Senior Project Manager

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

About the Role

We are seeking a Site Reliability Engineer (SRE) with a minimum of 2 years of experience who is passionate about monitoring, observability, and ensuring system reliability. The ideal candidate will have strong expertise in Grafana, Prometheus, Opensearch, and AWS CloudWatch, with the ability to design insightful dashboards and proactively optimize system performance.

Key Responsibilities

• Design, develop, and maintain monitoring and alerting systems using Grafana, Prometheus, and AWS CloudWatch.
• Create and optimize dashboards to provide actionable insights into system and application performance.
• Collaborate with development and operations teams to ensure high availability and reliability of services.
• Proactively identify performance bottlenecks and drive improvements.
• Continuously explore and adopt new monitoring/observability tools and best practices.

Required Skills & Qualifications

• Minimum 2 years of experience in SRE, DevOps, or related roles.
• Hands-on expertise in Grafana, Prometheus, and AWS CloudWatch.
• Proven experience in dashboard creation, visualization, and alerting setup.
• Strong understanding of system monitoring, logging, and metrics collection.
• Excellent problem-solving and troubleshooting skills.
• Quick learner with a proactive attitude and adaptability to new technologies.

Good to Have (Optional)

• Experience with AWS services beyond CloudWatch.
• Familiarity with containerization (Docker, Kubernetes) and CI/CD pipelines.
• Scripting knowledge (Python, Bash, or similar).

Why Join Us

At MyOperator, you will play a key role in ensuring the reliability, scalability, and performance of systems that power AI-driven business communication for leading global brands. You’ll work in a fast-paced, innovation-driven environment where your expertise will directly impact thousands of businesses worldwide.

Position Overview:

As a Senior QA Engineer, you will play a critical role in driving quality across our product offerings. You will work closely with developers and product/support teams to ensure that our storage and networking monitoring solutions are thoroughly tested and meet enterprise-level reliability. A strong background in automation testing using Python and scripting is essential, along with proven debugging experience in enterprise products utilizing AWS, Cloud, and Kubernetes technologies. You will act as a key advocate for quality across the organization, interacting with diverse teams and stakeholders to push the boundaries of product excellence.

Work Location- Pune

Job Type- Hybrid

Key Responsibilities:

• QA and Automation Testing:Come up with exhaustive test plans and automation test-cases using Python and scripting languages to validate end to end real world scenarios.
• Enterprise Product Testing:Test enterprise-grade products deployed in AWS, Cloud, and Kubernetes environments, ensuring that they perform optimally in large-scale, real-world scenarios.
• Debugging and Issue Resolution:Work closely with development teams to identify, debug, and resolve issues in enterprise-level products, ensuring high-quality and reliable product releases.
• Test Automation Frameworks:Develop and maintain test automation frameworks to streamline testing processes, reduce manual testing efforts, and increase test coverage.
• Customer Interaction:Be open to interacting with cross-geo customers to understand their quality requirements, test against real-world use cases, and ensure their satisfaction with product performance.
• Voice of Quality:Act as an advocate for quality within the organization, pushing for excellence in product development and championing improvements in testing practices and processes.
• Documentation:Create and maintain detailed documentation of testing processes, test cases, and issue resolutions, enabling knowledge sharing and consistent quality assurance practices.

Qualifications:

• Bachelor’s or master’s degree in computer science, Software Engineering, or a related field.
• 3+ years of hands-on experience in QA and automation testing, with a strong focus on Python and scripting.
• Proven experience in testing and debugging enterprise products deployed in AWS, Cloud, and Kubernetes environments.
• Solid understanding of storage and networking domains, with practical exposure to monitoring use-cases.
• Strong experience with automation testing frameworks, including the development and execution of automated test cases.
• Excellent debugging, problem-solving, and analytical skills.
• Strong communication skills, with the ability to collaborate with diverse teams across geographies and time zones.
• Experience in working in agile development environments, with a focus on continuous integration and delivery.
• Passion for quality and a relentless drive to push the boundaries of what can be achieved in product excellence.

Company Overview:

Virtana delivers the industry’s only unified platform for Hybrid Cloud Performance, Capacity and Cost Management. Our platform provides unparalleled, real-time visibility into the performance, utilization, and cost of infrastructure across the hybrid cloud – empowering customers to manage their mission critical applications across physical, virtual, and cloud computing environments. Our SaaS platform allows organizations to easily manage and optimize their spend in the public cloud, assure resources are performing properly through real-time monitoring, and provide the unique ability to plan migrations across the hybrid cloud.

