11+ Global Operations Jobs in Bangalore (Bengaluru) | Global Operations Job openings in Bangalore (Bengaluru)

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Work with the manager through the entire analytical and machine learning model life cycle:

⮚ Define the problem statement

⮚ Build and clean datasets

⮚ Exploratory data analysis

⮚ Feature engineering

⮚ Apply ML algorithms and assess the performance

⮚ Codify for deployment

⮚ Test and troubleshoot the code

⮚ Communicate analysis to stakeholders

Technical Skills

⮚ Proven experience in usage of Python and SQL

⮚ Excellent in programming and statistics

⮚ Working knowledge of tools and utilities - AWS, DevOps with Git, Selenium, Postman, Airflow, PySpark

Company: Wissen Technology

Experience: 4-8 years

Location: Bangalore

Job Overview:

We are seeking a skilled and proactive QA Automation Tester with hands-on experience in Java, Selenium, Rest Assured, and mobile testing across Android and iOS platforms. The ideal candidate will be responsible for designing, developing, and executing automated test scripts to ensure the quality and reliability of our applications across web and mobile platforms.

Key Responsibilities:

• Design and implement robust automation frameworks using Java, Selenium, and Rest Assured
• Develop and maintain automated test scripts for mobile applications (Android & iOS)
• Perform API testing using Rest Assured and validate backend services
• Collaborate with developers, product managers, and QA team members to understand requirements and ensure test coverage
• Execute test cases, analyze results, and report defects with detailed documentation
• Participate in CI/CD pipeline integration for automated test execution
• Ensure cross-platform compatibility and performance of mobile applications
• Maintain test environments and manage test data efficiently

Required Skills & Qualifications:

• Strong programming skills in Java
• Hands-on experience with Selenium WebDriver for web automation
• Proficiency in Rest Assured for API automation
• Experience in mobile automation testing using tools like Appium, XCUITest, or UIAutomator
• Familiarity with Android Studio and Xcode
• Understanding of CI/CD tools (e.g., Jenkins, GitLab CI)
• Knowledge of test management tools (e.g., JIRA, TestRail)
• Excellent problem-solving and analytical skills
• Strong communication and collaboration abilities

Preferred Qualifications:

• ISTQB or equivalent certification
• Experience with performance testing tools (e.g., JMeter)
• Exposure to cloud-based mobile testing platforms (e.g., BrowserStack, Sauce Labs)

Job Description:

We are looking for a skilled Salesforce Developer with strong experience in Apex, Lightning Web Components (LWC), and integrations.

Key Responsibilities:

• Develop and customize solutions using Apex, Triggers, and Visualforce
• Build UI components using Lightning Web Components (LWC)
• Design and implement integrations (REST/SOAP APIs, third-party systems)
• Work on Salesforce configuration (objects, workflows, flows, validations)
• Collaborate with functional teams to deliver scalable solutions
• Ensure code quality, performance optimization, and best practices

Required Skills:

• 5–7 years of Salesforce development experience
• Strong expertise in Apex, Triggers, and LWC
• Experience in Salesforce integrations (REST/SOAP, APIs)
• Good understanding of Governor Limits and data modelling
• Hands-on experience with Flows, Process Builder
• Knowledge of CI/CD and deployment tools (Copado/Git – good to have)
• Good communication and stakeholder management skills

Good to Have:

• Salesforce certifications (Platform Developer I/II)

• Strong proficiency in React Native and JavaScript (ES6+).
• Experience with Redux, Context API, or other state management tools.
• Familiarity with TypeScript and strong understanding of mobile app architecture.
• Knowledge of native build tools like Xcode and Android Studio.
• Experience with RESTful APIs and third-party libraries.
• Familiarity with GraphQL is a plus.
• Hands-on experience in implementing pixel-perfect designs and animations.
• Proficiency in using libraries like React Navigation, NativeBase, or Material-UI.
• Experience with testing libraries like Jest, Detox, or Appium.
• Strong debugging skills using tools like Chrome DevTools, Flipper, or similar.
• Experience deploying apps to the App Store and Google Play Store, including managing certificates and provisioning profiles

·        Prepare and manage project plans (project, release, sprint) with clear achievable milestones

·        Identify risks and dependencies for the projects he manages.

