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Customer support executive

at Customer support

0 - 1 yrs
₹3L - ₹5L / yr
Bengaluru (Bangalore)
Skills
Communication Skills
English Proficiency

Job Title: Customer Support Executive – Voice Process

Location: Bangalore (On-site)

Experience: 0 to 2 years

Job Type: Full-time

Job Description:

We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!

Key Responsibilities:

  • Handle inbound and outbound calls to resolve customer queries or concerns.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Understand customer issues and provide accurate and timely solutions.
  • Update customer records and follow up on open tickets/cases.
  • Escalate complex issues to the appropriate department when required.

Requirements:

  • 0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).
  • Fluent in English and Hindi – both verbal and written.
  • Basic computer knowledge and typing skills.
  • Ability to work in a fast-paced environment.
  • Strong listening, problem-solving, and interpersonal skills.

Shift: Rotational Day Shifts (No Night Shift)

Working Days: 6 days a week (1 rotational week off)

Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)

Location: Bangalore (Candidates must be open to work from office)


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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