Amura Health
https://amura.aiAbout
Good health changes everything
Amura helps people reverse their chronic diseases using Natural Molecule Therapy (NMT) protocols built using evidence-based science.
Over the last five years, we successfully helped thousands of people to become healthier than they were years ago, slowed down their ageing, made them happier and more productive.
Tech stack
React.js
React Native
NodeJS (Node.js)
Express
Amazon Web Services (AWS)Company video
Candid answers by the company
Amura helps people reverse their chronic diseases using Natural Molecule Therapy (NMT) protocols built using evidence-based science.
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Jobs at Amura Health
NodeJS (Node.js)
PythonAmazon Web Services (AWS)Role Overview:
We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology
foundation for our Support Excellence function. This role sits at the intersection of engineering,
product, and operations ensuring that our internal teams and, eventually, our end users
experience seamless, efficient, and data-driven support.
You will lead a small but high-impact team of engineers, own the support tooling roadmap, and
implement solutions that handle ticket triage, data quality issues, automation, and integrations
with our healthcare SaaS platform.
This is a hands-on technical leadership role ideal for someone who thrives on solving
operational challenges through technology, building frameworks from scratch, and enabling
customer-facing and internal support teams to scale effectively.
Key Responsibilities
1. Build & Enhance Support Platform:
● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,
knowledge bases, and automation bots.
● Design and implement scalable support frameworks, ensuring fast triage, data-driven
escalation, and high-quality resolution.
● Integrate support tooling with product backend, CMS, and analytics systems to enable
context-aware assistance.
2. Technical Leadership & Delivery:
● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,
and coding standards.
● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,
maintainable solutions.
● Partner closely with Program Managers and Business Analysts to translate requirements
into technical execution.
3. Automation, Data & AI-Driven Support:
● Implement automation workflows (bots, routing, notifications) to reduce manual load and
optimize SLA adherence.
● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive
resolution.
● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).
● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.
● Restore transparency and speed between business stakeholders and tech teams.
4. Cross-functional Collaboration:
● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured
early in the roadmap.
● Serve as the engineering voice in discussions on escalation flows, release readiness, and
customer-facing support enablement.
● Collaborate with content and ops teams to power self-service experiences (knowledge
bases, FAQs, in-app help).
5. Documentation & Knowledge Management:
● Maintain technical documentation for support tooling, workflows, and integrations.
● Contribute to knowledge bases (internal + external) alongside ops and content teams.
● Foster a documentation-first culture to enable faster onboarding and smoother
collaboration.
What We’re Looking For
Must-Have
● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead
role.
● Proven track record in building internal platforms, support tools, or automation systems.
● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration
experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira
Service Management).
● Experience leading small teams and owning delivery from design → build → release.
● Excellent problem-solving skills with a bias for execution in fast-paced environments.
Nice to Have
● Exposure to SaaS or healthcare platforms with multi-tenant architecture.
● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).
● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).
● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
As a Brand marketing professional, you will be in charge of working out marketing strategies that help in positioning and promoting our brands, products, and services. You will be interacting with the growth, creative, social, website, SEO, sales, content, copywriting and user experience teams.
Responsibilities
• Collaborate in shaping and executing the brand's vision, ensuring a deep comprehension of its evolving trajectory over time.
• Contribute to the leadership in refining the brand's positioning, ensuring its readiness for future competition by managing a strategy aimed at enhancing brand vitality and its commitments to customers.
• Oversee brand strategy, planning, and its overall management.
• Cultivate innovation by spearheading the development of a robust pipeline of New Product Development (NPD), in alignment with the brand strategy and category insights.
• Take charge of our Visual and Verbal identity, aligning it with our positioning and maintaining consistent application across all customer touchpoints. Continuously evolve it to sustain brand momentum and align with an unwavering customer-centric approach.
• Identify and capitalize on trends and insights to optimize expenditures and performance.
• Engage in brainstorming sessions to generate novel and imaginative strategies for growth.
• Assess emerging technologies and offer visionary perspectives on their adoption when suitable.
• Ensure a unified brand message resonates across all platforms consistently.
Requirements
• BS/MS degree in marketing or a related field
• Proven working experience in Branding digital marketing
• Proven work experience in the Creative field
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Great problem-solving skills, because working for a fast-growing startup is filled with
challenges
• Great execution skills
• Ability to identify long-term trends in data
• Great communication skills
• Experience working with a content management system
• Strong project management skills
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Amazon Web Services (AWS)
Javascript
Jenkins
Elastic SearchAs a Backend Developer for Amura, expect your days to be supercharged with challenges and excitement while building and mastering the core software with your own bare hands. You will be developing low-latency APIs and functions to exchange data between the server and the user ensuring high performance and responsiveness. You are going to work closely in developing challenging components like a chat application, event scheduler, and much more. We are looking for someone who comes alive while developing server-side application logic with good problem-solving skills.
Responsibilities
- Have an eye for building, maintaining, and creating a schema for RDBS.
