Data Analyst

• 8–12 years of experience in IT Service Management / Incident & Problem Management.
• Strong hands-on experience managing Major Incidents and Critical Production Issues.
• Proven experience in Problem Management and RCA.
• Strong understanding of ITIL Incident, Problem, Change, and Service Management processes.
• Experience coordinating multiple technical teams during high-severity incidents.
• Strong knowledge of SLA, KPI, and service performance management.
• Excellent documentation and reporting skills.
• Strong communication and stakeholder management capabilities.
• Ability to work under pressure and make effective decisions during critical incidents.

Preferred Experience

• ITIL certification is highly preferred.
• Experience working with enterprise ITSM tools such as ServiceNow.
• Exposure to SRE, production operations, and service reliability practices.
• Experience working in large-scale enterprise or global delivery environments.
• Knowledge of automation and service improvement methodologies.

Key Competencies

• Strong leadership and ownership mindset.
• Excellent crisis management and decision-making skills.
• Strong analytical and problem-solving abilities.
• Excellent communication with technical and senior business stakeholders.
• Ability to manage multiple incidents and problems simultaneously.
• Strong focus on service quality, reliability, and continuous improvement.

Job description



Company Description

Silicon Signals is a global R&D and Product Engineering service provider, delivering comprehensive Embedded Design and Product Engineering Services. We transform concepts into market-ready products, with expertise across sectors like Multimedia, Automotive, Healthcare, IoT, and more. Trusted by partners such as Toradex, QNX, and Lantronix, our experienced professionals support a broad range of platforms, including Qualcomm, NXP, Nvidia, Texas Instruments, and more. We are active contributors to the open-source ecosystem, specializing in Linux Kernel, Android BSP, RTOS, and various device drivers.

Role Description

This is a full-time, on-site role for an Inside Sales fresher at our Ahmedabad office. The Inside Sales fresher will be responsible for generating sales leads, managing customer relationships, and supporting the sales team with data analysis and reporting. Daily tasks include reaching out to potential clients, identifying new sales opportunities, and assisting in the coordination of sales presentations and meetings.

Qualifications

• Strong verbal and written communication skills
• Basic knowledge of sales principles and customer service practices
• Ability to analyze and interpret sales data
• Time management and organizational skills
• Ability to work independently and as part of a team
• Proficiency with Microsoft Office Suite
• Relevant experience or an aptitude for learning sales software tools is a plus
• A Bachelor's degree in Business Administration, Marketing, or a related field

Industry

• Information Technology & Services

Employment Type

• Full-time

Responsibilities:

• Collaborate with cross-functional teams to define, design, and ship new features.
• Develop and maintain high-quality Android applications using Kotlin programming language.
• Design, build and maintain high-performance, reusable, and reliable code.
• Ensure the best possible performance, quality, and responsiveness of the application.
• Identify and correct bottlenecks and fix bugs.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Work with external data sources and APIs.
• Unit-test code for robustness, including edge cases, usability, and general reliability.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering or related field.
• 2+ years of experience in Android development using Kotlin.
• Strong knowledge of Android SDK, Android UI design principles, and Material Design.
• Experience with RESTful APIs, JSON, and XML.
• Familiarity with cloud message APIs and push notifications.
• Understanding of code versioning tools such as Git.
• Familiarity with continuous integration.
• Good understanding of object-oriented programming, software design patterns and algorithms.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.

Responsible for maintaining all SEO activities such as content strategy, link building and keyword strategy to increase rankings on all major search networks, manage and supervise all SEM campaigns on Google, Yahoo and Bing in order to maximize ROI.

Developing creative digital marketing strategies to meet the decided target.

Administer search engine programs (XML sitemaps, shopping feeds, webmaster tools) for purposes of diagnostic reporting on client projects.

Experience with SEO marketing and related tools.

Strong SEO/SEM capabilities (imperative).

Established capabilities in Google Analytics.

Optimize copy and landing pages for search engine marketing.

Create a report of competitor advertising links.

Sound knowledge of Wordpress, MySQL, XHTML, CSS, Jquery and JavaScript.

Improving the usability, design, content and conversion of the company website.

Review and suggest new technologies and keep the company at the forefront of developments in digital marketing.

Good experience in creating content and copy for the online mediums including blogs, websites, infographics, online videos, competitions, and social media campaigns. Impeccable spelling and grammar.

Keep pace with SEO, search engine, social media and internet marketing industry trends and developments.

Experience in managing and guiding a team and bringing out the best results.

