Global Talent Acquisition - Team Lead

Key Responsibilities: -

• Counsel students and parents on academic programs, courses, and career

pathways.

• Understand student requirements and recommend suitable courses or programs.

• Handle inquiries via calls, emails, WhatsApp, and walk-ins.

• Assist students with the admission and enrolment process.

• Maintain accurate records of student interactions in CRM/ERP systems.

• Follow up with prospective students to ensure conversion and enrolment.

• Coordinate with academic and operations teams for smooth onboarding.

• Provide ongoing academic guidance and address student concerns.

• Meet assigned counselling and enrolment targets.

• Participate in seminars, webinars, and career guidance sessions.

Required Skills & Qualifications: -

• Graduate/Postgraduate in any discipline (Education background preferred), MBA,

Psychology, BBA

• Strong communication and interpersonal skills.

• Ability to understand student needs and provide appropriate guidance.

• Basic knowledge of academic programs, career options, and admissions

processes.

• Proficiency in MS Office and CRM tools.

• Target-driven with a student-centric approach.

Strong Backend Developer with Rust knowledge

Mandatory (Experience) - Must have 3+ YOE as a Software Engineer

Mandatory (Core Skills) - Expert level knowledge in Rust or Realtime experience in Rust

Mandatory (Company) - Product company (Highly preferred- Blockchain companies, Gaming Companies, Early stage startups)

Mandatory (Education) - Engineering from Tier-1 Colleges

We are looking for an experienced and results-oriented Business Development

Manager with 3+ years of experience in an advertising agency to lead client

relationships, develop strategic campaigns, and drive business growth.

Key Responsibilities:

• Act as the primary liaison for clients, cultivating strong relationships and effectively

addressing their needs with professionalism and strategic expertise.

• Perform comprehensive research to formulate well-informed brand positioning and

campaign strategies. Oversee the development of integrated marketing campaigns

that seamlessly combine creativity with data-driven insights. .

• Lead internal teams to ensure seamless alignment between strategic planning and

creative execution. Supervise campaign implementation, guaranteeing high-quality

outcomes within established timelines.

Requirements:

• 3+ years of experience in an advertising agency, specializing in client management

and strategic pitch development.

• Extensive experience in developing strategic plans, selecting appropriate media

channels, and executing successful marketing campaigns.

• Demonstrated expertise in crafting and delivering persuasive strategic concepts that

effectively gain client approval and commitment.

About Company

Our client is a Tech Based Platform for freelance Photographer, Videographers, Food stylist and Cinematographer. Founded by alumni of IIM Bangalore. They are operational in about 100 Cities and 28 Countries. Leader in Food and Real Estate Photography. Done about 7000+ projects across the Globe.

Roles & responsibilities:

• Training the tele sales team.
• Writing sales scripts and customer answer sheets.
• Implementing sales strategies.
• Managing and leading the tele sales team.
• Monitoring the performance of the sales team.
• Setting weekly and monthly sales targets.
• Maintaining customer relationships.
• Handling escalated customer complaints.
• Compiling and presenting sales reports
• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Coordinating with marketing on lead generation.

Requirements:

• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Key Responsibilities

• Analyze and understand business processes and requirements to develop effective technical solutions.

• Assist in the planning, designing, development, of new applications and enhancements to existing applications.

• Collaborate with IT team members, decision makers, systems owners, and end users to define business requirements and systems goals, and identify and resolve business systems issues.

• Prepare functional specification documents in accordance to new business requirements.

• Ensure compatibility and interoperability of business software applications.

• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.

• Assist in the deployment of new applications and enhancements to existing applications.

• Identify, assess, and recommend software solutions and implementation partners to management.

• Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.

• Participate and sometimes drive IT projects to ensure that system requirements and data engineering needs are addressed throughout the project life cycle.

• Create systems models including integration points, specifications, diagrams, and charts to provide direction to internal stakeholders and third parties.

• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.

• Provide orientation and training to end users for all modified and new systems.

Qualifications & Experience

• Minimum Bachelor’s degree in Information Technology, Computer Science, or related field.

• Minimum of 5 years of experience in related fields with 3 to 4 years in systems and/or functional analysis.

• Proven experience in analysing, designing, and implementing information systems.

• Strong understanding of business processes and technical systems.

• Hands-on skills in SQL and databases (e.g. Oracle, SQL Server).

Other Prerequisites

• Excellent problem-solving skills and the ability to work under pressure. • Good project management skills.

• Excellent written and oral communication and interpersonal skills.

• Ability to conduct research into systems issues and products as required.

• Ability to communicate ideas in both technical and user-friendly language.

• Highly self motivated and directed.

• Keen attention to detail.

• Proven analytical and creative problem-solving abilities.

• Strong customer service orientation.

• Experience working in a team-oriented, collaborative environment

Customer Experience Executive

Location: Santacruz, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Note - Candidates must be flexible for 6 days and rotational shifts

Greetings!!

We are looking for a Automation test engineer for one of our premium clients

Experience: 6 to 13 years

Location: Bangalore (WFO)

JD:

' - Proficient in object-oriented design and expertise with one of the following programming languages: Python, Java

- Knowledge of at least one backend test automation frameworks (E.g., REST Assured, pytest etc.)

- Experience working with version control software (E.g. GitHub) and issue/project tracking software (E.g., Jira)

- Experience with SQL queries, stored procedures, and data analysis/validation tools such as Databricks

- Functional knowledge of working with Kafka, Amazon SQS, Kinesis datastream, Docker, Kubernets

- Some experience with Jenkins/ Spinnaker/Gitlab CICD similar build tools

'- Experience working with software development/debugging tools (E.g., Postman, curl, Chrome dev tools)

- Experienced in defining/executing/maintaining test cases and experience with building out test plans for backend services

- Good understanding of quality-related agile methodologies and tools and validated experience using both during the SDLC

- Strong verbal and written communication skills (E.g., whiteboarding/diagramming system behavior)

• Strong communication skills (written and verbal)
• Responsive, reliable and results oriented with the ability to execute on aggressive plans
• A background in software development, with experience of working in an agile product software development environment
• An understanding of modern deployment tools (Git, Bitbucket, Jenkins, etc.), workflow tools (Jira, Confluence) and practices (Agile (SCRUM), DevOps, etc.)
• Expert level experience with AWS tools, technologies and APIs associated with it - IAM, Cloud-Formation, Cloud Watch, AMIs, SNS, EC2, EBS, EFS, S3, RDS, VPC, ELB, IAM, Route 53, Security Groups, Lambda, VPC etc.
• Hands on experience with Kubernetes (EKS preferred)
• Strong DevOps skills across CI/CD and configuration management using Jenkins, Ansible, Terraform, Docker.
• Experience provisioning and spinning up AWS Clusters using Terraform, Helm, Helm Charts
• Ability to work across multiple projects simultaneously
• Ability to manage and work with teams and customers across the globe