- Knowledge of JavaScript to automate workflows, build apps, and integrate third-party applications with G Suite
- Leveraging Google Apps Script as a rapid- application development platform using Docs, Sheets, Slides
- Expertise in extracting the data from offline/ online sources as may be needed
- Automate workflows by developing business applications that tie in multiple tools
- Responding to data-related queries and keeping track of these
- Analysing data to identify trends
- Producing reports and charts communicating trends within data to non-specialists
- 3+ years in Business Analytics or similar roles
- Proficient in programming with Google Appscript and G-suite features used by Gmail, Calendar, Google Drive/Docs/Sheets/Slides, Forms, Chat, Meet and Data Studio
- Knowledge of JavaScript frameworks, familiarity with databases (e. g. SQL
- Expert in Excel and knowledge of programming languages like SQL, R, Python
- Proficiency in statistics & statistical packages like Excel to be used for data set analyzing
- Strong mathematical skills to help collect, measure, organize and analyze data
- Problem-solving skills, Accuracy and attention to detail
Similar jobs
We are backed by marquee VC investors – Elevation Capital and Matrix Partners – to realize this mission. We started with three co-founders who have a pedigreed education (IIT/IIM) and professional background (Nomura, Goldman Sachs, Morgan Stanley, Barclays, Matrix Partners).
📈 Key Responsibilities
● Data and Business Analysis:
○ Lead and manage key analytical initiatives to evaluate and expand the business realized (or GTV) from our products and services
○ Closely work with the internal stakeholders to understand data requirements and make the internal platforms and product live
○ Work closely with the Product and Tech team to onboard new institutes on our tech platform
○ Create independent analysis to identify gaps in current systems and optimize data processes
● Stakeholder Management :
○ Build and maintain a strong relationship across teams of account managers, Tech and Product teams to manage critical tasks, ensure delivery and develop tools and systems to improve the process TAT
📃Desired Qualifications
● Expertise in Excel and SQL and familiarity with Python
● Good to have knowledge of other BI tools such Quicksight, Tableau
● Outstanding written and verbal communication skills
● 1-3 years of experience working in analytics or data operations in Fintech or consumer internet domain (desirable but not a requirement)
✅Measures Of Outcomes
● Schedule adherence to tasks
● Number of business processes changed due to vital analysis
● Number of stakeholder appreciations/escalations
🤩 Benefits
● Becoming a part of the early team
● Competitive salary
● Work with colleagues from strong backgrounds & hungry to succeed
● Opportunity to interact with and learn from high-pedigree investors & mentors -
○ VCs: Tiger Global, Elevation Capital (erstwhile SAIF Partners), Matrix Partners
○ Select angel investors: Kunal Shah, Nithin Kamath, Amit Ranjan
✅ Key Details
● Role: Analyst/Associate
● Location: Bengaluru
● Compensation: Negotiable based on candidate's profile
● Date of Joining: ASAP
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Roles and Responsibilities:
- Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.
- Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
- (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
- Generating product and user insights and working closely with the Product manager to make product and design decisions
- Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
- Owning and improving the core issues related to the product.
- Create and maintain client relationships.
- Stay up to date with new products/services and competitors
- Interpersonal skills to work closely with various stakeholders who may have competing interests
Requirements:
- Previous experience in Business / Systems Analysis or Quality Assurance
- 2-5 years of experience
- A degree in IT / Computer Science
- Proven experience in eliciting requirements and testing
- Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
- Solid experience in writing SQL queries
- Basic knowledge in generating process documentation
- Strong written and verbal communication skills including technical writing skills
Life at Rezo.AI:
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites and blow off steam with your work buddies.
Perks & Benefits:
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here:
http://www.rezo.ai/" target="_blank">www.rezo.ai
Responsibilities
This role requires a person to support business charters & accompanying products by aligning with the Analytics
Manager’s vision, understanding tactical requirements and helping in successful execution. Split would be approx.
