Sales Development Representative (SDR)

• Identify and prospect new B2B customers through outbound outreach
• Qualify leads and schedule product demonstrations
• Deliver compelling sales presentations tailored to client needs
• Manage the full sales cycle from prospecting to deal closure
• Achieve and exceed monthly and quarterly revenue targets
• Maintain accurate pipeline tracking in CRM
• Collaborate with marketing to improve lead quality and messaging
• Gather customer feedback to support product improvements

Required Qualifications

• 1+ years of experience in B2B or SaaS sales
• Proven track record of meeting or exceeding sales targets
• Strong communication and negotiation skills
• Ability to work independently in a target-driven environment

Role & Responsibilities:

As a Business Analyst, we will require that you interact with a multitude of leaders and managers, from customers, prospects, AI suppliers, Internal stake-holders from technology and quality assurance as well as the entire research, analysis, development, delivery and support teams.

This requires maturity, empathy and an engaging personality. You must have excellent presentation and communication skills, written, spoken and creative. We seek candidates who are passionate, committed, innovative, self-driven and result focused.

Towards this end, you would be involved in the following:

• Shape new concepts and features
• Work with global QHSE leaders and AI/ML teams
• Bring your expertise and certifications into product strategy
• Engage with clients worldwide
• Support delivery teams in transforming safety performance

Ideal Candidate:

• Strong Business Analyst – HSE (Ports & Terminals) Profiles
• Must have 7+ years of experience as a Business Analyst, with 3+ years within the Ports, Container Terminals, Shipping, or Maritime industry OR with 3+ years in Health, Safety and Environment
• Must have strong domain expertise in Health, Safety & Environment (HSE / QHSE) specifically in Ports and Terminals operations
• Must have hands-on experience with HSE / QHSE software products (implementation, configuration, rollout, or functional ownership) used in Ports or Terminals
• Must have proven experience in requirements gathering, gap analysis, and writing detailed functional specifications / FRDs for enterprise or ERP-style applications
• Must have strong client-facing experience, including stakeholder interactions, UAT coordination, go-live support, and post-implementation functional support
• Must be comfortable with onsite client visits, product delivery, and training end-users on the HSE software product
• Excellent communication, presentation, and stakeholder management skills with the ability to independently own functional delivery
• Technical qualification is not mandatory; strong functional, process, and domain expertise is essential
• Experience working with ERP or large enterprise applications in Ports, Container Terminals, Logistics, or Maritime environments.
• Exposure to QHSE / Safety Management Systems, ISO standards (ISO 45001, ISO 9001, ISO 14001), or regulatory compliance frameworks.
• NEBOSH / IOSH / ISM Code or equivalent HSE certifications.

We’re looking for a Backend Developer (Python) with a strong foundation in backend technologies and

a deep interest in scalable, low-latency systems.

Key Responsibilities

• Develop, maintain, and optimize backend applications using Python.

• Build and integrate RESTful APIs and microservices.

• Work with relational and NoSQL databases for data storage, retrieval, and optimization.

• Write clean, efficient, and reusable code while following best practices.

• Collaborate with cross-functional teams (frontend, QA, DevOps) to deliver high quality features.

• Participate in code reviews to maintain high coding standards.

• Troubleshoot, debug, and upgrade existing applications.

• Ensure application security, performance, and scalability.

Required Skills & Qualifications:

• 2–4 years of hands-on experience in Python development.

• Strong command over Python frameworks such as Django, Flask, or FastAPI.

• Solid understanding of Object-Oriented Programming (OOP) principles.

• Experience working with databases such as PostgreSQL, MySQL, or MongoDB.

• Proficiency in writing and consuming REST APIs.

• Familiarity with Git and version control workflows.

• Experience with unit testing and frameworks like PyTest or Unittest.

• Knowledge of containerization (Docker) is a plus.

About FloBiz

Website : https : //flobiz.in/

FloBiz is India's first neobusiness platform, revolutionizing the way Small and

Medium-sized Enterprises (SMEs) operate in India. Our mission is to digitize 65 million

MSMEs in the country, and we are well on our way to achieving this goal. Our flagship

product, myBillBook, has already empowered over 10 million businesses across 2000+

towns with its billing, accounting, inventory management, and payment collection

solutions. With over $25 billion in annual transactions, we are proud to be a rapidly

growing tech startup serving the needs of SMBs in India.

