Customer Support Executive

We are building cutting-edge AI products in the Construction Tech space – transforming how General Contractors, Estimators, and Project Managers manage bids, RFIs, and scope gaps. Our platform integrates AI Agents, voice automation, and vision systems to reduce hours of manual work and unlock new efficiencies for construction teams.

Joining us means you will be part of a lean, high-impact team working on production-ready AI workflows that touch real projects in the field.

Role Overview

We are seeking a part-time consultant (10–15 hours/week) with strong Backend development skills in Python (backend APIs) and ReactJS (frontend UI). You will work closely with the founding team to design, develop, and deploy features across the stack, directly contributing to AI-driven modules like:

Key Responsibilities

• Build and maintain modular Python APIs (FastAPI/Flask) with clean architecture.
• You must have at least 24 hours monthly backend Python expertise (excluding training, any Internships)
• We are ONLY looking for Backend Developers, Python-based Data Science, Analyst Role are not a match.
• Integrate AI services (OpenAI, LangChain, OCR/vision libraries) into production flows.
• Work with AWS services (Lambda, S3, RDS/Postgres, CloudWatch) for deployment.
• Collaborate with founders to convert fuzzy product ideas into technical deliverables.
• Ensure production readiness: logging, CI/CD pipelines, error handling, and test coverage.

Part-Time Eligibility Check -

• This is a fixed monthly paid role - NOT hourly
• We are a funded startup, and by compliance, Payments are generally prorated to your current monthly drawings (No negotiations on it)
• You should have 2-3 hours per day to code
• You should be a pro in AI-based Coding. We ship code really fast.
• You need to know Tools Like ChatGPT to generate solutions (Not Code) - use of the Cursor to build those solutions. Job ID 319083
• You will be assigned an independent task every week - we run 2 weeks of sprints
• I read the requirements, and I'm okay to proceed (Removing Spam applications).

About the Job

As a specialist in electronics and software for the past 20 years, in-tech is a dynamic, fast-growing engineering company headquartered in Munich, Germany employing around 2350 employees globally across 20 project locations in 8 countries.in-tech develops innovative engineering solutions for the automotive, rail, aerospace, defence, and industrial sectors.

We are committed to a flexible, modern work culture and work-life balance. Our colour orange stands for liveliness, warmth, and dynamism. We value a strong team spirit, fresh ideas and a positive work culture. We call it the “Orange Spirit”!

Since 2024, in-tech became a subsidiary of Infosys Ltd. This strategic partnership enables us to offer our customers even more comprehensive development and digitalisation services and a greater offshore capability.

We are looking for a Senior Xamarin Developer who is passionate about building high-quality, scalable, and performance-driven mobile applications. This role is ideal for a versatile professional with strong expertise in cross-platform mobile development, backend API development, and database-driven applications. The ideal candidate will work across Xamarin mobile applications, ASP.NET Core backend services, and SQL Server databases, ensuring seamless integration, optimal performance, and a superior user experience. If you enjoy working in a collaborative, fast-growing environment with a strong culture of innovation and teamwork, we’d love to hear from you!

Responsibilities

• Design, develop, and maintain cross-platform mobile applications using Xamarin forms and Xamarin Native for iOS and Android platforms.
• Build, integrate, and maintain RESTful APIs and backend services using ASP.NET Core.
• Develop secure, scalable, and high-performance backend components to support mobile and enterprise applications.
• Work with SQL Server or other relational databases for data modeling, complex queries, and performance optimization.
• Implement efficient data access layers and ensure data integrity across mobile and backend systems.
• Perform unit testing, integration testing, debugging, and troubleshooting for both mobile applications and backend services.
• Optimize application performance, responsiveness, and scalability across multiple devices and platforms.
• Collaborate with UI/UX designers, product owners, QA teams, and cross-functional stakeholders to gather requirements and deliver robust solutions.
• Participate in code reviews, enforce coding standards, and mentor junior developers as needed.
• Prepare technical documentation and provide deployment, release, and post-production support.

Requirements

• 8–10 years of hands-on experience in mobile application and backend development.
• Strong expertise in Xamarin.Forms and Xamarin.
• Native for cross-platform mobile development.
• Proficiency in C#,.NET, and ASP.NET Core for backend and API development.
• Extensive experience designing and consuming RESTful APIs.
• Solid experience working with SQL Server or other relational databases, including query optimization and performance tuning.
• Strong understanding of mobile application architecture, design patterns, and best practices.
• Experience with unit testing frameworks, debugging tools, and automated testing practices.
• Knowledge of application performance optimization and scalability principles.
• Familiarity with source control systems (e.g., Git) and CI/CD pipelines.
• Experience working in Agile or iterative development environments.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently while collaborating effectively within a team.

