E- commerce Data Analyst

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in

2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates

like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Job Role - Social Media Executive

Experience Level - 1 year

Location - Bangalore

Responsibilities:

● Create Campaign Strategies and monitor the execution to achieve the brand objective

● Objective Identification and delivery via curating the best digital strategy

● Managing and Supervising Facebook ads, Instagram Ads, Twitter Ads, and Linkedin Ads

● Handling social pages of Instagram, Facebook, LinkedIn, etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● Define the most important social media KPIs.

● In-depth knowledge of paid marketing and daily implementation, reporting, and running of paid marketing on all social platforms.

● Measure the success of every social media campaign, as per required metrics

● Stay up to date with the latest social media best practices and updates

● Work with copywriters and designers to ensure content is informative and appealing or has relevant writing capability.

● Monitor SEO and user engagement and suggest content optimization.

● Communicate with industry professionals and influencers to create a strong network via social media.

● Provide constructive feedback to the team and train them to achieve desired results.

• Strong technical skills on UiPath, and end to end UiPath offerings
• Understanding of workflow-based logic and hands on experience with RE-framework.
• Excellent communication skill is a must
• Basic programming/Scripting knowledge on VBA/VB/java/C# script is must
• Knowledge in cognitive automation with OCR tools, AI/ML skills is a plus.
• Excellent software development background with any of the following (C#, C++, Java, .NET) is a plus
• Experience working on other RPA tools/vendors is a plus
• Experience in the field of Bot development
• UiPath RPA developer advanced certificate must.

Job description:

As a relationship officer, you will meet the loan applicant, conduct an analysis of their requirement, help the customer with documentation and process their loan application in our partner banks. You will also maintain relationships with our partner bank’s branches to smoothly process applications and grow the business.

Job Specification

• Must be good in Communication (Language English, Hindi and the local language)
• Must be comfortable with traveling
• Must be interested in a field job

Job Requirements

• Should have a laptop and a phone
• Should own a bike
• Should be good with basic math like percentage calculation, mental multiplication etc.

• Expert knowledge of C#, .Net and MS SQL
• ANGULAR Experience would be a huge plus
• Ability to work independently
• Proficient understanding of web markup, including HTML 5/CSS 3
• Proficient understanding of client-side scripting and JavaScript frameworks (Angular, JQuery, React, Vue)
• Excellent English communication, presentation, and interpersonal skills
• Time management and organizational skills

• Must have minimum 4+ yrs. of experience.
• Experience in sales, marketing or related field.
• Strong communication skills .
• Should be comfortable in Service sales.
• Generating Leads.
• Should be confident and bold enough.
• Good in Convincing skills.
• Contacting potential clients to establish rapport and arrange meetings.
• Finding and developing new markets and improving sales.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.

Responsibilities:

• Respond to customer queries and customers concern
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and escalate product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Requirements:

• Graduate (Any Discipline)
• Previous experience in a customer service role chat/email/voice
• Effective probing skills and analyzing / understanding skills
• Analytical skills with customer centric approach
• Excellent proficiency with written English and with neutral English accent
• Excellent English - Verbal & Written (Highly Professional English)
• Excellent Excel Capabilities as we need to submit monthly SLA reports to clients. (Should be an expert)