Team Leader – Operations
Job Title: Team Leader – Operations
Location: Mohali / Karnal
Shift: Morning / Evening / Night
Experience: 3+ Years in KPO / BPO / Service Industry
Languages: English & Punjabi
About the Role:
We are seeking a dynamic and results-driven Team Leader – Operations to join our growing team. The ideal candidate will have prior experience in managing teams in a KPO, BPO, or Service Industry setup, with strong focus on process excellence and performance metrics.
Key Responsibilities:
- Lead, mentor, and motivate a team to achieve operational goals.
- Monitor daily operations to ensure productivity, quality, and SLA adherence.
- Drive performance improvements using data and process-driven insights.
- Conduct team reviews, provide feedback, and create development plans.
- Handle escalations and ensure effective client communication.
- Ensure compliance with organizational policies and operational standards.
Skills & Requirements:
- Minimum 3 years of experience in KPO/BPO/Service industry with team management exposure.
- Strong people management and problem-solving skills.
- Excellent communication in English & Punjabi.
- Proven ability to track and improve performance metrics.
- Flexible to work in rotational shifts (morning, evening, night).
What We Offer:
- Competitive salary with performance-linked growth.
- Exposure to a dynamic work environment.
- Opportunity to lead high-performing teams.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Hunarstreet Technologies Pvt Ltd
About
At Hunarstreet Technologies Pvt Ltd, we specialize in delivering India’s fastest hiring solutions, tailored to meet the unique needs of businesses across various industries. Our mission is to connect companies with exceptional talent, enabling them to achieve their growth and operational goals swiftly and efficiently.
We are able to achieve a success rate of 87% in relevancy of candidates to the job position and 62% success rate in closing positions shared with us.
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About the job
How to apply -
Please follow the steps below :
1) The first step is to apply for the role. Please click on the link mentioned and fill out the form. - https://docs.google.com/forms/d/e/1FAIpQLScItDuLu6w6MmydiGRiLRgJbzvLtTv4Jdd-LE5550pwdhptFA/viewform
2) Once all the details are filled in, you will encounter an online proctored test, the Aptitude test (25 minutes duration) on the link here.
a.) https://app.wishup.co/test
3) Initial Discussion
4) Interview with Hiring Manager - 1
5) Interview with the Hiring Manager - 2
6) Interview with Hiring Manager - 3
About the role, Keynotes:
- Profile – Inside Sales
- Role – Full-time
- Grade – Manager/Senior Manager
- Location – Bengaluru
- Work Days – Mon to Fri/US Shift (6:30 PM to 3:30 AM IST)
What you’ll do?
- Reach out to prospects via call and email to qualify inbound leads.
- Set up independent channels to generate and nurture leads.
- Navigate through a conversation flow to uncover business needs, understand pains, and position Wishup’s services as a compelling solution.
- Actively engage with teams to understand target markets, account assignments, sales goals, and key messaging points for each assigned sales project.
- Leverage Wishup’s selling methodology to identify and nurture opportunities to match Wishup solutions with client needs.
- Utilise industry best practices for communicating Wishup’s key value propositions to assigned clients and prospects.
- Foster a highly collaborative and productive environment where members meet individual, team, and company goals.
- Capture, update, and manage all account, contact, and opportunity data within the CRM system.
What are we looking for?
- 3 to 8 years of software/SaaS sales experience in an individual contributor or management role
- Prior experience in Inside Sales / Business Development in the US market
- Must have a proven track record of success, driving revenue growth against quota and increased profitability in the B2B industry
- Prior experience in business development for Enterprise accounts
- Proven ability to build a sales pipeline through effective hunting, prospecting, cold calling, networking, and lead-generation activities
- Expertise in cold email reach-outs
- Hunt and close aggressively while owning the sales cycle
- Proven record in overshooting the sales target
- A strong work ethic and sense of commitment are a MUST
- Impeccable written & spoken English
What’s in it for you?
- Receive a more-than-competitive salary plus benefits
- Performance-driven and transparent work culture
- Enjoy a culture with opportunities for growth and learning
About Wishup
Wishup is India’s largest remote work platform (since 2017), connecting global businesses with top remote professionals in roles such as Virtual Assistants, Operations/Admin Managers, Executive Assistants, Project Managers, Bookkeepers, and Accountants. With a stringent 0.1% acceptance rate, each professional is upskilled and managed via our AI-based remote work tool.
Backed by marquee investors (Orios Ventures, Inflection Point Ventures, 500 Startups, and Tracxn Labs), Wishup’s leadership team includes alumni from premier institutes like IIT Madras, IIM Ahmedabad, IIT Kanpur, and DCE.
- Manage high-volume inbound and outbound customer calls in a timely and professional manner.
- Provide accurate and comprehensive information about our products and services to address customer inquiries effectively.
- Resolve customer issues and complaints by identifying needs, clarifying information, researching problems, and providing efficient solutions.
- Conduct necessary follow-ups with customers to ensure complete resolution and guarantee satisfaction.
- Maintain meticulous records of all customer interactions and transactions within our CRM database.
- Collaborate with team members to meet and exceed daily and weekly performance targets (KPIs) and departmental goals.
Job description:
Job Description for Business Development Executive
Modicle Studios is one the fastest growing 360 degree Marketing Communication Organisation based in Bhandup Mumbai.
For this expansion we are looking at a young dynamic Business Development Executive.