- Define and communicate technical and design requirements.
- Build high-quality reusable code that can be used in the future.
- Work seamlessly in any IDEs like VS Code, WebStorm, etc.
- Work collaboratively with BA teams to ensure the requirement
criteria are met.
- Participate in the creative process. Thinking out of the box.
- Writing time-efficient, space-efficient, and generic code.
- Oversee all technical challenges that might occur during development.
- Delivering user story development as per acceptance criteria.
- Preparing LLD (Low-level document) on a solution or a component for better understanding to another developer.
- Participate in the entire application life cycle focusing on coding and debugging.
- Learn about new technologies and stay up to date with current best practices.
Requirements-
- Hands-on backend web development experience.
- 7+ years of relevant experience
- Decent understanding of Git, and Bit Bucket.
- Excellent grip on node JS/express JS, like how nodeJS/expressJS works, behind the scenes.
- A person who thinks like a compiler.
- Good problem-solving skills through JavaScript /Typescript.
- Ability to resolve a real-time problem through code.
- Familiar with Agile software development.
- Good understanding of JSON.
- Matured enough to consume and make API calls.
- Experience with issue tracking, and bug tracking tools like JIRA, and Azure DevOps.
- Working on any cloud services like AWS, or Azure would be an added advantage.
- Good at estimating ETA and also good at delivering by ETA.
- Be up for anything. A can-do attitude.
- Not just restricted to the backend.
What is our technology stack?
We have used top-notch technologies to build our product. We use React JS for web apps and react native for mobile apps. Both the frameworks are coded in typescript. We use AWS lambdas, ECS, and API Gateway for hosting our backend services. All the services are written in Node JS/Express JS. We use a wide variety of AWS services like Dynamo DB, S3, Cognito, SNS, SQS, CloudFront, etc. We use Figma for UI/UX design and wireframing.
Are there any technologies you want me to be good with? Yes, we expect you to be good in node Js
Here are answers to some questions you may have:
Who is Amura?
We are a health start-up with a presence in multiple countries
How old are you?
5 years
What is special about you?
Our clients. The Amura protocol is an intensive health program to follow and execute and the clients who choose to go through the journey are the most special. Next comes our team. The Amura Team is one filled with brilliant minds, brimming with creativity be it in operations, medical, or marketing. You can be one among them. Come and explore.
What is special about working with you?
You will grow crazy fast. As a rule of thumb, you can expect 5 years of growth for every year you are with us. But beware, growth like that cannot be achieved with life as usual. / But beware, growth like that cannot be achieved by any ordinary person.
What kind of people are you looking to add to your team?
We are looking for people who, when allowed to have a measurable
impact on the world will take it. Who value human life and are willing to work tirelessly on not only improving themselves for their own sake but for the benefit of everyone in the world. We work on the edge of our own best, striving to find what could come next in our growth. Anyone who joins the team will not only find the challenges they need to push
them, but also will have Amura at their back for support and guidance.
Is this a WFH role?
If you are in a role where you keep pushing your envelope every day, you are going to be asked to come to the office. But if you are in a role that calls for doing stuff that you are already very proficient in, you will be required to be in the
Where is your office?
Chennai (ECR)
Do you have an online presence?
https://amura.ai (we are @AmuraHealth on all social media)
Perks I get when I join Amura?
Health is the hardware of success. Amura has a one-of-its-kind performance health program. It has helped thousands of people to grow and flourish in dimensions that are important to them. Everyone in Team Amura, and their dependents, get all of our medical knowledge and services at no cost. This is very unique to Amura. Until you speak with one of us, you can never know what an unbelievable power-up it can be.
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About the company
About Us
Incubyte is an AI-first software development agency, built on the foundations of software craft, where the “how” of building software matters as much as the “what”. We partner with companies of all sizes, from helping enterprises build, scale, and modernize; to pre-product founders bring their ideas to life.
Incubees are power users of AI across the SDLC for speed and efficiency. Guided by Software Craftsmanship values and eXtreme Programming practices, we bring velocity together with the discipline of quality engineering to deliver high-impact, reliable solutions – fast.
Guiding Principles
- Living and breathing our guiding principles on a daily basis is key to success at Incubyte:
- Relentless Pursuit of Quality with Pragmatism
- Striving for exceptional quality without losing sight of practical delivery needs.
- Extreme Ownership Taking full responsibility for decisions, work, and outcomes.
- Proactive Collaboration Actively seeking opportunities to collaborate and leverage the team’s collective strengths.
- Active Pursuit of Mastery Continuously learning, improving, and mastering the craft, never settling for ‘good enough’.
- Invite, Give, and Act on Feedback
- Creating a culture of timely, respectful, actionable feedback for mutual growth.
- Ensuring Client Success Acting as trusted consultants and focusing on delivering true value and outcomes for clients.
Job Description
This is a remote position
Experience Level
This role is ideal for engineers with 5+ years of total experience, including strong hands-on software development experience and 1+ year of technical leadership experience, with a proven track record of shipping complex projects successfully.
