Sales Operations Analyst

Oversee day-to-day sales operations and ensure smooth, structured, and timely execution of sales activities. • Develop daily, weekly, and monthly work plans for the sales team, clearly defining priorities, activities, targets, and expected outcomes. • Plan and allocate team activities based on business priorities, workload, individual capabilities, and sales requirements. • Monitor execution against planned activities and proactively address delays, gaps, and productivity issues. • Ensure every team member has clearly defined responsibilities, targets, priorities, and timelines. • Use Project Management tool to effectively for assigning, tracking, and monitoring tasks across team members. • Build a culture of ownership, accountability, timely execution, and measurable performance. 

About the Role

Work at the intersection of business and technology, supporting operations, data analysis, automation, and digital tools to improve efficiency and growth. 

 Responsibilities 

• Support business operations using tech tools (Excel, CRM, dashboards)  
• Analyze data and generate insights for decision-making  
• Assist in automation workflows and process improvements  
• Coordinate between tech and business teams  
• Help in implementing digital solutions and tools  

 Skills Required 

• Basic knowledge of Excel / Google Sheets  
• Good analytical and problem-solving skills  
• Understanding of business processes  
• Interest in technology and automation  

 Details 

• Duration: 3–6 months  
• Mode: Remote  
• Certificate + PPO based on performance 

About AbleCredit

Anyone can build an AI demo. Building AI systems that are reliable, observable, secure, and trusted by enterprise customers is an entirely different challenge.

At AbleCredit, we're building an execution platform that combines AI models, APIs, business rules, human decisions, and enterprise systems into production workflows. Every workflow needs to be fast, resilient, auditable, and easy to extend. We’re solving hard problems- come join us while we build this rocketship.

The company was founded in June 2023 by Utkarsh Apoorva (IIT Delhi, built Reshamandi, Guitarstreet, Edulabs); Harshad Saykhedkar (IITB, ex-AI Lead at Slack); and Ashwini Prabhu (IIML, co-founder of Mythiksha, ex-Product Head at Reshamandi, HandyTrain).

About the Role

AbleCredit is looking for a detail-oriented RevOps Analyst to help scale the systems, data, and processes that power our go-to-market engine. You will sit at the intersection of Sales, Customer Success, Marketing, and Product, ensuring that our CRM, pipeline data, and reporting infrastructure give leadership a single, reliable view of the revenue funnel — from first outreach to bank and NBFC clients, through to renewal and expansion.

This is a high-visibility role for someone who enjoys working with data, is comfortable navigating ambiguity in a fast-growing startup, and wants to build the operational backbone of a GenAI platform that serves India's lending ecosystem.

Key Responsibilities

• Own the day-to-day administration of HubSpot, including data hygiene, deduplication, field mapping, pipeline stage governance, and user access management.

• Consolidate, clean, and standardize data arriving as files from multiple sources (e.g., partner/lender exports, internal team trackers) and reconcile it with HubSpot to maintain a single source of truth.

• Build and maintain dashboards and reports that track pipeline health, conversion rates, sales cycle length, forecast accuracy, and revenue against targets for the leadership and GTM teams.

• Partner with Sales and Customer Success leaders to support territory planning, account segmentation, quota tracking, and pipeline reviews for AbleCredit's bank and NBFC customers.

• Document and continuously improve lead-to-cash processes — lead routing, lead scoring, deal desk approvals, contracting, and handoffs between Sales, Onboarding, and Customer Success.

• Analyze funnel performance and customer data to surface trends, bottlenecks, and opportunities, and translate findings into clear, actionable recommendations for stakeholders.

• Support monthly/quarterly revenue forecasting and business reviews by consolidating data from CRM, finance, and product usage sources.

• Evaluate, implement, and maintain the broader RevOps tool stack (CRM, sales engagement, BI/reporting, contract management) and manage integrations between these systems.

• Act as a cross-functional point of contact for data requests, ad hoc analyses, and process troubleshooting from Sales, Marketing, Customer Success, and Finance.

• Maintain data accuracy and compliance standards appropriate for a platform operating in the regulated BFSI (banking, financial services, and insurance) space.

What Are We Looking For?

• Bachelor's degree in Business, Economics, Engineering, Statistics, or a related field.

