This role will support FinTech Product Team with various ongoing change initiatives and day-to-day product operations such as
a) Testing and data analysis of platform and financial accounting datab) Campaign management for hosts and guests
c) CS Ticket deep dives informing product functionality for example.
Requirements:
- Experienced in core financial accounting concepts under U.S. GAAP accounting principles
- Ability to analyze and interpret large and complex datasets
- Strong attention to detail and ability to document test procedures and outcomes
- Demonstrated ability to work both independently and collaboratively
- Ability to write and execute SQL queries, Python Scripts
- Skilled in Spreadsheet application (e.g. Microsoft Excel, Google Sheets) for data analysis functionality - Pivot tables, VLOOKUP, formulas, etc.
- Experience in Quote-to-Cash business processes is a plus
- Experience and familiarity with Oracle Financial Applications is a plus - particularly Oracle Financials General Ledger, Subledgers, Financial Accounting Hub.
- Familiarity with Big Data Systems (Presto etc.) is a plus
Our Work Culture
We constantly strive and take pride in building a productive, diverse and stress-free work environment for our employees. We take keen interest in ensuring maximum work life balance for our employees. To achieve this, we offer benefits like –
Additional Performance based perks, Insurance Benefits, Generous Leaves and Vacations, Informal Office Outings and many more.
To ensure holistic development of the employees we also conduct workshops like personality development, stress handling, leadership and confidence building etc.
If you think your values align with the vision of the company, kindly proceed with filling out the Job Application form and we will be happy to interact with you.
Good Luck!
About TechnoIdentity Solutions
Founded a decade ago, a group of seasoned professionals came together to ask ‘How might we use technology to bring the world closer to social justice?’ A small team was put together to create incredible solutions for organisations working towards delivering large scale impact. Today, we’re a global organisation providing disruptive software solutions to our customers who are solving important problems in their industry and also the world we live in. At TechnoIdentity, we challenge our team of passionate technologists to create forward-looking solutions for our customers that improve operational efficiency and bolster their bottom line. We empower them with the tools, methodologies and decision-making to make real impact, fast. We invite creative minds and businesses to TechnoIdentity, let’s collaborate to transform lives through technology.
Life at TechnoIdentity is shaped by the belief that everyone deserves to bring their authentic self to work and as responsible adults, you will choose to spend your time wisely on things matters the most to you.
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Pega Developer:
Total Yrs of Experience: 6 to 7
PEGA Experience: 6 years
Certification:
Must – CSSA or valid CLSA – part 1
Nice to have - CLSA
Job description:
Must
• At least 6+ yrs experience in PEGA implementation
• Hands on experience in OOAD, technical architecture definition
• Working experience on database SQL programming , J2EE
• Experience with BPM implementation methodology like SmartBPM, Scrum and onshore-offshore mode.
• Experience with client facing management role at onsite/offshore
• Experience with estimation
• Experience with project planning, scheduling, risks/issues identification,
• Experience in business development activities like proposal response, solution building, client presentation
• Strong leadership and people management skill
Nice to Have
• Knowledge on DSM, mobile Framework
• Experience with App-server configurations, deployment in complex technical environment
• PMP/Prince II certification
Who We Are:
Founded in 2018, HighLevel Inc. is a B2B SaaS Platform catering to Marketing Agencies. We aim to provide a comprehensive solution for marketing agencies, offering cutting-edge tools and seamless client service. Our diverse clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center/Sales agencies, and freelancers. We serve various niches such as real estate, dental & medical, local businesses, e-commerce, professional, and field services.
Our platform encompasses a wide range of products, including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments, and more. Currently, we support over 20,000 agencies and 300,000 small & medium businesses. Our remote team of 800+ professionals operates across 15 nations.
Who You Are:
The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.
Essential Functions:
- Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture.
- Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
- Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; and implementing change.
- Being able to interpret data that translates into action to improve the team.
- Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability.
- Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; and analyzing information and applications.
- Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; and implementing changes.
- Responsible for providing employees with technical resources; providing technical advice; resolving problems; and disseminating advisories, warnings, and new techniques.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations.
- Act as an escalation point for high-severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions.
- Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration.
- Be readily available with cameras on throughout the shift to assist customers and team members via Zoom.
Experience/Education/Certifications Required:
- Associate's/ Bachelor's degree or equivalent experience
- 5+ Years in management
- SaaS software experience
- Several years running technical customer-facing teams.
- Experience in managing a team of over 20+
- Project management skills
- Leading a results-driven team
- People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
- Strong collaboration, time management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally with the team and with customers
- Excellent listening, presentation and communication skills at all levels
- The ability to partner with customers and team members in developing their strategic direction
- The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
- Strong customer-facing communication skills
- Demonstrated data-driven approach to problem solving
- Must be a go-getter and not afraid to ask questions
- Must have basic computer and Excel skills
Language Skills Required Vs. Preferred:
- Fluent in English.
- Demonstrated verbal and written communication skills.