Our Flagship product : MyBillBook

myBillBook is India's leading GST billing & accounting software with mobile, web app & native desktop offerings and runs on Android as well as iOS. myBillBook has been designed to aid SMB owners to conduct their operations from anywhere and anytime and provides a secure platform for business owners to record transactions & track business performance on the go. It is an ideal software for GST registered businesses where invoicing is one of the core business activities. Also, businesses looking to digitise their operations to understand their financial position better can use this software. It helps them create bills (GST & non-GST), record purchases & expenses, manage inventory and track payables/receivables directly from their mobile phones or computers. Also, the app generates 25 critical business reports that help business owners make effective business decisions. myBillBook is currently available in English, Hindi, Gujarati & Tamil.

Currently, the app has been downloaded by over 6.5M SMBs across the country with over 10x growth in user base in the last 12 months alone. Even with such pace of adoption of the product, myBillBook continues to be the highest rated application in its category on Google Play Store.

Key Responsibilities :

• Design, develop, maintain and optimise complex, scalable and distributed systems capable of handling large-scale datasets and high-throughput workloads.

• Optimise performance, reliability and availability across the whole system.

• Write clean, efficient, and maintainable code in multiple programming languages as needed.

• Contribute to architectural decisions and help improve engineering best practices.

• Work with a builder mindset, contribute and collaborate across cross-functional teams, to unblock and accelerate delivery. No role silos.

• Actively mentor juniors through code reviews, design discussions and pairing.

• Leverage LLM-assisted tools (Claude, Cursor, LLM-powered code review and testing) to accelerate development velocity and improve code quality.

• Build and evolve the platform to be LLM-ready - design APIs, data pipelines and system interfaces that enable seamless LLM integration and automation.

Required Qualifications :

• 3-5 years of experience in back-end software development focusing on large-scale distributed systems.

• BE/B.Tech in Computer Science or a related technical field (or equivalent practical experience).

• Strong software development skills in one or more languages such as Java / Ruby on Rails / Python.

• Working experience with SQL and NoSQL databases (e.g. PostgreSQL, MongoDB) with ability to design effective schema and perform various optimisations for large-scale data.

• Deep understanding of system design principles and best practices for building scalable and resilient systems with microservices.

• Excellent problem-solving with experience in incident management, monitoring, alerting, and root cause analysis.

• Experience with event-driven architectures (Kafka, SQS, RabbitMQ, or similar).

• Experience in building intelligent AI agents and systems powered by Large Language Models.

• Hands-on experience with cloud platforms like AWS or Google Cloud Platform.

• Deep understanding of software development best practices, patterns and code reviews.

• Effective communication skills to coordinate with cross-functional teams during large-scale projects.

Perks @ Benefits :

• Competitive salary with performance-linked rewards and recognitions.

• An extensive medical insurance that looks out for our employees & their dependants. Well love you and take care of you, our promise

• Flobiz Academy : Helps you in terms of Learning and enhancing your skills

• A reward system that celebrates hard work and milestones and Performances throughout the year.

• A cool work-from-home setup that makes you feel right at home. An environment so comfortable that you won't miss your home.

Location : Remote (WFH) 5 days working

Location: Kolkata Work Days: Monday – Saturday Educational Qualification: Graduate in any discipline (Business/Marketing preferred) Compensation: Up To 4LPA (Inclusive of Variable Pay + Incentives) Reporting Team: Reports to Sales Manager / Business Development Head Experience: 6+ months of experience

You Are a Great Fit If You Are:

 A recent graduate or have up to 2 years of experience in B2C inside sales or telesales.

 Fluent in English, confident on the phone, and persuasive in communication.

 Motivated by targets and performance-linked rewards.

 Quick learner, coachable, and enthusiastic about working in a fast-paced startup environment.

 Familiar with CRMs and Excel (or a fast learner)

Required Skills:

1. Strong hands-on experience on Boomi Process building & deployment, Boomi EDI Integration, Boomi API management, alert framework/exception handling, connectors/listeners, integration packs usage and all aspects of design, development, performance tuning and operational support of the software suite.

2. Define clients' integration requirements through analysis, and design

3. Provide technical direction and assistance to clients regarding their integration needs

4. Plan, design, implement and document integration processes varying in levels of complexity

5. Develop test plan specifications, test and debug processes according to plan. Work with customer on user acceptance testing.

6. Provide on-going education and technical assistance to current and prospective customers

7. Display initiative, self-motivation and deliver high quality work while at the same time, meeting all deadlines for both internal and external customers

8. Experience on multiple integration frameworks (TIBCO, Mulesoft, Oracle SOA etc) highly preferred.

9. Experience in implementing at least 1 to 2 full cycle of projects involving integration of Trading Partners, ERP and/or non-ERP systems, on-premise and Cloud/hybrid integration's.

10. Proven ability to design and optimize business processes and to integrate business processes across disparate systems.

