Sales Operations Analyst

About Us

We are Kraftshala. We are an online skilling institution committed to playing the long game of building a transformative educational experience for the masses. We call this ‘Scaling with Soul’.

Scaling with Soul, to us, means we always prioritise student outcomes– specifically our Placement Rate (percentage of students placed)- over other metrics, such as number of enrolments or company valuation in the coming year.

This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldn’t have been needed were we willing to give up on either of high quality or scale.

But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiters and the broader ecosystem.

That’s why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc.

We don’t need to. None of our competitors do (though we’d be happy to be proven wrong and have more educators join us!). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way.

We are not the largest in terms of enrollments. Nowhere close, actually. Not yet.

However, we are proud to be one of the largest, if not the largest already, in terms of actual, verifiable placements.

And in terms of Placement Rate, the metric that matters most to us, we are the absolute best in edtech. In the last 4 years, we have placed more than 2000+ students with a Placement Rate of 94% (and improving).

This is our long game- to Scale with Soul. We invite you to join us for the play. 

Funding:

Kraftshala is backed by a number of eminent investors, including:

• Phanindra Sama and Sudhakar Pasupunuri, co-founders at Redbus and early investors in unicorns like Unacademy
• Amit Kumar Agarwal, Saurabh Garg and Akhil Gupta, co-founders at Nobroker.com (the world’s largest NoBrokerage Property Site and India’s first realty startup unicorn)
• Sujayathi Ali, Co-founder at ShopUp and Voonik
• Doreswamy Nandkishore (Former Fortune 100 CEO, Head of Asia, Oceania, Africa for Nestlé S.A. and Professor, ISB)
• Pallav Jain and Sarfaraz Khimani (co-CEOs of Performics, India's largest SEO/ performance marketing agencies)

What we Value (the Kraftshala Kode):

Kraftshala is on a mission to become the largest career launchpad in the world.

Team Kraftshala is for the ambitious, the forever-learners, and most of all, for those who live to add value to others. In a world where education companies often lose sight of their core, we aim to Scale with Soul, to offer greater value to each stakeholder (including our team) everyday we get bigger.

Joining Kraftshala now means becoming part of a story still in its early chapters- one you’ll help shape with your ideas, actions, and leadership. Here are things we care for: 

• We seek a value-adding mindset in prospective team mates. Folks who demonstrate a capacity to understand their users' needs and are willing to go the extra mile to deliver on that, fit right in.  
• We value problem solving skills. We look at problems objectively, work backwards from the user, solve for root causes and optimise for their long-term good instead of our short-term gain. We don’t let processes or hierarchies get in the way of adding value.
• We believe speed matters enormously in business. We value people who move with urgency, have a bias for action and are willing to take calculated risks in the face of uncertainty.
• We look for people with high learning agility, those truth seekers who pursue the best data, ideas, and solutions with rigour and open mindedness, and are constantly working to become better today than yesterday.
• We admire people with ambition & courage to take on large goals. We are seeking to build a team of self-starters who demonstrate high ownership.
• We aim for consistency and reliability and expect the same from others. Predictability just makes everyone’s life a lot smoother.
• We believe people who demonstrate candour with care are the most effective: real, open and direct in communication, while still being highly empathetic.
• We have learnt that Scaling with Soul requires frugality. Resource constraints help sharpen focus and breed inventiveness.
• We are practical optimists. Our team strongly believes in a better future and takes joy and pride in the fact that we are playing our part to make that future a reality.

Role Overview

We are looking for an English Communication Trainer to design and deliver a focused English communication course for adult learners. The course will cater to students at the A1/A2 level on the CEFR scale, aiming to enhance their proficiency to a B2 level, improving their readiness for professional communication and job placements.

Key Responsibilities:

• Curriculum Development: Design or adapt a Spoken English curriculum specifically tailored for adult learners with beginner-level (A1) communication skills.
• Training Delivery: Conduct engaging and interactive spoken English sessions, focusing on practical communication skills, including grammar, vocabulary, pronunciation, and fluency.
• Personality Development: Incorporate personality development modules to build student confidence and enhance their ability to present themselves effectively in professional environments.
• Student Assessment: Regularly assess and monitor student progress, offering constructive feedback to foster improvement and help them achieve course goals.
• Outcome Achievement: Ensure students attain at least a B2 proficiency on the CEFR scale, equipping them for successful job interviews and placement opportunities.

Must Haves

• 2 years of experience in training learners in Spoken English, particularly those with limited communication skills (We are not too fussed about the number of years. Experience is simply a proxy for capability, which is what we really care for)
• Experience in curriculum development or the ability to adapt existing content to meet the specific needs of the learners.
• The ability to help students progress to higher levels of English proficiency (for example from A1/A2 to B2 proficiency)

Good to Haves

• Strong knowledge of the CEFR framework
• Experience with voice and accent training

What is the recruitment process:

As a small team, it’s imperative that we get to know each other before taking the leap. We want to ensure you succeed in your role within our team. The process will occur over a mix of virtual and in-person meetings.

• Setting Expectations: This will be a call to understand your profile briefly and share the details of the selection process.
• Technical conversation 1: This will be a conversation with our Head of Human Skills Training Team wherein you can expect to be evaluated on the competencies needed for the job (mentioned above).
• Technical Exercise: This is a specific assessment designed to evaluate your fit for this role 
• Technical conversation 2: This will be a detailed assessment review conversation to go over your submission for the technical exercise, along with other competencies required for the role.
• Culture fit conversation: A conversation with our CEO to ensure that there is a fit with the Kraftshala Kode.
• Extending an offer: If all goes well, we will extend an offer that will mention the relevant details.

Location:

Delhi

Job Description of PHP:

Responsibilities:

• Write clean, maintainable, and efficient code.
• Design robust, scalable and secure features
• Collaborate with team members to develop and ship web applications within tight timeframes.
• Write unit and functional test cases.
• Work on bug fixing, identifying performance issues and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Handling complex technical issues

The candidate must have:

• 4+ year of web development experience
• Very good understanding of PHP
• Preferably have experience of some PHP framework like Laravel or CakePHP or Symfony etc.
• Good understanding of Javascript and jQuery. Experience of some JavaScript MVC framework like Angular or ReactJS is a plus
• Experience of having built RESTful services on PHP.
• Good understanding of Object-Oriented Design Principles
• Good knowledge of relational databases and SQL, primarily MySQL
• Familiar with DB design, Query Optimization
• Good understanding of HTML and CSS.
• Experience with Linux/Unix and deployment of PHP applications.

Job Title: Senior Software Engineer

Division/ Department: Technology

Reports to: Engineering Manager

Work Location: Noida

Desired Work Experience: 4+ years

Weekly Off: Saturday & Sunday

About Aakash Technology Innovation Lab

Are you passionate about transforming the field of education as we know it?

The way education is imparted has been disrupted massively due to forces such as ed-tech digital revolution, the advancement in artificial intelligence technology and the pandemic. Given the rapid pace of transformation, the vision of the Technology Innovation Lab at Aakash is to make the education of the future a reality. The Technology Innovation Lab aims to leverage state-of-the-art technologies to develop industry-defining bleeding-edge solutions for a student-first world-class hybrid learning experience. This involves -

• Reimagining and conceptualizing how education will be imparted in the future in the omni-channel and immersive learning environment
• Building data platforms such as Power BI dashboards to facilitate students, parents, teachers and the business 
• Creating applications to support the futuristic tech-enabled smart classrooms
• Conceptualizing and developing mobile and web applications for seamless customer experience
• Developing Internet of Things (IoT) driven integrations into applications to build futuristic learning experience
• Leveraging Artificial Intelligence (AI) and Machine Learning (ML) to identity interventions to boost student performance

If this excites you, we might have the perfect opportunity for you in the world’s most valued ed-tech company!