EEO Statement:
At HighLevelwe value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Help us design and build more awesome eCommerce platforms.
We're the tiny team behind open-source projects like Sapper Commerce, commercial products like Litekart. We're hiring another programmer to help us build more awesome features and UI for the eCommerce platform.
About the job
We're looking for someone to work closely with Swadesh (that's me, the guy who created Litekart!) to help shape and build the future of our tools and products.
You'd spend your time developing and improving existing projects, for example:
Integrate new e-commerce web designs
Building new components and pages
Implementing a componentization strategy for our Litekart templates to extract repeated patterns and make our existing components easier to maintain and faster to develop
...as well as contributing directly at the product strategy and creative level to new projects, such as:
Designing and developing learning management platform, hospital management, garage management
Planning and developing a new SaaS eCommerce
Building a live interactive demo application using Litekart to help potential customers see what's possible
Adding support for multiple themes to Litekart
We'd also do a ton of open-source work together, like:
Working on new Litekart features like dark mode support or animations
We're only four people (you'd be number five) which means that even though we each have our areas of expertise, we all wear many hats. We're looking for a programmer, but you'd also help out with things like:
Managing GitHub issues and fixing bugs
Writing and improving the documentation for the tools we make
Writing test cases for the frontend as well as back
Answering customer support questions
Troubleshooting problems for users in places like Twitter and Discord
If you've ever maintained an open-source project, working with us carries a lot of the same responsibilities.
Here are a few recent projects you might have worked on if you were already part of the team:
About you
We're looking for someone with very strong front-end skills who is an expert in Javascript, with experience in a back-end framework like NodeJS. More important than specific technical skills though is that you're a strong problem solver who loves to learn — we're not experts in everything and we don't expect you to be either.
You might not call yourself a designer, but you know great UI design when you see it and you know when something isn't up to par. Details matter to you, and if the text in a button is off-center by a pixel you will go to the end of the earth to figure out why.
We don't care if you went to school (I dropped out of both university and college!), we just care about what you can do and how you do it. We're all just makers and tinkerers, so as long as you love to build awesome stuff you'll fit right in.
Here are some of the technologies we work with day-to-day right now:
NodeJS, MongoDB, Svelte, React, Vue, TailwindCSS, Flutter
Pay and benefits
This is a full-time (50-hour per week) position, and you can choose your own hours. All we ask is that you plan to overlap around ~4 hours per day with 7am-9pm IST because I am sick of always programming by myself.
The salary for this position is between 4,00,000 — 9,00,000 INR based on experience.
We are not interested in tracking time but just to guide you on the right track you will be tracking for the initial few days.
We are committed to working at a sustainable and healthy pace, and we believe 9-10 hours is more than enough time to get a solid day's work done.
How to apply
To apply, write something specifically for this position that tells us why we're a great fit for each other, and what you see the future being like if we work together. Tell us what you're excited about in the industry these days, and what you're betting on for the future. Is there a project or feature you'd love for us to build together? Tell us about that too!
We don't ask for your resume but that doesn't mean we're not interested in what you've worked on in the past, we're just leaving it up to you to tell your own story the way you want to tell it.
We understand that not everyone has the same amount of time to dedicate to their application (I work from home with a four-year-old!), so don't feel like you need to spend 12 hours on it to stand out. As long as you sound like someone who could be a great fit when we're actually working together day-to-day with the same time constraints, we really want to meet you.
Give us a link to whatever you put together in the "Your application" field when applying.
We're accepting applications until Aug 15, 2022 at 10pm IST. There are no bonuses or penalties for submitting early or close to the deadline, so submit your application whenever works best for your own schedule. We're planning to start interviews early Aug, and aiming for a start date of mid Aug.
Can't wait to hear from you!
Requirements for the Role
- 5+ years experience with manual and automation testing
- Experience with QA methodologies for large scale web and mobile applications, understanding of software development process
- Experience with mobile,(android and iOS) web and API automation testing using tools such as Selenium, Appium and Postman
- Demonstrated ability to work well with others in a team environment and with geographically distributed teams
- Experience working with SCM tools like Git
- Experience in implementing CI/CD regression pipelines
We are looking for Management Trainees (girls preferred) to lead and oversee the operations of the company. The candidate will be responsible for ensuring the efficiency of business operations as well as setting strategic goals for the future.
The ideal candidate will be well-versed in all matters of business.
They will be a competent leader able to provide guidance that enhances performance in a manner which incorporates the company's vision and culture.
The goal will be to ensure the profitability of our company's activities to drive sustainable development and long-term success.
JD - not limited to the below points
Qualification:
- Graduate / Post Graduate
- Fresher
Skills Required:
- Fluency in English
- Good communication
- Strategic Thinking capacity
Requirements:
- Develop goals and objectives that tend to growth and prosperity
- Design and implement business plans and strategies to promote the attainment of goals
- Ensure that the company has adequate and suitable resources to complete its activities (e.g. people, materials, equipment etc.)