Apply with us

If you have experience and team spirit and are looking for a great place to work, then start your job with us.

As part of our dedication to the diversity of our workforce, in-tech is committed to equal employment opportunity without regard for age, race, colour, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.

As Conviva is expanding, we are building products providing deep insights into end-user experience for our customers.

Platform and TLB Team

The vision for the TLB team is to build data processing software that works on terabytes of streaming data in real-time. Engineer the next-gen Spark-like system for in-memory computation of large time-series datasets – both Spark-like backend infra and library-based programming model. Build a horizontally and vertically scalable system that analyses trillions of events per day within sub-second latencies. Utilize the latest and greatest big data technologies to build solutions for use cases across multiple verticals. Lead technology innovation and advancement that will have a big business impact for years to come. Be part of a worldwide team building software using the latest technologies and the best of software development tools and processes.

What You’ll Do

This is an individual contributor position. Expectations will be on the below lines:

• Design, build and maintain the stream processing, and time-series analysis system which is at the heart of Conviva’s products
• Responsible for the architecture of the Conviva platform
• Build features, enhancements, new services, and bug fixing in Scala and Java on a Jenkins-based pipeline to be deployed as Docker containers on Kubernetes
• Own the entire lifecycle of your microservice including early specs, design, technology choice, development, unit-testing, integration-testing, documentation, deployment, troubleshooting, enhancements, etc.
• Lead a team to develop a feature or parts of a product
• Adhere to the Agile model of software development to plan, estimate, and ship per business priority

What you need to succeed

• 5+ years of work experience in software development of data processing products.
• Engineering degree in software or equivalent from a premier institute.
• Excellent knowledge of fundamentals of Computer Science like algorithms and data structures. Hands-on with functional programming and know-how of its concepts
• Excellent programming and debugging skills on the JVM. Proficient in writing code in Scala/Java/Rust/Haskell/Erlang that is reliable, maintainable, secure, and performant
• Experience with big data technologies like Spark, Flink, Kafka, Druid, HDFS, etc.
• Deep understanding of distributed systems concepts and scalability challenges including multi-threading, concurrency, sharding, partitioning, etc.
• Experience/knowledge of Akka/Lagom framework and/or stream processing technologies like RxJava or Project Reactor will be a big plus. Knowledge of design patterns like event-streaming, CQRS and DDD to build large microservice architectures will be a big plus
• Excellent communication skills. Willingness to work under pressure. Hunger to learn and succeed. Comfortable with ambiguity. Comfortable with complexity

Underpinning the Conviva platform is a rich history of innovation. More than 60 patents represent award-winning technologies and standards, including first-of-its kind-innovations like time-state analytics and AI-automated data modeling, that surfaces actionable insights. By understanding real-world human experiences and having the ability to act within seconds of observation, our customers can solve business-critical issues and focus on growing their business ahead of the competition. Examples of the brands Conviva has helped fuel streaming growth for include: DAZN, Disney+, HBO, Hulu, NBCUniversal, Paramount+, Peacock, Sky, Sling TV, Univision and Warner Bros Discovery.  

Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe. For more information, visit us at www.conviva.com. Join us to help extend our leadership position in big data streaming analytics to new audiences and markets! 

Experience:- Overall 10 to 12 years of experience of which atleast 5 to 7 years’ experience should be in Information Security. Mandatory is 5 to 7 years’ experience in Information security and with one full end to end implementation experience.

Base location: - Bengaluru - Must

Requirements: -

1. Mandatory - ISO 27001:2013 lead implementor certified
2. Mandatory - ISO 27001:2013 lead auditor certified (but if it is a good candidate, we can still consider)
3. Good to have – CISA, CISM, Risk management certification, Privacy certifications.
4. Mandatory - Atleast one end to end implementation experience of ISO 27001 standard. The candidate should have a good implementation knowledge of ISO 27001, ISO 27002 standards and is required to implement the ISO requirements and run the ISMS program for multiple countries.
5. This immediate requirement is for implementing the ISMS program for our Canadian office location. The candidate should be willing to work from Bengaluru in EST time zone during this implementation phase whenever required.
6. Good documentation skills.
7. Develop, implement, maintain, review and continually improve Information Security policies.
8. Good understanding and knowledge of applicable legal and regulatory requirements as relevant to information security.
9. Manage and maintain a risk register / risk database along with risk treatment plans.
10. Good understanding of physical and environmental security.
11. Conduct Internal Audits based ISO 27001 standards and Personal Data Protection policies. A good experience in independently conducting Internal and supplier audit with respect to information security.
12. Provide training to the employees on Privacy & Information Security Management System on regular intervals.
13. The greater part of the job involves interacting with people, interviewing them / auditing, Preparing audit reports, discussing / persuading / influencing.
14. Mandatory: Good verbal and written communication skills. Eye for details.
15. Good presentation skills.
16. Since this is a trusted role, candidates must be willing to undergo extensive background checks to verify their identity, character, qualifications, skills and experience.

JOB OVERVIEW:

We are looking for a Back-End Web Engineer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database along with ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. A basic understanding of front-end technologies is therefore necessary as well.

As a Back-End Developer, you’ll work closely with our engineers to ensure system consistency and enhance user experience. You should have excellent programming skills and a passion for developing and maintaining functional and stable web applications or improving the existing ones to meet our company’s needs.

WHAT YOU WILL DO:

• Execute a full software development lifecycle (SDLC)
• Develop flowcharts, layouts, and documentation to identify requirements and solutions
• Write well-designed, testable, reusable code and libraries for future use
• Optimize the application for maximum speed and scalability
• Implement security and data protection
• Produce specifications and determine operational feasibility
• Integrate software components into a fully functional software system
• Develop software verification plans and quality assurance procedures
• Document and maintain software functionality
• Troubleshoot, debug and upgrade existing systems
• Deploy programs and evaluate user feedback
• Comply with project plans and industry standards
• Ensure software is updated with latest features
• Should be able to handle a Team of 3-4 Java Engineers

REQUIRED SKILLS & QUALIFICATIONS:

• 8+ years of Software Engineering or Software Development experience, preferably in a related field.
• Good knowledge of Core Java (Minimum Version 8)
• J2EE with a good understanding of Servlets and JSP
• Experience in Spring Modules – Spring IOC and AOP, Spring Boot (version 2 plus), JDBC
• Expertise in design and development of various web and enterprise – level applications using Java/J2EE technologies such as Spring, Hibernate, Rest services.
• Web Services (including SOAP, XML, XML Schema, JSON, and REST)
• Tools required: Maven,Eclipse, Github, and Swagger
• Good knowledge of SQL and Redis (NOSql)
• Ability to document requirements and specifications
• Proven work experience as a Software Engineer or Software Developer
• Ability to develop software in Java or any other OOPS languages
• Excellent knowledge of relational databases, SQL and ORM technologies (JPA2, Hibernate)
• Experience in developing Web Applications using at least one popular Web Framework (Spring)
• Experience with test-driven development
• Proficiency in software engineering tools

PREFERRED SKILLS & QUALIFICATIONS:

• A Bachelor’s Degree in Computer Science, Software Engineering, or other related fields.

REPORTING: This position will report to the Technical Head.

EMPLOYMENT TYPE: Full-Time

LOCATION: Remote (Pan India) & In-Office – Jaipur, India

SHIFT TIMINGS: UK Shift

Summer - 1:30pm-10:30pm IST

Winter    - 2:30pm-11:30pm IST

From day one, Smarsh was built on a set of core values that have motivated and sustained us – People First, Inspire Confidence, and Embrace the Impossible. We ask that each of our employees – whether new or old- ingrain these values in our day-to-day decisions, call on them while serving our customers and our peers and apply them when creating the best possible products, we can imagine.

Smarsh is a global leader in natural language processing, artificial intelligence, and machine learning. Smarsh’s SaaS solutions transforms the risk and compliance industry with the first integrated, AI-powered solution for the retention, oversight, and analysis of electronic communications.

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility, and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

What You Will Be Doing

As a Total Rewards Analyst you will be responsible for developing, implementing, and administering the entire spectrum of total rewards and not limited to compensation and benefit policies and programs, which support company objectives and local practices. You will also provide HR and leadership with processes and tools that facilitate the administration of equitable quality programs and ensures a competitive market position for the organization. You will be developing and/or participating in compensation/benefit surveys to analyse company’s competitive position. You will be ensuring company compliance with government laws governing both compensation and benefits practices.

