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Amura Health
Amura Health cover picture
Amura Health logo

Amura Health

https://amura.ai
Founded :
2018
Type :
Product
Size :
100-500
Stage :
Raised funding

About

Good health changes everything


Amura helps people reverse their chronic diseases using Natural Molecule Therapy (NMT) protocols built using evidence-based science.


Over the last five years, we successfully helped thousands of people to become healthier than they were years ago, slowed down their ageing, made them happier and more productive.

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Tech stack

skill iconReact.js
skill iconReact Native
TypeScript
skill iconNodeJS (Node.js)
skill iconExpress
skill iconAmazon Web Services (AWS)

Company video

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Amura Health's video section

Candid answers by the company

What does the company do?
What is the location preference of jobs?
What are the company's goals?

Amura helps people reverse their chronic diseases using Natural Molecule Therapy (NMT) protocols built using evidence-based science.

Product showcase

Amura Super Health's logo
Amura Super Health
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Amura will identify all health conditions you have and reverse what is possible, tweak all your health systems so that they operate at their optimal best, and provide you with a 5 pronged therapy built on proven science
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Profile picture
Sangeetha

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Jobs at Amura Health

Amura Health
at Amura Health
3 candid answers
1 video
Swathi S
Posted by Swathi S
Chennai
7 - 12 yrs
₹30L - ₹55L / yr
skill iconAmazon Web Services (AWS)
skill iconPython
CI/CD
DevOps
Platform as a Service (PaaS)
+7 more

Amura’s Vision 


We believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain. This allows us to do more of everything that is important to each one of us.


Billions of healthier brains, sitting in healthier bodies, can take up more complex problems that defy solutions today, including many existential threats, and solve them in just a few decades.


Billions of healthier brains will make the world richer beyond what we can imagine today. The surplus wealth, combined with better human capabilities, will lead us to a new renaissance, giving us a richer and more beautiful culture.


These healthier brains will be equipped with deeper intellect, be less acrimonious, more magnanimous, and have a kinder outlook on the world, resulting in a world that is better than any previous time.

We find this vision of the future exhilarating. Our hopes and dreams are to create this future as quickly as possible and ensure that it is widely distributed and optimized to maximize all forms of human excellence. 


Role Overview 


We are looking for a highly skilled Senior DevOps Engineer (AI-Native Infrastructure & Platform Engineering) with deep expertise in AWS cloud infrastructure, automation, AI infrastructure operations, and modern DevOps/SRE practices.


This role goes beyond traditional DevOps and requires a seasoned specialist capable of building and operating AI-ready infrastructure platforms that support high-throughput APIs, LLM/AI workloads, GPU-based compute, data-intensive systems, real-time inference pipelines, and scalable ML platforms.


You will be responsible for architecting, automating, securing, and optimizing highly scalable and cost-efficient cloud environments that enable high-velocity engineering and AI teams. This is an ideal position for someone who combines technical ownership, an automation-first mindset, and a passion for developer productivity and platform reliability. 


Key Responsibilities 


Cloud Infrastructure & Platform Engineering (AWS) 

  • Architect, deploy, and manage highly scalable and secure infrastructure on AWS. Design cloud platforms supporting AI/ML workloads, data pipelines, real-time APIs, and high-concurrency backend systems.
  • Hands-on expertise with key AWS services including EC2, ECS/EKS, Lambda, RDS, DynamoDB, S3, VPC, CloudFront, IAM, CloudWatch, and GPU-enabled instances.
  • Build and maintain Infrastructure-as-Code (IaC) using Terraform, CloudFormation, or AWS CDK.
  • Design multi-AZ and multi-region architectures for high availability and disaster recovery (HA/DR).
  • Build reusable platform templates and shared infrastructure modules. 


AI/ML Infrastructure & MLOps 

  • Build and maintain infrastructure for LLM applications, AI inference workloads, model serving platforms, vector databases, and feature stores.
  • Support GPU-based workloads and optimize compute/storage usage.
  • Enable scalable deployment patterns for AI applications using Kubernetes/EKS. Collaborate with Data Science and ML Engineering teams on model deployment, training/tuning of models, CI/CD for ML systems, experiment environments, and reproducibility.
  • Support orchestration and deployment of AI workflows and inference services while implementing observability and reliability for AI pipelines. 


