Inside Sales Specialist - Luxury Real Estate

• Design, develop, and deploy interactive Power BI dashboards and reports for client projects
• Build and optimize data models using star schema and snowflake schema design patterns
• Develop complex DAX measures and calculated columns to support business requirements
• Connect to and integrate data from multiple sources including SQL databases, Excel, APIs, cloud platforms, and data warehouses
• Implement data transformation and cleansing using Power Query (M language)
• Collaborate with clients and stakeholders to gather requirements and translate business needs into technical specifications
• Optimize report performance through query optimization, aggregations, and efficient data modeling
• Configure and manage Power BI Service including workspaces, datasets, dataflows, and row-level security (RLS)
• Create and maintain documentation for data models, reports, and development processes
• Provide training and support to end-users on Power BI reports and dashboards
• Design and implement custom visualizations using Power BI custom visuals and third-party visual libraries.
• Implement conditional formatting, dynamic titles, and dynamic content based on user selections
• Stay current with Power BI updates, new features, and industry best practices

Job Description:

We are seeking an experienced QA Automation Engineer with knowledge in the finance domain to join our team. The ideal candidate will combine strong technical testing expertise with an understanding of financial systems and processes. You will be responsible for designing and implementing automation frameworks to ensure the quality, reliability, and compliance of our financial applications across trading, risk management, payments, and reporting systems.

Key Responsibilities:

 Design, develop and maintain robust test automation frameworks for financial applications

 Create detailed test plans, test cases, and test scripts based on business requirements and user stories

 Execute functional, regression, integration, and API testing with a focus on financial data integrity

 Validate complex financial calculations, transaction processing, and reporting functionalities

 Collaborate with Business Analysts and development teams to understand requirements and ensure complete test coverage

 Implement automated testing solutions within CI/CD pipelines for continuous delivery

 Perform data validation testing against financial databases and data warehouses

 Identify, document, and track defects through resolution using defect management tools

 Verify compliance with financial regulations and industry standards

 Generate test metrics and reports to provide insights into application quality and testing progress

 Participate in performance and security testing of financial systems

Technical & Domain Skills Required:

 Strong knowledge of software testing methodologies, processes, and best practices

 Proficiency in automation tools and frameworks (Selenium, Cypress, Cucumber, TestNG, JUnit, etc.)

 Experience with API testing using tools like Postman, SoapUI

 Working knowledge of SQL and experience with database testing

 Familiarity with version control systems (Git) and CI/CD tools (Jenkins, TeamCity, Azure DevOps)

 Scripting/programming skills in at least one language such as Java, Python, or JavaScript

 Understanding of financial concepts, workflows, and terminology

 Experience testing financial systems in areas such as banking, payments, trading, risk management, or reporting

 Knowledge of financial messaging standards and protocols is a plus

 Experience with performance testing tools (JMeter, LoadRunner) and security testing concepts

Qualifications:

 Bachelor's or Master's degree in Computer Science, IT, or related field

 5+ years of experience in software quality assurance with at least 3 years focused on test automation

 Prior experience working in financial services sector (banking, capital markets, wealth management, etc.)

 ISTQB certification or equivalent QA certifications preferred

 Knowledge of Agile and DevOps methodologies

 Financial domain certifications or knowledge is a plus

Soft Skills:

 Strong analytical and problem-solving abilities

 Excellent attention to detail and quality-oriented mindset

 Effective communication skills to collaborate with cross-functional teams

 Ability to understand and translate complex financial requirements into test scenarios

 Self-motivated with the ability to work independently and as part of a team

 Adaptability to changing priorities in a fast-paced environment

If you have strong QA automation skills and experience testing financial applications, we'd love to hear from you! You will play a crucial role in ensuring the quality and reliability of our financial systems

JD:

QA profiles with good exposure to Manual testing. Good Communication skills are a must. Interaction with the Canadian development team. IST shift with evening overlap hours with EST needed.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities:

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Implement consistent observability, deployment and IaC setups
• Patch production systems to fix security/performance issues
• Actively respond to escalations/incidents in the production environment from customers or the support team
• Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Participate in infrastructure security audits

Requirements:

• At least 5 years of experience in handling/building Production environments in AWS.
• At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
• Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.