
Required qualifications and experience:
- Graduate in any specialization
- Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
- Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
- Good presentation and MS Excel skills
- Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team
Roles and responsibilities:
- Perform quantitative assessment and continuous process improvement to drive business and efficiency.
- Manage the roster and deliver on the service levels as per the agreement.
- Raise alerts on downtimes or fluctuations.
- Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
- Analyse various process gaps and raise request for new SOPs to close loop.
- Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
- Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
- Internal and external stakeholder management.
- Coordinate Application ID management and maintain records.
- Improve operational deliverables of the aligned LOBs of the outsourced partner.
- Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
- Work on better tagging of customer voice and better ways of process flows.
- Device proactive programs to reduce calls.
- Devise cross-functional and up-skilling training plans for current teams.
- Manage Transactional Training and Development of the trainers.

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Job Location: Hyderabad, India.
Roles and Responsibilities:
- The Sr .NET Data Engineer will be responsible for designing and developing scalable backend systems using .NET Core, Web API, and Azure-based data engineering tools like Databricks, MS Fabric, or Snowflake.
- They will build and maintain data pipelines, optimize SQL/NoSQL databases, and ensure high-performance systems through design patterns and microservices architecture.
- Strong communication skills and the ability to collaborate with US counterparts in an Agile environment are essential. Experience with Azure DevOps, Angular, and MongoDB is a plus.
Technical skills:
- Strong hands-on experience on C#, SQL Server, OOPS Concepts, Micro Services Architecture. · At least one-year hands-on experience on .NET Core, ASP.NET Core, Web API, SQL, No SQL, Entity Framework 6 or above, Azure, Database performance tuning, Applying Design Patterns, Agile.
- Net back-end development with data engineering expertise.
- Must have experience with Azure Data Engineering, Azure Databricks, MS Fabric as data platform/ Snowflake or similar tools.
- Skill for writing reusable libraries.
- Excellent Communication skills both oral & written.
- Excellent troubleshooting and communication skills, ability to communicate clearly with US counter parts
What we need?
- Educational Qualification: B.Tech, B.E, MCA, M.Tech.
- Experience: Minimum 6+ Years.
- Work Mode: Must be willing to work from the office (onsite only).
Nice to Have:
- Knowledge on Angular, Mongo DB, NPM and Azure Devops Build/ Release configuration.
- Self – Starter with solid analytical and problem- solving skills.
- This is an experienced level position, and we train the qualified candidate in the required applications.
- Willingness to work extra hours to meet deliverables.
Business Development Executive
Position Overview:
We are seeking a highly motivated and experienced Business Development Executive (BDE) with exposure of working in an IT product and service based company to join our dynamic team. The BDE will be responsible for driving business growth, establishing and nurturing client relationships, and achieving sales targets. The ideal candidate should possess excellent communication skills, a strong sales acumen, and a proven track record in generating new business opportunities. This is an exciting opportunity for a proactive individual to contribute to our company's growth and success.
Responsibilities:
Identify and develop new business opportunities through market research, cold calling, networking, and other lead generation techniques.
Build and maintain strong relationships with existing clients, ensuring high levels of client satisfaction and retention.
Knowledge of Software development process, Staff augmentation and knowledge in IT Industry is must.
Conduct thorough market analysis to identify potential target markets, industry trends, and competitive strategies.
Create and deliver persuasive sales presentations and proposals to potential clients, highlighting the unique value proposition of our products or services.
Collaborate with the marketing team to develop effective marketing strategies and campaigns that generate leads and drive revenue growth.
Negotiate and close deals with clients, ensuring favorable terms and conditions that align with company objectives.
Monitor and analyze sales performance metrics, providing regular reports and insights to the management team.
Stay updated with industry developments and trends, and actively participate in networking events and conferences to enhance industry knowledge and expand professional network.
Provide exceptional customer service, addressing client inquiries and concerns in a timely and professional manner.
Collaborate with cross-functional teams, including product development, customer support, and operations, to ensure seamless delivery of products and services.
Qualifications:
Bachelor's degree with IT background, Marketing or a related field. MBA is a plus.
Minimum of 2 years of experience in business development, sales, or a similar role, preferably in a B2B environment.
Proven track record of achieving sales targets and driving business growth.
Strong interpersonal and communication skills, with the ability to build rapport and effectively engage with clients at all levels.
Excellent negotiation and presentation skills, with the ability to influence and persuade key decision- makers.
Proficient in using CRM software and other sales tools to manage leads, track sales activities, and generate reports.
Self-motivated and target-driven, with the ability to work independently and as part of a team.
Strong analytical and problem-solving abilities, with a strategic mindset and the ability to identify opportunities for growth.
Flexibility to travel as required for client meetings, conferences, and industry events. Knowledge of the IT Industry & Market is a plus.
Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe, and Middle East.
Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’ s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customersIntuitive is the fastest growing top-tier Cloud Solutions and Services company.
Job Description
- Experience in Forcepoint Proxy infrastructure with SSL inspection Experience in Cloud Proxy infrastructure Experience in Forcepoint DLP or any DLP tools knowledge of various security compliance requirements.
