
Required qualifications and experience:
- Graduate in any specialization
- Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
- Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
- Good presentation and MS Excel skills
- Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team
Roles and responsibilities:
- Perform quantitative assessment and continuous process improvement to drive business and efficiency.
- Manage the roster and deliver on the service levels as per the agreement.
- Raise alerts on downtimes or fluctuations.
- Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
- Analyse various process gaps and raise request for new SOPs to close loop.
- Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
- Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
- Internal and external stakeholder management.
- Coordinate Application ID management and maintain records.
- Improve operational deliverables of the aligned LOBs of the outsourced partner.
- Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
- Work on better tagging of customer voice and better ways of process flows.
- Device proactive programs to reduce calls.
- Devise cross-functional and up-skilling training plans for current teams.
- Manage Transactional Training and Development of the trainers.

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Hiring for MICE-Sales Manager
Location-Gurugram
Experience-5+ Years
Experience in travel is must
Role Description
This is a full-time, on-site position based in Gurugram for the role of MICE Sales Manager. The MICE (Meetings, Incentives, Conferences, and Exhibitions) Sales Manager will be responsible for identifying business opportunities, building and maintaining corporate relationships, and delivering tailored travel and event solutions. The role involves designing and selling comprehensive MICE packages, negotiating with vendors, and ensuring customer satisfaction while meeting sales targets and organizational goals. The professional will also work closely with internal teams to curate customized travel experiences for corporate clients and manage post-event feedback.
Qualifications
Experience in MICE sales, B2B, business development, and corporate relationship management
Strong communication, negotiation, and presentation skills
Proficiency in sales strategy planning and achieving revenue targets
Familiarity with travel and tourism industry trends and insights
Excellent problem-solving capabilities and customer service orientation
Ability to work independently and collaboratively in a fast-paced environment
We are looking for an experienced GCP Cloud Engineer to design, implement, and manage cloud-based solutions on Google Cloud Platform (GCP). The ideal candidate should have expertise in GKE (Google Kubernetes Engine), Cloud Run, Cloud Loadbalancer, Cloud function, Azure DevOps, and Terraform, with a strong focus on automation, security, and scalability.
You will work closely with development, operations, and security teams to ensure robust cloud infrastructure and CI/CD pipelines while optimizing performance and cost.
Key Responsibilities:
1. Cloud Infrastructure Design & Management
· Architect, deploy, and maintain GCP cloud resources via terraform/other automation.
· Implement Google Cloud Storage, Cloud SQL, file store, for data storage and processing needs.
· Manage and configure Cloud Load Balancers (HTTP(S), TCP/UDP, and SSL Proxy) for high availability and scalability.
· Optimize resource allocation, monitoring, and cost efficiency across GCP environments.
2. Kubernetes & Container Orchestration
· Deploy, manage, and optimize workloads on Google Kubernetes Engine (GKE).
· Work with Helm charts, Istio, and service meshes for microservices deployments.
· Automate scaling, rolling updates, and zero-downtime deployments.
3. Serverless & Compute Services
· Deploy and manage applications on Cloud Run and Cloud Functions for scalable, serverless workloads.
· Optimize containerized applications running on Cloud Run for cost efficiency and performance.
4. CI/CD & DevOps Automation
· Design, implement, and manage CI/CD pipelines using Azure DevOps.
· Automate infrastructure deployment using Terraform, Bash and Power shell scripting
· Integrate security and compliance checks into the DevOps workflow (DevSecOps).
Required Skills & Qualifications:
✔ Experience: 8+ years in Cloud Engineering, with a focus on GCP.
✔ Cloud Expertise: Strong knowledge of GCP services (GKE, Compute Engine, IAM, VPC, Cloud Storage, Cloud SQL, Cloud Functions).
✔ Kubernetes & Containers: Experience with GKE, Docker, GKE Networking, Helm.
✔ DevOps Tools: Hands-on experience with Azure DevOps for CI/CD pipeline automation.
✔ Infrastructure-as-Code (IaC): Expertise in Terraform for provisioning cloud resources.
✔ Scripting & Automation: Proficiency in Python, Bash, or PowerShell for automation.
✔ Security & Compliance: Knowledge of cloud security principles, IAM, and compliance standards.
Looking For a Business Development Associate (Desk Job | Hot Leads | No Field Work)
Location: Gurugram
Experience Required: 0-2 years of experience.
Incentives: Up to ₹15,000 per month
We are looking for a Business Development Associate to join our team in a full-time desk-based role. This is not a field job. You will be working with a steady flow of hot leads and converting them through effective communication and follow-ups.
Key Requirements:
- Strong proficiency in spoken English
- Previous experience in sales or telecalling
- Ability to engage customers and close deals over the phone
- This is an excellent opportunity for candidates who are goal-driven and want to build a career in sales without the challenges of field work.
Strong Software Engineering Profile
Mandatory (Experience 1): Must have 5+ years of experience using Python to design software solutions.
Mandatory (Skills 1): Strong working experience with Python (with Django framework experience) and Microservices architecture is a must.
Mandatory (Skills 2): Must have experience with event-driven architectures using Kafka
Mandatory (Skills 3): Must have Experience in DevOps practices and container orchestration using Kubernetes, along with cloud platforms like AWS, GCP, or Azure
Mandatory (Company): Product companies, Experience working in fintech, banking, or product companies is a plus.
Mandatory (Education): From IIT (Candidate should have done bachelor degree Btech or Dual degree Btech+Mtech or Intergrated Msc), From other premium institutes NIT, MNNIT, VITS, BITS (Candidates should have done B.E/B.Tech)
Preferred
AuxoAI is seeking a skilled and experienced Data Engineer to join our dynamic team. The ideal candidate will have 3-7 years of prior experience in data engineering, with a strong background in working on modern data platforms. This role offers an exciting opportunity to work on diverse projects, collaborating with cross-functional teams to design, build, and optimize data pipelines and infrastructure.
Location : Bangalore, Hyderabad, Mumbai, and Gurgaon
Responsibilities:
· Designing, building, and operating scalable on-premises or cloud data architecture
· Analyzing business requirements and translating them into technical specifications
· Design, develop, and implement data engineering solutions using DBT on cloud platforms (Snowflake, Databricks)
· Design, develop, and maintain scalable data pipelines and ETL processes
· Collaborate with data scientists and analysts to understand data requirements and implement solutions that support analytics and machine learning initiatives.
· Optimize data storage and retrieval mechanisms to ensure performance, reliability, and cost-effectiveness
· Implement data governance and security best practices to ensure compliance and data integrity
· Troubleshoot and debug data pipeline issues, providing timely resolution and proactive monitoring
· Stay abreast of emerging technologies and industry trends, recommending innovative solutions to enhance data engineering capabilities.
Requirements
· Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
· Overall 3+ years of prior experience in data engineering, with a focus on designing and building data pipelines
· Experience of working with DBT to implement end-to-end data engineering processes on Snowflake and Databricks
· Comprehensive understanding of the Snowflake and Databricks ecosystem
· Strong programming skills in languages like SQL and Python or PySpark.
· Experience with data modeling, ETL processes, and data warehousing concepts.
· Familiarity with implementing CI/CD processes or other orchestration tools is a plus.
- Developing a deep understanding and analysis of the portfolio company’s financial model
- Portfolio monitoring and financial/operational analysis
- Competition benchmarking and analysis
- Creation of frameworks and guidelines for key business functions both internal and with portfolio companies
- Stage-wise financial and operational goals setting and assessment for portfolio companies
- External and Internal reporting on a Quarterly and Annual basis
Qualifications:
4-6 years of relevant work experience
CA preferred
Working in Big 4 or 6 companies
Strong analytical and interpersonal skills
Should possess strong ethics and high integrity
Designation: Junior C/C++ Developer
Qualification: - MSc in Computer Science / Btech in CSc. or IT
Job Responsibilities:
· Strong C/C++ programming skills
· Strong Shell Scripting skills
· Strong debugging skills using debuggers like GDB
· Debug and resolve issues in existing codebase, identifying and fixing bugs to ensure the stability and performance of the software.
· Familiarity with Linux programming environment.
***Immediate joiners preffered***
About Simpl
The thrill of working at a start-up that is starting to scale massively is something else. Simpl (FinTech startup of the year - 2020) was formed in 2015 by Nitya Sharma, an investment banker from Wall Street and Chaitra Chidanand, a tech executive from the Valley, when they teamed up with a very clear mission - to make money simple, so that people can live well and do amazing things. Simpl is the payment platform for the mobile-first world, and we’re backed by some of the best names in fintech globally (folks who have invested in Visa, Square and Transferwise), and has Joe Saunders, Ex Chairman and CEO of Visa as a board member.
