Data Scientist

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Role & Responsibilities

We are building our founding team and are looking for folks who are excited to get their hands dirty in a 0 to 1 journey. If you are expecting a fully working playbook that you can execute upon, Zenskar is probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch and scaling the existing playbook, we would love to hear from you

You will directly work with the founders.

Outbound sales is a critical to generating meetings with qualified prospects. You will lay the foundation for and execute upon our outbound sales strategy.

The primary objective is to generate leads and setup meetings with qualified prospects by optimizing our outbound sales machinery - iterating on channels, messaging, ICP (ideal customer profile), tooling etc.

We are seeking an exceptional Lead Shopify Developer to join our incredible team. You'll be a critical participant in projects working closely with designers, performance managers, our creative team, and the Technical Director. To optimize our Shopify Plus store. Fluency in HTML5 and JavaScript, experience with custom theme development, Shopify Plus experience, and familiarity with Next and React are essential. The ideal candidate would also be expected to help manage core Shopify platform integrations such as Klavyio, Zendesk, and other vital Shopify applications.

Qualifications:

Strong proficiency in Shopify Plus and Shopify Scripts

Experience with custom theme development for Shopify Plus (advanced customer fields experience)

Fluency in HTML5, CSS, JavaScript/jQuery Experience with Shopify app integrations (integrating third-party APIs)

Familiarity with Github

Strong understanding of SEO and web development Experience with Server and DNS management Understanding cross-browser compatibility problems and the ability to offer solutions

Experience with user testing and usability analysis

Familiarity with UX/UI concepts and best practices

Responsibilities:

Actively involved in all phases of the site development

Manage our Shopify Plus store Work with the marking team to create landing pages Change website content to improve the customer journey Help manage third-party integrations and applications Optimize page load times Resolve cross-browser issues (troubleshooting server and site issues)

Familiarity with design software such as Photoshop to customize visuals and media on sites Attend group meetings and offer recommendations to improve the optimization of customer journey and conversion

Communicate regularly with team members through channels such as Slack and Asana 

HR Manager - Renowned NGO (Pune)

- We are looking for a well-rounded HR Manager to lead the HR partnership across the 20+ project units.

- You will drive the initiatives/interventions towards culture building, talent management and learning and development for 200+ employees.

Roles & Responsibilities :

- Recruitment ; Manage the recruitment, selection process, succession planning, budgeting, employer branding etc. as per the national expansion requirements.

- Employee lifecycle management ; Manage cyclical HR programs (onboarding to exit) around goal setting, performance management, compensation planning, employment engagement surveys, payroll, employee relations etc.

- HR Systems and Processes ; Develop and monitor overall HR strategies, systems, tactics and procedures as per the growing organisational needs.

- Learning and Development ; Identify the training gaps between the current and future requirements of the organisational roles and fill them. Accordingly, plan role wise training and group training.

- HRIS ; Maintain HR related dashboards and provide insights towards organizational efficiencies. Report to management and provide decision support through HR metrics.

- Compliances ; Maintaining all legal compliances under labour laws of Prevention of Sexual Harassment, Provident Fund, PT and ESIC.

- Organisational expansion ; Setting up of standard HR practices, building and replicating the culture, change management, OD interventions etc across all centres.

Who are we looking for :

- MBA/Masters in Human resource preferred 6 to 8 years of experience in HR, people programs, staffing, or other people management roles in a fast-paced growing organization

- You are a self-starter; you are comfortable working in ambiguity; and you can also work independently with little to minimal supervision

- You are comfortable working with large sets of data and can formulate them clearly into a report or a presentation.

- You have outstanding interpersonal and influencing skills with demonstrated ability to develop relationships and influence at multiple levels within the organization

DevOps Consultant 

Work Timings: 6.30 AM IST – 3.30 PM IST ( HKT 9.00 AM – 6.00 PM)

Key Skills / Requirements:

• Mandatory
• Integrating Jenkins pipelines with Terraform and Kubernetes
• Writing Jenkins JobDSL and Jenkinsfiles using Groovy
• Automation and integration with AWS using Python and AWS CLI
• Writing ad-hoc automation scripts using Bash and Python
• Configuring container-based application deployment to Kubernetes
• Git and branching strategies
• Integration of tests in pipelines
• Build and release management
• Deployment strategies (eg. canary, blue/green)
• TLS/SSL certificate management
• Beneficial
• Service Mesh
• Deployment of Java Spring Boot based applications
• Automated credential rotation using AWS Secrets Manager
• Log management and dashboard creation using Splunk
• Application monitoring using AppDynamics

If Your profile matches the requirements share your resume at anitha.katintuitvedotcloud

Regards,
Anitha. K
TAG Specialist

Shvasa is a yoga startup focussed on taking authentic yoga practices from India to the western world.

