process coordinator

Strong Enterprise Customer Success Manager Profile (CPaaS / Telecom / B2B SaaS / Communication Platforms)

Mandatory (Experience 1) – Must have overall 6+ years of professional experience, with a minimum 3+ years specifically in Customer Success / Enterprise Account Management roles within CPaaS, Telecom, Communication Technology, Contact Center SaaS, or B2B SaaS organizations.

Mandatory (Experience 2) – Must have minimum 3+ years of experience managing enterprise-grade accounts with portfolio/account sizes of $50K+ ARR, preferably within communication platforms, customer engagement solutions, CRM ecosystems, or contact center products.

Mandatory (Experience 3) – Must have demonstrated ownership of renewals, upsell, cross-sell initiatives, and Net Revenue Retention (NRR) targets. Candidates with experience in quota-carrying customer success or revenue ownership roles will be highly preferred.

Mandatory (Experience 4) – Must have strong experience owning the complete customer lifecycle post-sales, including onboarding, adoption, retention, account growth, strategic account planning, and customer success execution.

Mandatory ( Experience 5) – Must have experience orchestrating complex enterprise onboarding initiatives involving 5+ stakeholders and cross-functional teams, coordinating with Product, Support, Engineering, Operations, and Customer teams.

Mandatory ( Experience 6) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships.

Mandatory (Experience 7) – Must have the ability to understand and explain SaaS product architecture, APIs, integrations, messaging workflows, telephony concepts, and enterprise product ecosystems at a functional level.

Mandatory (Tools) – Must be proficient in HubSpot or similar CRM platforms, Customer Success tools, reporting dashboards, and analytics platforms to monitor account health, customer usage, and engagement metrics.

Mandatory (Domain) – Candidate must possess hands-on working knowledge in at least two of the following ecosystems: CPaaS platforms, Cloud Contact Center solutions, Telecom/VoIP infrastructure, SMS & Messaging ecosystem, Political/Civic-tech platforms, or Nonprofit/Advocacy domains.

Mandatory (Note) - This role will operate in U.S. time zones and requires candidates to be comfortable working in night shifts (approximately 6:00 PM IST onwards).

We are looking for an exceptionally talented Lead data engineer who has exposure in implementing AWS services to build data pipelines, api integration and designing data warehouse. Candidate with both hands-on and leadership capabilities will be ideal for this position.

Qualification: At least a bachelor’s degree in Science, Engineering, Applied Mathematics. Preferred Masters degree

Job Responsibilities:

• Total 6+ years of experience as a Data Engineer and 2+ years of experience in managing a team

• Have minimum 3 years of AWS Cloud experience.

• Well versed in languages such as Python, PySpark, SQL, NodeJS etc

• Has extensive experience in the real-timeSpark ecosystem and has worked on both real time and batch processing

• Have experience in AWS Glue, EMR, DMS, Lambda, S3, DynamoDB, Step functions, Airflow, RDS, Aurora etc.

• Experience with modern Database systems such as Redshift, Presto, Hive etc.

• Worked on building data lakes in the past on S3 or Apache Hudi

• Solid understanding of Data Warehousing Concepts

• Good to have experience on tools such as Kafka or Kinesis

• Good to have AWS Developer Associate or Solutions Architect Associate Certification

• Have experience in managing a team

Reports to the- CTO

Location- Bangalore, HSR

CTC & Benefits Offered: Best in the Industry

About AppsForBharat

AppsForBharat (Sri Mandir App) is building beautifully crafted, AI-first consumer experiences that help millions of Indians connect with spirituality and culture. We’re backed by Peak XV Partners, Elevation, Fundamentum, and other top-tier investors, and are one of India’s fastest-growing Series C consumer-tech companies.

Our flagship product, Sri Mandir, is the world’s largest platform for Hindu devotees, powering rituals, teachings, personalized recommendations, and a thriving devotional community. India’s $44B devotion economy is still largely offline, and we’re bringing structure, accessibility, and meaning to this massive market, where design and data play a central role in shaping user behaviour at scale.

About the Role

We are seeking a seasoned Backend Engineering Manager with deep expertise in Golang to lead our backend team. The ideal candidate has 7+ years of experience in backend technologies and 3 years of proven engineering mentoring experience, having successfully scaled systems and shipped B2C applications in collaboration with product teams.

Responsibilities

Technical & Product Delivery

• Oversee design and development of backend systems operating at 10K+ RPM scale.
• Guide the team in building transactional systems (payments, orders, etc.) and behavioral systems (analytics, personalization, engagement tracking).
• Partner with product managers to scope, prioritize, and release B2C product features and applications.
• Ensure architectural best practices, high-quality code standards, and robust testing practices.
• Own delivery of projects end-to-end with a focus on scalability, reliability, and business impact.
• Has worked on B2C setup with at least 150K DAU and served transactions to this userbase.

Operational Excellence

• Champion observability, monitoring, and reliability across backend services.
• Continuously improve system performance, scalability, and resilience.
• Streamline development workflows and engineering processes for speed and quality.

Requirements

Experience:

• 7+ years of professional experience in backend technologies.
• 2-3 years as Tech lead and driving delivery.

Technical Skills:

• Strong hands-on expertise in Golang OR Python.
• Proven track record with high-scale systems (≥10K RPM).
• Solid understanding of distributed systems, APIs, SQL/NoSQL databases, and cloud platforms.

Leadership Skills:

• Demonstrated success in managing teams through 2–3 appraisal cycles.
• Strong experience working with product managers to deliver consumer-facing applications.
• Excellent communication and stakeholder management abilities.