Everyone at Simpl is an internal entrepreneur who is given a lot of bandwidth and resources to create the next breakthrough towards the long term vision of “making money Simpl”. Our first product is a payment platform that lets people buy instantly, anywhere online, and pay later. In the background, Simpl uses big data for credit underwriting, risk and fraud modelling, all without any paperwork, and enables Banks and Non-Bank Financial Companies to access a whole new consumer market.
In place of traditional forms of identification and authentication, Simpl integrates deeply into merchant apps via SDKs and APIs. This allows for more sophisticated forms of authentication that take full advantage of smartphone data and processing power.
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We’re looking for polyglot developers who love to code. You should have >3 years of experience building high-quality products. You should have the ability to write clean code and must’ve worked on one of Ruby, NodeJS, Golang or Python
Responsibilities
- Develop new features - build POCs, get feedback, and scale is our default mode
- Building reusable and platform specific components
- Translating designs and wireframes into high-quality code
- Optimizing services for maximum performance
- Ensure faster release cycles by managing distribution over the cloud
Requirements
- Hands-on experience in all aspects of software development - analysis, coding, writing tests, deployment, the works.
- Knowledge of relational databases, SQL, ACID and distributed locking
- Solid OOPS understanding.
- Good exposure to building distributed systems, micro-services architecture.
- Continuous delivery experience
- Exposure to building platforms (not just products) would be a plus
As a Software Development Engineer 2 at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.
Top Skills:
- You write high quality, maintainable, and robust code, often in Java/C#/Python/C++/Go/Ruby on Rails/node/php.
- You recognise and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
- You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.
Responsibilities:
- You solve problems at their root, stepping back to understand the broader context.
- You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
- You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
- You recognise and use design patterns to solve business problems.
- You understand how operating systems work, perform and scale.
- You continually align your work with Amazon's business objectives and seek to deliver business value.
- You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
- You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
- You communicate clearly with your team and with other groups and listen effectively.
Requirements:
- Bachelors or Masters in Computer Science or relevant technical field with 3+ years of experience in Design and Development
- Experience in software development and full product life-cycle.
- Excellent programming skills in any object oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby, php.
- Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability
- Proficiency in SQL and data modeling.
- Build & maintain internal/external Web-facing applications.
- To design, develop, maintain and enhance web applications according to the specification provided.
- Create elegant web implementations.
- Design, improve and maintain website.
- Understand and enhance User Experience.
- Responsible for detailed Web UI documentation.
- Unit test client-side web applications.
- Able to complete project development on a scheduled basis.
- Possess a good attitude and be self-disciplined.
Desired Candidate's Profile :
- Dynamic, talented UI Developer who enjoys designing, developing and maintaining our product & pushing web technology to its limits.
- Ability to learn, develop and adapt is the most important attribute.
- Work Experience in TypeScript, Angular or React, Node.js.
- Good working knowledge in MVC, MVVC.
- Mastery of HTML, HTML5, CSS, CSS3, JavaScript, jQuery, jQueryUI, jQueryMobile.
- Strong understanding of UI, and usability.
- Familiarity with back-end technologies such as Node.js, MongoDB, python.
- Good knowledge of APIs such as oAuth.
- Basic knowledge of AWS.
- Minimum of 1-3 years of experience working in web and mobile-web field (Responsive design & development).
- Taking responsibility and ownership in the team's work.
Additional Requirements :
- B.Tech/BS/BE/BS/MS/M.Tech/MS in Electronics or Computer Science from a premier institute in India (IITs, BITS, NITs, etc) or abroad.
- Minimum 2- 4 years of Work Experience in Front End Development.
- Should be a fast learner and a self-starter, open to learning new tools.
- Must possess excellent communication (both verbal & written), documentation skills.
- Flexible and adaptable to change and ability to multitask.
- Ability to work with minimal supervision. Should be able to prioritize own workload to meet personal and team objectives.
- Good interpersonal skills with a clear ability to work effectively to fully understand customer requirements.
- Focused on the timely delivery of accurate results.











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