
Sales Operations Analyst
Client is actively seeking a Sales Operations Analyst to join our Chennai Tech & Data team, with a focus on supporting and maintaining our Salesforce ecosystem and its integrated applications. This role is ideal for candidates with prior experience in Salesforce and a strong analytical mindset, providing opportunities to drive operational improvements and contribute to strategic initiatives. The role will involve close collaboration with our onshore team in Canada/US to ensure the smooth operation and continuous enhancement of our Salesforce infrastructure.
If you're passionate about leveraging Salesforce, eager to expand your expertise, and excited by the idea of working in a dynamic environment that values innovation and efficiency, we invite you to join us in Chennai, where you can make meaningful contributions and advance your career.
Responsibilities
● Salesforce System Support: Investigate, analyze, and resolve issues and bugs within Salesforce Sales Cloud and its associated applications, escalating complex issues as needed.
● Enhancement Collaboration: Support the development and deployment of enhancements to the Salesforce ecosystem, working closely with stakeholders to ensure best practices and business needs are met.
● Quality Assurance: Conduct thorough testing of developed solutions to ensure they function correctly and integrate seamlessly with existing systems.
● Documentation and Knowledge Sharing: Maintain clear documentation of issues, solutions, and best practices, contributing to knowledge sharing and process improvement within the team.
● System Monitoring and Optimization: Monitor the performance of Salesforce systems, proactively identifying opportunities for optimization and efficiency improvements.
● Process Improvement: Contribute to refining and implementing operational processes and workflows, enhancing overall team efficiency and effectiveness.
● Agile Participation: Actively engage in Agile ceremonies, providing insights and collaborating with cross-functional teams to drive continuous improvement.
Qualifications for Success:
● Salesforce Expertise: 2+ years of experience in Salesforce administration, configuration, or customization. Salesforce Administrator certification is preferred but not mandatory.
● Agile Methodologies: Familiarity with Agile methodologies and tools like JIRA/Confluence is a plus.
● Analytical and Problem-Solving Skills: Strong ability to analyze issues, identify solutions, and implement process improvements.
● Communication Skills: Excellent verbal and written English skills to collaborate effectively with global teams.
● Proactive Learning: A motivated individual with a demonstrated desire to enhance skills and grow professionally in a fast-paced environment.
● Team Player: Ability to work both independently on assigned tasks and collaboratively within a team to achieve shared goals.

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About the role
Webnyay is looking for an experienced Backend Developer to build and scale reliable backend systems for our legal tech platform. You will work on core product architecture, high-performance APIs, and cloud-native services that support AI-driven workflows and large-scale data processing.
Responsibilities
- Develop backend services using Python, Django, and FastAPI
- Build scalable APIs and microservices for product features
- Implement event-driven and asynchronous workflows using Kafka
- Design and maintain backend integrations and data pipelines
- Deploy and manage services on Google Cloud Platform (GCP)
- Ensure performance, security, and reliability of backend systems
- Collaborate with product and engineering teams to deliver production-ready features
Requirements
- 4+ years of backend development experience
- Strong proficiency in Python
- Hands-on experience with Django and FastAPI
- Experience working with Kafka or similar messaging systems
- Working knowledge of GCP and cloud-based deployments
- Solid understanding of backend architecture and API design
- Experience with databases and production systems
- Experience building SaaS or platform-based products
- Exposure to AI-driven or data-intensive applications
Why Webnyay
- Build technology that improves access to justice
- Work on real-world, high-impact legal tech problems
- Collaborative and ownership-driven work culture
- Opportunity to grow with a fast-scaling startup
We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.
If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.
Location: Morbi
1. Passive Network Infrastructure Management
o Perform installation, termination, and testing of network (LAN) cabling – Cat6, Cat6A, and Fiber Optic cables for small and routine network requirements.
o Conduct network point verification, patch panel management, and labelling as per IT standards.
o Responsible to manage the larger project of Network Cabling work outsourced to Vendor, and ensure that the installation has been done as per the industry’s standard & Simpolo requirements.
o Handle basic switch port patching and un-patching based on IT team instructions.
o Responsible for proper network rack setup, dressing, and housekeeping.
o Identify and rectify basic cabling faults (damaged cable, patch cord issues, etc.).
o Coordinate with OEMs and vendors during cabling upgrades or new rollouts.
