Technical Program Manager

Sales Manager

Location: Remote (India)

Experience: 1–4 Years

Compensation: Performance-based + Incentives

Company: Stairio

About Stairio

Stairio builds scalable digital infrastructure for hospitality and service-driven businesses.

We do not just build websites — we build complete booking systems, hotel management platforms, and digital revenue infrastructure that help hotels reduce OTA dependency, increase direct bookings, and own their brand.

Our primary focus is hotels and hospitality businesses.

Role Overview

As a Software Sales Officer at Stairio, you will own the full client acquisition and deal-closure lifecycle.

You are responsible for:

• Identifying and engaging potential clients
• Positioning Stairio as a revenue and brand-control solution
• Finalizing project scope and features
• Collecting complete business inputs
• Ensuring clean handover before development begins

Performance is measured by quality closures, structured handovers, and long-term client value.

Target Market

Primary Focus (High Priority)

• Budget, mid-scale, and boutique hotels
• Guest houses, homestays, lodges
• Small hotel chains
• Hotels dependent on OTAs (MakeMyTrip, Booking.com, Goibibo, etc.)
• Hotels with outdated or non-functional booking websites

Secondary Market (Optional)

• Cafes and restaurants
• Consultants and professionals

Outreach efforts should remain strongly focused on hotels and hotel management systems.

Sales Process Structure

Step 1: Connect and Present

You will receive structured leads,

Your objective is to position Stairio as a revenue growth and brand ownership solution, not just a website provider.

Step 2: Deal Closure (Full Ownership Required)

Before development begins, you must:

• Finalize required features (Booking engine, payments, admin panel, etc.)
• Collect business details (contact information, policies, pricing logic, room data)
• Collect complete content (logos, images, text, branding assets)

Incomplete projects should not move to development.

Step 3: Handover and Relationship Continuity

Once all inputs are finalized:

• The project is officially handed over
• Development begins
• You maintain relationship continuity with the client

Required Skills

• Strong communication and negotiation skills
• Ability to sell value, not just price
• Experience in B2B sales / SaaS / hospitality sales preferred
• Comfortable interacting with hotel owners and decision-makers
• Structured and disciplined documentation approach
• High ownership mindset

Bonus if you:

• Understand hotel operations or OTA commission structures
• Have existing hospitality contacts

Why Join Stairio

• High-growth startup environment
• Direct impact on revenue and business expansion
• Performance-based earning potential
• Opportunity to grow into Regional or National Sales leadership roles

Professional Conduct

• Client data, pricing, and internal processes are strictly confidential
• Client diversion or misuse of information is prohibited
• Ethical and structured sales practices are mandatory

Job Summary: We are seeking a proactive and technically skilled information security (SOC) Engineer/Analyst to monitor, detect, and respond to cybersecurity threats in real-time. The ideal candidate will have strong analytical skills, be detail-oriented, and possess a sound understanding of threat landscapes, SIEM tools, and incident response. The ideal candidate will possess a strong foundational understanding of cybersecurity governance, robust technical skills in security operations, and a commitment to staying abreast of the evolving threat landscape and internal security requirements.

Key Responsibilities

• Monitor security events and alerts from SIEM and other security tools.
• Perform initial triage and investigation of potential threats or anomalous behavior.
• Escalate incidents according to severity and defined procedures.
• Document incidents, provide root cause analysis, and maintain detailed logs.
• Analyze threat intelligence feeds and correlate with internal data.
• Assist in threat hunting and vulnerability management activities.
• Support continuous improvement of SOC processes and playbooks.
• Collaborate with other IT and Security teams for incident resolution.
• Assist in developing and tuning SIEM rules, queries, and dashboards for threat detection.
• Contribute to vulnerability management and secure configuration of internal systems and cloud environments.
• Support the testing and execution of recovery plans for security systems and data.
• Document incident findings, remediation steps, and contribute to post-incident reviews.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Cybersecurity, or related field.
• 2–5 years of experience in a SOC environment or similar security operations role.
• Familiarity with SIEM tools (e.g., Splunk, QRadar, Sentinel).
• Understanding of TCP/IP, firewalls, IDS/IPS, and common attack vectors.
• Knowledge of malware, phishing, ransomware, and social engineering tactics.
• Hands-on experience with endpoint protection, network monitoring, and forensic tools.
• Excellent communication and documentation skills.
• Preferred Certifications:
• CompTIA Security+ or CySA+
• Vendor-specific SIEM certifications.