·        Ensure the project is implemented on time within contractual obligations.

·        Responsible for scope management and change management.

·        Follow-up with customers to resolve any dependencies and help manage issues/bottlenecks in implementation.

·        Conduct regular project review meetings.

·        Be an escalation point for implementation team to coordinate with various partners to eliminate any bottlenecks or mitigate any risks.

·        Communicate status to senior management and customers regularly.

·        Should have the ability to manage multiple projects in parallel for various customers.

·        Able to identify impact on project plan due to new changes coming up during the project execution.

·        Interface with customers and understand functional requirements and objectives

·        Working closely with customer’s / business analysts / technical architects for ensuring that right design and architecture is agreed up on for the projects.

·        Escalate issues to senior management or customer if required appropriately

·        Able to influence and implement the best practices of Agile across project teams

·        Ensure compliance with development standards, development process and the documentation requirements.

·        Continuous learning to keep abreast with developments in technology.

·        Provide guidance on functional and technical matters to all the members in the team, if required take support from external team members.

·        Participate in presentations and demonstrations of the software to customers.

·        Identify training needs for the project team to improve productivity and quality of delivery

·        Build a strong team to manage and execute the projects

·        Work with team continuously to resolve conflicts or roadblocks they have to accomplish their tasks

·        Have a periodic 1 x 1 discussion with the team members provide support where required and nominate team/peer for their achievements

·        Understand employee grievances and take initiatives to address and resolve them

·        Participate in any proposal activities as part of pre-sales activities

·        Develops excellent customer relationship and delivers great customer satisfaction

·        Displays good subject matter and technical expertise

·        Displays good people management skills

·        Retention of the key team members with high motivation

·        Demonstrates ability to follow the existing processes and strives to improve and adapt to new processes

·        Show great productivity and excellent quality deliverables.

·        Provides excellent managerial and technical leadership to the team

• Working with hiring managers to understand immediate and future requirements in the various business units
• Handle recruitment activities from gathering the requisitions, sourcing, screening, interviews, offers, follow-up till the candidate joins
• Implementing hiring strategies that can attract top talent with required skillsets
• Building an effective pipeline of candidates and managing candidate relationships
• Choosing the optimum recruitment channel with a special focus on new age sourcing techniques
• Ensuring delivery within agreed timelines and a formal tracking process/ reporting/ metrics
• Handling salary mapping, offer negotiation and following up with the candidates
• Managing reporting, analytics and key recruitment SLAs like cost per hire, recruitment cost ratio, source mix, offer to join ratio, hiring TATetc./ processes and compliance
• Stakeholder Management

What you need to have:

• Minimum 3+ years of experience in the recruitment domain
• Proven track record of hiring candidates, across levels in Engineering and Product functions
• Good communication and interpersonal skills
• Good with reports and creating dashboards
• Awareness of the latest sourcing channels and techniques
• Creative approach to work

DeepSource is working on building tools that help developers ship good code. There are over 40 million developers in the world, and all of them write and review code in some form. There’s a massive opportunity to impact how software is built right from where the code is written using automation and intelligence, that not only improves developer productivity but also increases software’s robustness.

The Language Engineering team works on the source code analyzers, including both programming languages and configuration-as-code systems. As a member of the Language Engineering team, you will work on building the best, most comprehensive, Python analyzer in the world. You will add new rules and Autofixes for finding more issues with code and automatically fixing them. You will be involved with the Python community to understand the problems with static analysis tools in the ecosystem.

• Identify bad code practices in Python and write new analyzers to detect them.

• Improve the coverage of automatically fixable issues.

• Ensure fewer false positives are reported by the analyzer.

• Work on the internal tools that support analysis runtimes.

• Contribute to open-source static analysis tools.

• Strong foundational knowledge in Computer Science.

• At least 2 years of professional software development experience in Python.

• Understanding of the nuances of execution of the source code (AST, data flow graphs, etc).

• Familiarity with Python best practices followed in the industry.

