Field Sales Executive

About The Company: 

Quality Kiosk Technologies is a pioneer in Performance Engineering. We are Digital Quality Engineering partners for some of the largest Banking, Financial Services, Telecom, and Automobile companies. Founded in the year 2000 by IIT-Kanpur graduates, we offer Enterprise Digital Quality Assurance solutions for Banking, Financial Services, Insurance, Retail, e-Commerce, Government, Automotive, and Telecom industries.

Intelligent Business Automation, DevOps, and Customer Experience are some of the key areas where we work with our partners to deliver Digital Quality Assurance. We at Quality Kiosk counts more than 50 of the Fortune 100 companies of India and 18 of the global Fortune 500 companies as our clients. With 150+ customers from various verticals, our clients include Reliance Industries, Reliance Jio, Toyota, HDFC Bank, ICICI Bank, SBI, Kotak Bank, DBS, Citibank, Prudential, BTPN Bank, Manulife, AIA, UAE Government – Ministry of Finance, Tata Group, Government of India (GSTN, NPCI), Vodafone and others.

Quality Kiosk’s 2000+ Quality Assurance consultants are spread across 20+ countries including India, Dubai, Malaysia, Indonesia, Philippines, and Singapore. Amongst some of the recognitions we have received, Quality Kiosk has also been mentioned in Gartner’s ‘Build Continuous Quality into Your DevOps Toolchains’ Report 2018 and a feature of our QA automation platform in their Market Guide for Application Testing Services, Quality Kiosk has also been called ‘Asia’s Most Trusted Organization by International Brand Consultants, and ‘Happy Place to Work’ by World HRD Congress

Position Statement:

The incumbent will be an experienced leader with a proven capability in leading multiple teams and contributing to overall organizational goal attainment. The incumbent should possess extremely strong communication and influencing skills and be familiar with Industry’s best practices in terms of Technology, Process and Governance. Collaboration with internal stakeholders along with the right attitude and flexibility to adopt is key as also the ability to work in partnership. This role will drive portfolio performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve the delivery excellence, account size and profitability.

Key Responsibilities:

• Kickstarting new programs/projects for existing and new clients. www.qualitykiosk.com
• Managing Accounts – Coordinating with Test Manager and test Lead. Managing client escalation, People issues, requirement etc. Understanding existing clients, upcoming IT projects & IT budget etc
• Working closely with the existing team – QK Account sales team for new logos and new solutions offerings.
• Contributing to Marketing & white papers.
• Working with Finance on billing and invoicing issues.
• Resource planning, coordinating with RMG, TA etc.
• Monitoring Revenue Leakage and GM improvement.
• Project Governance & Risk - Effort, Time and Cost.
• Project scope/timeline deviation / Tracking CR with Client stakeholders.
• Skip-level meetings with TL, STE & TE.
• New project Estimation and working on proposals. Contributes to strategic and policy development and implementation of the same in the organization.
• Allocates accountability amongst the team, manages career development of others, liaises with other managers, advises the business on technology related issues & engages in short/medium / long-term plan. Applies advanced knowledge and experience to the development of new methods, programs and procedures. Offers expertise cutting across units and makes tactical decisions impacting business development and client relationship management.
• Advises Senior Management on specialized testing issues, conducts, supports, and reports research in one's own areas of expertise.
• Supports new business proposition to bid management/account management team.
• Promotes Existing Ips and creates new Ips for our clients.
• Grows the account from the current bucket size.
• Improves Customer Satisfaction for their respective accounts.

Required Experience:

• 15+ years of experience in the IT Industry preferably working in the service-based IT industry.
• 10 years of proven capabilities in strategic project management and leading mid to large service-oriented large teams driving the profitability, customer success and people success agenda. www.qualitykiosk.com
• Proven experience in leading Agile, DevOps, technology, and digitization automation-driven projects.
• Possesses strong BFSI domain knowledge (Preferred Indian clients)
• Strong delivery and technology excellence.
• Strong understanding of business value to be delivered to clients with appropriate cost/ quality.
• Should have worked closely with Pre-sales for new logos and new solutions and ensured financing, efficiency etc.
• Accountable for Revenue targets and maintaining good Gross Margin.
• Delivering ROI & BVR on Automation for the client.
• Should possess and have a good understanding of Test automation solutions and implementation.

Professional Qualification:

• B.Sc./ B. Tech / B.E. / MCA / MBA
• Possess 1-2 globally accepted certifications.
• Should have scored a minimum of 60% of marks throughout all academic levels

Job Description:

• Bachelor's or Master's degree in Computer Science.
• Proven experience in leading a team of backend engineers
• Strong organizational and project management skills.
• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
• Familiarity with Android development - kotlin, RX-java, design pattern.
• Proficiency with server-side languages such as Spring boot, Hibernate.
• Familiarity with database technology such as MySQL and MongoDB.
• Familiarity with cloud platforms(GCP).
• Experience with Agile/Scrum methodologies
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.

We're looking for an experienced Backend Engineer Interns to join our growing team of engineers to help build and maintain our products. You should have prior internship experience as Backend intern using PythonDjango

Requirements/Skills

• At least prior internship experience -on Backend development experience especially in Python & Django stack is must
• Prior experience in tech and product startups ‍.
• Good communication skills
• Minimum 60% aggregate marks (Passed out year - 2022 & 2023)
• Sound knowledge on Python programming language and must have completed projects using the Python

Internship Details :

• Full-time Paid Internship(15,000-35,000)
• Internship duration: 3-6 months
• Based on their performance during the internship, there may be a Full-time opportunity available for them to join our team

Join our growing team and work with some of the best backend engineers. Work on interesting and complex challenges in a fast paced development environment

Responsibilities :

- Knowledge of Node.js and frameworks available for it {such as NestJS, Express, StrongLoop, etc.}

- Experience in Database, Postgres Preferred.
- Integration of user-facing elements developed by front-end developers with server-side logic
- Writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Implementation of security and data protection
- Integration of data storage solutions 
- Strong proficiency with JavaScript

What you need to have:

Come be a part of one of the most exciting e-learning startup! A product based company building a B2C subscription product for kids around the world. Best understood as a combination of Netflix + Skillshare + Instagram for kids of ages 5 - 15, there is going to be something new every week to work on!

Already present in over 167 countries, kids of all backgrounds, languages and ages use DIY.org on website, iOS and Android. DIY is a place online where kids truly discover themselves.About UsWe are an early stage venture backed edtech startup looking to expand the team in UAE.

Perks offered:

• Tax Free Income - One of the major benefits of working with DIY is that your income is virtually tax-free.
• Exposure - The benefit of working out of UAE is that you will get exposure to woking with people from different countries and also build a network with people from various nations
• World class accommodation (amenities – Gym, Swimming Pool, Pet Friendly and fully furnished apartments) provided free of cost
• We take care of your VISA processing
• Insurance Coverage
• We take care of your travel and relocation to Abu Dhabi

Responsibilities:

• Ensure the quality of software products we build
• Author test documentation including test plans, test cases & scenarios and develop automated test suites.
• Develop test strategies, plans, and test cases and setting up of E2E test infrastructure
• Both Manual as well as Automation Testing on backend/frontend E2E testing.
• Work towards sustaining current QA processes and implementing new ones
• Define system test plans to validate all existing feature functionalities configured on system testbeds and automate all test cases
• Verify endurance and scale testing to validate robust feature functionality under stress

Must have:

• Extensively worked on various testing types such as Functional, Regression, Sanity, Smoke, Mobile testing, cross browser compatibility
• Expertise in developing, managing, and implementing E2E testing for core features in Automation frameworks using Selenium/ REST Assured/ APM or equivalent.
• API testing using tools like Postman.
• Experience in writing SQL queries to perform backend data validations

Good To Have :

• Experience in building Automation framework from Scratch
• Familiarity with performance testing using JMeter, Scale and Reliability testing
• Hands-on experience with cloud computing platforms like AWS, Azure or GCP is a plus
• Comfortable with Agile methodologies and working in small teams

About Us

We are an early stage venture backed edtech startup looking to expand the engineering team.

From offering flexible working hours to ensuing a 'no leave policy', to offering esops to every employee that joins and ensuring a flat yet performance driven organization, we offer a place for people to come and build a career and not do a job.

• Designing, implementing and improving company quality standards and analyzing data in order to find areas for growth and improvements
• Training, motivating and correcting employees to ensure that standards are met and preparing reports to track the progress
• Formulating strategies to increase productivity
• Testing and sampling products (Raw, Semi Finished and Finished Products), ensuring they meet set standards and specifications
• Conforming all products are properly labeled before output
• Investigating customers' complaints and ensuring safety procedures and processes
• Establishing strategies to improve efficiency and profitability in the organizations and monitoring all operations that affect quality and keeping all record related to quality and food safety, statistical reviews and relevant documents
• Communicating with external vendors and quality officers during onsite inspections

Desired Candidate Profile

• BSc. or MSc. or B. Tech (Chemistry/ DT / FT/ Micro /BT)
• Experience in Food Safety Process, audits, corrective actions
• Good at reporting corrective actions taken at management review meetings
• Knowledge in creating a flow diagram for each product and process covered by Food Safety Management System
• Experience in reviewing all rejections by food inspector/quality officers and in submissions of reports
• Willingness to work 6 days as one rotational off either on Monday or Sunday
• Lead Auditor Training Certificate or work experience as FSTL or Food Safety Team Member

Job description
Role Overview:The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

Key Responsibilities

• Responsible for making outbound calls and regular follow up on leads assigned.
• Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
• Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
• Explaining the product features in detail and how to use the packages.
• Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
• Address all the issues / grievances of customers and provide the right customer experience.
• Capture the insights from customer interactions and share it with the internal team.
• Strictly adhere to the process requirements.

Skill and Competencies required:

Functional

• Business Knowledge Process Knowledge
• Product Knowledge
• Customer Orientation
• Language skills English / Regional language
• Telemarketing / Selling Skills
• Basic computer skills MS Excel, Word

Behavioral

• Values Integrity / Honesty / Respect
• Communication Oral & Written skills / Listening
• Executive Presence
• Business / Telephone Etiquette
• Influencing Skills
• Empathy
• Self-driven / Initiative
• Ability to manage stress
• Willingness to learn

Education and Experience:Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply Minimum of 6 Months 4 years experience in Telesales / Tele-calling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain

Salary and Benefits

• Fixed Salary Rs. 1.5 LPA to Rs 2.00 LPA per Annum plus
• Incentive Rs. 36000/- to Rs.60000/- per Annum
• Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided
• Opportunities to learn and grow with the Company