Job Title: Customer Support Executive – Voice Process
Location: Bangalore (On-site)
Experience: 0 to 2 years
Job Type: Full-time
Job Description:
We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!
Key Responsibilities:
- Handle inbound and outbound calls to resolve customer queries or concerns.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Understand customer issues and provide accurate and timely solutions.
- Update customer records and follow up on open tickets/cases.
- Escalate complex issues to the appropriate department when required.
Requirements:
- 0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).
- Fluent in English and Hindi – both verbal and written.
- Basic computer knowledge and typing skills.
- Ability to work in a fast-paced environment.
- Strong listening, problem-solving, and interpersonal skills.
Shift: Rotational Day Shifts (No Night Shift)
Working Days: 6 days a week (1 rotational week off)
Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)
Location: Bangalore (Candidates must be open to work from office)
Shubham Vishwakarma
Full Stack Developer - Averlon
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About Us
TAG Construction Ltd is a leading UK-based civil engineering labour supply business, working with Tier-1 contractors on some of the country’s largest and most complex infrastructure projects. We specialise in providing skilled, compliant, and security-cleared operatives to high-safety environments.
We are now seeking a detail-oriented HR with experience in the construction industry to support our end-to-end recruitment operations from India. The ideal candidate will help maintain accurate workforce data, streamline candidate onboarding, and ensure our HR systems function efficiently to meet ongoing manpower requirements across multiple UK construction projects.
Purpose of the Role
To support the recruitment and onboarding of skilled and unskilled workers for the UK construction industry, ensuring all candidates are accurately profiled, documented, and compliant with company and statutory requirements. The role involves understanding construction job roles, assisting in end-to-end hiring coordination, and maintaining accurate records across HR systems.
Key Responsibilities
- Source, screen, and shortlist candidates for construction trades such as steel fixers, shuttering carpenters, concrete finishers, general labourers, machine operators, and site operatives.
- Experience in end-to-end construction recruitment for India-based and overseas roles.
- Build and maintain a strong trade-wise candidate database and update records regularly to track document expiries, visa status, and deployment readiness.
- Coordinate with UK HR, site supervisors, and project managers to plan and fulfil manpower requirements according to project schedules.
- Maintain accurate and updated candidate records within Zoho Recruit and Zoho People, ensuring compliance with company standards.
- Understand various construction job profiles and match candidates based on skill level, experience, and project-specific needs.
- Support onboarding activities including document verification, employment letter preparation, and joining formalities.
- Collect, review, and maintain key documentation such as ID proof, qualifications, experience certificates, trade test results, and right-to-work documents.
- Support overseas mobilisation and demobilisation processes by liaising with agencies and logistics partners as required.
- Publish job openings on relevant platforms and coordinate recruitment drives, trade tests, and walk-in interviews.
- Provide administrative support in HR operations, data cleanup, reporting, and process optimisation across recruitment systems.
- Assist in maintaining communication between Indian recruitment partners and UK HR teams to ensure alignment on project staffing needs.
- Ensure all data and recruitment activities comply with internal policies and international labour standards.
- Take care of any other HR or recruitment responsibilities assigned by the supervisor or senior management on a time-to-time basis.
Required Skills & Experience
- Minimum 2–4 years of experience in construction recruitment, preferably for UK, GCC (Middle East), or India-based projects.
- Strong knowledge of construction trades and roles (e.g., steel fixers, shuttering carpenters, scaffolding workers, electricians, plumbers, plant operators, etc.).
- Experience coordinating manpower supply or overseas recruitment for large-scale infrastructure or civil projects.
- Familiarity with Zoho Recruit, Zoho People, or similar HR/recruitment software.
- Excellent communication skills in English and Hindi/Punjabi; ability to coordinate with multi-national teams.
- Strong attention to detail, organisational skills, and data accuracy.
- Ability to work independently and collaboratively with global HR teams.
Desirable Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Prior experience in construction manpower recruitment for India, UK, or Middle East projects.
- Knowledge of India-based construction projects, UK construction workforce requirements, and basic labour law awareness.
Docker
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Amazon Web Services (AWS)We are an on-demand E-commerce technology and Services Company and a tech-enabled 3PL (third party logistics). We unlocks ecommerce for companies by managing the entire operations lifecycle:
Sell, Fulfil & Reconcile.
Using us, companies can: -
• Store their inventory in our fulfilment centers (FCs)
• Sell their products on multiple sales channels (online marketplaces like Amazon, Flipkart, and their own website)
• Get their orders processed within a defined SLA
• Reconcile payments against the sales company combines infrastructure and dedicated experts to give brands: accountability, peace of mind, and control over the ecommerce journey.
The company is working on a remarkable concept for running an E-commerce business- starting from establishing an online presence for many enterprises. It offers a combination of products and services to create a comprehensive platform and manage all aspects of running a brand online, including the development of an exclusive web store, handling logistics, integrating all marketplaces and so on.
Who are we looking for?
We are looking for a skilled and passionate DevOps Engineer to join our Centre of Excellence to build and scale effective software solutions for our Ecommerce Domain.
Wondering what your Responsibilities would be?
• Building and setting up new development tools and infrastructure
• Provide full support to the software development teams to deploy, run and roll out new services and new capabilities in Cloud infrastructure
• Implement CI/CD and DevOps best practices for software application teams and assist in executing the integration and operation processes
• Build proactive monitoring and alerting infrastructure services to support operations and system health
• Be hands-on in developing prototypes and conducting Proof of Concepts
• Work in an agile, collaborative environment, partnering with other engineers to bring new solutions to the table
• Join the DevOps Chapter where you’ll have the opportunity to investigate and share information about technologies within the DevOps Engineering Community
What Makes you Eligible?
