Sales Operations Analyst

Job Description:

Experience: 7 -15 Years

Job Description :

Key responsibilities

As an GEN AI Expert [Min 4 + years of relevant exp on NLP, CV and LLMs], you will be responsible for designing, building, and fine-tuning NLP models and large language model (LLM) agents to solve business challenges. You will play a key role in creating intuitive and efficient model designs that enhance user experiences and business processes. The position demands strong design skills, hands-on coding expertise, advanced proficiency in Python development, specialized knowledge in LLM agent design and development, and exceptional debugging capabilities.

• Model & Agent Design: Conceptualize and design robust NLP solutions and LLM agents tailored to specific business needs, with a focus on user experience, interactivity,   latency, failover and functionality.
• Hands-on Coding: Write,test, and maintain clean, efficient, and scalable code for NLP models and AI agents, with a strong emphasis on Python programming.
• Build high quality multi-modal & multi-agents applications/frameworks
• Knowledge on input/output token utilization, prioritization and consumption w.r.t AI agents
• Performance Monitoring: Monitor, optimize LLM agents, implementing model explainability, handling model drift, and ensuring robustness.
• Research Implementation:Ability to read, comprehend, and implement AI Agent research papers into practical solutions. Stay abreast of the latest academic and industry   research to apply cutting-edge methodologies and techniques.
• Debugging & Issue Resolution: Proactively identify, diagnose, and resolve issues related to AI agents, including model inaccuracies, performance bottlenecks, and   system integration problems. Utilize debugging tools and techniques to troubleshoot complex problems in model behavior, data inconsistencies, and deployment errors.
• Innovation and Research:Stay updated with the latest advancements in AI agents technologies,experimenting with new techniques and tools to enhance agent capabilities and performance.
• Continuous Learning: Adaptability to unlearn outdated practices, patterns, technologies and quickly learn and implement new technologies & papers as the ML world evolves. Maintain a proactive approach to staying current with emerging trends and technologies in Agent based solutions (Text & Multi Modal).
• Clear understanding of tool usage and structured outputs in agents
• Clear understanding of speculative decoding and AST-Code RAG
• Clear understanding of Streaming and Sync/Async processing
• Clear understanding of embedding models and their limitations

Tech stack required:

Programming languages: Python

Public Cloud: Azure

Frameworks: Vector Databases such as Milvus, Qdrant/ ChromaDB, or usage of CosmosDB or MongoDB as Vector stores. Knowledge of AI Orchestration, AI evaluation and Observability Tools. Knowledge of Guardrails strategy for LLM. Knowledge on Arize or any other ML/LLM observability tool.

Experience: Experience in building functional platforms using ML, CV, LLM platforms. Experience in evaluating and monitoring AI platforms in production.

• Own and Maintain our interface. Built in Go, React and an event-driven architecture under the hood
• We work with complex data types and relations. Design our database (postgres) and maintain our S3 buckets.
• Build an infra which will work super-fast on cloud servers and runs reliably on-prem
• Develop a user-centric platform by helping us with ruthless prioritization of features
• Have an eye for detail especially when it comes to visual appeal
• 
  

What you bring to the table

• You have full-stack experience with relevant technologies (Go, React, Typescript)
• You know how to go from 0-to-1
• You have strong communication skills
• You thrive in a collaborative team setting

About UpSolve

We built and deliver complex AI solutions which help drive business decisions faster and more accurately. We are a typical AI company and have a range of solutions developed on Video, Image and Text.

What you will do

• Stay informed on new technologies and implement cautiously
• Maintain necessary documentation for the project
• Fix the issues reported by application users
• Plan, build, and design solutions with a mental note of future requirements
• Coordinate with the development team to manage fixes, code changes, and merging

Location: Mumbai

Working Mode: Remote

What are we looking for

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Minimum 2 years of professional experience in software development, with a focus on machine learning and full stack development.
• Strong proficiency in Python programming language and its machine learning libraries such as TensorFlow, PyTorch, or scikit-learn.
• Experience in developing and deploying machine learning models in production environments.
• Proficiency in web development technologies including HTML, CSS, JavaScript, and front-end frameworks such as React, Angular, or Vue.js.
• Experience in designing and developing RESTful APIs and backend services using frameworks like Flask or Django.
• Knowledge of databases and SQL for data storage and retrieval.
• Familiarity with version control systems such as Git.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.
• Ability to work effectively in a fast-paced and dynamic team environment.
• Good to have Cloud Exposure

Notice Period: Immediate

Shift Timings: Day Shift

Work Type: On Site

No. of Openings: 600

Salary: ₹16,500 – ₹17,500 per month

Languages Required: English and Hindi

Skills Required: MS Excel, Calling, Communication

Experience: 0 – 3 years

Qualification: Graduation (10 + 2 + 3)

Age Limit: 18 – 30 years

Job Description

Are you passionate about customer service and sales?