As we continue to expand our portfolio, we are seeking a highly skilled and hands-on Senior QA Engineer with strong Automation focus to contribute to the futuristic development of our Platform.

Why Join Us

• Opportunity to play a pivotal role in driving quality for a leading performance monitoring company with a focus on storage and networking monitoring.
• Collaborative and innovative work environment with a global team.
• Competitive salary and benefits package.
• Professional growth and development opportunities.
• Exposure to cutting-edge technologies and enterprise-level challenges.

If you are a passionate QA Engineer with a strong background in automation, testing, and debugging in AWS, Cloud, and Kubernetes environments, and if you are eager to be the voice of quality in a rapidly growing company, we invite you to apply and help us raise the bar on product excellence.

Required Skill Set

Software Engineer/Senior Software Engineer/Lead Engineer-Java

· Experience in Core Java 5.0 and above, Angular, Data Structures, OOPS, Multithreading, Algorithms, Collections, Unix/Linux

· Possess good architectural knowledge and be aware of enterprise application design patterns.

· Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications.

· Good development experience with RDBMS

· Good knowledge of multi-threading and high volume server side development

Basic working knowledge of Unix/Linux

· Excellent problem solving and coding skills in Java

· Strong interpersonal, communication and analytical skills.

· Should have the ability to express their design ideas and thoughts.

Job Brief-

·        Understand product requirements and come up with solution approaches

·        Build and enhance large scale domain centric applications

·        Deploy high quality deliverables into production adhering to the security, compliance and SDLC guidelines

Role Title: Developer - Guidewire Integration-Config

Role Purpose

We are looking for a Developer for our Claims Guidewire team, who is a technology enthusiast, and eager to be part of a culture of modern software engineering practices, continuous improvement, and innovation.

As a Developer, you will be part of a dynamic engineering team and work on development, maintenance, and transformation of our strategic Claims Guidewire platform. You will learn about software applications, technology stack, ways of working and standards.

Key Accountabilities

·        Deliver software development tasks for Claims Guidewire applications, in the areas of Integration and Configuration, with expected quality measures and timeframe, e.g., coding, writing unit test cases (G-Unit) and unit testing, debugging and defect fixing, providing test support, providing release support.

·        Communicate with technical leads and IT groups for understanding the project’s technical implications, dependencies, and potential conflicts.

·        Research issues reported in Production, perform root cause analysis and document them, respond to and resolve technical issues in a timely manner.

·        Perform versioning of the release updates and resolve the code conflicts while merging and promoting the code to higher environments.

·        Develop their technical and functional knowledge on Claims Digital Guidewire platform.

·        Understand and follow Guidewire’s cloud standards for application development.

·        Active participation in team meetings like daily stand-ups, risk forums, planning sessions and retrospectives.

Skills & Experience

·        3+ years of development experience on Guidewire cloud platform and applications, Guidewire certification preferred.

·        Hands on development expertise on Guidewire ClaimCentre with configuration and integration

·        Experience in Guidewire platform (Gosu scripting / Edge APIs / UI / Data Model)

·        Should have knowledge on Admin data loading, Assignment and Segmentation Rules, Pre-update and Validation rules, Authority limits, Financials (checks, reserves, recoveries …)

·        Good experience on LOB configuration and related type-lists

·        Good experience on integration components including plug-ins, messaging (and supporting business rules), batches, REST APIs and programs that call the Guidewire application APIs.

·        Experience on any database Oracle / SQL Server and well versed in SQL.

·        Experience of working in a CI/CD setup and related tools/technologies

·        Insurance domain knowledge with Property & Casualty background preferred.

Location- Gurugram

CTC- Upto 25lpa

mavQ is seeking a motivated Consultant to join our team. You will be an integral member of the Professional Services team dedicated to work on the recently acquired mavQ’s Electronic Research Administration products built on a REST based Java platform running in Tomcat. The work is about 70% implementation and new development and 30% maintenance.

Work Location: Hyderabad, India.

