
Job Title: Customer Support Executive – Voice Process
Location: Bangalore (On-site)
Experience: 0 to 2 years
Job Type: Full-time
Job Description:
We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!
Key Responsibilities:
- Handle inbound and outbound calls to resolve customer queries or concerns.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Understand customer issues and provide accurate and timely solutions.
- Update customer records and follow up on open tickets/cases.
- Escalate complex issues to the appropriate department when required.
Requirements:
- 0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).
- Fluent in English and Hindi – both verbal and written.
- Basic computer knowledge and typing skills.
- Ability to work in a fast-paced environment.
- Strong listening, problem-solving, and interpersonal skills.
Shift: Rotational Day Shifts (No Night Shift)
Working Days: 6 days a week (1 rotational week off)
Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)
Location: Bangalore (Candidates must be open to work from office)

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Review Criteria
- Strong UAT / Functional Test Lead Profiles
- Minimum 7 years of overall testing experience, with at least 3 years of recent UAT experience, primarily in manual testing for large enterprise or government project
- Must have worked on minimum 2 national-level e-Governance, public sector, enterprise, or marketplace projects in a UAT lead or ownership role
- 3+ years of team handling experience, leading 7–8 QA/UAT members, including task assignment, review, mentoring, and delivery ownership
- Must have complete ownership of UAT activities, including UAT planning, execution, acceptance sign-off, defect management, retesting, and regression cycles.
- Must have strong hands-on manual testing experience, with the ability to create test scenarios and test cases from BRDs, user stories, functional documents, and Figma/UI screens.
- Must be able to understand HLD/LLD documents and API specifications and perform manual API testing based on business logic.
- Must have BE/BTech/MTech/MBA (BSc/BCA alone is not acceptable; with Bsc/BCA candidates must have a relevant postgraduate degree MCA/MTech)
- Do not consider candidates with automation-heavy profiles or those lacking strong manual UAT and leadership experience
- Candidate must be based within Delhi NCR (100 km radius)
Preferred
- (Certification): ISTQB Advanced Test Manager or equivalent is preferred
Job Specific Criteria
- CV Attachment is mandatory
- Have you worked on at least 2 national-level e-Governance / enterprise / marketplace projects, If yes, Name the projects and company where you did these projects?
- What was the maximum team size of QA you have managed?
- How many years of Manual Testing experience?
- How many years of Automation Testing experience?
- Name two relevant UAT projects you have worked on?
- Are you willing to relocate to Delhi and why (if not from Delhi)?
- Are you available for a face-to-face round?
Role & Responsibilities
- 8 + years’ experience in UAT, with at least 2 National-level e-Governance solutions / Enterprise platforms / Marketplace projects.
- Proficiency in test planning, execution oversight, acceptance criteria definition, defect triage, regression cycle management.
- Proficient in understanding business requirements by going through BRDs, User Stories, Figma screens to define test scenarios and test cases.
- Ability to analyze high level and low-level design documents, API specifications to identify the business logic developed and create test cases to test the APIs.
- Hands-on experience of defining high quality test scenarios, test cases with ability to review and guide the test team members in doing the same.
- Education/Certifications: B.E./ B.Tech. / MTech/ MCA/ MS (Computer Science/IT)/ISTQB Advanced Test Manager or equivalent required.
Ideal Candidate
- 8 + years’ experience in UAT, with at least 2 National-level e-Governance solutions / Enterprise platforms / Marketplace projects.
- Proficiency in test planning, execution oversight, acceptance criteria definition, defect triage, regression cycle management.
- Proficient in understanding business requirements by going through BRDs, User Stories, Figma screens to define test scenarios and test cases.
- Ability to analyze high level and low-level design documents, API specifications to identify the business logic developed and create test cases to test the APIs.
- Hands-on experience of defining high quality test scenarios, test cases with ability to review and guide the test team members in doing the same.
- Education/Certifications: B.E./ B.Tech. / MTech/ MCA/ MS (Computer Science/IT)/ISTQB Advanced Test Manager or equivalent required.
JD for Sales and Marketing:
- Build and maintain strong relationships with architects, consultants, contractors, and developers.
- Prepare and deliver technical presentations
- Conduct market research to identify trends, competitor activities, and emerging technologies.
- Represent the company at trade shows, exhibitions, and industry networking events.
- Skills & Competencies
- Strong knowledge of facade systems, materials (glass, aluminum, stone, composites), and Building material.
- Excellent communication, presentation skills.
- MBA in marketing/BBA
Responsibilities:
- Designing and implementing fine-tuned production ready data/ML pipelines in Hadoop platform.
- Driving optimization, testing and tooling to improve quality.
- Reviewing and approving high level & amp; detailed design to ensure that the solution delivers to the business needs and aligns to the data & analytics architecture principles and roadmap.
- Understanding business requirements and solution design to develop and implement solutions that adhere to big data architectural guidelines and address business requirements.
- Following proper SDLC (Code review, sprint process).
- Identifying, designing, and implementing internal process improvements: automating manual processes, optimizing data delivery, etc.
- Building robust and scalable data infrastructure (both batch processing and real-time) to support needs from internal and external users.
- Understanding various data security standards and using secure data security tools to apply and adhere to the required data controls for user access in the Hadoop platform.
- Supporting and contributing to development guidelines and standards for data ingestion.
- Working with a data scientist and business analytics team to assist in data ingestion and data related technical issues.
- Designing and documenting the development & deployment flow.
Requirements:
- Experience in developing rest API services using one of the Scala frameworks.
- Ability to troubleshoot and optimize complex queries on the Spark platform
- Expert in building and optimizing ‘big data’ data/ML pipelines, architectures and data sets.
- Knowledge in modelling unstructured to structured data design.
- Experience in Big Data access and storage techniques.
- Experience in doing cost estimation based on the design and development.
- Excellent debugging skills for the technical stack mentioned above which even includes analyzing server logs and application logs.
- Highly organized, self-motivated, proactive, and ability to propose best design solutions.
- Good time management and multitasking skills to work to deadlines by working independently and as a part of a team.
Stealth Fintech startup looking for Software Engineer with 2+ year of experience.
We are looking to hire few engineers for this position ASAP.
Well funded !
Permanent Remote Position !
Competitive Salary !
You will be a part of the founding engeering team. We are working cutting edge technology stack such as Cassandra, Terraform, Kubernetes, Redis, MongoDB, InfluxDB, Graphana, GoLang, AWS.
You will get the opportunity to work on a massive scale project, crawling 100+ Million pages per day, and very complex problems which will help you grow as an engineer.
Requirements:
- Past work experience with crawler / scraper is a MUST
- Self starter mentality who can pick up new skills & can work independently
- Experience with programming languages like Java, C#, Go, Python, PHP
- Understanding of concepts like HTTP, Sessions / Cookies, IP rotation
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Srijan Technologies is hiring for Delivery Manager - Data Science/Data Engineering
with a permanent WFH option.
Notice: Immediate joiners or candidates with 30 days of notice period are preferred.
Required Skills/Experience: • Overall Experience of 10+ years in the Industry • Good experience in Agile methodology • Experience in delivering Data engineering and data integration projects is a must • Experience in delivering Analytical programs is a must • Experience in delivering AI / ML projects will be an added advantage • Analytical skills • Well-developed interpersonal skills • Commercial awareness • Effective Communication • Team working skills • Ability to motivate people • Management and leadership skills
Job Description:
- Code and test programming for software and mobile apps.
- Develop and deploy computer applications.
- Execute code builds to test and production environments.
- Fix bugs in existing code.
- Collaborate with product, design, and marketing teams.
- Creating top-quality applications.
- Collaborating with front-end developers.
- Ensuring that junior staff delivers according to standards.
- Improving functionality.
- Using the most updated and appropriate technologies.
- Designing and building application layers.
Sills required:
.Net, Java & SQL Database

- 4+ years of extensive EXP in TIBCO SPOTFIRE Dashboard Development is MUST
- Design and create data visualizations in TIBCO Spotfire
- Proven EXP in delivering Spotfire solutions to advance business goals and needs.
- Detailed knowledge of TIBCO Spotfire - report developer configuration
- EXP on creating all charts that exist in Spotfire (scatter, line, bar, combo, pie, etc.) and how to manipulate every property associated with a visualization (trellis, color, shape, size, etc.)
- EXP in writing efficient SQL queries, views in relational databases such as Oracle, SQL Server, Postgres and BigQuery (Optional).
- Ability to incorporate multiple data sources into one Spotfire DXP and have that information linked via data table relations.
- EXP with Spotfire Administrative tasks, load balancing, installation/configuration of servers and clients, upgrades and patches would be a plus.
- Strong background in analytical visualizations and building executive dashboards.
- In-depth knowledge & understanding of BI and Datawarehouse concepts
Perks
- Best hardware and software to help you get the job done in the best way possible
- Remote office allowance to support you regardless of where you work
- Learning and development allowance to help you grow your career
- Flexible leave policy to give you more control over your time.
- Health insurance for your family and you to keep you well.
Required experience and skills
- Bachelors degree in Computer Science and Engineering. Bonus: Masters degree.9+ years of total full-time work experience, preferably shipping SaaS applications.
- Startup experience strongly desired.
- Played a pivotal role in scaling a company and led teams in an agile environment where iteration has led to perfection.
- Proven track record of on time project deliveries with balanced calls on technical designs and tech debt.
- Expert proficiency in:
- 1. Ruby, Ruby on Rails, Mysql, Linux, Git, AWS, CI/CD, NewRelic.
- 2. broad range of internet technologies and applications.
- 3. interacting, building, and improving the performance of systems end-to-end.
- 4. architecting/designing complex systems
- Strong collaborator and thought partner to Product team.Driven by outcomes more than output.
- Have led projects with small, dynamic, and fast-paced teams (3-5 engineers), with great flexility and adaptability on large projects, delegating working effectively.
- Viewed by the team as their evangelist, role model and bar raiser.
- Past teams and co-workers attest to your prowess & agility in building great products, and driving sound technical decision making.Mentored engineers within and outside own team.
- High on EQ, humility, curiosity and self drive.
Responsibilities
We use a rubric / career ladder as a framework to help our engineers grow in their careers. Please refer to the SDE IV section in the rubric (https://docs.google.com/spreadsheets/d/1z_51E1mZ3qf0MBuAyfHjKE1HN6h_yghAx2WMaB1z-Ms/edit?usp=sharing">click to view) to understand our expectations on your role and responsibilities.
Your responsibilities include:
- Leading completion and delivery of multiple concurrent projects with clear deliverable timelines and milestones
- Providing key input and guidance in helping to solve our most difficult and challenging issues, and providing recommendations for preventing or mitigating the effects of the issues in the future
- Identifying inconsistencies caused by lack of best practices and patterns, and proactively collaborate with the team to gather input to define and rollout new best practices
- Mentoring other engineers on increasing their impact both within and outside of their team, including identifying opportunities for them to do so
- Participate in shaping longer term technical and architectural goals in consideration of product/company strategy, organizational growth, scalability, security, and other factors
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