CI/CD, Automation & Developer Productivity 

  • Build and maintain CI/CD pipelines using GitHub Actions, GitLab CI, Jenkins, or AWS CodePipeline.
  • Automate deployments, environment provisioning, and release workflows.
  • Build self-service developer platforms, preview environments, and reusable deployment workflows to improve developer productivity.
  • Implement automated patching, scaling, backups, cleanup workflows, and drift detection. 


Containers, Kubernetes & Platform Reliability

  • Manage Docker-based environments, containerized applications, and optimize workloads using Kubernetes (EKS) or ECS/Fargate.
  • Manage autoscaling, cluster health, node pools, ingress, service mesh, and workload isolation.
  • Optimize infrastructure for performance, resilience, and cost-efficiency.
  • Implement progressive deployment strategies including blue/green, canary, and rolling deployments. 


Observability, Incident Response & SRE Practices

  • Implement observability stacks using CloudWatch, Prometheus, Grafana, ELK, Datadog, OpenTelemetry, or New Relic.
  • Build actionable dashboards and intelligent alerting systems while defining and tracking SLIs, SLOs, and SLAs.
  • Lead incident response, root cause analysis, and blameless postmortems to reduce operational toil and improve MTTR.

FinOps, Cost Governance & Security

  • Continuously monitor and optimize cloud costs (compute utilization, storage lifecycle, GPU usage, and data transfer) using AWS Cost Explorer, Budgets, Trusted Advisor, CloudHealth, or Kubecost.
  • Implement AWS security best practices for IAM, VPCs, security groups, NACLs, encryption, and manage secrets using KMS, SSM Parameter Store, or Vault.
  • Build secure CI/CD pipelines with automated security checks, least-privilege access, audit logging, and ensure compliance readiness for ISO 27001, SOC2, and GDPR.

Collaboration, Leadership & Platform Culture

  • Work closely with engineering, AI/ML, QA, product, and operations teams to drive a DevOps, SRE, GitOps, and automation-first culture.
  • Mentor junior DevOps and Platform Engineers while creating and maintaining detailed runbooks, architecture diagrams, and platform documentation.

Skills & Qualifications


Must-Have:

  • 7+ years of experience in DevOps, SRE, Platform Engineering, or Cloud Infrastructure Engineering.
  • Strong expertise in AWS cloud architecture, services, and deep understanding of Kubernetes (EKS), containers, and cloud-native systems.
  • Strong Infrastructure-as-Code expertise using Terraform, CloudFormation, or CDK. Strong Linux administration, networking, DNS, routing, and load balancing knowledge. Strong scripting/programming experience in Python, Bash, or Go (preferred). Experience with CI/CD automation, GitOps workflows, and observability platforms supporting scalable production systems.


Preferred / Nice-to-Have:

  • Experience with AI/ML infrastructure, MLOps, model serving, vector databases, GPU orchestration, and inference optimization.
  • Familiarity with Kafka, Redis, SQS, and event-driven systems.
  • Exposure to platform engineering, internal developer platforms, and tools like ArgoCD, Flux, Helm, and OpenTelemetry.
  • AWS Certifications: Solutions Architect, DevOps Engineer, or SysOps Administrator. Knowledge of distributed systems and large-scale platform operations. 


Preferred / Nice-to-Have:

  • Experience with AI/ML infrastructure, MLOps, model serving, vector databases, GPU orchestration, and inference optimization.
  • Familiarity with Kafka, Redis, SQS, and event-driven systems.
  • Exposure to platform engineering, internal developer platforms, and tools like ArgoCD, Flux, Helm, and OpenTelemetry.
  • AWS Certifications: Solutions Architect, DevOps Engineer, or SysOps Administrator. Knowledge of distributed systems and large-scale platform operations. 


Here are answers to some questions you may have

Where is your office?

Chennai (Velachery)

Work Model

Work from Office – because great stories are built in person!

