Project Management | Associate at Fynd · Mumbai · 1 - 5 years · Profitable · Posted 10 Jan 2025

Fynd is India’s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.
About the Role
We are seeking a highly motivated, detail-oriented, and proactive individual to join our fast-paced leadership team as a CBO’s Office Associate. In this role, you will work closely with the Chief Business Officer, supporting day-to-day activities, assisting in strategy development, and ensuring smooth operations. You will also collaborate with cross-functional teams to contribute to business growth, operational efficiency, and strategic initiatives.
What will you do at Fynd?
- Support the CBO in managing daily priorities, schedules, and operational tasks effectively.
- Assist in the testing and evaluation of emerging business strategies and tools, ensuring alignment with market trends and best practices.
- Participate in research, development, and execution of strategic business scenarios to simulate real-world outcomes.
- Provide concise, actionable insights and feedback on business strategies, operational efficiencies, and potential areas for improvement.
- Collaborate closely with internal teams to identify challenges, implement solutions, and drive decision-making processes.
- Assist in preparing high-quality presentations, reports, and documentation for reviews and strategic discussions.
- Actively contribute to quality assurance for business processes, ensuring smooth workflows and adherence to deadlines.
- Maintain and update key documentation, including strategy roadmaps, progress trackers, and meeting notes.
Some Specific requirements
- Excellent written and verbal communication skills with the ability to articulate findings, updates, and recommendations effectively.
- Ability to work independently and collaboratively in a dynamic, high-performance environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- A problem-solving mindset with a creative and diverse approach to tackling challenges.
- Strong organizational skills with a commitment to high-quality work and the ability to prioritize tasks efficiently.
- A proactive attitude and the ability to manage tight deadlines and occasional extended hours when required.
Why Join Us?
- Work directly with the CBO and gain hands-on experience in strategic business operations and decision-making.
- Opportunity to influence key business strategies and contribute to innovation within a fast-paced, growing organization.
- Exposure to cutting-edge tools, processes, and business practices, fostering professional and personal growth.
- A dynamic work environment that values ideas, learning, and impact-driven performance.
Please Note:
- This is a full-time, on-site position (no WFH).
- A flexible work schedule is expected, including occasional extended hours based on business requirements.
What do we offer?
Growth
Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.
Flex University
We help you upskill by organising in-house courses on important subjects
Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.
Culture
Community and Team building activities
Host weekly, quarterly and annual events/parties.
Wellness
Mediclaim policy for you + parents + spouse + kids
Experienced therapist for better mental health, improve productivity & work-life balance

About Fynd
About
Fynd, India’s largest omni channel platform and multi-platform tech company, pioneers retail tech and products in AI, ML, big data ops, gaming+crypto, image editing, and the learning space. Founded in 2012 by three IIT Bombay alumni: Farooq Adam, Harsh Shah, and Sreeraman MG, Fynd is headquartered in Mumbai. With over 1000 brands under management, more than 10k stores, and servicing 23k+ pin codes, Fynd collaborates with major retail giants like Reliance, working on projects for Jio, Reliance Retail, and Reliance Digital, among others
Tech stack
Connect with the team
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About the Role:
Alpha Design Technologies is looking for a highly motivated and dynamic MBA professional to work directly with the Chief Business Officer. This is a strategic role offering exposure to defence, aerospace, government business, technology solutions, and corporate strategy.
The selected candidate will act as the CBOs trusted business associate, ensuring smooth execution of daily priorities, stakeholder coordination, customer engagement, and business operations while supporting strategic initiatives across Defence, Homeland Security, Aerospace, Government, and Enterprise sectors.
Key Responsibilities:
Executive & Business Support
* Manage the CBO’s calendar, meetings, appointments, travel plans, and business priorities.
* Coordinate meetings with government officials, armed forces, customers, partners, OEMs, and internal teams.
* Prepare meeting agendas, presentations, briefing notes, and minutes of meetings.
* Track action items and ensure timely closure through continuous follow-up.
Customer & Business Coordination
* Coordinate with customers before and after meetings.
* Prepare meeting summaries and maintain records of discussions.
* Follow up on proposals, quotations, technical submissions, and commercial discussions.
* Build strong working relationships with customers and internal stakeholders.
