Junior Product Manager (Technology)-D2C Brand

WHAT YOU’LL DO:

• Developing system components throughout all phases of the product lifecycle·        
• Own, improve, maintain, and enhance the code of a desktop client application with a native look and feel for Windows, one of the primary access points for users to Egnyte’s cloud-based connect solution
• Influence architecture, features, and implementation of our product·    
• Collaborate with other developers, product owners, and QA in bringing releases in a SaaS delivery model

YOUR QUALIFICATIONS:

• Leading a team of developers and QA (team size: 4+) with a full focus on productivity and business delivery
• Taking full responsibility for the new code from the design phase to running it in production (high-scale usage)
• Strong C++ programming (C++14 standard) and debugging skills and design patterns knowledge
• Experience with STL, boost, or WIN32 API·      
• Experience in the development of multi-threaded and multi-process applications·        
• Practice in unit tests development and continuous integration and hands-on experience with REST APIs and Git

A Business Architect is responsible for designing and aligning business strategies and operations with the organization's overall goals and objectives.

Roles and Responsibilities:

1.    Designing and implementing business strategies: Business Architects are responsible for developing and implementing business strategies that align with the organization's goals and objectives. They identify areas for improvement, design solutions, and work with stakeholders to implement changes.

2.    Aligning business processes: Business Architects ensure that business processes are aligned with the organization's overall goals and objectives. They identify areas for improvement and design processes that support efficient and effective operations.

3.    Developing and implementing business architecture: Business Architects develop and implement business architecture that aligns with the organization's goals and objectives. They define the organization's structure, systems, processes, and technology, ensuring that they are aligned with the business strategy.

4.    Analyzing business requirements: Business Architects analyze business requirements to identify opportunities for improvement. They work with stakeholders to define requirements and design solutions that meet those requirements.

5.    Leading cross-functional teams: Business Architects lead cross-functional teams, bringing together stakeholders from different departments to design and implement solutions that support the organization's goals and objectives.

6.    Communicating with stakeholders: Business Architects communicate with stakeholders to understand their needs and expectations, and to keep them informed of progress and changes. They work with stakeholders to ensure that solutions meet their requirements and expectations.

7.    Managing change: Business Architects manage change by identifying potential roadblocks and developing strategies to mitigate them. They work with stakeholders to implement changes and ensure that they are adopted effectively.

8.    Continuously improving processes: Business Architects are responsible for continuously improving processes to ensure that they remain aligned with the organization's goals and objectives. They identify areas for improvement, design solutions, and work with stakeholders to implement changes

Overall, a Business Architect plays a critical role in designing and implementing strategies, processes, and systems that support the organization's goals and objectives. They work closely with stakeholders across the organization, leading cross-functional teams and managing change to ensure that solutions are effective and efficient.

Total exp: 8-10 years

 Rel exp: 5 years (Business analysis, Management consulting)

 Location: Chennai

 Salary package: 22-25 LPA (on average)

JOB DESCRIPTION

Position: Product Manager

We are looking for an experienced Product Manager with great technology background and impressive interpersonal skills. You need to be passionate about people and products. You will join a dynamic and fast-paced start-up environment and work with talented teams to design, build and roll-out products that deliver the company’s vision and strategy.

The Product Manager will be responsible for both product planning and product marketing. This includes managing the product throughout the product lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products. It also includes working with sales, marketing, design and operations and support to ensure revenue and customer satisfaction. You also need to ensure that the product and marketing efforts support the company’s overall strategy and goals.

The Product Manager will need to act as the bridge between the CEO and the Team. He/She will act as a trusted advisor to the CEO. At the same time, you must build strong relationships with team members across the organization in order to maintain momentum and enable outcomes.

The Product Manager is expected to

• Support define the product strategy and roadmap and co-ordinate with various functions to translate product strategy into detailed requirements and prototypes. Run beta and pilot programs with early-stage products and prototypes.
• Improving the product innovation and management process and gaining consistency are top priorities. Needs to ensure the teams are not just aware of best-in-class approaches, but are also consistently following those frameworks
• Act as a leader within the company to work closely across teams and act as a champion for company culture. Should be able to drive home the culture and values of MMW.
• Work Closely with the CEO, to organize and align strategic priorities with members of the senior leadership team, act as a gatekeeper of tasks that can be resolved without direct involvement of the CEO. Organise follow up meetings to ensure that the decisions made in meeting rooms, make it into action. Language not in line with the rest of the document.
• Work closely with Engineering teams to optimize resources and deliver within turnaround time. Ensure smooth coordination amongst different engineering teams to deliver a seamless product
• Work closely with the Sales team to design product demos to be delivered to customers, deliver a monthly revenue forecast, develop sales tools and collateral, brief and train the sales force at quarterly sales meetings
• Work closely with the Operations team and propose an overall budget to ensure success. Ensure that the budget target is met.
• Work closely with the Marketing team to Develop product pricing, core positioning and messaging for the product. Brief press and analysts and go on press tours. Drive product launches including working with public relations team, executives, and other product management team members
• Gain a deep understanding technology, innovation and customer experience. Need to work with the Design team and identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.

Requirements:

• Master’s degree from Tier-1 institute (IIT/IIM/BITS/ISB) in Business and/or Engineering. With a Bachelors degree of Engineering.
• 7+ Years of Experience in Product Management Roles
• Excellent teamwork skills. Proven ability to influence cross-functional teams without formal authority. Skilled at working effectively in a matrix organization
• An analytical mindset driven by data, research and arithmetic. Not just by intuition.
• Excellent written and verbal communication skills. Ability to build world class presentations, excel sheets and reports
• Ability to build easy to understand dashboards and reports from complex systems
• Displays high degree of discipline, confidentiality, integrity and trust.
• A thorough understanding of the Impact of technology and AI on Innovation and Product Development. Is updated about and able to keep pace with evolving technologies across the globe.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.

About us :

BharatPe was co-founded by Ashneer Grover and Shashvat Nakrani in 2018 with the vision to make financial inclusion a reality for Indian merchants.

BharatPe launched India's first UPI interoperable QR code, first ZERO MDR payment acceptance service, and first UPI payment backed merchant cash advance service.

In 2020, post-Covid, BharatPe also launched India's only ZERO MDR card acceptance terminals - BharatSwipe. Currently serving over 50 lakh merchants across 35 cities, the company has grown business 30x in 2019 and is a leader in UPI offline transactions, having processed 5 crore+ UPI transactions a month (annualized TPV of US$ 5+ Bn).

INVESTORS :

- The company's list of marquee investors includes Beenext, Sequoia, SteadView Capital, Ribbit Capital, Coatue Management LLC, Insight Partners, and Amplo.The company has already facilitated disbursement of over Rs. 500 crores to its merchants since launch.

- Total Funding : $283.5M

- Latest Funding : Series D

- Why Join BharatPe ?

- Quality of work : Our current tech setup is serving us well for now. But, at our pace of growth, we know we will outgrow it soon. So, we are rebuilding our tech stack from scratch. Be it infrastructure as code, containerization and orchestration, event driven microservices, stream processing, or intrusion kill chain, we have a clear roadmap as well as prior experience of building modern state-of-the-art technology architecture. This is an excellent opportunity to build a world class tech setup from scratch and take it to scale.

- High operating freedom : We believe in ownership and accountability rather than command and control. Our teams are structurally empowered to operate with a lot of freedom, with effective mechanisms built within the teams to help with sound yet quick decision making.

- Experimentation and risk taking is encouraged to achieve ambitious goals.

- Competitive compensation.

- Cash and high growth equity.

- We pay good cash and our equity is growing at a very fast pace.

- We have a good team, proven business, and ample capital. Thus, the downside risk is low and upside potential is high.

- We are accelerating full throttle.

- This is the best stage to join a startup.

- Positive culture.

- We believe new ideas can come from everywhere, so we are always on the lookout. Instead of carrot and stick approach, we appeal to internal motivation to excel.

- We are strong team players - we build on each other's strengths and have each other's back in failures.

Requirements :

- Innovative and self-motivated with passion to develop complex and scalable applications.

- 2-5 years of experience in software development with strong focus on algorithms and data structures.

- Strong coding and design skills with prior experience in developing scalable & high availability applications using Core Java/J2EE, Spring, Hibernate.

- Work experience with Relational databases is required (Primarily MySQL).

- Prior work experience with Non-Relational databases (primarily Redis, MongoDb) is an added plus.

- Strong Analytical and Problem Solving Skills.

- B Tech/BCA from IIT or BE in computer science from a top REC/NIT.

• You have 2+ years of experience with production GCP/AWS; Experience with Kubernetes is a plus
•  You have 3+ years debugging network and system security issues
• You have experience in developing security training and guide the internal development teams
• You design and implement best practices concerning information security
• You can create programs to implement Identity and Access Management
•  You have to evolve the bug bounty program and provide support.
• You have to develop automated security testing.
• You have worked on cloud-native technologies.
• You have to triage security issues and provide recommended fixes.
•  You are an excellent collaborator & communicator.
• You know that start-ups are a team sport.
• You listen to others, aren’t afraid to speak your mind and always try to ask the right questions.
• You are excited by the prospect of working in a distributed team and company.

Job Description :

- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.

- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.

- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.

Responsibilities :

- Take proactive ownership of regional implementation health.
- Create scalable processes and definitive scope around implementation services
- Implement systematic processes for tracking and reporting on the implementation status
- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output
- Direct the activities of the implementation team to meet client needs and create successful partnerships
- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards
- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.
- Own execution of the roll-out within the allotted implementation timeframe
- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase
- Provide support to Account Executives & Sales Engineers during the Sales cycle
- Ability to speak knowledgeably on all technical integration options available within an implementation
- Facilitate hand-off from Sales to Implementation

- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed
- Monitor the progress of each account at a deeper level
- Ensure all metrics are accurate and up-to-date
- Advocate customer needs/issues cross-departmentally
- Understand and manage escalations efficiently and appropriately
- The first point of contact for all inquiries on project status from executive leadership
- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed
- Partner with global teams on solutions, process enforcement, and overall regional health

Qualifications :

- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company
- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports
- Bachelor's degree;
- Previous experience as a Manager, Implementation for enterprise software
- Proven track record of successful implementation with enterprise clients
- Highly developed project management skills
- Ability to influence and guide clients through complex implementations
- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team
- Demonstrated presentation and client-facing skills
- Superior presentation skills; experience with presenting to C-level Executives
- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners
- Analytical skills to determine root causes and develop solutions
- Understanding of sales, marketing, client relations roles, and their interdependence
- Demonstrated ability to adapt to a fast-paced and changing the technical environment
- Self-starter seeks out challenges
- Flexible