Do you have an online presence?

https://amura.ai (we are @AmuraHealth on all social media)


Read more
Amura Health
at Amura Health
3 candid answers
1 video
Sangeetha A
Posted by Sangeetha A
Chennai
4 - 7 yrs
₹35L - ₹40L / yr
skill iconNodeJS (Node.js)
skill iconAmazon Web Services (AWS)
skill iconReact.js
skill iconReact Native

Amura’s Vision


We believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain. This allows us to do more of everything important to each one of us. Billions of healthier brains, sitting in healthier bodies, can take up more complex problems that defy solutions today, including many existential threats, and solve them in just a few decades.


Billions of healthier brains will make the world richer beyond what we can imagine today. The surplus wealth, combined with better human capabilities, will lead us to a new renaissance, giving us a richer and more beautiful culture. These healthier brains will be equipped with deeper intellect, be less acrimonious, more magnanimous, and have a kinder outlook on the world, resulting in a world that is better than any previous time.


We find this vision of the future exhilarating. Our hopes and dreams are to create this future as quickly as possible and ensure that it is widely distributed and optimised to maximise all forms of human excellence. We are building a health platform for the world, with features that don’t exist anywhere today. By the time you read this, we would have rolled out the first phase. When we roll out the second and third phases later this year and next, it will change the way medicine is practised around the world.


Role Overview: 

As a Senior Fullstack Engineer, you’ll work across frontend, backend, infrastructure, and scalable systems. This is not a role where you simply execute tickets.

You’ll be expected to:

• Think independently

• Solve hard engineering problems

• Build scalable systems

• Own features end-to-end

• Move fast with high responsibility


You’ll work closely with product, design, and engineering teams to create systems used by real people globally.


Roles & Responsibilities

• Build scalable backend services and APIs using Node.js (Express/NestJS)

• Develop responsive web and mobile applications using React and React Native

• Design and implement clean, scalable architectures

• Own features end-to-end: design → development → deployment

• Work on performance optimization, caching, async processing, and scalability

• Build and maintain microservices and event-driven systems

• Troubleshoot production issues and improve platform reliability

• Collaborate with DevOps teams on CI/CD, deployments, and automation

• Write high-quality, maintainable, production-grade code

• Continuously improve engineering standards and development workflows


What are we looking for?

• 4–7 years of backend engineering experience

• 3+ years with React and/or React Native

• Strong proficiency in JavaScript and preferably TypeScript

• Solid understanding of scalable backend systems and APIs

• Experience with SQL & NoSQL databases

• Strong understanding of caching systems like Redis

• Experience with messaging systems like Kafka, RabbitMQ, or SQS

• Familiarity with AWS, Docker, Git, and CI/CD pipelines

• Strong debugging and performance optimisation skills

• High ownership mindset and ability to thrive in fast-paced environments

• System design

• Scalability

• Real-world impact



Read more
Amura Health
at Amura Health
3 candid answers
1 video
Swathi S
Posted by Swathi S
Chennai
4 - 7 yrs
₹30L - ₹35L / yr
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconReact Native
TypeScript
skill iconJavascript
+3 more

Amura’s Vision


Job Description

We believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain. This allows us to do more of everything important to each one of us. Billions of healthier brains, sitting in healthier bodies, can take up more complex problems that defy solutions today, including many existential threats, and solve them in just a few decades.

Billions of healthier brains will make the world richer beyond what we can imagine today. The surplus wealth, combined with better human capabilities, will lead us to a new renaissance, giving us a richer and more beautiful culture. These healthier brains will be equipped with deeper intellect, be less acrimonious, more magnanimous, and have a kinder outlook on the world, resulting in a world that is better than any previous time.

We find this vision of the future exhilarating. Our hopes and dreams are to create this future as quickly as possible and ensure that it is widely distributed and optimised to maximise all forms of human excellence.

We are building a health platform for the world, with features that don’t exist anywhere today. By the time you read this, we would have rolled out the first phase. When we roll out the second and third phases later this year and next, it will change the way medicine is practised around the world. 


