Administrative Assistant

Candidate must have atleast 4 years of experience in core Performance Marketing.

● Candidates from D2C, e-commerce or FMCG industry are only applicable.

● Candidate should have handled large-scale paid media campaigns across Meta and Google Ads (experience with additional platforms is a plus).

● Candidate should have managed Marketing budgets effectively while monitoring key KPIs (CAC, ROAS, CTR, CR) and reporting performance metrics regularly

● Candidate should have handled the budget of campaigns in Crores.

● Candidate should have expertise in using tools such as GA4, Meta Ads Manager, and attribution platforms etc.

● Looking for Immediate Joiners to 30 days of Notice period candidates.

BD Software Distribution Pvt. Ltd. is a leading Value Added Distributor (VAD) in the Indian market, offering industry-leading consumer, SMB, and Enterprise-level solutions. We are the Country Partner for top brands in the cybersecurity industry, including Bitdefender. With a strong partner network and technical expertise, we provide comprehensive protection against malware and cyber threats to government organizations, businesses, and consumers. With over 750,000 users in India, we are committed to helping achieve cyber peace.

Job Overview

We are seeking a Renewal Specialist to join our team at BD Software Distribution Pvt. Ltd. This role involves managing the renewal process for our software solutions and ensuring customer satisfaction. The ideal candidate should have 1 to 3 years of experience in a similar role, strong communication skills, and a customer-centric approach. This is a full-time position based in Navi Mumbai, Maharashtra, India.

Qualifications and Skills

1 to 3 years of experience in a Renewal Specialist or similar role

Strong understanding of software solutions and the renewal process

Excellent communication and interpersonal skills

Customer-centric approach with a focus on delivering high-quality service

Ability to build and maintain relationships with customers

Strong problem-solving and negotiation skills

Ability to work collaboratively in a cross-functional team environment

Proficiency in CRM software and MS Office

Attention to detail and strong organizational skills

Roles and Responsibilities

Manage the renewal process for software solutions, ensuring timely renewals and customer satisfaction

Develop and maintain strong relationships with customers, understanding their needs and addressing any inquiries or issues

Provide product knowledge and recommendations to customers, ensuring they are maximizing the value of our solutions

Collaborate with internal teams, including Sales and Support, to achieve renewal targets and resolve customer concerns

Track and monitor customer accounts, identifying opportunities for upselling and cross-selling

Prepare and present reports on renewal activities, highlighting trends, challenges, and opportunities

Stay up-to-date with industry trends and competitive landscape to contribute to product enhancements and market positioning

Maintain accurate and updated customer information in the CRM system

1. To handle the full development cycle.

2. To be responsible for timely releases of the projects.

3. To have knowledge of server AWS.

4. Knowledge of W3C standards and best practices.

5. Experience in working on Linux (Installing and configuring packages like apache, Nginx, virtual hosts, etc)

6. Ability to translate business requirements into system design and perform as per the needs

7. Knowledge of Git.

1. About the Job

Upside Digital is looking for a brilliant mind to help build its portfolio FinTech Startup, https://www.instaval.co/">InstaVal. The role of the FS Developer is ideal for smart coders who have the technical expertise and passion to turn our vision into a living product.

1. You will 

• Work with product lines to implement functional & non-functional business requirements into working software, including APIs, web services, etc.
• Enhance existing web solutions to ensure scalability across customer's new business requirements. 

1. You have

• Good Communication Skills. 
• Good personal work ethics and a well-rounded team player. 
• Ability to own and start projects with the team and manage to deliver in timely manner. 

1. You’re skilled at

• Microsoft .NET Framework (C#).
• Web development (http://asp.net/">ASP.NET, web services, WCF, JavaScript, NodeJS, AngularJS, HTML5, CSS).
• MongoDB or Microsoft SQL, MySQL, NoSQL.
• Staying on top of technology trend and contribute to technical design throughout project.

• Experience or familiar with a SaaS business.
• Past startup experience.

• InstaVal is a tech-enabled Business Valuation and Deal Discovery Platform made to promote equity investments in early stage business.
• Our vision is (i) to empower founders and (ii) enable ecosystem stakeholders to efficiently deliver their set of investment advisory & support services.
• An opportunity for you to be part of a global disruptive startup in the corporate finance space.
• We encourage creative thinking, independent responsibilities for business results & team collaboration.
• We have lives outside of work.

• Airtime: Full-time basis - five days a We’re not civil service officials neither.
• Compensation structure: Salary, Bonus, Equity.
• Location: Dubai,
• Unlimited paid time off as long as you get **** done.
• Start Period: November 2019