Telecalling

About the Role:

We are seeking an experienced Project Manager to lead cross-functional teams and drive successful delivery of projects within scope, time, and budget. The ideal candidate is a proactive leader with strong organizational and interpersonal skills, capable of managing multiple projects in a dynamic environment.

Key Responsibilities:

Project Planning and Management: Define project scope, goals, and deliverables. Develop detailed project plans, including schedules, milestones, and resource allocation. Coordinate internal resources and third parties/vendors to ensure flawless project execution, delivering projects on time, within scope, and within budget. 

Team Coordination and Communication: Facilitate coordination among the tech team, customer support team, and management. Conduct regular status meetings, report project progress to the CTO, and manage changes to project scope, schedule, and costs. 

Risk Management: Identify potential risks, develop mitigation strategies, and monitor project risks and issues, ensuring risk management processes are followed. 

Resource Management: Allocate resources effectively, monitor team workload, adjust assignments as needed, and provide guidance and mentorship. 

Quality Assurance: Ensure project deliverables meet quality standards and stakeholder expectations. Implement and maintain quality control processes, facilitating testing and validation. 

Documentation and Reporting: Maintain comprehensive project documentation and prepare project reports, including status updates, performance metrics, and lessons learned. 

Release Management: Plan and coordinate software releases with the DevOps team, ensuring schedules are met and communicating release plans to stakeholders. 

Sprint Planning and Agile Practices: Conduct sprint planning sessions, manage the sprint backlog, and facilitate daily stand-ups, sprint reviews, and retrospectives, ensuring Agile best practices are followed. 

Continuous Improvement: Identify and implement process improvements to enhance efficiency and productivity, fostering a culture of continuous improvement. 

Vendor and Partner Management: Manage relationships with external vendors and partners, coordinating and overseeing their work.

Customer Feedback Integration: Collect and analyze customer feedback with the customer support team, incorporating it into project planning and development. 

Change Management: Develop and implement change management strategies, effectively handling project changes and communicating them to stakeholders. 

Performance and Metrics Tracking: Monitor key performance indicators (KPIs) and project metrics, analyzing data to identify trends and improvement opportunities. 

Training and Development: Identify training needs, arrange relevant training sessions, and support team members' professional development. 

Product Roadmap Alignment: Ensure project activities align with the overall product roadmap, coordinating with management to adjust project priorities. 

Compliance and Standards: Ensure project activities comply with industry standards and regulations, addressing legal or regulatory issues with the Corporate Lawyer - Legal & Compliance. 

Conflict Resolution: Address and resolve team conflicts promptly, fostering a collaborative and positive work environment. 

Resource Allocation: Ensure optimal allocation and utilization of resources, adjusting as project needs evolve. 

Risk Reporting: Prepare and present risk reports to senior management, ensuring transparent communication of project risks and mitigation plans. 

Onboarding: Send onboarding emails to new tech team members, ensuring a smooth integration into the team.

Qualifications:



• Bachelor’s degree in Project Management, Engineering, or related field.
• PMP or similar certification is preferred.
• Proven experience managing projects in an agile or hybrid environment.
• Excellent communication and leadership skills.
• Strong analytical and problem-solving abilities.
• Proficiency in project management software such as JIRA, MS Project.

• Providing technology leadership, vision, and passion to the product team.
• Working closely with the product management team and engineering team to transform customer needs into product engineering architecture and initiatives.
• Responsible for defining and implementing solid product engineering best practices and processes to guarantee results for product delivery.
• Take ownership and drive technology initiatives in the organization.
• Manage the product architecture design and reviews, review platform test automation, and DevOps Practises.
• Recruiting and mentoring a team of world-class developers.
• Provide the Delivery and Support teams with technical advice and support.

• Should have a strong technical background in product development and the complete software development life cycle.
• Coding skills are mandatory and we’re looking for someone who is technology agnostic and can jump in where needed. Our current tech stack scales across various technologies and platforms: JAVA, Ionic/Angular, IOS, Android, PHP and Python among others.

• Flexible, adaptable to the challenging pace of identifying and adopting new technologies.
• Have a strong sense of ownership and motivation to make our product successful.

• Result-oriented with a strong sense of drive and driven technology initiatives in previous jobs.