Role Overview:


As a Senior Fullstack Engineer, you’ll work across frontend, backend, infrastructure, and scalable systems.

This is not a role where you simply execute tickets. You’ll be expected to:

  • Think independently
  • Solve hard engineering problems
  • Build scalable systems
  • Own features end-to-end
  • Move fast with high responsibility
  • You’ll work closely with product, design, and engineering teams to create systems used by real people globally. 


Roles & Responsibilities


  • Build scalable backend services and APIs using Node.js (Express/NestJS)
  • Develop responsive web and mobile applications using React and React Native
  • Design and implement clean, scalable architectures
  • Own features end-to-end: design → development → deployment
  • Work on performance optimization, caching, async processing, and scalability
  • Build and maintain microservices and event-driven systems
  • Troubleshoot production issues and improve platform reliability
  • Collaborate with DevOps teams on CI/CD, deployments, and automation
  • Write high-quality, maintainable, production-grade code
  • Continuously improve engineering standards and development workflows


What are we looking for?


  • 4–7 years of backend engineering experience
  • 3+ years with React and/or React Native
  • Strong proficiency in JavaScript and preferably TypeScript
  • Solid understanding of scalable backend systems and APIs
  • Experience with SQL & NoSQL databases
  • Strong understanding of caching systems like Redis
  • Experience with messaging systems like Kafka, RabbitMQ, or SQS
  • Familiarity with AWS, Docker, Git, and CI/CD pipelines
  • Strong debugging and performance optimisation skills
  • High ownership mindset and ability to thrive in fast-paced environments
  • System design
  • Scalability
  • Real-world impact 
Read more
Amura Health
at Amura Health
3 candid answers
1 video
Sreenidhi Y
Posted by Sreenidhi Y
Chennai
4 - 9 yrs
₹15L - ₹60L / yr
skill iconNodeJS (Node.js)
skill iconNextJs (Next.js)
DevOps
API
SQL
+1 more

Role Overview

We’re hiring a Senior Backend Engineer who can build high-performance backend systems using Node.js. You’ll work on complex engineering problems, optimize for scale, and own features end-to-end.


Key Responsibilities

● Develop backend services, APIs, and microservices using Node.js frameworks (Express, Nest.js).

● Own modules end-to-end: design → implementation → testing → deployment.

● Write high-quality, testable, maintainable code.

● Optimize performance, scalability, and reliability across systems.

● Troubleshoot production issues, perform RCA, and improve stability.

● Work with databases (SQL & NoSQL), caching, and async processing.

● Collaborate with DevOps for CI/CD, deployments, and automation.

● Contribute to improving engineering standards, documentation, and processes


What we’re looking for:

● 4 to 7 years of hands-on backend development experience.

● Strong in Node.js, async patterns, TypeScript (preferred), and REST APIs.

● Solid understanding of: Data modeling Queues & background jobs Caching (Redis) API optimization

● Experience with relational DBs (PostgreSQL/MySQL) and NoSQL (DynamoDB/MongoDB/ Redis).

● Experience with messaging/queues: Kafka, RabbitMQ, SQS, or equivalent.

● Familiarity with Docker, Git, and CI/CD pipelines.

● Exposure to AWS or cloud infrastructure.

● Strong debugging and performance tuning skills.

● Ability to work in a fast-paced, startup-like environment.


Here are answers to some questions you may have


Where is your office?

Chennai (Velachery)


Work Model

Work from Office – because great stories are built in person!


Do you have an online presence?

https://amura.ai (we are @AmuraHealth on all social media)


For better insights:

https://drive.google.com/file/d/11UHgXqYc7XSJ3IAdFyEm-EurgOzqsmzA/view?usp=sharing

Read more
Amura Health
at Amura Health
3 candid answers
1 video
Sangeetha A
Posted by Sangeetha A
Chennai
4 - 7 yrs
₹20L - ₹35L / yr (ESOP available)
skill iconNodeJS (Node.js)
skill iconAmazon Web Services (AWS)
RESTful APIs
CI/CD
TypeScript
+7 more

Company: Amura Health

Location: Velachery, Chennai

Work Model: 6 Days Work From Office (Mandatory)

About Amura Health:


Amura Health is building a transformative health platform focused on improving human potential through better health outcomes. The company believes that healthier bodies lead to healthier brains, enabling people to solve more complex problems, contribute meaningfully to society, and create a better future.


