
Job Title: Customer Support Executive – Voice Process
Location: Bangalore (On-site)
Experience: 0 to 2 years
Job Type: Full-time
Job Description:
We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!
Key Responsibilities:
- Handle inbound and outbound calls to resolve customer queries or concerns.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Understand customer issues and provide accurate and timely solutions.
- Update customer records and follow up on open tickets/cases.
- Escalate complex issues to the appropriate department when required.
Requirements:
- 0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).
- Fluent in English and Hindi – both verbal and written.
- Basic computer knowledge and typing skills.
- Ability to work in a fast-paced environment.
- Strong listening, problem-solving, and interpersonal skills.
Shift: Rotational Day Shifts (No Night Shift)
Working Days: 6 days a week (1 rotational week off)
Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)
Location: Bangalore (Candidates must be open to work from office)

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Safety Connect is a growing company in the domain of field force and road safety.
We are looking for a high-energy and dynamic Inside Sales Representative to join our growing team and fix quality meetings with potential customers. This role will be responsible for servicing outbound sales with a focus on generating, qualifying, and engaging all prospective clients. This role is one of the first touchpoints for prospects and has the opportunity to set the tone for the sales cycle.
This position requires outbound cold calling, emailing, qualification, and tight collaboration with the Business Development Manager (BDM) to generate new opportunities.
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Exceptional communication skills (both verbal and written).
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Self-motivated with diligent work ethic, Experience with CRM applications.
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Data-driven mindset.
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1-3 years of experience as an Inside Sales Representative in SaaS/ B2B.
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