Responsibilities

• Support day to day compensation & benefits management and operations in the region to ensure alignment with business goals and a robust Total Rewards framework to attract, motivate, engage, and retain employees
• Overall compensation philosophy design – Building the system to keep pay equitable to market and creation of systems for delivery at scale.
• End to End Support to our rewards cycles (mid-year and year-end) including the review current offerings and plans for enhancements and changes, rollout and communication materials.
• Assist with the compliance and governance of compensation and benefits policies and programs, monitor market trends, identify risks, perform audits, and provide solutions
• Act as the first point of contact for compensation and benefits queries and issues raised by employees, payroll, HR, and vendors including managing invoices.
• Lead compliance and adherence to global and local instructions/policies, and relevant local regulations / legislations.
• Create and maintain the regional compensation and benefits content on the employee portal based on the current programs and policies.
• Conduct routine market research and provide timely compensation analysis and support for new hire offers compensation & benefits packages related to job changes and relocations.
• Can contribute to a collaborative work environment with the goal to improve the delivery of compensation and benefits.
• Demonstrate excellent customer service through using effective communication skills in written and verbal interactions.
• Are comfortable working independently/with minimum supervision and interacting with employees at all levels across the globe
• Manage enrolment data for benefits including reconciliation and coordination with vendors to find solutions and resolve inquiries.
• Work on benefits solutions during M&A Cycles, planning on budgeting and harmonization.
• Partner with global total rewards teams to derive and deliver solutions at scale

Why Smarsh?

Ready to join a thriving tech company that’s redefining digital archiving and business intelligence?

Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more).

Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit www.smarsh.com/careers

Responsibilities and Duties:

1. Work on an intranet portal for excellent employee user experience and productivity using Java full stack tools (React/Angular + Java (Spring boot)
2. Support Web App built for employee IT Applications provisioning process.
3. Take static design components and develop solutions to elevate work into engaging digital experiences.
4. Collaborate with the team to build backend code and integrations as needed.
5. Develop user interfaces that are standards-compliant, cross-browser compatible, and performance-optimized.
6. Create and maintain a repository of common and reusable code.
7. Develop and maintain documentation for code.

Qualifications & Skills:

1. Hands on experience with HTML, CSS, JavaScript, React (or Angular with willingness to explore React)
2. 6+ years of experience in Java full stack web app development
3. Familiarity with developing custom components as well as using component libraries such as MUI/Bootstrap/Ant Design
4. Comfortable navigating inside a UNIX/Linux environment
5. Ability to write REST APIs and consume with AJAX calls
6. Experience with Java/ Core Java

Perks and Benefits:

1. Attractive Bonus and Stock options for eligible positions
2. A whole suite of best in class leave bouquet: Paid Time Off , Maternity leave, Paternity leave, Sick leave, Casual Leaves, National Holidays  etc.
3. Medical insurance benefits of 5L covering parents (including COVID hospitalization)
4. Learning and Development - certification reimbursement (as applicable)
5. Host of benefits to curate your salary as per your need
6. Relocation benefits
7. World class office infrastructure with Gaming rooms, plush pantry and Break out areas. 

About YEXT:

The ultimate source for official answers about a business online should be the business itself. However, when consumers ask questions on company websites, too often they are left in the dark with wrong answers. Yext (NYSE: YEXT), the Search Experience Cloud, solves this problem by organizing a business's facts so it can provide official answers to consumer questions — wherever people search. Starting with the company website, then extending across search engines and voice assistants, businesses around the world, like Taco Bell, Marriott, and Jaguar Land Rover—as well as organizations like the U.S. State Department—trust Yext to radically improve the search experience on their websites and across the entire search ecosystem.

Yext is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or nonbinary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Job Description :

We are hiring experienced PHP Developer responsible for developing web applications. Your primary focus will be the development of all server-side logic.

You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

- Design and Build Web Applications.

- Prior experience of custom APIs creation and good command with MySQL is required.

- CodeIgniter & Laravel prior knowledge is required.

- Collaborate with cross-functional teams to define, design, and ship new features.

- Work with outside data sources and API.

- Should be able to develop the application with effective coding with minimal errors/bugs.

- Work on bug fixing and improving application performance.

- Ability to be a self-starter, prioritize your work, stay organized, self-motivating and work and motivate well in a team environment is critical.

- Should be able to manage the whole project solely or in the team.