2. CCTV Surveillance Setup Support
o Install and configure CCTV cameras (IP and Analog) for small and routine requirements.
o Responsible to manage the larger project of CCTV work outsourced to Vendor, and ensure that the installation has been done as per the Simpolo requirements and standard.
o Perform daily health check and publish the report to management.
o Ensure proper cabling, power supply, and network connectivity for CCTV devices.
o Identify and rectify the CCTV related issue and ensure highes uptime of all the CCTV setup.
o Coordinate with the surveillance team or vendors for DVR/NVR installation, configuration, and troubleshooting.
o Perform physical checks and routine maintenance of cameras and cabling.
o Document camera locations and maintain an updated asset inventory for CCTV equipment.
3. Asset Management
o Perform asset tagging for all passive networking and CCTV-related equipment (IO ports, patch panels, switches, NVRs, cameras, etc.).
o Maintain accurate and up-to-date asset records in the company’s IT Asset Management tool.
o Update the system with new installations, replacements, or movement of assets.
o Coordinate with the central IT asset team for audit, verification, and tagging activities.
4. Routine Maintenance & Support
o Conduct regular health checks of passive network components (IOs, patch cords, racks, cables).
o Perform preventive maintenance activities for CCTV and networking setup.
o Support IT/network team during downtime, new setups, or relocations.
o Assist in warehouse, plant, or office expansions involving network/CCTV setup.
5.2.5. Reporting & Documentation
o Maintain accurate records of all cabling and CCTV-related work.
o Update layout diagrams and port utilization records as instructed.
o Escalate unresolved or critical issues to the internal IT team/vendor as per defined process.
- Deployment and production support.
- Strong knowledge of SQL database and experience in writing queries with and without ORM.
- Designing and creating RESTful APIs for internal and partner consumption
- Experience of code versioning tools, such as Git, Bitbucket, Github
Experience - 3-6 yrs
Skills : Swift , Objective -C.
Ecommerce industry is mandatory.
What we want:
➢ Can do attitude. Positive mind set.
➢ Experience in B2C applications.
➢At least 4 years of experience in mo
bile application development with a focus on iOS.
➢Proven experience with Swift or Objective C and Xcode.
➢Strong understanding of iOS development principles, patterns, and best practices.
➢Knowledge of mobile architecture patterns (MVC, MVVM, etc.) and design patterns (Singleton, Facade,etc.).
➢Familiarity with RESTful APIs, web services, and JSON.
➢Experience with third party libraries and APIs.
➢Experience with unit testing and continuous integration.
➢Excellent communication and problemsolving skills.
➢Ability to work independently and in a team environment.
➢Experience with performance and memory tuning.
➢Knack for benchmarking and optimization
Good to have:
➢Experience with Agile development methodologies.
➢Familiarity with Android development.
Location: Bangalore

● Languages: Swift, Kotlin, SQL
● Frameworks: RIBs, Kotlin Multiplatform, Spek
● Architectures: MVVM, MVP, Clean Architecture, etc
● Libraries: RxSwift, SwiftUI, etc
● Integrations: AWS services, Payment Gateways (Razorpay, etc), Google Maps,
Firebase, etc
● Experience: >= 2 years
● Proficient with iOS framework and Swift.
● Experience with reactive programming frameworks like RxSwift, ReactiveCocoa, etc
● Experience in designing, writing and maintaining a large complex app code base.
● Experience with design patterns like MVP, MVVM, Clean Architecture, etc.
- Experience in any one SaaS based Software & High available Infrastructure Architectures
- Financial/Banking domain knowledge (Risk, Fraud, Security Aspects) is a plus
- Debugging/Identifying root cause on faults/performance of an Application (at least one project should
- highlight this requirements)
- Working knowledge of any one of Interfaces (RestAPI/HttpProcessor/WinServices)
- Know-How of anyone Monitoring tool (Nagios / Graphana / Kubernates / AWS Cloud Watch)
- SQL programming
- Troubleshoot enterprise applications
- PHP, .net and MS SQL, Apache server and Linux
- Jira usage
- Certifications: ITIL certification is a Plus







