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Starmark Software
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Starmark Software

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Starmark Software
at Starmark Software
Agency job
via Starmark Software by Dinesh Kumar
Bengaluru (Bangalore)
1 - 4 yrs
₹3L - ₹10L / yr
Communication Skills

Customer Support - Patient Calling (US Healthcare) Responsibilities: • Patient calling representatives address patients' concerns about their accounts • Help with billing issues and negotiate to collect unpaid debt • Their duties include creating payment plans and taking patients' payments • When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment • Good phone communication skills help working with patients and clearly explaining policies and details. Desired Candidate Profile: • Experience in AR calling is an added advantage • Excellent verbal and written communication skills • Good knowledge in MS Excel and word • Flexible with Night shift timings • Adaptability and willingness to go the extra mile when needed.

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