
Team Leader – Operations
Job Title: Team Leader – Operations
Location: Mohali / Karnal
Shift: Morning / Evening / Night
Experience: 3+ Years in KPO / BPO / Service Industry
Languages: English & Punjabi
About the Role:
We are seeking a dynamic and results-driven Team Leader – Operations to join our growing team. The ideal candidate will have prior experience in managing teams in a KPO, BPO, or Service Industry setup, with strong focus on process excellence and performance metrics.
Key Responsibilities:
- Lead, mentor, and motivate a team to achieve operational goals.
- Monitor daily operations to ensure productivity, quality, and SLA adherence.
- Drive performance improvements using data and process-driven insights.
- Conduct team reviews, provide feedback, and create development plans.
- Handle escalations and ensure effective client communication.
- Ensure compliance with organizational policies and operational standards.
Skills & Requirements:
- Minimum 3 years of experience in KPO/BPO/Service industry with team management exposure.
- Strong people management and problem-solving skills.
- Excellent communication in English & Punjabi.
- Proven ability to track and improve performance metrics.
- Flexible to work in rotational shifts (morning, evening, night).
What We Offer:
- Competitive salary with performance-linked growth.
- Exposure to a dynamic work environment.
- Opportunity to lead high-performing teams.

Similar jobs

Role Proficiency:
Act creatively to develop applications and select appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions account for others' developmental activities
Outcomes:
Interpret the application/feature/component design to develop the same in accordance with specifications.
Code debug test document and communicate product/component/feature development stages.
Validate results with user representatives; integrates and commissions the overall solution
Select appropriate technical options for development such as reusing improving or reconfiguration of existing components or creating own solutions
Optimises efficiency cost and quality.
Influence and improve customer satisfaction
Set FAST goals for self/team; provide feedback to FAST goals of team members
Measures of Outcomes:
Adherence to engineering process and standards (coding standards)
Adherence to project schedule / timelines
Number of technical issues uncovered during the execution of the project
Number of defects in the code
Number of defects post-delivery
Number of non compliance issues
On time completion of mandatory compliance trainings
Outputs Expected:
Code:
Code as per design
Follow coding standards
templates and checklists
Review code – for team and peers
Documentation:
Create/review templates
checklists
guidelines
standards for design/process/development
Create/review deliverable documents. Design documentation
r and requirements
test cases/results
Configure:
Define and govern configuration management plan
Ensure compliance from the team
Test:
Review and create unit test cases
scenarios and execution
Review test plan created by testing team
Provide clarifications to the testing team
Domain relevance:
Advise Software Developers on design and development of features and components with a deep understanding of the business problem being addressed for the client.
Learn more about the customer domain identifying opportunities to provide valuable addition to customers
Complete relevant domain certifications
Manage Project:
Manage delivery of modules and/or manage user stories
Manage Defects:
Perform defect RCA and mitigation
Identify defect trends and take proactive measures to improve quality
Estimate:
Create and provide input for effort estimation for projects
Manage knowledge:
Consume and contribute to project related documents
share point
libraries and client universities
Review the reusable documents created by the team
Release:
Execute and monitor release process
Design:
Contribute to creation of design (HLD
LLD
SAD)/architecture for Applications/Features/Business Components/Data Models
Interface with Customer:
Clarify requirements and provide guidance to development team
Present design options to customers
Conduct product demos
Manage Team:
Set FAST goals and provide feedback
Understand aspirations of team members and provide guidance opportunities etc
Ensure team is engaged in project
Certifications:
Take relevant domain/technology certification
Skill Examples:
Explain and communicate the design / development to the customer
Perform and evaluate test results against product specifications
Break down complex problems into logical components
Develop user interfaces business software components
Use data models
Estimate time and effort required for developing / debugging features / components
Perform and evaluate test in the customer or target environment
Make quick decisions on technical/project related challenges
Manage a Team mentor and handle people related issues in team
Maintain high motivation levels and positive dynamics in the team.
Interface with other teams designers and other parallel practices
Set goals for self and team. Provide feedback to team members
Create and articulate impactful technical presentations
Follow high level of business etiquette in emails and other business communication
Drive conference calls with customers addressing customer questions
Proactively ask for and offer help
Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks.
Build confidence with customers by meeting the deliverables on time with quality.
Estimate time and effort resources required for developing / debugging features / components
Make on appropriate utilization of Software / Hardware’s.
