
Team Leader – Operations
Job Title: Team Leader – Operations
Location: Mohali / Karnal
Shift: Morning / Evening / Night
Experience: 3+ Years in KPO / BPO / Service Industry
Languages: English & Punjabi
About the Role:
We are seeking a dynamic and results-driven Team Leader – Operations to join our growing team. The ideal candidate will have prior experience in managing teams in a KPO, BPO, or Service Industry setup, with strong focus on process excellence and performance metrics.
Key Responsibilities:
- Lead, mentor, and motivate a team to achieve operational goals.
- Monitor daily operations to ensure productivity, quality, and SLA adherence.
- Drive performance improvements using data and process-driven insights.
- Conduct team reviews, provide feedback, and create development plans.
- Handle escalations and ensure effective client communication.
- Ensure compliance with organizational policies and operational standards.
Skills & Requirements:
- Minimum 3 years of experience in KPO/BPO/Service industry with team management exposure.
- Strong people management and problem-solving skills.
- Excellent communication in English & Punjabi.
- Proven ability to track and improve performance metrics.
- Flexible to work in rotational shifts (morning, evening, night).
What We Offer:
- Competitive salary with performance-linked growth.
- Exposure to a dynamic work environment.
- Opportunity to lead high-performing teams.

About Hunarstreet Technologies Pvt Ltd
About
At Hunarstreet Technologies Pvt Ltd, we specialize in delivering India’s fastest hiring solutions, tailored to meet the unique needs of businesses across various industries. Our mission is to connect companies with exceptional talent, enabling them to achieve their growth and operational goals swiftly and efficiently.
We are able to achieve a success rate of 87% in relevancy of candidates to the job position and 62% success rate in closing positions shared with us.
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Optimize blogs, landing pages, and marketing content for SEO
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1. Forwarding -Job sheet/Invoice & Cost booking
2. Import -Job sheet/Invoice
3. Inventory- Damage Invoice
4. Rebate Invoice on monthly basis
5. Other- Bank Reconciliation/ Bank Payment Entries
6. Payment confirmation/Receipt Entries
7. Salary Sheet on monthly basis
8. E-Invoicing for GST on monthly basis
Strong Product Designer profile.
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Mandatory (Portfolio) – Must have a strong design portfolio showcasing case studies of complete product design work — including UX-focused projects such as user research, personas, user flows, information architecture, and high-fidelity UI designs for B2B dashboards, SaaS products, or consumer-facing apps.
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Mandatory (Company) – B2B SaaS OR Top Consumer-Tech Products (Swiggy, Dunzo, Nykaa, Cred)
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-Inspecting facilities periodically to determine problems and necessary maintenance
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-Contribute to the development of maintenance budget and ensure compliance.
-Monitor inventory of materials and equipment.
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WonDRx (pronounced as Wonder-Rx) - spearheaded by two serial Entrepreneurs Mr. Pankaj Sindhu along with his Co-Founder Mr. Pankaj Agrawal; is a very unique and novel technology which has the capacity to change the way healthcare eco-system interacts with each-other. We are determined to change the way of Healthcare domain working and make it more convenient while ensuring a pleasant experience for the consumers and all other stakeholders involved. You need to see the product to believe the power it has and what it can enable in the healthcare domain.
Designation: Team Leader Data Analyst & Project Management
Job Description:
We are seeking a highly skilled and detail-oriented Team Leader- Data Analyst & Project to join our team. In this role, you will be responsible for extracting insights from raw data, preparing analytics reports, and overseeing data-driven projects from start to finish.
The ideal candidate should have a strong background in Advanced Excel, proficiency in various Business Intelligence (BI) tools will be an added advantage, and experience in follow up with various internal and external stakeholders related to ongoing projects.
Responsibilities:
• Gather, clean, and validate raw data from various sources.
• Develop and maintain efficient data management systems.
• Apply advanced Excel techniques to manipulate and analyse data effectively.
• Utilize BI tools to create insightful reports, visualizations, and dashboards.
• Identify trends, patterns, and correlations in data sets.
• Collaborate with cross-functional teams to understand their data needs and provide analytical support.
• Present findings and recommendations to stakeholders in a clear and understandable manner.
• Manage data-driven projects from initiation to completion, ensuring deliverables are met on time and within budget.
• Maintain project plans, including timelines, resource allocation, and task assignments.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Coordinate and communicate with team members, ensuring alignment and effective collaboration.
• Prepare project status reports and deliver presentations to stakeholders.
• Evaluate project outcomes and identify areas for improvement.
Requirements:
• Master’s or Bachelor's degree with a relevant experience in coordinating Data Driven projects
• Proficiency in Advanced Excel functions and formulas.
• Knowledge of at least one Business Intelligence (BI) tool (e.g., Tableau, Power BI, QlikView) will be an added advantage
• Excellent project management skills, including planning, organization, and prioritization.