The organization is building next-generation healthcare technology products and platforms that aim to redefine the way medicine is practiced globally. With a strong focus on innovation, scale, and impact, Amura Health operates in a fast-paced, high-ownership environment where engineers work on meaningful and technically challenging problems.


Role Overview

We are looking for a highly skilled Senior Backend Engineer with strong expertise in Node.js and distributed backend systems. The ideal candidate should have experience building scalable APIs, microservices, and backend infrastructure capable of handling high-performance workloads.


This role requires end-to-end ownership of backend modules, including architecture, development, testing, deployment, optimization, and production support. The candidate will collaborate closely with engineering, DevOps, and product teams to build reliable and scalable systems.


Key Responsibilities

Develop scalable backend services, APIs, and microservices using Node.js frameworks such as Express.js and NestJS.

Own backend modules end-to-end from design and implementation to testing and deployment.

Write clean, maintainable, reusable, and high-quality production-grade code.

Optimize application performance, scalability, reliability, and system efficiency.

Troubleshoot production issues, perform root cause analysis (RCA), and improve platform stability.

Work with relational and NoSQL databases for scalable data management.

Implement caching solutions using Redis and optimize API response times.

Work with queues and asynchronous processing systems such as Kafka, RabbitMQ, or Amazon SQS.

Collaborate with DevOps teams for CI/CD pipelines, deployment automation, and infrastructure improvements.

Participate in system design discussions and architectural decision-making.

Contribute to engineering best practices, documentation, and code review processes.

Work effectively in a fast-paced startup environment with high ownership and accountability.

Required Skills & Technical Expertise

Strong expertise in Node.js and backend development.

Hands-on experience with TypeScript, Express.js, and NestJS.

Strong understanding of asynchronous programming and event-driven systems.

Experience designing and consuming REST APIs.

Strong knowledge of microservices architecture and distributed systems.

Experience with SQL databases such as PostgreSQL and MySQL.

Experience with NoSQL databases such as MongoDB, DynamoDB, and Redis.

Knowledge of caching strategies and performance optimization.

Hands-on experience with messaging systems such as Kafka, RabbitMQ, or SQS.

Understanding of Docker, Git, and CI/CD pipelines.

Exposure to AWS cloud infrastructure and deployment environments.

Strong debugging, monitoring, and performance tuning skills.

Knowledge of scalable backend architecture and system reliability.


Eligibility Criteria

4 to 7 years of hands-on backend development experience.

Bachelor’s degree in Computer Science, Information Technology, or related engineering discipline.

Candidates from strong product engineering backgrounds will be preferred.

Experience working in fast-paced startup or high-growth product environments is preferred.

Strong communication, ownership, and problem-solving abilities are essential.

Must be comfortable working from office 6 days a week in Velachery, Chennai.


Ideal Candidate Profile


The ideal candidate is a strong backend engineer who has experience building scalable systems in product-driven environments. They should be comfortable taking ownership of backend services, solving complex engineering challenges, debugging production issues, and collaborating across teams.


The candidate should possess a startup mindset, demonstrate accountability, move quickly, and contribute proactively to engineering excellence.

Work Environment & Expectations

Work from Office model with mandatory in-office presence.

6 working days per week from the Velachery, Chennai office.

High ownership and accountability-driven engineering culture.

Collaborative and fast-paced startup environment.

Candidates should be comfortable working on high-impact systems and solving challenging technical problems.

Company Website

https://amura.ai

Read more
Amura Health
at Amura Health
3 candid answers
1 video
Sreenidhi Y
Posted by Sreenidhi Y
Chennai
7 - 14 yrs
₹40L - ₹70L / yr
skill iconReact Native
skill iconAmazon Web Services (AWS)
skill iconiOS App Development
skill iconAndroid Development

Company Description

Amura Health is a cloud-based platform designed to help individuals overcome lifestyle and chronic health conditions. Our approach combines cutting-edge medical expertise with Natural Molecule Therapy (NMT) protocols to reverse chronic diseases and promote optimal health. Powered by evidence-based science, we provide innovative solutions that empower individuals to achieve lasting wellness.


