Business Operations Associate

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Paid Media Executive

Experience Level: 1.5 + Years

Location: Bangalore, Karnataka (On-site)..

The ideal candidate will:

● Demonstrate an ability and willingness to learn new skills independently

● Possess the ability to communicate directly with clients, both verbally and in writing

● Have a strong analytical background

● Be detail oriented, highly organized, with a keen eye for consistency

● Be able to work effectively in a collaborative team environment, and independently as required

● Have a strong desire to learn and add value to the team

● Be solutions oriented

● Have worked within platforms including Google Ads, Google Analytics(GA4), Google Tag Manager, Bing Ads, Facebook Business Manager, Instagram Ads, LinkedIn Ads, Twitter Ads

Responsibilities:

● Develop and execute strategic marketing campaigns for clients across multiple media – paid

search, display, video, and social platforms

● Manage all aspects of campaign configuration, launch, and ongoing optimization – including

strategy, ad copywriting, data-based optimization, budget/billing management, and ad trafficking

● Troubleshoot, problem-solve, and find creative solutions to client-specific needs

● Assist creative team with ad creation through copywriting and strategic direction

● Identify optimization opportunities, including continuous testing of ad copy and landing pages,

including A/B testing

● Ensure campaigns are meeting clearly defined conversion objectives

● Create and deliver meaningful analytics and reporting to monitor and show progress

● Maintain knowledge of industry best practices and new technologies

● Maintaining the team strength at all times

Job Title: Front-End Developer –

Location: Chennai ( Taramani)

Experience: 1.-3 Years

Employment Type: Full-time

Job Summary:

We are looking for a highly skilled Front-End Developer with strong expertise in Angular, React.js, and JavaScript, and a good to have IVR systems, Perl/Bash scripting, and WebRTC. Also should have knowledge in AI prototyping tools such as Replit and Lovable The ideal candidate should also be familiar with data visualization using D3.js and basic knowledge of web services (REST/SOAP).

Key Responsibilities:

Key Responsibilities:

• Must be proficient in Angular V18 and have working knowledge of React.js.
• Candidate should have good exposure in developing modern web applications.
• Strong proficiency in JavaScript / TypeScript, HTML5, CSS3, and Angular Material.
• Good knowledge of integrating external REST APIs for application integration.
• Good understanding of AJAX, JavaScript DOM manipulation, and Responsive Design.
• Proven debugging and troubleshooting skills.
• Designing and developing user interfaces using Angular and React best practices.
• Experience with Git version control.
• Extensive experience with Angular framework, its best practices, and commonly used modules.
• Ability to maintain clean, scalable, and consistent project dependencies.
• Build reusable, testable, and efficient code.
• Work on bug fixes and improve application performance.
• Optimize applications for maximum speed and scalability.
• Exposure to rapid AI development and prototyping tools such as Replit, Lovable, or similar AI-assisted development platforms.

Key Skills

• Angular
• React.js
• JavaScript / TypeScript
• HTML5
• CSS3
• Angular Material
• REST API Integration
• Git
• AI Prototyping Tools (Replit, Lovable, etc.)

Should be willing to learn

• Work with IVR systems and integrate them into web-based dashboards
• Write and manage Perl and Bash scripts to automate tasks and system interactions
• Implement and support WebRTC features for real-time communication interfaces
• 
  

Key Skills:

• ✅ Strong knowledge of Angular(16+) MUST
• ✅ Strong expertise in JavaScript and React.js
• ✅ Understanding of basic web services (REST/SOAP)
• ✅ Knowledge of front-end testing frameworks is a plus

Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
• Identify customer needs and recommend appropriate solutions.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Keep records of customer interactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Proven customer support experience or experience as a client service representative.
• Excellent communication and problem-solving skills.
• Ability to multi-task, prioritize, and manage time effectively.
• High school diploma or equivalent; college degree preferred.

Preferred Skills:

• Experience in a call center or BPO environment.
• Knowledge of customer relationship management (CRM) systems.
• Fluency in English.

