Telecaller

Key Responsibilities

• Edit and proofread content for grammar, spelling, tone, and style consistency.
• Ensure content aligns with brand voice and editorial guidelines.
• Review content for accuracy, clarity, and relevance before publication.
• Collaborate with writers to improve content structure and readability.
• Optimize content for SEO in coordination with the digital marketing team.
• Manage content calendars and ensure timely publishing.
• Fact-check information and verify sources where required.
• Provide constructive feedback to content creators.
• Maintain version control and content documentation.

Join us at Springer Capital, a corporate inclusion training company dedicated to promoting diversity and equity within the workplace.

Our mission is to transform organizational cultures and achieve justice by creating environments where every individual is valued and feels a sense of belonging. Through providing training for workplace inclusion, understanding microaggressions, mitigating bias, and cultural literacy, Springer Capital seeks to eliminate bias and establish a just, fair working environment.

As a Remote Compliance and Audit Intern, you will be focusing on supporting our compliance and internal audit functions to ensure our operations meet regulatory standards and align with our ethical values. Your responsibilities will include reviewing internal processes, identifying potential compliance gaps, and assisting in the preparation of audit reports. Since compliance plays a critical role in safeguarding the integrity of our work, you will have the opportunity to collaborate with multiple departments across Springer Capital, gaining insight into both operational and strategic aspects of the organization.

Must Have Skills:

1.      Experience with the .NET framework and .NET Core technologies: C#

2.      Writing and consuming REST API/Web API in .Net framework, .Net Core

3.      Must have excellent knowledge in Azure hosting services

4.      Good knowledge of Trouble shooting, Azure Hosting, maintaining and performance tuning

5.      Knowledge of Frontend framework (React), If not then Angular, or Vuejs etc

6.      Excellent Aptitude, Attitude and Communication Skills

7.      Strong understanding of OOPS Concepts

8.      Strong knowledge of Unit Testing

9.      Excellent knowledge and working experience in Microservice Architecture

10.  RDBMS Concepts, MS-SQL Server

11.  Writing & Optimizing SQL Queries for best performance

12.  Able to manage release by mean of CI/CD pipeline to deploy applications in Azure

13.  Well versed of code review and code scanning tools

Good to have Skills:

1.      Knowledge of HTML, Bootstrap, CSS, Responsive Design

2.      Entity Framework/LINQ, MVC

3.      Strong understanding of current design patterns & best practices

4.      Knowledge of Agile methodology and JIRA

5.      Knowledge of Electron is a plus

Key Responsibilities:

1.      Work with Scrum Team to prioritize tasks and ensure deadlines are met

2.      Communicate and actively participate in client call and understand requirements

3.      Convert design and architecture to code using best practices

4.      Provide expert level knowledge and guidance on modern software engineering techniques and methodologies for code reviews

5.      Demonstrate expertise in a variety of software concepts (object-oriented design), practices (design patterns), and procedures (troubleshooting defects)

6.   Able to troubleshoot and debug the code, write code with best coding practice and perform unit & Integration testing

7.      Collaborate with the technical team to build and migrate applications in Azure

8.      Test and update application so that it can be used for cross web browsers

9.      Use and set-up CI/CD pipeline

Executive - AR:-

 • Average ability on calling, spoken and written English with moderate medical billing knowledge. 

• Should be able to work independently with minimal supervision, on moderate and complex tasks with guidance from supervisors 

• Should be a team player and collaborate in solving the issues and problems. 

Roles & Responsibilities: 

• Ability to talk to insurance companies & check online for outstanding payments and document the conversation/ findings on patient account and assigned WP as per the standardization protocol with required accuracy. 

• Willingness to work in the night shift 

• Meet Compliance requirements like HIPPA etc. 

• Meet QMS and ISMS requirements 

• Meet productivity and quality standards.

Sr. Executive - AR:-

• Above average calling, spoken and written English skills, high medical billing knowledge 

• Should work independently, and with minimal supervision, on complex tasks with guidance from supervisors 

• Should be a team player and collaborate in solving the issues 

Roles & Responsibilities: 

• Ability to analyze a claim and talk to insurance companies & check online for outstanding payments and take necessary action, so that the claim is closed 

• Mentor and guide team members 

• Willing to work in Night shifts 

• Ensure required quality standards.

Analyst - AR:-

• Offers solutions, suggestions & improvements and also help on client specific reports to their immediate supervisor 

• Should be a team player, mentor the trainees and collaborate in solving the issues and problems 

Roles & Responsibilities: 

• Should have the ability to identify global issues, root cause of the problem and take corrective and systemic actions. 

• Ensure required quality standards. 

• Clear the rejections 

• Check whether the response is received in a timely manner 

• Check process dashboard on time; if any rejection found 

• Generate Insurance Collection summary report grouping by Insurance and sub-grouping. 

• Work on the denial bucket claims 

• Resolve the denied claims 

Sr. Analyst - AR:-

• Capable of handling minimum team of 5-10 

• Identify the global issues proactively and offer resolutions and recommendation to eradicate from reoccurring. 

• Should be able to mentor the team members 

• Ability to generate client specific reports and assist immediate supervisor on day to day operational needs. 

• Exceed individual productivity and quality standards as per org policy. 

• Assist team to achieve the minimum productivity and quality benchmark. 

• Should be a team player and collaborate in solving the issues and problems. 

Roles & Responsibilities: 

• Should have the ability to identify global issues, root cause of the problem and take corrective and systemic actions. 

• Ensure required quality standards. 