Role Overview

We’re looking for a seasoned Mobile App Lead who has built, deployed, and scaled mobile applications, ideally in high-growth HealthTech or B2C platform environments. This is a hands-on leadership role, deal for someone who blends deep technical expertise with product thinking, execution excellence, and a strong sense of ownership.


You’ll define the mobile architecture, lead end-to-end development, and ensure the app can handle millions of users, real-time health data, and secure transactions with high performance, reliability, and empathy for user experience.


Key Responsibilities:


1. Technical Leadership & Architecture

● Lead from the front — architect, design, and guide development of our mobile apps (Android/iOS or cross-platform).

● Define scalable, modular architectures and engineering standards.

● Oversee CI/CD pipelines, release automation, and environment configurations.


2. 0→1 Execution & Product Ownership:

● Translate business and clinical workflows into intuitive mobile experiences.

● Partner with product, design, and backend teams to take concepts from idea to launch.

● Iterate rapidly based on feedback and analytics to deliver meaningful outcomes.


3. Scalability, Reliability & Quality:

● Build for scale — apps capable of handling high concurrency, real time sync, and large transaction volumes.

● Own release management, QA automation, and feature-flag rollouts to ensure seamless, bug-free updates.

● Champion app performance optimization, load handling, and crash free experience.


4. Security, Privacy & Compliance:

● Implement privacy-first design; ensure compliance with data protection standards.

● Champion accessibility (WCAG) and inclusivity in design.

● Manage consent flows, secure data storage, and encryption.


5. Growth, Retention & Observability:

● Collaborate with product and analytics teams to design engagement features personalization, notifications, and retention loops.

● Implement observability tools for performance and stability tracking.

● Establish incident response playbooks and dashboards for proactive issue resolution.


6. Collaboration & Cross-Functional Alignment:

● Partner with backend and data teams to define optimized APIs, caching, and data flow for efficient app performance.

● Work closely with AI/ML teams on personalized insights, predictive health features, and smart engagement models.

● Enable continuous collaboration with design, QA, and product for cohesive outcomes.


7. Mentorship & Team Building:

● Build and mentor a high-performing mobile engineering team.

● Drive code reviews, knowledge-sharing, and innovation culture.

● Foster technical excellence and accountability across the team.


What We’re Looking For

● 7 to 14 years of experience in mobile development, with 5+ years in technical leadership or architect roles.

● Proven record of building and launching mobile apps from scratch (0→1) in high-growth startups or consumer tech.

● Expertise in React Native, with strong understanding of native app lifecycles and performance tuning.

● Experience integrating APIs, Bluetooth devices, wearables, chat/video SDKs, and health data standards (FHIR, HL7).

● Familiarity with cloud platforms (AWS, Azure, GCP) and CI/CD for mobile apps.

● Strong command over app security, data encryption, and secure communication protocols.

● Excellent leadership, communication, and problem-solving skills.


Here are answers to some questions you may have


Where is your office?

Chennai (Velachery)


Work Model

Work from Office – because great stories are built in person!


Do you have an online presence?

https://amura.ai (we are @AmuraHealth on all social media)


For better insights:

https://drive.google.com/file/d/11UHgXqYc7XSJ3IAdFyEm-EurgOzqsmzA/view?usp=sharing

Read more
Amura Health
at Amura Health
3 candid answers
1 video
supriya C
Posted by supriya C
Chennai
4 - 14 yrs
₹20L - ₹50L / yr (ESOP available)
skill iconNodeJS (Node.js)
skill iconPython
skill iconAmazon Web Services (AWS)

Role Overview:

We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology

foundation for our Support Excellence function. This role sits at the intersection of engineering,

product, and operations ensuring that our internal teams and, eventually, our end users

experience seamless, efficient, and data-driven support.