Note: Cab facility (only drop) available for female candidates.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Shift:

• Night shift
• US shift

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Other Benefits:

• Performance bonus

Role & responsibilities

• Approach & pitch inbound/outbound leads
• Work on an outbound approach for lead generation to build a client list to pitch
• Be in touch with existing clients & gather feedback on our services
• Upsell & cross-sell to existing clients.
• Write emailers to activate cold leads
• Cold-calling new leads
• Understand & explain DLT(compliance to be done during onboarding ) to new clients

Preferred candidate profile

• 0-3 years of experience in Sales & Business Development
• Worked in a Startup or Tech product for a few years
• Proficient in spoken & written communication (English)
• Experience in Lead Generation
• Experience in B2B sales

Perks and benefits

• Flexible schedule
• Food provided
• Paid sick time
• Work-Life Balance
• Great Culture to work in

• Require Angular (2+) Developers having experience of min. 2 years for a long term project.
• The candidate should be able to work independently for the given task.
• Job Location: Gandhinagar, Gujarat.

About Company

• VedikIn Solution is one of the leading web development & web hosting company providing a large number of services starting from web development to mobile app, eCommerce platform, cloud solutions, web hosting services, etc.
• We have a better work culture of fixed working hours, ideas flowing free flow, monthly entertainment trips & continuous appreciation for good work.

• We are located in Gandhinagar, Gujarat since 2016. As part of the expansion, we are currently hiring passionate and talented developers who want to join VedikIn's exponential growth & adventurous journey.

Responsibilities

• The candidate should be able to complete assigned work independently in a timely manner.
• The candidate should be able to communicate with the client independently.

Benefits

• Traveling allowance
• Monthly fun activities
• Monthly team building activities along with team lunch/dinner
• Flexible work timing

Job Type: Full-time

Salary: Up to ₹70,000.00 per month

COVID-19 considerations:
Mask is compulsory, Regular sanitization work is done at the office.

We are looking for a Content Writer to join our team and enrich our websites with new blog posts, guides and marketing copy. Content Writer responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.

• Research industry-related topics (combining online sources, interviews and studies)
• Write clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Submit work to editors for input and approval
• Coordinate with marketing and design teams to illustrate articles
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed
•  

• Proven work experience as a Content Writer, Copywriter or similar role
• Portfolio of published articles
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Hands-on experience with Content Management Systems (e.g. WordPress)
• Ability to meet deadlines

Roles & Responsibilities :

- Participate in ideation of marketing strategy for various products across different geographies

- Plan, ideate and create content with the help of tools and external agencies/freelancers.

- Manage PR & Events for the entire organization.

- Understand and implement best marketing practices in the B2B SaaS industry

- Implement tools to automate marketing & content creation tasks

- Evaluate and deploy vendors, manage relationships, and own deliverables through constant communication

Mandatory Requirements :

- Excellent written and verbal communication (must)

- Min 7+ years of experience in marketing and/or content management in previous roles

- A strong understanding of the B2B SaaS industry or Retail industry.

- Ability to produce results in a fast-paced environment aligned with the organization's priorities

- Entrepreneurial, self-motivated, and ability to prioritize

- A strong focus on generating insights and data-backed decisions

- Familiarity with Digital Marketing tools will be a big plus

What is in it for you :

• Operating as the lead point of contact for any and all matters specific to your accounts (Web, SEO, Content & Email)

• Leading a team of Web, SEO, Content and Email experts
• Collaborating with internal departments to facilitate client need fulfillment.
• Present strategies to clients and ensuring timely execution and delivery
• Analyze the effectiveness of strategies implemented
• Time to time recommend, design and implement new projects to increase their ROI
• Set up a list of KPIs to track for each client
• Prepare and present reports on their progress
• Building and maintaining strong, long-lasting customer relationships
• Collecting and analyzing data to learn more about consumer behavior.
• Maintaining updated knowledge of company products and services and upselling them time to time
• Resolving complaints and preventing additional issues by improving processes.
• Keep abreast with new trends in digital technology
• ​Lastly, manage the P/L of the team and accounts assigned

• Knowledge of digital tools and technology
• Understanding and knowledge of websites, search and email
• Experience in customer service
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Team player & leader
• Good time-management skills and organized
• Great interpersonal and communication skills