• 4+ years of experience in RevOps, Sales Operations, or a related function; prior experience at a B2B SaaS, fintech, or BFSI-facing company is a plus.

• Strong proficiency in Excel/ Google Sheets; working knowledge of SQL and comfort querying and interpreting large datasets.

• Hands-on experience with HubSpot and BI/ visualization tools (e.g., Looker, Power BI, Tableau, or Metabase).

• Sharp analytical and problem-solving skills, with the ability to translate raw data into clear business insights.

• Excellent communication skills and the ability to work cross functionally with Sales, Marketing, Customer Success, Finance, and Product teams.

• High attention to detail, strong process orientation, and comfort operating with ambiguity in a fast-paced startup environment.

Good to Have

• Exposure to enterprise or B2B sales cycles involving banks, NBFCs, or other regulated financial institutions.

• Familiarity with sales engagement, contract/ CPQ, or customer success platforms.

• Basic scripting or automation skills (e.g., Python, Google Apps Script) for reporting workflows.

• Prior experience supporting forecasting, quota-setting, or compensation processes.

Why Join AbleCredit?

You'll join a fast-moving team building GenAI-powered infrastructure for one of India's most consequential industries — lending. You'll have direct visibility into how the business runs end-to-end, ownership over the systems and data that leadership relies on daily, and the opportunity to shape RevOps practices as the company scales.

Are you passionate about leveraging data to drive strategic decisions? Join us at OIP Insurtech, where you'll play a pivotal role in analyzing market trends, optimizing operational processes, and transforming customer experiences. Bring your analytical prowess and business acumen to collaborate with a dynamic team dedicated to shaping the future of insurance technology. Apply now and be part of revolutionizing the industry with cutting-edge insights and solutions.

Requirements:

• 3-5 years of experience 
• Capable of independently conducting various aspects of business analysis, including requirements gathering, process analysis, and documentation. 
• Proactive in identifying and prioritizing issues within their domain and taking the initiative to work with the team to resolve them.
• Strong background in accounting and/or financial controlling 
• Demonstrates a high level of skill and independence
• Understands the full business analysis lifecycle and is proficient in handling various business problems and custom cases.
• Good knowledge of English
• Experience in accounting business analysis in the IT industry is highly desirable 
• Working knowledge of software development concepts, technologies, practices, and principles, and the ability to use them in different situations independently
• Good understanding of the software development lifecycle

Duties and responsibilities:

• Works closely with the development team and other stakeholders to investigate model business functions, business processes, information flows, and data structures
• Investigate operational issues, problems, and new opportunities; seek effective business solutions through improvements in aspects of business areas or systems of interest
• Assists in the analysis of underlying issues and their root causes, and identifies available options
• Communicates with clients and other stakeholders and assists in presenting issues and solutions both verbally and in writing
• Specifies data, data objects, and information flows that align with the needs of the business
• Produces business analysis deliverables using relevant documentation styles in line with company standards
• Facilitates stakeholder meetings and workshops, and presents findings and actions both verbally and in writing to the business
• Able to translate business requirements into a structured form
• Able to create structure within projects and project teams following Agile principles
• Understands the domain (Insurance Industry) and how it functions, after spending 6M in the company
• Understands the entire Policy Lifecycle, after spending 6M in the company
• Experience in using tools like Jira, Confluence, LucidChart, or other software for requirements management, documentation, and process modeling
• Experience with Agile frameworks
• Experience with testing methodologies, test planning, and quality assurance processes to ensure reliable and robust systems

Salesforce Administrator / Developer

Chennai, India (Perungudi, OMR) – Work From Office

Experience: 3+ Years | Employment Type: Full-Time | Location: Chennai (Perungudi, OMR)

Job Summary

We're looking for a Salesforce Administrator / Developer with 3+ years of hands-on experience to support and enhance Salesforce solutions for our customers. This is a hybrid role spanning Salesforce administration, development, application support, troubleshooting, and delivery.

The ideal candidate is comfortable working directly with customer stakeholders — understanding business requirements, resolving application issues, and delivering Salesforce solutions end to end.

