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Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
Must have experience managing clients in the outside India market (Preferrably US/America clients)
Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
Must have strong technical understanding of digital advertising / programmatic platforms/software products
B2B SaaS (AdTech experience is highly preferred)
Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
Preferred:
B.E/B.Tech (IT/CSE/ECE) with MBA preferred
Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
Experience in analyzing data-driven advertising performance metrics and building optimization strategies.
Role & Responsibilities:
As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.
Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.
Ideal Candidate:
2-5 years of experience inthe internet/technologyindustry (mandatory)
B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
Accountability and personal organisation are essential
Experience in managing a diverse group and training each according to company standards
Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
Self-motivated and proactive mindset with the ability to work independently and as part of a team.
Experience in the tech industry or a related field is highly desirable.
We are seeking highly skilled Technical Specialists in Mobile/Web Application Development who can join our team in Bangalore, India. As a Technical Specialist, you will be responsible for developing and maintaining high-quality mobile and web applications using React and React Native.
Responsibilities:
Collaborate with cross-functional teams to develop and enhance applications.
Participate in the complete software development life cycle.
Develop efficient code using React and React Native frameworks.
Troubleshoot and debug applications.
Ensure application performance, quality, and responsiveness.
Conduct code reviews and stay updated with industry trends.
Identify process improvement areas and mentor junior developers.
Qualifications:
Bachelor's/Master's degree in Computer Science or related field.
8+ years of experience in mobile and web application development.
Proficiency in React, React Native, JavaScript, TypeScript, HTML, CSS.
Strong problem-solving and communication skills.
Ability to manage multiple priorities and deadlines.
Preferred Qualifications:
Experience with Angular, Vue.js, Node.js, or Java.
Knowledge of mobile app deployment for iOS and Android.
Familiarity with testing frameworks and CI/CD pipelines.
If you are passionate about mobile and web application development using React and React Native and can join immediately, please apply with your updated resume and cover letter highlighting your relevant experience. Join Mobile Programming LLC and contribute to exceptional digital experiences for our clients
We are all about building products that make social media fun and a more convenient place to live in and earn from! We @UPCRED dream of changing the way India consumes content in terms of rich media.
If you want to build and scale a product from scratch and create an impact within an entrepreneurial environment, join us!
So as a Full Stack developer in this role, we expect the following from you -
Minimum 2-5 years of product development experience in a startup. The major tech stack is Node, Python, Django, React, AWS, etc. You would be someone who has demonstrated experience in building and scaling the product. Excellent collaboration, communication, and presentational skills to ensure you effectively communicate your team and all the decisions that shaped them, with your stakeholders. Good to have a portfolio showcasing recent works as live experiences.
If you have a passion for building and scaling marketplaces that stand out for great customer experience, this is a game-changing role in our crazy pursuit to become India’s most-loved social brand.
We at UPCRED
Life so good, you’d think we’re kidding:
Competitive salaries. An extensive medical insurance that looks out for our employees & their dependents. We’ll love you and take care of you, promise. Flexible working hours. Tailored vacation & leave policies so that you can enjoy every important moment in your life. Learning and upskilling opportunities. Good food, games, and a cool office to make you feel at home.
HOW?
Apply, and let us know your interest?
Working at UPCRED should be a rewarding experience! Great Young people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. We are a startup looking to scale, let us know if you are interested.
As a partial Google-acquired company, we’re proving success doesn’t come by accident.
Benison has a history of demonstrating growth by innovation. We re-invest our profits back into the initiatives for growth of our people and the company. The culture, technology innovations, customer service, our actions are aligned to our values. Our value and culture is the reason why our people stay with Benison much longer than industry standards.
Get the best from your life with Benison
Join the Benison Developer Family
Benison Technologies is filled with passionate people who lead fascinating lives. You’ll fit right in. From the amazing benefits, mentorship, growth opportunities and team bonding activities, we help you thrive while experiencing the Benison life.
Key Requirements for the Role
Must have worked on Spring and Hibernate.
Outstanding analytical and problem solving skills, including the ability to meet a business requirement with a technical solution.
Excellent interpersonal, communication, presentation and writing skills.
Ability to thrive in a dynamic, agile environment.
Must have knowledge on working with networking projects (networking concepts).
Engineering in Computer Science or related field
Experience with scripting language Java Script, Shell, ANTLR, Groovy
Knowledge of Java 8,11.
Knowledge of Gradle.
Working knowledge on YANG, OpenConfig
Experience with working in Linux environment.
Experience using tools such as Pivotal, GitHub, Jenkins is a plus.
The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.
