Customer support executive

Manage IT network and client systems as well as daily technical operations that meet and exceed the school’s education and business technology requirements

Support long-term IT-based educational programs that enhance the delivery of education services and development of the school community

Overview of Responsibilities:

The IT Manager is responsible for managing and overseeing day-to-day implementation, to realize fault tolerance of key IT area. Support and maintenance in the following areas:

1.  Manage the procurement of IT systems.
2.  Lead the IT team in providing Help Desk services for Teaching staff and Students with IT based educational programs that enhance the delivery of teaching and learning.
3.  Prepare and manage the IT infrastructure budget and account for IT fixed assets.
4.  Coordinate IT infrastructure and support requirements with Academic IT Staff, and provide technical support for IT development projects in the Schools.  Work closely with Academic IT Staff in management and control of teaching software purchases, databases, and configuration control of Staff Laptops.
5.  Provide technical support to national IT infrastructure projects for schools and new facility development ensuring consistency in implementation and policy.

The IT Manager is responsible for managing and overseeing day-to-day implementation, support and maintenance in the following areas:

Network

1.  Direct daily maintenance to ensure maximum reliability and minimum service interruption
2.  Manage installation of required updates on infrastructure and client systems
3.  Maintain core services
4.  Recommend and implement changes and system enhancements to improve the network

Client platforms

1.  Set up, install and maintain desktops and laptops in the school
2.  Ensure standard configurations across the deployed systems
3.  Directly and with third party vendors manage the repair and servicing of equipment
4.  To seamlessly connect with the IT infrastructure in the new site, ensure the IT operation in the new site goes well

Software

1.  Ensure all software is properly licensed
2.  Manage the installation and upgrade schedules for educational and business software
3.  Provide technical support for school management, accounting and educational software
4.  Assist the teaching staff in identifying and integrating educational software available in India  and internationally

IT security

1.  Ensure all LANs and VPNs are secure from both electronic and physical intrusion
2.  Review and maintain a proper level of access and password control
3.  Ensure data integrity through routine database scans
4.  Establish a disaster recovery plan
5.  Guarantee network data is backed up on a daily basis

Reprographics

1.  Work with third party vendors to ensure the reprographics equipment runs smoothly
2.  Provide technical support as needed

Audio/ visual equipment

1.  Maintain the school’s inventory of audio/ visual equipment
2.  Assist in the installation and setup of equipment as needed

IT training and help desk support

1.  Provide training for both educational and business applications as needed
2.  Ensure proper procedures and staffing are in place to respond to teaching and admin staff requests in a timely manner
3.  Analyze problems, develop solutions, arrange preventive measures and maintain clear and consistent communications with internal customers on IT issues  

New facility development

1.  With the Project Manager, develop IT infrastructure plans and budgets
2.  Prepare IT and telecom cabling plans
3.  Identify hardware and software requirements
4.  Manage purchasing, installation and servicing of equipment with third party vendors
5.  Conduct infrastructure and product testing
6.  Manage IT handover and acceptance procedures

General requirements

1.  Maintain an inventory of all IT, audio/ visual equipment and licenses
2.  Ensure consistent documentation of the operating environment
3.  Develop the annual IT plan and budget with the Head of Technology
4.  Evaluate and set standards for hardware and software
5.  Develop change management schemes that smooth the transition to new equipment and procedures earning speedy acceptance of new equipment and upgrades
6.  Perform general IT duties as required

The IT Manager holds primary responsibility within location for IT and IT related issues.