• Strong problem-solving and critical-thinking abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple projects simultaneously.
• Attention to detail and ability to work with complex datasets.
Preferred Skills:
• Data Analysis: Candidate should have strong analytical skills which is crucial for a data analyst. You should be able to collect, organize, and interpret complex data sets to extract meaningful insights. Advanced Excel is a must.
• Communication and Presentation: Data analysts should be able to effectively communicate their findings to both technical and non-technical stakeholders. You would need to effectively communicate with team members, stakeholders, and other project stakeholders. This includes written communication through project documentation and reports, as well as verbal communication for conducting meetings, providing updates, and resolving issues.
• Continuous Learning: We are a constantly evolving startup. Ideal candidate should have willingness to learn new techniques, stay updated with the latest tools and technologies, and adapt to changing trends which is crucial for long-term success.
• Team Player: You should be able to motivate and inspire team members, provide guidance, and facilitate decision-making processes.
• Project Coordinator: As a project coordinator you should possess strong problem-solving and critical-thinking skills to identify issues, analyse root causes, and propose and implement appropriate solutions
Location: Bangalore
Immediate joiners to 15 days joiners preferred
Skills: C#, ASP.NET, ENTITY FRAMEWORK, Dotnet fullstack development
About our Client
Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech
It aims to become one app to manage all your brands loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.
The company currently powers closed-loop loyalty programs for all different brands under its parent retail group. Currently, it has 20Mn+ registered customers and 3Mn MAU across 8 brands. Its vision is to be at the center of D2C Brands and the consumer consumption ecosystem
Job Location -Bangalore
Requirement
4+ years of experience building frontend for consumer facing products
- 2+ years experience on React Native and core principles
- Good to have experience with popular React.js
- 1+ years of Team Lead/Management experience
- Develop all user-facing products in React
-Solid SQL / relational database experience MySQL is a plus
- Thorough understanding of architecting the frontend system with Server Side Rendering –
- Familiarity with modern front-end build pipelines and tools
- Understands app development cycle
-Flexibility and deadline driven
Regards
Team Merito
No of Vacancies: Multiple
- 4+ Years of Automation Testing experience with Selenium and Java
- Familiar with object-oriented principles & SDLC process
- Experience with frameworks like TestNG and Appium
- Experience in UI automation testing
- Experience with API usage
- Hands-on experience on tools like Eclipse etc
- Hands-on experience on version control systems
- Excellent communication skills
Plese answer all the questeions, else profile would not be considered.
Your day-to-day tasks would involve:
- Building marketing programs to support specific marketing objectives across different channels and segments in support of the overall strategic marketing plan.
- Working with marketing agency partners to plan and execute digital app acquisition campaigns on channels like Google, Facebook and other digital platforms.
- Measuring and reporting performance of all digital marketing campaigns, and assessing against goals (ROI and KPIs).
- Leading the execution of marketing programs from start to finish, driving collaboration with the stakeholders and leveraging the right internal processes and team players.
- Making analytics and data-driven decisions to optimize acquisition & retention strategy (funnel improvement, In-app engagement, ROAS, LTV etc.).
- Providing complete performance reporting and analysis on all mobile marketing campaigns and taking relevant action on insights gained.
- Taking KRAs and brand objective ownership and commitment to meets goals and targets on a regular basis.
- Collaborating with the BD/ Sales teams to plan and execute various marketing initiatives such as events, SMS campaigns, sales training, partner collaboration etc.
- Working with cross-functional team (Product, Support, Sales) to establish growth strategies to support app growth and user acquisition targets.
What are we looking for in a Candidate?
- Experience in App Marketing in B2B domain is preferred.
- Minimum 4-7 years of professional experience in similar/relevant roles.
- Prior experience in performance marketing / digital marketing / growth role is a plus.
- Masters/MBA is preferred but not required.
- Familiarity with - Google Playstore/Console, Firebase/Branch/MixPanel, Appsflyer/TUNE etc.
- Proven track record of delivering user acquisition growth, retention, and optimization across key mobile metrics is a plus.
- Strong analytical skills: bias toward decision making based on data, and good proficiency with Excel and using it to configure, analyze, and present data.
- Ability to think and react in a high-energy, fast-paced environment.
- Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
- 2+ years of demonstrable experience leading site reliability and performance in large-scale, high-traffic environments
- 2+ years of hands-on experience as a DevOps engineer
- Strong leadership, communication and interpersonal skills geared to getting things done
- Developing themselves and the talent within their charge – fostering and creating opportunity for the team
- Strong understanding of SRE concepts and the DevOps culture. Set the direction and strategy for your team, and help shape the overall SRE program for the company
- Be able to lead complicated technical issues and communicating status updates/RCA with management and customers.
- Own site stability, performance, capacity planning, DevOps recruitment.









