Operations Executive

Role Summary:

The Relationship Executive will generate hospital-based leads by engaging doctors and counselling expectant parents on cord blood banking, diagnostics, and related services, while managing client presentations, enrollments, CRM reporting, and logistics coordination to drive business growth.

Key Areas of Responsibility:

• Meet doctors to promote the concept of cord blood banking and stem cell applications, and facilitate interaction with expectant parents.
• Promote diagnostics and other services introduced by the company from time to time and generate prescriptions.
• Visit hospitals, nursing homes, and relevant healthcare centers for lead generation, diagnostic business, and institutional tie-ups.
• Build strong relationships with hospital front-office staff, nursing staff, doctor attendants, and coordinators to enable client interaction and service promotion.
• Place drop boxes and flyer stands at strategic locations within hospitals and doctor chambers.
• Ensure regular refilling and upkeep of drop boxes and flyer stands with updated marketing material.
• Conduct counselling sessions at hospitals and doctor chambers to generate qualified leads.
• Update daily activities, lead generation, counselling, and follow-ups accurately in the CRM system.
• Call prospective clients for counselling and referrals, and conduct free presentations at their preferred location.
• Enroll clients, complete documentation, collect payments, coordinate delivery logistics, and share competitor/market information as required.

Qualification, Experience & Skills:

• Graduate in Pharmacy (B.Pharm / D.Pharm) or Life Sciences (preferred).
• prior experience in healthcare / hospital marketing is an added advantage.
• Good communication and interpersonal skills.
• Comfortable working in hospital environments and field-based roles.
• Basic knowledge of MS Office and willingness to learn CRM systems.
• Presentable, customer-oriented, and relationship-focused approach.

Expert in Machine Learning (ML) & Natural Language Processing (NLP).

Expert in Python, Pytorch and Data Structures.

Experience in ML model life cycle (Data preparation, Model training and Testing and ML Ops).

Strong experience in NLP, NLU and NLU using transformers & deep learning.

Experience in federated learning is a plus

Experience with knowledge graphs and ontology.

Responsible for developing, enhancing, modifying, optimizing and/or maintaining applications, pipelines and codebase in order to enhance the overall solution.

Experience working with scalable, highly-interactive, high-performance systems/projects (ML).

Design, code, test, debug and document programs as well as support activities for the corporate systems architecture.

Working closely with business partners in defining requirements for ML applications and advancements of solution.

Engage in specifications in creating comprehensive technical documents.

Experience / Knowledge in designing enterprise grade system architecture for solving complex problems with a sound understanding of object-oriented programming and Design Patterns.

Experience in Test Driven Development & Agile methodologies.

Good communication skills - client facing environment.

Hunger for learning, self-starter with a drive to technically mentor cohort of developers. 16. Good to have working experience in Knowledge Graph based ML products development; and AWS/GCP based ML services.

We are looking for a Product Manager who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

Responsibilities:

• Gain a deep understanding of customer experience, identify and fillproduct gaps and generate new ideas that grow market share, improve customer       experience and drive growth
• Create buy-in for theproduct vision both internally and with key external partners
• Developproduct pricing and positioning strategies
• Translateproduct strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources
• Driveproduct launches including working with public relations team, executives, and other product management team members
• Evaluate promotional plans to ensure that they are consistent withproduct line strategy and that the message is effectively conveyed
• Act as aproduct evangelist to build awareness and understanding
• Represent the company by visiting customers to solicit feedback on company products and services

Requirements:

• Proven work experience inproduct management 
• Proven track record of managing all aspects of a successfulproduct throughout its lifecycle
• Proven ability to developproduct and marketing strategies and effectively communicate recommendations to executive management
• Solid technical background with understanding and/or hands-on experience in software development and web technologies
• Strong problem solving skills and willingness to roll up one’s sleeves to get the job
• Skilled at working effectively with cross functional teams in a matrix organization
• Excellent written and verbal communication skills