What You will be doing:

• Work closely with the Business Analysts and Project Managers to implement the products on new customer sites 
• Analyze client requirements and match with system functionality to develop SOWs.
• Develop tools and applications with producing clean, standardized, and scalable code
• Look into ways implementation tasks can be automated using appropriate tools and scripting
• Troubleshooting bugs and answering implementation questions from customers and the product teams. 
• Collaborate with other cross-functional teams
• Ensure change management processes are followed
• Ensure software is up-to-date on latest versions of Apache Tomcat, Apache Solr and Java

What you will bring:

• Overall 2-5 Years of experience.
• Web development using Java, JavaScript, XML, XSLT, CSS, REST API, Apache Solr, Apache XSL-FO, Apache Tomcat
• Database knowledge of SQL, T-SQL
• Some ETL experience - Knowledge of Pentaho Business Intelligence / Pentaho Data Integration preferred.
• Basic understanding of upgrading Java applications running on Tomcat to newer versions of Java and Tomcat. 
• Basic understanding of cloud computing & distributed systems.
• Basic understanding of command-line interfaces & shell
• Internally motivated, able to work proficiently both independently and in a team environment  
• Strong communication skills with both internal team members and external business stakeholders 
• Strong initiative to find ways to improve solutions, systems, and processes
• Experience with agile development methodologies including Kanban and Scrum
• Analytical mind with problem-solving aptitude

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation
• Personal Accident Policy (Disability Insurance) -
• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered
• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Professional Development opportunities through various mavQ sponsored certifications on multiple technology stacks including Google Cloud, Amazon & others

• Within a team of more than 60 people, you will be in charge of: entire HR activities and will carry out the following duties:
• Managing company staff, including coordinating, and supporting the recruitment process.
• Manage Internal and External communication related to HR
• Bridging management and employee relations by addressing demands, grievances, or other issues 4) Preparation and implementation of HR policies and guidelines
• Support Group policies, good practices and guidelines to managers and monitoring they are properly applied locally
• Compliance implementation and grievance handling. Nurture a positive working environment
• Ensure legal compliance throughout human resource management
• Employee engagement Activities, General administration work at Bangalore office including procurement of office supplies
• Coordination with suppliers, vendors, and service providers for Ecocert
• Maintaining knowledge of changing trends, best practices, regulatory changes in human resources and associated fields.

Education:

• Bachelor’s degree + Diploma/MBA in HR
• Experience: 5+ years in human resources (proven working experience as HR Manager or HR Executive) or recruitment

Technical skills: -

• In-depth knowledge of labour law and HR best practices
• Demonstrable experience with Human Resources metrics
• Extensive knowledge of HR policies and systems
• Knowledge of HR systems and databases (HRIS)
• Familiarity with HR software and working knowledge of MS Office

Behavioural skills:

• Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset
• People oriented and results driven
• Ability to architect strategy along with leadership skills
• Autonomy, proactivity, accountability
• Attention to details
• Adept to problem-solving and conflict resolution
• Excellent active listening, negotiation, communication, and presentation skills.
• Handle confidential matters with discretion

Research accounts, identify key players and generate interest for products/service offerings

• Maintain and expand your database of prospects within your assigned territory
• Prospect and build a sales pipeline for the Sales Managers via outbound calling, email communications, andother direct marketing methods
• Understanding customer needs and requirements
• Qualify all sales leads, routing the opportunities to the appropriate Sales Managers for further development andclosure
• Follow up with each Sales Manager, post meeting. Determine result of respective meeting, follow upappropriately to close the loop
• Consistently log and record each-and-every outreach made, in CRM, producing regular activity reports
• Act as a bridge between Marketing and Sales. Be cognizant of each marketing initiative, and work towardcorporate objectives
• Close sales and achieve quarterly quotas
• Team with channel partners to build a pipeline and close deals
• Perform effective online demos to prospectsRequirements
• Ability to comprehend the AVASOFT service offerings/product line and to communicate our value proposition toprospects
• Strong Internet research skills required
• Excellent presentation skills, verbal and written communication skills, and interpersonal skills.
• Highly organized and attentive to detail
• Self-starter with solid follow-through and multi-tasking capabilities
• Ability to handle a fast-paced environment and challenging workload, must work well individually or as a memberof a team
• Highly motivated with a strong desire to succeed
• Relies on experience and judgment to plan and accomplish goals
• Bachelor's degree or equivalent, preferably in related field