Key Responsibilities

• Provide Salesforce application support and troubleshoot customer issues and defects.
• Perform Salesforce administration — users, security, objects, fields, validation rules, reports, dashboards, and data management.
• Build and maintain Salesforce automation using Flow.
• Develop and maintain Apex classes, triggers, and other custom Salesforce solutions as required.
• Analyze business requirements and translate them into effective, scalable Salesforce solutions.
• Own development, unit testing, UAT support, deployment, and post-deployment validation.
• Partner directly with customer stakeholders to diagnose issues, provide technical guidance, and communicate solutions clearly.
• Maintain accurate technical and support documentation.
• Identify recurring issues and proactively recommend improvements to system functionality and processes.

Required Skills

• 3+ years of hands-on Salesforce Administration and/or Development experience.
• Strong Salesforce administration and configuration knowledge.
• Hands-on experience with Flow and Salesforce automation.
• Working knowledge of Apex development.
• Proven ability to troubleshoot Salesforce application issues and identify root causes.
• Solid understanding of Salesforce deployment and testing processes.
• Strong analytical, problem-solving, and communication skills.
• Comfortable working independently and directly with customers.
• Salesforce and ERP knowledge is mandatory

Preferred Qualifications

• Salesforce Administrator or Platform Developer certification.
• Experience with Sales Cloud and/or Service Cloud.
• Experience with LWC, integrations, APIs, or Salesforce deployment tools.
• Experience supporting enterprise applications or ERP systems.

Kindly request candidates without Salesforce and ERP knowledge to refrain from applying.

Job Description – Sales Operations Job

Title: Sales Operations Executive

Department: Sales

Role Overview

We are looking for a Sales Operations professional to support our sales team and maintain

strong relationships with existing clients. The role will be responsible for ensuring smooth

day-to-day operations, handling client queries, and managing relationships with existing

channel partners. This is an entry-level role, and freshers are welcome to apply.

Key Responsibilities

• Manage and maintain strong relationships with existing clients.

• Handle client queries and coordinate with internal teams to resolve issues on time.

• Follow up with clients to ensure timely transactions and repayments.

• Manage and maintain relationships with existing channel partners.

• Coordinate with channel partners for regular business opportunities and follow-ups.

• Coordinate with internal teams such as Credit, Operations, Risk, and Finance to ensure

smooth execution.

• Maintain accurate records of client and partner interactions.

• Ensure timely follow-up on pending documents, transactions, and other requirements.

Key Skills & Competencies

● Strong client relationship management skills

● Excellent verbal and written communication

● Good follow-up and coordination skills

● Strong problem-solving and ownership mindset

● Ability to manage multiple clients and priorities

● Understanding of lending, working capital, fintech, or financial services is preferred

● Good analytical and reporting skills

● Proficiency in MS Excel / Google Sheets

● Ability to work effectively with cross-functional teams

Are you passionate about leveraging data to drive strategic decisions? Join us at OIP Insurtech, where you'll play a pivotal role in analyzing market trends, optimizing operational processes, and transforming customer experiences. Bring your analytical prowess and business acumen to collaborate with a dynamic team dedicated to shaping the future of insurance technology. Apply now and be part of revolutionizing the industry with cutting-edge insights and solutions.

Requirements:

• 3-5 years of experience 
• Capable of independently conducting various aspects of business analysis, including requirements gathering, process analysis, and documentation. 
• Proactive in identifying and prioritizing issues within their domain and taking the initiative to work with the team to resolve them.
• Strong background in accounting and/or financial controlling 
• Demonstrates a high level of skill and independence
• Understands the full business analysis lifecycle and is proficient in handling various business problems and custom cases.
• Good knowledge of English
• Experience in accounting and business analysis in the IT industry is highly desirable 
• Working knowledge of software development concepts, technologies, practices, and principles, and the ability to use them in different situations independently
• Good understanding of the software development lifecycle

Duties and responsibilities:

