Delivery Manager - ERP (Microsoft Dynamics)

Note: Salary will be offered based on your overall experience and last drawn salary.

Job Title: Nodejs Developer (Full-time)

Location: Gurugram (Onsite)

Experience Required: 3+ Years

Working Days: 5 Days (Mon to Fri)

Job Summary

We are looking for a skilled Node.js Developer who is experienced with JavaScript/TypeScript, databases, and modern AI development tools. You will build and maintain backend applications, design scalable systems, and use AI tools to enhance development productivity. The role involves backend development, database management, API development, and cloud deployment.

What You’ll Be Doing

Backend Development

• Build and maintain Node.js applications, services, and APIs.
• Write clean, readable JavaScript/TypeScript code.
• Create and manage REST APIs; work with GraphQL when required.
• Develop microservices and containerized applications (Docker).
• Participate in code reviews and help maintain coding standards.

Database Work

• Design database schemas for PostgreSQL, MongoDB, and Redis.
• Write optimized SQL and NoSQL queries.
• Implement indexing and manage database performance tuning.
• Handle database scaling and caching strategies.

AI Tools & Productivity

• Use AI coding assistants (GitHub Copilot, Cursor AI, Tabnine).
• Integrate AI APIs (OpenAI, Claude) into backend applications.
• Build features powered by AI/ML capabilities.
• Use AI tools to debug and enhance code quality.

Deployment & Operations

• Deploy applications on AWS, Azure, or GCP.
• Set up CI/CD pipelines (GitHub Actions, Jenkins).
• Work with Docker and Kubernetes.
• Monitor backend services and perform troubleshooting.

Job Requirements

Must-Have (3 Years Experience)

• Strong hands-on experience with Node.js and Express.js.
• Excellent understanding of JavaScript/TypeScript, ES6+, async/await.
• Experience with at least one major database: PostgreSQL, MongoDB, Redis.
• Knowledge of API development (REST, GraphQL).
• Hands-on experience with Git and version control.
• Experience with testing tools like Jest, Mocha, or similar.

Bonus Skills (Good to Have)

• Cloud platforms: AWS, Azure, Google Cloud.
• Docker, Kubernetes.
• CI/CD pipelines.
• Frontend exposure (React/Vue/Angular).
• Message queues: RabbitMQ, Kafka.
• Caching: Redis, Memcached.
• API security: JWT, OAuth2.

• Ensuring the success of new AI products by focusing on scalability, potential biases, and compliance.
• Perform gap analysis on existing business data. Identify new data points.
• Developing business cases for AI in new and existing products.
• Work with executives and business line stakeholders to define the problems to solve with AI.
• Help prioritise and rank the solutions, develop business cases.
• Work closely with UI/UX, engineering and cross-functional teams to deliver with quick time-to-market and optimal products.
• Formulating product requirements and identifying new opportunities with the help of customer feedback, market analysis, and usability studies.
• Drive product launches including working with public relations team, executives, and other product management team members.

• “Problem solving with AI” mindset.
• Proven work experience in product management as an Associate Product/Product Manager.
• Knowledge and experience with Machine Learning and different Voice & Speech AI concepts such as neural networks, natural language processing, speech-to-text conversion clustering techniques, etc.
• Experience defining and developing a new product or service.
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management .
• Solid technical background with understanding and/or hands-on experience in software development and web technologies
• Skilled at working effectively with cross functional teams in a matrix organisation.
• MS/BS degree in Computer Science, Engineering or equivalent preferred.

Main Responsibilities:

• Logging all relevant incident/service request details, allocating categorization and prioritization codes.

• Providing first-line investigation and diagnosis using approved tools, systems and procedures.

• Resolving/fulfilling incidents/service requests that are in scope.

• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.

• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.

• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.

• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).

• Keeping customers informed of progress.

• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.

• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.

• Ensure the Configuration Management System (CMS) is maintained/updated.

• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.

• Ensure communication at all times is clear, concise, meaningful, professional and efficient.

• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.

• Identify need for Problem Management for reoccurring Incidents/Events.

• Understanding of and familiarity with Customers’ services and solutions.

• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).

• Actively participate as required in meetings (customer, 3rd party, internal).

• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.

• Act as delegate for Senior staff.

• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff. 

Experience

• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).

• 12+ x months in a process driven organization (must).

• Experience working in a multi-cultural/international environment (desirable).

• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).

Are you a natural sales person with a talent for closing deals over the phone? If so, we want to join you to our international voice process outbound sales team and take your career to new heights! We're seeking enthusiastic sales professionals who are ready to connect with customers around the world and drive results.

Position: International Voice Process Outbound Sales Representative

Location: #105 first floor Ashoka Bhopal chambers, SP road Begumpet Hyderabad Telangana 500003

Responsibilities:

-Conduct outbound calls to prospective customers across international markets.

-Engage with decision-makers to understand their needs and present tailored solutions.

-Build and maintain strong relationships with clients through effective communication and follow-up.

-Make outbound calls to prospective customers to generate new sales leads

-    Qualify leads and schedule appointments for the Verification Team

-     Meet and exceed weekly and monthly sales targets

-      Build and maintain strong customer relationships

Requirements:

Minimum of 1-2 years of experience in International Telemarketing or inside sales

   Excellent communication and Interpersonal skills

    Strong sales skills and a proven track record of meeting or exceeding sales targets

   Ability to work independently and as part of a team

  Strong organizational and time-management skills

We are seeking a talented React Developer with hands-on experience in MUI and Tailwind CSS, as well as expertise in state management tools such as Saga and Redux. The ideal candidate should have a passion for front-end development, an eye for design, and be comfortable working in a fastpaced environment. You will be responsible for creating user interface components using React.js, React Native integrating with RESTful APIs, and collaborating with cross-functional teams to build web applications.