About Aakash - AESL

Aakash Educational Services Limited (AESL), commonly known as Aakash, is one of the most leading educational services institution providing comprehensive test preparatory services for students preparing for medical and engineering entrance examinations, school/board exams and competitive and scholarship exams such as NTSE, KVPY, and Olympiads. 

AESL also partnered with Blackstone, a global investment management firm. 

With more than 32 years of operational experience in the test preparatory coaching industry, the company has a pan India network of 220+ Aakash centres with an annual student base 2,50,000+ students and an employee count of more than 4700.

Purpose of the Role

Develop software solutions that enable the students, parents and teachers to have superior learning and teaching experiences, both inside and outside the classroom.

Key Responsibilities

• Develop state-of-the-art high performance and low latency software applications for mission critical systems
• Contribute in all the phases of the software development lifecycle
• Craft a well-designed, testable, efficient code
• Perform object-oriented analysis and design using common design patterns.
• Effectively and seamlessly manage communication with all stakeholders.
• Manage and provide live support to the developed applications

Qualification/ Experience

Must-Have Preferred

Education B.E / B.Tech Information Technology / Computer Science/ Information Science

• Experience 4+ years of hands-on experience in designing and developing applications using Java EE, Spring, Spring MVC, Spring Boot Frameworks
• Experience with test-driven development
• Experience with relational databases (MySql, Oracle, Postgres) or NoSql Databases (Cassandra, MongoDb, CouchDb) .
• Agile programming (Sprint, Scrum) experience
• Skills Understands version control branching strategies
• Understands different major language paradigms (object oriented /functional /reactive)
• Understanding and some experience in programming with AWS SDK
• Knowledge of Kafka and Redis

Competencies

Behavioral Competencies Level Functional Competencies Level

1 Team Player Written and Verbal Communication

2

What We Offer

As a technology professional in Aakash Technology Innovation Lab we offer you an opportunity to - 

• Become a pioneer of the education of the future by reimagining and building innovative solutions for the ed-tech industry leading hybrid learning experience
• Be a force of technological disruption as a part of a passionate and high growth team on an exciting endeavor to transform the education industry
• Belong to an upbeat, flexible and relaxed work culture with a specific focus on collaboration
• Craft an excellent career at Aakash through a broad realm of career tracks and opportunities
• Excel in your chosen stream and become a renowned technologist in the ed-tech industry with heavy investment from the business into your learning, exposure and growth
• Have a highly competitive compensation and benefits package 

• Company is developing cutting-edge technology and you will be working on a patented technology in a challenging environment with industry veterans and highly talented engineers
• Company is in an explosive growth path and now is the right time to ride-along and experience the growth from a startup to an iconic large company

Technical Manager: We are looking for someone who can report to the firm’s chief technology officer, the technical lead is a full-time position that participates in all phases of the project lifecycle and consistently delivers business value to our clients. The technical lead is a leader within our client-facing project delivery team structure and sets best practices, approach and direction for the technical aspects of our practice. The ideal candidate has a passion for the web and higher education and is a champion for Laravel or similar frameworks.  And guide our passionate Software Developers to design, develop robust products. Candidates should be open minded to new solutions, forward thinking and strong ability to adapt. As a Lead, you’ll work closely with our engineers to ensure system consistency and improve user experience. Ultimately, you should be able to lead, develop and maintain functional and stable web applications to meet our company’s needs along with managing the team.

Primary Responsibilities

• Participates in pre-project business development activities including writing proposals, developing price estimates, and delivering pitches for new work. 

• Participates in pre-project business development activities including writing proposals, developing price estimates, and delivering pitches for new work. 

• In partnership with the other technical lead, sets direction for all aspects of our technology practice. 

• Leads and advances our growing Laravel practice. 

