B2B SaaS Sales

About HighLevel:

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have ~1200 employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel -https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 30 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 200 Terabytes of data across 5 Databases.

About the Role:

Seeking a seasoned Lead Engineer with hands-on experience in Node.js and Vue.js (or React/Angular). You will be instrumental in building cutting-edge, AI-powered products along with mentoring or leading a team of engineers.

Team-Specific Focus Areas:

Conversations AI:

-Develop AI solutions for appointment booking, forms filling, sales, and intent recognition

-Ensure seamless integration and interaction with users through natural language processing and understanding

Workflows AI:

-Create and optimize AI-powered workflows to automate and streamline business processes

Voice AI:

-Focus on VOIP technology with an emphasis on low latency and high-quality voice interactions

-Fine-tune voice models for clarity, accuracy, and naturalness in various applications

Support AI:

-Integrate AI solutions with FreshDesk and ClickUp to enhance customer support and ticketing systems

-Develop tools for automated response generation, issue resolution, and workflow management

Platform AI:

-Oversee AI training, billing, content generation, funnels, image processing, and model evaluations

-Ensure scalable and efficient AI models that meet diverse platform needs and user demands

Responsibilities:

• REST APIs - Understanding REST philosophy. Writing secure, reusable, testable, and efficient APIs.
• Database - Designing collection schemas, and writing efficient queries
• Frontend - Developing user-facing features and integration with REST APIs
• UI/UX - Being consistent with the design principles and reusing components wherever possible
• Communication - With other team members, product team, and support team

Requirements:

• Expertise with large scale Conversation Agents along with Response Evaluations
• Good hands-on experience with Node.Js and Vue.js (or React/Angular)
• Experience of working with production-grade applications which a decent usage
• Bachelor's degree or equivalent experience in Engineering or related field of study
• 5+ years of engineering experience
• Expertise with MongoDB
• Proficient understanding of code versioning tools, such as Git
• Strong communication and problem-solving skills

EEO Statement:

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

Egnyte is seeking an experienced Sr. Software Engineer to join our Software Engineering (Infrastructure) group. The Software Engineering (Infrastructure) group builds large distributed components and services that run Egnyte’s Cloud Platform. Our code serves billions of requests per day with sub-second latency in a fault-tolerant environment. Some of the responsibilities for this group include Egnyte’s Cloud File System, Object Store, Metadata Stores, Search Systems, Recommendations Systems, Synchronization, and intelligent caching of multi-petabyte datasets. We are looking for candidates with a shared passion for building large-scale distributed systems and a keen sense for tackling complexities that come with scaling through multiple orders of magnitude.

What You’ll Do (but is not limited to)

• Design and develop highly-scalable elastic cloud architecture that seamlessly integrates with on-premises systems
• Challenge and redefine existing architectural fundamentals in order to provide next level of performance and scalability; ability to foresee post-deployment design challenges, performance and scale bottlenecks
• Work with multicultural, geographically distributed teams and closely coordinate with cross-functional teams in multiple time zones.
• Deliver enterprise-grade products to customers and continuously work with engineering team to refine products in the field
• Mentor interns and junior engineers, collaborate with Operations, and work closely with CTO on roadmap items
• Extensive penetration testing to ensure security across a hybrid deployment between public/private cloud
• Monitor and manage 3,000+ nodes using modern DevOps tools and APM solutions
• Proactive performance and exception analysis

Your Qualifications

• 5+ years of relevant industry work Experience
• Demonstrated success designing and developing complex systems
• Expertise with multi-tenant, highly complex, cloud solutions
• Experience owning all aspects of software engineering, from design to implementation, QA and maintenance.
• Experience with the following technologies: Java, SQL, Linux, Python, HBase/BigTable
• Data driven decision process
• Relies on unit testing instead of manual QA
• Knowledge of DevOps techniques
• BS or MS degree in Computer Science or related field

Bonus Skills

• Experience with Hybrid and/or on-premises solutions 
• Experience in working with AWS or GCP
• Experience with the following technologies:, Nginx, Haproxy, BigQuery, New Relic, Graphite, and/or Puppet
• Security / Governance expertise

About Egnyte

In a content critical age, Egnyte fuels business growth by enabling content-rich business processes, while also providing organizations with visibility and control over their content assets. Egnyte’s cloud-native content services platform leverages the industry’s leading content intelligence engine to deliver a simple, secure, and vendor-neutral foundation for managing enterprise content across business applications and storage repositories. More than 16,000 customers trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing cost and complexity. Investors include Google Ventures, Kleiner Perkins, Caufield & Byers, and Goldman Sachs. For more information, visithttp://www.egnyte.com/"> http://www.egnyte.com/">www.egnyte.com

Position Responsibilities

●      Answer technical support phone calls on software/hardware.