Responsibilities:

 Build new user-facing features using React.js, React Native and other front-end technologies

.  Develop reusable components and libraries for future use.

 Collaborate with the development team to design and implement RESTful APIs.

 Translate designs and wireframes into high-quality code.

 Create responsive HTML designs based on wireframes built on PSD, Figma, and ETC. to work across mobile and web browsers.

 Develop and implement front-end architectures and design patterns.  Stay up-to-date with emerging trends and technologies in front-end development.

 Write unit tests and integration tests to ensure code quality.

 Ensure code follows best practices and coding standards.

 Work collaboratively with UX designers and product owners to ensure a seamless user experience

Job Responsibilities

• Analyze, design, and implement new product features, live the principles of evolvable architecture and modern design patterns
• Foster high product quality through unit testing, code reviews, secure coding, automation, defects fixing, and performance tuning
• Contribute to development process and tooling efficiency and improvements
• Constantly assess and utilize new technologies and approaches
• Working in an Agile-oriented environment (Kanban, Scrum)
• Cooperate with smart colleagues inside/outside boundaries of the team

Job Requirements

• At least 5 years of  SW development experience, ideally engineering in Computer Science or equivalent degree.

• Object-oriented development experience
• ASP.NET web development experience
• Working experience with Microsoft .Net Core and Entity Framework
• Experience with Dapper Framework.
• Experience with Web APIs, and MVC
• Experience developing Unit Tests
• Experience with iterative development methodologies
• Knowledge of ASP.NET, C#, MVC, and JavaScript, XML, JQuery is essential
• Knowledge of Angular/ReactJs will be an added advantage
• Development activities will require to work with Microsoft .Net (C#), React, Azure DevOps, SQL Server, and IIS
• Good experience with MS SQL development is essential - DML/DDL operations, stored procedures, views, functions, triggers
• Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution
• Proficient communication in English (both verbal and written) and strong customer focus.

• Creates marketing and social media campaigns and strategies, including budget planning, content ideation, and implementation schedules
• Understanding of SEO and web traffic metric
• Social Media Strategist using social media for brand awareness and impressions
• Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media best practices
• Critical thinker and problem-solving skills
• Collects customer data and analyses interactions and visits, plus uses this information to create comprehensive reports and improve future marketing strategies and campaigns
• Reports progress to senior marketing management
• Grows and expands company social media presence into new social media platforms, plus increases presence on existing platforms including Facebook, LinkedIn, Twitter, and Instagram
• Researches and monitors activity of company competitors
• Creates and distributes engaging written or graphic content in the form of e-newsletters, web page and blog content, or social media messages
• Provide constructive feedback
• Ability to interact with varied cultures
• Energetic, Confident, and Motivated & Self- driven

• Job Type: Full-time
• Experience: 3+ year
• Working Days: Mon to Sat (Except 1st, 3rd and 5th will be have off)
• Salary: Up to 35K
• Work Location: 801, Anand Mangal 3 opp. core Biotech, Rajnagar club Lane, Nr. Municipal school Ambawadi Ahmedabad Gujarat- 380006

• Azure Devops - Working experience in Azure yaml pipelines. (Note – Some say they worked in yaml but it’s for Jenkins and not Azure devops)
• Azure – Infrastructure automation using Terraform/ARM templates. (Note – Some say that they worked in terraform but it’s for AWS and not Azure). Please confirm Terraform for Azure infrastructure automation.
• Powershell scripting to automate and deploy .Net applications.

As a DB2 Administrator, candidate would involve in L2 activities, troubleshooting database & key responsible for Migration, Upgrading activities including DB2 replication suite and services.

Responsibilities -

·         Product lifecycle Management of DB2 LUW Product including replication suite

·         Perform Health check activities, monitoring, backup, space management, Maintenance i.e. Reorg / Run stat utilities

·         Follow-up CIRATS i.e. Compliance, Issue, Risk and APAR (Authorized Program Analysis Report) Tracking System

·         User management and BAU activities

·         Setup and maintenance of Data replication services

·         Disaster recovery and business continuity planning

·         Backup and recovery methods including point in time recovery

·         DB2 node directory / catalog configuration

·         Database performance tuning and troubleshooting

·         24*7 on call support for DB2 portfolio and applications

·         Provide best in class solutions for all business needs

·         Explore and help organization to implement best technical practises / recommendations to reduce technical debt and cost

·         Managing and maintaining physical databases including database storage management, procedures and tools for access, database security, monitoring and tuning the database

·         Analysing system storage capacity and recommending improvements to ensure efficiency

·         Assisting in the design and implementation of the physical framework of the database

Required Skillset -

• 6+ years of relevant experience in DB2 LUW Administration
• Good experience with
  • Performance tuning and troubleshooting
  • High availability solutions HACMP, TSA, MSCS Cluster
  • Monitoring, backup, recovery, IBM Data Server Manager, TSM , Commvault
  • Data replication, Q-replication & CDC
  • Implementing DB2 key features
  • Desirable experience with Db2 Pure scale
• Experience with tools i.e. ITM, Nagios, Service Now
• Experience with automation and scripting such as CRON, PowerShell, Shell Scripting
• Experience with configuring and usage of Clustering, db2diag and notification logs, snapshot and event monitor
• Experience with use of problem and change management tools

Other desired traits -

• Technical agility
• Good Team player, Self-starter
• Willing to take accountability and drive projects/tasks to completion
• Good written, verbal communication and interpersonal skills
• Ability to relate technical issues to non-technical personnel