• Responsible for various aspects of ongoing support and maintenance engagements. Partners with project managers and web developers to successfully manage these client relationships
  
  

•  Understand requirements & plan the architecture for frontend/backend of the application
• Plan out the contracts & APIs for communication of various components.
• Work on integration of any external libraries and tools as per required by the application needs
• Working with modern tools to make the application more robust, efficient and scalable

• Understands each client’s organizational goals and objectives. 

• Develops lasting relationships with client personnel that foster client ties. 

• Seeks opportunities to increase customer satisfaction and deepen client relationships. 

• Delivers training to client personnel of various skill levels and technical capabilities.

Communication Responsibilities:

•    Delivers engaging, informative and well-organized presentations.
•    Resolves and/or escalates issues in a timely fashion. 
•    Understands how to tactfully communicate difficult/sensitive information.
•    Demonstrates strong interpersonal skills. 
•    Elicits cooperation from a variety of sources including Froogal management and client  

   team  members.

•    Comfortable using teleconferencing and web-based technology to communicate with our 

   Clients.

Other Responsibilities: 

•   Helps team members progress toward their professional development goals.
•   Defines and disseminates technology best practices.
•   Ensures we are proactive in our pursuit of new solutions and innovation within our   

   technology practice. 

•   Advances the firm’s thought leadership, specifically around web technologies, via the    

              mStoner blog, social media outlets and industry events and conferences. 

• Strong understanding of Object-Oriented Programming & its implementation in any programming language. Knowledge of PHP and/or JS is a plus
• Proven industry experience as a Tech Lead
• Experience/Knowledge of microservice architecture
• Fluency and Hands-on Experience on Laravel 5+ PHP Framework (specially working with Eloquent Models/Collections) and/or React/Redux is a plus.
• Excellent knowledge of relational databases such as MySQL and/or NoSql based DB such as MongoDB.
• Experience in JavaScript. Vue JS/React JS is a plus

About Hostcode LAB Technologies: Hostcode LAB is an IT and Information Security startup, empowering the businesses to grow online with the latest cloud technologies, Web/mobile app Security Solutions, Customized web/mobile application development along with Internet marketing solutions.
As a business development executive in Hostcode LAB, you will be responsible to research client business referrals, network, and web leads; provide prospective customers/clients with all services offered and additional presentations as needed, and work with clients to create solutions for their needs and consult throughout the sales process. Must be energetic, well-spoken, and eager to close sales and increase revenue.

Responsibilities and Duties

• Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies.
• Building business relationships with current and potential clients.
• Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)
• Creating and maintaining a list/database of prospect clients; maintaining a database (Hubspot, CRM, Excel, etc.) of prospective client information.
• Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process.
• Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding monthly sales goals.

Requirements and Qualifications

• Experience with lead generation and prospect management.
• Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers.
• Excellent in Bidding on freelancing platforms.
• Persuasive and goal-oriented.
• Possesses an energetic, outgoing, and friendly demeanor.
• Able to professionally and confidently communicate with C-Level Executives

• Two years of cold calling experience; s sales experience; knowledge of sales process from initiation to close.
• Excellent analytical and time-management skills
• Demonstrated and proven sales results.
• Excellent understanding of IT industry and software products and services.
• Ability to work independently or as an active member of a team

Experience :

• Client Acquisition: Min 1 year ( Preferred)
• Lead Management: Min 1 year ( Preferred )**

**

• Education: MBA ( Preferred)
• Language: English (Preferred )**

Benefits

• Incentives on reaching sales targets.

Location: Bhubaneswar.
Designation: Business Development Executive.

Job Types: Full-time, Commission

Experience:

• total work: 1 year (Required)
• business development: 1 year (Required)

Education:

• Bachelor's (Preferred)

Location:

• Bhubaneshwar, Orissa (Preferred)

Language:

• English (Preferred)

Shifts:

• Morning (Preferred)

Required Assets:

• Two-wheeler (Preferred)

Industry:

• Software Development