An experienced individual contributor and leader who thrives in large, complex projects with widespread impact.
Role Overview
As a Senior Engineer, you’ll ensure that projects don’t just get built — they get shipped. You’ll be the driving force behind architecture design, technical decision-making, project delivery, and stakeholder communication.
A Senior Craftsperson is a multiplier for any team:
- Able to independently own ill-defined, highly ambiguous projects.
- Thinks holistically across Product, Design, Platform, and Operations to deliver highly impactful solutions.
- Shapes roadmaps to tackle complex problems incrementally.
- Raises the quality, correctness, and suitability of their team’s work, with visible impact across their business domain and beyond.
- Strong mentor, role model, and coach for other engineers.
If you take pride in shipping high-quality software, mentoring teams, and creating an environment where engineers can thrive, we’d love to hear from you.
What You’ll Do
- Lead projects end-to-end, from architecture to deployment, ensuring timely, high-quality delivery.
- Collaborate with Engineering and Product Managers to plan, scope, and break work into manageable tasks.
- Always know if the project can ship, with clear trade-offs when needed.
- Drive technical decisions with a shipping-first mindset and active participation in key meetings.
- Maintain deep knowledge of your services, identifying risks and creating mitigation strategies.
- Review code for quality and best practices, mentoring engineers to improve their craft.
- Communicate clearly with stakeholders, set realistic expectations, and build trust.
- Support and guide engineers, helping unblock issues and foster collaboration.
- Anticipate challenges, prepare fallback plans, and facilitate problem-solving.
- Keep documentation accurate, up-to-date, and accessible.
You will also:
- Lead highly ambiguous projects of critical business impact, balancing engineering, operational, and client priorities.
- Link technical contributions directly to business impact, helping the team and stakeholders align.
- Contribute meaningfully to team goals, with visibility into business objectives over multiple quarters.
- Ensure safe rollout of new features through incremental releases, monitoring, and metrics.
- Anticipate and mitigate risks across connected systems, ensuring minimal operational impact.
- Proactively improve system quality and longevity while leveling up those around you.
- Shape roadmaps, vision, and practices of the engineering discipline, influencing both your team and the wider business.
Requirements
What We’re Looking For
- 5+ years of software development experience, with strong architectural design skills.
- Strong hands-on experience with Python and PHP (must-have) and react.js (good-have).
- 1+ year in a technical leadership role, managing pods or cross-functional teams.
- Proficiency in system design, service ownership, and technical documentation.
- Strong experience with code reviews and quality assurance practices.
- Proven ability to communicate effectively with technical and non-technical stakeholders.
- Track record of delivering complex projects on time.
You will also bring:
- Ability to own large, complex projects with widespread impact.
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Benefits
What We Offer
Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.
Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk.
Cutting-Edge Projects: Work on exciting projects with the latest AI technologies
Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance.
Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind.
And More: Extra perks to support your well-being and professional growth.
Work Environment
- Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results.
- Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered.
- Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team.
Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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About the company
About Pendo
Pendo is a leading product experience and software analytics platform that helps companies understand how users interact with their software and improve those experiences. It operates in the product analytics and digital adoption space, enabling organizations to combine analytics, in-app guidance, and user feedback in one unified platform.
Pendo – Key Highlights
- Founded in 2013, headquartered in Raleigh, North Carolina
- Serves 14,000+ companies globally
- Processes 20B+ daily events and supports 1B+ users
- 850+ employees across global offices
- Raised $350M+ total funding from investors like General Atlantic, Tiger Global, and Sapphire Ventures
Chisel was acquired by Pendo in 2026, marking a key milestone in its journey. The acquisition strengthens Pendo’s push into AI-driven product experience, with Chisel’s agentic capabilities becoming a core part of Pendo’s broader platform vision.
Chisel Labs is an AI-powered product management platform built to help product teams move faster and make better decisions. It operates in the product management and AI SaaS space, bringing feedback, roadmapping, and documentation into a unified system of record.
At its core, Chisel functions as an AI PM Agent, automating workflows like PRDs, research, and feedback analysis - allowing teams to focus on strategy, prioritization, and product outcomes.
About Chisel
Chisel is a lean, globally distributed team with presence across the US and India. The team operates at the intersection of AI, product management, and enterprise SaaS, with a strong emphasis on ownership, speed, and building for real-world product teams at scale. Post-acquisition, the team is now part of Pendo’s broader organization.
🏆 Milestones
- Founded in the early 2020s as a next-gen product management platform
- Built one of the early AI-native PM agents for automating product workflows
- Grew adoption across global teams with integrations like Jira, Salesforce, and Zendesk
- Achieved strong product recognition across PM tooling ecosystems
- Acquired by Pendo (2026) to accelerate AI innovation in product experience
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About the company
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Founders:
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- Ashish Kurmi: CTO & Co-Founder, with experience at Plaid, Uber, and Microsoft.
Advisors:
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