Skills and Experience Required:

1.  Must have a minimum of 8 years IT systems and operations management experience including 5 in the K12 education sector
2.  Minimum 5 years experience with IT infrastructure budgets and cost management
3.  Minimum 5 years experience supervising professional IT personnel
4.  Must be able to read, analyze and interpret computer hardware and systems management technical manuals and procedures
5.  Strong personal skills to communicate directly with end users in sometimes tense situations
6.  Bachelors degree in computer science, information systems or related computer field
7.  Strong to Fluent written and verbal English
8.  Strong initiative, integrity and good judgment
9.  Fast problem solving skills in new situations
10.  Ability to handle multiple tasks simultaneously 

Desire experience of leading and managing I.T. based projects and vendor management

  IT systems and operations management experience

   Microsoft Windows OS, Microsoft Server and related technologies

  Network management experience including LAN/ WAN/ VPN

  Open Directory and/or Active Directory management experience

  Desire experience managing network policies and protocols including firewall configuration, content filtering, and related technologies

ob description

Business Analyst – Job Description

Exp =2+ year

1. Requirement gathering, Development, Requirement Analysis and documentation, Requirement communication, Requirement management and Testing. Work closely with the Business teams in gathering requirements, and getting it implemented in the system.

2. Designing and developing functional test cases, impact analysis, system integration testing and regression testing. Conducting UAT and documentation of test cases.

3. Support and assists with end user training and coordinates the implementation of these services for the Business.

4. Based on Testing Feedback from Business Users, plan go live dates for the developments.

5. Work with various user and support teams to manage technical/operational issues.

6. Raise the bugs and CRs to tech team and track till closure.

7. Produce periodic and ad-hoc reports for all stakeholders including leadership to monitor and ensure that projects comply with the governance framework.

8. Work closely with the vendor in getting the development completed on time and ensure adherence to quality standards.

9. Ability to multitask and work in a high pressure environment.

10. Excellent analytical, communication, presentation & interpersonal skills.

11. Ability to resolve customer/business issues and run the application management activities.

12. Willingness to go the extra mile to resolve customer/technical issues.

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹700,000.00 per year

Benefits:

• Provident Fund

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• BA in travel domain: 3 years (Required)
• Business analysis: 2 years (Required)
• total work: 2 years (Required)

Work Location: In person

Location: Hybrid/ Remote

Openings: 2

Experience: 5+ Years

Qualification: Bachelor’s or Master’s in Computer Science or related field

Job Responsibilities

Problem Solving & Optimization:

• Analyze and resolve complex technical and application issues.
• Optimize application performance, scalability, and reliability.

Design & Develop:

• Build, test, and deploy scalable full-stack applications with high performance and security.
• Develop clean, reusable, and maintainable code for both frontend and backend.

AI Integration (Preferred):

• Collaborate with the team to integrate AI/ML models into applications where applicable.
• Explore Generative AI, NLP, or machine learning solutions that enhance product capabilities.

Technical Leadership & Mentorship:

• Provide guidance, mentorship, and code reviews for junior developers.
• Foster a culture of technical excellence and knowledge sharing.

Agile & Delivery Management:

• Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives).
• Define and scope backlog items, track progress, and ensure timely delivery.

Collaboration:

• Work closely with cross-functional teams (product managers, designers, QA) to deliver high-quality solutions.
• Coordinate with geographically distributed teams.

Quality Assurance & Security:

• Conduct peer reviews of designs and code to ensure best practices.
• Implement security measures and ensure compliance with industry standards.

Innovation & Continuous Improvement:

• Identify areas for improvement in the software development lifecycle.
• Stay updated with the latest tech trends, especially in AI and cloud technologies, and recommend new tools or frameworks.

Required Skills

• Strong proficiency in JavaScript, HTML5, CSS3
• Hands-on expertise with frontend frameworks like React, Angular, or Vue.js
• Backend development experience with Java, Spring Boot (Node.js is a plus)
• Knowledge of REST APIs, microservices, and scalable architectures
• Familiarity with cloud platforms (AWS, Azure, or GCP)
• Experience with Agile/Scrum methodologies and JIRA for project tracking
• Proficiency in Git and version control best practices
• Strong debugging, performance optimization, and problem-solving skills
• Ability to analyze customer requirements and translate them into technical specifications