We are a team of internet entrepreneurs who love yoga as much as we love science.

Our vision is to lighten thw load of humanity one breath at a time.

The real pandemic in the world is stress, anxiety, and procrastination. Yoga has all the tools which if practiced consistently can help you reach your highest potential. Here we bring the best teachers on our platform and give them all the tools necessary to make a practitioner's journey easy and super effective.

We are a small team of calm and passionate folks who would want like-minded people, who share the love for yoga and also are the best in their respective specializations, to join our team.



• Handle the dual role of being the face of the brand to the customers, and the voice of the customer to the company.
• Handling customer queries related to Shvasa's products, brand, sales, payments and other related topics.
• Own the Live chat feature and inbound customer calls
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Create and present reports as required.
• Provide internal teams with constant feedback to improve products and processes as per valid customer needs.

Key skills required

• Proven customer support experience or experience as a client service representative
• Exposure to US customers, with excellent oral and written communication skills in English.
• Ability to independently handle queries, proactively update one's own knowledge by keeping in touch with other stakeholders.
• A customer focussed mindset with the sensitivity to handle complex queries and escalations as well.
• Ability to work in fast paced and high pressure environment
• Ability to problem solve, multi-task, prioritize, and manage time effectively Note: This is a night shift role.

Greetings!!

We are hiring for TAM ( Technical Account Manager)  and please find the below details :

CADeploy Engineering Pvt.Ltd (http://www.cadeploy.com/"> www.cadeploy.com ) To give a brief introduction about my Company, we are an emerging MNC Engineering firm with a footprint, serving mid-market and large Organizations in the USA,CANADA,Europe and UK. We provide Mechanical, Civil, Architectural and Structural Engineering solutions in Building Construction, Industrial, Infrastructure, Automotive and Aerospace sectors.

Visit our website http://www.cadeploy.com/">www.cadeploy.com for further details

Job Location : Hyderabad

Shift : Fixed Night Shift

The TAM manages an assigned client base, both engaged and prospective, by acting as a technical and consultative resource that coordinates with other departments within CADeploy to facilitate client needs.  The TAM ensures the highest level of client satisfaction through identification of specific requirements, transcribing these into clear communication and follow-through on commitments.    The general purpose is to maintain healthy relationships and project performance through continual pulse monitoring with the client.  This will include checks on service delivery performance, recognition of special requirements, flagging of risk perceptions, etc.  The objective is to build and maintain a strong working affiliation for continuity of account while guiding the technical and managerial execution for efficiency and effectiveness.  This role is essential to the growth plan of CADeploy as a foundation to its brand recognition for quality performance.

The TAM will be expected to generally execute on the following across an assigned client base:

• Serve as an important point of contact for key clients as well as all internal stakeholders.
• Develop and nurture strong client relationships through top level customer service.
• Know and document client requirements and concerns, understand the details of their business processes and ensure that CADeploy will appropriately meet their evolving needs.
• Provide excellent, regular client communications and responsive, consistent follow-through on all issues and actions.
• Coordinate and assist with the roll-out of CADeploy’s services offering to new clients as required.
• Drive strategic planning and development of improvements and work.
• Handle client requests and assist in the development of quotations/proposals ensuring that CADeploy’s standards are enforced uniformly.
• Facilitate internal project hand-offs to verify that the work performed is complete and meets the client’s, as well as, CADeploy’s standards.
• Provide customized, end-user (staff) communications for all new clients engaged, ensuring a seamless and successful deployment of CADeploy’s services to their specific standards.
• Act as an escalation point for technical and client service issues as necessary.
• Work with the PMO and delivery team to direct troubleshooting efforts on escalated issues as needed.

Regards,

Bhavani

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.