Senior Manager - HR

Job Description

Training Lead

We are looking for a highly experienced Change Management & Training Lead with over 20 years of experience to establish and scale a dedicated sub-practice for Training & Change Management within the organization.

This role requires strong expertise in organizational change management (OCM), learning strategy, and end-user enablement, with the ability to drive business adoption (BOS) across large-scale transformation programs. The ideal candidate will lead the design and execution of end-user training frameworks, communication strategies, and change adoption initiatives, ensuring seamless transition and sustained value realization.

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Key Responsibilities

1. Practice Development & Strategy

•             Define and establish a Training & Change Management sub-practice, including vision, offerings, and roadmap

•             Develop service frameworks, methodologies, and reusable assets for:

o             Organizational Change Management (OCM)

o             End User Training (EUT)

o             Business Adoption Services (BOS)

•             Build a scalable operating model, including governance, tools, and best practices

•             Identify opportunities to integrate change management into enterprise transformation programs

•             Drive continuous improvement and maturity of the practice

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2. Change Management Leadership

•             Lead end-to-end change management strategy and execution across large transformation initiatives

•             Conduct change impact assessments, stakeholder analysis, and readiness assessments

•             Develop and execute change strategies, communication plans, and adoption roadmaps

•             Ensure alignment between business objectives and change initiatives

•             Monitor and track adoption metrics, business outcomes, and change effectiveness

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3. Training Strategy & Execution

•             Define enterprise-wide training strategy and learning frameworks

•             Design and implement end-user training programs (role-based, system-based, and process-based)

•             Develop training materials, e-learning modules, and digital adoption tools

•             Ensure effective training delivery models (instructor-led, virtual, on-demand)

•             Drive training effectiveness measurement through feedback, assessments, and adoption KPIs

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4. Business Adoption & Transformation Enablement

•             Drive Business Ownership & Adoption (BOS) for new systems, processes, and platforms

•             Ensure smooth transition of users from legacy to new systems

•             Establish adoption frameworks ensuring high user engagement and productivity

•             Collaborate with program teams to ensure change and training are embedded into delivery lifecycle

•             Enable sustained adoption and continuous user support mechanisms

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5. Stakeholder & Client Engagement

•             Act as a trusted advisor to senior stakeholders, business leaders, and clients

•             Lead change workshops, training sessions, and leadership alignment meetings

•             Collaborate with program managers, architects, and business teams to align change initiatives

•             Manage complex stakeholder landscapes and ensure effective communication

•             Support RFPs, proposals, and solutioning for change management and training services

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6. Governance & Quality Assurance

•             Establish and enforce change management governance frameworks

•             Define and track KPIs for change success, training effectiveness, and business adoption

•             Ensure quality and consistency of training content and change deliverables

•             Conduct periodic reviews, audits, and health checks for ongoing initiatives

•             Mitigate risks related to user adoption, resistance, and organizational readiness

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7. Technology & Tools Enablement

•             Leverage tools for learning management systems (LMS), digital adoption platforms (DAP), and content management

•             Integrate automation, analytics, and AI-enabled learning tools into training delivery

•             Utilize data-driven insights to improve change strategies and training outcomes

•             Stay updated with emerging trends in learning technologies and change management practices

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Preferred Experience

•             Proven experience in building and scaling a Change Management & Training practice

•             Strong track record in large-scale digital transformation programs

•             Experience in domains like Travel, Transportation, Hospitality, or Enterprise IT (preferred)

•             Exposure to ERP, CRM, or large enterprise platform implementations

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Key Competencies

•             Strategic thinking and execution capability

•             Strong leadership and team-building skills

•             Expertise in driving user adoption and behaviour change

•             Excellent communication and stakeholder management

•             Ability to operate in complex, multi-program environments

•             High ownership and influence without authority

Key Responsibilities

• Manage HR projects, including project plans, timelines, milestones, dependencies and deliverables.
• Develop and maintain HR dashboards, calendars and status reports, highlighting risks, delays and key decisions.
• Coordinate project meetings, agendas, action items and follow-ups to ensure timely execution.
• Partner with HR teams, business leaders and external vendors to drive projects forward.
• Prepare clear, executive-ready updates on HR priorities, progress, risks and achievements.
• Lead the planning and coordination of the employee survey, including communications, launch readiness, participation tracking and post-survey action planning.
• Support the planning and rollout of Exol University, including vendor coordination, learning administration, scheduling, communications and change management.
• Coordinate new hire orientation and contribute to creating a consistent and engaging onboarding experience.
• Support recurring People processes such as performance, compensation, benefits, engagement, learning and talent initiatives.
• Identify opportunities to improve HR processes, employee experience and operational efficiency.