• Bachelor’s Degree or higher in Computer Science or Software Engineering with appropriate experience
• Minimum of 1 year of proven experience as DevOps Engineer
• Experience in working with a DevOps culture, following Agile Software Development methodologies of Scrum
• Proven experience in source code management tools like Bitbucket and Git
• Solid experience in CI/CD pipelines like Jenkins
• Shown ability with configuration management tools (e.g., Terraform, Ansible, Docker and Kubernetes) and repository tools like Artifactory
• Experience in Cloud architecture & provisioning
• Knowledge in Programming / Querying NoSQL databases
• Teamwork skills with a problem-solving attitude
React.js
NodeJS (Node.js)We are looking for a Full Stack Developer-REMOTE Position
Strong knowledge of HTML, CSS, JavaScript, and JavaScript frameworks (e.g., React, Angular, Vue)
• Experience with backend technologies such as Node.js, DynamoDB, and PostgreSQL.
• Experience with version control systems (e.g., Git)
• Knowledge of web standards and accessibility guidelines
• Familiarity with server-side rendering and SEO best practices
Experience with AWS services, including AWS Lambda, API Gateway, and DynamoDB.
• Experience with Dev Ops- Infrastructure as Code, CI / CD, Test & Deployment Automation.
• Experience writing and maintaining a test suite throughout a project's lifecycle.
• Familiarity with Web Accessibility standards and technology
• Experience architecting and building Graph QL APIs and REST-full services.
React.jsNodeJS (Node.js)
AngularJS (1.x)
Vue.js
Angular (2+)-
Responsibilities
- 1.Research, develop and create content for Java Full stack courses.
- 2. Deliver interactive sessions with group(s) of learners on specific topics covered in the curriculum clubbed with relevant case studies and live examples.
- 3. Prepare the learners with updated Java Full-stack technologies & concepts: Hibernate, struts, spring, Core Java, Advanced Java, Android, SQL, C, C++, Data Structures, Algorithms, OOPS concepts, server-side JavaScript frameworks like Express, Koa, Hapi etc. (based on Node.js) RDBMS or NO SQL databases, Serialization/Deserialization and Immutability concepts.
- 4. Handle and devise end-to-end training - course content preparation, material preparation, case studies, live projects explanation, etc.
- 5. Develop technical content – practise exercise, creating course scenarios, hands on projects, create assignments & test scripts.
- 6. Create and maintain a database of training strategies, initiatives, modules, and materials.
- 7. Review team members’ content creations and mentor them accordingly.
- 8. Design training program based on the needs of the corporate clients.
- 9. Determine the overall effectiveness of programs and make improvements.
Requirements- 1. B.E/B.Tech with 6+ years of relevant experience.
- 2. Excellent communication skills and a passion for training and mentoring.
- 3. Good understanding of modern Information Technology, and operations of a SOC.
- 4. Strong working knowledge of Windows Server and Linux operating systems.
- 5. Organization skills or previous experience a lead SME.
- 6. Preferred to have good experience as a Technical Trainer.
- 7. Good experience creating technical courseware for delivery in a corporate setting.
- 8. Good to have Java JDK 1.7 or above development and knowledge of Java 8 features experience.
- 9. Desired to have passed at least three technology industry certifications such as Microsoft, CompTIA, Cisco, etc.
- 10. Preferred to have technology teaching certification such as MCE, MCT, MIE or completion of a technology TTT course.
Perks
- 1. Flexible work timings and no leave policy - We don\'t go behind timelines, we work for better product at flexible working hours.
- 2. No hierarchy - Everyone has open access to anyone in the team.
- 3.Medical insurance - We got you covered. We provide insurance for you and your family members.
- 4. 5 days a week - Take time off to revitalise.
| Salary Range | : | 25 LPA 30 LPA |
|---|---|---|
| Exp Required | : | 8.00-10.00 Years |
| Age Limit | : | 30-45 Years |
| Minimum Education | : | Graduation |
| Primary Language | : | Hindi,English |
| Previous Industry Experience | : |
IT-Services
|
| Previous Functional Area | : |
Full-stack Engineer
|
| Customer Handling Experience | : | B2B |
| Team Handling Experience | : | Individual Contributor |
What you will do:
- Setting up the annual brand calendar, coordinating cross-functional activities and ensuring consistency in brand-related decisions
- Reporting on brand performance to determine ROI
- Analysing competitor brands, shopping behaviours as well as consumer trends
- Creating brand budgets
- Coordinating with internal and external stakeholders to deliver high performing creatives
- Ensuring the rapid growth of the brand
What you need to have:
- MBA in Marketing from a tier 1/ tier 2 Business School
- Prior experience in working with brands in wellness/ nutrition
- Solid understanding of packaging, marketing communication, new product launch, market places etc.
- Excellent verbal and written communication skills
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PostgreSQL- 10 + years of experience and expertise in database and systems architecture design, development and implementation;
- Expertise and experience in data structures, indexing, query, and retrieval;
- Excellent data management skills including ensuring data integrity, data access, security and archiving procedures;
- Knowledge of the language technology and video extraction research domains to be able to converse fluently with the research communities to transform research requirements into concrete formalisms.
- Experience in cross platform development for multiple variants of Unix, Linux including 32 and 64 bit
- Experience with NoSQL, SQL databases, statistics and algorithms
- Strong oral and written communication skills
- Design, implement and test novel database architecture designs to accommodate the multimodal data types used in Client managed technology evaluations
- Administer and monitor database and address data security solutions as applicable
- Design and develop efficient techniques for fast, optimized data access and transfer of distributed or networked database systems
- Design, implement and test novel data structures, data search, query and retrieval solutions to enable access to and processing of the multimodal data types used in Client managed technology evaluations
HTML/CSS
C#
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Full Stack Developer - Averlon