You will lead a small but high-impact team of engineers, own the support tooling roadmap, and

implement solutions that handle ticket triage, data quality issues, automation, and integrations

with our healthcare SaaS platform.

This is a hands-on technical leadership role ideal for someone who thrives on solving

operational challenges through technology, building frameworks from scratch, and enabling

customer-facing and internal support teams to scale effectively.

Key Responsibilities

1. Build & Enhance Support Platform:

● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,

knowledge bases, and automation bots.

● Design and implement scalable support frameworks, ensuring fast triage, data-driven

escalation, and high-quality resolution.

● Integrate support tooling with product backend, CMS, and analytics systems to enable

context-aware assistance.

2. Technical Leadership & Delivery:

● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,

and coding standards.

● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,

maintainable solutions.

● Partner closely with Program Managers and Business Analysts to translate requirements

into technical execution.

3. Automation, Data & AI-Driven Support:

● Implement automation workflows (bots, routing, notifications) to reduce manual load and

optimize SLA adherence.

● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive

resolution.

● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).

● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.

● Restore transparency and speed between business stakeholders and tech teams.

4. Cross-functional Collaboration:

● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured

early in the roadmap.

● Serve as the engineering voice in discussions on escalation flows, release readiness, and

customer-facing support enablement.

● Collaborate with content and ops teams to power self-service experiences (knowledge

bases, FAQs, in-app help).

5. Documentation & Knowledge Management:

● Maintain technical documentation for support tooling, workflows, and integrations.

● Contribute to knowledge bases (internal + external) alongside ops and content teams.

● Foster a documentation-first culture to enable faster onboarding and smoother

collaboration.

What We’re Looking For

Must-Have

● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead

role.

● Proven track record in building internal platforms, support tools, or automation systems.

● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration

experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira

Service Management).

● Experience leading small teams and owning delivery from design → build → release.

● Excellent problem-solving skills with a bias for execution in fast-paced environments.

Nice to Have

● Exposure to SaaS or healthcare platforms with multi-tenant architecture.

● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).

● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).

● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).

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Amura Health
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Sagar  Krishna
Posted by Sagar Krishna
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Chennai
3 - 5 yrs
₹10L - ₹20L / yr
Branding
Brand Management
Marketing Strategy
Content Strategy
Project Management

As a Brand marketing professional, you will be in charge of working out marketing strategies that help in positioning and promoting our brands, products, and services. You will be interacting with the growth, creative, social, website, SEO, sales, content, copywriting and user experience teams.


Responsibilities

• Collaborate in shaping and executing the brand's vision, ensuring a deep comprehension of its evolving trajectory over time.


• Contribute to the leadership in refining the brand's positioning, ensuring its readiness for future competition by managing a strategy aimed at enhancing brand vitality and its commitments to customers.


• Oversee brand strategy, planning, and its overall management.


• Cultivate innovation by spearheading the development of a robust pipeline of New Product Development (NPD), in alignment with the brand strategy and category insights.


• Take charge of our Visual and Verbal identity, aligning it with our positioning and maintaining consistent application across all customer touchpoints. Continuously evolve it to sustain brand momentum and align with an unwavering customer-centric approach.


• Identify and capitalize on trends and insights to optimize expenditures and performance.


• Engage in brainstorming sessions to generate novel and imaginative strategies for growth.


• Assess emerging technologies and offer visionary perspectives on their adoption when suitable.


• Ensure a unified brand message resonates across all platforms consistently.


Requirements


• BS/MS degree in marketing or a related field

• Proven working experience in Branding digital marketing

• Proven work experience in the Creative field

• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)

• Great problem-solving skills, because working for a fast-growing startup is filled with

challenges

• Great execution skills

• Ability to identify long-term trends in data

• Great communication skills

• Experience working with a content management system

• Strong project management skills

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Amura Health
at Amura Health
3 candid answers
1 video
Amit Varghese
Posted by Amit Varghese
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Chennai
5 - 10 yrs
Best in industry
skill iconAmazon Web Services (AWS)
skill iconJavascript
DynamoDB
skill iconJenkins
skill iconElastic Search
+1 more

As a Backend Developer for Amura, expect your days to be supercharged with challenges and excitement while building and mastering the core software with your own bare hands. You will be developing low-latency APIs and functions to exchange data between the server and the user ensuring high performance and responsiveness. You are going to work closely in developing challenging components like a chat application, event scheduler, and much more. We are looking for someone who comes alive while developing server-side application logic with good problem-solving skills.