• Native experience with Linux/Unix environment.

• A focus on delivering high-quality code through strong testing practices.

We offer competitive compensation with meaningful stock options, a generous vacation policy, and a workstation of your choice, to name a few of the perks.

A Technical Delivery Manager/Project Manager is required to join the team that will be delivering a large-scale business initiative.

The role is accountable for the technical delivery of a large-scale technical transformation project focusing on upgrading the network fabric of our key data centres. Delivery teams are located in various locations around the globe. 

Specific Responsibilities / Accountabilities:

• Technology delivery – lead the delivery across all technology teams in the workstream throughout the end to end delivery chain
• Planning - Accountable for all technology planning activities, including working closely with Workstream Lead to ensure technology plans are fully and correctly reflected in overall workstream plans and roadmaps
• Dependency management - Ensures all impacts of dependencies are addressed in the overall project plan. Effectively work across the organization to ensure all dependent teams are aligned with the project plans and schedules
• Risk and Issue Management – Ability to proactively manage risk and issues for the workstream in a timely manner and have the confidence to make decisions to mitigate or resolve when required. Work closely with workstream lead to ensure RAIDS are fully documented, mitigated and escalated as required.
• Leadership – Lead and work closely with all members of the team, including business analysts, architects, QA and development management to ensure all aspects from intake, requirements, design and testing are fit for purpose and delivered in a timely manner for planning and execution
• Team performance - Work closely with the Scrum Masters and Vendor management (where required) and QA to ensure the delivery performance of the teams throughout execution and identify opportunities to optimize to improve timeliness, throughput and quality.
• Problem solving and decision making – sound judgment at a senior management level using assertiveness and influencing skills to ensure items are discussed and decisions made and agreed in a timely manner
• Governance – Manage any workstream technology team governance and adhere to the overall programme governance to ensure all stakeholders and team members are aligned and effective in delivery
• Reporting – Ensure reporting is provided as required on a regular basis against roadmap, plans and any performance KPI’s and OKR’s for your teams
• Communication - Working closely and collaboratively with the Project management office to identify and manage all stakeholders, providing visibility and transparency
• Financial Management and Project Accounting – Providing the critical data required for the project management function to monitor and track financial health, analysing resource requirements across multiple projects or across programmes to meet strategic goals

Essential Skills/Experience Required:

• Experience in running scaled agile teams
• Previous experience of working in a large scale, Top Tier Investment Bank or for a wider Financial Services Organisation
• Experience of setting up and working on a Greenfield Programme of work
• Proven experience in delivering large-scale technical programmes in a hands-on capacity
• A software delivery background would be highly beneficial due to the technical nature of the deliverables
• Extensive stakeholder management experience up to senior level, alongside the management of external vendor relationships
• Experience of working in a complex, high-paced environment with a global team
• Excellent communication skills both written and verbal

Key Stakeholders

• Workstream Lead
• PMO
• Scrum Masters/Scrum of Scrums
• Other Delivery Managers for dependencies
• Development leads
• QA Lead
• Product Owners
• Business Sponsors
• Lead BA
• Lead Solutions architects
• Service (Release to BAU)

Hi,

Greetings from IP Momentum!!!

We are currently hiring Sales Head/ Business Development Head for our tele communication entity IP Momentum.

The primary purpose of the VOIP Sales Head is to head the team, and drive the sales by proactively prospect and sell VoIP services to potential customers.

Present VoIP services through on site meetings with decision makers. Close sales opportunities.

Process orders accurately and efficiently, ensuring that all company standards and departmental expectations are met Utilize, maintain and continuously improve various sales and communication techniques

Expert in VoIP products; services; prices; promotions; and technical skills Thrive in a self- directed environment Excellent prospector for new business

Qualifications

Only professionals with experience in VOIP Sales targeting Call Centers and Corporate and Enterprises will be processed Able to verbally communicate clearly, persuasively and professionally in order to achieve the desired/expected sales and customer satisfaction goals Able to professionally and concisely communicate and write in English Candidate must possess knowledge, skills and experience in telephone sales

About us -

https://www.ipmomentum.com/