Senior Director – Strategy (Data & Analytics)

About the company - Bhanzu is an EdTech company headed by Neelakantha Bhanu Prakash, which reaches out to students across different educational institutions, employees across a lot of corporates and training them in speed and mental ability by harnessing the infinite brain potentials of the human brain, addressing a variety of audiences in various conferences, for creating awareness on capacities of the human brain by holding demonstrations, workshops.

Roles and Responsibilities:

• Willing to familiarise yourself with the company's vision and mission seeking to accomplish set goals and objectives.
• Collating and maintaining client information in the CRM database.
• Make calls to clients and respond to callback requests for international regions like US, Canada, Middle East, ANZ, EMEA, LATAM etc...
• Email & whatsapp conversations with potential leads.
• Make potential leads understand our courses.
• Convert potential leads into customers.
• Learning & using our customer relations management software & others.
• Related computer softwares.

Requirements:

• Excellent written and verbal communication skills.
• Ability to work under pressure.
• Laptop is mandatory.
• Willing to work in a startup environment (fast paced).
• Willing to work 6 days a week.

Benefits:

• Competitive salary benefits
• Uncapped Incentives
• Exemplary growth cycle
• Impressive workspace and culturally diversified workforce.

iSchoolConnect is an online platform that makes the University Admissions process hassle-free, fun and accessible to students around the globe. Using our unique AI technology, we allow students to apply to multiple universities with a single application. iSchoolConnect also connects with institutions worldwide and aids them in the transformation of their end-to-end admission processes using our various cutting-edge use cases. Our technologies include the Conversational AI chatbot, Document Grader, Video Interview Analyzer, and a Single application use case which aids institutions with International Enrollment Management

We are seeking a skilled Java Full Stack Developer with 3-4 years of experience in Core Java, Spring Framework, and Angular. The ideal candidate will design, develop, and maintain robust, scalable applications across both the front-end and back-end, working with SQL and NoSQL databases.

Location - Mumbai(Borivali W)

Key Responsibilities:

• Build and maintain applications using Core Java, Spring Framework (including modules such as Spring Boot, Spring MVC, and Spring Data), and Angular.
• Develop dynamic and responsive front-end components using Angular.
• Collaborate with cross-functional teams to gather and analyze requirements and deliver efficient, user-friendly solutions.
• Write clean, maintainable code for both front-end and back-end layers following best practices.
• Debug, troubleshoot, and optimize applications for performance, scalability, and security.
• Work with both SQL and NoSQL databases for application development.
• Contribute to software architecture and participate in code reviews.
• Stay updated on emerging technologies and frameworks.

Required Skills:

• 3-4 years of experience in Java development and front-end development using Angular.
• Proficiency in Core Java and Spring Framework (e.g., Spring Boot, Spring MVC, Spring Data).
• Hands-on experience with Angular for building front-end applications, including a solid understanding of TypeScript, RxJS, and State Management.
• Strong knowledge of Object-Oriented Programming (OOP) principles and design patterns.
• Experience with RESTful APIs, SQL, and NoSQL databases (e.g., MongoDB, MySQL).
• Familiarity with ORM tools like Hibernate/JPA and version control systems (e.g., Git).
• Knowledge of unit testing frameworks (JUnit, Mockito) and testing tools for Angular (e.g., Jasmine, Karma).
• Strong analytical and problem-solving skills.

Preferred Skills:

• Experience with cloud platforms (AWS, Azure, GCP) and containerization tools (e.g., Docker).
• Knowledge of CI/CD pipelines (e.g., Jenkins) and front-end build tools.
• Familiarity with other front-end frameworks or libraries is a plus.

Requirements

• Extensive and expert programming experience in at least one general programming language (e. g. Java, C, C++) & tech stack to write maintainable, scalable, unit-tested code.

• Experience with multi-threading and concurrency programming.

• Extensive experience in object oriented design skills, knowledge of design patterns, and a huge passion and ability to design intuitive modules and class-level interfaces.

• Excellent coding skills - should be able to convert design into code fluently.

• Knowledge of Test Driven Development.

• Good understanding of databases (e. g. MySQL) and NoSQL (e. g. HBase, Elasticsearch, Aerospike etc).

• 4+ years of experience in the art of writing code and solving problems on a large scale.

• Open communicator who shares thoughts and opinions frequently, listens intently, and takes constructive feedback.

We are looking for hardcore Sales professionals who are experienced in driving sales through Online and Tele-sales channels. It requires one to have excellent communication skills and negotiation and sales prowess.

Apart from the CTC, this position offers lucrative incentives based on the targets achieved.

Key Responsibilities:

1.) Responsible for inbound/outbound prospect calls and convert them into sales.

2.) Sell products by establishing and developing relationships with prospects.

3.) Ability to convert high revenue leads.

4.) Ability to retain customers to increase repeat business.

5.) Customer identification, call planning, account management and closing.

6.) Maintain all clients contact details in CRM system (Clients Contacts, Call Reports, Price Quotes, Email Correspondence.

7.) Develop and maintain business plans to achieve sales targets.

Desired Candidate Profile:

1.) Graduate in any stream. Engineering graduates preferred.

2.) Experience in online / telesales / telemarketing.

3.) Proficiency in spoken English is a must.

4.) Familiarity with e-commerce and its components

5.) Knowledge on software like Zoho CRM, Salesforce is an added advantage.

6.) Highly analytical, self-driven individuals preferred.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction

Roles and Responsibilities :

• Speech Recognition model development across multiple languages.
• Solve critical real-world scenarios - Noisy channel ASR performance, Multi speaker detection, etc.
• Implement and deliver PoC's /UATs products on the Rezo platform.
• Responsible for product performance, robustness and reliability.

Requirements:

• 2+ years Experience with Bachelors's/Master degree with a focus on CS, Machine Learning, and Signal Processing.
• Strong knowledge of various ML concepts/algorithms and hands-on experience in relevant projects.
• Experience in machine learning platforms such as TensorFlow, and Pytorch and solid programming development skills (Python, C, C++ etc).
• Ability to learn new tools, languages and frameworks quickly.
• Familiarity with databases, data transformation techniques, and ability to work with unstructured data like OCR/ speech/text data.
• Previous experience with working in Conversational AI is a plus.
• Git portfolios will be helpful.

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/">www.rezo.ai

Collaborate with product owner to define and implement innovative solutions for the product direction, visuals and experience.

Select the right controls and UI patterns to improve usability.

Job brief
We are looking for a pleasant and competitive Promoter that thrives in attracting new customers. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of product/services presentations, generating interest and qualifying sales prospects.

Responsibilities
Demonstrate and provide information on promoted products/services
Create a positive image and lead consumers to use it
Use lectures, films, charts, and/or slide shows
Distribute product samples, brochures, flyers etc. to source new sales opportunities
Identify interest and understand customer needs and requirements
Set up booths or promotional stands and stock products
Report on demonstration related information (interest level, questions asked, number of samples/flyers distributed etc)
Requirements
Proven working experience as a Promoter
Track record of over-achieving quota
Ability to understand customer needs and handle different types of personalities
Strong listening, communication, presentation and social skills
High school degree or BS in Marketing