process coordinator

Company: First Connect Worldwide LLC

Industry: U.S. Logistics & Freight Brokerage

Location: Noida (Work from Office)

Shift: 6:30 PM IST – 3:30 AM IST (U.S. Night Shift)

Working Days: Monday – Friday

Experience: 1-5 years

Compensation: 3.6-6.2 LPA

About Us:

First Connect Worldwide LLC is a licensed U.S. freight brokerage company connecting shippers and carriers across the United States and Canada. We are committed to delivering reliable transportation solutions through a strong carrier network and exceptional customer service.

Job Responsibility:

• Generate and develop new business opportunities while managing existing accounts.
• Negotiate rates with shippers and carriers to maximize profitability.
• Secure freight loads and ensure timely shipment execution.
• Coordinate with carriers, dispatchers, and operations teams for smooth transportation management.
• Monitor market trends and pricing to make informed business decisions.
• Maintain accurate records of customer interactions, shipments, and transactions.
• Ensure compliance with company policies and industry regulations.

Requirements:

• Graduate or undergraduate from a recognized institution.
• Minimum 1 year of experience in U.S. freight brokerage or logistics or international sales.
• Strong communication, negotiation, and relationship-building skills.
• Proven ability to meet and exceed sales targets.
• Good understanding of U.S. trucking operations and freight brokerage processes.
• Knowledge of freight management systems is an added advantage.
• Professional attitude, strong work ethic, and customer-focused approach.

What We Offer:

• Attractive fixed salary with uncapped performance incentives.
• Fast-track career growth opportunities.
• Supportive and performance-driven work environment.
• Opportunity to work with an experienced and growing team.
• Two-sided cab facility for employees residing in designated cab zones. Employees outside cab zones will receive a travel allowance as per company policy.
• Company-provided meal facility, including dinner during the shift.

Position: Frontend Engg (Angular)

Exp Level: 2-4 years

Key Responsibilities

• Develop, test, debug and document new and existing components to ensure that our software meets business, quality and operational needs.

• Focus on scalability, speed, cross-browser compatibility, security, and availability of all applications and processes.

• Collaborate with peer organizations, devops, support organizations on technical issues and provide guidance.

• Work with a team to troubleshoot code level problems quickly and efficiently.

Required Skills:

• 2-4 years of professional software engineering experience in Angular

• Detail oriented and conscientious in implementing designs you have signed off on

• Self-motivator with strong communication skills

• Degree in computer science or a related field is preferred, but not required

• Designing and developing user interfaces using Angular best practices.

• Thorough knowledge of Angular modules, components, services, routing, web pack, material, flex box.

• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.

• Good to have - Experience with Agile methodologies

• Integrating front end UI with constructed APIs.

• Experience with NgRx and Rxjs for state management and reactive programming.

• Familiarity with tools like GitHub and Azure.

We’re Hiring – DevOps Engineer 🚀

Are you passionate about automation, cloud, and scaling systems? Join our team as a DevOps Engineer and help us build robust CI/CD pipelines, manage multi-cloud infrastructure, and ensure high availability & performance.

✅ 5+ years of DevOps experience

✅ Expertise in CI/CD tools (Jenkins, GitLab CI, CircleCI)

✅ Strong hands-on with AWS/Azure/GCP & containerization (Docker, Kubernetes)

✅ Proficiency in Terraform/Ansible/CloudFormation

If you thrive in dynamic environments and love collaborating with cross-functional teams, this role is for you!

About the role:

We’re seeking a qualified Sales Manager to sell Whitehat Jr’s product that our customers have grown to rely on. The Sales Manager will utilise their skills to generate high quality leads, build a strong relationship with customers and close deals. The ideal candidate will be a quick learner with strong negotiating skills, and demonstrate the ability to showcase our offerings in a compelling way.

Role details:

Scope: Exceed targets for New Sales, Referrals or Renewals, in an individual contributor role

Work Location: Remote online work until offices reopen, candidate may be based anywhere in India

Working days: 6 working days with 1 day-off which may be during week

Shifts (subject to change): shift start hour will be after 6 AM and shift end hour before 12 midnight (For day shifts), shift start hour will be after 7 PM and shift end hour before 10 AM (For night shift)

Mandatory Language Fluency: English, Hindi

Laptop/Wi-fi: candidates to use their own laptops, wi-fi will be reimbursed

Qualifications:

• Proven B2C Sales track record of exceeding targets, >2 years of Sales experience
• Fluency in English and Hindi, ability and willingness to deliver in a high pressure environment
• Excellent communication, interpersonal, problem-solving, presentation, and organisational skills.
• Ability to counsel a parent for the child's future
• Comfortable with changing shift timings so that we may serve our customers better
• Graduation is not mandatory for candidates with 3+ years of experience
• Working knowledge of Salesforce, spreadsheets (Excel, Google Sheets ) and powerpoint

Role and Responsibility – Relationship Manager

• Act as relationship manager for the Paid customers of NoBroker.

