Enlight Now Healthcare Pvt Ltd

We're looking for a Mobile Engineering Lead (Flutter) who can own the end-to-end architecture, development, and delivery of our mobile applications. This is a hands-on leadership role for someone who has grown in product-based startups, understands rapid iteration, and can balance speed, quality, and scalability. You'll lead by example, writing production-grade Flutter code, shaping mobile architecture, and collaborating deeply with product and design teams. If you enjoy building consumer-facing products, taking ownership, and solving real user problems in a fast-paced startup environment, this role is for you.

Exp - 5 yrs - 9 yrs

Job Location - Bangalore [5 days Work from office]

Job Responsibilities:

• Lead and own mobile app development using Flutter (Android & iOS).
• Design and implement scalable, maintainable, and high-performance mobile architectures.
• Work closely with product managers and designers to translate requirements into intuitive user experiences.
• Drive a strong product mindset within the mobile team, focusing on user impact, engagement, and retention.
• Conduct code reviews, enforce best practices, and maintain high engineering standards.
• Mentor and guide mobile engineers through hands-on technical leadership and feedback.
• Manage mobile CI/CD pipelines, release cycles, and app store deployments.
• Monitor app performance, crashes, and production issues; ensure fast resolution.
• Stay updated with Flutter ecosystem trends and proactively improve the mobile stack.

Requirements:

• 4-7 years of experience in mobile application development, preferably in product-based startups.
• Strong hands-on experience with Flutter and Dart in production applications.
• Proven experience building and scaling consumer-facing mobile products.
• Solid understanding of mobile architecture patterns and state management.
• Experience integrating REST APIs, authentication, analytics, and third-party SDKs.
• Hands-on experience with performance optimization, debugging, and profiling.
• Experience with mobile CI/CD pipelines and app store release processes.
• Strong problem-solving skills and ability to work in fast-moving startup teams.
• Excellent communication and collaboration skills.
• Prior startup experience in health, fitness, or consumer internet products.
• Exposure to native Android (Kotlin) or iOS (Swift) for platform-specific integrations.
• Experience with offline-first apps, push notifications, deep linking, and background tasks.
• Familiarity with Agile methodologies (Scrum/Kanban).
• Experience working with analytics and data-driven product development.

We are seeking a proactive and customer-first Team Lead - Customer Support to manage a team of senior and junior support associates. The ideal candidate takes ownership without waiting for instructions, drives ticket closure, manages day-to-day operations across shifts, and ensures a consistently high-quality customer experience. This role also requires strong stakeholder management to unblock dependencies and close tickets end-to-end.

Work Mode

• Work at the office - Bangalore Location

• 6 days/week

• Rotational shifts between 7:00 AM – 10:00 PM

Job Description: 

Key Responsibilities

• Lead, mentor, and manage a team of senior and junior customer support associates

• Monitor daily ticket queues, ensure SLA adherence, and drive timely closures

• Handle escalations with a customer-first mindset and ensure resolution end-to-end

• Maintain high standards of customer communication (clarity, empathy, accuracy)

• Plan and manage rosters, shift coverage, and hybrid team coordination

• Track productivity, adherence, attendance, and overall team performance

• Collaborate with Ops/Product/Tech/Finance teams to unblock and close tickets

• Identify recurring issues and drive process improvements to reduce repeat tickets

Key Result Areas

• SLA adherence: Consistent response and resolution performance

• Ticket closure & backlog: High closure rate and reduced aging/pending tickets

• Customer experience: Improved CSAT and reduced repeat contacts/escalations

• Escalation handling: Faster resolution and better ownership on critical cases

• Roster & shift management: Smooth coverage across rotational shifts with minimal gaps

• Team performance: Regular coaching and measurable improvement in productivity/quality

• Stakeholder coordination: Faster dependency closure and better cross-team collaboration

Mandate Skills :

• 3–5+ years of experience in Customer Experience and team management (TL experience preferred)

• Strong people management skills (handling senior + junior associates)

• Excellent written and verbal communication with a customer-first mindset

• Proactive ownership, strong time management, and ability to multitask

• Comfortable with rotational shifts, rosters, and hybrid team management

• Strong stakeholder management and ability to drive closure across teams

• Familiarity with ticketing tools (Freshdesk, Zendesk, Intercom, or similar) is a plus

Associate Creative Strategist

As an Associate Creative Strategist, you will support the Creative Strategy Head in developing, writing, and executing influencer-led and social-first campaigns. This role is ideal for someone early in their creative career who is strong in creative writing, understands platform-native content, and can translate insights into compelling concepts, scripts, and creator-ready ideas.

You will collaborate closely with strategy, influencer, design, and client-facing teams to ensure smooth creative execution across every stage of the campaign.

Key Responsibilities

Creative Writing & Concept Development

• Write campaign ideas, hooks, scripts, reel concepts, captions, and creator briefs across categories (health, wellness, lifestyle, etc.).
• Convert insights and strategy into clear, sharp, execution-ready creative concepts.
• Develop content grids, short-form video scripts, storyboards, and messaging frameworks.
• Ensure all creative output aligns with brand tonality, messaging, and platform guidelines.

Campaign Execution & Creative Coordination

• Review creator content (reels, shorts, stories, posts) and provide clear, actionable feedback.
• Coordinate deliverables between creators, designers, and internal teams.
• Ensure timely production and delivery of creative assets.
• Maintain consistency between the original concept and final execution across all deliverables.

Social Media & Trend Intelligence

• Track daily social trends, viral formats, emerging creators, popular audio, and platform changes.
• Identify creative opportunities based on consumer behavior and content performance.
• Maintain a repository of best-performing content formats, references, and idea starters.
• Share weekly insights with the creative team on what’s performing across platforms.

Campaign & Content Development

• Support in creating concept notes, pitch decks, content calendars, and mood boards.
• Build platform-specific creative ideas for Instagram, YouTube, Snapchat, and X.
• Assist in scripting short-form videos, creator UGC, and influencer-driven storytelling.
• Work with influencer managers to align creators with campaign concepts.

Cross-Team Collaboration

• Collaborate with the design team for visual references and creative assets.
• Work with strategy and media teams to understand objectives, target audiences, and KPIs.
• Support client servicing teams with creative recommendations and content needs.
• Requirements 3+ years of experience in creative writing, content creation, social media, influencer marketing, or creative strategy.
• Strong writing skills for short-form content, scripts, captions, and creator-friendly ideas.
• Solid understanding of platform-native storytelling for Instagram, YouTube, and other social platforms.
• Ability to identify trends, formats, and evolving creator styles.
• Good communication skills for internal discussions and creator coordination.
• Experience contributing to brainstorming, idea development, and deck creation.

Full‑Stack Engineer (Python/Django & Next.js)

Location: Bangalore

Experience: 2–8 years of hands‑on full‑stack development

We’re looking for a passionate Full‑Stack Engineer to join our team and help build secure, scalable systems that power exceptional customer experiences.

Key Skills -

• Architect and develop secure, scalable applications

• Collaborate closely with product & design teams

• Manage CI/CD pipelines and deployments

• Mentor engineers and enforce coding best practices

What we’re looking for:

• Strong expertise in Python/Django & Next.js/React

• Hands‑on with PostgreSQL, Docker, AWS/GCP

• Experience leading engineering teams

• Excellent problem‑solving & communication skills

If you’re excited about building impactful products and driving engineering excellence. Apply now !!