Team Lead - Customer Support

Overview

Pendo is seeking a Senior Quality Engineer to join our Business Systems team in Pune, focused on ensuring quality and reliability across our business systems ecosystem. This role goes beyond traditional Salesforce QA. You’ll be responsible for designing and automating end-to-end testing across a multi-system landscape including Salesforce, Workday, Zuora, and other critical platforms.

You will play a key role in building scalable, automated QA processes using Copado, enabling high-confidence releases across integrated systems. We’re looking for someone who is AI-curious and proactive about leveraging AI tools to accelerate QA workflows, improve test coverage, and reduce manual effort.

Responsibilities

• Own end-to-end QA strategy and execution across business systems, including Salesforce, Workday, Zuora, and related integrations
• Design, build, and maintain automated test suites using Copado Robotic Testing (CRT) and other automation frameworks
• Develop integration and cross-system test scenarios that validate workflows spanning multiple platforms (e.g., quote-to-cash, employee lifecycle, billing flows)
• Ensure automated tests are data-resilient and environment-agnostic, supporting seamless promotion across dev, QA, staging, and production
• Integrate automated tests into Copado pipelines and Quality Gates to enforce release quality and prevent regressions
• Leverage AI tools and techniques to accelerate test creation, improve defect detection, and optimize QA workflows
• Collaborate with engineering, business systems analysts, and stakeholders to define test coverage aligned to business processes, not just individual systems
• Perform functional, regression, and UAT testing with a strong emphasis on automation over manual effort
• Create and manage test data strategies, including validation via SOQL and system-specific queries/APIs
• Identify, log, and track defects across systems, working closely with teams to drive resolution
• Continuously improve QA processes, tooling, automation coverage, and AI-driven efficiencies across the IT ecosystem

Required Qualifications

• 3–6+ years of QA experience with a strong focus on test automation
• Hands-on experience with Copado, especially Copado Robotic Testing (CRT) and Quality Gates
• Experience testing Salesforce (Sales Cloud, Service Cloud, CPQ, or similar)
• Experience working with integrated enterprise systems (e.g., Workday, Zuora, NetSuite, or similar platforms)
• Demonstrated interest in or experience with using AI tools to improve productivity, automation, or testing workflows
• Strong understanding of end-to-end business workflows and how data flows across systems
• Familiarity with API testing, integration testing, and data validation techniques
• Experience working in Agile/Scrum environments
• Proficiency in SQL/SOQL or similar query languages for validation and debugging
• Experience with defect tracking and test management tools (e.g., JIRA, TestRail, or similar)

Preferred Qualifications

• Hands-on experience applying AI in QA contexts (e.g., test generation, intelligent test maintenance, anomaly detection, or workflow automation)
• Experience with quote-to-cash, billing, or HR systems workflows
• Exposure to CI/CD pipelines and DevOps practices in enterprise SaaS environments
• Experience with additional test automation tools (e.g., Selenium, Copado, Tricentis)
• Understanding of data migration and environment management challenges

What Success Looks Like

• You enable high-confidence, low-risk releases across a complex system landscape
• You reduce manual QA effort by building scalable, reusable automation
• You proactively use AI to accelerate testing, increase coverage, and reduce repetitive work
• You catch cross-system defects early, before they impact production
• You help shift QA from a bottleneck to a release accelerator

Rupayya (www.rupayya.com) is looking for a passionate and skilled iOS Developer with 2–4 years of experience in building high-quality mobile applications. The ideal candidate should have strong expertise in Swift, a good understanding of iOS frameworks, and the ability to deliver scalable and performant applications.