Responsibilities
Build relationships with prospective clients
Maintain consistent contact with existing clients
Manage sales pipeline
Analyze market and establish competitive advantages
Track metrics to ensure targets are hit
Qualifications
Bachelor's degree 3+ years in sales industry
Experience in full sales cycle including deal closing Demonstrated sales success
Our client is India's first invoice discounting marketplace that connects individual and institutional investors with high-growth businesses looking for working capital. Founded in 2015 by IIT Kanpur alumni, this innovative platform enables micro, small and medium-sized enterprises gain access to working capital by selling their unpaid receivables. The investors in turn earn low-risk high returns through a short-term investment.
This new age venture has handled over 8,00,000 invoices, assisting over 5,000 suppliers through 10,000 investors in 36 locations across India. Backed by Sequoia Capital, Prime Venture Partners and Tiger Global Management this fintech startup helps in fast and secured transactions without the hassle of collaterals.
As a Content & Communication Lead, you will be responsible for creating and spearheading communications strategy and content management.
What you will do:
Ideating and maintaining a content and communications calendar aligning with the overall marketing and company goals
We are currently hiring Sales Head/ Business Development Head for our tele communication entity IP Momentum.
The primary purpose of the VOIP Sales Head is to head the team, and drive the sales by proactively prospect and sell VoIP services to potential customers.
Present VoIP services through on site meetings with decision makers. Close sales opportunities.
Process orders accurately and efficiently, ensuring that all company standards and departmental expectations are met Utilize, maintain and continuously improve various sales and communication techniques
Expert in VoIP products; services; prices; promotions; and technical skills Thrive in a self- directed environment Excellent prospector for new business
Qualifications
Only professionals with experience in VOIP Sales targeting Call Centers and Corporate and Enterprises will be processed Able to verbally communicate clearly, persuasively and professionally in order to achieve the desired/expected sales and customer satisfaction goals Able to professionally and concisely communicate and write in English Candidate must possess knowledge, skills and experience in telephone sales
Job Title: Software developer (Full stack)
Work Experience: 2 to 4 years
Qualification: BE / M. Tech (CS or IS only)
Location: Bangalore, India
About Pramata
Pramata’s unique, industry-proven offering combines the digitization of critical customer data currently locked in unstructured and obscure sources, then converts that data into high-quality, actionable information accessible through one or multiple applications through the Pramata cloud-based customer digitization platform.
Pramata’s customers are some of the largest companies in the world including CenturyLink, Comcast Business, FICO, HPE, Microsoft, NCR, Novelis, and Truven Health IBM. Pramata has helped these companies and more find millions of dollars in revenue, ensure regulatory and pricing compliance, as well as enable risk identification and management across their customer, partner, and even supplier bases.
Pramata is headquartered near San Francisco, California and has its Product Engineering and Solutions Delivery Center in Bangalore, India.
How Pramata Works
Pramata extracts essential intelligence about customer relationships from complex, negotiated contracts, simplifies it from legalese into plain English, synthesizes it with data from CRM, CLM, billing and other systems, and delivers it in the context of a particular user’s role and responsibilities. This is done through Pramata’s unique Digitization-as-a-Service (DaaS) process which transforms unstructured and diverse data into accurate, timely and meaningful digital information stored in the Pramata Digital Intelligence Hub. The Hub keeps the information centralized as one single, shared source of truth along with ensuring that this data remains consistent, accessible and highly secure.
The opportunity - What you get to do
In this role, you will directly contribute to creating the right technologies to extract the information, blending and presenting it to the end user. In order to do this, you will –
- Play a key role in building our next generation applications that helps addresses revenue leakage problems
- Contribute to each step of the product development process from ideation to implementation to release
- Make things happen around you. Handle project ambiguity, complexity, and interdependencies in an organized way
- Collaborate with UI/UX designers to drive great customer experiences
- Rapidly prototype and validate solutions to complex problems
Things you already do:
- Care deeply about the user
- Enjoy working closely with product, design and customer teams
- 'Get' agile and are passionate about iterating to drive results
- Come with strong Computer Science fundamentals
- Have deep experience working web application framework like RoR, J2EE etc (We love and use Ruby on Rails though)
- Are extremely comfortable with using a Javascript library, preferably JQuery
- Are comfortable working with RDBMS like Mysql
- Write code that is maintainable, reusable, and concise
- See value in best practices like TDD, BDD and CI
- Believe that mentoring others helps you too
- Are an excellent communicator with great interpersonal skills.
Bonus points:
- Have an active GitHub account with code you’re proud of
- Worked with a modern web app framework like Angular, Knockout
- Know when not to use node.js
- Know when to and when not to build a microservice
Why join us?
Challenging work that has direct impact to business, informal and collaborative work culture, competitive pay and benefits.
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