Customer support executive

Company Overview: SkillDeck is a fast-growing training and development organization specializing in high-demand areas like HR, technology, digital marketing, and more. We aim to empower professionals and students by providing top-tier training solutions that enhance employability and performance. We’re seeking proactive Business Development Executives who can forge valuable partnerships with colleges and corporate organizations, accelerating our reach and impact.

Job Summary: As a Business Development Executive for Partnerships, you will play a critical role in expanding SkillDeck’s influence in the education and corporate sectors. You will be responsible for identifying, approaching, and securing partnerships with educational institutions and businesses to facilitate large-scale training and upskilling initiatives. This is a high-impact position where you will contribute directly to SkillDeck’s growth strategy.

Key Responsibilities:

1. Partnership Acquisition:

• Identify and develop relationships with key stakeholders in colleges, universities, and corporate organizations.
• Initiate and conduct meetings with decision-makers to present SkillDeck’s course offerings, subscription models, and other training solutions.

Proposal Development:

• Create customized partnership proposals and presentations that address the needs of academic and corporate clients.
• Draft and negotiate partnership agreements, including terms of collaboration, pricing, and deliverables.

Market Research & Analysis:

• Conduct research to identify trends and demand in training areas like HR, data science, digital marketing, etc., within the college and corporate sectors.
• Analyze the competitive landscape and adjust partnership strategies accordingly to position SkillDeck as a preferred training partner.

Project Management:

• Oversee the successful implementation of partnership agreements, ensuring that deliverables and timelines are met.
• Collaborate with internal teams (content, marketing, and product) to customize course offerings as per partner requirements.

Relationship Building & Networking:

• Maintain ongoing relationships with existing partners, providing regular updates and exploring opportunities for growth.
• Attend industry conferences, networking events, and educational fairs to promote SkillDeck and connect with potential partners.

Reporting and Goal Tracking:

• Track partnership performance metrics, generate reports, and present insights to management.
• Meet or exceed quarterly targets for new partnerships, revenue, and client engagement.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
• 3-5 years of experience in business development, sales, or partnership roles, preferably in the education or training industry.
• Proven track record of closing deals with academic institutions or corporate clients.
• Strong negotiation and communication skills.
• Ability to work independently and manage multiple projects simultaneously.
• Familiarity with training and development trends, particularly in technology and professional upskilling.

Preferred Skills:

• Experience with CRM software for tracking leads and managing client relationships.
• Established network within the education or corporate training sectors.
• Knowledge of digital marketing, HR, or technology-related training is a plus.

Why Join Us:

• Opportunity to work with a leading brand in the training industry.
• Competitive salary with performance-based incentives.
• Career growth potential within a rapidly expanding organization.
• Exposure to diverse projects and client bases.

Job Description:

Acquis is inviting applications to hire 3 rock star SDR to join our Business Development team. In

this position, you will be reaching out to decision-makers (CXO/VP/Directors) across North

America & Europe to introduce our SaaS platform. Ideal for ambitious folks who want to learn &

grow their career in fast phased environment. You will also be eligible to earn attractive incentives

in this position.

Responsibilities:

• Source new sales opportunities through outbound cold calls, inbound lead follow-ups

• Understand customer needs and requirements

• Route qualiQied opportunities to the appropriate sales manager for further development

and closure

• Achieve lead & revenue target and achieve quarterly quotas

• Research accounts, identify key players and generate interest

• Maintain and expand your database of prospects within your assigned territory

• Team with channel partners to build pipeline and close deals

• Perform effective online demos to prospects

Requirements and skills:

• Should be willing to work in US Shift (3:30 pm to 1 am IST)

• 0- 3 years of experience and ready for in-ofQice work in Bangalore

• Strong phone presence

• Excellent verbal and written communications skills

• Strong listening and presentation skills

• Ability to multi-task, prioritize, and manage time effectively

• BE/MBA/B.Sc degree or equivalent is preferred

• Previous experience with B2B SaaS sales would be an added advantage

Responsibilities:

● Design, develop, test, and maintain software applications using Java technologies.