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• 6–10 years of experience in HR operations, project/program management, L&D, change management or a related field.
• Strong project management, organizational and stakeholder management skills.
• Ability to manage multiple projects, deadlines, vendors and priorities simultaneously.
• Excellent written and verbal communication skills, with experience preparing presentations and leadership updates.
• Experience in Learning & Development, LMS administration, training coordination or learning program management is strongly preferred.
• Experience with employee surveys, engagement initiatives or organizational change is an advantage.
• Strong proficiency in Microsoft Excel, PowerPoint and project-management/productivity tools.
• Self-driven, detail-oriented and comfortable working in a fast-paced, evolving environment.

Key Responsibilities

1. HR Strategy & Leadership

Develop and implement HR strategies aligned with organizational objectives and business plans.

Lead the HR function across corporate and operational locations.

Establish HR frameworks, policies, processes, and governance mechanisms.

Partner with senior management on workforce planning and organizational development.

Provide strategic HR advice to business leaders and management.

2. Workforce Planning & Organization Structure

Develop annual manpower plans in coordination with business heads.

Analyse workforce requirements based on business growth, operational requirements, and productivity.

Support organization structure development, role clarity, and manpower optimization.

Monitor headcount, manpower costs, vacancies, and workforce productivity.

3. Talent Acquisition & Workforce Development

Lead the overall talent acquisition strategy for corporate and operational positions.

Ensure timely hiring of critical and business-essential positions.

Establish recruitment standards, interview processes, and selection frameworks.

Build talent pipelines for critical positions.

Develop succession planning and internal mobility initiatives.

4. HR Operations

Oversee end-to-end HR operations across the organization.

Ensure effective implementation of employee lifecycle processes.

Establish standardized HR processes across all locations.

Monitor HR service delivery and resolve escalated employee issues.

Ensure accuracy and confidentiality of employee information and HR records.

5. Employee Relations & Industrial Relations

Provide leadership on employee relations and complex workplace matters.

Handle escalated grievances, disciplinary cases, misconduct, and employee disputes.

Establish appropriate disciplinary and grievance-handling mechanisms.

Ensure consistent and fair implementation of HR policies across locations.

Support management in maintaining a positive and productive work environment.

6. Performance Management

Lead the organization's performance management framework.

Establish KRAs/KPIs and performance evaluation processes.

Drive annual performance appraisal and review cycles.

Identify high-potential employees and critical talent.

Implement Performance Improvement Plans (PIPs) where required.

Support succession planning for key positions.

7. Learning & Development

Identify organization-wide learning and development requirements.

Develop annual training and capability-building plans.

Oversee leadership development, functional training, compliance training, and behavioral programs.

Monitor training effectiveness and employee development outcomes.

8. Compensation & Benefits

Work with management to develop and review compensation structures.

Conduct market benchmarking and internal pay analysis.

Support annual increment, promotion, and incentive processes.

Review employee benefits and welfare initiatives.

Ensure appropriate controls over manpower costs and employee-related expenses.

9. HR Compliance & Governance

Ensure compliance with applicable labour laws and statutory requirements.

Oversee PF, ESIC, gratuity, bonus, leave, wages, POSH, and other applicable compliance areas.

Establish HR compliance calendars, audits, and monitoring mechanisms.

Coordinate with legal advisors and external consultants on employment-related matters.

Ensure proper documentation and governance of HR processes.

10. HR MIS, Analytics & Management Reporting

Establish HR dashboards and management reporting systems.

Monitor headcount, attrition, hiring, absenteeism, manpower cost, productivity, and employee engagement.

Present periodic HR reports and insights to senior management.

Use HR data and analytics to identify trends and support business decisions.

11. Employee Engagement & Culture

Develop and implement employee engagement initiatives.

Promote organizational values, culture, and employee-centric practices.

Conduct employee feedback and engagement surveys.

Develop initiatives to improve employee experience and retention.