🛠️ Key Responsibilities

• Design and develop advanced applications for the iOS platform using Swift / Objective-C
• Collaborate with cross-functional teams including UI/UX designers, backend developers, and product managers
• Integrate RESTful APIs and third-party libraries/services
• Ensure the performance, quality, and responsiveness of applications
• Identify and fix bugs, optimize performance, and improve code quality
• Participate in code reviews and follow best coding practices
• Maintain code versioning using tools like Git
• Stay updated with the latest trends and technologies in iOS development

💡 Required Skills & Qualifications

• 2–4 years of hands-on experience in iOS development
• Strong proficiency in Swift (preferred) and/or Objective-C
• Experience with iOS frameworks such as UIKit, Core Data, Core Animation
• Familiarity with MVVM / MVC architecture patterns
• Experience with RESTful APIs and JSON parsing
• Knowledge of Auto Layout, Storyboards, and SwiftUI (preferred)
• Understanding of app lifecycle, memory management, and multithreading
• Experience with version control systems like Git

⭐ Good to Have

• Experience with SwiftUI and modern iOS development practices
• Knowledge of CI/CD pipelines for mobile apps
• Familiarity with unit testing frameworks (XCTest)
• Experience with Firebase, push notifications, and analytics tools
• Exposure to App Store deployment and guidelines

🎯 Key Competencies

• Strong problem-solving and debugging skills
• Attention to detail and performance optimization
• Good communication and teamwork skills
• Ability to work in an agile environment

🎁 What We Offer

• Opportunity to work on cutting-edge mobile technologies
• Flexible work environment
• Learning and growth opportunities
• ESOPs

Job Title: SAP TM Technical Consultant

Experience: Minimum 6 years in SAP TM (Technical)

Location: Pune, Mumbai, Gandhinagar, Bangalore (Onsite/Hybrid)

Employment Type: Full-time

Job Overview:

We are hiring for an experienced SAP TM Technical Consultant with strong hands-on in BOPF, BRF+, PPF, FPM and custom developments. The role requires in-depth technical exposure in SAP Transportation

Management including enhancements and integrations.

Must-Have Skills:

• 6+ years in SAP TM Technical
• BOPF, BRF+, PPF, FPM
• Custom enhancements, debugging
• ABAP for TM, object-oriented ABAP

Nice to Have:

• TM integration with EWM or S/4HANA
• Fiori/UI5 exposure in TM

Senior Data Engineer

Location: Bangalore, Gurugram (Hybrid)

Experience: 4-8 Years

Type: Full Time | Permanent

Job Summary:

We are looking for a results-driven Senior Data Engineer to join our engineering team. The ideal candidate will have hands-on expertise in data pipeline development, cloud infrastructure, and BI support, with a strong command of modern data stacks. You’ll be responsible for building scalable ETL/ELT workflows, managing data lakes and marts, and enabling seamless data delivery to analytics and business intelligence teams.

This role requires deep technical know-how in PostgreSQL, Python scripting, Apache Airflow, AWS or other cloud environments, and a working knowledge of modern data and BI tools.

Key Responsibilities:

PostgreSQL & Data Modeling

· Design and optimize complex SQL queries, stored procedures, and indexes

· Perform performance tuning and query plan analysis

· Contribute to schema design and data normalization

Data Migration & Transformation

· Migrate data from multiple sources to cloud or ODS platforms

· Design schema mapping and implement transformation logic

· Ensure consistency, integrity, and accuracy in migrated data

Python Scripting for Data Engineering

· Build automation scripts for data ingestion, cleansing, and transformation

· Handle file formats (JSON, CSV, XML), REST APIs, cloud SDKs (e.g., Boto3)

· Maintain reusable script modules for operational pipelines

Data Orchestration with Apache Airflow

· Develop and manage DAGs for batch/stream workflows

· Implement retries, task dependencies, notifications, and failure handling

· Integrate Airflow with cloud services, data lakes, and data warehouses

Cloud Platforms (AWS / Azure / GCP)

· Manage data storage (S3, GCS, Blob), compute services, and data pipelines

· Set up permissions, IAM roles, encryption, and logging for security

· Monitor and optimize cost and performance of cloud-based data operations

Data Marts & Analytics Layer

· Design and manage data marts using dimensional models

· Build star/snowflake schemas to support BI and self-serve analytics

· Enable incremental load strategies and partitioning

Modern Data Stack Integration

· Work with tools like DBT, Fivetran, Redshift, Snowflake, BigQuery, or Kafka

· Support modular pipeline design and metadata-driven frameworks

· Ensure high availability and scalability of the stack

BI & Reporting Tools (Power BI / Superset / Supertech)

· Collaborate with BI teams to design datasets and optimize queries

· Support development of dashboards and reporting layers

· Manage access, data refreshes, and performance for BI tools

Required Skills & Qualifications:

· 4–6 years of hands-on experience in data engineering roles

· Strong SQL skills in PostgreSQL (tuning, complex joins, procedures)

· Advanced Python scripting skills for automation and ETL

· Proven experience with Apache Airflow (custom DAGs, error handling)

· Solid understanding of cloud architecture (especially AWS)

· Experience with data marts and dimensional data modeling

· Exposure to modern data stack tools (DBT, Kafka, Snowflake, etc.)