- Knowledge in different types of VPN , encryption standards, Certificates
- Knowledge in SIEM tools ( Alien vault / Qradar)
- Understanding of networking and core Internet protocols (e.g. TCP/IP, DNS, SMTP, HTTP, and distributed networks). Understanding of Cloud security Understanding of SSO and different authentication methodologies
- Should have hands-on knowledge on Forcepoint version upgrade
2. Responsible for gathering system requirements working together with application architects
and owners
3. Responsible for generating scripts and templates required for the automatic provisioning of
resources
4. Discover standard cloud services offerings, install, and execute processes and standards for
optimal use of cloud service provider offerings
5. Incident Management on IaaS, PaaS, SaaS.
6. Responsible for debugging technical issues inside a complex stack involving virtualization,
containers, microservices, etc.
7. Collaborate with the engineering teams to enable their applications to run
on Cloud infrastructure.
8. Experience with OpenStack, Linux, Amazon Web Services, Microsoft Azure, DevOps, NoSQL
etc will be plus.
9. Design, implement, configure, and maintain various Azure IaaS, PaaS, SaaS services.
10. Deploy and maintain Azure IaaS Virtual Machines and Azure Application and Networking
Services.
11. Optimize Azure billing for cost/performance (VM optimization, reserved instances, etc.)
12. Implement, and fully document IT projects.
13. Identify improvements to IT documentation, network architecture, processes/procedures,
and tickets.
14. Research products and new technologies to increase efficiency of business and operations
15. Keep all tickets and projects updated and track time in a detailed format
16. Should be able to multi-task and work across a range of projects and issues with various
timelines and priorities
Technical:
• Minimum 1 year experience Azure and knowledge on Office365 services preferred.
• Formal education in IT preferred
• Experience with Managed Service business model a major plus
• Bachelor’s degree preferred
Must have a good communication
Confident Enough to deliver lecture in front of camera
Solve student query related to respective subject online
Assessment of assignment and test papers
Get the lecture PPT prepared from our in-house PPT Team
Ability to deliver the lecture with confidence and make the session more interactive
Must be multitasking
Design, develop, and maintain software application following established standards,
procedures, and specifications.
- Strong problem-solving and troubleshooting skills.
- Proactively seeks solutions to improve processes and applications.
- Interfacing with support and other teams for testing, delivery and product dependencies.
- Candidate must have strong and proven experience in C# and .Net Core.
Desired Candidate Profile
We are looking for developers with 2+ years of experience who love challenges and have experience building web applications at scale. Work as a contributing member of a software development team using modern software development techniques to produce best software for Web Applications.
Any Graduate
This Social Media Executive is suited for someone with an entrepreneurial spirit and wants to get a first-hand experience in various things that happen in a new organization. A candidate that doesn’t mind about living any challenging experience by owning it to self.
Candidate will be given responsibilities of supporting (including but not limited to) social media strategy planning, online advertising, promotions, & Ad-Campaigns. He/she will monitor and create aggressive marketing on Instagram & Facebook and create engaging content for blogs, forums and other social networks like Facebook, Twitter, Instagram, LinkedIn, Quora, Pinterest, etc.
He/she will optimize our website, blogs and social media content for maximum reach and impact (e.g. SEO/SEM) by using keyword analysis and cost/benefit analysis. They will develop a content calendar on a weekly and monthly basis.
Our company’s culture is unique in that we truly live by our values of friends first, integrity and doing the right thing.
Nactus is at forefront of education reinvention, helping educators and learner’s community at large through innovative solutions in digital era. We are looking for an experienced AI specialist to join our revolution using the deep learning, artificial intelligence. This is an excellent opportunity to take advantage of emerging trends and technologies to a real-world difference.
Role and Responsibilities
- Manage and direct research and development (R&D) and processes to meet the needs of our AI strategy.
- Understand company and client challenges and how integrating AI capabilities can help create educational solutions.
- Analyse and explain AI and machine learning (ML) solutions while setting and maintaining high ethical standards.
Skills Required
- Knowledge of algorithms, object-oriented and functional design principles
- Demonstrated artificial intelligence, machine learning, mathematical and statistical modelling knowledge and skills.
- Well-developed programming skills – specifically in SAS or SQL and other packages with statistical and machine learning application, e.g. R, Python
- Experience with machine learning fundamentals, parallel computing and distributed systems fundamentals, or data structure fundamentals
- Experience with C, C++, or Python programming
- Experience with debugging and building AI applications.
- Robustness and productivity analyse conclusions.
- Develop a human-machine speech interface.
- Verify, evaluate, and demonstrate implemented work.
- Proven experience with ML, deep learning, Tensorflow, Python
Essential Duties and Responsibilities:
- Execute full lifecycle software development
- Develop, designed well efficient code
- Integrate software components into a fully functional software system
- Fully adaptive to the technology needed for the current project
Requirements:
- Minimum 8 year of strong demonstrated knowledge in PHP, Mysql, Mongodb, Jquery, SASS
- Algorithms, data structure.
- Object-oriented programming.
- AWS/Server experience to handle production machines is a plus.
- Team Management mandatory
- Experience on PHP, PHP Frameworks, Ajax, Knowledge on CMS platform like Opencart, payment gateway integration, experience working on portals.
- Familiarity with software development methodology and release processes.
- Strong problem-solving skills and excellent communication skills
- Product based company preferable
- Startup experience preferable











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