70% management + 30% individual contributor. Responsibilities include
Project Management
- Understand business needs and objectives.
- Refine use cases and plan iterations and deliverables - able to pivot as required.
- Estimate efforts and conduct regular task updates to ensure timeline adherence.
- Set and manage stakeholder expectations as required
Quality Execution
- Help BA and SBA resources with requirement gathering and final presentations.
- Resolve blockers regarding technical challenges and decision-making.
- Check final deliverables for correctness and review codes, along with Manager.
KPIs and metrics
- Orchestrate metrics building, maintenance, and performance monitoring.
- Owns and manages data models, data sources, and data definition repo.
- Makes low-level design choices during execution.
Team Nurturing
- Help Analytics Manager during regular one-on-ones + check-ins + recruitment.
- Provide technical guidance whenever required.
- Improve benchmarking and decision-making skills at execution-level.
- Train and get new resources up-to-speed.
- Knowledge building (methodologies) to better position the team for complex problems.
Communication
- Upstream to document and discuss execution challenges, process inefficiencies, and feedback loops.
- Downstream and parallel for context-building, mentoring, stakeholder management.
Analytics Stack
- Analytics : Python / R + SQL + Excel / PPT, Colab notebooks
- Database : PostgreSQL, Amazon Redshift, DynamoDB, Aerospike
- Warehouse : Amazon Redshift
- ETL : Lots of Python + custom-made
- Business Intelligence / Visualization : Metabase + Python/R libraries (location data)
- Deployment pipeline : Docker, Git, Jenkins, AWS Lambda
Role and responsibilities
• Senior Software Engineer work as an integral part of core software test automation team developing the requirement to meet the commitments and quality.
• Execute full software development life cycle (SDLC)
• Write well-designed, testable & high quality code
• Integrate automated components into a fully functional software test automation system
• Troubleshoot, debug and upgrade existing scripts
• Comply with project plans and industry standards
• Ability to Work closely with different scrum teams to understand the product and plan
• Understanding of Agile practices and JIRA Technical skills requirements.
The candidate must demonstrate proficiency in:
• Strong Python programming skills
• Good in Networking(L2/L3) basics
• Software Test Automation Framework Designing
• Software Test Process and bug lifecycle
• Good in Selenium web driver and Rest API automation
• Working experience on Linux based products
• Understanding of data structures
• Familiarity with Dockers Nice-to-have skills
• Deep experience with both hardware and software
• Good understanding of Communication Protocols and traffic validation tools
• Design patterns
• Open-source software
• Familiarity with Tcl
• Problem solving mind and attitude
• Great Team player
• Genuine interest in learning and knowledge sharing.
• Hands-on experience in Jenkins.
• Hands-on experience in Git/GitHub/Bitbucket repository.
Hello
About the Company
Established in the year 1953, Our Client is one of the leading TMT bar manufacturer and exporter in India. It is a well known group that achieves a turn over of 3000 Cr per annum. The group is setting a construction & architecture oriented omni channel B2B & B2C platform
Job Description
- Gather intelligence from key business leaders about needs and future growth
- Partner with the internal IT team to ensure each project meets a specific need and resolves successfully
- Assume responsibility for project tasks and ensure they are completed in a timely fashion
- Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes
- Compile and distribute reports on application development and deployment
- Design and execute A/B testing procedures to extract data from test runs
- Evaluate and draw conclusions from data related to customer behavior
- Consult with the executive team and the IT department on the newest technology and its implications in the industry
Requirements:
- Bachelor’s Degree in Software Development, Computer Engineering, Project Management or related field
- 5+ years’ experience in technology development and deployment
Regards
Team Merito
The incumbent for the position isexpected to deliver but not limited to on following responsibilities:
Set up processes for data management, templatized analytical modules/deliverables.Continuously improve processes with focus on automation and partner with different teams to develop system capability
Understand business briefs clearly and execute new/ad-hoc projects and ensure timely delivery
Keep managers informed about progress on projects and proactively flag gaps on data availability, hiccups on analysis
Develop and enhance statistical model with best in class modelling techniques
Managing the project in Gannt Chart
Deliveron informative and well-organized deliverables
Proactively seek opportunities to help team members by sharing knowledge and expanding skills
Ability to communicate difficult/sensitive information tactfully
- Setting KPIs, monitoring key trends, and helping stakeholders by generating insights from the data delivered.