Nice-to-Have

• Familiarity with containerization and orchestration (Docker, Kubernetes).
• Experience with observability tools (Prometheus, Grafana, OpenTelemetry).
• Previous leadership experience in B2C product companies operating at scale.

What We Offer

• Opportunity to lead and shape a backend engineering team building at scale.
• A culture of ownership, innovation, and continuous learning.
• Competitive compensation, benefits, and career growth opportunities.

Fill out this form for a quick turnaround: https://forms.gle/Mc2Y36AGjSRmD7rb6

Why NxtWave

As a Fullstack SDE1 at NxtWave, you

• Get first hand experience of building applications and see them released quickly to the NxtWave learners (within weeks)
• Get to take ownership of the features you build and work closely with the product team
• Work in a great culture that continuously empowers you to grow in your career
• Enjoy freedom to experiment & learn from mistakes (Fail Fast, Learn Faster)
• NxtWave is one of the fastest growing edtech startups. Get first-hand experience in scaling the features you build as the company grows rapidly
• Build in a world-class developer environment by applying clean coding principles, code architecture, etc.

Responsibilities

• Design, implement, and ship user-centric features spanning frontend, backend, and database systems under guidance.
• Define and implement RESTful/GraphQL APIs and efficient, scalable database schemas.
• Build reusable, maintainable frontend components using modern state management practices.
• Develop backend services in Node.js or Python, adhering to clean-architecture principles.
• Write and maintain unit, integration, and end-to-end tests to ensure code quality and reliability.
• Containerize applications and configure CI/CD pipelines for automated builds and deployments.
• Enforce secure coding practices, accessibility standards (WCAG), and SEO fundamentals.
• Collaborate effectively with Product, Design, and engineering teams to understand and implement feature requirements..
• Own feature delivery from planning through production, and mentor interns or junior developers.
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Qualifications & Skills

• 1+ years of experience building full-stack web applications.
• Proficiency in JavaScript (ES6+), TypeScript, HTML5, and CSS3 (Flexbox/Grid).
• Advanced experience with React (Hooks, Context, Router) or equivalent modern UI framework.
• Hands-on with state management patterns (Redux, MobX, or custom solutions).
• Strong backend skills in Node.js (Express/Fastify) or Python (Django/Flask/FastAPI).
• Expertise in designing REST and/or GraphQL APIs and integrating with backend services.
• Solid knowledge of MySQL/PostgreSQL and familiarity with NoSQL stores (Elasticsearch, Redis).
• Experience using build tools (Webpack, Vite), package managers (npm/Yarn), and Git workflows.
• Skilled in writing and maintaining tests with Jest, React Testing Library, Pytest, and Cypress.
• Familiar with Docker, CI / CD tools (GitHub Actions, Jenkins), and basic cloud deployments.
• Product-first thinker with strong problem-solving, debugging, and communication skills.
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Qualities we'd love to find in you:

• The attitude to always strive for the best outcomes and an enthusiasm to deliver high quality software
• Strong collaboration abilities and a flexible & friendly approach to working with teams
• Strong determination with a constant eye on solutions
• Creative ideas with problem solving mind-set
• Be open to receiving objective criticism and improving upon it
• Eagerness to learn and zeal to grow
• Strong communication skills is a huge plus

Work Location: Hyderabad

We stand for educator empowerment where they have absolute command over their class conduction. We at Being Pupil always strive for quality and ease. Being Pupil specializes in facilitating teaching practices for educators in accordance to their ease and techniques. We offer you a unique chance to join our community of educators, stand with us and empower together. Our focus is growth hence we don't believe in stagnation. We are here to cater to your needs and revolutionize the education system.

We are currently looking for educators to join us in our community! Minimum requirements:-

-Good command on English, however candidates having an extensive educational background in their respective domains are also welcome.

-Excellent communication skills. -Prior online teaching experience would act as an advantage.

-Any prior teaching experience can also be applicable -Candidates pursuing their bachelors are also applicable.

- Must possess a passion to impact aspirants and shape young minds.

- Must be enthusiastic and possess the urge to simplify complex topics.

- Proactive in clarifying the learner's doubts and assist them in engaging and gaining a better understanding.

This is a community created with the vision to bring back the importance and value each educator acquires. 

• Company  Activation Specialist team is accountable for tactical Buying and implementation for a set of clients.
• WM Activation Specialist team to understands clients’ brand identity. Agency’s deliverables and campaign KPI’s.
• Understand the campaign brief received from Agency Specialist lead, and provide benchmarking/ planning rates / final negotiation in line with SOP.
• Coordination with other stakeholders, mainly the WM Planning team for deal closures
• Negotiate with Vendors for your activation plan including campaign value adds, FCT management, campaign execution etc.
• Optimize the activation plan to achieve the objectives/ KPI.
• Close the optimized plan with Activation Specialist lead.
• Track the live campaigns on daily/ weekly basis in terms of spot implementation, campaign performance, mid- evaluations etc.
• Campaign management including performance and corrective measures. Campaign inflight optimization is compulsorily done for every single campaign
• Follow end to end process for Campaign execution and Campaign management.

Job Description

• Experience working as a React.js Developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.

B.Tech./MCA
3+ experience as an app developer.
Proficient in Objective-C, Swift, and Cocoa Touch.
Extensive experience with iOS Frameworks such as Core Data and Core Animation.
Knowledge of iOS back-end services.
Knowledge of Apple’s design principles and application interface guidelines.
Proficient in code versioning tools including Mercurial, Git, and SVN.
Knowledge of C-based libraries.
Familiarity with push notifications, APIs, and cloud messaging.
Experience with continuous integration