11. Excellent analysis skills and the ability to develop processes and methodologies.

12. Candidate having experience in scripting (JavaScript/Groovy) is added advantage

13. Understanding and Knowledge of JSON, XML, Flat Files (CSV, Fixed-Width), EDI and Knowledge of enterprise systems (CRM , ERP [NetSuite]) and MDH

We are not looking for someone who is:

1. Never worked on customer facing role with international customers.

2. Never lead a team with minimum of three members

3. Never lead the high level design, Technical design discussions and can define work break down structure

4. Not flexible for 24x7 rotational shifts and not ready to work from office.

SAP Integration Consultant (Apollo Source Systems to Staging)

• Analyze and understand business requirements, and design and develop appropriate SAP integration

solutions

• Configure and maintain SAP integration solutions from source SAP to staging [for o9

Implementation]

• Troubleshoot and resolve integration issues as they arise

• Develop and maintain technical documentation related to SAP integration solutions

• Participate in cross-functional and project teams to ensure successful integration implementations

• Monitor and analyze system performance, and suggest and implement enhancements

• Stay up to date on current SAP integration technologies

• emotional quotient and ideally should have been a pet parent having genuine love for dogs.We are seeking a skilled and experienced CRM Executive to join our team at a DogNation. The CRM executive will be responsible for developing and implementing strategies to increase customer loyalty, retention, and satisfaction through effective management of customer data and interactions. The ideal candidate will have a deep understanding of customer behavior and have a passion for providing exceptional customer service.

Roles & Responsibilities

• Develop and implement CRM strategies to increase customer retention, loyalty, and satisfaction. This may involve developing loyalty programs, creating personalized messaging, and analyzing customer data to identify opportunities for improvement.
• The CRM Executive will need to work closely with the marketing team to develop targeted and personalized campaigns that are designed to increase customer engagement and drive sales. This may involve segmenting the customer database based on customer behavior and developing campaigns that are tailored to each segment.
• The CRM Executive will be responsible for analyzing customer data to identify trends and opportunities for improvement. This may involve analyzing customer behavior, purchase patterns, and engagement levels to identify areas where improvements can be made.
• The CRM Executivewill be responsible for developing and maintaining customer databases to ensure data accuracy. This may involve implementing data quality checks, creating data cleansing processes, and ensuring that customer data is up-to-date and accurate.
• The CRM Executivewill need to work with cross-functional teams to ensure seamless customer experiences across all touchpoints. This may involve collaborating with customer service teams, marketing teams, and sales teams to ensure that the customer experience is consistent and positive.
• The CRM Executivewill be responsible for managing customer feedback and ensuring timely resolution of issues. This may involve developing processes for handling customer complaints, monitoring customer feedback channels, and collaborating with customer service teams to address issues in a timely manner.
• The CRM Executive will need to monitor and report on key performance metrics related to customer retention and satisfaction. This may involve tracking customer engagement levels, retention rates, and customer satisfaction scores, and providing regular reports to senior management.
• The CRM Executivewill need to stay up-to-date on industry trends and best practices in CRM. This may involve attending industry events, reading industry publications, and networking with other professionals in the field to stay informed about emerging trends and best practices.
• Set KPIs to measure campaign results, drive insights and recommendations and communicate these clearly and accurately back to the business, helping to inform business decisions and future campaigns iterations
• The right candidate must have excellent attention to detail. Whether it's managing customer data or following strict instructions for dog care, attention to detail is essential to avoid errors and provide high-quality service.
• The right candidate should have a passion for dogs, should have a high emotional quotient and ideally should have been a pet parent having genuine love for dogs.

1.      Core Responsibilities

·      Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.

·      Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., )  into the ServiceNow ecosystem.

·      Attend important business meetings to gather information around projects pertaining to ServiceNow.

·      Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.

·      Help to manage the platform to ensure a reliable seamless user experience.

·      Develop and maintain service catalogue items by collaborating with key stakeholders across the business.

·      Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.

·      Support audit requirements and compliance to standards

·      Should have knowledge on creating customized Dashboards & Reports

·      Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any

·      Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own

·      Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

Essential:

·      4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential

·      4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential

·      4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential

·      8 to 10 years overall experience in IT is essential

Desirable

·      3 to 5 years’ experience in orchestration, service mapping is desirable

3.      Knowledge Requirements

Essential

·      Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes

·      Very good knowledge of ITSM and ITOM practices is essential

·      Detailed knowledge of the ITIL/ITSM Best practices is essential

Desirable

·      Good understanding of CSDM is desirable

·      Good knowledge of the ISO 20K, 27K, 9K is desirable

·      Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable