Team leader

Job description

We are looking for enthusiastic Telesales executives to join our team and drive sales through effective telephone-based outreach.

Key Responsibilities

Outbound Calls: Make outbound calls to prospective customers to promote and sell our products/services.

Sales Conversion: Effectively convert leads into sales by understanding customer requirements and offering tailored solutions.

Follow-Up: Conduct follow-up calls to nurture leads and close sales opportunities.

Record Keeping: Maintain accurate records of calls, sales, and customer interactions in the CRM system.

Target Achievement: Meet and exceed daily, weekly, and monthly sales targets and KPIs.

Team Collaboration: Work closely with other team members to share best practices and improve sales strategies. Strong communication and negotiation skills

Key Responsibilities:

• Drive revenue through inbound and outbound sales, lead conversion, customer reactivation, and repeat purchases.
• Lead and manage a team of 5–7 sales professionals, ensuring productivity, target achievement, and performance improvement.
• Own individual and team sales targets, revenue goals, upselling, and cross-selling opportunities.
• Identify and prioritize high-potential leads using customer data, purchase history, and engagement patterns.
• Engage customers through calls, emails, chat, WhatsApp, and video consultations to improve conversions.
• Build strong client relationships and drive customer retention through personalized sales strategies.
• Oversee post-sales support, follow-ups, issue resolution, exchanges, and refunds wherever required.
• Collaborate with customer experience, marketing, and operations teams to improve the overall customer journey.
• Monitor sales performance, prepare reports, analyze trends, and implement strategies to achieve business objectives.
• Coach and mentor team members to build a customer-focused and performance-driven sales culture.

Required Skills:

• Sales Management and Revenue Generation
• E-commerce Sales and Client Development
• Business Development and Relationship Management
• Upselling, Cross-selling, and Customer Retention
• Team Leadership, Coaching, and Mentoring
• Strategic Planning and Market Analysis
• Sales Reporting and Performance Management
• Excellent Communication and Negotiation Skills
• Customer Experience and Cross-functional Collaboration

Role Description:

The role is a full-time, on-site position based in our HSR Layout, Bengaluru office. The tele sales professional will conduct outbound and inbound calls to engage potential and existing clients, present Life Designer’s services, and convert leads into opportunities.

Day-to-day tasks include understanding client needs, explaining service offerings, updating CRM records, and following up on prospects to close sales. The role also involves coordinating with internal teams, providing clear communication to clients, and maintaining high standards of customer experience.

Qualifications:

• Strong Sales skills with the ability to generate leads, pitch services, and close deals over the phone.
• Excellent Communication abilities, including clear verbal communication, active listening, and professional phone etiquette.
• Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and build long-term client relationships.
• Experience in Training or a willingness to learn sales scripts, product knowledge, and tele sales best practices.
• Proven experience in tele-sales, inside sales, or a similar client-facing role, preferably in tech, digital, or service industries.
• Comfort using CRM tools, call tracking systems, and basic productivity software.
• Ability to work in a fast-paced environment, meet targets, and manage multiple leads simultaneously.

Minimum educational qualification: A high school diploma; a bachelor’s degree in business, marketing, or related fields is an advantage.

Job Opening: Banking & Loan Processes

Location: Bhandup West, Mumbai (10 minutes walking distance from Bhandup Station)

1. HDFC Loyalty Banking Process – Lead Generation

• Qualification: HSC (12th Pass) or above
• Experience: Freshers and experienced candidates can apply
• Salary: ₹14,000/month for females | ₹13,800/month for males
• Incentives: Daily performance-based incentives
• Shift: 9:30 AM – 7:00 PM
• Week Off: Rotational

2. Loan Wise Process – Sales Calling

• Qualification: HSC (12th Pass) or above
• Experience: 6 months–1 year of hardcore sales calling experience
• Salary: Up to ₹20,000/month
• Shift: General shift

Required Skills

• Good communication skills
• Customer handling and convincing skills
• Lead generation and telesales
• Ability to achieve targets
• Customer follow-up and relationship management

Freshers can apply for the HDFC Loyalty Banking process. Experienced sales callers are required for the Loan Wise process.

Interested candidates can apply now!

Outbound Sales Manager / Sales Lead –IT Services

Experience: 8–15 Years

Location: Noida

Work Mode: Work From Office

About the Role:

We are looking for an experienced Outbound Sales Manager / Sales Lead to drive new business across international markets. The role will focus on outbound prospecting, campaign management, CXO engagement, pipeline development and revenue generation for IT Services and Digital Transformation solutions.

Key Responsibilities

• Drive the end-to-end outbound sales cycle from prospecting and lead generation to negotiation and closure.

• Identify and target prospects across US, UK, Europe, UAE, Australia and other international markets, engaging CXOs, Founders, CTOs, CIOs, VPs and Business Heads.

• Build targeted prospect lists using LinkedIn Sales Navigator, Apollo, ZoomInfo and other sales intelligence platforms.

• Plan and run multi-channel outbound campaigns across LinkedIn, email, cold calling and other relevant platforms to generate qualified leads and meetings.

• Develop campaign strategies around target audience, industry, geography, messaging and business objectives.

• Track and analyze campaign performance, including response rates, leads, MQL/SQL conversion, meetings, opportunities, pipeline and revenue contribution.

• Prepare campaign and sales reports to measure productivity, effectiveness and ROI, and use insights to continuously optimize targeting, messaging and channels.

• Understand client requirements and position relevant IT, AI, Software Development and Digital Transformation solutions.

• Conduct discovery calls, presentations, proposals, negotiations and deal closures.

• Maintain a healthy sales pipeline, accurate CRM data and regular sales forecasting and reporting.

• Collaborate with Marketing, Pre-Sales, Solution and Delivery teams to convert opportunities into business. Manager / Lead Responsibilities In addition to the above, the Manager/Lead will:

• Lead and mentor SDR/BDR/Business Development teams and drive individual and team targets.

• Define sales KPIs, campaign targets, activity benchmarks and revenue goals. 1

• Conduct regular pipeline, campaign and team performance reviews.

• Analyze team productivity, conversion and campaign ROI to identify gaps and improvement opportunities.

• Build scalable outbound processes, sales playbooks and campaign strategies.

• Present performance insights and recommendations to senior leadership.

Sales Executive / Academic Counsellor – Job Description.

Location: HSR, Bangalore

Work Mode: Work From Office

Employment Type: Full-time

Function: B2C Inside Sales

Working Days: 6 days per week

Weekly Off: Rotational

Working Hours: 11:00 AM - 9:00 PM

Experience: 6 months- 2 years

Industry: EdTech only

Budget- upto 6 lpa

(Must have experience selling IIT courses to working professionals)

About Techademy

Techademy is a learning and skilling platform focused on helping professionals and

learners build relevant technology and business skills through industry-aligned training

programs.

As AI continues to transform how professionals work, Techademy delivers programs

designed to help learners understand and apply emerging technologies including

Artificial Intelligence, Generative AI, Agentic AI and other technology domains.

We are building a high-performance B2C sales team to help professionals, graduates

and learners identify the right upskilling opportunities and enroll in programs aligned

with their career goals.

About the Role

We are looking for a Sales Executive / Academic Counsellor who is highly driven by

targets, enjoys speaking with prospects, and has a strong ability to convert qualified

leads into paid enrollments.

This is not a customer-support role.

This is a performance-driven inside-sales role where you will handle prospective

learners, understand their career and learning requirements, recommend relevant

programs, overcome objections, follow up systematically and close enrollments.

You will be expected to operate in a high-volume sales environment and take complete

ownership of your sales funnel and revenue targets.

If you enjoy sales, competition, incentives and the satisfaction of closing deals, this role

is designed for you.

Roles

• Maintain high daily calling and activity levels.

• Work effectively in a high-volume calling environment, with an expectation of

approximately 200+ calls per day, depending on the lead flow and calling

process.

• Maintain productivity and quality throughout the working day.

• Continuously identify opportunities to improve conversion rates, average sales

value and revenue performance.

Must Have

• Minimum 6months of relevant sales experience.

• Proven experience working against individual sales targets.

• Strong inside-sales experience.

• Demonstrated ability to convert leads and close sales.

• Strong verbal and written communication skills.

• Strong objection-handling and negotiation skills.

• Excellent follow-up discipline.

• Comfortable working with high call volumes.

• Comfortable working in a target-driven and performance-oriented environment.

• Ability to handle rejection and maintain persistence.

• Strong ownership of individual revenue and enrollment targets.

• Willingness to work 6 days per week.

• Comfortable with performance-based incentives and variable compensation.

Strongly Preferred

Candidates with experience in any of the following will be given preference:

• EdTech sales.

• Academic counselling.

• University program sales.

Job Title: Telecaller (1+ Years' Experience)

Job Summary: We are looking for a proactive and result-oriented Telecaller with at least 1 year of experience to handle outbound and inbound calls, generate leads, and maintain strong customer relationships.

Key Responsibilities:

• Make outbound calls to potential and existing customers to inform them about products/services.
• Handle inbound inquiries and provide accurate information.
• Generate and qualify leads and schedule follow-ups.
• Maintain a database of customer interactions and update CRM systems regularly.
• Achieve daily/weekly/monthly calling and conversion targets.
• Address customer queries and resolve concerns professionally.
• Coordinate with internal teams for smooth customer handling.

Requirements:

• Minimum 1+ years of experience as a Telecaller or in a similar role.
• Excellent communication in English.
• Ability to handle rejection and remain motivated.
• Basic knowledge of MS Excel/CRM tools.
• Strong convincing and negotiation skills.

Telecalling Job Description

Job Title: Telecaller / Telecalling Executive

Job Summary:

A Telecaller is responsible for handling outbound and inbound calls to customers. The role includes explaining products or services, generating leads, resolving customer queries, and maintaining positive relationships with clients.

🔑 Key Responsibilities

• Make outbound calls to potential or existing customers
• Handle inbound calls and respond to customer inquiries
• Explain products/services clearly and persuade customers
• Generate sales leads or close sales (depending on role)
• Maintain records of calls and customer details
• Follow up with customers for feedback or future sales
• Achieve daily/weekly/monthly targets
• Resolve customer complaints or escalate when necessary

🎯 Required Skills

• Good communication and interpersonal skills
• Fluent in required languages (e.g., English, Hindi, etc.)
• Persuasive and convincing ability
• Basic computer knowledge (CRM tools, MS Excel, etc.)
• Patience and active listening skills
• Ability to handle rejection and pressure

🎓 Qualifications

• Minimum: High school diploma or equivalent
• Preferred: Graduate in any field
• Prior experience in sales/customer service is an advantage

⏰ Working Conditions

• Office or call center environment
• May involve shift work (including night shifts for international processes)
• Performance-based targets and incentives

💼 Types of Telecalling Roles

• Sales Telecaller
• Customer Support Executive
• Lead Generation Executive
• Collection/Recovery Caller 

We are looking for a Telesales Executive to join our team at company. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹19,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Location: Work from home, anywhere in India

Type: Full-time

Shift: Mon–Sat, 12:30 AM–8:30 AM IST (Canadian business hours), full-time from home. You'll be calling small and mid-size business owners in North America, mainly Canada, about MCA and business loans.

Pay: ₹60,000 per month to start, a performance-based raise after 3 months, ₹3,000–₹10,000 commission per sale, extra target bonuses, and a yearly international trip for top performers.

Openings: 10+

ABOUT US

Nexa Consultancy is an established firm that helps small and mid-sized businesses get the funding they need to grow. Our team works fully remote. We are growing our outbound sales team and want experienced loan sellers who like the phone and like to close.

WHAT YOU WILL DO

• Make outbound calls to business owners every day.

• Explain business loan and merchant cash advance (MCA) options in simple words.

• Qualify each business: revenue, time in business, current debt, and need.

• Close deals and move qualified files forward.

• Keep clean notes on every call in our CRM.

• Follow up on time with leads, callbacks and open files.

• Hit daily call and monthly closing targets.

• Lead, coach and track a small team of callers.

MUST-HAVES

• 5–10 years of B2B loan sales (business loans, working capital) or MCA, with international clients. Please share your numbers.

• Experience managing a sales team.

• Strong outbound calling experience (cold calls to business owners).

• Fluent English and Hindi.

• Your own laptop and a good headset.

• Stable internet and power backup (UPS or inverter).

• A quiet space to work from.

NICE TO HAVE

• Strong plus: experience selling to Canadian or US business owners.

• Experience hiring and training new callers.

• Knowledge of term loans, lines of credit, equipment finance or invoice finance.

• Comfort with CRM tools and dialers.

• A track record of beating targets month after month.

WHAT WE OFFER

• ₹60,000 per month to start.

• A performance-based raise after 3 months.

• ₹3,000–₹10,000 commission per sale.

• Extra bonuses when you hit targets.

• A yearly international trip for top performers.

• Fully remote work from home.

HOW TO APPLY

Apply through this job board. Shortlisted people get a short first-round video interview (5 questions, English or Hindi).