● Implement robust solutions using Spring MVC, Spring Boot, and Hibernate frameworks.

● Develop and optimize database operations with MySQL.

● Analyze and solve complex problems by applying knowledge of data structures and algorithms

Requirement -

Programming Languages & Technologies: Strong knowledge of Java (Core Java, Java 8+).

● Frameworks: Proficiency in Spring MVC, Spring Boot, and Hibernate. ● Algorithms and Data Structures: Good understanding and practical application of DSA concepts.

● Databases: Experience with MySQL – writing queries, stored procedures, and performance tuning.

● Version Control Systems: Experience with tools like Gi

- Experience comparable to DevOps SIRE providing SME-tevel application or platform support with responsibility for designing and automating operational procedures and best practices 

-Experience writing python and shell scripts to perform health checks and automations 

- Experience with Linux System Administration (preferably Red Hat)

- Hands-on experience with multi-tenant hosting environments for middleware applications (for example: centrally managed platform or infrastructure as a service) 

- Experience with implementing observabitity, monitoring and alerting tools 

- Excellent written and oral English communication skills. The candidate must write user-facing documentation, prepare and deliver presentations to an internal audience and effectively interact with upper management, colleagues, and customers 

- Independent problem-solving skills, self-motivated, and a mindset for taking ownership

- A minimum of 5 years of infrastructure production support or DevOps experience 

Additional Technical Skills 

Experience with broker-based messaging infrastructure such as Apache Kafka, IBM MQ (or similar technology like ActiveMQ, Azure Service Bus) including configuration and performance tuning 

Experience with public/private cloud and containerization technologies (e.g. Kubernetes) 

Experience with Agile development methodology, Cl/CD and automated build pipelines 

Experience with DevOps methodology (e.g. Phoenix Project) 

Experience with tools such as Jira, Confluence and ServiceNow 

Experience working with JSON, XML, Google Protocol Buffers, Avro, FIX 

Experience with troubleshooting tools such as TCPdump and Wireshark

Experience with NoSQL databases such as MongoDB and Redis interest and understanding of emerging IT trends 

Experience with system architecture design

About the Company:

Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. A trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Led by seasoned bankers, our client works with the largest and the most reputed investors.

Roles and Responsibilities:

• Handling and managing HNI clients.

• Achieving annual revenue, AUM & Strategic product targets in the respective geography.

 • Servicing existing clients with the support of client servicing team.

 • Adhering to all regulatory, statutory, and corporate compliance standards.

• Effectively networking across markets and generating potential business leads.

Requirements:

• 5+ years of experience in Wealth Management.

 • Must be graduate and have great command over English & Regional Language.

• Should have strong communication and presentation skills.

• Excellent Relationship Management skills

• Extensive HNI client handling & transaction closure experience.

• Strong blend of analytical thinking and operations execution.

Benefits:

• 5 days working( Mon-Fri)
• Provident Fund(PF)
• Medical Insurance.

Key Responsibilities:

• Rewrite existing APIs in NodeJS.
• Remodel the APIs into Micro services-based architecture.
• Implement a caching layer wherever possible.
• Optimize the API for high performance and scalability.
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required:

• At least 3 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
• Excellent hands-on experience using MySQL or any other SQL Database.
• Good knowledge of MongoDB or any other NoSQL Database.
• Good knowledge of Redis, its data types, and their use cases.
• Experience with graph-based databases like GraphQL and Neo4j.
• Experience developing and deploying REST APIs.
• Good knowledge of Unit Testing and available Test Frameworks.
• Good understanding of advanced JS libraries and frameworks.
• Experience with Web sockets, Service Workers, and Web Push Notifications.
• Familiar with NodeJS profiling tools.
• Proficient understanding of code versioning tools such as Git.
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
• Experience building a large-scale social or location-based app.