Sr Product Analyst

Job Summary:

We are seeking a dynamic Online Reputation Management Consultant to ensure a strong, positive online presence across key platforms including Quora, X (formerly Twitter), Facebook/Meta, LinkedIn, YouTube, GlassDoor, and Reddit. The ideal candidate will drive systematic improvements in our digital reputation, collaborate with an extensive internal team, and work with external experts to enhance our brand perception month over month.

Key Responsibilities:

• Online Reputation Enhancement:
• Monitor and manage our online presence to ensure a consistently strong and positive reputation across all major social and review platforms.
• External Audit Coordination:
• Identify and engage with an external reputation consultant to conduct comprehensive monthly online reputation audits.
• Collaborate with the consultant to develop actionable strategies for systematic improvement, similar to practices used in managing Google reviews.
• Internal Collaboration & Engagement:
• Work closely with 500+ team members and their networks to plan and execute contests, games, and other events that leverage their social influence and drive positive public sentiment.
• Develop and implement initiatives that encourage employee advocacy and active participation in promoting our brand online.
• Strategic Reporting & Analysis:
• Provide regular reports on reputation metrics and campaign performance, and adjust strategies as needed to ensure continuous improvement.
• Proactively address any negative feedback or issues that may arise, developing crisis management plans as necessary.

Qualifications:

• Proven experience in online reputation management, digital marketing, or social media strategy.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with both internal teams and external consultants.
• A data-driven mindset with proficiency in reputation management tools and social media analytics.
• Excellent organizational skills and the ability to manage multiple projects simultaneously.
• Ability to creatively engage a large network of team members and mobilize them for brand advocacy.

Preferred Qualifications:

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Prior experience working in a corporate or agency setting focused on online reputation management.
• Familiarity with crisis management strategies and experience in executing large-scale employee engagement campaigns.

💼 Corporate Sales (B2B) – Insurance

📍 Location: Mumbai / Delhi

💰 Experience: 6–10 Years

Role:

Drive B2B sales by acquiring corporate & SME clients and selling commercial insurance solutions.

Key Responsibilities:

• New client acquisition & revenue generation
• Build pipeline via networking & references
• Consult CXOs on risk & insurance solutions
• Cross-sell & manage key accounts

Products: Property, Marine, Employee Benefits, Liability Insurance

Requirement:

• Experience in Corporate Sales / Insurance / Financial Services
• Strong client network & negotiation skills

Job Type : Contract

Location : Bangalore

Experience : 5+yrs

The role focuses on cloud security engineering with a strong emphasis on GCP, while also covering AWS and Azure.

Required Skills:

• 5+ years of experience in software and/or cloud platform engineering, particularly focused on GCP environment.
• Knowledge of the Shared Responsibility Model; keen understanding of the security risks inherent in hosting cloud-based applications and data.
• Experience developing across the security assurance lifecycle (including prevent, detect, respond, and remediate controls)?Experience in configuring Public Cloud native security tooling and capabilities with a focus on Google Cloud Organizational policies/constraints, VPC SC, IAM policies and GCP APIs.
• Experience with Cloud Security Posture Management (CSPM) 3rd Party tools such as Wiz, Prisma, Check Point CloudGuard, etc.
• Experience in Policy-as-code (Rego) and OPA platform.
• Experience solutioning and configuring event-driven serverless-based security controls in Azure, including but not limited to technologies such as Azure Function, Automation Runbook, AWS Lambda and Google Cloud Functions.
• Deep understanding of DevOps processes and workflows.
• Working knowledge of the Secure SDLC process
• Experience with Infrastructure as Code (IaC) tooling, preferably Terraform.
• Familiarity with Logging and data pipeline concepts and architectures in cloud.
• Strong in scripting languages such as PowerShell or Python or Bash or Go.
• Knowledge of Agile best practices and methodologies
• Experience creating technical architecture documentation.? Excellent communication, written and interpersonal skills.
• Practical experience in designing and configuring CICD pipelines. Practical experience in GitHub Actions and Jenkins.
• Experience in ITSM.
• Ability to articulate complex technical concepts to non-technical stakeholders.
• Experience with risk control frameworks and engagements with risk and regulatory functions
• Experience in the financial industry would be a plus.

Job Description:

We are seeking a Tableau Developer with 5+ years of experience to join our Core Analytics team. The candidate will work on large-scale BI projects using Tableau and related tools.

