Assistant General Manager Retention

Experience - 10-20  Yrs

Job Location - CommerZone, Yerwada, Pune

Work Mode - Work from Office

Shifts - General Shift

Work days - 5 days

Quantification - Graduation full time mandatory

Domain - Payment/Card/Banking/BFSI/ Retail Payments

Job Type - Full Time

Notice period - Immediate or 30 days

Interview Process -

1) Screening

2) Virtual L1 interview

3) Managerial Round Face to Face at Pune Office

4) HR Discussion

Job Description 

Job Summary:

The Production/L2 Application Support Manager will be responsible for managing the banking applications that supports our payment gateway systems in a production environment. You will oversee the deployment, monitoring, optimization, and maintenance of all application components. You will ensure that our systems run smoothly, meet business and regulatory requirements, and provide high availability for our customers.

Key Responsibilities:

• Manage and optimize the application for the payment gateway systems to ensure high availability, reliability, and scalability.
• Oversee the day-to-day operations of production environments, including managing cloud services (AWS), load balancing, database systems, and monitoring tools.
• Lead a team of application support engineers and administrators, providing technical guidance and support to ensure applications and infrastructure solutions are implemented efficiently and effectively.
• Collaborate with development, security, and product teams to ensure application support the needs of the business and complies with relevant regulations.
• Monitor application performance and system health using monitoring tools and ensure quick resolution of any performance bottlenecks or system failures.
• Develop and maintain capacity planning, monitoring, and backup strategies to ensure scalability and minimal downtime during peak transaction periods.
• Drive continuous improvement of processes and tools for efficient production/application management.
• Ensure robust security practices are in place across production systems, including compliance with industry standards
• Conduct incident response, root cause analysis, and post-mortem analysis to prevent recurring issues and improve system performance.
• Oversee regular patching, updates, and version control of production systems to minimize vulnerabilities.
• Develop and maintain application support documentation, including architecture diagrams, processes, and disaster recovery plans.
• Manage and execute on-call duties, ensuring timely resolution of application-related issues and ensuring proper support coverage.

Skills and Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• 8+ years of experience managing L2 application support in high-availability, mission-critical environments, ideally within a payment gateway or fintech organization.
• Experience with working L2 production support base on Java programming.
• Experience with database systems (SQL, NoSQL) and database management, including high availability and disaster recovery strategies.
• Excellent communication and leadership skills, with the ability to collaborate effectively across teams and drive initiatives forward..
• Ability to work well under pressure and in high-stakes situations, ensuring uptime and service continuity.

reelance Digital Marketing Trainer (Offline – Weekly)

Location:

Perumbavoor, Kerala (Onsite Classroom Training)

Job Type:

Freelance / Part-time

Schedule:

Every Thursday (Once a week)

Total Duration: 60 hours (spread over multiple Thursdays)

Job Description:

We are hiring a Freelance Digital Marketing Trainer to conduct offline classes once a week (every Thursday) at our training center in Perumbavoor, Kerala. The trainer will be responsible for delivering hands-on and practical training in core digital marketing concepts over a total of 60 hours.

Key Responsibilities:

• Deliver engaging and practical offline classes every Thursday.
• Complete the syllabus within the 60-hour total duration.
• Teach key digital marketing modules including SEO, SEM, SMM, content marketing, email marketing, analytics, etc.
• Provide hands-on sessions using real tools like Google Ads, Facebook Ads Manager, Google Analytics, etc.
• Assign tasks, monitor student progress, and provide feedback.
• Prepare students for real-world applications and optional industry certifications.

Topics to be Covered:

• Introduction to Digital Marketing
• Website Basics & WordPress
• SEO (Search Engine Optimization)
• Google Ads (Search, Display, Video)
• Social Media Marketing (Facebook, Instagram, LinkedIn)
• Email Marketing
• Content Marketing
• Google Analytics & Reporting
• Affiliate & Influencer Marketing
• Online Reputation Management (ORM)

Requirements:

• Minimum 2–3 years of professional digital marketing experience.
• Previous training or teaching experience (preferred).
• Proficient in using digital marketing tools and platforms.
• Good communication skills in English or Malayalam (or both).
• Passionate about teaching and mentoring.

Compensation:

• Salary: Negotiable based on experience and skillset.
• Paid per session or as a package for the full 60-hour program.

The Opportunity: Start Orchestrating

Software engineering is at a historic inflection point. We are moving beyond AI as a simple code completion tool into a new era of agentic development. AI systems like Google's Gemini CLI are no longer just assistants; they are semi-autonomous partners capable of tackling complex engineering tasks, from fixing bugs to implementing entire features from a high-level prompt.

We are building an elite team to operate at this new frontier. We seek a deeply technical, hands-on pioneer—an "AI Orchestrator"—who lives on the command line and is obsessed with achieving a step-change in development velocity. Your mission is not to manage a team that writes code, but to architect and orchestrate a fleet of AI agents to build the future of our software. This is a role for an ultra-high-energy individual contributor who wants to move beyond incremental improvements and define how high-performance software is built for the next decade.

What You'll Do: Your Mission & Core Mandate

As our lead AI Orchestrator, you will be a hands-on-keyboard pioneer, responsible for building the systems and workflows that fuse human ingenuity with agentic AI power.

• Architect Agentic Workflows: You will design, implement, and govern the end-to-end "human-in-the-loop" development lifecycle. This means architecting how we use Gemini CLI at every stage, from turning architectural diagrams into code to establishing multi-agent TDD (Test-Driven Development) patterns.
• AI-Generated Code Reviewer: Provide hands-on architectural stewardship. You will conduct rigorous code reviews of AI-generated code, ensuring it meets our exacting standards for scalability, performance, and security.
• Mentor a New Class of Engineer: You will be the catalyst for transforming future hires from traditional coders into elite AI Orchestrators. You will establish the best practices, training, and "critical collaboration" culture required to master this new paradigm.

Who You Are: A Profile of a Pioneer

This is not a role for a manager who delegates; it is for a deeply technical leader who architects the future from the command line.

Foundational Engineering Excellence:

• Real world experience and/or BS, MS, or Ph.D. in Computer Science or a related quantitative field.
• 7+ years of professional software engineering experience, with 3+ years in a Staff, Principal, or Tech Lead capacity or similar.
• Expert-level proficiency in at least one of: Python, Go, Rust, or TypeScript.
• Deep, hands-on experience with cloud-native architecture (GCP, AWS, Azure), distributed systems, and MLOps e.g. (CI/CD, Docker, Kubernetes, or Terraform).

Essential Hands-On Mastery:

• You live in the terminal. You have daily, expert-level, hands-on experience using agentic CLI tools (Gemini CLI, Claude Code) to perform complex, multi-day engineering tasks.
• You build the connections. You have architected, built, and deployed custom Model Context Protocol (MCP) servers to integrate AI agents with production-grade internal systems.
• You are a master of prompts and workflows. You have designed and implemented novel, multi-agent workflows and can architect "mega-prompts" or custom slash commands that codify sophisticated business logic for an AI to execute.
• You understand AI governance. You have implemented formal, risk-based strategies for when to allow autonomous agent actions versus when to require manual sign-off, balancing velocity with safety.

Your Pioneer Spirit:

We know you don't have "5+ years of experience" with these tools—they're too new. If you figured it out yesterday that's fine.

The ideal candidate is an obsessive early adopter who has been relentlessly experimenting with these technologies. Your qualifications will be measured not in years, but in the depth of your practical knowledge and a portfolio that demonstrates:

• Massive Impact: Evidence of using agentic AI to achieve significant outcomes (e.g., a 10x reduction in dev time, completion of a previously blocked project).
• Disruptive Mentorship: A track record of leading and upskilling an engineering team in the adoption of a new, game-changing technology.

Why Join Us?

This is a career-defining opportunity to be at the epicenter of a paradigm shift.

• Define the Future: Your work will not just be implemented here; it will be studied elsewhere. You will establish the patterns that shape the industry.
• Autonomy & Impact: Reporting directly to senior leadership, you will be given the resources and trust to build a world-class AI-native development platform.
• Unprecedented Challenge: You will solve novel problems at the intersection of AI, software engineering, and HCI for which no playbook exists.
• A Team of Pioneers: Join a small, elite team of engineers who share your passion and drive to push the boundaries of what's possible.

