- Good understanding of marketplace seller panels
- Good understanding of Shopify and backend
- Overall co-ordination of all orders, vendors and supply chain backend
- Work with Operation Manager on regular basis
- Prepare bi-weekly reports
- Customer Analytics
- Constantly cross verify payment gateway settlements
- Handle operational queries, dispatches and on time customer success
Subodh Popalwar
Software Engineer, Memorres
About Bummer
About
Bummer is a D2C Innerwear brand that is dedicated to providing high-quality, handcrafted innerwear to India's 200 million+ digital millennials. Our mission is to transform the way millennials purchase essential wear by offering doorstep delivery of comfortable undies, eliminating the need for offline shopping.
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Job Description:
We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!
Key Responsibilities:
📞 Customer Support:
👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.
👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.
👉🏻 Assist customers with product information, order status, and other related queries.
📲 Communication:
👉🏻 Maintain positive and professional behavior with customers at all times.
👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.
👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.
😇 Issue Resolution:
👉🏻 Identify and resolve customer issues efficiently.
👉🏻 Escalate complex issues to the appropriate departments when necessary.
👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.
🛒 Order Management:
👉🏻 Assist customers with order placements, modifications, and cancellations.
👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.
👉🏻 Handle product returns, exchanges, and refunds as per company policies.
✍🏻 Product Knowledge:
👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.
👉🏻 Provide accurate information to customers about product features, benefits, and usage.
Requirements:
🖥 Technical Skills:
👉🏻 Familiarity with customer service tools and software.
👉🏻 Basic knowledge of CRM systems.
👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.
👩💼Experience:
👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).
👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).
👨💼Personal Attributes:
👉🏻 Strong problem-solving skills.
👉🏻 Ability to work independently and as part of a team.
👉🏻 High level of integrity and professionalism.
👉🏻 Patience and empathy in dealing with customer concerns.
How to Apply:
Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8
We look forward to welcoming a new member to our dynamic team!
We are looking for a QA Automation Engineer who understands how to ensure the quality of a product that is changing very fast. If you're passionate about writing code to test financial products at scale , then we want to chat. Are you ready to revolutionize the small business banking industry with us?
About the Role
- Collaborate with developers and product managers to deliver the highest quality with each release
- Own the acceptance criteria process with developers and create detailed, comprehensive, and well-structured test plans and test cases for features
- Create the necessary automation library and framework as required and build automation tests and integrated them to CI/CD pipeline
- Communicate using synchronous and asynchronous channels to collaborate effectively
Requirements for the Role
- 5+ years experience with manual and automation testing
- Experience with QA methodologies for large scale web and mobile applications, understanding of software development process
- Experience with mobile,(android and iOS) web and API automation testing using tools such as Selenium, Appium and Postman
- Demonstrated ability to work well with others in a team environment and with geographically distributed teams
- Experience working with SCM tools like Git
- Experience in implementing CI/CD regression pipelines
Head – Sales / Business Development
Objectives of this role
• Represent the company effectively with comprehensive knowledge of our offerings
• Research consumer needs and identify how our solutions address them
• Hire, train, motivate, and advise a team of sales representatives
• Achieve company objectives by planning thoroughly, setting sales goals, analyzing performance data, and making forecasts
• Develop skills continuously for hiring, training, and leading team members, and ensure that they're using effective sales tactics to meet revenue objectives
• Generate leads, and establish and nurture client relationships
Responsibilities
• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Manage the month-end and year-end close processes
Required skills and qualifications
• 8-10 years of experience in managing sales in a corporate setting
• MBA (Sales)
• Proven record of success with the entire sales process, from planning to closing and overachieving sales targets
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Ability to travel at least 20% of the time
Preferred skills and qualifications
• Motivational speaking experience
• Proven success rate at levels above sales quota
.NET
C#3-8 years
About Company:
The company is a global leader in secure payments and trusted transactions. They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth. Their innovative solutions, rooted in a rock-solid technological base, are environmentally friendly, widely accessible and support social transformation.
Requirements:
1. RECENT EXPERIENCE - Has worked on VB .NET over recent 1 year
2. VB.NET/ASP .NET with SQL server experience
3. Web application development with hosting on IIS experience.
4. Basics of Jquery
5. good communication skills
6. good attitude/team -working skills
Javascript
Spring Boot
NodeJS (Node.js)- Building scalable, reliable, high-performing platforms
- Managing project priorities, deadlines, and deliverables
- Participating in the entire lifecycle including analysis, development, fixing and monitoring of issues on the assigned product lines
- Maintaining a high service levels in terms of security, performance, availability, and quality
- Establishing and implementing good development practices to create a top-class, results oriented engineering culture.
Requirements :
- 7 years - 10 years of solid hands on experience in J2EE & related technologies.
- Ability to think in terms of APIs all the time
- Hands on experience in object-oriented designs and principles.
- Hands on experience in data structures, algorithms & design patterns
- Hands on experience in server side, web architecture
- Working knowledge in Spring Framework
- Knowledge in data modeling and hands on experience with at least one RDBMS, MySQL is preferred.