• Must have experience in building teams, identifying and mentoring talent, and working on architecting and building large-scale products.
• Must have an excellent understanding of the current web and mobile app technology landscape.
• The ideal candidate should have 12+ years of experience in software engineering with at least 8-10 years in product development. 
• Last position as an technical owner of a product engineering team with at least 15 people.
• A Bachelor’s degree or better, preferably in Computer Engineering, from a reputed college/university.
• Excellent verbal and written communication skills.

Project Coordinator

Exp : 5-7 Years

Qualification : Must have Development Background of Web or Mobile

Location : Ahmedabad (WFO)

Qualifications

• Experience in project coordination and management
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Knowledge of software development processes and methodologies
• Ability to analyze and solve problems
• Proficiency in project management software tools
• Bachelor's degree in a relevant field
• PMP certification or equivalent is a plus

Company Description

Moon Technolabs Pvt. Ltd. is a software development company based in Ahmedabad, India. With over a decade of experience in the outsourcing business, Moon Technolabs has established expertise in various areas including Offshore Application Development & Maintenance, Application Migration and Re-engineering, Product Development & Support, Enterprise Solutions, Web Development, Game Development, and Mobile Solutions. Our team of professionals collaborate to provide comprehensive solutions that align with our clients' specific business objectives.

Computer Operator duties and responsibilities

• Identifying and correcting file and system errors.
• Performing data processing operations according to a business production schedule.
• Performing backup procedures to reduce the risk of data loss.
• Maintaining computer equipment and inventory and organizing repairs as needed.

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows and sitemaps
• Design graphic user interface elements, like menus, tabs and widgets
• Build page navigation buttons and search fields
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Create original graphic designs (e.g. images, sketches and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors and images

You will be responsible for developing and designing front-end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties. You will be responsible for the functional/technical track of the project

• Developing front end website architecture
• Designing user interactions on web pages
• Integrating backend APIs
• Ensuring cross-platform optimization for mobile phones
• Ensuring responsiveness of applications
• Working alongside graphic designers for web design features
• Seeing through a project from conception to finished product
• Integration of APIs using graphQL layer
• Meeting both technical and consumer needs
• Staying abreast of developments in web applications and programming languages

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent
• 4+ years of experience
• Agnostic/Polyglot with multiple tech stacks
• Worked on open source technologies – ReactJs, NodeJS, graphql
• Good experience with Front-end technologies like Javascript frameworks, Reactjs, Angularjs
• Backend exposure – good knowledge of integrating API
• Knowledge of cloud architecture
• Should be innovative and communicative in approach
• Will be responsible for functional/technical track of a project
• ‍

You will work with a top-notch tech team, working closely with the architect and engineering head. 

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Compass.

We at Compass strive to make selling fun with our SaaS incentive gamification product.  Compass is the #1 gamification software that automates and digitizes Sales Contests and Commission Programs. With game-like elements, rewards, recognitions, and complete access to relevant information, Compass turbocharges an entire salesforce. Compass also empowers Sales Managers with easy-to-publish game templates, leaderboards, and analytics to help accelerate performances and sustain growth.

We are a fun and high-energy team, with people from diverse backgrounds - united under the passion of getting things done. Rest assured that you shall get complete autonomy in your tasks and ample opportunities to develop your strengths.

If you find this role exciting and want to join us in Bangalore, India, then apply by clicking below. Provide your details and upload your resume. All received resumes will be screened, shortlisted candidates will be requested to join for a discussion and on mutual alignment and agreement, we will proceed with hiring.

What you need to have:

• Measure the sales effectiveness efforts using data science/app/digital nudges.
• Should be able to work on the clickstream data
• Should be well versed and willing to work hands-on various Machine Learning techniques

Skills

• Ability to lead a team of 5-6 members.
• Ability to work with large data sets and present conclusions to key stakeholders.
• Develop a clear understanding of the client’s business issue to inform the best approach to the problem.
• Root-cause analysis
• Define data requirements for creating a model and understand the business problem
• Clean, aggregate, analyze, interpret data and carry out quality analysis of it
• Set up data for predictive/prescriptive analysis
• Development of AI/ML models or statistical/econometric models.
• Working along with the team members
• Looking for insight and creating a presentation to demonstrate these insights
• Supporting development and maintenance of proprietary marketing techniques and other knowledge development projects.

About the Role

Responsible for Resource management, management reports and supporting the consistent execution of project management practices across organisation.