●      Respond in writing via email to cases entered into an online self service portal.

●      Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.

●      Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.

●      Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.

●      Being proactive and taking the initiative are keys to success. Utilization of slow business periods to train on software functions identified by the Technical Support Team Lead is essential.

●      Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.

●      Periodic Installation and Training of software/hardware for clients via remote connection.

Position Requirements

●      Able to work patiently with end-users of both a technical and non-technical background.

●      Strong team player and solution oriented.

●      Ability to negotiate alternatives, know when to escalate a problem, or when to ask for assistance in dealing with the various problems reported.

●      Strong English communications skills, both verbal and written. Must communicate effectively and establish customer rapport quickly while complying with established support processes and procedures.

Knowledge and Skill Requirements

●      Proficiency with Microsoft Windows Operating Systems: 7, Server 2003, Server 2008, Server 10, 11 (x32 & x64)

●      Basic Working knowledge of PC networking, including Network+

●      Familiarity with PC remote control software.

●      Familiarity with google workspace, including docs, sheets, gmail

●      Good analytical problem solving skills.

●      Experience with the standard MS Office suite, including MS Word, Excel and Access.

●      Experience with iPadOS, iOS, MacOS, Android

As a Flutter Developer, you will be in charge of reviewing the software specifications and UI mockups, developing a cross-browser mobile application from scratch, and leading the application testing effort. You'll work alongside a backend Developer, as well as a UI designer to ensure you create high-performing applications with a smooth user experience.

Roles and Responsibilities

1. Designing, developing, testing, maintaining, and deploying software in the Flutter framework and Dart language.

2. Developing user interface components and implementing them by following well-known Flutter / Dart workflows and 

  practices.

3. Communicating with product and engineering leads to implement business and project objectives.

4. Code review of team members' commits as part of CI/CD cycle.

5. Participate in testing, quality assurance and bug fixes as part of the CI/CD cycle.

We are looking for candidates who are from Indiamart, Alibaba, and Tradeindia or have experience in digital (website) sales.

Responsibilities

• Managing the sales process to close new business opportunities
• New business generation by meeting potential clients to understand their needs and providing relevant solutions
• Meeting clients and giving presentations

• Improve marketability and profitability by researching, identifying & capitalization on market opportunities

• Identifying opportunities for new business development through following up on leads and conducting research on target clients
• Meeting and exceeding weekly and monthly revenue targets

• Build and maintain client relations
• Work with internal departments such as the production team to engage clients more deeply
• Solve problems for clients and customers by developing innovative and tailored sales solutions
• Map potential customers and generate leads for the organization and look for new opportunities
• Be a brand ambassador and reflect company value at all times

Skills

• Bachelor/Masters degree in Sales/ Marketing or a related subject

• Proven experience in sales/marketing profile, ideally in the IT service industry

• Should have a strong understanding of online advertising process and technology Fundamentals

• Good business sense

• Deep understanding of sales & marketing principles

• Excellent written and verbal communication skills

• Positive attitude and negotiation skills

• Good presentation skills

 Salary: Salary commensurate with Skill & Experience

About Gobillion

Gobillion is a YCombinator backed IIM-NIT alumni co-founded social commerce startup headquartered in San Francisco, USA with offices in New Delhi, Bangalore and Guwahati. We are bringing e-commerce 2.0 to the next 400 million online customers across India, through a community and social driven approach. Our co-founding has diversified experience with prestigious organizations including McKinsey & Company, Deloitte US, EY, Adobe and SAP Labs.

Gobillion has been rapidly scaling and is backed by some of the world’s most prestigious investors from US, Europe, SE Asia and India including - YCombinator, Justin Mateen (Founder - Tinder), Pioneer Fund, Soma Capital, Venture Souq, Goodwater Capital, LetsVenture, Vikalp Sahni (Co-Founder- Gobibibo) amongst others.

We have been selected for and globally validated by the world’s leading investors/accelerators including YCombinator, Founder Institute Silicon Valley, NASSCOM 10000 Startups - India and Assam Startup. We have been named as the Top 10 Global startup for YCombinator S21 by Alex Mitchell.