Responsibilities

- Have an eye for building, maintaining, and creating a schema for RDBS.

- Define and communicate technical and design requirements.

- Build high-quality reusable code that can be used in the future.

- Work seamlessly in any IDEs like VS Code, WebStorm, etc.

- Work collaboratively with BA teams to ensure the requirement

criteria are met.

- Participate in the creative process. Thinking out of the box.

- Writing time-efficient, space-efficient, and generic code.

- Oversee all technical challenges that might occur during development.

- Delivering user story development as per acceptance criteria.

- Preparing LLD (Low-level document) on a solution or a component for better understanding to another developer.

- Participate in the entire application life cycle focusing on coding and debugging.

- Learn about new technologies and stay up to date with current best practices.


Requirements-

- Hands-on backend web development experience.

- 7+ years of relevant experience

- Decent understanding of Git, and Bit Bucket.

- Excellent grip on node JS/express JS, like how nodeJS/expressJS works, behind the scenes.

- A person who thinks like a compiler.

- Good problem-solving skills through JavaScript /Typescript.

- Ability to resolve a real-time problem through code.

- Familiar with Agile software development.

- Good understanding of JSON.

- Matured enough to consume and make API calls.

- Experience with issue tracking, and bug tracking tools like JIRA, and Azure DevOps.

- Working on any cloud services like AWS, or Azure would be an added advantage.

- Good at estimating ETA and also good at delivering by ETA.

- Be up for anything. A can-do attitude.

- Not just restricted to the backend.


What is our technology stack?

We have used top-notch technologies to build our product. We use React JS for web apps and react native for mobile apps. Both the frameworks are coded in typescript. We use AWS lambdas, ECS, and API Gateway for hosting our backend services. All the services are written in Node JS/Express JS. We use a wide variety of AWS services like Dynamo DB, S3, Cognito, SNS, SQS, CloudFront, etc. We use Figma for UI/UX design and wireframing.


Are there any technologies you want me to be good with? Yes, we expect you to be good in node Js


Here are answers to some questions you may have:


Who is Amura?

We are a health start-up with a presence in multiple countries


How old are you?

5 years


What is special about you?

Our clients. The Amura protocol is an intensive health program to follow and execute and the clients who choose to go through the journey are the most special. Next comes our team. The Amura Team is one filled with brilliant minds, brimming with creativity be it in operations, medical, or marketing. You can be one among them. Come and explore.


What is special about working with you?

You will grow crazy fast. As a rule of thumb, you can expect 5 years of growth for every year you are with us. But beware, growth like that cannot be achieved with life as usual. / But beware, growth like that cannot be achieved by any ordinary person.


What kind of people are you looking to add to your team?

We are looking for people who, when allowed to have a measurable

impact on the world will take it. Who value human life and are willing to work tirelessly on not only improving themselves for their own sake but for the benefit of everyone in the world. We work on the edge of our own best, striving to find what could come next in our growth. Anyone who joins the team will not only find the challenges they need to push

them, but also will have Amura at their back for support and guidance.


Is this a WFH role?

If you are in a role where you keep pushing your envelope every day, you are going to be asked to come to the office. But if you are in a role that calls for doing stuff that you are already very proficient in, you will be required to be in the


Where is your office?

Chennai (ECR)


Do you have an online presence?

https://amura.ai (we are @AmuraHealth on all social media)


Perks I get when I join Amura?

Health is the hardware of success. Amura has a one-of-its-kind performance health program. It has helped thousands of people to grow and flourish in dimensions that are important to them. Everyone in Team Amura, and their dependents, get all of our medical knowledge and services at no cost. This is very unique to Amura. Until you speak with one of us, you can never know what an unbelievable power-up it can be.

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