
Team Leader – Operations
Job Title: Team Leader – Operations
Location: Mohali / Karnal
Shift: Morning / Evening / Night
Experience: 3+ Years in KPO / BPO / Service Industry
Languages: English & Punjabi
About the Role:
We are seeking a dynamic and results-driven Team Leader – Operations to join our growing team. The ideal candidate will have prior experience in managing teams in a KPO, BPO, or Service Industry setup, with strong focus on process excellence and performance metrics.
Key Responsibilities:
- Lead, mentor, and motivate a team to achieve operational goals.
- Monitor daily operations to ensure productivity, quality, and SLA adherence.
- Drive performance improvements using data and process-driven insights.
- Conduct team reviews, provide feedback, and create development plans.
- Handle escalations and ensure effective client communication.
- Ensure compliance with organizational policies and operational standards.
Skills & Requirements:
- Minimum 3 years of experience in KPO/BPO/Service industry with team management exposure.
- Strong people management and problem-solving skills.
- Excellent communication in English & Punjabi.
- Proven ability to track and improve performance metrics.
- Flexible to work in rotational shifts (morning, evening, night).
What We Offer:
- Competitive salary with performance-linked growth.
- Exposure to a dynamic work environment.
- Opportunity to lead high-performing teams.

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Flipkart Process - Globiva
Join a leading team and accelerate your career!
🔹 Eligibility Criteria:
✅ Minimum 12 years of education (12th pass or above)
✅ Minimum 1 year of experience (any domain)
✅ Must be fluent in English and Hindi
✅ Immediate joiners preferred
💼 Salary & Benefits:
💰 CTC: ₹26,000/month
🏠 Take Home: ₹22,000/month
🎯 Attendance Bonus: ₹3,500/month
💸 Performance Incentives: Up to ₹80,000/month
📍 Interview Process (Online):
1️⃣ HR Round
2️⃣ Versant Test (Level 5)
3️⃣ Operations Round
4️⃣ Client Interview

Job Requirements:
Intermediate Linux Knowledge
- Experience with shell scripting
- Familiarity with Linux commands such as grep, awk, sed
- Required
Advanced Python Scripting Knowledge
- Strong expertise in Python
- Required
Ruby
- Nice to have
Basic Knowledge of Network Protocols
- Understanding of TCP/UDP, Multicast/Unicast
- Required
Packet Captures
- Experience with tools like Wireshark, tcpdump, tshark
- Nice to have
High-Performance Messaging Libraries
- Familiarity with tools like Tibco, 29West, LBM, Aeron
- Nice to have
Key Responsibilities
- Must know Hindi.
- Understanding the customer needs.
- Closing sales and achieving monthly targets.
- Calling on leads and generating leads.
Desired Skills and Experience
Lead Generation, Sales
About the Company: Bigpage is a web design and development company. It is one of the largest and fastest-growing online B2B marketplaces, classifieds, and E-commerce platforms where you can sell almost everything. We aim to connect buyers to potential sellers in India and overseas customers.

.Minimum of 5 yeares expereince in .NET development Knowledge and drive to ensure quality by implementing unit tests Passion for quality, speed, and optimisation within the development process Experienced with agile development using Scrum/Kanban Experience with dependency injection and domain driven architectural styles Experience with the following technologies and concepts: .Net, MVC, Web api, React or Angular, SQL Experience with Git-based source control products (GitHub, Bit-bucket) |
Responsibilities:
- Take a lead in product and design ideation, planning and prioritisation. Also be responsible for the creative direction the product should take.
- Drive user research, create detailed user journeys and take appropriate design decisions backed by user-behaviour and data.
- Work closely with the Product and the engineering team deliver delightful customer experiences and ship new features
- Take part in creative and holistic thinking across our diverse products and conduct design reviews and status meetings as needed.
- Illustrate design ideas using storyboards, process flows and sitemaps.
- Running user testing of applications, software, websites. Troubleshoot UX DESIGNER problems.
- Communicating scenarios, end to end experiences, interaction models and screen designs to other stakeholders
- Develop UI mock-ups and prototypes
- Effectively mentor and inspire a team of designers. Help the team in raising the bar, resolving blockers, prioritising and breaking down complex projects into simpler tasks.
Our UX design consulting experts map your vision along with end-users expectations to create an engaging experience. Pepper Square’s proven processes and standards reduce the clutter and bring fluidity to the design with a seamless UI development.