Are you looking to kickstart your career in a thriving, growth-focused environment?

If yes, Axis BPO Process invites you to join our team as a Tele Sales - Customer Care Executive!

This is an exciting opportunity for fresh graduates and experienced professionals alike to grow in a dynamic and supportive workplace. As part of our team, you will:

• Handle Inbound Calls:
• Deliver personalized and effective assistance to customers by addressing inquiries, resolving issues, and ensuring complete satisfaction.
• Cross-Sell Products and Services:
• Identify customer needs and offer tailored product and service solutions to maximize value for the customer and boost revenue.
• Maintain Accurate Records:
• Ensure that all customer interactions and transactions are meticulously documented for tracking progress and improving service quality.
• Follow Company Policies:
• Uphold the highest standards of professionalism by adhering to all company policies and procedures regarding customer care and sales.

Why Join Axis BPO Process?

✅ Immediate joining opportunity

✅ Day shift and comfortable work timings

✅ Build strong skills in customer management and sales techniques

✅ Learn from an experienced, supportive, and collaborative team

✅ Steady career growth with one of the fastest-growing BPOs

If you are enthusiastic about delivering exceptional customer experiences, have excellent communication skills in English and Hindi, and enjoy working in a results-driven environment — this role is for you!

Take the first step towards an exciting career with Axis BPO Process.

Apply today and be a part of our success story!

As a Senior Sales Development Representative (SDR) at jhana.ai, you will play a pivotal role in identifying, prospecting, and engaging with our ideal customer profiles (ICPs) to set up high-quality meetings and contribute to jhana.ai's growth. This role requires expertise in SaaS sales, ICP evaluation, and strategic prospecting. You will have the opportunity to define and refine SDR processes, mentor team members, and help scale the SDR team as demand grows. This position involves regular client interaction, both virtually and in-person, and requires travel. If you bring a strong foundation in SaaS sales, extensive SDR experience, and a knack for building scalable processes, we’d love to meet you!

The day-to-day

Lead Generation and Prospecting

● Conduct targeted outreach to engage ideal prospects within the legal and tech sectors.

● Qualify potential clients based on established ICP criteria and set up meetings with high-potential leads for the sales team.

● Use multi-channel outreach (emails, calls, social media) to build a pipeline of qualified meetings.

ICP Evaluation and Process Optimization

● Work closely with sales leadership to refine and enhance ICP criteria based on customer insights and market feedback.

● Develop effective messaging and outreach strategies tailored to each ICP.

Process Development and Team Expansion

● Design and implement scalable workflows and processes for the SDR team, ensuring productivity and effectiveness.

● Coach, mentor, and support team members, driving best practices and continuous improvement.

● Partner with sales leadership to assess team needs and support expansion efforts as the business grows.

Metrics and Performance Analysis

● Track SDR KPIs and performance metrics, analyzing results to inform strategic adjustments.

● Leverage data-driven insights to optimize conversion rates and increase pipeline effectiveness.

Qualifications & Skills

● Experience: 3-7 years as an SDR, ideally in a SaaS environment, with a proven record of meeting or exceeding lead generation and meeting setup targets.

● Strategic Prospecting: Advanced skills in identifying high-potential leads through various channels, including LinkedIn, industry publications, events, and specialized data sources.

● Communication and Persuasion: Excellent verbal and written communication skills, able to convey complex ideas clearly and persuasively to different personas.

● High Emotional Intelligence (EQ): Skilled in handling objections, building rapport, and adapting communication to match customer needs and personalities.

● Process Design and Optimization: Experienced in setting up, documenting, and continuously improving SDR workflows and creating playbooks for lead qualification and handoff.

● Time Management and Organization: Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively based on business impact.

● Data-Driven Decision Making: Proficiency in tracking, analyzing, and leveraging SDR metrics (e.g., conversion rates, response rates) to fine-tune strategies and drive results.