· Familiarity with BI tools like Power BI, Apache Superset, or Supertech BI

· Version control (Git) and CI/CD pipeline knowledge is a plus

· Excellent problem-solving and communication skills

Below is the need for SFCC folks for Salesforce account. We require technically very strong resources. The rounds of interview will be L1 + client interview –

• The candidate should be very strong in B2B.
• The candidate should be having sound end to end project experience and should be able to independently handle customer scenarios . 
• The candidate is expected to have understanding and working knowledge of latest SFCC features.
• The candidate should have a sound customer facing experience.
• The candidate should have good written and verbal communication.

About Visdum

Visdum is the world’s leading SaaS Solution for Sales Compensation Management.

Founded in 2020 by ex-Oracle Executives who have 50+ years of experience in the IT

industry, we’re an early-stage SaaS startup with a mission to democratize sales

commissions.

Visdum helps Finance, Revenue Operations, and Sales teams manage and optimize sales

incentive compensation process, giving real-time visibility to payouts and a decrease in

calculation errors. Visdum helps SaaS teams around the world save hundreds of hours by

automating commissions and drive higher sales revenue with a motivated sales team.

Our Impact So Far

13+ Countries Served

$50M+ Commissions Processed

We achieved all of this with a nimble team of 15

Job Role: Content Marketer

Location: Noida, India OR Remote

The Opportunity

We are seeking a highly skilled React.js Developer with 2-3 years of experience to join our dynamic

team. The ideal candidate will be responsible for developing high-quality web applications using

React.js and will be able to work collaboratively with other developers, designers, and project

managers.

Responsibilities

● Develop high-quality, responsive web applications using React.js

● Collaborate with cross functional teams to define, design, and ship new

features

● Write clean, maintainable, and efficient code

● Ensure the technical feasibility of UI/UX designs

● Optimize web applications for maximum speed and scalability

● Implement automated testing and deployment processes

● Participate in code reviews and provide constructive feedback to other

developers

● Stay up-to-date with emerging trends and technologies in front-end

development

Requirements

● 2-3 years of experience in React.js development

● Thorough understanding of React.js and its core principles

● Strong proficiency in JavaScript, HTML, CSS and related web technologies

● Understanding of RESTful API design and implementation

● Familiarity with version control systems (Git, SVN, etc.)

● Strong problem solving skills and attention to detail

● Excellent communication and collaboration skills

● Experience with popular React.js workflows (such as Flux or Redux)

● Familiarity with code versioning tools.(such as git)

● Experience with modern build pipelines e.g., Webpack

About us:
Equal parts creative agency, engineering firm, and consultancy, Grappus has a reputation of doing things differently. We work with brands big and small, far and wide, helping them understand, prototype and deploy a broad range of custom tech. We value design and we cringe at bad UX. Each project is a clean slate, we don’t have frameworks, or any pre-made formulas. We’re not here to just grow big, make money and win awards. We’re here to crack the process of building truly innovative products from scratch. Products that make people say ‘damn’.

People at Grappus usually experience a highly accelerated career growth well beyond the narrow constraints of their ‘job description’. Here, the growth ladder is tailored to you. It operates exactly as fast as you can manage to grow. We think it's a waste when smart people are unable to make an impact. Our aim is to unleash your potential by giving you massive challenges and the freedom to solve them.

We’re in a fluid world, where we don’t know what technologies we’ll use next, or the projects we’ll work on. We’re actively searching for ways to shine a light on our blind spots, whether it is in the products we want to build, the problems we like to solve, or the company culture we try to create. That’s what makes life at Grappus so exciting. Grappus is an ongoing experiment and you are a part of it. We'll be a different company a few years from now because you are going to change it for the better. We can’t wait to see where you take us.