- 2-4 years of experience working with web platforms (at a corporate, startup, or digital agency)
Work Ethic & Requirements
- Experience with the development of large-scale websites and a strong understanding of web development technologies, third-party applications and platforms, and social media.
- You should be able to handle multiple projects at the same time.
- You should have the ability to motivate, support, and understand teams and easily work with everyone from our UX/visual designers to tech developers to content strategists.
- You should be motivated and organized. A proactive attitude is most important.
- Ability to effectively manage time, prioritize tasks and work within deadlines with little or no supervision
- The ability to work both autonomously and as part of a team
Tech Skills
- Python/Django
- React JS
- Node JS



Starting out, we are building a platform to consult with our ‘Astro-advisors’ and engage in
wellness-focused activity-led content, called activity packs offered post consult. The packs will contain a wide range of activities like meditation, yoga, chants, affirmations, gratitude journaling, and other astrology related remedies. Over time we will expand to other advisors as well. A differentiated and highly trained supply and our content IP will be the two pillars of the business.
Team:
Aniket Lila, Co-Founder, CEO
• Investment Team at Nexus Venture Partners (largest homegrown VC in India, an early
investor in companies like Zomato, Snapdeal, Unacademy, Delhivery, Whitehat Jr, Postman, Druva)
• Corporate Development, Albertsons (2nd largest grocery store retailer in the US)
• BSc from Northwestern University, US
We are a team of 5 across product, content, ops, and business.
Progress:
We have closed a seed round from Nexus Venture Partners, Titan Capital (Snapdeal
founders) and high-value angels like Srini (Elance / Upwork), Ramakant (Livspace) and Vinay (President, Jio) and Farid (Sharechat). We are in stealth and currently building the first version of the product and hiring a kickass team.
Job Description:
We are looking for a hands-on lead mobile developer (iOS & Android) to join our core team with experience in building products from scratch into large-scale platforms and solving business problems leveraging new and innovative technology.
Roles and responsibilities:
● Design and build advanced applications for the React Native platform working
individually and in a team
● Work as per the defined project priorities and project schedules to complete the
assigned projects within allotted timelines
● Interact with the cross-functional team for the day to day development tasks and hurdles
● Adhere to agile development methodologies
● Maintain the quality and security of the assigned development tasks by applying the best design and development guidelines as defined in the project
Experience you MUST have:
● Extensive experience in React Native and Javascript programming, Advanced
Apps Development using progressive web technologies for both iOS & Android.
● Built progressive apps using GUI Camera, GPS API, Maps API, Services, and
SQLite database programming.
● Javascript IDE
● Using client apps for version control systems like SVN, Git, etc
● Code review tools/applications like Gerrit, code collaborator, JIRA
● Web services integration (SOAP, REST, JSON, XML)
● Working with third-party libraries, APIs and on projects run as per Agile
Methodology.
● Good knowledge in socket programming, device communication, Design
patterns, and writing unit test cases (This is a plus)
● Knowledge in In-App purchase, Push Notifications and publishing end-to-end apps
on Google PlayStore and Apple App Store.
● Experience in video streaming and call / chat-based products is a big plus
● Experience in working with global remote teams is a plus
Skills/mindset you MUST have:
● Product-first thinking - Break complex problems into implementable solutions with
an iterative mindset using the product
● Whole-brain problem solving - Uses right and left sides of the brain effectively -
Strong business judgment and analytical acumen with creative thinking
● Thrives in chaos - Comfortable with ambiguity but loves defining the boundaries
and parameters and getting shit done
● Communicate, care, inspire - Exceptional interpersonal and leadership skills - be
a leader and a team player
● Always push the bar - Strive for excellence in whatever you do, take ownership
and responsibility for outcomes
● Build fast, fail, learn, HUSTLE HUSTLE HUSTLE
● Want to have fun - if you are not happy and people around you are not happy, how
will we make the world a happier place? :)
● Curious and spiritual soul - Understanding of market and experience with
astrology, yoga, mediation, Art of Living, Isha Yoga would be a good plus
Why Astrology? $10B market with a target audience of 200M with 2M astrologers. Astrology is a 4,000-year-old trusted belief system which gives probabilistic insights into the future. People go to astrologers with problems (love and career majorly). They are at low points in their lives and are seeking help. They need guidance and motivation. Just like religion, astrology too gives us hope and brings positivity in our lives.
We want to bring a breath of fresh air to the industry and disrupt the industry using technology and product-first thinking. We want to build a trusted, positive, and relevant wellness brand for today’s audience and build the largest spiritual lifestyle brand in India.

- Lead a small group of highly talented engineers to build platform components to power various micro services.
- Responsible for end-to-end architecture of Platform. Leads High- & Low-level design of critical components.
- Mentor other Senior & Lead engineers
- Lead a small group of highly talented engineers to build platform components to power various micro services.
- Responsible for end-to-end architecture of Platform. Leads High- & Low-level design of critical components.
- Mentor other Senior & Lead engineers
This is a once-in-a-lifetime chance to gain tremendous experience watching a organization being built from the ground-up (and subsequently, earn life-changing equity) for an exceptional Principal Engineer.

