Assistant Manager - Customer Contact Centre

Job Title : Information Management (IM) Advisor – Data Controller

Job Overview :

The IM Advisor (Data Controller) will serve as the primary liaison between business and IT, ensuring best practices in Information Management (IM) solutions, compliance, and data governance.

This role involves designing and delivering IM solutions, ensuring compliance with IM standards, and driving awareness within the organization.

Key Responsibilities :

• Act as the first point of contact for Information Management, advising business teams on best practices and compliance.
• Implement and maintain control systems, procedures, and data validation processes for engineering data warehouses (EDW).
• Collaborate with contractors to ensure data consistency, validation, and integration into central repositories.
• Drive compliance with IM standards, data privacy regulations, and other legal requirements.
• Monitor and improve IM processes, ensuring efficient data handover and control mechanisms.
• Develop and manage data control procedures for projects, ensuring seamless transition to operations.
• Provide IM training to end users and manage offshore data support services.

Key Skills & Qualifications :

• Experience : 3-10 Years in data control on major capital projects, with EPC interface management.
• Technical Expertise :
• Engineering databases, SharePoint, and document management systems.
• Experience with Engineering Data Warehouses (SPF, AVEVA, AIM, ALIM).
• Reporting tools (Power BI, Tableau).
• Knowledge of engineering IM scope, data modeling, and maintenance processes.
• Compliance & Governance : Knowledge of GDPR, security, privacy, and IM best practices.
• Leadership & Communication : Strong interpersonal skills, global stakeholder engagement, and ability to manage multiple projects.
• Technology Awareness : Familiarity with RPA, AI, Blockchain, and machine learning in IM processes.

Preferred Qualifications:

• Previous experience with Shell or similar organizations.
• Knowledge of Agile methodologies and Continuous Improvement practices.

Hospitality Minds is seeking a dynamic and creative Social Media Marketer to enhance and expand our brand presence across platforms. If you’re passionate about content, strategy, and staying ahead of social trends, this is your opportunity to join our vibrant team and drive real impact!

Responsibilities:

• Manage and publish engaging content across Instagram, Facebook, YouTube & LinkedIn.
• Collaborate with creative teams to maintain brand consistency.
• Monitor trends & assist with influencer collaborations.
• Plan & optimize paid campaigns (Google, Facebook Ads, etc.).
• Track performance metrics and share insights.
• Maintain strong client relationships.

Requirements:

• Graduate with 2–3 years of social media marketing experience.
• Creative, enthusiastic & proactive.
• Strong communication and time-management skills.
• Ability to multitask and work in a fast-paced environment.
• Team player with ownership mindset.

About the Role:

We are looking for a talented UI/UX Designer to join our team and play a key role in shaping the user experience of Hector, our AdTech platform. The ideal candidate will have experience in designing intuitive web applications and working with large data sets, ensuring a seamless and visually appealing user interface.

Responsibilities:

• Design user-centric web applications that enhance usability and engagement.
• Work closely with our CEO, developers, and other stakeholders to understand user needs and translate them into intuitive interfaces.
• Create wireframes, prototypes, and high-fidelity designs for new features and improvements.
• Optimize data-heavy interfaces to ensure clarity, usability, and performance.
• Conduct user research, and usability testing, and iterate on feedback.
• Maintain design consistency and ensure adherence to design guidelines and best practices.

Requirements:

• 2-3 years of experience in UI/UX design, preferably in SaaS or data-intensive applications.
• Strong portfolio showcasing web application designs and ability to handle large data sets.
• Proficiency in design tools such as Figma.
• Understanding of responsive design, usability principles, and accessibility standards.
• Experience working with developers and familiarity with front-end technologies (HTML, CSS, JavaScript) is a plus.
• Knowledge of AdTech or advertising platforms is a bonus.

If you're passionate about designing data-driven applications and want to work on an impactful AdTech product, we'd love to hear from you!

• Building user-friendly IOS and Android apps on React Native Platfrom.
• proficient in Coding debugging.
• Collaborate with cross - functional terms to define and design new features .
• Work on bug fixing and improving applications performance.
• Hands on experience in optimizing code for application performance.
• Ability to deliver projects on time by satisfying clients needs .
• Wiriting modular , resuable, maintainable , well documented and fully tested code.

Company Name : LMES Academy Private Limited

Website : https://lmes.in/

Linkedin : https://www.linkedin.com/company/lmes-academy/mycompany/

Role : Animator

Experience: 1 Year to 4 Years

Location: Pallavaram, Chennai, Tamil Nadu.

Job Overview:

We're looking for a Animator who is good at creating great user interfaces to join our friendly team in Chennai. If you have more than a year of experience and are good at talking with people and taking the lead, we'd like to talk to you. As an animator's job involves using artistic and technical skills to create moving images that tell stories, convey emotions, or communicate ideas. Whether working in film, television, video games, advertising, or other industries, animators bring characters, environments, and objects to life through various animation techniques.

*Requirements* :

✅Conceptualizing ideas

✅Creating character sketches

✅Develop storyboards for animation projects

✅Design elements of the animated environment

✅Creating animations on voice over briefs

✅Recording dialogue for the animation, where necessary

✅Collaborate with other creative teams

Key Responsibilities

• There are two main responsibilities of the role:
  • to increase the overall top line by increasing the application rate(optimizing the funnel) 
  • ensuring more users are retained post the first consumption cycle. 
• Create and refine effective programs that leverage tenure and customer behaviour data, and include a mix of triggered and targeted campaigns.
• Identify key, measurable metrics for Customer lifecycle programs with a focus to test and scale rapidly.
• Create, implement and optimize daily/weekly/monthly campaigns and user journeys (retention and reactivation - both automated and not automated)
• Generate deep insights about customers that increase their retention, root-cause & predict churn and lead to inventing new ways to delight and retain customers. Will include conducting primary & secondary customer research through surveys and talking directly with customers. 
• Experiment across the whole retention & re-activation funnel constantly looking for maximum impact on DAU (daily active users)
• Brainstorm new ways of segmenting potential customers and means of communication, leading to quick-test pilots with clear measurable outcomes

Responsible for handling IT requirements from US based clients.

• Must have full life cycle experience of US Staffing
• Sourcing from Job Portals (Monster, Dice, Career builder), Making job postings on the Job Portal.
• Well versed about US Terms like W2, C2C, 1099, US Visas, etc.
• Must be having capability to work with a team or individually.
• Must have strong command on English (oral, written).
• Willing to work in Night Shift Monday to Friday (7.30 PM - 4:30 AM IST).