We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.
*Qualifications:*
- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Excellent communication skills in English and Hindi
- Ability to handle customer queries and provide appropriate solutions.
- Prior experience in customer service or sales is preferred but not mandatory.
*Responsibilities:*
- Handle inbound/outbound calls professionally and provide information about products/services.
- Identify customer needs, clarify information, and close sales.
- Maintain a high level of customer satisfaction through effective problem-solving.
- Achieve sales targets and goals as set by the company.
*Salary and Benefits:*
- Starting salary of INR 18,000 per month.
- Performance-based incentives and bonuses.
- Comprehensive training and career development opportunities.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Title: Business Development Executive (Inside Sales)
Experience : 1 - 2 years
Location : Madurai (On-site)
Key Responsibilities:
- Reach out to potential clients through calls, emails, from prospective clients.
- Explain company services clearly (thesis, research papers, journal publication, synopsis, etc.) and Work closely to understand client needs.
- Follow up with leads and convert them into clients.
- Maintain good relationships with existing clients.
- Meet monthly and quarterly business targets.
- Keep records of sales activities and prepare reports using CRM tools
- Suggest ideas to improve sales strategies and client satisfaction.
Skills Required:
- Strong communication and convincing skills.
- Good presentation and interpersonal skills.
- Target-oriented with a positive attitude.
- Proficiency in CRM tools & MS Office
- Ability to handle pressure and multitask.
Qualification & Experience:
- Education: Bachelor’s or Master's degree in Business, Marketing, or a related field.
- Experience: 1 - 2 years of experience in inside sales or customer service, preferably in the educational or research services sector.
What We Offer
- Attractive salary with performance-based incentives.
- Career growth opportunities in a fast-growing research and consulting company.
- Supportive and collaborative work environment.
● Undergraduate degree in engineering is a must. MBA is a plus, preferably from
premier institutes;
● Consultative sales experience: 7 to 9 years;
● Strong work ethic with demonstrated ability to meet and exceed sales
commitments;
● Experience in selling to enterprises, especially banks and insurance
companies is a big plus;
● Deep appreciation of technology and its ability to create value - especially in
areas of big data analytics, machine learning and personalization.
Integration Developer
Job Description
Roles and Responsibilities
- Design, Code, test, debug, implement and document complex WSO2 sequences.
- Monitoring and logging tool stacks - Splunk/ELK/Prometheus, Grafana 4 Design, Code, test, debug, implement and document complex WSO2 sequences.
- Perform Build activities for WSO2 ESB Middleware integration, involves writing XSLT, ESB coding, configuration, and Analysis activities.
- Trouble shooting various problems in different stages of development using logs files, Traces and Log Analyzer.
- Responsible for understanding the requirement, solution design, coordinate the development and testing activities (end to end)
- Guide the team regarding WSO2 platform best practices, framework, reusable artefacts and ensure code quality and timely deliverables.
- Work with functional and technical customers to determine solutions that drive additional business value.
- Work with Github, Azure Devops and CI tools to automate dev, build, deployment and testing.
- Good knowledge in messaging brokers: WSO2 Message Broker, Apache Kafka.
- Monitoring the server (Monitoring logs and WSO2 metrics).
- Desired Candidate Profile
Desired Candidate Profile
- Candidate must have minimum 2+ years of hands-on experience in WSO2, preferably with WSO2 certification.
- Extensive experience in Integration by using WSO2 Product Stack (API Manager 2.6/3.x, Enterprise Integrator 6.5 and Identity Server 5.7.0)
- Experience in Implementing APIs in WSO2 EI and On-boarding APIs into WSO2 API Manager
- Experience in WSO2 API Manager for designing API facades and designing and implementing API Proxies.
- Hands-on experience in designing and developing high volume web services using API Protocols and Data Formats (REST, JSON, SOAP & XML).
- Must have hands on experience / knowledge with CI tools to automate dev, build, deploy.
- Experience in programming languages: Java, JavaScript, Python
- Experience in on boarding web applications into WSO2 Identity Server for authentication and authorizatio
Qualifications
- Minimum of a Bachelor's or Master’s degree in Computer Science, or a related four-year degree.
- 4 years of hands on experience in Integration
Job Description: Customer Success Manager- APAC
Role Details
Position: Customer Success Manger
Location: Bangalore
Shift timings : 10am- 7pm IST
About SCRUT Automation
Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture.
Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.
Overview of the Job Profile
Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey.
Responsibilities
● Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency.
● Onboard customers with Integration support and drive adoption of the product.
● Represent the voice of the customer and influence the product development roadmap.
● Empathise with every aspect of the customer experience, putting customer's needs first.
● Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk.
● Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability.
● Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR).
Requirements
● Bachelor's degree in Business, Operations Management or a related field.
● Have 2-5 years of experience in Customer Success or Account Management at a SaaS company.
● Have experience in the cybersecurity or compliance industry.
● Have clear and thoughtful communication skills, with a strong critical thinking ability.
● Problem-solving ability and customer-centric outlook.
● Be comfortable with talking through technical concepts with a technical audience.
● Have a keen ability to multitask.
● Have an outstanding work ethic and know when/how to ask for help when you need it.
Why should this job excite you?
● Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India.
● A high-performing action-oriented team.
● Immense exposure to the founders and the leadership.
● Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas.
● The competitive compensation package, benefits, and employee-friendly work culture.
Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.
Job Title: Video Editor
Coincrowd is an innovative Fintech company. We offer a crypto platform for seamless payments, Crypto Vouchers, crypto trading, portfolio management, real time market data, breaking news and powerful analytics.