Roles and Responsibilities:
1. Be part of the Business Development function so as to increase the Client Base and Revenue
2. Currrent Lead Management to convert them to prospective clients
4. Engagement of prospects on Linkedin. Work on Linkedin Navigator for generating new leads and keep engaging with them.
5. Organise Seminars/Webinars for prospective clients
6. Attending and Presenting Modicle Studios in Networking and Business Forums
Who can apply?
1. 3-5 Years’ Sales or Business Development experience preferably in a Service Industry
2. Great Written and Verbal Communication Skills
3. Willingness to travel and meet prospects in and around Mumbai
4. Women wanting to start/restart their career can also apply
5. Should be willing to travel for client meetings and seminars
6. Knowledge of CRM software would be handy
Job Type: Full-time
Benefits:
- Cell phone reimbursement
Ability to commute/relocate:
- Mumbai, Mumbai Suburban - 400078, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- total work: 4 years (Preferred)
- B2B sales: 3 years (Preferred)
Language:
- English (Preferred)
Location:
- Mumbai, Mumbai Suburban - 400078, Maharashtra (Preferred)
Willingness to travel:
- 75% (Preferred)
Work Location: In person
.NET• Strong hands-on experience with .NET Core based Web API, C#, LINQ, Entity framework.
• Strong hands-on experience on writing complex stored procedures, functions, creating views and writing complex database queries with database being SQL Server
• Nice to have: Working experience on Azure components such as Azure functions, App Services, Azure Storage such as blobs/Queues/Table storage etc., Azure DevOps, CI/CD pipelines
• Strong understanding of object-oriented programming
• Familiar with various design and architectural patterns
• Proficient understanding of code versioning tools like GIT
Hiring for a funded fintech startup based out of Bangalore!!!
Our Ideal Candidate
We are looking for a Senior DevOps engineer to join the engineering team and help us automate the build, release, packaging and infrastructure provisioning and support processes. The candidate is expected to own the full life-cycle of provisioning, configuration management, monitoring, maintenance and support for cloud as well as on-premise deployments.
Requirements
- 5-plus years of DevOps experience managing the Big Data application stack including HDFS, YARN, Spark, Hive and Hbase
- Deeper understanding of all the configurations required for installing and maintaining the infrastructure in the long run
- Experience setting up high availability, configuring resource allocation, setting up capacity schedulers, handling data recovery tasks
- Experience with middle-layer technologies including web servers (httpd, ningx), application servers (Jboss, Tomcat) and database systems (postgres, mysql)
- Experience setting up enterprise security solutions including setting up active directories, firewalls, SSL certificates, Kerberos KDC servers, etc.
- Experience maintaining and hardening the infrastructure by regularly applying required security packages and patches
- Experience supporting on-premise solutions as well as on AWS cloud
- Experience working with and supporting Spark-based applications on YARN
- Experience with one or more automation tools such as Ansible, Teraform, etc
- Experience working with CI/CD tools like Jenkins and various test report and coverage plugins
- Experience defining and automating the build, versioning and release processes for complex enterprise products
- Experience supporting clients remotely and on-site
- Experience working with and supporting Java- and Python-based tech stacks would be a plus
Desired Non-technical Requirements
- Very strong communication skills both written and verbal
- Strong desire to work with start-ups
- Must be a team player
Job Perks
- Attractive variable compensation package
- Flexible working hours – everything is results-oriented
- Opportunity to work with an award-winning organization in the hottest space in tech – artificial intelligence and advanced machine learning
.NETDesired Skills
- Expereience in C#, Web API, .NET (Core and Framework), SQL Server.
- Leading a team designing and implementing software solutions using the Microsoft Azure stack primarily, with scope to also work with open-source technologies.
- Designing, building, testing, automating, monitoring, and supporting significant components within a modern digital service platform.
- Helping to build and lead an effective, cross-functional squad practicing agile ways of working (Scrum, DevOps, Design Sprints) in tight collaboration with local and remote teams
- Microservices and server less architecture with service fabric, functions and API apps, service bus.
- Visual Studio, Visual Studio Code and GIT, Azure CLI (Cloud Shell), Azure DevOps.
- Expertise in with Azure Active Directory, VNETs, NSGs, ASGs, OAuth and OpenID Connect, Azure traffic manager, CDN, App Gateway and load balancers.
- Hands on experience of executing cloud native projects in Azure with DevOps
Experience Level – 3 to 5 years
Responsibilities
- Review and analyze system specifications.
- Collaborate with team to develop effective strategies and test plans.
- Execute test cases (manual or automated) and analyze results.
- Evaluate product code according to specifications.
- Create logs to document testing phases and defects.
- Report bugs and errors to development teams
- Help troubleshoot issues.
- Conduct post-release/ post-implementation testing.
- Work with cross-functional teams to ensure quality throughout the software development lifecycle.
Skillset
- Familiarity with Agile frameworks
- Ability to document and troubleshoot errors.
- Working knowledge SQL
- Excellent communication skills
- Attention to detail.
- Analytical mind and problem-solving aptitude
- Strong organizational skills
Must Have
- Experience in UFT
- Jmeter is an added advantage.
- API testing experience
- ISTQB Certification
Angular (2+)
Javascript
NodeJS (Node.js)
iOS App Development
Objective C
Swift
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Full Stack Developer - Averlon