Deputy General Manager - Revenue and Growth

Job Title : Lead – Monitoring

Experience : 8.5 to 14 Years

Location : Gurgaon, Sector 32 (Hybrid – 3 days office, 2 days WFH)

Work Mode : 5 Days Working

Department : Digital IT – Infrastructure & Services

Joining : Immediate to 15–20 days (Buyout option available)

Role Summary :

We are seeking a Lead – Monitoring professional to lead infrastructure, cloud (Azure/AWS), and synthetic monitoring initiatives.

The role demands deep expertise in observability tools, performance optimization, and proactive incident response, driving reliability across global systems.

This is a hands-on, non-admin role focused on engineering and automation, not infra administration.

Mandatory Skills :

Nagios, Microsoft SCOM, Site24x7, Azure/AWS cloud monitoring, performance analysis, incident response, Python/PowerShell scripting

Location Preference :

• Candidates from Delhi NCR preferred.
• Open to North India candidates willing to relocate to Gurgaon.
• Remote work is not available.

Key Responsibilities :

• Lead system performance monitoring using Nagios, Microsoft SCOM, Site24x7.
• Design and manage cloud & synthetic monitoring (Azure/AWS).
• Drive incident resolution and minimize downtimes.
• Build scalable, automated monitoring solutions (Python/PowerShell).
• Create and maintain dashboards, KPIs, reports.
• Collaborate across teams and lead monitoring practices.
• Mentor junior team members, ensuring knowledge sharing.

Good to Have :

• Certifications: ITIL Foundation, Microsoft Certified: Azure Administrator, Microsoft Certified: SCOM, CMP.
• Experience with cloud cost optimization, performance trend analysis.

Note :

• Admin-only profiles are not suitable.
• Strong Azure platform knowledge is essential.

We seek a sharp, driven, and experienced Product Manager to lead our investments vertical, focusing primarily on mutual funds. This role requires someone who understands investment products deeply, has a user-first mindset, and can work seamlessly with design, tech, and business teams to build scalable solutions.

Key Responsibilities:

● - Own and evolve the investment products roadmap, with a strong focus on mutual funds.

● Understand advisor/distributor needs and translate them into intuitive product experiences.

● Collaborate closely with Tech, design, and sales to deliver high-impact product features.

● Conduct data-driven analysis to identify trends, performance, and growth opportunities.

● Ensure regulatory compliance and smooth integration with AMCs and backend systems.

● Conceptualise and run campaigns for employees and partners to drive product engagement and sales.

● Drive product adoption and engagement with internal teams and end users.

Requirements:

● 3+ years of product management or relevant experience in the financial services industry.

● Solid knowledge of investment products, especially mutual funds.

● Strong analytical and problem-solving skills with a data-oriented mindset.

● High attention to detail and structured thinking.

● Bonus: experience in sales or working closely with sales/distribution teams.

● Excellent communication and interpersonal skills; ability to influence cross-functional stakeholders.

● Business-savvy with a passion for improving customer outcomes. 

Job Summary: We are seeking enthusiastic and reliable individuals to join our dynamic team as International Voice Process Executives. The role involves handling inbound and outbound calls from/to international customers, providing excellent customer service, resolving queries, and ensuring customer satisfaction.

Responsibilities:

• Handle inbound and outbound calls from international customers.
• Provide information about products and services, respond to customer queries, and resolve issues effectively.
• Ensure timely and professional follow-up on customer issues.
• Maintain accurate and detailed records of customer interactions and transactions.
• Collaborate with team members to achieve individual and team goals.
• Adhere to company policies and procedures to maintain operational efficiency.
• Strive to achieve customer satisfaction and ensure positive feedback.

Requirements:

• 1-year bond commitment required
• Minimum 6 months of Experience required in an International BPO/ Call centre.
• Excellent communication skills.
• Customer Centric &Logical thinking and need to be enough spontaneous
• Ensure Timely& Professional Responses to all queries.
• Analytical & Probing skill.
• Strong ability to multitask and take fast decisions independently.
• Night shift only.
• The shift timings will be 7.30 PM to 4.30 AM.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Fixed shift
• Night shift
• US shift

We are looking "Senior SAP PS Functional Consultant" for Reputed Client @ Chennai Permanent Role.

• 6+ Years of Experience in SAP PS support / implementation with knowledge of integration to other modules.

• Will be able to Configure SAP PS Module as per Change Requests, Assessment Reports & Business Blueprint Documents.

• Must be able to produce/perform System Configuration, System developments & Testing Reports and conduct Training Sessions.

• Able to conduct User Acceptance Testing and Training Sessions.

• Able to Handle project Testing Data & Project Cutover Data.

• Expert in Master Data Management of SAP PS related Objects.

• Support End Users for all SAP Project Systems processes including cost planning, controlling & procurement items.

• Able to support reporting requirements from Business.

• Ability to communicate effectively.

Looking for Mid level to Senior tester. 

Scope is manual + Automation with focus on automation testing with Selenium.

This is an immediate requirment. Kindly apply only if you can join in a weeks time.

Relinns is a dynamic and innovative IT company committed to delivering exceptional value and service to our clients. We are seeking an experienced and customer-focused Customer Success Manager to join our team and drive both customer success and sales growth. As a Customer Success Manager with a sales-focused approach at Relinns, you will play a pivotal role in building strong, lasting relationships with our valued clients. Your responsibilities will encompass ensuring our clients achieve their desired outcomes, maximizing the value of our products/services, and seamlessly integrating sales strategies to contribute to revenue growth.

What You Need for this Position

• Education: Requires a Bachelor's degree or higher in any field.
• Proficiency: Skilled in using Google Platform Communication and Convincing: Strong communication and convincing skills, coupled with a determined attitude. Business Acumen:
• Possesses effective presentation, negotiation skills, and good business sense. Independence and Drive: Demonstrates self-motivation, independence, and a performance-driven approach.

What You Will Be Doing

• Serve as the primary point of contact for assigned clients, understanding their unique needs, goals, and challenges.
• Demonstrate a strong understanding of sales processes and contribute insights to improve customer journey alignment.
• Develop and execute tailored customer success plans to ensure the successful adoption and utilization of our products/services.
• Proactively engage with clients to understand their business objectives and align our solutions to help them achieve those objectives.
• Utilize CRMs, email marketing tools, and ChatGPT to enhance customer engagement, communication, and retention efforts.
• Conduct regular business reviews with clients to track progress, address concerns, and identify opportunities for growth.
• Collaborate with internal teams, including Sales, Product, and Support, to advocate for the client's needs and drive solutions that meet their requirements. Provide training and support to clients, ensuring they have a comprehensive understanding of our offerings and how to leverage them effectively.
• Monitor and analyze customer usage patterns and provide data-driven insights to guide clients in optimizing their experience and outcomes.
• Identify upsell and cross-sell opportunities based on the client's evolving needs and our product/service offerings. Handle client escalations and resolve issues promptly while maintaining a positive client relationship.
• Stay current with industry trends and best practices in customer success to continuously enhance our approach and strategies. 

• Previous working experience as a MEAN Stack Developer for 1+ years
• BSc degree in Computer Science or similar relevant field 
• In-depth knowledge of NodeJS, ExpressJS or Restify
• Experience implementing applications using Angular 1 or React
• Experience creating front end applications using HTML5, Angular, LESS/SASS
• Hands-on experience with JavaScript Development on both client and server-side
• Experience with modern frameworks and design patterns, minimum one-year experience with MEAN Fullstack paradigm
• Knowledge of the following will be considered as an advantage:
• Consumer Web Development Experience for High-Traffic, Public Facing web applications
• Experience with cloud technologies also a plus
• Creating secure RESTful-based web services in XML and JSON, Javascript, JQuery
• Continuous integration (Jenkins/Hudson) and version control (SVN, Git).

• Should have exp. 01 to 02 years
• Should have expert level knowledge of HTML5, CSS3, JavaScript, Angular and writing cross browser compatible code
• Good understanding of AJAX and JavaScript Dom manipulation, Responsive Design
• Proficiency with building Single Page Apps using Javascript component libraries.
• Should have experience in Agile Software Development projects
• Should have good hands on experience with Object oriented JavaScript and Design Patterns
• Should have knowledge on experience on Java, Web services using REST /SOAP over JSON is a plus

Job Types: Full-time, Walk-In

• Create content marketing campaigns to drive leads and subscribers 
• Regularly produce various content types, including email, social media posts, and blogs
• Actively manage and promote our blog, and pitch articles to relevant third-party platforms
• Edit content produced by other members of the team
• Collaborate with other departments to create innovative content ideas
  Create quirky content for Insta, Facebook posts.

Skills-

• Bachelor’s degree in English, Journalism or related field
• Knowledge of digital marketing tactics, including SEO, email marketing, and social media marketing (Preferred)
• Excellent writing skills, as well as the ability to communicate and collaborate effectively
• The ability to consistently meet tight deadlines

• Manage high-level architecture and design data flows in the Android and iOS app in (Dart, Flutter framework)
• Add new features and automate functionalities in backend hosted on Firebase (Typescript, ReactJS framework)
• Setup Marketing and Analytics tools in the app to get relevant daily usage insights and target users in different campaigns. (3rd party tools, Mixpanel)
• Experiment with the live data stream from wearable IoT devices to generate insights using ML models in production.
• Deploying ML models in production to be used inside the app community section.

• Experience: 2+ year of software development experience

• Tinkerer - We are a team of builders and love to get our hands dirty on new ideas and technologies. If you love to spend your time working on side-projects, you’ll fit right in.
• Problem Solver - Software development could involve a constant stream of challenges. Confidence and skill to navigate through them is an essential skill to possess.
• Team Player - At iMumz, we believe in building in a strong and small A-Team. A drive to work and contribute towards the team’s overall success and progress is desired.
• Proactive Learner - Technologies change. Frameworks get disrupted every day. Adaptability and desire to stretch to be a constant learner is highly appreciated.

• Be a part of India’s fastest-growing platform for maternal health and get hands-on experience in the growth journey of a digital product.
• Get hands-on experience of building a product for 100,000+ and growing community
• Work on building the core offerings directly with the founders.
• Freedom to work from anywhere till the work gets done.