12. Policy & Process Development

Review and update HR policies, manuals, SOPs, and guidelines.

Ensure consistency and standardization of HR practices across locations.

Identify opportunities for HR process automation and digitalization.

Drive continuous improvement within the HR function.

13. Leadership & Stakeholder Management

Act as a strategic HR partner to business and functional leaders.

Lead and mentor the HR team.

Establish clear goals and performance expectations for HR team members.

Coordinate with Finance, Operations, Administration, Legal, and other functions.

Represent HR in management meetings and strategic discussions.

Role: Human Resources - Other

Industry Type: Aviation

Department: Human Resources

Employment Type: Full Time, Permanent

Role Category: Human Resources - Other

Education

PG: MBA/PGDM in HR/Industrial Relations, General Management

Sisuni Technology Pvt Ltd is looking for a proactive HR & Talent Acquisition professional to build and manage our growing technology team. The HR will be responsible for end-to-end recruitment, employee onboarding, HR operations, performance management, employee engagement, and coordination of payroll and statutory compliance.

Key Responsibilities:

* Manage end-to-end recruitment for developers, QA, DevOps, UI/UX, sales and support roles.

* Source candidates through LinkedIn, Naukri, Cutshort and other recruitment channels.

* Screen CVs and conduct initial HR interviews.

* Coordinate technical interviews with the Engineering Lead.

* Prepare offer letters and manage joining formalities.

* Handle employee onboarding and maintain personnel records.

* Manage attendance, leave and HR documentation.

* Coordinate monthly payroll with the finance/CA team.

* Develop and implement HR policies and processes.

* Manage employee performance reviews and probation confirmations.

* Handle employee engagement and workplace issues.

* Coordinate statutory HR compliance and employment documentation.

* Manage resignations, notice periods and full-and-final settlements.

* Maintain a healthy company culture as Sisuni expands.

About ASB Academy

ASB Academy is a technology-focused education and capability-building organisation working across areas such as Artificial Intelligence, Blockchain & Web3, Cybersecurity, Cloud, Full-Stack Development and emerging technologies.

We work across multiple segments including individual learners, universities, institutions, corporates and other strategic organisations.

We are looking for a commercially driven Profit & Loss Manager who can take ownership of business growth, revenue generation and profitability while helping build scalable commercial opportunities for the organisation.

About the Role

This is a high-ownership, hands-on commercial role for an individual who combines strategic thinking with strong execution capability.

The role will involve identifying market opportunities, developing go-to-market strategies, creating revenue channels, driving business development, developing strategic partnerships and managing the commercial economics of the business.

The ideal candidate will have the ability to operate independently, identify opportunities proactively and take ownership of the complete commercial lifecycle — from opportunity identification through revenue realisation and profitability.

Key Responsibilities

P&L & Business Ownership

• Own the commercial performance of the assigned business, including revenue, costs, margins and profitability.
• Develop business plans and revenue strategies aligned with organisational objectives.
• Drive revenue forecasting, budgeting and performance tracking.
• Monitor business economics and identify opportunities to improve pricing, margins and contribution.
• Analyse business performance and take corrective actions where required.
• Provide leadership with clear visibility on performance, opportunities, risks and growth priorities.

Revenue & Business Development

• Develop and execute strategies to drive sustainable revenue growth.
• Identify and pursue high-value customer segments, accounts and markets.
• Build and manage a strong business development pipeline.
• Drive the complete commercial cycle from prospecting and opportunity development through negotiation, closure and revenue realisation.
• Personally engage in strategic customer conversations and high-value opportunities.
• Develop strategies to improve customer acquisition, conversion, retention and lifetime value.
• Develop appropriate pricing and commercial models to balance growth and profitability.

Go-To-Market & Market Development

• Identify new markets, customer segments, channels and revenue opportunities.
• Develop and execute go-to-market strategies for existing and new offerings.
• Evaluate online, offline, institutional, enterprise and partnership-led growth opportunities.
• Analyse customer requirements, market trends and competitive positioning to identify areas of growth.
• Develop strategies for new products, programs, geographies and commercial models.
• Continuously evaluate the effectiveness and economics of different acquisition and revenue channels.

