Team Lead B2B SaaS Sales (IVR & WhatsApp API)
Company Description
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Role Overview
We are seeking a high-performing Team Leader - Sales to lead and manage a team of sales consultants. This role is responsible for driving team performance, ensuring process adherence, and meeting revenue goals with a strong focus on consultative selling. If you have a strong sales background, leadership experience, and a passion for growing people and revenue together, we’d love to meet you.
Key Responsibilities:
Team Leadership & Management:
- Lead, manage, and coach a team of Business Consultants to consistently achieve monthly revenue and product targets.
- Conduct daily huddles, pipeline reviews, and performance check-ins.
- Monitor adherence to sales processes, CRM hygiene, and SOPs.
Revenue Ownership:
- Own and drive the team's revenue target with a strong focus on IVR and WhatsApp Business API.
- Enable team members to upsell and cross-sell add-on products (SMS, Truecaller, etc.).
Training & Development:
- Work closely with the Sales Enablement team for onboarding and upskilling.
- Conduct mock calls, feedback sessions, and sales coaching regularly.
Qualifications
- 3–5 years of experience in B2B sales, preferably in the SaaS or cloud communication domain.
- Minimum 1 year of experience in a team handling or mentorship role.
- Proven track record of achieving and exceeding individual and team sales targets.
- Strong understanding of consultative selling and solution-based pitching.
- Hands-on experience with CRM tools like Zoho or similar platforms.
- Excellent communication, leadership, and interpersonal skills.
- High ownership mindset with the ability to thrive in a fast-paced, target-driven environment.
Additional Information
- Competitive salary with team and individual performance-based incentives.
- Opportunity to lead a high-impact sales team in a fast-growing SaaS company.
- Structured growth and leadership development path.
- Collaborative work culture and access to experienced mentors.
Shubham Vishwakarma
Full Stack Developer - Averlon
About MyOperator - VoiceTree Technologies
About
MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:
- Cloud Call Center/ Contact Center Software
- WhatsApp API
- IVR and Toll-free Number
- Multi-store telephony
- Enterprise Mobility
MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.
MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.
In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)
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