Job Title: Product Manager

Company Overview:
India's first sustainable, size  inclusive brand for athleisure, activewear & essentials for women. our  brand’s  aim is to blend the boundaries between function, fashion, comfort, size and fitness.

Responsibilities:

• Manage e-commerce website and supporting web applications.
• Develop and follow product roadmap.
• Participate in project & release planning.
• Analyze, monitor, test, document & configure applications.
• Must be a self-starter & be able to work with minimum supervision.
• Take complete ownership of product streams, create a roadmap and maintain backlogs.
• Own the entire product life cycle for products from inception, strategic planning, delivery to live launch, post-launch tracking, and ongoing product management, enhancement, and development.
• Conceptualize new business initiatives by working with business stakeholders and creating business impact through effective planning, business analysis, and operational data metrics, and by driving execution with the operations and technology team.
• Collaborate with the engineering team and business owners to identify problem statements, and define the business goals and metrics.
• Will work closely with different teams to create synergies leading to a high-quality product.
• Analyzing product metrics regularly and using the learning for product innovations and improvements.
• Ensuring timely delivery of projects through proper planning, scheduling, and execution.

Qualifications & Skills:

• A Full-Time Bachelor's/Master's Degree in Engineering (IT/CS) is mandatory.
• A Master's in Business Administration or equivalent experience in a high-growth tech company or startup is a plus.
• Experience in developing a website on Shopify is required.
• 2 to 5 years of product management, IT, e-commerce, operations, or related experience on a digital product/platform.
• High proficiency with JavaScript libraries like Nodejs/React, GraphQL/PHP, AWS, and MongoDB development.
• Experience as a generalist working on the front and a fair understanding of APIs to build products that delight users both internally and externally.
• The ability to stitch together many different services and processes together even if they have not worked with them before.
• Ability to think about systems and services and write high-quality code.
• Prior experience in a startup is mandatory.
• Good working experience with Data Structure, Algorithms, Low-Level Designing, and Object-Oriented Design.
• An entrepreneurial spirit and enjoys moving quickly on new, green-field products.
• Able to manage complexity with simplicity. Able to manage multiple, complex projects/features simultaneously with cross-functional teams.
• A go-getter who isn't afraid to get their hands dirty and dives into a project to achieve success by problem-solving.
• Open-minded team player with excellent communication skills.
• Agile and innovative with the tenacity to thrive in a constantly changing environment.
• Ability to resolve meaningful business and technology problems creatively.
• Highly analytical and strong attention to detail with a bias towards action.
• Thinks strategically, but stays on top of tactical execution.

Design, develop and support real time data monitoring application and a dashboard for a VoIP network

Roles and Responsibilities:

• Design, build and maintain efficient, reusable, and reliable Ruby code
• Ensure the best possible performance, quality, and responsiveness of the applications
• Identify bottlenecks and bugs, and devise solutions to these problems

Required Skills:

• 3+ yrs of experience developing Ruby applications on Linux platform with exposure to HTML, CSS and javascripts
• Solid understanding of object-oriented programming
• Experience with any one NoSQL solution like Redis, MongoDB, CouchDB is a must
• Deep understanding of high traffic, highly scalable, complex web applications
• Ability to work in a dev-automation environment with some source control, continuous integration/delivery systems
• Good problem solving/analytical skills
• Excellent written and verbal communication

Preferred Skills:

• Conversant with Elasticsearch, Neo4j and D3.js
• Inclination to GO programming
• Experience working with open source projects

Experience : 10+ years

We are looking for an SEO Analyst to join our Marketing team and help us build a strong online presence. 

• Check Google Analytics and Keyword Rankings on daily basis.
• Manage both on-page SEO and off-page SEO Teams
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.
• Strong awareness on Google Algorithm Updates
• Work with the development team to ensure SEO best practices are properly implemented on newly developed code.
• Perform ongoing keyword discovery, expansion and optimization.
• Develop and implement link building strategy.
• Manage webmaster accounts, notifications and implement best practices.
• Conduct competition analysis, prepare reports on findings and share the results with internal stakeholders.
• Stay up-to-date with the latest trends and changes with SEO and major search engines.