Supervisor

Job Description

We are seeking an enthusiastic and competent Management Trainee to join our operations team on an immediate basis. 

As a Management Trainee, you will be responsible for supporting the day-to-day operational activities in the organization. You will also be responsible for supporting the Chief Operating Officer on daily activities by coordinating with different teams, Managers & leads by performing operational duties.

Roles & Responsibilities

• Coordinating with the COO on operational activities.
• Participating in meetings & keep track of records by preparing agendas & minutes of meeting on daily basis.
• Understanding the company’s policies and protocols.  
• Performing Business operational duties.
• Working with different Team Managers & Leads in understanding the process flow.
• Implementing new policies along with the Team Manager to enhance the process.  
• Providing support to various departments of the organization.  
• Maintaining a positive working environment for the employees at a high level.  
• Complying with the company’s rules and regulations.
• Possess a sense of urgency to manage and prioritize multiple requirements
• Be self-managed, responsive, and dedicated to supporting clients and candidates.
• Nurture a positive working environment
• Report to management on different team statuses.

What we are looking for

• At least 0 to 2 years of related experience in Operations, with product-based or startup, will be a plus. MBA freshers are welcome to apply
• Degree: Any MBA with Supply Chain Management knowledge is a plus.
• Should be people-oriented and results-driven.
• Excellent verbal and written communication skills, with active listening and presentation skills
• Good interpersonal and organizational skills.  
• Proficiency in MS Office Tools.  
• Strong leadership and analytical skills & should be excellent for time management
• Must be a problem solver & can handle multiple tasks
• Ability to work under minimal supervision.  
• Should hold Strong work ethics.  
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
•  

Skill Sets:

·         Familiarity with commercial ad serving platforms such as OpenX, DFP, DFA etc.

·         Excellent presentation and storytelling skills with PowerPoint.

·         Experience with Excel/Pivot tables.

·         Excellent diagnostic skills.

·         Technical acumen to understand how to design campaigns that optimize the use of our tech platform.

·         Superior time management and multi-tasking skills.

·         Willingness to do whatever it takes to get the job done.

Job Location - Verse Innovation, Helios Business Park, 11th Floor, Wing E, Outer Ring Rd, Kadubeesanahalli, Bengaluru, Karnataka 560103

• Ensure that all activities are carried out in a timely and cost-effective manner.
• Application management procedures, systems, and best practices.
• Materials are purchased, inventory is planned, and warehouse efficiency is monitored.
• Assist the organization's processes in remaining lawful.
• Develop strategic and operational goals.
• Examine financial information and apply it to boost profits.
• Budgets and predictions must be managed.
• Perform quality checks and keep track of production KPIs.
• Train and oversee employees 
• Look for methods to improve customer service quality.

Springworks is building the tools and products to enable the era of Remote/Hybrid work and our products have been used by over 350,000+ remote/hybrid employees across 10,000+ organisations and 55+ countries in the last couple of years.

The product stack from Springworks includes:

• SpringVerify — B2B verification platform,
• EngageWith — an employee recognition and rewards platform that enriches company culture,
• Trivia — a suite of real time, fun and interactive games platform for remote team-building,
• SpringRole — verified professional-profile platform backed by blockchain, and
• SpringRecruit — a forever-free applicant tracking system.

Role Overview

First and foremost, we're looking for people who are excited about what we're doing—you don't need to know anything about the HRTech ecosystem, but should be excited to learn. We are seeking a committed and result-oriented individual to join our team.

As an Operations Intern you will be responsible for:

• Helping the operations team in the day to day work.
• Preparing and sorting documents for data entry.
• Compile, verify the accuracy, and sort information according to priorities.
• Entering data into database software and checking to ensure the accuracy of the data that has been inputted. 
• Review data for deficiencies or errors.
• Resolving discrepancies in the information and obtaining further information for incomplete documents. 
• Generate reports, store completed work in designated locations and perform backup operations.
• Take follow-up calls for verification and maintaining of MIS.

Requirements

1. Attention to detail.
2. Organizing abilities.
3. Good communication skills.
4. Good understanding of Google docs, sheets and MS Office is a must.
5. Able to handle multiple tasks.
6. Ability to work to time constraints.
   
   Note: Please note this is a full time internship opportunity and a person should be available for a minimum of 6 months duration for internship.

Benefits

What’s in it for you?

We are a 100% remote company so work from anywhere in India. The intern will gain exciting real-world software engineering experience at a thriving company. We also emphasize heavily on learning - employees have access to one of the world's leading e-learning providers (Pluralsight) & an option to avail additional online learning courses if required & relevant to their role. 

• Paid Internship (Monthly stipend upto INR: 21,000)
• Permanent remote/work from anywhere
• Rewards and recognitions(Surprise gift/Voucher for Intern of the month)
• Monthly reimbursement for Internet expenses - Upto INR 1500
• Opportunity to attend networking events, Shadowing and training experiences with knowledgeable professionals
• Vaccination- You can get a vaccination for yourself and can nominate 5 people of your choice to get vaccinated
• Food- Rs. 500 added to your payroll - no bills to upload

See what our past interns have to say about their experience -https://www.youtube.com/watch?v=1G3a-fkMAtU"> Interns @Springworks

• Analysing medical processes and service quality
• Developing review parameters for quality assessment
• Improving care service delivery and patient experience
• Coordinating with inhouse team of 50 doctors 
• Coordinating with patients for managing grievances
• Creating reports for periodic reviews

Requirements:

• MBBS in Medicine with 1-4 years’ operational and/or administrational experience in a hospital/healthcare company. 
• Fluency in English
• Proficiency in MS office is a must.
• Problem solving attitude
• Post-graduation not required.
• Working Sundays 

However Candidates who are BDS, BAMS or BHMS with at least 2 years in healthcare operations and admin experience may also apply.

Stylopay is one of the few companies globally who offer a payment platform, pre- integrated with the payment ecosystem, as a service to businesses. They have global issuance capabilities through partnerships with Issuers in Europe/UK, South East Asia and Middle East, payment processors and KYB/KYC/Risk service providers. IBAN, Wallet and Pre-card card programs are live in geographies across Europe and Asia.
To augment our Operations, we require a resource with experience in generating reports from IT production environment, preferably in financial domain. She/he should have strong problem solving, analytical and communication skills (verbal and written). She/he should be an excellent team player, with ability to work in a global team and with deadlines.

Roles and Responsibility

1. Looking after entire field operations

2. Coordinate with the sales and technical team to resolve the issues.

3. Take full ownership of keeping the designated clients to keep them hooked to the solution provided by the company.

4. Addressing customer inquiries, concerns and suggestions.

5. Detect repetitive issues and finding a relevant solution for that.

6. Work along with the tech team to fine issues w.r.t to the product and make it stable.

7. Analyze and summarise the day’s work and reporting it to the team manager.

8. Manage maintenance of equipment / devices and services.

Note:

• MUST OWN TWO-WHEELER WITH DRIVING LICENSE
• CANDIDATE WHO CAN JOIN IMMEDIATELY.
• FIXED TRAVEL REIMBURSEMENT.