• Clear the rejections 

• Check whether the response is received in a timely manner 

• Check process dashboard on time; if any rejection found 

• Generate Insurance Collection summary report grouping by Insurance and sub-grouping. 

• Work on the denial bucket claims 

• Review EOB, post the denials and take appropriate action on the denials. 

• Resolve the denied claims.

Skills Required:

- Good experience with programming language Python
- Strong experience in Docker.
- Good knowledge with any of the Cloud Platform like Azure.
- Must be comfortable working in a Linux environment.
- Must have exposure into IOT domain and its protocols ((Zigbee & BLE ,LoRa,Modbus)
- Must be a good team player.
- Strong Communication Skills

Responsibilities

• You will be part of a growing high functional team, responsible for delivering various frontend products to the end-users. Simplifying complex workflow and make it easy for the end-users.
• The team designs and develops various products from - financial apps targeted to invoice users, data-heavy app oriented to operational and support teams, a productivity app for sales teams,
• SDK that will be integrated into third-party apps, etc.
• You will work with business, product, and backend teams to work on new features and products.
• You are expected to drive the products to maximize its business impact and customer delight.
• You are expected to stay on top of tech innovations in the Web development space, experiment them and make suitable suggestions to enhance tech stack. Research and propose software programs that are compatible with future technologies.

• Design and implement Single Page Applications (SPAs) using modern JavaScript frameworks
• Integrating data from various back-end services
• Develop a simple-to-use user interface for a complex product, apply new technologies, best design practices and usability patterns
• Contribute to end-to-end system architecture, working with/as cross-functional teams
• Collaborate with UX teams, product managers and other technical teams to create optimized and delightful user experiences
• Apply expertise of HTML5, bootstrap/foundation CSS frameworks
• Analyze the performance of layers in the frontend, backend and engineer designs/code to solve them
• Work with the product team to build flow and detail out the requirements
• Conversant with development for desktop and mobile browsers and hybrid apps.

• Proven working experience in web programming
• Top-notch programming skills and in-depth knowledge of modern HTML/CSS
• Solid understanding of how web applications work including security, session management, and best development practices
• Working with respectable size Single Page Application (SPA) project
• Expert in MVC like design patterns, modern JavaScript frameworks
• Hands-on experience with network diagnostics, network analytics tools
• Solid CS, OOP/OOD, design patterns
• Good grasp on usability and interaction design
• Track record in large-scale system software development
• Aggressive problem diagnosis and creative problem-solving skills
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques

• An​y framework - ReactJS (Must Have), AngularJS, Backbone, Ember, VueJS
• DOM and Virtual DOM understanding
• API Integration. Understanding of session management. 

• Experience with server-side processing such as templating, packaging and delivery
• Some end-to-end system design experience, sensitive to ​ security
• Experience working with webviews on Android and iOS
• Exposure to React Native
• Demonstrated visual design and layout skills
• Design and development of backend REST endpoint applications

Operations manager

Salary: 5-8 LPA

About Love Heals Cancer:

At Love Heals Cancer, we aim to extend life and improve the quality of life for cancer patients through integrative oncology treatment, which covers both medical treatment as well as complementary treatment (Nutrition, emotional wellness, fitness, and community support).

To provide the best medical treatment options to cancer patients, we have partnered with 50+ hospitals across India, and cover 1,000+ oncologists. We also provide patients access to a full range of diagnostic tests that are required to arrive at the most effective cancer treatment.

We heavily deploy technology in our operations, and have recently launched the world’s first Integrative Oncology Preliminary Assessment Report tool (ZIOPAR) to guide cancer patients free of cost on the possible treatment options based on their cancer profile, symptoms and other conditions.

We believe in innovation, dedication and commitment. While we have the thrill to seek out and capture the world, we are looking for a responsible partner in you. If you feel you can become one of us, apply today.

NGO manager must possess knowledge in key areas of management, from setting and implementing strategies to marketing and fundraising. Like for-profit company, managers of NGO must understand the value of planning strategically and monitoring and evaluating outcomes with an eye on concrete objectives.

Manager of NGO must be able to successfully:

• Lead and manage by motivating people to remain optimistic even when faced with challenges and encouraging good performance and values
• Allocate resources and supplies as to ensure volunteers can complete their responsibilities to their highest potential
• Create programs and challenges that are as effective and efficient as possible
• Ensure that all implemented activities are relevant to the mission and vision of the organization
• Engage the external community as to build and maintain essential relationships
• Invest in building relationships, both with the outside community and with the population that the NGO is targeting
• Support and connect with the population targeted by the NGO
• Be the public face of the NGO
• Carry out fundraising efforts with only the highest ethical standards
• Identify fundraising strategies that benefit and complement the mission and vision of the NGO

• Manage the execution of our strategy by defining deliverables, dependencies, deadlines, and budgets
• Build a culture of cross-team communication and transparency by maintaining a feedback loop between the board, executive team, staff, partners, and product users
• Support a driven, fast-moving team on a day-to-day basis and develop a bar for quality execution through your leadership

Successful manager of NGO:

• Advocate and embrace change
• Listen to the needs of the people they serve
• Recognize and support change within a specific population
• Utilize essential interpersonal, communication, and listening skills
• Support the NGO’s board members by supporting their operations and administration

• Mandatory 4+ years of work experience with NGO
• 2+ years of experience in fundraising with NGO

You will get:

• Some of the best people to work with (founders are IIM graduates and investment banker)
• An opportunity to make a difference in the lives of millions of cancer patients across the globe
• A great learning environment and opportunity to grow