Desired Candidate Profile

Rejolut is among the fastest-growing and award winning Tech companies working on leading technologies namely Blockchain, Machine Learning & Artificial Intelligence, Complex mobile & Web Apps, IoT, etc.Rejolut is a venture-backed company with clients in over several countries namely Malaysia Airlines,gba global,my-earth,biomes, Dlg-hub,etc.

We are looking for Tech geeks having hands-on experience and in love with building scalable, distributed and large web/mobile products and tech solutions. He/She must be an excellent problem solver with passion to self-learn and implement web technologies (frontend + backend). He/She would be responsible for the architecture design, code review, and technology build and deployment activities of the product. 

Responsibilities:-

- Own the product development from scratch.

- Architect scalable, distributed and large-scale web and mobile solutions from scratch.

- Code for fresh development and to troubleshoot and resolve issues.

- Writing reusable, testable, and efficient code.

- Creating database schemas that represent and support business processes.

- Design and implementation of low-latency, high-availability, and performant applications.

- Able to learn & implement new technology/framework/library at God Speed.

- Customer-focused, react well to changes, work with teams and be able to multitask.

- Experience and knowledge of open-source tools and frameworks, broader cutting edge technologies around server side development. 

Desired Candidate Profile:-

- A Bachelor's degree in Computer Science or related field(or combined with related experience)

- Strong Expertise in Node.js/Javascript

- Hands-on experience in writing Node.js applications

- Deep knowledge of Restful APIs, Web Services, command-line programs and solid design principles.

- Knowledge of Node.js and frameworks like Express.js,Sails.js,StrongLoop, Meteor,Loopback.js, etc

- Knowledge of SQL and NoSQL database(MongoDB)

- Knowledge of tools like Docker, Git, Postman, JSdocs, etc.

- Well versed with front-end technologies - HTML5, and CSS3, AWS, GCP, Azure, Good hold on CLI command, OS

- Proficiency in multiple programming languages, both dynamic(Javascript, Python, Ruby, etc.) and strongly typed object-oriented language.

- Implementing automated testing platforms and unit tests.

- Must be a proven performer and team player that enjoys challenging assignments in a high energy, fast growing and start-up workplace.

- Good communication and interpersonal skills

Rejolut - As a Career Differentiator

 - We are a young and dynamic team who are obsessed with solving futuristic and evolutionary business problems at scale with the next generation technology like blockchain, crypto and machine learning. Focuses on empowering people across the globe to be technically efficient, making advancements in technology and providing new capabilities that were previously thought impossible.

- We provide exposure to higher learning opportunities so that you can work on complex and cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, WebAssembly. Strong expertise in  blockchain and crypto technology and working with the networks like Hedera Hashgraph, Tezos, BlockApps, Algorand, Cardano.

- We maintain high end transparency with clients and employees as Visibility unlocks Efficiency and trust unlocks Visibility.

- Company is backed by two technology Co-founders, well-versed with consumer applications and their work has been downloaded millions of times and have led teams in leadership positions in companies like Samsung, Purplle, Loylty Rewardz.

Benefits :

> Health Insurance

> Work from Home

> Fast growth and more visibility into the company

> Experience to work on the latest technology

> Competitive Learning Environment with supportive co-workers

> Employee friendly HR Policies

> Paid leaves up to certain limits

> Competitive salaries & Bonuses

> Liberal working atmosphere

> Get mentored by the best in the industry

Schedule:

- Day Shift/Flexible working hours

- Monday to Friday

Requirement:

Position: Web Developer

Experience: Min 4yr

Relevant Experience in React , Redux , Hooks Javascript etc is mandatory

CTC: As per standards

Location: Bangalore

Industry: Retail / E-commerce 

Functional Area: IT Software - eCommerce, Internet Technologies 

Role Category: Programming & Design 

Role: Application Programmer

 Employment Type: Permanent Job, Full-Time 

Web Developer - II / Senior Job Description - 

Expertise in Javascript, JQuery, W3 CSS, CSS3, HTML5 - 

Deep understanding of client-side, frameworks such as React.js, Backbone.js

 - Performance optimization techniques for the web and mobile web 

- Expertise in Integrating and maintaining RESTful Web-Services 

- Good understanding of AJAX, asynchronous request handling, partial page updates 

- Good understanding of Virtual DOM, Data structure, and data manipulation 

- Deep understanding of UX principles & building GUI 

- Basic knowledge of version control system like Git / Mercurial / Bitbucket 

- Writes clean, readable, and maintainable code