• Build sustainable relationships and trust with customer accounts through open and

interactive communication.

• Identify and assess customers’ needs.

• Service customer in finding the right tenant / house as per the requirement of customer.

• Dial outbound and attend inbound calls of customer and leads.

• Use internal tools and methods to provide best possible service to the customer.

• Negotiate with leads on behalf of customer.

• Keep customer up-to date on the progress of his account.

• Follow communication procedures, guidelines and policies.

• Go extra mile to provide excellent customer service

Education- Any Under Graduate and Post Graduate.

About Training- Training will be provided for initial few days for an employee to understand end to

end process.

Qualification / Education and other Requirements:

• Education Bachelors

• Excellent verbal and written communication.

• Good Interpersonal skills, numerical and analytical ability.

• Decision making skills.

• Language required: English & Hindi (mandatory),

Kannada/Tamil/Marathi/Telugu (optional)

• Proficient in MS-Office (Excel, Word).

• Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).

• Comfortable with working 6 days a week and the week off will be on weekday.

**Laptop with webcam and good speed Internet connection is a must

Responsibilities:

·       Collaborate with the marketing team to create engaging and relevant email content that aligns with the company's brand and marketing objectives.

·       Assist in the end-to-end execution of email campaigns, including building and testing email templates, managing distribution lists, and scheduling sends.

·       Help in segmenting the email database based on audience preferences, demographics, and behavior to deliver targeted and personalized messages.

·       Conduct A/B tests on subject lines, content, and design elements to optimize email performance and enhance open and click-through rates.

·       Analyze email campaign metrics and provide insights to improve future campaigns, focusing on key performance indicators (KPIs) such as conversion rates and ROI.

·       Ensure the accuracy and hygiene of the email database, performing regular data cleansing and list segmentation.

·       Stay updated with email marketing best practices and ensure compliance with relevant email regulations and data protection laws.

·       Support implementing and maintaining email automation workflows, nurturing leads, and enhancing customer engagement.

·       Coordinate with cross-functional teams, including design and content teams, to ensure seamless execution of email campaigns.

·       Prepare regular reports on email campaign performance and present findings to the marketing team, identifying areas for improvement.

Requirements:

·       Bachelor's degree in Marketing, Communications, or a related field.

·       2 years of experience in email marketing or related digital marketing roles.

·       Strong understanding of email marketing principles, best practices, and industry trends.

·       Familiarity with email marketing platforms and tools (e.g., Mailchimp, HubSpot, etc.).

·       Proficiency in analyzing email metrics and interpreting data to drive actionable insights.

·       Excellent written and verbal communication skills with a keen eye for detail.

·       Basic HTML and CSS knowledge for email template customization is a plus.

·       Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

• 2+ years of experience in Front React Native development
• Experienced in using Mobile Views on iOS and Android
• Good understanding of MVC frameworks
• A knack for writing clean, readable React-Native code
• Solid understanding of object-oriented programming
• Understanding Agile Development and Scrum practices
• Familiarity with version control Git (Github or Gitlab)

• JAVA Microservices with AWS needed
• Provide solution architecture & design involving Cloud and DevOps
• Develop new microservices in a cloud-native way.
• Ensure the unit testing and code coverage are achieved as per the agreed percentage.
• Build reusable code and libraries for future use.
• Optimize application for maximum performance and scalability.
• Collaborate, and coordinate with team members and key stakeholders.
• Communicate effectively with different stakeholders.
• Ensure best practices & standards are followed during SDLC.
• Takes ownership of the whole solution from a technical perspective and ensures adherence to defined Architecture & Design.
• Ensures the latest technology standards, and guidelines are utilized for development.
• Performs consistent & adequate code reviews & feedback to the team.
• Training and induction of new resources on the projects.

Skills and Qualifications

• Deep understanding of OOPs and OOAD.
• Expert and hands-on in Java JEE and Spring framework, Spring Boot.
• Should have experience with RESTful web services and API standards.
• Should know various integration patterns in distributed environments.
• Working knowledge of microservice architecture and different design patterns.
• Hands-on in writing unit tests with Mockito and code coverage tools.
• Hands-on data modeling (Logical physical).
• Knowledge of RDBMS, SQL and any ORM framework (JPA, Hibernate etc.)
• Should know Event-driven and asynchronous programming using message broker.
• Should know about cloud IaaS, PaaS, SaaS and Serverless models of any cloud provider (AWS, Azure, GCP), preferably AWS.
• Knowledge of JavaScript frameworks like NodeJS (For the Backend) and Angular React (For Frontend) will be added advantage.
• Good to have DevOps related technologies like Container (Docker), Container Orchestrator (Kubernetes EKS)
• Excellent in communication