Location: Bangalore 

Experience: 4-8 years

Interview Process - Two Rounds - First Round Virtual

Second Round-Face to Face at Bangalore

Key Skills Required

☁️ Cloud & Infrastructure

• Strong hands-on experience with AWS Cloud Services
• Proficiency in Terraform for Infrastructure as Code (IaC)
• Experience in managing scalable cloud environments

⚙️ Containerization & Orchestration

• Solid experience in Kubernetes (K8s) for container orchestration
• Understanding of microservices architecture

🔄 CI/CD & DevOps

• Hands-on experience with Azure DevOps (CI/CD pipelines)
• Experience in build, release, and deployment automation

📊 Observability & Monitoring

• Strong experience with Prometheus & Grafana
• Expertise in setting up alerts, dashboards, and monitoring system health

🔐 API Gateway & Security

• Experience with Kong or equivalent API Gateway
• Understanding of API security controls (authentication, rate limiting, policies)

🧠 Core Technical Competencies

• Strong Linux troubleshooting and system debugging skills
• Proficiency in scripting (Bash / Python / Shell)
• Understanding of networking concepts: TCP/IP, HTTP, DNS, Load Balancing
• Experience with system architecture and distributed systems

🚨 SRE Responsibilities

• Monitor system performance, reliability, and availability
• Handle incidents, perform troubleshooting, and conduct RCA
• Automate operational tasks to improve efficiency
• Build and maintain scalable, resilient infrastructure
• Collaborate with development and DevOps teams for system improvements

🧪 Good to Have

• Experience with Finacle operations
• Exposure to API/load testing tools like JMeter or Gatling
• Familiarity with logging tools like Loki

🤝 Soft Skills

• Strong communication and collaboration skills
• Ability to document processes and technical workflows clearly

🎯 Ideal Candidate

A hands-on SRE/DevOps Engineer with strong exposure to:

• AWS + Terraform + Kubernetes
• CI/CD (Azure DevOps)
• Monitoring + API Gateway security 

The Opportunity:

Agami unlocks the power of data to create opportunities for consumers, businesses and society. We gather, analyze and process data in ways others can’t. For more than 5 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. We believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.

Expected Deliverables & Outcomes:

Provide leadership and management for regional sales territory and sales development activities, in alignment with the strategic company direction. Responsible for retaining current customers as well as developing and attracting new customers. Responsible for learning and selling current products and new products, keeping abreast of new technologies, recommending/sharing changes and trends seen in the field and meeting sales goals in targeted markets.

Responsibilities:

1. Prospect and close sales leads to help generate revenue for the company.
2. Responsible for developing, implementing, and evaluating the sales strategy.
3. Should have strong management and coaching skills to support the learning and development of the sales team.
4. Support the learning and development of the sales team
5. Coordinate with sales representatives to generate and meet with prospective leads
6. Track and report all sales activities
7. Develop and execute sales strategy through market analysis

Driving Results:

Sets positive, compelling goals and aggressive schedules for improvement. Translates the vision/mission of the organization into actionable, quantitative plans. Conveys a sense of urgency and drives issues to closure.

Managing Performance

Translates overarching business goals into specific objectives for each member of the team. Holds people accountable for agreed-to results. Identifies and keeps others focused on the most 

important metrics that drive the business and uses CRM and reporting tools consistently to effectively manage the territory

Building Commitment

Motivates others to pursue common objectives with excitement about the future. Radiates enthusiasm for goals and infects others with a shared optimism and excitement. Conveys a genuine belief to succeed despite the toughest obstacles.