Job Description:-

• Database Administration, Solution design, Database Migration and manageability for Mission Critical Enterprise Applications in Datacentre and Cloud Deployments
• Database migration and upgrades using methods/utilities like Datapump, RMAN backup/restore, data guard and auto upgrades.
• Experience in Oracle Database migrations to cloud (preferably Azure ).
• Must be willing to troubleshoot issues related to Oracle database migration to Azure Cloud
• Work experience in Unix Shell scripting & automation.
• Experience in capacity planning, designing, and implementing enterprise solutions using Oracle Database Technology.
• Effective communication and presentation skills.
• Analyzes problems, identifies solutions, and makes decisions.
• Flexible to work either independently or work in tandem with Cloud Infrastructure team to identify and implement the most efficient cloud-based solutions for the company.
• Demonstrates a willingness to learn, adapt, and grow professionally
• 
  
• Mandatory Technical Skills:
• Must have experience with Azure Cloud Infrastructure.
• Experience in End to End Database Migration from On-Prem to Cloud Infrastructure including Virtual Network Design, routing rules, security groups, Instance creation, and database deployment.
• Oracle DB Architecture experience in Oracle 19c,18c &12c .
• Experience in implementing multi-tenant architectures.
• Experience/Exposure in Oracle Enterprise Manager, RMAN, Data guard and Real Application Cluster (RAC)
• Experience in Installation, Cloning, Maintenance/Support of Production and Development Environment.
• Oracle DBA should have experience on 19c,18c &12c upgrade, production support, cross platform migration.
• Experience in Oracle Database upgrade from 11g to 19c,18c &12c on various platforms.
• Experience in any other database apart from Oracle like MS-SQL.
• Good written/Verbal Communication, Presentation, Interactive skills with team across geography

We are seeking a highly skilled PostgreSQL Admin with 3 to 6 years of experience to join our dynamic team. The ideal candidate will have extensive experience in Posgresql or PL/SQL Data Warehousing Concepts Scheduling Basics ETL SQL Data Integration Microsoft SSIS and Unix Shell Scripting. This role involves designing developing and maintaining data integration solutions that support our business objectives.

Responsibilities

• Design and develop robust data integration solutions using postgresql or PL/SQL ETL tools and Microsoft SSIS.
• Oversee the implementation of data warehousing concepts to ensure efficient data storage and retrieval.
• Provide expertise in scheduling basics to automate data processing tasks.
• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
• Lead the development and maintenance of Unix Shell Scripts for data processing and integration.
• Ensure data quality and integrity by implementing best practices in data integration and ETL processes.
• Monitor and optimize SQL queries to enhance performance and efficiency.
• Develop and maintain documentation for all data integration processes and solutions.
• Troubleshoot and resolve issues related to data integration and ETL processes.
• Conduct code reviews to ensure adherence to coding standards and best practices.
• Provide technical guidance and mentorship to junior developers.
• Stay updated with the latest industry trends and technologies to continuously improve data integration solutions.
• Collaborate with stakeholders to understand business needs and deliver solutions that drive business value.

Qualifications

• Possess a strong understanding of PL/SQL and its application in data integration.
• Demonstrate expertise in data warehousing concepts and their practical implementation.
• Have experience with scheduling basics to automate and streamline data processes.
• Show proficiency in ETL tools and techniques for efficient data extraction transformation and loading.
• Exhibit strong SQL skills for querying and managing databases.
• Be skilled in Microsoft SSIS for developing and maintaining data integration solutions.
• Have experience with Unix Shell Scripting for automating data processing tasks.
• Display excellent problem-solving skills and attention to detail.

We are seeking a Senior Golang Engineer to join our team of talented developers. As a Full Stack Developer, you will work with a group of rockstar developers, including IIT'ans/BITS grads with 10+ years of experience, and collaborate with F500 companies as our clients. This is an excellent opportunity for accelerated career growth and a chance to work with the top 0.1% of developers in the industry.

Responsibilities:

• Collaborate with cross-functional teams to design, develop, and deploy high-quality software solutions.
• Write clean, efficient, and reusable code.
• Participate in code reviews to ensure code quality and maintain best practices.
• Continuously learn and stay updated with the latest technologies and trends in full-stack development.

