Team Lead - Customer Support

Job Description :

Job Title : Data Engineer

Location : Pune (Hybrid Work Model)

Experience Required : 4 to 8 Years

Role Overview :

We are seeking talented and driven Data Engineers to join our team in Pune. The ideal candidate will have a strong background in data engineering with expertise in Python, PySpark, and SQL. You will be responsible for designing, building, and maintaining scalable data pipelines and systems that empower our business intelligence and analytics initiatives.

Key Responsibilities:

• Develop, optimize, and maintain ETL pipelines and data workflows.
• Design and implement scalable data solutions using Python, PySpark, and SQL.
• Collaborate with cross-functional teams to gather and analyze data requirements.
• Ensure data quality, integrity, and security throughout the data lifecycle.
• Monitor and troubleshoot data pipelines to ensure reliability and performance.
• Work on hybrid data environments involving on-premise and cloud-based systems.
• Assist in the deployment and maintenance of big data solutions.

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 4 to 8 Years of experience in Data Engineering or related roles.
• Proficiency in Python and PySpark for data processing and analysis.
• Strong SQL skills with experience in writing complex queries and optimizing performance.
• Familiarity with data pipeline tools and frameworks.
• Knowledge of cloud platforms such as AWS, Azure, or GCP is a plus.
• Excellent problem-solving and analytical skills.
• Strong communication and teamwork abilities.

Preferred Qualifications:

• Experience with big data technologies like Hadoop, Hive, or Spark.
• Familiarity with data visualization tools and techniques.
• Knowledge of CI/CD pipelines and DevOps practices in a data engineering context.

Work Model:

• This position follows a hybrid work model, with candidates expected to work from the Pune office as per business needs.

Why Join Us?

• Opportunity to work with cutting-edge technologies.
• Collaborative and innovative work environment.
• Competitive compensation and benefits.
• Clear career progression and growth opportunities.

Position Overview:

As a Frontend Developer, you will be responsible for creating and implementing innovative user interfaces and ensuring the seamless integration of design and functionality. The ideal candidate should have a minimum of 1.5 years of experience in front-end development, with a strong proficiency in React, JavaScript, SCSS, HTML, frontend architecture design, and design concepts

Responsibilities:

Collaborate with the design and development teams to translate UI/UX designs into interactive web pages or applications.

Develop responsive web interfaces and ensure cross-browser compatibility.

Write clean, modular, and maintainable code using best practices and coding standards.

Optimize application performance and ensure scalability.

Conduct thorough testing and debugging to identify and fix issues.

Collaborate with backend developers to integrate frontend interfaces with server-side logic.

Stay up-to-date with the latest front-end technologies, trends, and frameworks.

Participate in code reviews and provide constructive feedback to improve code quality.

Work closely with stakeholders to understand requirements and propose effective technical solutions

Qualifications:

Bachelor's degree in Computer Science, Engineering, or a related field.

Minimum 1.5 years of experience as a Frontend Developer.

Strong proficiency in React, JavaScript, CSS, and HTML.

Solid understanding of frontend architecture design patterns and concepts.

Experience with frontend frameworks like Redux, Vue.js, or Angular is a plus.

Familiarity with RESTful APIs and asynchronous request handling.

Knowledge of version control systems (e. g., Git) and project management tools (e. g., Jira).

Ability to collaborate effectively with cross-functional teams.

Strong problem-solving skills and attention to detail.

Excellent communication and interpersonal skills.

Roles and Responsibilities

1.

Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.

Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.

Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.

Oversee and facilitate MHFAI instructors for training and upskilling.

5.

Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.

Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.

Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.

Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.

Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10.

Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11.

Provide support in other operational functions of MHFA as needed.

Requirements:

•

3-15 years in clinical work and / or mental health training

•

Qualification: Msc. Counselling Psychology

Msc. Applied Psychology (any specialization, preferably HR Specialization )

•

Experience in Clinical Practice / Research

•

Exposure to mental health training and created content or training on Mental Health for Adult

•

Experience of having previously worked in organized group is desirable

Responsibilities:

• Lead the development team and ensure projects are completed smoothly and on schedule.
• Stay ahead of the game by finding and using new technologies to boost the business.
• Work hand in hand with the crore team to figure out their needs and keep our products on point with the market trends.
• Keep our products high quality, scalable and secure.
• Develop and maintain a detailed project plan to track progress and ensure that projects are completed on time and within budget.
• Brainstorm and plan the company's tech strategy with the CTO and other important leaders.
• Keep up to date with the latest tech trends and find new growth opportunities.
• Give the development team technical guidance and be a mentor to them.

