Data Analytics
PythonJob Title: Data Analyst Associate – Data Management
Location: Mumbai, India
Company: Wissen Technology
About Us:
Wissen Technology is a leading technology and consulting firm known for its strong commitment to excellence, innovation, and customer satisfaction. We are passionate about harnessing data to drive smart business decisions and deliver impactful insights. Join us in shaping the future of data management.
Role Overview:
We are looking for a meticulous and proactive Data Analyst Associate - Data Management to join our team. This role requires a keen attention to detail, solid organizational skills, and a foundational knowledge of the asset management industry. You will support data analysis, management, and reporting initiatives, focusing on ensuring accuracy, efficiency, and improved decision-making processes.
Key Responsibilities:
- Data Management: Support data integrity and accuracy across various data systems; handle data extraction, transformation, and loading (ETL) processes.
- Analysis & Reporting: Generate insightful reports and conduct data analysis, utilizing Microsoft Excel and Business Objects; provide data support for decision-making processes.
- Collaboration: Engage with global business areas, provide data-related support, and actively participate in relevant meetings.
- Documentation & Communication: Document data management procedures, contribute to data governance practices, and effectively communicate findings with team members and stakeholders.
- Process Improvement: Identify and implement improvements in data operations to enhance efficiency and effectiveness.
- Technical Proficiency: Utilize data management tools and develop insights using BI reporting tools, including Tableau or Power BI; familiarity with Python is a plus.
Qualifications:
- Education: BTech / BE / MCA or any related field
- Industry Knowledge: Basic understanding of the asset management industry and data management practices.
- Technical Skills: Proficiency in Microsoft Excel, with foundational knowledge of Microsoft Access and Business Objects. Knowledge of BI reporting tools (Tableau, Power BI) is preferred, and Python skills are a plus.
- Communication Skills: Strong written and verbal communication abilities, with a focus on customer service and responsiveness.
- Organizational Skills: Strong multitasking, prioritization, and time management skills; attention to detail is essential.
- Project Management: Ability to coordinate and manage project tasks effectively, meeting deadlines with minimal supervision.
Why Join Wissen Technology?
- Opportunity to be part of a growing team focused on data-driven innovation and quality.
- Exposure to global clients and complex data management projects.
- Competitive benefits, including health coverage, paid time off, and a collaborative work environment.
We look forward to welcoming a detail-oriented and driven Data Analyst Associate to our team!
Shubham Vishwakarma
Full Stack Developer - Averlon
About Wissen Technology
About
The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.
With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.
We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).
Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.
Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
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Review Criteria
- Strong Implementation Manager / Customer Success Implementation / Technical Solutions / Post-Sales SaaS Delivery
- 3+ years of hands-on experience in software/tech Implementation roles within technical B2B SaaS companies, preferably working with global or US-based clients
- Must have direct experience leading end-to-end SaaS product implementations — including onboarding, workflow configuration, API integrations, data setup, and customer training
- Must have strong technical understanding — including ability to read and write basic SQL queries, debug API workflows, and interpret JSON payloads for troubleshooting or configuration validation.
- Must have worked in post-sales environments, owning customer success and delivery after deal closure, ensuring product adoption, accurate setup, and smooth go-live.
- Must have experience collaborating cross-functionally with product, engineering, and sales teams to ensure timely resolution of implementation blockers and seamless client onboarding.
- (Company): B2B SaaS startup or growth-stage company
- Mandatory (Note): Good growth opportunity, this role will have team leading option after a few months
Preferred
- Preferred (Experience): Previous experience in FinTech SaaS like BillingTech, finance automation, or subscription management platforms will be a strong plus
Job Specific Criteria
- CV Attachment is mandatory
- Are you open to work in US timings (4/5:00 PM - 3:00 AM) - to target the US market?
- Please provide CTC Breakup (Fixed + Variable)?
- It’s a hybrid role with 1-3 work from office (Indiranagar) with in office hours 3:00 pm to 10:00 om IST, are you ok with hybrid mode?
- It’s a hybrid role with 1-3 work from office (Indiranagar) with in office hours 3:00 pm to 10:00 om IST, are you ok with hybrid mode?
Role & Responsibilities
As the new hire in this role, you'll be the voice of the customer in the company, and lead the charge in developing our customer-centric approach, working closely with our tech, design, and product teams.
What you will be doing:
You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.
- Implementation
- Understand client billing models and configure company contracts, pricing, metering, and invoicing accurately.
- Lead pilots and implementation for new customers, ensuring complete onboarding within 3–8 weeks.
- Translate complex business requirements into structured company workflows and setup.
- Pre-sales & Technical Discovery
- Support sales with live demos, sandbox setups, and RFP responses.
- Participate in technical discovery calls to map company capabilities to client needs.
- Create and maintain demo environments showcasing relevant use cases.
- Internal Coordination & Escalation
- Act as the voice of the customer internally — share structured feedback with product and engineering.
- Create clear, well-scoped handoff documents when working with technical teams.
- Escalate time-sensitive issues appropriately and follow through on resolution.
- Documentation & Enablement
- Create client-specific documentation (e.g., onboarding guides, configuration references).
- Contribute to internal wikis, training material, and product documentation.
- Write simple, to-the-point communication — clear enough for a CXO and detailed enough for a developer.
Ideal Candidate
- 3-7 years of relevant experience
- Willing to work in US time zone (~430 am IST) on weekdays (Mon-Fri)
- Ability to understand and shape the product at a granular level
- Ability to empathize with the customers, and understand their pain points
- Understanding of SaaS architecture and APIs conceptually — ability to debug API workflows and usage issues
- Previous experience in salesforce CRM
- Entrepreneurial drive, and willingness to wear multiple hats as per company’s requirements
- Strong analytical skills and a structured problem-solving approach
- (Strongly preferred) Computer science background and basic coding experience
- Ability to understand functional aspects related to the product e.g., accounting/revenue recognition, receivables, billing etc
- Self-motivated and proactive in managing tasks and responsibilities, requiring minimal follow-ups.
- Self-driven individual with high ownership and strong work ethic
- Not taking yourself too seriously.
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- Ensure application performance, uptime, and scale, and maintain high standards for code quality and application design.
- Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities.
- Collaborate with development teams and product managers to create innovative software solutions.
- Create new, dynamic, front-endband backend software products and apps that are dynamic and visually appealing.
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- Participate in reviewing design and code for other team members.
- Participate in the development process from definition to deployment.
- Write review and maintain code.
- Translate designs and wireframes into high quality full stack code (React, Python, Django).
- Own both the client-side and mid-tier SaaS products.
- Define and constantly improve the web architecture for our products.
- Develop and iterate on a full software stack.
- Perform code reviews for team deliverables to ensure code follows documented standards and best practices.
- Communicate and interact with product team and end users.
- Help evolve systems architecture to consistently improve development efficiency.
- Work with the QA Team to develop testing protocols to identify and correct challenges.
- Partner with other developers on best practices, peer program, and code review.
- Work with product owners and end-users to clarify specifications and get feedback.
- Prepare unit test cases and validate the results for accuracy.
- Collaborate with other teams to ensure system coherence and scalability.
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- 5+ Experience in building web applications and prefer experience building SaaS applications.
- 5+ Experience in designing and integrating RESTful APIs
- 5+ Experience with relational SQL and NoSQL databases
- Knowledge or Experience with data pipeline and workflow management tools
- Knowledge or experience with Cloud Technologies
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- Generating leads and converting them into sales through email, phone, or chat.
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Follow CutshortShubham Vishwakarma
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