Strategic Partnerships

• Identify and develop strategic partnerships with universities, educational institutions, corporates, government organisations and ecosystem partners.
• Build institutional and enterprise relationships that can create sustainable revenue opportunities.
• Develop channel and partnership-led business models.
• Lead commercial discussions, negotiations and partnership structuring.
• Build long-term relationships with key stakeholders across the education and technology ecosystem.

Commercial Strategy & Execution

• Translate business objectives into actionable commercial strategies.
• Develop new revenue opportunities and validate their commercial potential.
• Build processes and operating mechanisms required to support business growth.
• Identify commercial bottlenecks and proactively drive resolution.
• Use data, market intelligence and customer insights to support business decisions.
• Balance growth investments with customer value, contribution and profitability.

Cross-Functional Collaboration

• Work closely with Product, Technology, Finance, Operations and other teams to support business objectives.
• Bring market and customer insights into product and offering decisions.
• Collaborate with Finance on forecasting, business economics and profitability analysis.
• Work with internal teams to ensure commercial commitments are aligned with operational capabilities.
• Prioritise initiatives based on commercial impact, customer value and business potential.

What We Are Looking For

We are looking for an individual with strong commercial judgement, entrepreneurial thinking and execution capability.

The ideal candidate:

• Thinks beyond sales targets and understands the broader business.
• Can identify and create revenue opportunities independently.
• Is comfortable developing go-to-market strategies from the ground up.
• Has strong business and financial acumen.
• Understands revenue, CAC, LTV, pricing, margins, contribution and profitability.
• Can move between strategic planning and hands-on execution.
• Is confident in customer-facing and commercial negotiations.
• Has a strong understanding of markets, customers and competitive dynamics.
• Demonstrates ownership and accountability for business outcomes.
• Is comfortable working in a dynamic and evolving business environment.

Mandatory Experience & Qualifications

• 8+ years of relevant professional experience.
• Mandatory experience in EdTech / Education / Technology-led businesses.
• Proven experience in Sales and Business Development.
• Demonstrated experience with revenue ownership, P&L or business-unit management.
• Strong understanding of commercial strategy, GTM and business development.
• Experience developing new markets, channels or revenue streams.
• Experience in B2B, B2C, B2B2C and/or institutional business models.
• Experience in strategic partnerships and enterprise/institutional business development.
• Strong commercial negotiation and stakeholder-management skills.
• Strong analytical, strategic-thinking and decision-making capabilities.

Preferred Experience

Candidates with experience in areas such as:

EdTech - Technology Solutions | SaaS | IT Services | AI | Blockchain/Web3 | Cybersecurity | Cloud | Training & Certification | Enterprise Technology will be preferred.

Experience in building new business lines, developing institutional partnerships, creating new revenue channels or taking a business from early-stage growth to scale will be an advantage.

Role Orientation

This is a hands-on commercial leadership role with significant individual ownership.

The successful candidate will be expected to personally drive critical business development, customer and partnership opportunities while establishing the foundations required for scalable growth.

As the business expands, the role may evolve to include greater team-building and leadership responsibility.

Key Success Measures

Success in the role will be measured through:

• Revenue growth
• Profitability and contribution
• New business development
• Customer and account acquisition
• Strategic partnerships
• Development of new revenue channels
• GTM effectiveness
• Commercial efficiency
• Sustainable business growth

Job Description

We are looking for an HR Executive (Recruitment). You will take ownership of all HR matters across the company from recruitment to performance reviews, wage reviews, disciplinary action, and learning and development. To perform well in this role you should have experience as an HR manager, or other senior roles in the HR team, and knowledge around all legal requirements in this role.

Responsibilities

• Consistently recruiting excellent staff.
• Maintaining a smooth onboarding process.
• Training, counseling and coaching our staff.
• Resolving conflicts through positive and professional mediation.
• Carrying out necessary administrative duties.
• Conducting performance and wage reviews.
• Maintaining employee and workplace privacy.
• Developing clear policies and ensuring policy awareness.
• Creating clear and concise reports.

Requirements and skills

• Bachelor’s degree in human resources management or equivalent.
• Experience in human resources or related field.
• Ability to build and maintain positive relationships with colleagues.
• Experience in educating and coaching staff.
• Experience in conflict resolution, disciplinary processes and workplace investigations.
• Experience in following and maintaining workplace privacy.
• Ability to give presentations.
• Knowledge of relevant health and safety laws.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel,
• previous experience in IT