Job Types: Full-time, Part-time, Fresher, Freelance

Salary: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Schedule:

• Day shift
• Fixed shift
• Monday to Friday

Supplemental pay types:

• Overtime pay
• Performance bonus
• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• SEO: 1 year (Preferred)
• PPC Campaign Management: 1 year (Preferred)
• total work: 1 year (Preferred)

Ability to Commute:

• Hyderabad, Telangana (Required)

Ability to Relocate:

• Hyderabad, Telangana: Relocate before starting work (Required)

• Hire kick-ass engineers and coordinate their training and onboarding with our HR team
• Guide and mentor the engineering team, setting the bar for good programming skills through personal example
• Work with the Project Management team to manage software development projects by setting requirements, goals and timelines
• Prepare and manage the engineering department’s budget
• Design strategies for future development projects based on the company’s overall objectives and resources
• Coordinate with external stakeholders for new integrations and tools
• Track, report and improve execution metrics for your group.
• Deliver superior economics by making strategic investments in automation, analytics and machine learning.
• Work with our security team to assure Cloud environments are secure and compliant.
• Implement engineering processes under the guidance of the CTO. 
• Lead technical resolution of priority incidents, facilitate post-incident evaluations and ensure permanent closure of incidents.
• Design, experiment, and implement processes to increase the overall productivity of geographically distributed teams by tracking the relevant metrics
• Make an impact on overall tech culture and make collaboration across teams very effective to reach important business goals.

• Experience as a director of engineering or similar senior-level position
• 10+ years working in a technological role with 2+ years managing 20 or more engineers
• A seasoned leader who has unlimited energy to influence and daring to take initiatives and risks.
• A programmer who is a role model.
• Excellent project management skills
• High personal drive; results oriented; makes things happen
• Supremely tech savvy, able to wear multiple hats such as being an awesome programmer, application developer, technical architect, database designer.
• Large scale software product engineering experience with contemporary tools and delivery methods in a complex environment (i.e. DevOps, CI/CD, Agile, etc.).
• Must be knowledgeable about industry trends, best practices, and change management.
• Excellent communication and interpersonal skills
• Effective in building close working relationships with others
• Innovative and creative and adaptive to new environment
• Ability to absorb professional knowledge quickly and develop skills.
• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies.
• Ambitious individual who can work under their own direction towards agreed targets/goals with creative approach to work.
• Intuitive individual with an ability to manage change and proven time management.
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.

• Design, build web crawlers to scrape data and URLs.
• Integrate the data crawled and scraped into our databases
• Create more/better ways to crawl relevant information
• Strong knowledge of web technologies (HTML, CSS, Javascript, XPath, Regex)
• Understanding of data privacy policies (esp. GDPR) and personally identifiable information
• Develop automated and reusable routines for extracting information from various data sources
• Prepare requirement summary and re-confirm with Operation team
• Translate business requirements into specific solutions
• Ability to relay technical information to non-technical users
• Demonstrate Effective problem solving and analytical skill
• Ability to pay attention to detail, pro-active, critical thinking and accuracy is essential
• Ability to work to deadlines and give realistic estimates

Skills & Expertise

• 2+ years of web scraping experience

• Experience with two or more of the following web scraping frameworks and tools: Selenium, Scrapy, Import.io, Webhose.io, ScrapingHub, ParseHub, Phantombuster, Octoparse, Puppeter, etc.
• Basic knowledge of data engineering (database ingestion, ETL, etc.) 
• Solution orientation and "can do" attitude - with a desire to tackle complex problems.

This person MUST have:
 

• B.E Computer Science or equivalent
• Cloud architect with hands on development background.
• Build a collaborative relationship with different stakeholders
• Experience on React JS and Python Programming
• Exposure to Python/Django +  NodeJS + ReactJS
• Ensure and drive completions of all committed tasks and deliverables
• Run daily stand-ups and bring teams into an agile cadence of frequent iterations
• Increase team productivity by removing obstacles and keeping processes lean.
• Able to prioritise different tasks and communicate it to the different verticals of the organisation.
• Regularly assess risks and opportunities; understand best practices, drive for process improvements, and find new ways of operating,
• with a focus on simplification and productivity.
• Excellent written and oral business communication and people skills
•  

Experience:

• Min 7 year experience
• Not more than 15 year experience.
• Startup experience is a must. 

Location:

• Remote 

Timings:

• 40 hours a week but with 4 hours a day overlapping with client timezone.  Typically clients are in California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.