Summary of role: As a Developer, you will be working alongside our product team in the conceptualization, design and development of server side components. You will be doing the following on the job

• Write clean, manageable code and maintain proper documentation
• Create, test and deploy and maintain the applications on production servers
• Continuously discover, analyze, and implement new technologies and frameworks to maximize development efficiency
• Lead team in crafting solutions in different areas and ensure timely delivery
• Ensure secure architecture for Servers

Why Join Us?

• You will have a chance to be a leader and have the responsibility to scale Gobillon across India's most fast growing cities
• The opportunity to join one of India’s fastest growing companies at an early stage - We are giving our early team members to benefit from a strong ESOP pool and be part of our growth journey
• Joining an amazing team of Gobillion rockstars from colleges like IIMs, IITs, NITs etc. and from organizations including McKinsey & Company, Deloitte US, EY, Adobe, SAP Labs, Urban Company, Udaan, Amazon, Delivery, Ninjacart, Accenture etc.
• Wear the Gobillion badge with pride - We are looking for owners with a founder’s mindset - not just employees. If you are passionate about our mission about making e-commerce social for the next 400M customers in India and serve as culture carriers - we are the right place for you!

Key Responsibilities of this Role:

• Experience with DevOps and writing REST APIs & Micro services architecture
• Strong programming expertise in Node js, Nest Js
• Good understanding of Mongo databases and other NoSql Databases and SQL Database
• Solid hold on Data structures and Algorithm
• Good understanding of System Design
• Development expertise in AWS services like Lambda, SQS, SNS
• Good understanding of DevOps and Server security
• Exposure to Cloud Platforms like AWS (preferred), Azure or Google Cloud
• Unix command line experience
• Well-versed with Software Development Life Cycle
• Demonstrate the ability to be a self-starter and learn quickly
• Excellent analytical and problem-solving skills
• Passion for learning and implementing new technologies
• Excellent understanding of software Architectures

Description:             Business Development Manager – Marketplace

Qualification:           MBA

Job Location:           Surat, Gujarat. India

Experience:             3 To 5 Years

Responsibilities:

• Brainstorming to create new sales strategies  
• Identifying sales and services that would appeal to new clients  
• Creating sales pitches and proposals  
• Executing Sales objectives  
• Managing Client accounts  

• Finding new sales leads on leading marketplaces like Upwork, Guru, Toptal, etc. and converting them to revenue

• Arranging business meetings and one-on-one conversations with prospective clients  
• Attending networking events  
• Preparing sales contracts; following company rules and guidelines  
• Negotiating sales contracts  
• Building trust and long-term relationships with clients/customers  
• Managing records of sales, revenue, and other important data  
• Making professional decisions in a fast-paced environment  
• Motivating team members to exceed expected goals  
• Developing ways to improve the customer experience and build customer loyalty  
• Researching the market and industry trends  

Requirements:

• 3 -5 years of experience with a proven track record in selling BPM or IT Services to Global Clients.
• MBA in sales, or relevant field 
• Self-Motivated, Self-Confident, Self-Directed, Go-getter, and Achiever
• Eager to expand the company with new sales, clients, and territories 
• Able to analyze data and sales statistics and translate results into better solutions 
• Able to multi-task, prioritize, and manage time effectively 
• Experienced at compiling and following strict budgets 
• Experienced at preparing and presenting quarterly goals and forecasts for future projects 
• Comfortable in both a leadership and team-player role 
• Creative problem solver who thrives when presented with a challenge 
• Demonstrated and proven sales results 
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) 
• Excellent verbal and written communication skills. Fluent communication in person, on the phone, and via email. 
• Abide by all non-compete/non-solicit agreements 

1. Hands on Expert in UI/Front End Engineering/Development specifically React,
2. Redux, NodeJs who can code, design and own front end development and code.
3. Experience in React v16, Reach Redux, React Fibre and JavaScript advance (ES6+),
4. Experience in Advance State Management [Example: Redux, Mobx, RxJs, GraphQL etc]
5. Good experience on UI framework like Angular JS/ Vue JS/ Ext JS/jQuery/ React JS or equivalent SPA framework
6. Experience in HTML5, Javascript CSS3, ExpressJs, GraphQL
7. Strong understanding of Rest APIs, Web Sockets, Service Workers, HTTP/S Protocol, Web Security and Cloud Infrastructure, CI/CD, Web Packaging and Optimization, UX and Styling.
8. Expertise in Advance Java-Scripts
9. Knowledge and experience with Data Structure and Design methodologies.
10. Problem solving skill
11. Good experience working in Agile/Scrum teams
12. Good written and verbal communication skills.