Requirements:

• Bachelors or Masters's degree in Computer Science, Software Engineering or a related field.
• 8+ Years of experience leading software development teams with a track record of delivering complex products.
• Technical know-how and experience with the latest software development tech.
• Proven experience in identifying and implementing new technologies to drive business results.
• Experience handling challenges and taking advantage of the opportunities that come with working in a startup environment.
• Ace leadership, communication and teamwork skills.
• Self-starter with loads of drive and a desire to make things happen.
• Understand the Mobile development Landscape, especially Android and IOS.
• Hands-on experience with API-based development.

To recruit good quality prospective sales candidate and ensure that they are completing probation in order to achieve the sales target set by the company

Experience: 5 to 6 years

Tertiary qualifications in Software Engineering.

2+ years experience in front end development using React or another JS or TS based language such as VueJS, Angular 8years.

2+ years experience in modern web design.

2+ years experience in full stack development using Python or PHP based backends.

1+ years experience microservices development.

1+ years experience with AWS Lambda, API Gateway or similar.

Understanding of OAuth or OIDC authentication flows Understanding of the OWASP Top 10 secure coding recommendations.

Exposure to basic Database Design.

Exposure to and understanding of PromQL or GraphQL, REST and SOAP.

Requirements:

Ability to work effectively in a team and independently.

Excellent English written and verbal communication skills.

Ability to multi-task and work under pressure.

Strong organizational, analytical and problem solving skills.

Ability to develop and maintain strong interpersonal working relationships with peers and customers.

Thoroughness and a high level of attention to detail.

Must be able to conceptualise systems that comprise of people, process and/or technologies and consider the broader integration perspectives.

• 2D card games like rummy, poker, teen-patti, call break and other Casino games ;
• Board games like sudoku, chess, snake and ladder, ludo, bingo, tambola. 
• 3D games like 8 ball ,9 ball pool etc.
• Multiplayer with photon, socket IO, smartfox server.
• Manages both game play( frontend) and (backend)photon/smart fox server setup and deployment.

We are looking for an experienced and creative Senior Product Designer to join the Empuls product team!
As the product designer, you will be responsible for delivering the optimal user experience across the Empuls web and mobile apps. This is a high visibility role and has a large contribution to the overall success of the product and customer satisfaction. The role requires deep collaboration with the product, technology, marketing, and sales teams. This role might include some people management responsibilities.

• Craft detail of new and existing product features, from understanding the customer pain point to defining wireframes, high definition prototypes and finally collaborating with the technology team to navigate through constraints and build the product.
• Partner closely with our Product, Marketing, and Technology teams to understand what users need, want, and love about the product. Use the data to plan and define the optimal user experience.
• Create design systems that help with a common design language across the entire product portfolio in a distributed team.
• Aid product marketing in telling the product stories in the best way possible to help users in product adoption and onboarding.
• Build and implement processes for user testing. Take a data-driven approach to decision-making.
• Mentor other designers and drive the vision for the specific domain by partnering with product owners & engineering leads

Consider yourself a good fit for this role if you have these characteristics. Don’t worry if you don’t check every item on the list below. If you have the attitude to constantly challenge and upskill yourself, you might still be a good fit.

• You are positive, creative, curious, and aren’t afraid to ask a lot of questions.
• Collaboration is exciting to you and you enjoy understanding the perspectives of others.
• You’re dedicated to your craft and want to work amongst a team that will inspire you on a daily basis.
• You have a deep knowledge of usability, almost an intuitive sense of good UI, and believe in taking a minimalist approach to design.
• You have a track record of building products from scratch and taking complete ownership of design output.
• You are OK with multi-tasking and can synthesize multiple perspectives to get the most important thing done.
• You love listening to customers, discussing strategy with colleagues, but also diving into the weeds.
• Finally, you believe that perfection in design is not when there is nothing left to add, but when there is nothing left to take away.

You will closely work with product management, technology, sales, and customer care teams. You will report to the VP of product management.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.