Requirements:

• Minimum of 3 years of experience in a Golang.
• Aptitude for learning new technologies quickly.
• Good problem-solving and analytical skills.

Company Background:

We are a multinational software company experiencing rapid growth. With offices in Florida and New Delhi, we serve clients across the US, Australia, and APAC regions. Our team has expanded significantly in recent weeks, and we anticipate further growth, adding 125+ employees by the end of Q1 2024. You can learn more about us on our website: codevyasa.com.

What We Offer:

1. Glassdoor rating of 4.8, indicating high employee satisfaction.
2. Free healthcare benefits.
3. Strong focus on upskilling and professional development opportunities.
4. Diverse and inclusive work environment.
5. Competitive compensation and benefits package.
6. Emphasis on maintaining a healthy work-life balance.

∙ Responsible to promote IT Product and Services in to the National/ International Market through lead Generation.

∙ To identify business opportunities and drive profitable new business with client mapping, cold-calling, focused email campaigns, presentations, etc.

∙ Manage entire Sales life-cycle including cold calling, prospecting, lead qualification, product/service presentation, proposal presentation and sales closure.

Job Description :

· Need 2D animators to develop professional quality 2D animations/Modules, basis the scripts being shared.

· Critical need to visualize and when required build on scripts and create animation for effective story lines independently.

· Ability to work on multiple projects and supervise the team. Going beyond the brief to think of ideas proactively.

· Liaising with clients and interpreting their briefs. Ability to quickly adapt and reuse components from existing into new ones.

· Visualize independently to come up with fresh designs/layouts and animations.

· Overseeing Modules/Animations through the production stage to final completion.

· Adherence to design and branding style guides, standards, and processes

Job Responsibility:

· At least 2 years design and animation and illustration experience MUST include character design, background scene environment and 2D animation.

· Key Skills –Adobe Flash, Illustration/sketching, Character Design and Animation. Very Good knowledge of Adobe After Effects, Photoshop and Sound Editing is required.

· Illustration/drawing with good visualization skills for Storyboarding.

· Action scripting knowledge will be an added advantage though not mandatory.

· Design Studio experience is preferred though not mandatory.

Additional Information:

· Previous K-12 animation experience preferred.

· Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.

Square Yards is India’s largest Real Estate Platform. Founded in 2014, Square Yards has become the category leader in both real estate and mortgage marketplace space. SQY today ranks in the top 20 consumer tech start-ups in India in terms of GTV (~USD2bn), top 50 in terms of revenue, and is amongst the handful of consumer tech start ups in India which are profitable. Square Yards has achieved a significant scale in just 7 years and is one of the few Indian start ups which have successfully expanded globally. It has a direct presence in 20+ cities globally and has more than 5,000 employees across 9 Countries.

Square Yards’ integrated online to offline (O2O) transactional model and positioning as a one-stop-shop for the entire home services model (new homes, resale, rentals, property management, home interiors, property-related services, virtual property viewing ) brings exhaustive supply, demand, and distribution together to tap the highly fragmented real estate market.

Why Square Yards

• Multinational company (Global Approach)

• Performance & Salary review.

• Attractive incentives & mobility across regions

• Fast track growth

• Good Incentives

• Fastest Growing Cross Border Real Estate Platform

• Diversified role

• Multiple International Scope through Internal Job promotions

• Partnering with hiring managers to determine staffing needs

• Develop https://resources.workable.com/tutorial/faq-talent-acquisition">talent acquisition strategies and hiring plans

• Perform sourcing to fill open positions and anticipate future needs

• Plan and conduct recruitment and selection processes (interviews, screening calls etc.)

• Take steps to ensure positive candidate experience

• Assist in employee retention and development

• Supervise recruiters

• Organize and/or attend career fairs, drives or other events

• Use metrics to create reports and identify areas of improvement

• Proven experience as talent acquisition manager

• Experience in full-cycle recruiting, sourcing and employment branding

• Understanding of all selection methods and techniques

• Proficient in the use of social media and job boards

• Willingness to understand the duties and competencies of different roles