Strong analytical and problem-solving abilities
Knowledge Examples:
Appropriate software programs / modules
Functional and technical designing
Programming languages – proficient in multiple skill clusters
DBMS
Operating Systems and software platforms
Software Development Life Cycle
Agile – Scrum or Kanban Methods
Integrated development environment (IDE)
Rapid application development (RAD)
Modelling technology and languages
Interface definition languages (IDL)
Knowledge of customer domain and deep understanding of sub domain where problem is solved
Additional Comments:
About the Role: We are looking for a Senior Software Developer with strong experience in .NET development and Microsoft Azure to help build and scale our next-generation FinTech platforms. You will work on secure, high-availability systems that power core financial services, collaborating with cross-functional teams to deliver features that directly impact our customers. You’ll play a key role in developing backend services, cloud integrations, and microservices that are performant, secure, and compliant with financial regulations. Key Responsibilities: Design, develop, and maintain backend services and APIs using C# and .NET Core. Build and deploy cloud-native applications on Microsoft Azure, leveraging services such as App Services, Azure Functions, Key Vault, Service Bus, and Azure SQL. Contribute to architecture decisions and write clean, maintainable, well-tested code. Participate in code reviews, technical planning, and sprint ceremonies in an Agile environment. Collaborate with QA, DevOps, Product, and Security teams to deliver robust, secure solutions. Ensure applications meet high standards of security, reliability, and scalability, especially in a regulated FinTech environment. Support and troubleshoot production issues and contribute to continuous improvement. Required Skills & Qualifications: 5–8 years of experience in software development, primarily with C# / .NET Core. Strong hands-on experience with Microsoft Azure, including Azure App Services, Azure Functions, Azure SQL, Key Vault, and Service Bus. Experience building RESTful APIs, microservices, and integrating with third-party services. Proficiency with Azure DevOps, Git, and CI/CD pipelines. Solid understanding of software design principles, object-oriented programming, and secure coding practices. Familiarity with Agile/Scrum development methodologies. Bachelor’s degree in Computer Science, Engineering, or a related field.
Skills: Dot Net, C#, Azure
Must-Haves
Net with Azure Developer -Required: Function app, Logic Apps, Event Grid, Service Bus, Durable Functions
Role:
Android Developer
Role Description:
Desired Experience Range 4+ years
Location: Mumbai
Work Experience:
Minimum 4+ years of professional experience in Android development
Requirements:
1. Writing clean and efficient native Android applications
2. Proven knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
3. Familiarity with RESTful APIs to connect Android applications to back-end services
4. Proven knowledge of Android UI design principles, patterns, and best practices
5. Experience with offline storage, threading, and performance tuning
6. Must have worked on integrating oAuth/JWT
7. Must have worked with Git
8. Understanding of SDLC process
9. Good to have knowledge of Jira
Key Responsibilities:
1. Writing clean and efficient native Android applications
2. Consuming web services/APIs for Android platform
3. Monitoring the performance of live apps and work on optimizing them at the code level
4. Identifying and resolving bottlenecks, rectifying bugs and enhancing application performance
5. Integrating new features into the platform
6. Integrating payment gateways
7. Looking into any bug fixes post go live
8. Helping the junior developers
Reporting
Candidate will report to the Engineering Lead
Why This Role Matters
We’re looking for a Principal Engineer to lead the architecture and execution of our GenAI-powered, self-serve marketing platforms. You will work directly with the CEO to shape, build, and scale products that change how marketers interact with data and AI. This is intrapreneurship in action — not a sandbox innovation lab, but a real-world product with traction, velocity, and high stakes.
What You'll Do
- Co-own product architecture and direction alongside the CEO.
- Build GenAI-native, full-stack platforms from MVP to scale — powered by LLMs, agents, and predictive AI.
- Own the full stack: React (frontend), Node.js/Python (backend), GCP (infra), BigQuery (data), and vector databases (AI).
- Lead a lean, high-caliber team with a hands-on, unblock-and-coach mindset.
- Drive rapid iteration with rigor, balancing short-term delivery with long-term resilience.
- Ensure scalability, observability, and fault tolerance in multi-tenant, cloud-native environments.
- Bridge business and tech — aligning execution with evolving user and market insights.
What You Bring
- 8–12 years of experience building and scaling full-stack, data-heavy or AI-driven products.
- Fluency in React, Node.js, and Google Cloud (Functions, BigQuery, Cloud SQL, Airflow, etc.).
- Hands-on experience with GenAI tools (LangChain, OpenAI APIs, LlamaIndex) is a bonus.
- Track record of shipping products from ambiguity to impact.
- Strong product mindset — your goal is user value, not just elegant code.
- Architectural leadership with ownership of engineering rigor and scaling best practices.
- Startup or founder DNA — you’ve built things from scratch and know how to move fast without breaking things.
Who You Are
- A former founder, senior IC, or tech lead who’s done zero-to-one and 1-to-n scaling.
- Hungry for ownership and velocity — frustrated by bureaucracy or stagnation.
- You code because you care about solving real problems for real users.
- You’re pragmatic, hands-on, and grounded in first principles.
- You understand that great software isn't just shipped — it's hardened, maintained, and evolves with minimal manual effort.
- You’re open to evolving into a founding engineer role with influence over the tech vision and culture.
What You Get
- Equity in a high-growth product-led startup.
- A chance to build global products out of India with full-stack and GenAI innovation.
- Access to high-context decision-making and direct collaboration with the CEO.
- A tight, ego-free team and a culture that values clarity, ownership, learning, and candor.
Why YOptima?
YOptima is redefining how leading marketers unlock growth through full-funnel, AI-powered media solutions. As part of our growth journey, this is your opportunity to own the growth charter for leading brands and agencies globally and shape the narrative of a next-generation marketing platform.
Ready to lead, build, and scale?
We’d love to hear from you.
Our client is a SaaS platform that integrates technologies including Artificial Intelligence, Machine Learning, Big Data Analytics, and Automation to offer brands a comprehensive Customer Experience Management Suite. Our powerful analytics algorithms have empowered established brands to solidify their presence in the digital realm and revolutionize their customer experience endeavors.
Position Description: We are seeking a dynamic Manager - Enterprise Sales to drive revenue growth and expand our B2B SaaS client base. The ideal candidate will have a proven track record of exceeding sales targets, nurturing client relationships, and deep expertise in the SaaS sector.
Key Responsibilities:
- Develop and execute high-impact sales strategies to surpass targets in the B2B SaaS sector.
- Identify and cultivate new business opportunities through strategic networking and leveraging industry connections.
- Build and maintain strong relationships with enterprise-level clients, understanding their needs and delivering tailored SaaS solutions.
- Collaborate with the marketing team to create targeted campaigns and compelling collateral for enterprise clients.
- Conduct product demonstrations and presentations to key stakeholders, highlighting the value proposition of our SaaS products.
- Manage contract negotiations and guide prospects through the sales process from initial contact to deal closure.
- Stay informed about industry trends, competitors, and market conditions to seize opportunities and mitigate risks.
Requirements
- Bachelor's degree in Business Administration, Marketing, or related field; MBA preferred.
- 5+ years of successful B2B SaaS Enterprise Sales experience, consistently exceeding sales targets.
- Deep understanding of the SaaS industry, including trends, technologies, and customer pain points.
- Excellent communication, negotiation, and presentation skills.
- Ability to foster and maintain relationships with enterprise-level clients.
- Strong analytical skills to translate client needs into effective SaaS solutions.
- Capacity to work independently and collaboratively in a team environment.
- Willingness to travel for client engagement and industry events.
Benefits
- Medical Coverage: Comprehensive healthcare coverage for you and your family.
- Fast-Paced and Dynamic Work Environment: Opportunity to thrive in an innovative, agile workplace with real impact.
- Learning and Upskilling: Access to professional development resources, including training and workshops.
- Collaborative Workplace: Join a team that values open communication, knowledge sharing, and mutual respect.
Your responsibilities at digeesell
Responsible for managing multiple PPC advertising campaigns, which run on platforms including Google, and Facebook.
Generating maximum leads/conversions within the designated budget.
Improve Quality Score & lower CPC for all the projects.
Optimizing & planning PPC strategy.
Creating PPC Campaigns on Google Ad Words.
Perform keyword research and write effective PPC ads to match client goals.[Text Wrapping Break]Data analysis & weekly/ monthly reporting.
1-2 years of relevant experience in content development, writing, and publishing.
Strong English writing skills & familiarity with internet & search engines.
Concise, clear & confident communication.
The ability to ideate and execute a campaign or strategy successfully within the stipulated timeline.
A creative mindset with strong analytical skills.
Strong understanding of how content works on a social web.
Knowledge of Analytics and Google AdWords would be a plus.
Desired Candidate profile
Strong PPC experience 1 Plus years.
Previous experience and a proven track record of managing pay per click campaigns.
Excellent written and verbal communication skills.
Experienced in using Google AdWords and other PPC platforms.
Must be a graduate.
A relevant certification would be an advantage.
(Actually, I'm looking for a candidate to work with the audit team & deal with the purchase dept.)
- This position will be aligned with our Audit vertical and help us in the process of verifying and acquiring goods, services, or works from an external source, often via a tendering or competitive bidding process. Ensure that the project/Site receives goods, services, or works at the best possible price when aspects such as quality, quantity, time, and location are compared.
- You will be working as a part of the Audit team responsible for verifying execution, contract management, vendor management, and life cycle support. We are looking for individuals who are conversant in the features, functionality, and applicability of a few sourcing platforms.
- Coordinate with enabling functions to understand the procurement / Services requirements
- Verifying vendor contract agreement/renewal/termination communications
- Expedite Orders and track deliveries.
- Ensure audit readiness of all purchasing documents.
- Preparing Analysis of Price Proposals
- Collaboration with other Team Members for to the objectives/Targets of the department
- Preparation of reports in line with the requirements of the Audit dept.
