Job Title: Customer Support Executive – Voice Process
Location: Bangalore (On-site)
Experience: 0 to 2 years
Job Type: Full-time
Job Description:
We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!
Key Responsibilities:
- Handle inbound and outbound calls to resolve customer queries or concerns.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Understand customer issues and provide accurate and timely solutions.
- Update customer records and follow up on open tickets/cases.
- Escalate complex issues to the appropriate department when required.
Requirements:
- 0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).
- Fluent in English and Hindi – both verbal and written.
- Basic computer knowledge and typing skills.
- Ability to work in a fast-paced environment.
- Strong listening, problem-solving, and interpersonal skills.
Shift: Rotational Day Shifts (No Night Shift)
Working Days: 6 days a week (1 rotational week off)
Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)
Location: Bangalore (Candidates must be open to work from office)
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
C++🚀 We’re Hiring – Senior Trader / Portfolio Manager (Remote, Global)
An innovative quantitative trading and investment firm in the digital assets space is looking for an experienced Senior Trader / Portfolio Manager with expertise in high-frequency trading to join their team.
💼 Role Highlights:
*Research, test, and implement quantitative trading strategies
*Analyze market data using advanced statistical tools
*Optimize and improve existing automated strategies
*Collaborate with developers to enhance trading systems
*Provide mentorship and guidance to traders
🎯 We’re Looking For:
*4–8 years of high-frequency trading experience (crypto HFT a plus)
*Expertise in market-making and delta-one products
*Proven track record of running profitable strategies
*Strong skills in C++ or similar programming languages
*Competitive, ownership-driven mindset
🌍 Why Join?
*Fully remote, global role
*Flat hierarchy, full ownership of work
*Fast-paced environment with rapid idea implementation
*Market-competitive pay + profit sharing + equity
*Perks: medical insurance, team outings, off-sites
If you’re passionate about building cutting-edge quantitative trading strategies and thriving in a high-performance environment, we’d love to hear from you!
Redux/Flux
React.js
Javascript
HTML/CSSJob Description
Egnyte is seeking talented engineers to join our team in Mumbai or to work remotely elsewhere in India. If you’d like to contribute your skills to the development of a global product with an impressive client base, please reach out!
Egnyte is a product-focused company based in Silicon Valley in California, not a software outsourcing business. We build and maintain our flagship software used by companies like Red Bull and Yamaha. We help businesses navigate the complex world of content and data management. Egnyte provides customers with secure access to 100% of their business files from any device, regardless of where those files physically reside. More than 16,000 customers trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing cost and complexity.
Your job will be to make meaningful contributions to two parts of our platform: Egnyte Protect and Egnyte Connect.
You’ll have plenty of opportunities to learn from other Egnyters working in India, the United States, and Poland. Knowledge-sharing is a fundamental part of our culture, and we know how to share knowledge across distributed teams.
We’re building enterprise software for companies of all sizes. It means that every day we’re dealing with a large scale. We build our apps with React, we use SASS and CSS modules for styling, Webpack for bundling, Jest and Enzyme for testing, and Redux with Sagas for state. We do have some older bits of tech in our stack too, like Backbone with Marionette, but we’re actively working on removing them from our codebase.
Since our app is fairly complex, we care about writing a fair amount of tests for it. We have thousands of unit and functional tests and this number is getting bigger. We are aiming to move to continuous delivery when our coverage is satisfactory. Our app is used by thousands of people every day—it’s a tool for them to do their job which is why we care a lot about not having any regressions in the app.
As engineers, we have strong product ownership. It means we are part of product development from early designs to deployment and monitoring. This allows us to have a deep conversation with Design and Product teams about not only how we build things but also what we build.
What You’ll Do will include
- Developing system components throughout the whole product lifecycle. Your task will be to build user interfaces that are usable and informative. In order to do that, you’ll need to combine and process data from different parts of the system. Building a scalable and maintainable product used by over 350 thousand users every day
- Influencing the development strategy and technologies of a global product deployed on hundreds of servers around the world
- Supporting other team members to help them fulfill their potential
- Leading and owning projects end to end, from design to deployment
- Collaborating with other frontend developers to design, architect, implement, and build a frontend project
- Being part of a professional team collaborating with QA and backend developers
- Cooperating closely with UX designers and product owners to bring state-of-the-art frontend experience of a product.
- Coming up with your own ideas for product enhancement and productivity boosts
Your Qualifications
- Hands-on experience designing and developing highly scalable applications from both functional and performance perspective
- Expert knowledge of ES6+, HTML5, CSS3
- Experience with React ecosystem (our stack is based on React, Redux, Webpack)
- Practical experience with TDD
- Understanding of cross-browser compatibility issues
- Adaptability in a dynamic environment
- Practical experience with unit testing and end-to-end automation
About Egnyte
In a content critical age, Egnyte fuels business growth by enabling content-rich business processes, while also providing organizations with visibility and control over their content assets. Egnyte’s cloud-native content services platform leverages the industry’s leading content intelligence engine to deliver a simple, secure, and vendor-neutral foundation for managing enterprise content across business applications and storage repositories. More than 16,000 customers trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing cost and complexity. Investors include Google Ventures, Kleiner Perkins, Caufield & Byers, and Goldman Sachs. For more information, visit www.egnyte.com
Required Skills: Cold Calling, Email Campaign, Professional Networks (LinkedIn)
- Thorough understanding of IT products and services.
- Proficient in mining & managing data through database portals & professional networks.
