Job Description:
A) Order punching and processing for ITC PSPD Product Portfolio. B) Order Acknowledgement to Customer with relevant details of Sale Order Indent Numbers. C) Follow up with ITC PSPD team for order reconciliation and other pendency. D) Posting of communication on a daily basis with Customer pertaining to dispatch of materials from Mills. E) Handling calls and emails, responding to inquiries, and routing information to concerned departments. F) Preparation of Claims and Complaints received from Customer.
Educational Qualifications: Diploma or Degree in any subject (Part Time / Full Time). Working knowledge of MS Office & proficiency in Tally. Experience Requirements: Minimum working experience of one to two years in back-end team Retail/FMCG or other business. Others: ● Fluency in local language and knowledge of English is mandatory. ● Basic exposure to accounts, data entry, data processing, and order fulfillment. ● Working Hours: 10:00 AM - 06:00 PM (Monday-Saturday). ● Exposure to Paper Packaging Printing Industry will be an added advantage.
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About us:
Company website: https://www.neulife.com/
INNOVERTUS NUTRITION TECHNOLOGIES INDIA PVT.LTD. is part of the Neulife Group, the leading Indian entity in the field of advanced nutraceuticals and dietary supplements.
Incorporated over a decade ago, we are pioneers in introducing the concept of sports nutrition as well as educating the masses about the need to be fit and healthy, thus facilitating and educating an entire generation of fitness enthusiasts.
Warehouse Executive:
Essential Duties and Responsibilities: Include the following. Other duties may be assigned.
(Amazon Flex, Flipkart, Paytm, Snapdeal, 1MG, Nykaa, HealthMug, Mindful Eating)
- Responsible for all Marketplace order processing thru online portal of Amazon Flex, Flipkart, Paytm, Snapdeal,1MG & Healthmug & Mindful Eating.
- Responsible for shipment labels & correspondent invoices to attach correctly with shipment.
- Posting sales Invoices for all current dated shipped orders in ERP system.
- Maintaining MIS report on daily basis in Excel for orders posted on same day.
- Providing MIS report & Inventory report to the management team on mail for the shipment sent on same day.
- Planning & allocation for inventory as per consumption on all marketplace periodically & fulfilling inventory requirement whenever necessary.
- Proper managing of Returns on online E-Commerce portal & making required communication with respective E-commerce business associated for any discrepancies in returns.
- Recording returns in ERP system by raising Credit Note for the material returned & received in warehouse.
- Proper coordination with courier partner for shipment to be get picked up on time.
- Responsible for raising online ticket for claim if material received damaged & different product
- Maintaining separate data of Orders, Returns & claims along with filling of paperwork.
- Coordination with E-Commerce business team of company for smooth operations & proper communication to avoid unnecessary discrepancies.
As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.
Education and/or Experience:
Bachelor’s degree and have an experience of 3 – 7 years and has good understanding of the subject.
Benefits:
- Flexible work hours, Work from home and holidays policy
- Open and collaborative work culture
- Competitive salary
Please apply with below details in your resume:
- Current CTC
- Expected CTC
- Earliest joining period (In days)