Technical & Proposal Support
* Participate in customer discussions involving defence and technology solutions.
* Coordinate with engineering, presales, program management, and delivery teams to obtain technical inputs.
* Assist in preparing capability presentations, solution documents, technical notes, compliance matrices, and proposal responses.
* Understand customer requirements and coordinate internal teams to develop suitable solutions.
Project & Program Coordination
* Track ongoing opportunities and strategic projects.
* Maintain dashboards for business opportunities, proposal status, customer engagements, and key milestones.
* Monitor deliverables and ensure timely completion of assigned tasks.
* Coordinate across multiple departments to drive execution.
Research & Market Intelligence
* Conduct market research on defence, aerospace, homeland security, electronics, AI, surveillance, and government modernization initiatives.
* Track new tenders, procurement opportunities, industry developments, and competitor activities.
* Prepare executive summaries and business intelligence reports.
Communication & Documentation
* Draft professional emails, meeting notes, business correspondence, and presentations.
* Maintain confidential business records and documentation.
* Support preparation of management reports and strategic reviews.
Desired Qualifications:
* MBA from a reputed institution (Marketing, Operations, Strategy, International Business, or General Management).
* Engineering background will be an added advantage.
* 1–4 years of experience in business coordination, consulting, project management, presales, or business development.
* Fresh MBA graduates with exceptional communication and analytical skills may also be considered.
Required Skills:
* Excellent verbal and written communication.
* Strong presentation and documentation skills.
* Ability to interact confidently with senior executives, government officials, defence customers, and OEM partners.
* High level of professionalism and confidentiality.
* Strong analytical and problem-solving ability.
* Excellent organisational and time-management skills.
* Ability to multitask in a fast-paced environment.
* Proficiency in Microsoft Office (PowerPoint, Excel, Word).
* Familiarity with CRM tools and project management software is desirable
- Assist the Founder with day-to-day business and operational tasks
- Conduct market and competitor research and prepare actionable insights
- Assist in business development and growth-related activities
- Coordinate with internal teams and candidates.
- Track ongoing tasks, deadlines, and deliverables
- Prepare reports, presentations, MIS, and business updates
- Support recruitment and HR-related activities when required
- Assist with marketing, social media, and content-related coordination
- Identify operational gaps and suggest practical solutions
- Follow up with team members and ensure tasks are completed on time
- Maintain organized records, trackers, and documentation
- Assist in special projects assigned by the Founder
- Take ownership of assigned projects from start to completion
We are looking for someone who:
- Doesn't wait to be told every small step
- Is comfortable working in a fast-paced startup environment
- Can take responsibility for tasks and follow them through
- Is good at finding solutions rather than only identifying problems
- Can communicate clearly and professionally
- Wants to understand how a business is actually built and scaled
Business Operations Executive
Location: Mumbai • Experience: 0–2 Years
▌ ABOUT BXI WORLD
At BXI (Barter Exchange of India), we have reinvented the age-old concept of bartering for the modern Indian enterprise. We empower businesses to let their goods and services work for them — transforming inventory into a powerful engine for growth. Our digital marketplace connects businesses across multiple categories, creating a vibrant B2B community where organizations exchange products and services through the BXI ecosystem.
▌ ABOUT THE ROLE
We are looking for a proactive, adaptable, and people-oriented Business Operations Executive to support our growing Business Operations team. You will work closely with clients, vendors, and internal teams to coordinate day-to-day operations, resolve queries, manage follow-ups, maintain documentation, and ensure tasks move smoothly from requirement to closure. This is a high-ownership role for someone who enjoys learning, taking initiative, and being hands-on in a fast-paced startup environment.
▌ KEY SKILLS
Client & Vendor Coordination | Business Communication | Operations & Follow-up | MS Office / Excel | MIS & Documentation | Problem Solving | Task Management | Process Coordination
▌ WHAT YOU'LL DO
• Support the Business Operations team in managing day-to-day operational requirements and ensuring timely task closure
• Coordinate with clients, vendors, and internal stakeholders to address queries and keep processes moving smoothly
• Manage order, inventory, delivery, and other operational follow-ups across multiple requirements
• Maintain accurate documentation, MIS reports, trackers, and operational records using MS Office / Excel / Google Sheets
• Track timelines, identify gaps or delays, and proactively follow up or escalate issues before they impact delivery
• Support client and vendor meetings, operational discussions, and on-ground activities whenever required
• Work closely with different teams to solve operational issues and improve the overall execution process
▌ WHAT WE'RE LOOKING FOR
• Graduate in Management, Marketing, Mass Media, Technology Management, or a related discipline
• 0–2 years of experience; freshers with strong communication, internship, or relevant corporate exposure are welcome
• Excellent verbal and written communication skills with confidence in client and vendor interactions
• Strong working knowledge of MS Office, Excel / Google Sheets, and basic MIS reporting
• Proactive, go-getter attitude with the ability to take ownership instead of waiting for instructions
• Comfortable working in a fast-paced, high-pressure startup environment with tight timelines and changing priorities
• Strong coordination, follow-up, problem-solving, and attention-to-detail skills
• Flexible and versatile — willing to attend meetings, support on-ground operational activities, and take on varied responsibilities when required
• Exposure to B2B marketing or startup environments is a plus
About Worql
Worql is a technology startup building software that helps IT services companies manage client engagements, track project changes, verify delivery, and maintain commercial accountability.
We work with founders and leadership teams at software development agencies and IT services firms, helping them manage client relationships and delivery operations more efficiently.
About the Role
We're looking for a motivated, resourceful Founder’s Office Associate to work directly with Worql's founder across business development, growth, research, and daily operations.
This is a hands-on role with significant responsibility from day one. Your primary focus will be helping Worql acquire new customers by identifying promising companies, engaging decision-makers, building relationships, and generating qualified sales opportunities.
Beyond sales, you'll contribute to marketing, market research, product feedback, and operational projects that support the company's growth.
We're looking for someone who takes initiative, communicates effectively, and can turn an assignment into a finished result without constant supervision.
Key Responsibilities
Business Development & Sales
- Identify and research potential customers, particularly founders and executives of software development and IT services companies.
- Initiate personalized conversations through LinkedIn and email.
- Manage outreach campaigns, follow-ups, and prospect relationships.
- Qualify potential customers and schedule meetings with the founder.
- Maintain accurate records of prospects, conversations, and sales opportunities.
Growth & Marketing
- Research industry trends, competitors, and potential market opportunities.
- Help develop LinkedIn content, outreach messaging, and marketing initiatives.
- Identify new channels and strategies for reaching prospective customers.
- Support experiments designed to improve customer acquisition.
Founder’s Office & Operations
- Prepare company and prospect research ahead of important meetings.
- Assist with business documentation, spreadsheets, scheduling, and follow-ups.
- Test Worql's platform and provide structured feedback on the customer experience.
- Coordinate projects and complete assignments across different business functions.
- Provide concise daily updates on completed work, priorities, and challenges.
Who We're Looking For
- Strong written and spoken English communication skills.
- Confidence communicating professionally with business owners and senior executives.
- Genuine interest in startups, entrepreneurship, technology, and B2B sales.
- Strong research, organizational, and problem-solving abilities.
- Ability to work independently, manage priorities, and take ownership of responsibilities.
- Comfortable using LinkedIn, spreadsheets, and modern productivity tools.
- Willingness to learn quickly, experiment, and adapt in a fast-moving startup environment.
- Previous experience in business development, sales, marketing, or startup operations.
- Familiarity with LinkedIn Sales Navigator, Apollo, or CRM tools.
- Understanding of how software development agencies and IT services businesses operate.
Previous startup experience is not mandatory. Relevant internships, freelance projects, college initiatives, or independent work are equally valuable.
Compensation & Growth
- Fixed stipend: ₹22,000 per month.
- Sales meeting incentive: ₹500 for every qualified sales meeting booked and completed.
- Customer acquisition incentive: ₹2,500 for every paid customer engagement closed.
- Performance incentives: Uncapped.
- Career opportunity: High-performing candidates may receive an offer for a permanent full-time position after the initial three-month period.
You'll work directly with the founder, gain exposure to how an early-stage technology business operates, and have opportunities to take on greater responsibility as the company grows.
Submit your CV along with a short response (maximum 150 words) to the following question:
A client keeps asking a software development company for small additional features during a project. What problems might this create for the company's founder, and how would you initiate a conversation with that founder about the issue?