- Generate appointments through activities like cold calls, email campaigns, and professional networking.
- Ensure accurate procedures are followed for cold calling, email campaigns, and professional networking activities to generate appointments.
- Maintain a systematic follow-up process to nurture leads not yet ready for an appointment.
- Proficiency in using the Zoho CRM system
- Meet quarterly and yearly targets as assigned.
- Maintain a healthy lead-generation pipeline.
Expectations:
- Excellent communication, interpersonal, and phone skills
- Ability to set up appointments proficiently using all inside sales activities.
- Proven track record in cold calling, email marketing, lead generation, and networking with professionals
- Able to thrive in a fast-paced environment and consistently meet deadlines.
- Self-motivated with strong multitasking abilities, able to work independently or collaboratively within a team.
- Familiarity with CRM, major database portals and professional networking platforms
React.jsRedux/FluxJavascriptHTML/CSS
GitKey responsible area-
- Work closely with Project Managers and other members of the Development Team to both develop detailed specification documents with clear project deliverables and timelines, and to ensure timely completion of deliverables.
- Attend client meetings during the sales process and during development.
- Work with clients and Project Managers to build and refine graphic designs for websites.
- Convert raw images and layouts from a graphic designer into CSS/XHTML themes.
- Determine appropriate architecture, and other technical solutions, and make relevant recommendations to clients.
- Communicate to the Project Manager with efficiency and accuracy any progress and/or delays.
- Engage in outside-the-box thinking to provide high value-of-service to clients. Alert colleagues to emerging technologies or applications and the opportunities to integrate them into operations and activities.
- Be actively involved in and contribute regularly to the development community of the CMS of your choice. Develop innovative, reusable Web-based tools for activism and community building.
Key Responsibilities
- You'll make it happen by creating the copies for the best funnels for Knorish, constantly improving, optimizing the existing content with fanatic attention to marketing.
- Experience in creating mind-boggling content for social advertising channels including YouTube, Facebook, Twitter
- Optimizing PR campaigns when there is a need
- Boundless positivity, zeal for learning, calculated experimentation, and a desire to become a Voice of the platform
- Create SEO optimized blogs for posting
- Preferred to have a deep understanding of SEO, Keyword analysis, SEMRUSH, UBERSUGGEST, AHREFS
- A must knowledge of CMS, blog maintenance, CTAs, and others
1. Should be a team player and be willing to learn new writing styles & updated with copywriting trends.
2. Experience of working with a similar Tech/SaaS platform would be an icing on the cake.
3. Must be diligent and be able to work independently with minimal intervention Above all attention to detail, passion for impeccable English, great writing skills plus over 2 years of experience in SEO writing & blogging.
Perks:
- Market+ Salary
- Annual Bonuses
PHP
Laravel
CodeIgniter- Systems: Software Design, Database Design , Magento/eCommerce, PWA
- Role: Will be responsible for design and integration of eCommerce Systems, external integrating systems and new customer touch point like WA Shop, Chat Bots, Social Commerce and Design of eCommerce backend, OMS
- Education : B.Tech – CSE, premier Engineering Institute
- Experience : 5-7 Years, High transactional website, multiple system integration, AWS, Middleware and MySQL, MongoDB, Restful API. Team player, Passion for Coding. Exposure to Magento eCommerce system design and database is desirable
Pioneered over the last 25 years by an eminent professor at Harvard Business School, this independent body effectively conducts indigenous research, offers academic and executive courses, extends advisory services to the Government and corporates as well as organises various events. It studies competitiveness of nations, regions and cities and generates suitable guidelines for business ventures and those in governance. It indeed offers unique and relevant solutions for socio-economic problems.
What you will do:
- Understanding the competitive landscape within each market
- Proposing research studies that will lead to impactful business decisions
- Developing and establishing a well-defined roadmap before starting a research project
- Working hand-in-hand with the business in understanding the various market, economic or such questions which are to be answered through relevant research
- Designing the research methodology and also identifying and locating relevant information related to the particular research
- Identifying various data sources, collecting and analyzing data relevant to the research topic and also supporting in report-writing
- Performing statistical and qualitative analysis of data related to markets and competitors
- Planning and implementing project research processes and methodologies
- Monitoring the project output, analyzing the final conclusion and utility of the same in line with the business needs
Desired Candidate Profile
What you need to have:
- Masters in Economics or Public Policy is a must
- Excellent communication skills and exceptional attention to details
- Ability to gather relevant data from various sources
- Strong problem-solving skills
- Strong quantitative and qualitative analysis skills
Android Development
Kotlin- Your primary focus will be the development of Android applications and their integration with back-end services.
- You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.
Skills :
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Strong knowledge of Android UI design principles, patterns, and best practices
- Experience with offline storage, threading, and performance tuning
- Ability to design applications around natural user interfaces, such as touch
- Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
- Knowledge of the open-source Android ecosystem and the libraries available for common tasks
- Ability to understand business requirements and translate them into technical requirements
- Familiarity with cloud message APIs and push notifications
- A knack for benchmarking and optimization
- Understanding of Google's Android design principles and interface guidelines
- Proficient understanding of code versioning tools, such as Git
- Familiarity with continuous integration - Kotlin, Java
- Important libraries include Dagger, RxJava, Realm - MVP Clean Architecture
- Understanding of Data Structures and Algorithm.
- Basic Knowledge of Kotlin
- Skills : - Android, Web Sockets, MVP Development, Rxjava, Realm Mobile Database,
JavascriptHTML/CSS
jQuery
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon