Job Title: Customer Support Executive – Voice Process
Location: Bangalore (On-site)
Experience: 0 to 2 years
Job Type: Full-time
Job Description:
We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!
Key Responsibilities:
- Handle inbound and outbound calls to resolve customer queries or concerns.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Understand customer issues and provide accurate and timely solutions.
- Update customer records and follow up on open tickets/cases.
- Escalate complex issues to the appropriate department when required.
Requirements:
- 0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).
- Fluent in English and Hindi – both verbal and written.
- Basic computer knowledge and typing skills.
- Ability to work in a fast-paced environment.
- Strong listening, problem-solving, and interpersonal skills.
Shift: Rotational Day Shifts (No Night Shift)
Working Days: 6 days a week (1 rotational week off)
Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)
Location: Bangalore (Candidates must be open to work from office)
Shubham Vishwakarma
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reach me
riya attherateof cielhr dot com
96 200 399 80
We are looking for a friendly, positive and well organized person to join our team. The ideal candidate will have a true passion for customer service, will enjoy working as part of a team and will thrive in an environment where quality is at the heart of everything you do, this may be the right opportunity for you!
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If you feel this is a suitable role for you, please send your current CV or press the 'Apply' button.
We only consider applications from candidates who have the right to work in the AU.
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Follow CutshortShubham Vishwakarma
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