Telecalling

Key Responsibilities

• Design and implement scalable, maintainable, and efficient Python applications
• Lead technical projects from conception to deployment
• Collaborate with cross-functional teams to define and implement new features
• Write clean, testable code with appropriate documentation
• Conduct code reviews and provide constructive feedback to team members
• Mentor junior developers and contribute to their professional growth
• Participate in technical architecture discussions and decision-making
• Troubleshoot and debug complex software issues
• Contribute to continuous improvement of development practices and processes
• Design and implement AI/ML solutions using LLMs and related technologies
• Optimize and maintain AI model deployment pipelines

Required Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or related field
• 5+ years of professional software development experience
• Strong proficiency in Python and its ecosystem (Django/Flask, FastAPI)
• Experience with SQL and NoSQL databases
• Solid understanding of software design patterns and principles
• Experience with version control systems (Git)
• Strong knowledge of RESTful APIs and microservices architecture
• Proficiency in writing unit tests and understanding of TDD practices
• Experience with CI/CD pipelines and deployment automation
• Strong problem-solving and analytical skills

AI/ML Technical Skills

• Experience with LLM frameworks (LangChain, LlamaIndex)
• Knowledge of working with large language models (GPT, Claude, etc.)
• Understanding of prompt engineering and LLM fine-tuning concepts
• Experience with vector databases (Pinecone, Weaviate, or similar)
• Familiarity with AI model deployment and serving (BentoML, Ray Serve)
• Experience with machine learning libraries (PyTorch, TensorFlow, or similar)
• Knowledge of AI/ML observability and monitoring tools
• Understanding of AI safety practices and responsible AI development
• Experience with embedding models and semantic search implementations
• Familiarity with AI application development patterns and best practices

Role Overview:

The SEO Analyst is responsible for optimizing the organization’s online presence by improving search engine rankings, driving organic traffic, and enhancing user engagement. This role requires expertise in SEO strategies, analytics, and a strong understanding of mental health-related content to ensure alignment with the organization’s mission.

Key Responsibilities:

1. SEO Strategy Development and Execution:

• Develop and implement effective SEO strategies to improve website rankings and increase organic traffic.
• Conduct keyword research to identify high-value terms relevant to mental health services and integrate them into the content strategy.

1. Content Optimization:

• Collaborate with content teams to optimize on-page elements, including meta tags, headers, and keywords.
• Ensure that content adheres to SEO best practices while maintaining accuracy and sensitivity in mental health-related topics.

1. Performance Monitoring and Reporting:

• Monitor website performance using tools such as Google Analytics, Google Search Console, and other SEO software.
• Analyze data to evaluate the effectiveness of SEO efforts and provide regular reports to the marketing team.

1. Technical SEO Management:

• Conduct technical audits to identify and resolve issues affecting website performance, such as page speed, mobile usability, and broken links.
• Ensure the website is optimized for search engine crawlers and adheres to the latest algorithm updates.

1. Competitor and Market Analysis:

• Conduct competitive analysis to identify trends, opportunities, and gaps in the market.
• Research emerging SEO techniques and tools to maintain a competitive edge in the mental health sector.

1. Local SEO:

• Develop and manage local SEO strategies to enhance visibility in specific geographic areas.
• Optimize Google My Business profiles and manage location-based search strategies.

1. Collaboration and Training:

• Work closely with content creators, developers, and social media teams to align SEO initiatives with broader marketing goals.
• Provide training and guidance to team members on SEO best practices.

Qualifications and Requirements:

Education:

• Bachelor’s degree in Marketing, Computer Science, or a related field.

Experience:

• 2–5 years of experience as an SEO Analyst or in a similar role.
• Proven experience in optimizing content for the mental health or healthcare sector is mandatory.

Skills and Knowledge:

• Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, and Ahrefs.
• Strong understanding of technical SEO, keyword research, and link-building strategies.
• Familiarity with content management systems (e.g., WordPress).
• Knowledge of HTML, CSS, and basic coding practices is a plus.
• Excellent analytical and problem-solving skills.

Personal Attributes:

• Strong attention to detail with the ability to manage multiple projects simultaneously.
• Excellent communication and collaboration skills.
• Sensitivity and awareness when working with mental health-related content.

Key Competencies:

• Expertise in SEO strategies and best practices.
• Data-driven decision-making and performance analysis.
• Ability to adapt strategies to the unique needs of mental health-related audiences.
• Strong alignment with the organization’s mission to promote mental health awareness.

Job Description:

Position: Business Development Executive

Exp: 2+ Years of experience

Skills:

• Must have strong knowledge of freelancing site Upwork.
• Must have inside-out knowledge of Upwork algorithms and have great sense and command on Upwork.
• Excellent Analytical & Communication Skills (Written and Oral).
• Email Etiquette, Proposal Writing, Follow-up, and Requirement Gathering.
• Must be aware of client details analysis.

Resource 1: Manager Finance

Job Description:

• Accounts and Finance:

Managing & leading the team of Finance & accounts and driving them towards the business goal of the company including Internal Control over Financial reporting, documenting, fixed assets management and complete working capital management.

• Treasury Management

Coordinating & liaisoning with the banks, renewal of working capital limits with proper documentation. Submitting the monthly/qtrly/annual statements with Banks. Involve in managing the liquidity, understanding the risk and return analysis of investment management

• Direct and Indirect Tax Compliance
  • Liaising with consultants/Auditors with respect to Bookkeeping, compliances/Statutory and Internal Audits
  • Ensure non payroll compliances under various statutory laws applicable
  • Managing Audits of under different statutes (GST/Sales Tax, Companies House)
• MIS & Analytics

Involve in preparing MIS reports by analyzing the P &L, Balance sheet and various financial reports for the understanding of top management. Involve in gathering various information and analyzing the financial data for decision making.

Desired Candidate Profile:

• Chartered Accountant with 3-5 years of Industry Experience
• Must have good communication skills.
• Should have good knowledge of MS office and tally

Location: Pune

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India 
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the official education partner for Government of India - Startup India program 
• Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning 

About the Role

If you love to learn, are a quick learner and would love to create top-notch online courses on emerging technologies like Blockchain, Software Development or Data science then we are looking for you!

The Senior Content Strategist role is unique in the sense that it provides an opportunity to learn new topics quickly, work on case studies, interact and build network with top industry professionals and faculty members in the respective domains, and do work that directly impacts the lives and careers of our learners.upGrad is looking for people passionate about education to help design learning programs for working professionals in order to help build the careers of tomorrow. 

Roles & Responsibilities

• Develop world-class content for online courses on different stacks in Full-Stack Web Development (Java, Spring, Spring Boot, Angular, React.js, Node.js & Express.js, C#, .NET), Blockchain Development & Architecture, software development/mean-stack development / Data science/Machine Learning. This job will equip the candidate with highly sought after skills and will be a great starting point for a career
• Understand the industry requirements and develop courses to help students meet high standards
• Plan and execute student competency assessment and engagement to ensure extraordinary learning experience
• Quickly learn complex concepts and ensure quality of content, instructional design and overall course experience
• Collaborate with business development team to meet content production deliverables
• Define & structure content development process; work with educational content across all levels
• Structure, grow and lead content development team including research assistants, video producers, scriptwriters etc.
• Work closely with senior faculty, freelancers and global industry leaders

Skills Required

• BE/B.tech Computer science background (Bachelor’s/Master’s degree, BCA/ MCA,
• Online/ self taught/MOOC) OR a degree in Maths/Statistics.
• 4+ years of experience in e-Learning and/or creating customised higher education programs
• Experience in software development (backend/full-stack web development) , Data science is valuable.
• Excellence in problem solving and structuring of complex processes in new terrains
• Master in Higher Education/ Technology, Education & Innovation is preferred
• Experience in (digital) pedagogic content production; preferably higher education is preferred