Building Relationships and Using Influence

Builds and sustains excellent relationships at all levels both internally and externally. Uses relationship networks to strategically accomplish objectives. Communicates excitement about the business and motivates others to pursue common objectives.

Communication

Communicates passion, energy, intensity, and excitement. Is highly articulate and makes arguments in a compelling matter and comes to the point.

Energy/Endurance

Has a high capacity for work and shows passion, energy, endurance, and intensity. Maintains focus through days of long hours and multiple priorities

Minimum Qualifications:

• Bachelor’s degree in marketing or business administration
• Should have at least 3 to 5 years of experience selling multiple software products and services into key accounts. Selling SAAS products /Cloud experience, Call Center and CRM selling experience will be preferred.
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Ready to travel
• Proven success rate at levels above quotas
• Experience in planning and implementing sales strategies.
• Should be a relationship builder at the C or VP level
• Should follow a consultative approach to sales
• Strong business vertical domain expertise needed/preferred in at least 2 verticals (BFSI, RETAIL, EDUCATION, HEALTHCARE, BPO/ITES)

Role: DevOps Engineer

Experience: 2–3+ years

Location: Pune

Work Mode: Hybrid (3 days Work from office)

Mandatory Skills:

• Strong hands-on experience with CI/CD tools like Jenkins, GitHub Actions, or AWS CodePipeline
• Proficiency in scripting languages (Bash, Python, PowerShell)
• Hands-on experience with containerization (Docker) and container management
• Proven experience managing infrastructure (On-premise or AWS/VMware)
• Experience with version control systems (Git/Bitbucket/GitHub)
• Familiarity with monitoring and logging tools for system performance tracking
• Knowledge of security best practices and compliance standards
• Bachelor's degree in Computer Science, Engineering, or related field
• Willingness to support production issues during odd hours when required

Preferred Qualifications:

• Certifications in AWS, Docker, or VMware
• Experience with configuration management tools like Ansible
• Exposure to Agile and DevOps methodologies
• Hands-on experience with Virtual Machines and Container orchestration

Role Summary

·       Deliver Sourcing and Category Management for the Contingent Labor category in the Americas region (LATAM, US and Canada). Majority of spend is in the U.S.

·       Support development and execution regional category strategy and plan

·       Provide category thought leadership, knowledge sharing and continuous improvement

·       This position will be in India

Responsibilities

·       Manage team member activities including setting individual targets, team targets and performance monitoring

·       Analyze spend, identify opportunities and deliver programs that generate cost savings, contract improvements and risk mitigation

·       Develop and execute category strategies and plans in concert with the other functional teams (Recruiting, Finance, Legal, Sales & Delivery Teams)

·       Provide thought leadership and promote knowledge sharing process across all regions

·       Provide support to sales & delivery teams in responding to RFPs for procurement of Temp Labor.

·       Obtain support and agreement for procurement strategies from key stakeholders to ensure optimal compliance.

·       Work with internal stakeholders to identify and support their need for filling contingent labor roles

·       Initiate and manage Rfx’s (RFQ’s, RFI’s and RFP’s) related contract labor

·       Contract negotiation and implementation

·       Define and manage key supplier relationships to deliver improvement in performance, cost, service and quality. Responsible for Supplier Relationship Management program.

·       Measure supplier performance against contractual and service delivery targets.

·       Lead supplier review meetings with business stakeholders and suppliers to assess supplier performance and contract compliance and take corrective action as required. Promote vendor capabilities within the organization. Provide official communication to suppliers as necessary.

·       Negotiate Savings and best possible commercials across the contingent labor category. Track and report savings.

·       Establish and report on measurable performance metrics for all procurement activities including supplier performance, payment terms, contractual terms, savings, and spend under management

·       Establish and develop relationships with all key stakeholders: suppliers, internal customers; engaging with internal recruitment team, procurement, payables and other business stakeholders.