- Organize and coordinate operations in ways that ensure maximum productivity
- Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness
- Maintain relationships with partners/vendors/suppliers
- Gather, analyze and interpret external and internal data and write reports
- Assess overall company performance against objectives
- Represent the company in events, conferences etc.
- Ensure adherence to legal rules and guidelines
There will be training for the initial 6 months until the candidate achieves the skill. During this period, the salary/stipend will be ₹10,000/- to ₹15,000/- per month.
Candidates will be trained under the Co-Founders, who are well-experienced.
The Job profile, in short, will include multiple roles - From B2B Sales, Partner/Vendor/Client Relationship Management, Admin roles, Project Management (at a basic level) etc.
Each candidate will start their training through B2B Sales since that is the best way to learn the services and positioning of our company. Further, they will be put into other roles, based on their Capabilities & Vacancies.
Post 6 months, one role will be made permanent for them, with a 100% or more hike in salary.
We are looking for someone who can be with us for the long term. There will be a one-year bond with Palpx.
- There will be NO allowance for travel and stay
- Food will be provided
- Job type will be work from office (strictly)
- Location: HSR Layout, Bengaluru
- Office hours: 9:30am - 6:30pm
- Working Days: 6 days a week will be working (Monday - Saturday)
- Experience in Java/J2EE, JavaScript is a must.
- Open source framework experience such as Angular (1.* & 2), Spring, Spring Boot, Hibernate, jQuery, MySQL, and Linux is required.
- Experience in applying modern Agile Software Development practices.
- Experience in development in a CI/CD environment and familiarity with CI/CD tools is required.
- Good interpersonal and facilitation skills.
- Excellent written and verbal communication skills.
- Adaptability is a must, including the ability and enthusiasm to learn new technologies quickly.
- Must be able to write technical designs and build documentation for all aspects of technical infrastructure.
- Experience in Microservices development
Java Architect/Technical Lead-
Responsibilities-
- Deliver technical strategies and solutions, application development, and end-users services
- Lead projects to implement new or enhance existing functionalities including articulating requirements and translating them into effective technical solutions
- Build and maintain strong relationships and partnerships with team members across globe and customer stakeholders
- Work collaboratively as a team player to develop mutually acceptable solutions, and act as a mentor to the team
- Solve problems and provide support, taking responsibility to make decisions when appropriate
- Effectively communicate with team members and customers, Be able to articulate technology to a non-technical audience
- Build relationships with technical team members in all offices
- Track and manage dependencies across lines of business and platforms, Maintain technical risks register with mitigations
- Create or maintain architectural artifacts like architectural overview, architectural decisions, integrations diagram, non-functional requirements
- Collaborate with other technical team members and create a forum for sharing knowledge
- Come up with innovative ideas to improve quality in delivery
- Deploy, administer and support Microservices components in a RedHat OpenShift environment
- Should be hands-on and be ready to write complex code while mentoring junior developers to learn
- Thrive in a fast-paced and dynamic work environment and lead by example
Skills & Experience-
- 15-20 years experience working on projects utilizing: Java, Web Development/REST (preferably with Spring), Linux, JUnit, Mocking, Maven, JavaScript, GIT
- Experience in the following areas are preferred – Microservices, Spring Boot, Spring Security with OAuth2, SOAP and SOAP UI, Jenkins configuration, AngularJS, RedHat PaaS (RHEL, Kubernetes, OpenShift, Camel, Fuse)
- Well versed in front end and back end development
- Good understanding of encryption technology
- Knowledge of infrastructure especially cloud infrastructure is desirable
- Should be conversant with DevOps methodologies
- At least 3 years of experience as a technical lead – coaching, presenting architectural/design elements to customers and team members
- Should possess strong problem solving and analytical skills
- Should have experience reviewing code for team members and etching out a concrete code quality plan
- Should have at least two years of experience working on projects using Test Driven Development (TDD)
- Should have 2+ years of experience using JUnit on projects
- Consistent incorporation of best practices and standards while coding; in particular: secure coding practices
- Good Exposure to building secure and scalable applications
- At least 4+ years handling customers directly should have presented architecture artifacts and technical solutions to customers and influenced customers
- Excellent communication (verbal and written) and interpersonal skills – should be able to influence customer stakeholders and senior management
- Team player and ability to work proactively, provide mentorship and directions to the team and making technical decisions independently
Qualification-
- BE/MCA or equivalent area
- 15-20 years of software industry experience
- Expertise in Core Java with solid OOD principles and design patterns
- Good grasp of algorithms, design patterns, memory management and multithreaded programming
- Conversant with JSON, XML, Web services API
- Experience with saas platforms for mobile development like Analytics, Push Notifications, Cloud Storage , Ad Networks , etc
- Hands on experience with Android's deggugging, unit- testing , memory and performance optimization tools
- Hands on google maps aps and third party aps
- Hands on experience of new android architectures and components like MVVM, Room Persistence , Dagger 2, Observables , Rx Java
- Must have experience on Kotlin