- Knowledge on any of the scripting languages is desirable as you may need to write scripts Javascript, HTML or any front-end frameworks experience is desirable
- Understanding on NoSQL databases.
- You can extrapolate requirements from customers and product management and distinguish between what they need vs. what they want?
- You are always on the lookout for adding configurability and extensibility to your design.
- You cannot agree with not having ability to automatically test software.
- Usability of the solution keeps you awake at nights
Role – Dynamics 365
Experience – 3 years & above
Location – Remote, Jaipur , Pune , Ajmer, Gurgaon, Noida
Job Description:
- Gather requirements from the client
- Proactively builds and manages relationship with client management
- Developing business cases, project plans and project documentation.
- Deliver projects/work on-time, on-budget, and in a way that accomplishes client goals
- Reviews and ensures high quality of work is delivered
- Meets deadlines and manages competing priorities under pressure
- Apply creative thinking to identify possible reporting solution alternatives
- Travel to client locations as per the project and/or client needs
Must Have:
- 5+ years of project experience and Min 2+ years’ experience in Power Platform development and customizations.
- Deep understanding of D365 capabilities, architecture, and deployment of online solutions.
- Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules like Sales, Service, Marketing and Field Service.
- Skills Driving Dynamics CRM implementations through all project phases including discovery, definition, build, test and deploy.
- Experience in leveraging Microsoft Power Platform capabilities for MS Dynamics CRM using PowerApps, Power Automate and Power BI.
- Proficiency in use of C# - CRM SDK, Web APIs, Batch Jobs, Azure functions, JavaScript, SQL, SSRS, SSIS, Plugins, 3rd party APIs, and Custom Workflows with Dynamics CRM.
- Good experience in Portals and USD development with CRM.
- Experience in assisting with integration of CRM with other business systems and applications.
- Assists the functional resources/business analysts with requirements gathering and provides design guidance for mid to large sized Dynamics 365 CRM projects.
- Proficiency in OOB Customizations like Business Rules, Workflows, Actions, Security roles configurations.
- Good knowledge in code and project management using Azure DevOps.
- Experience in the Power Apps component framework
Good To Have:
- Microsoft Dynamics CRM and Power Platform certifications.
Desired Candidate Skills:
- Excellent interpersonal and leadership skills.
- Superior understanding of current applications and trends in IT.
- Good knowledge of all phases of IT including network administration, computer support, help desk, software development or specialization in one area.
- Experience in client communication
- Proficient in communication.
- Mentoring skills of junior resources.
- Excellent foundational consulting skills including critical thinking and analysis, verbal and written communications, executive presence, facilitation and presentation skills, business analysis
- Ability to conduct business user workshops, design reviews, executive presentations, and
- lead other senior stakeholder/sponsor meetings
- Experience in delivering end to end reports
- Must be able to travel to client locations if needed
- Is detail oriented and deliverables focused
Key Skills: Dynamics 365 & Power Platform, Azure DevOps
Currently it has over 300 employees on its rolls and caters to customers through a hub office at every 100 kilometres in Northern India( including Delhi/ NCR , Haryana, Punjab, Himachal Pradesh and Jammu & Kashmir).
The ability to ensure zero downtime for its customers, by providing timely and quality support both in terms of products and services has been the cornerstone of its growth and success.
As a Warehouse Manager, you will be managing the overall functioning of the warehouse including coordinating with the dispatch department & billing department.
What you need to do:
- Working on the shop floor and ensuring efficient running of the warehouse
- Maintaining the warehouse properly and ensuring material is as per billing
- Being responsible for the day-to-day smooth operations of the warehouse
- Building and mentoring a team of warehouse executives and also leading and monitoring their performance on a day-to-day basis
- Maintaining the industrial equipment and spare parts in the warehouse properly, overseeing their pricing, amending to the repairing needs if any and ensuring FIFO and other processes are being followed
- Recording the various warehouse activities, equipment and spares and reporting the same to the company on a timely basis
- Analyzing risk factors involved, analyzing warehouse safety measures and accident reporting system
- Ensuring adherence to all the standard processes and procedures followed by the company
- Strategizing the functions of the warehouse to yield maximum profit
Desired Candidate Profile
What you need to have:
- 7– 10 years of relevant work experience
- Graduation is a must
- Excellent communication skills
- Excellent knowledge and experience in managing heavy equipment and spares
- Good staff management skills
JavaJob Description:
Excellent Java development skills using J2EE, J2SE, Servlets, JSP, JDBC, Java, Spring, Springboot, Hibernate, Microservices, Webservices, Extensive experience designing, developing RESTful APIs, coding experience with either Java/J2EE/Spring, Good SQL knowledge
Required experience in Core Java, Spring, Springboot, Hibernate, Microservices, rest services
Able to understand SDLC process, Extensive experience designing and, developing RESTful APIs, Extensive coding experience with either Java/J2EE/Spring
Qualification Any Graduate
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Software Engineer, Memorres