process coordinator

Communicating with customers, making outbound calls to potential customers

Handling incoming calls and following up on leads & renewal data

Performing market research, Gathering, and processing data.

Assisting and coordinating with the sales team.

Helping Closing sales and achieving sales targets.

 Requirements:-

Bachelor’s degree

Knowledge of computer operating systems and MS Office software.

Ability to work as part of a team.

Excellent written and verbal communication skills.

About Company

BD Software has etched its name as an eminent distributor of IT security solutions in India. The company takes pride in being the Country Partner for Bitdefender solutions. This solution distributed by BD software is the best guarding solution for Government, large corporate houses, Small and Medium business enterprises, Educational Institutions and the retail consumers alike.

BD Software makes sure to educate their staff, partners and clients about the significance of their solutions. Operating from a registered premise in the satellite city of Navi Mumbai, BD Software has acquired more than two lakh users within a short period. This stands as an example of the hard work and perseverance of the firm and its righteous employees. With more than 60 team members dedicated towards sales, technical support & presales, administration & finance, BD Software is looking towards a good future growth

Core Responsibilities:

• You would have the opportunity to work with a number of leading edge technologies.
• Write test cases to test code using automation frameworks, as well as create and continuously improve our test automation environment.
• Develop & maintain automated test scripts covering functional correctness using Object Oriented programming concepts, for both new features & Regression testing of existing functionality
• Understand software internals, debug code, automate repetitive tasks, and implement new tools and frameworks needed to streamline our QA process.
• Work directly with both Software Development Engineers and Product Managers to understand features, review technical implementations, and implement testing strategy.
• Plan, create and manage the overall Quality Planning strategy, design documentation for automation processes

Skills and Expertise:

• Minimum 3 Years' Experience
• Knowledge and proficiency in the use of various automated tools that are used in the
• Automated testing procedures.
• Execute interactive test procedures.
• Proficient in writing Automation scripts.
• Sound knowledge of programming and/or scripting languages. Java and Java script
• Good knowledge of SQL queries. Practical knowledge of web-based technologies
• Proven experience with Web-application Automation testing, Mobile apps testing.
• Understanding of OO concepts & its application to Automation framework
• Willingness to proactively engage in continuous process improvement
• Ability to communicate clearly with different areas of the business.
• Clarity of written communication when describing and issue or QA failure
• Experience in working with an Agile Development Methodology like Scrum
• Keen eye for detail and a commitment to excellence

Job Responsibilities

• Generating sales from direct & indirect channels. (Online & Offline)
• Responsible for closing potential leads to achieving defined targets.
• Monitoring the market and competitor products and activities and providing detailed sales forecasting.
• Effectively managing inventory for properties across various channels.
• Reviewing customer activity, anticipating customer needs, and improving customer satisfaction/experience.
• Establishing and maintaining key customer relationships.
• Create promotional plans and strategies to develop sales plans and achieve defined sales goals.
• Ensure guests will have a pleasant stay experience by assisting during the stay.

Required Skills

• A user-centric approach to drive higher satisfaction among guests, and owners.
• Ability to execute and drive efficiency through continuous process improvement.
• Strong Interpersonal skills with the ability to collaborate and manage.
• Strong in advanced excel, google sheet management.
• Ability to deliver results under pressure and within the deadline.
• Strongly inclined to do high-quality and impactful work in a dynamic environment.

      Qualification & Experience

• Bachelor/Master’s degree in engineering, business administration, or related field with a minimum of 2 years of work experience in sales required.

     Travel Required

• Up to 50% of the time is to be spent in the region for a better understanding of the local market and to be more responsive to our stakeholders.

• Good experience and exposure of cloud native architecture, development and deployment on public clouds AWS, Google Cloud etc
• Responsible for Linux server installation, maintain, monitoring, data backup and recovery, securtiy and administration
• Understanding of clusters, distributed architecture, container environment 
• Experience in networking, including linux, software defined networking, network virtualization, open protocols, application acceleration and load balancing, DNS, virtual private networks
• Knowledge of several middleware such as MySQL, Apache etc
• Responsible for managing network storage
• Disaster recovery and incident response planning
• Configuring/monitoring firewalls, routers, switches and other network devices

• Support the globally distributed cloud development and teams by mainitaning the cloud infrastructure labs hosted in a hybrid cloud environment
• Contribute towards optimization of preformance and acost of running the labs