Junior Product Manager (Technology)-D2C Brand

Job Title: Customer Service Executive

Job Description:

As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.

Must-Have Skills:

1. Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
2. Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
3. Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
4. Empathy: Ability to empathize with customers and provide support in a compassionate manner.
5. Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
6. Adaptability: Flexibility to adapt to changing situations and customer requirements.
7. Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.

Good-to-Have Skills:

1. Product/Service Knowledge: Familiarity with the company's products or services.
2. Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
3. Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
4. Time Management: Efficient time management skills to prioritize and meet deadlines.
5. Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.

Must know MySQL & PostgreSQL

- Good Knowledge of HTML, PHP Frameworks (like CI, Laravel, YII), Core PHP, JavaScript and CSS coding.

- Knowledge of Bitbucket/GitHub.

- Strong hands-on Bootstrap.

- Knowledge of databases and database concepts.

- Strong knowledge of Laravel/ CodeIgniter and its extensive feature set.

- Working Knowledge of e-commerce frameworks like OpenCart, WordPress, cs-cart, and Magento.

- Working knowledge of API for Mobile Applications

- Experience in Cache, and search plugins in terms of optimization

- Developing plug-ins/add-ons in PHP for various CMS solutions.

Job Description

• Strong understanding of the Ruby programming language and Rails framework
• Proficiency in Javascript including experience with React, Angular or Vue.
• Database understanding (Postgres / MySQL).
• Previous experience maintaining production applications.
• Focus on writing clear, maintainable, tested code.

Skills Required

• Navigating and understanding a large codebase.
• Experience with Git, continuous integration and regular deployments.  Understanding and appreciation of UX and usability.
• Excellent communication skills and diligent ability to contribute to the team by performing code reviews.
• Writing tests using Rsp,c and Capybara.

Job Responsibilities

· International Freight agents are responsible for matching authorized and reliable transportation carriers to the shippers and coordinating all of the shipping needs for many companies.

· Maintain current clients, generate leads and attract new prospects and develop a sales pipeline.

· Acquire new business through prospecting, cold calling etc. Contract with freight shipping carriers and negotiate the best rates and services for our customers.

Skills Required :

· Excellent Communication skills.

· Demonstrated ability to meet sales targets.

· Good understanding of the Freight Industry.

· Proficiency in office software, including Microsoft Word, Excel, and Outlook Express.

· Proficient negotiating skills.

· Excellent problem-solving abilities.

NOTE: Minimum 6 months of experience in freight brokerage is MANDATORY.

Location: Mohali , Delhi, Dehradun, Gurugram

We at OYO are expanding our design team and looking for a Senior Product Designer / Product Designer - II to join us. The role will be an advocate for OYO design, shaping product experiences by creating designs that delight our users and make them successful.

We believe in doing the right things and in that spirit, we are looking to hire the right people - those who are humble, hungry and smart.

Responsibilities

• Working closely with the Principal Product Designers, Business Teams, Product and Tech teams to deliver high impact data-driven design solutions.
• Creating cohesive style guides ensures a consistent design language is applied across the product.
• Designing new products, interfaces, and user experiences across multiple platforms.
• Simplify complex user interactions, highlight the product’s brand and unique personality.

You will also be exposed to the whole spectrum of UX design at OYO. If you're looking for opportunities to do practical User Research, Design Sprint, Content Strategy, Data-Driven Design, Usability Testing and Design Systems, this is the place.

Requirements

• 4 - 8 years of experience in product designing.
• Detail orientation, execution excellence and entrepreneurial spirit.
• A design portfolio demonstrating design principles, problem-solving approach and the solution for web and/or mobile platforms.
• Hands-on experience in Figma design tool and familiarity with other design tools including but not limited to: Sketch, adobe application or micro interaction tools.
• A strong foundation in visual and interaction design.
• Expertise with mobile and consumer facing UX design.
• Good knowledge in design fundamentals, such as design thinking frameworks, and the ability to take on a structured approach in solving problems.
• Effective team player, communication, presentation and problem-solving skills.

Why Should You Join

• A chance to work in a team that is at the forefront of innovation that has constantly created a tangible difference in peoples’ lives across the world.
• You’d be working closely with the world-class leadership team at OYO, and thereby allowing you access to great learning, growth and exposure.
• This role will be a precursor to several long-term exciting growth and leadership opportunities within the organization.

About OYO

OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aims to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate over 157,000 hotel and home storefronts in more than 35 countries including India, Europe, and Southeast Asia as of March 31, 2021. For more information, visit http://www.oyorooms.com.

Job Description 

Experience : 3+ years in end to end US Technical Hiring 

Location : Pune 

Notice Period : Immediate Preferred 

To be eligible you must be: 

• Excellent in sourcing through Job Portals, Social Media, x ray Search-Booleans, etc.
• Responsible for full-cycle recruiting: Sourcing the candidates, screening them, Interview coordination, rate negotiation and hand-holding all the way till closure 
• Exceptional communication, interpersonal, and decision-making skills
• Able to analyze resumes and determine appropriate matches for vacancies
• Understanding of impact to business and metrics 
• Technical expertise with an ability to understand and explain job requirements for IT roles
• Hands on experience with Applicant tracking systems 
• Ability to listen, understand, convey, and relate ideas, concepts and issues clearly and confidently through all channels while having an awareness of environmental cues
• Understanding of various visa status and Tax Terms (C2C, C2H, W2, 1099, Permanent).
• Willing to work in Night Shift (USA TIME ZONE) 

Roles & Responsibilities: 

• Effectively sourcing right fit and getting closures on time
• Coordinate with multiple Vendors and onsite teams to gather exact requirements and schedule Interviews
• Maintain and develop pipeline of eligible candidates for future open positions
• Qualify or reject candidates based on interview feedback and resume reviews
• Serve as contact person for questions from candidates
• Understand hiring leaders needs and deliver value by crafting best solutions for them
• Work on different recruitment metrics and share with business/team as and when required

ABOUT US

Xangars is a global IT solutions provider leading the off shoring revolution with its cutting-edge services that provide support and impetus to emerging & established businesses in the areas of IT consulting, product engineering, social networking, custom software development, application integration and maintenance. With its signature innovative approach to technology solutions, Xangars has effectively leveraged the market presence & profitability for clients hailing from backgrounds as diversified as entertainment houses, educational institutions, healthcare industries, financial organizations, travel companies and regional communities.

Company Name : Leading Financial co. payroll of Xangars Solutions Pvt. Ltd.
# Only Immediate joinees Or 15 to 20 Days

Location : Kurla

Designation : Developer - BAU

Role : Senior Developer (Tech Lead)

Years of exp : 2 to 6 years

WFH and after lockdown, Work From Office, Mumbai

Technical Skills : Essential

WebAPI,Dotnet,C#,Angular ,AWS,

Databases: MS SQL, mongodb

ORM Tool : Entity framework.

Concept : DBMS, OOPs, SOLID principles,

Exposure to Open Source technologies, Modular UI Screens, N Tier Architecture, scalability, multithreading, Loosely coupled system

Duties to be performed

- RND on exploration of new technologies

 - Ensuring Unit Testing of developed product 

 - Support the existing project

- Designing a service oriented application

- Building reusable services

- Cost effective tech solution

- Integration of multiple applications

- Define Standards for designing a system

• Developing new features and user interfaces from wireframe models
• Ensuring the best performance and user experience of the application
• Fixing bugs and performance problems
• Writing clean, readable, and testable code
• Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions
• (Add any other relevant responsibilities here)