Team Leader – Operations at Hunarstreet Technologies Pvt Ltd · Mohali, Karnal · 3 - 4 years · ₹4L - ₹5L / yr · Profitable · Posted 16 Sep 2025

Team Leader – Operations
Job Title: Team Leader – Operations
Location: Mohali / Karnal
Shift: Morning / Evening / Night
Experience: 3+ Years in KPO / BPO / Service Industry
Languages: English & Punjabi
About the Role:
We are seeking a dynamic and results-driven Team Leader – Operations to join our growing team. The ideal candidate will have prior experience in managing teams in a KPO, BPO, or Service Industry setup, with strong focus on process excellence and performance metrics.
Key Responsibilities:
- Lead, mentor, and motivate a team to achieve operational goals.
- Monitor daily operations to ensure productivity, quality, and SLA adherence.
- Drive performance improvements using data and process-driven insights.
- Conduct team reviews, provide feedback, and create development plans.
- Handle escalations and ensure effective client communication.
- Ensure compliance with organizational policies and operational standards.
Skills & Requirements:
- Minimum 3 years of experience in KPO/BPO/Service industry with team management exposure.
- Strong people management and problem-solving skills.
- Excellent communication in English & Punjabi.
- Proven ability to track and improve performance metrics.
- Flexible to work in rotational shifts (morning, evening, night).
What We Offer:
- Competitive salary with performance-linked growth.
- Exposure to a dynamic work environment.
- Opportunity to lead high-performing teams.

About Hunarstreet Technologies Pvt Ltd
About
At Hunarstreet Technologies Pvt Ltd, we specialize in delivering India’s fastest hiring solutions, tailored to meet the unique needs of businesses across various industries. Our mission is to connect companies with exceptional talent, enabling them to achieve their growth and operational goals swiftly and efficiently.
We are able to achieve a success rate of 87% in relevancy of candidates to the job position and 62% success rate in closing positions shared with us.
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Operations Executive
Experience: 0–2 years |
Team: Operations Team
Job Description Operations Executive is responsible for managing day-to-day operations, ensuring smooth workflows, and improving processes for enhanced efficiency. They act as a bridge between various teams, including sales, customer service, and finance, to ensure operational excellence and compliance with company policies. This role requires strong analytical, problem-solving, and organizational skills to support the company’s objectives and deliver exceptional service to clients. Key Responsibilities • Manage day-to-day deal and investment operations • Coordinate with Sales/RMs, Business, Tech & Marketing teams • Ensure updated deal dockets, trackers and operational MIS • Analyse investor, investment and deal-level data • Work extensively on Excel / Google Sheets • Use basic SQL for data extraction and analysis • Support investor-related processes including payouts, reinvestments and settlements • Coordinate with internal teams for documents and pending requirements • Identify operational gaps and drive issues to closure • Support new features/process launches and testing • Identify opportunities for process improvement and automation
Requirements • 0–2 years of experience in Operations / FinTech / Financial Services / Sales Operations • Strong Excel/Google Sheets skills • Good analytical and problem-solving ability • Strong attention to detail • Good communication and stakeholder-management skills • Ability to manage multiple tasks and follow through independently • Interest in financial/investment products is a plus
Internship duration - 3 months
Conversion to a full-time position after the internship will be based on performance.
🚨 WE’RE HIRING | Operations Executive – Unsecured Loans 🚨
📍 Location: Indore
🏢 Company: Parker's Consulting & Ventures Pvt. Ltd. (DSA)
🧩 Experience: 1–3 Years
💰 Salary: ₹20,000 – ₹25,000 per month
🔍 Key Responsibilities
Manage end-to-end loan operations for Unsecured Loans (Business Loans)
Handle file login processes with NBFCs / DSAs
Perform KYC verification and ensure accurate documentation
Coordinate with Banks/NBFCs for loan approval and disbursement
Track loan files from login to disbursement and closure
Prepare and maintain MIS reports and operational data
Resolve operational issues and support process improvements
🎯 What We’re Looking For
✔️ 1–3 years of experience in Loan Operations / Banking / NBFC / DSA
✔️ Good knowledge of loan processes and documentation
✔️ Strong coordination and follow-up skills
✔️ Good communication and basic Excel knowledge
How you will work
You own the execution on your brands. Nobody will chase you for status, and nobody will hand you a process for a situation you have not seen before. You build it, write it down, and the next brand goes live faster because of it.
Expect the first few fortnights to be manual. Trackers maintained by hand, follow-ups by phone, reports rebuilt every week. What we want you doing alongside that is noticing which of it should never be manual again: the same status update, the same device reconciliation, the same weekly report.
You will be encouraged to automate those yourself with the AI and workflow tools available to you, rather than waiting on an engineering sprint. You will not be doing this alone. Sales, Product, Engineering, AI and Logistics teams sit around you and will build what you ask for. What nobody will do is tell you what to ask for.
What you will do
- Run brand and store onboarding. Work with the client's point of contact to collect store, employee and device details. Plan the go-live, run the store training, track timelines, and keep the implementation tracker honest.
- Own devices and logistics. Allocation, mapping, dispatch, delivery, replacement and recovery. Keep accurate records of active, faulty, spare and returned devices, and stay on top of couriers and vendors until things actually arrive.
- Watch the daily operations.- Monitor recordings and data uploads, track store and salesperson activity, and spot the gap before the client does. Handle escalations, and follow up internally until the issue is actually closed rather than acknowledged.
- Report accurately. -Daily and weekly operational reports on adherence, recordings, store activity and device health. This is heavy Excel and Sheets work: pivot tables, lookups, QUERY, FILTER. The numbers have to be right, because people make decisions on them.
- Coordinate with clients. -Be the operational contact for the brand's teams. Share updates, understand what they are asking for, and make sure every commitment you make is one that gets delivered.