Must Have:

• Strong expertise in Tableau Desktop and Server, including add-ons like Data and Server Management.
• Ability to interpret business requirements, build wireframes, and finalize KPIs, calculations, and designs.
• Participate in design discussions to implement best practices for dashboards and reports.
• Build scalable BI and Analytics products based on feedback while adhering to best practices.
• Propose multiple solutions for a given problem, leveraging toolset functionality.
• Optimize data sources and dashboards while ensuring business requirements are met.
• Collaborate with product, platform, and program teams for timely delivery of dashboards and reports.
• Provide suggestions and take feedback to deliver future-ready dashboards.
• Peer review team members’ dashboards, offering constructive feedback to improve overall design.
• Proficient in SQL, UI/UX practices, and alation, with an understanding of good data models for reporting.
• Mentor less experienced team members.

• Drive Customer Success Outcomes
  • Increase renewal rates and reduce churn
  • Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
  • Drive new business growth through greater advocacy and reference-ability
• Optimize Customer Lifecycle
  • Identify opportunities for continuous improvement
  • Learn from best practices in industry
  • Take Decisions on contentious issues during customer journey
• Manage Customer Success Activities
  • Customer Support Management
  • Customer Success Management
  • Renewals
  • Billing and Collections (along with finance)
  • Advocating for Cross Sell and Upsell
• Inspire Customer Success Across Company
  • Create company-wide culture of Customer Success
  • Align with Marketing around marketing to existing clients
  • Align with Product around driving product roadmap
  • Align with Sales around cross-sell and up-sell and focus on selling with a retention focus
  • Create company-wide customer feedback loop
  • Align with Finance around measurement and forecasting
  • Align with Executive Team around key metrics and objectives

Requirements:

• 2+ years experience in B2B organizations
• Strong empathy for customers AND passion for revenue and growth
• Ability to manage influence through persuasion, negotiation, and consensus building
• Ideally combined background of post-sale and sales or business experience
• Excellent communication and presentation skills
• Deep understanding of value drivers in recurring revenue business models
• Analytical and process-oriented mindset
• Demonstrated desire for continuous learning and improvement
• Relevant Bachelor’s degree; preference for computer science or related degrees
• Need - good excel skills. Want - good ppt skills
• Handling tough situations or unhappy customers

• Work with customers and partners to understand, identify the issues and provide technical assistance in the setup, integrations, and usage of the company platform.
• Work with the internal engineering and business development teams, to research, solve and enable customers to their full potential.
• Talk to customers through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
• Document technical knowledge in the form of notes, manuals and FAQs.
• Ensure all customer conversations are logged. Prioritize and manage several open issues at once. Follow up with customers and other internal teams to ensure that the issues are resolved on time
• Work with the product team to identify gaps and recommend solutions for the same.

Requirements

• Up to 4 years of experience.
• An engineer with immense energy and affinity to work with customers and solve their critical issues. B.Tech, especially in Computer Science, Computer or Electrical Engineering or related fields, is highly desired.
• Experience in software development technologies. Familiarity with web technologies & scripting languages (HTML, NodeJS, Python in particular) is a strong plus.
• Ability to reason, think and identify problems and work with teams to design, estimate & deliver a solution for the same.
• Excellent communication skills (both verbal and writing) to converse with customers and the ability to capture knowledge into documentation & reference materials.
• A persistent learner with the ability to constantly learn and grow with the team

A senior technical candidate who has managed  AFS (Anti Fraud Solutions),Risk & Anti money laundering (AML) projects.

Experience: 15+ years of experience in BFSI domain.

Location: Mumbai

Note- Candidate should be from IT product companies only.

Key Skills: Hands on BFSI Domain experience, Strong leadership Qualities, Excellent communication and presentation skills

Roles & Responsibilities:

• Understand and maintain awareness of Global Regulatory guide lines, Risk management, and industry leading practices and use cases for AML, Anti-Fraud and Tax Reg.
• Responsible for AML and AFS product development & support and activities including roadmap planning and strategic direction.
• Enhancing our value proposition in the product demos and presentations to the clients.
• Proactively managing all aspects of the product life cycle including strategic planning, budget planning, product development, and marketing and communication strategy.
• Constantly enrich the software functionality and enhance its competitiveness working closely with Product Delivery Team.
• Should be able to speak in events on RegTech.