We're interested in how you think, communicate, and approach real business problems, not just your qualifications.
We are looking for a responsible and organized Office Executive to handle day-to-day office activities and administrative tasks. The candidate will be responsible for maintaining office records, coordinating with employees and clients, handling documentation, and ensuring smooth office operations.
Key Responsibilities:
- Manage day-to-day office administrative activities.
- Maintain files, records, documents, and office data.
- Handle emails, calls, and general office correspondence.
- Coordinate with clients, employees, vendors, and other departments.
- Prepare reports, documents, and basic Excel sheets.
- Maintain attendance and other office-related records.
- Handle printing, scanning, filing, and documentation work.
- Support management and other departments with administrative tasks.
- Ensure smooth functioning of daily office operations.
Required Skills:
- Good communication skills.
- Basic knowledge of MS Office (Word, Excel, Outlook).
- Good organizational and time-management skills.
- Ability to handle multiple tasks.
- Basic computer knowledge.
- Marathi/Hindi/English communication skills will be an advantage.
Qualification:
- Minimum 12th Pass / Graduate.
- Freshers can apply.
- Previous office/admin experience will be an advantage.
Job Type:
Full Time | On-site
Responsibilities of the Intern:
- Assist in the day-to-day operations of the firm, ensuring smooth and efficient workflow.
- Support the implementation and refinement of operational processes and procedures.
- Conduct research and analysis on market trends and competitor activities.
- Help in the preparation of reports, presentations, and other operational documents.
- Collaborate with various teams to gather information and ensure project timelines are met.
- Identify areas for operational improvement and propose solutions.
- Maintain accurate records and databases for operational tracking.
- Assist in managing communication channels and stakeholder interactions.
- Contribute to special projects as assigned by the management team.
- Ensure compliance with company policies and industry regulations.
Requirements:
- Currently pursuing or recently completed a degree in Business Administration, Finance, Economics, or a related field.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work independently and as part of a team.
- Detail-oriented with strong organizational skills.
Skills and Qualifications:
- Demonstrated ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- A proactive approach to identifying and resolving operational challenges.
- Excellent interpersonal skills for effective collaboration and communication with team members and stakeholders.
About Us:
With over 10 years of experience serving 200+ clients across diverse geographies specific to real estate, we have launched a dedicated vertical for the real estate sector. Our comprehensive services are designed to support clients at every stage of their project lifecycle, from initial planning to closing sales.
Why Choose Us?
Proven Experience: Over 200 successful client engagements across diverse geographies in the real estate industry.
Holistic Service Offering: Covering every aspect of real estate marketing and sales.
Innovation & Creativity: Cutting-edge campaigns and creative assets that stand out.
Dedicated & Skilled Team: Experts passionate about driving results and fostering growth.
Role Overview:
We are looking for a proactive and detail-oriented Business Coordinator – Real Estate to manage operational coordination, business reporting, sales data management, and cash flow tracking for the real estate vertical. The ideal candidate should have strong coordination skills, excellent data management abilities, and experience in handling real estate operational processes. .
Key Responsibilities
1. Data Maintenance & Reporting
● Maintain and update all real estate business data with accuracy.
● Prepare daily, weekly, and monthly MIS reports for management.
● Generate reports related to sales, collections, inventory, and team performance.
● Ensure proper documentation and data organization across departments.
2. Inventory Data Management
● Maintain project inventory records, including unit availability, pricing, and status updates.
● Coordinate with sales and management teams for real-time inventory updates.
● Ensure inventory data is accurately updated in internal systems/software.
3. Sales Data Management
● Track leads, site visits, bookings, closures, and sales performance data.
● Maintain sales pipeline reports and team target tracking.
● Coordinate with the sales team for accurate reporting and follow-ups.
4. Collection Data Management
● Maintain customer payment and collection records.
● Track pending payments, due amounts, and payment schedules.
● Coordinate with finance and sales teams for timely collection updates.
5. Individual & Departmental Performance Tracking
● Maintain individual sales performance and target achievement data.
● Prepare departmental performance reports and dashboards.
● Support management with operational and performance analysis.
6. Software & CRM Updates
● Ensure timely updates of data in CRM and internal software systems.
● Maintain the accuracy of customer, sales, inventory, and payment records.
● Coordinate with teams to resolve discrepancies in reports or software entries.
7. Cash Flow Coordination & Management
● Assist in tracking project-wise cash inflow and outflow.
● Coordinate with finance and operations teams for payment processing and reporting.
● Maintain records related to receivables, collections, and financial coordination.
Requirements
Bachelor’s degree in Business Administration, Commerce, Management, or related field.
1–3 years of experience in coordination, operations, or MIS roles, preferably in real estate.
Strong knowledge of MS Excel, Google Sheets, and reporting tools.
Good understanding of CRM/software management and reporting processes.
Strong communication, coordination, and follow-up skills.
Ability to manage multiple tasks in a fast-paced environment.
About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its
clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, Collive, MTV, Toit, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who
believe Moshi Moshi is an experience rather than a company.
Why Moshi Moshi?
The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.
PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your
everyday life struggles. We can't do much about the manager!
Job Description:
As a Business Coordinator Intern, your role encompasses various crucial tasks aimed at ensuring smooth communication, efficient lead management, and streamlined operations within the organisation. Here's a refined draft of your responsibilities:
1. Client Communication Management:
- Act as the primary point of contact for incoming client inquiries, promptly addressing their queries and clarifying requirements.
- Utilise effective communication skills to articulate the company's offerings and provide relevant information to potential customers.
2. Lead Allocation:
- Screen the incoming leads and allocate the relevant ones to team members.
3. CRM Utilization and Notification Management:
- Maintain and update the Customer Relationship Management (CRM) platform to ensure accurate recording of client interactions and requirements.
- Manage notification systems to promptly address client inquiries and relay relevant information to the team for further action.
4. Collaboration with Finance Team:
- Establish regular communication channels with the finance team to coordinate invoice generation and payment processing for clients.
- Ensure timely follow-up on payment statuses and address any financial inquiries from clients.
5. Proposal Management and Client Engagement:
- Assist in the creation and distribution of proposals to potential clients, ensuring alignment with their needs and expectations.
- Maintain ongoing communication with clients to provide updates, address concerns, and facilitate any necessary adjustments to proposals or services.
By effectively managing client communications, streamlining lead management processes, leveraging CRM systems, collaborating with the finance team, and maintaining proactive client engagement, you play a vital role in driving business growth and fostering positive client
relationships as a Business Coordinator Intern.
About Tikshark :-
Tikshark is a fast-growing digital-first company focused on helping brands scale through performance-driven marketing, strategic business growth, and innovative digital solutions. We work closely with startups, founders, and growing businesses to build strong digital presence, generate qualified leads, and create sustainable revenue models.
At Tikshark, we value ownership, execution, and growth mindset. You will be working directly with the founders and co-founders, gaining hands-on exposure to real business decisions and high-impact strategies
About the role :-
As a Business Development Associate, you will be a key member of our sales team, playing a vital role in driving company growth by identifying new business opportunities and building strong relationships with potential clients. You will work closely with the sales and marketing teams to execute strategies that enhance our market presence.
Responsibilities :-
· Identify and develop new business opportunities to expand the company's market reach.
· Build and maintain relationships with potential clients through various communication channels.
· Assist in developing and executing strategies to drive sales and achieve targets.
· Conduct market research to identify trends and potential opportunities.
· Collaborate with the marketing team to align sales strategies with marketing initiatives.
· Prepare and deliver presentations and proposals to prospective clients.
· Track and report on key performance metrics to senior management.
Qualifications :-
· Bachelor's degree in Business, Marketing, or a related field.
· Proven experience in sales, business development, or a related role.
· Experience in digital marketing is an added advantage
· Strong communication and interpersonal skills.
· Analytical mindset with the ability to identify opportunities and solutions.
· Proactive and goal-oriented approach to achieving sales targets.
Skills :-
· Sales
· Business Development
· Market Research
· Communication
· Presentation
· Salesforce
· Microsoft Office
Founder Collaboration
- Work directly with founders and co-founders on growth strategy and execution
- Provide insights, reports, and data-driven recommendations
- Act as a bridge between sales, marketing, and leadership teams
Location: Remote / Hybrid
Experience Required: Experienced candidates only
Job Title – Front Office Executive
Department: Administration
Location: University of Bristol Mumbai Enterprise Campus
Reporting To: Administration / Operations Manager
Role Overview
The Front Office Executive will be responsible for managing front-office operations and supporting the planning and execution of university events and activities. The role involves regular interaction with students, faculty, staff, visitors, vendors, and external stakeholders to ensure a professional, welcoming, and well-organized campus experience.