- Coordinate the team.- Allocate tasks across the operations and implementation team, track completion, run regular reviews, and help new joiners get up to speed on how things are done.
- Improve and automate the process. -Write the SOPs and checklists, kill the repetitive manual work, and make each implementation cleaner than the last.
What we are looking for
- Must have 3 to 5 years in operations, implementation, project coordination or customer success operations
- A logistics or e-commerce background is the closest match to what this job actually asks for, and is what we would prefer
- Strong Excel and Google Sheets. Formulas, pivot tables, VLOOKUP or XLOOKUP, QUERY and FILTER should be things you use, not things you have heard of
- Relentless follow-up. Most of this job is making sure something that was promised actually happened
- Good communication and the confidence to handle a client escalation without needing somebody senior on the call
- Fluent English and Hindi. A third Indian language counts for a lot, since you will be talking to store teams and not only to HQ
- Ownership. You should be the person others stop following up with, because you have already closed it
Good to have
- Basic SQL, or experience writing report requirements for a technical team
- Used LLMs for daily tasks, both professional and personal
- Exposure to SaaS, AI or a startup environment, and to hardware deployed in the field
- Experience coordinating a small team, or running several clients and projects at once
Job Description : Marketing Operations Manager
About NPrep
NPrep is on a mission to become India’s go-to platform for every nursing student — from 1st-year learners to aspiring Nursing Officers preparing for NORCET and other national-level exams. We are not just an edtech product.
We are building India’s largest nursing community, a place where students learn, feel inspired, find belonging, and grow together.
With 1,00,000+ learners already inside our ecosystem, we are now entering a new phase of brand creation, storytelling, and community-led growth.
Role Overview - NPrep is hiring a Marketing Operations Manager, who will be responsible for driving the planning, execution, and optimization of all marketing initiatives across the organization. This role ensures that campaigns are delivered efficiently, timelines are met, and cross-functional teams remain aligned.
You will act as the central point of coordination between marketing, content, design, product, and sales teams, bringing structure, visibility, and accountability to all marketing efforts. The role requires a strong focus on process, execution, and data-driven decision making to scale marketing impact effectively.
You will work closely with cross-functional teams including content, design, performance marketing, product, and sales to streamline workflows, improve processes, and scale marketing efforts.
Key Responsibilities
- Own end-to-end planning and execution of marketing campaigns, ensuring timely delivery and alignment with business goals
- Manage and maintain the marketing calendar, ensuring coordination across all teams
- Act as the central point of contact across marketing, content, design, product, and sales teams to drive seamless execution
- Track progress of ongoing initiatives, identify risks or delays, and proactively drive resolutions
- Build, streamline, and optimize marketing processes, workflows, and SOPs to improve efficiency
- Ensure clear communication and visibility of project status through regular updates and reporting
- Handle multiple projects simultaneously while maintaining quality and attention to detail
Key Skills & Qualifications
Experience & Education
- 4–8 years of experience in marketing operations / program management / project management, preferably in edtech, SaaS, or digital-first companies
- Strong understanding of marketing funnels, campaign execution, and performance metrics
- Proven experience managing cross-functional projects and teams
- Hands-on experience with tools like CRM platforms, marketing automation tools, and project management tools (Asana, Jira, etc.)
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management skills
- Ability to thrive in a fast-paced, execution-driven environment
- Experience in education/edtech industry preferred
- Bachelor’s degree in Marketing, Communications, Media, or a related field
About the Role
Work at the intersection of business and technology, supporting operations, data analysis, automation, and digital tools to improve efficiency and growth.
Responsibilities
- Support business operations using tech tools (Excel, CRM, dashboards)
- Analyze data and generate insights for decision-making
- Assist in automation workflows and process improvements
- Coordinate between tech and business teams
- Help in implementing digital solutions and tools
Skills Required
- Basic knowledge of Excel / Google Sheets
- Good analytical and problem-solving skills
- Understanding of business processes
- Interest in technology and automation
Details
- Duration: 3–6 months
- Mode: Remote
- Certificate + PPO based on performance
Job Title: MIS Operations Executive
Location: Mumbai, Maharashtra
Industry: Insurance
Experience Required: 1 -5 Years
Job Summary:
We are seeking a detail-oriented and analytical MIS Operations Executive to support data management, reporting, and operational efficiency within our insurance business. The ideal candidate will be responsible for generating accurate reports, maintaining databases, and assisting in decision-making through data insights.
Key Responsibilities:
- Prepare daily, weekly, and monthly MIS reports related to sales, operations, and performance metrics
- Collect, analyze, and validate data from multiple sources to ensure accuracy and consistency
- Maintain and update databases, dashboards, and reporting systems
- Support business teams with ad hoc data requests and analysis
- Identify trends, discrepancies, and areas for improvement in operational processes
- Ensure timely submission of reports to management
- Coordinate with cross-functional teams (sales, underwriting, claims) for data requirements
- Assist in automation of reports using Excel or MIS tools
Key Skills Required:
- Strong proficiency in MS Excel (Pivot Tables, VLOOKUP, formulas)
- Basic knowledge of MIS reporting and data analysis
- Good analytical and problem-solving skills
- Attention to detail and accuracy
- Ability to manage deadlines and multitask
- Good communication and coordination skills
Preferred Qualifications:
- Bachelor’s degree in Commerce, Business Administration, or related field
- Familiarity with insurance processes (policies, claims, underwriting) is a plus
- Knowledge of tools like Power BI, SQL, or advanced Excel will be an advantage
Salary: As per industry standards
Working Hours: Full-time
Career Growth: Opportunity to grow into senior MIS roles, data analytics, or operations management within the insurance domain










