modern and effective.

Qualifications

• Bachelor’s degree in Graphic Design, Visual Arts, or a related field (or equivalent experience).
• Proven experience as a Graphic Designer or in a similar role.
• Strong portfolio showcasing a variety of design projects.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant tools.
• Solid understanding of typography, color theory, and layout principles.
• Excellent communication skills and ability to work collaboratively in a team environment.
• Strong attention to detail and a keen eye for aesthetics.
• Ability to work independently and manage time effectively to meet deadlines.

Qualifications & Experience:

▪ 2 - 4 years overall experience in ETLs, data pipeline, Data Warehouse development and database design

▪ Software solution development using Hadoop Technologies such as MapReduce, Hive, Spark, Kafka, Yarn/Mesos etc.

▪ Expert in SQL, worked on advanced SQL for at least 2+ years

▪ Good development skills in Java, Python or other languages

▪ Experience with EMR, S3

▪ Knowledge and exposure to BI applications, e.g. Tableau, Qlikview

▪ Comfortable working in an agile environment

• Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability Meeting sales goals by training, motivating, mentoring and providing feedback to store staff Ensuring high levels of customers satisfaction through excellent service

Primary Responsibilities

• Design, architect and develop advanced software solutions in a cross functional Agile team supporting multiple projects and initiatives
• Collaborate with product owners and/or the business on requirements definition, development of functional specifications, and design
• Collaborate on or lead development of technical design and specifications as required
• Code, test and document new applications as well as changes to existing system functionality and ensure successful completion
• Take on leadership roles as needed

Skills & Requirements

• Bachelor’s Degree required, preferably in Computer Science or related field
• 3+ years of software development experience using GoLang/Java programming language
• Experience with cloud technologies (AWS/Azure/GCP/Pivotal Cloud Foundry/any private cloud) and containerization is required
• AWS - experience in extensive use of AWS offerings like Redis, Kafka etc.
• Experience with a micro-services architecture is a plus
• Excellent communication, collaboration, reporting, analytical and problem-solving skills
• Experience with PostgreSQL or other Relational Databases
• Test-driven development mindset and a focus on quality, scalability, and performance
• Strong programming fundamentals and ability to produce high quality code
• Solid understanding of Agile (SCRUM) Development Process required

We are looking for a full stack developer to produce scalable software solutions.

As a full stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.

If you’re also familiar with Agile methodologies, we’d like to meet you.

Responsibilities:

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Requirements:

• Degree in Computer Science or related field
• Strong organizational and project management skills.
• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React and Amber.
• Proficiency with server side languages such as Python, Ruby, Java, PHP and .Net.
• Familiarity with database technology such as MySQL, Oracle and MongoDB.
• Excellent verbal communication skills.
• Good problem solving skills.
• Attention to detail.

Reporting directly to the Founder

The job requires a great deal of responsibility early on, but we're working on something exciting and there's lots of opportunity of growth and learning.

The job is full-time, remotely based, and with flexible hours.