·       Assist in providing procurement solutions to our clients

·       Drive value added activities by implementing innovative strategies that both support and align with the organization’s priorities and goals

·       Develop and Manage the Supplier Diversity Initiative

Key Skills/Experience:

·       5+ years Procurement experience delivering contingent labor category sourcing/buying services, strategic sourcing, contract negotiation and supplier relationship management.

·       Advanced knowledge of the US contingent labor marketplace (e.g. suppliers, rates, labor laws, technology, rate benchmarking tools)

·       Exposure to contract laws, negotiation, market dynamics, commercial strategy, strategic sourcing, contract management and supply relationship management

·       Experience evaluating, selecting, and implementing a VMS technology

·       Strong communication skills and drive desired results within the organization

·       Excellent people management skills; Proficient in verbal communication, writing, time management, organizational and presentation skills

·       Ability to interact and influence at all levels

·       Excellent analytical and decision-making skills

·       Exceptionally strong work ethic displaying a mature, professional, service-oriented attitude with an ability to adjust quickly to change

·       Motivated, self-starter and achievement oriented

·       Demonstrated ability to build relationships / partnerships (internal and external), and ability to influence and drive change

·       Proficiency in Microsoft Office suite, including Word, PowerPoint and Excel

·       Excellent negotiation, influence, mediation & conflict management skills

·       Bachelor’s Degree required, Advance degree and/or Contingent Labor certification a plus

Customer Service Manager

We are seeking applications to work remotely from India with experienced bachelor and above qualified professionals with proven and successful experience in a similar role, ideally in a corporate accounting environment with exposure to wide range of clients.

Friendly, diligent and with great communication skills, Client Services Officer (freelancer) need to meet deadlines and deliver outstanding customer service for an Australian based accounting firm.

MUST REQUIREMENTS

• Excellent level of English communication skills in writing, and speaking
• 5-10 years customer service experience in corporate business environment
• Minimum bachelor degree or above in business related discipline ( Accounting, Commerce, Finance, Business Administration)

TASKS INCLUDE

• Handling client calls and emails, responding in a timely manner.
• Preparing Statements of Advice.
• Preparing documentation for meetings.
• Lodging applications and preparing submissions for new business.
• Liaising with internal teams and colleagues to resolve problems and find solutions.
• Creating and maintaining client files.
• Liaising with financial institutions on behalf of clients.
• Giving technical support to clients on bespoke software, if they are using it at home.
• Processing client orders, such as new company formations, trusts or self-managed superannuation funds.
• Assessing client budgets and creating financial plans.
•  

ROLE REQUIREMENTS

• Excellent level of English communication skills in writing, and speaking
• Must have customer service experience
• High time management and organisational skills
• Has Microsoft office experience
• Excellent telephone manner
• Preferable experience in a similar position
• Must have administration experience
• A passion for great customer service
• Reception/administration experience
• Ability to time manage a variety of tasks
• High attention to detail

Technical skills: 

• Well documented experience with .NET framework and C#
  • Well documented experience with http://asp.net/">ASP.NET MVC
  • Experience with JavaScript libraries (for example jQuery) 
  • Experience with HTML, JavaScript and CSS 
  • Experience with integrating and developing web services (REST, WCF) 
  • Experience with Unit and Integration testing 
  • Experience with system design and requirement analysis 
  • Knowledge about ORM frameworks (for example Entity Framework) 
  • Good understanding on how to develop stable, high performing and maintainable high scale systems 

Bonus: 

• Experience with Test Driven Development
  • Experience with Domain Driven Design
  • Experience with JavaScript frameworks (for example AngularJS) 
  • Experience with UI frameworks (for example Twitter Bootstrap) 
  • Experience with mobile application development 

Job Description :

- Should have handson experience of more than 1+ years

- Good knowledge of NodeJS, ExpressJS or Restify

- Should have good knowledge of JavaScript.

- Experience implementing frontend using Angular 2+.

- Any database knowledge (SQL.Mongo or NoSQL)

- Basic understanding of version control using GIT

- TypeScript knowledge would be a plus

- Should have good logical skills.