• Works closely with the development team and other stakeholders to investigate model business functions, business processes, information flows, and data structures
• Investigate operational issues, problems, and new opportunities; seek effective business solutions through improvements in aspects of business areas or systems of interest
• Assists in the analysis of underlying issues and their root causes, and identifies available options
• Communicates with clients and other stakeholders and assists in presenting issues and solutions both verbally and in writing
• Specifies data, data objects, and information flows that align with the needs of the business
• Produces business analysis deliverables using relevant documentation styles in line with company standards
• Facilitates stakeholder meetings and workshops, and presents findings and actions both verbally and in writing to the business
• Able to translate business requirements into a structured form
• Able to create structure within projects and project teams following Agile principles
• Understands the domain (Insurance Industry) and how it functions, after spending 6M in the company
• Understands the entire Policy Lifecycle, after spending 6M in the company
• Experience in using tools like Jira, Confluence, LucidChart, or other software for requirements management, documentation, and process modeling
• Experience with Agile frameworks
• Experience with testing methodologies, test planning, and quality assurance processes to ensure reliable and robust systems

Position: Salesforce Developer

Location: Pune/Indore (Hybrid)

CTC Range: As per market standard

Experience: 5+ Years

Job Summary

We are seeking a skilled Salesforce Developer to design, develop, customize, and maintain Salesforce applications. The ideal candidate should have hands-on experience with Salesforce platform development, Lightning technologies, Apex, integrations, and best practices while collaborating closely with business stakeholders and cross-functional teams.

Key Responsibilities

• Design, develop, and maintain Salesforce solutions using Apex, Lightning Web Components (LWC), Aura Components, Visualforce, and SOQL/SOSL.
• Configure Salesforce Sales Cloud and Service Cloud based on business requirements
• Develop scalable custom applications, workflows, validation rules, approval processes, Flows, and Process Builder automation
• Build and consume REST/SOAP APIs for integrations with external enterprise applications
• Perform code reviews, unit testing, deployment, and production support
• Troubleshoot application issues and optimize system performance
• Work closely with Business Analysts, Architects, QA teams, and stakeholders during the SDLC
• Participate in Agile ceremonies including sprint planning, estimation, and retrospectives
• Maintain technical documentation and ensure adherence to Salesforce best practices

Required Skills

• 4–8 years of Salesforce development experience
• Strong expertise in:
• Apex
• Lightning Web Components (LWC)
• Aura Components
• Visualforce
• SOQL/SOSL
• Salesforce Flows
• Experience with REST and SOAP API integrations
• Knowledge of Salesforce deployment tools such as:
• Change Sets
• Salesforce DX (SFDX)
• VS Code
• Git
• Experience with CI/CD pipelines
• Strong understanding of Salesforce security model, sharing rules, profiles, roles, and permission sets
• Good knowledge of governor limits and platform optimization

Benefits:

• Flexible schedule
• Provident Fund

Application Question(s):

• 5+ Years in Salesforce development with integration focused approch or DO NOT APPLY
• Max notice period 30 days, If higher DO NOT APPLY****
• MAX budget 20 LPA if more then DO NOT APPLY
• Minimum 60% throughout your acedemics (10, 12 and Graduation) or DO NOT APPLY
• Must be staying Pune or Indore or DO NOT APPLY

Work Location: In person

The Business Operations team is seeking an intern to help run the daily engine that keeps our sales pods accountable and drives how we scale. This role offers exposure to the full BizOps stack — compliance auditing, process improvement, sales enablement, and the BPM and automation work that is transforming manual operations into streamlined workflows. Ideal candidates are sharp, operations-minded, and eager to build a foundation at the intersection of business operations and process automation. 

Responsibilities: 

• Run daily and weekly compliance audits across our sales-pod SOPs, upholding consistency and quality across every pod 
• Review CRM records - call logs, notes, next steps, task completion, and data completeness - to keep pipeline data accurate and decision-ready 
• Turn audit findings into signal, surfacing the recurring gaps and bottlenecks that point to where process should be tightened, standardized, or automated 
• Feed the BPM and automation initiatives, helping identify manual checks that can move into automated workflows and validating that they work as intended 
• Support sales enablement by helping keep the SOPs, trackers, and playbooks our pods rely on sharp and current 
• Assist with documentation of business processes, workflows, and team procedures 

Mandatory Technical Skills

• Salesforce Development
• Apex
• Apex Triggers
• Apex Classes
• Lightning Web Components (LWC)
• SOQL / SOSL
• Salesforce Flows
• REST/SOAP APIs
• Salesforce Integration
• Data Loader
• Salesforce Security & Sharing

·      Unit Testing / Test Classes