- Adhere to the Procurement Policy and vendor onboarding process
Need to travel to project locations (Currently in Hyderabad locations & Andhra Pradesh)
Other Audit activities as need arise.
Job Title: Senior Cloud Engineer – L3 (Bangalore)
Major skills required: Horizon on cloud with Azure
Location: Bangalore/Remote
Primary Skill Set & Experience:
- Minimum 8 years of overall experience in IT Infrastructure.
- Proven experience of 5+ years with VMware Enterprise Products.
- Mandatory certifications: VMware VCP in VMware Horizon 7 and VMware vSphere, VCP in Horizon Cloud, Microsoft MCSA, MS Azure certification, Amazon Certified Cloud Administrator.
Job Description:
We are seeking a highly skilled and experienced Senior Cloud Engineer – L3 to join our Cloud Operations team. In this role, you will be responsible for cloud and on-premises architecture and deployments, administration, and end-user support of Windows/VMware Solutions, primarily focusing on VMware Horizon On-premise and VMware Horizon Cloud infrastructure.
This is a full-time permanent position.
Key Responsibilities:
- Utilize your 8+ years of proven experience in VMware Horizon, vSphere, Microsoft Active Directory, VMware UEM, iVDM, and 3rd party IDM integration.
- Demonstrate expertise in Microsoft Azure administration.
- Showcase proficiency in Amazon administration.
- Possess VMware VCP Certification in VMware Horizon 7, Cloud, and vSphere.
- Hold Microsoft MCSA certification.
- Exhibit knowledge and exposure to cloud technologies such as Microsoft Azure and Amazon.
- Troubleshoot and diagnose issues related to VMware ESX, ESXi, vSphere, Horizon View, Airwatch, and Mirage.
- Design and engineer high-availability architectures in VMware DRS cluster environments.
- Resolve user-level issues related to connection servers.
- Perform P2V, vMotion, VMware virtual center (vSphere), and SSO configurations.
- Conduct root cause analysis to identify and address underlying issues.
- Demonstrate TCP/IP knowledge with a strong foundation in LAN technologies, network switching, routing, and DNS.
- Possess excellent knowledge of x86 servers from vendors like IBM, Dell, and HP.
- Show proficiency in Windows Server Administration and troubleshooting.
- Possess hands-on skills in Hyperconverged hardware infrastructure.
- Display advanced working knowledge of storage technologies such as RAIDs, Fiber Channel, and iSCSI with vendors like EMC, Netapp, Equallogic, and HP EVA/Left hand.
- ITIL Certification (v2 or v3) would be advantageous.
- Willingness to work in US/UK shifts.
- Familiarity with ticketing tools.
Qualifications:
- Bachelor's degree or diploma in Engineering/BSC/MCA/MCM (with IT specialization).
Secondary Skills:
- Fluent in English (verbal and written communication).
- Strong team player, capable of collaborating with senior team members, conducting technical sessions, and mentoring L1 team members.
- Ability to achieve the highest level of customer satisfaction.
- Experience in interacting with customers, third-party OEMs, and hardware vendors, including raising calls with Microsoft, VMware, and other vendors.
- Documentation skills and preparation of SOPs.
- Self-motivated and results-oriented.
- Train L1 and other support team members.
- Demonstrated positive and proactive approach.
- Flexibility to work in US and UK shifts as per organizational requirements, including rotational night shifts.
We NoBroker.com have various job vacancies. If interested can connect me at below given details or if anyone you know is looking for a job you can share this post.
Looking for immediate joiner.
Qualification- min. +2/Diploma
Skills-
1- Multilingual( English/Hindi/Tamil/Telugu/Kannada/Marathi)
2-Atleast 6 months of experience in tele calling
3-Excellent English.
Perks & Benefits-
1-Health insurance
2-Unlimited incentives.
3-Free lunch on daily basis.
4- Promotion based upon performance in every 3 or 6 months.
Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.
The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
What you will do:
- Maintaining and reviewing proper accounting records, preparing the financial statements and also managing the books of accounts of the company
- Participating in various activities including but not limited to internal audits, budget planning and preparation, various financial transactions etc
- Recommending and implementing accounting systems and practices by being updated with the current practices and procedures
- Handling financial discrepancies, rectifying the same and also reporting it to the management in a timely manner
- Offering expert financial advice to the management in case of any concerns or improvements to be made with regards to any financial related aspect of the company
- Working closely with various external stakeholders and also ensuring compliance while handling bank related activities, company law and also rating agencies
- Providing assistance with tax planning and also managing the Tax and GST related compliances
- Ensuring compliance of rules, laws & regulations while handling and managing the various activities under the spectrum of accountancy
Desired Candidate Profile
What you need to have:- Qualified Chartered Accountant with minimum 5 years of banking work experience
- Immediate availability for joining preferred
- Expertise in Excel
- An eye for detail