• Should possess a minimum of 7-9 years of experience
• 2+ Years in Angular 4 / Angular 6 - Required
• Knowledge of Core Java
• Spring Boot - atleast 1 year experience (mandatory)
• Hibernate - atleast 1 year experience (mandatory)
• Microservices - atleast 1 year experience (mandatory)
• 3 Years in Database – Oracle/SQL – Required
• 2 Years Web API / Restful Services - Required
• 3 Years in using any of IDE (Visual Studio Code, Eclipse, IntelliJ IDEA) and debugging skills - Required
• Knowledge in using Git, SVN, Maven, Unit testing and deployment tools - Required
• Should have some experience in multithreaded/asynchronous programming – Good to have
• Knowledge on ELK Stack is good to have
• Knowledge on Angular 4/6/8+ is good to have

Who we are

ixigo is an AI-based travel app that helps millions of users plan and book their trips every day. Launched in 2007, ixigo is proud to have built numerous industry-first AI-innovations over the last decade. With pre-emptive help from ixigo at every touch-point of their journey, 150 million Indians are now making smarter travel decisions every year. ixigo uses Artificial Intelligence for deal discovery, personalized recommendations, dynamic marketing, airfare predictions, train delay information, PNR confirmation status, infrastructure cost optimization, business intelligence and providing fully-automated customer service over chat and voice. This makes ixigo a lean, tech-intensive and capital-efficient travel business, serving millions of travelers with a team size of under 200. Founded in 2007 by Aloke Bajpai & Rajnish Kumar, ixigo’s investors include Sequoia Capital India, Fosun RZ Capital, SAIF Partners, MakeMyTrip & Micromax.

Role & Responsibility

As a Backend Developer, You will be involved in all aspects of development playing a critical role in the design, planning, development, and deployment and help develop best practices for future development. You will be working closely with Tech, Design and Quality team to build and launch the product.

• Code, develop, design and architect features related to the existing application. We expect you to own modules end to end and take pride in the work products you ship
• Design, implement and maintain highly scalable, multi-tier, distributed server software applications
• Deliver across the entire app life cycle, design, build, deploy, test, release to app stores and support
• Working directly with developers and product managers to conceptualize, build, test and release products
• Take responsibility for performance and stability for all server functions
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Skills & Qualifications:

• At least an undergraduate degree in Computer Science, Engineering, preferably from IITs/Top RECs
• 2-5 years of experience at cutting edge organizations or startups
• Extensive experience in a Java server-side software design and development
• Proficiency in the implementation of algorithms and the use of advanced data structures to solve problems in computing.
• Experience with e-business/e-commerce applications and business environment is a must
• Any experience with internet companies or the travel industry will be a plus

Must have

• Good understanding of Java/J2EE and design patterns
• Strong knowledge of data structures and designing for performance, scalability and availability Knowledge in MongoDB and Web services
• Extensive use of Instruments and Shark to detect memory leaks and for performance optimization
• Good grasp of algorithms, memory management, and multithreaded programming
• Good to have - Python, NodeJS, Mysql, Redis, ElasticSearchGreat people skills!
• Able to fit in well within an informal startup environment and to provide hands-on management
• The high energy level and untiring commitment to drive oneself & the team towards goals

Compensation: Commensurate to skills & experience; comparable to the best in the industry.

Culture: ixigo is proud to have built an entrepreneurial culture that has become a folk-lore in the startup ecosystem. One in every four ixigems has gone on to build successful startups and companies. Our cultural values of integrity, empathy, ingenuity, awesomeness, and resilience have stood the tests of time and we’ve built a fun, flexible and creative work environment that is driven by people with a high degree of ownership. You will get to work with some of the smartest folks in the Indian startup ecosystem, and solve some of the toughest problems for the next billion users by using bleeding-edge technologies. Oh, and we have an awesome “play” area, great chai/coffee, free lunches (yes, they exist!) and a workspace you will fall in love with.