- Understanding user behaviour and performing root-cause analysis of changes in data trends across different verticals.
- Get answers to business questions, identify areas of improvement, and identify opportunities for growth.
- Work on ad-hoc requests for data and analysis.
- Work with Cross functional Teams as when required to automate reports and create informative dashboards based on problem statements.
WHO COULD BE A GREAT FIT:
Functional Experience
- 1-2 years of experience working in Analytics as a Business or Data Analyst.
- Analytical mind with a problem-solving aptitude.
- Familiarity with Microsoft Azure & AWS PySpark, Python, Data Bricks, Metabase, Understanding of APIs, data warehouse and ETL etc.
- Proficient in writing Complex Queries in SQL.
- Experience in Performing hands-on analysis on data and across multiple datasets and databases primarily using Excel, Google Sheets and R.
- Ability to work across cross-functional teams proactively.
Business development can be summarized as the ideas, initiatives, and activities that help make a business better.
The target area would be clients looking forward to Digital Marketing services. Hence includes,
- Increasing revenues
- Growth in terms of business expansion,
- Increasing profitability by building strategic partnerships and making strategic business decisions.
- Responsible for prospecting, identifying, and developing business with new customers
- Preparing commercials for prospective clients based on the business offering in consultation with the project manager.
- Introduce the new client to the operations team and assist the operations team to work for the new client.
- Competitor analysis: Should be aware of the work being done by the competition and come up with strategies to acquire those accounts.
- Providing management with client/market feedback.
- Ability to identify client needs and decide deliverables for the same.
- Should be self-driven, target-oriented, and passionate
Role Business
- Industry Type IT
- Functional Area Sales & Business Development
- Employment Type Full Time, Permanent
- Role Category BD / Pre Sales
Education
- UG: Any Graduate
- PG: Any Postgraduate
- Doctorate: Doctorate Not Required
● Ability to do exploratory analysis: Fetch data from systems and analyze trends.
● Developing customer segmentation models to improve the efficiency of marketing and product
campaigns.
● Establishing mechanisms for cross functional teams to consume customer insights to improve
engagement along the customer life cycle.
● Gather requirements for dashboards from business, marketing and operations stakeholders.
● Preparing internal reports for executive leadership and supporting their decision making.
● Analyse data, derive insights and embed it into Business actions.
● Work with cross functional teams.
Skills Required:
• Data Analytics Visionary.
• Strong in SQL & Excel and good to have experience in Tableau.
• Experience in the field of Data Analysis, Data Visualization.
• Strong in analysing the Data and creating dashboards.
• Strong in communication, presentation and business intelligence.
• Multi-Dimensional, "Growth Hacker" Skill Set with strong sense of ownership for work.
• Aggressive “Take no prisoners” approach.
Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.
Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.
They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.
- Reporting: Developing on-demand reports
- Presenting reports to senior management; identifying and highlighting key take-aways and improvement areas
- Ad hoc problem solving: Tackling open-ended data-driven problems, as needed.
- Defining ideal target for a given marketing campaign, finding the root cause for low conversion rate in a particular segment
- Creating high-quality presentations for both internal and external stakeholders
Desired Candidate Profile
- Must have skills: SQL (preferably PSQL), MS Excel (Advanced level, VBA is a +), MS Powerpoint, Problem Solving
- Experience in creating reports, making presentations, white-space thinking