Key Responsibilities
1. Front Office & Reception
- Manage the reception and serve as the first point of contact for students, faculty, visitors, and external stakeholders.
- Welcome and assist visitors in a professional and courteous manner.
- Manage visitor entries, appointments, calls, emails, courier deliveries, and general enquiries.
- Coordinate with Security for visitor, vendor, and delivery access.
- Maintain reception area standards and ensure a professional and welcoming environment.
- Maintain front-office registers, records, and documentation.
2. Events & Campus Activities
- Support the planning and execution of university events, workshops, seminars, meetings, student activities, and other campus engagements.
- Coordinate with internal teams, faculty, students, vendors, and external stakeholders for event requirements.
- Arrange venue setup, seating, signage, stationery, refreshments, AV requirements, housekeeping, and event logistics.
- Coordinate vendor and service-provider access and timely deliveries.
- Support guest registration, attendance, and on-site event coordination.
- Conduct pre- and post-event venue checks.
- Maintain event trackers, schedules, and requirement lists.
3. Vendor & Service Provider Coordination
- Coordinate with vendors and service providers for event-related requirements.
- Obtain quotations and assist with basic vendor comparisons.
- Follow up with vendors for timely delivery of materials and services.
- Verify event-related services and materials received.
- Maintain vendor records and relevant documentation.
- Coordinate with Finance/Procurement for invoices, POs, approvals, and payment documentation.
4. Administrative Support
- Assist with day-to-day administrative and operational activities.
- Maintain inventory of stationery, event materials, refreshments, and other office requirements.
- Maintain event trackers, records, and documentation.
- Assist with purchase and replenishment requests.
- Support preparation of reports, presentations, and other administrative documents.
5. Student, Faculty & Visitor Support
- Provide professional and timely assistance to students, faculty, staff, and visitors.
- Respond to routine queries and coordinate with relevant teams when required.
- Assist students and faculty with event, meeting room, and campus activity requirements.
- Record and follow up on requests to ensure timely closure.
- Maintain a high standard of customer service and professionalism.
6. Health, Safety & Compliance
- Support university and building health and safety procedures during events and daily operations.
- Report any safety concerns or incidents to the relevant team.
- Ensure vendors and event service providers follow applicable campus requirements.
- Support emergency preparedness and evacuation procedures when required.
Required Skills & Competencies
- Excellent verbal and written communication skills.
- Strong interpersonal and customer-service skills.
- Good organizational and multitasking abilities.
- Strong coordination and follow-up skills.
- Attention to detail.
- Ability to manage multiple events and front-office responsibilities simultaneously.
- Problem-solving and vendor coordination skills.
- Proficiency in Microsoft Office, particularly Outlook, Word, and Excel.
- Good record-keeping and documentation skills.
- Professional, approachable, and service-oriented personality.
- Ability to work with students, faculty, staff, vendors, and external stakeholders.
- Flexibility to support events outside regular working hours when required.
Qualifications & Experience
- Graduate in any discipline.
- Degree/diploma in Hospitality, Event Management, Business Administration, or a related field is preferred.
- 2–4 years of experience in front office, administration, hospitality, event coordination, or a similar role.
- Experience in a university, educational institution, corporate, or hospitality environment is preferred.
Key Attributes
- Professional and approachable.
- Service-oriented.
- Proactive and responsible.
- Well-organized and detail oriented.
- Strong coordination and follow-up skills.
- Problem-solving mindset.
- Calm and composed under pressure.
- Reliable and accountable.
- Strong team player.
Key Performance Areas (KPIs)
- Efficient and professional front-office operations.
- Smooth execution of university events and activities.
- Timely coordination of event requirements.
- Effective vendor and service-provider coordination.
- Accurate maintenance of records and event documentation.
- Timely availability of event materials and supplies.
- Positive experience for students, faculty, visitors, and stakeholders.