About the role:
We are seeking a Senior Backend Developer who has a knack for coming up with creative solutions to unique problems, planning development cycles and writing technical documentation while leading a team of developers. You should have experience with different design pattern implementation and be quick in making architectural decisions. You can get in where needed to write clean, reusable, and performant code, with creative sensibilities to push projects towards perfection. You should have good time management skills and be able to work both autonomously and collaboratively with a cross-discipline team of product managers, strategists, UX designers, art directors, and developers.

What we’d like to see:
● Ability to write elegant and readable code
● Excellent problem solving skills and love technical challenges
● Comfortable working in a team-oriented and collaborative environment
● Strong understanding of Agile and Lean software development processes and practices
● Stays plugged into emerging technologies/industry trends and applies them proactively
● Taking leads on projects as needed
● Knowledge of software best practices, like test driven development and continuous integration
● Directing the development team in the design, development, coding, testing and debugging of applications

Must have:
● BE/ BTech in Computer Science or a related field or equivalent practical experience
● 4+ years of professional backend development experience
● Experience coaching and mentoring junior developers
● Aggressive problem diagnosis and creative problem solving skills and client handling      skills
● Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
● Experience working with Python/Django or NodeJS
● Knowledge of DRF, Redis, Celery, RabbitMQ, Jenkins, MongoDB and PostgreSQL
● Implemented CI/CD in any of the projects done
● Strong understanding of the full web technology stack (i.e. HTTP, caching, headers, cookies, etc)
● Proficiency in working with API’s and third party integrations
● Demonstrated ability to learn new technologies
● Experience with multi-tenant architectures (SaaS)
● Experience with Test Driven Development
● Excellent project and time management skills

Nice to have:
● Familiarity and experience using a variety of architectural Design Patterns
● Knowledge of Kubernetes/Docker and Devops
● Personal projects or contributions to the open source community
● Strong organizational skills to juggle multiple tasks within the constraints of timelines
● Team player (those great personality types that people love to work with)
● Great communication skills

Why you’ll love it here:
(Besides working with our team with infinite charm)

● We have no fixed work timings or leave policy, you can take unlimited leaves and start your day whenever you want. (Just make sure others in your team don’t suffer)
● We don’t track these hours you put in or ask you to fill time sheets. We don’t believe in
micromanaging, if you’re struggling, ask for help. If someone else is, offer some support.
● We never mind if people make mistakes or screw up in any way, and offer full encouragement to help people learn fast by failing fast.
● We always encourage people to be completely candid, raise alarms, or log complaints
anonymously in our feedback tool, no matter how harsh.
● We are a ‘Work from Anywhere’ company, since passionate, driven people can work from
anywhere they want; their homes, or cafes, or mountains, or beaches, anywhere.
● We have a 15-day notice period. We want to build a place where people work willingly and passionately.

POSITION:ITSM Consultant / ITSM Tech Lead

EXPERIENCE:  5-15YRS

NP :IMMEDIATE/10 DAYS

LOCATION: NOIDA

WORK FROM OFFICE

Demonstrates knowledge and experience in the following areas

• Service Management Office ( SMO) setup and operations

• ITIL / ISO 20000 / IT Operations process definition

• Service Integration and Management ( SIAM)

• Managed services operations – both AMS and IMS

• Incubating new services and solutions related to IT Service Management (ITSM)

Job Summary for BDE profile :

Our growing company is in need of an experienced and resourceful Business Development Executive to develop and implement growth opportunities in existing and new markets. We’re searching for professionals that have a solid track record of creating long-term value for organizations. 

Business Development Executive skills :

• Bachelor’s degree is required. 
• Knowledge about Software development(Android and iOS).
• Excellent communication skills.
• Collaboration Skills.
• Goal-focused and negotiation skills.
• Ability to develop good relationships with current and potential clients. 
• Knowledge of bidding portals like Upwork, Guru, Freelancer.

BDE  Responsibilities :

・ Oversee the sales process to attract new clients.

・ Work with senior team members to identify and manage risks.

・ Maintain fruitful relationships with clients and address their needs effectively. 

・ Research and identify new market opportunities.