Website: https://coincrowd.com/
Domain : Finance, Blockchain, Crypto
Role : Permanent full time Employment
Job Location : Work from Home / Remote
Job Description: Video Editor
We are seeking a talented Video Editor to join our team. The ideal candidate will be responsible for editing and producing high-quality video content for various platforms, including social media, websites, and marketing campaigns. You should be proficient in video editing software (Adobe Premiere Pro, Final Cut Pro, etc.), have a strong sense of storytelling, and be able to work in a fast-paced environment.
Key Responsibilities:
- Edit and enhance raw footage into polished videos.
- Add visual effects, sound, and motion graphics.
- Collaborate with the creative team to meet project goals.
- Optimize videos for different platforms.
Requirements:
- Proven experience as a Video Editor with a portfolio.
- Proficiency in video editing software.
- Strong attention to detail and creativity.
What We Offer:
In recognition of your valuable contributions, you will receive an equity based compensation package. Join our dynamic and innovative team in the rapidly evolving fintech industry and play a key role in shaping the future of Coincrowd's success.
This is a great opportunity for a creative individual looking to make an impact through engaging video content!
React.js
Javascript
Redux/Flux
HTML/CSSAbout us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
What you can expect as a Senior Frontend Engineer at HappyFox:
- You will consistently ship features and improvements with minimal guidance and support from other team members.
- You’ll work alongside the Product, Design, and, Backend Engineering teams to iterate on new features within HappyFox products.
- You will advocate for improvements to product quality, security, and performance.
- You will solve technical problems of high scope and complexity.
- You will craft code that meets our internal standards for style, maintainability, and best practices for a high-scale web environment.
- You will maintain and advocate for these standards through code review.
- You will recognize inefficiencies in our team, and propose solutions.
You should apply if:
- You have 5+ years of relevant professional experience in building web applications with javascript frameworks like Ember.js or React.js.
- You have a sound knowledge of HTML, CSS, and JavaScript.
- You can clearly and concisely communicate complex technical, architectural, and/or organizational problems and propose thorough, iterative solutions.
- You are comfortable working in a highly agile, intensely iterative software development process.
- You have demonstrated the ability to onboard and integrate with an organization long-term.
- You have a positive and solution-oriented mindset.
- You have experience owning a project from concept to production, including proposal, discussion, and execution.
- You are self-motivated and self-managing, with strong organizational skills.
Vue.js
AngularJS (1.x)
Angular (2+)React.jsJavascript- Database Integration
- Java
- Oops concept
- Spring boot
- No SQL server (Mongo DB)
- SQL Server
- Rest API
- MVC
- Hibernate
- API optimization
- Multi-Processing
Desired Competencies (Technical/Behavioral Competency)-Must-Have
- 2+ years of relevant work experience in Java & Spring
- Experience in Mongo DB (optional).
- Experience working in software development
- Proficient in Sprint Boot
- Good understanding of Java language
- Knowledge of NoSQL & SQL databases
- Has experience in functional and technical design
- Experience in working with front end technologies and/or front end
Good-to-Have
- Experience with user-interface
- Background in computer science, with a focus on data structures, algorithms, and API
- Ability to learn other coding
- Demonstrated ability to share knowledge via formal mentoring, reviewing code, reviewing design documents, providing technical talks, teaching classes, or as a consultant on
C++C
Vue.jsHTML/CSS
NodeJS (Node.js)JavascriptAbout the Company :
Richpanel is the new, modern way businesses provide customer support. We’re on a mission to make customer support fun & personal. We are a team of young, passionate techies, marketers & growth hackers that enjoy building products that people love. Majority of our clients are based out of the US
Company Inception : 2018
Company Website : https://richpanel.com/" target="_blank">https://richpanel.com/
Perks of joining our Company :
- Rockstar Coworkers
- Friendly & Energetic Environment
- 21 paid leaves
- Reward Employees with Experiences
- Free Food & Coffee
- Team Outings from time to time
- Work From Home Option Available
- Treat all employees as equals
Tech Stacks used by us :
Frontend : VueJs
Backend : NodeJs
Key skills: VueJs, HTML5, CSS3, REST Protocols, NodeJs, JEST, GraphQL.
Responsibilities:
- Participation in Company's product and implementation as a Frontend developer.
- Build the front-end for our mobile and web products
- Convert wireframes into working UI interfaces
- Write REST calls to interact with our back-end API
- Participation in research activities.
- Build reusable code and libraries for future use
Requirements:
- Keen design eye to translate wire frames into pixel perfect web pages
- Excellent JSON/DOM manipulation skills
- Should have strong key skills in HTML5, CSS and advanced JavaScript and the ability to turn design mock-ups into great looking sites with user interactions.
- Must also be up-to-date with cross-browser and cross-platform issues, have a good eye for detail and be able to work to tight deadlines
- Experience in building Scalable Apps
- Experience with third- party libraries, social media integration and APIs.
- Work on building product from scratch and improving application performance.
- Should understand and have knowledge on the application security practices/vulnerabilities
- Understands Web Products and understand Performance of the application.
- Linux and Unix Skills
- Hands on experience in collecting and analyzing/improving Application analytics
- Good understanding in User Patterns, CTRs and closely work with UX and Product team in a dynamic environment
- Understanding of server-side CSS pre-processing platforms, such as LESS and SASS
- Proficient understanding of code versioning tools, such as Git / SVN
- Good understanding of asynchronous request handling, partial page updates, and AJAX
Industry Background : Product based startup
Location : Hiranandani - Powai, Mumbai. (Remote working option available for candidates residing out of Mumbai)
Working Days & Timings : Monday to Saturday (Alternate Saturdays off), 12pm - 9pm.
Kindly apply if interested.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon