Quality Assurance Intern

Job Description – Senior QA Engineer (Banking & Financial Applications)Position

Job Title: Senior QA Engineer

Experience: 3+ Years

Employment Type: Full-Time

Department: Quality Assurance

Role Overview

We are seeking a highly skilled and proactive Senior QA Lead to take ownership of quality assurance across our banking and financial applications. The ideal candidate will be responsible for planning, managing, and executing end-to-end testing activities while leading a team of QA engineers.

This role requires a strong blend of technical expertise, leadership, client communication, and quality governance. The candidate will be expected to interact directly with customers and stakeholders, manage testing initiatives across multiple platforms, drive quality improvements, and lead the organization's transition from predominantly manual testing to scalable automation testing practices.

The successful candidate must possess excellent communication skills, strong analytical thinking, and the ability to confidently represent the QA function in both internal and client-facing discussions.

Key ResponsibilitiesQuality Assurance Leadership

• Own and manage the complete Software Testing Life Cycle (STLC).
• Define QA strategy, testing methodologies, standards, and best practices.
• Establish quality benchmarks and release readiness criteria.
• Ensure delivery of high-quality software across all products and releases.
• Drive continuous improvement initiatives within the QA function.
• Monitor product quality metrics and provide regular reporting to management.

Manual Testing & Quality Management

• Design, review, and execute detailed test plans, test scenarios, and test cases.
• Perform functional, regression, integration, system, exploratory, smoke, and user acceptance testing.
• Validate complex business workflows within banking and financial systems.
• Identify, document, track, and verify defects through closure.
• Ensure adequate test coverage across all business-critical features.
• Perform root cause analysis for production issues and quality incidents.

Test Automation Leadership

• Drive the organization's automation testing strategy.
• Identify manual testing areas suitable for automation.
• Build and maintain automation roadmaps and implementation plans.
• Work closely with engineering teams to improve automated test coverage.
• Establish automation frameworks, standards, and coding practices.
• Continuously improve automation efficiency and execution reliability.
• Measure and report automation coverage and effectiveness.

Team Leadership & Management

• Lead and mentor a team of QA engineers.
• Allocate work and monitor team performance and deliverables.
• Conduct test reviews and quality audits.
• Support team development through coaching and knowledge-sharing.
• Establish accountability and ownership within the QA team.
• Assist in hiring, onboarding, and training QA resources when required.

Client & Stakeholder Management

• Act as the primary QA representative in client interactions.
• Conduct customer calls, demonstrations, and quality review meetings.
• Communicate testing progress, risks, issues, and mitigation plans.
• Handle client concerns and escalations professionally and diplomatically.
• Collaborate closely with Product Managers, Business Analysts, Developers, DevOps teams, and senior leadership.
• Build strong stakeholder relationships through clear and effective communication.

Banking Domain Quality Assurance

• Validate banking, financial, and transaction-based workflows.
• Ensure accuracy of financial calculations, reconciliations, and transaction processing.
• Test security-sensitive and compliance-driven functionality.
• Verify integration with third-party financial systems, APIs, and services.
• Understand business-critical workflows and identify potential quality risks.

Required Technical SkillsTesting Expertise

• Strong experience in Manual Testing.
• Strong understanding of Software Testing Life Cycle (STLC).
• Strong understanding of Software Development Life Cycle (SDLC).
• Experience in Functional Testing.
• Regression Testing.
• Integration Testing.
• System Testing.
• User Acceptance Testing (UAT).
• Exploratory Testing.
• Smoke & Sanity Testing.
• Defect Lifecycle Management.

Automation Testing

Hands-on experience with one or more of:

• Selenium
• Playwright
• Cypress
• Appium

Experience with:

• Test automation framework design
• Automated regression suites
• Cross-browser testing
• Test execution pipelines
• Automation reporting and analysis

API Testing

• Postman
• REST APIs
• API Validation
• API Automation
• JSON/XML Validation

Database Testing

• SQL
• MySQL
• PostgreSQL
• Data Validation
• Query Analysis

Ability to:

• Write and execute SQL queries.
• Validate backend data against application workflows.
• Investigate data-related defects.

Frontend & Backend Understanding

The candidate should possess a good functional understanding of:

Frontend

• HTML
• CSS
• JavaScript fundamentals
• Browser Developer Tools

Backend

• API architecture
• Authentication mechanisms
• Database concepts
• Application logs and troubleshooting
• Client-server architecture

Tools & Platforms

Experience with:

• Jira
• Azure DevOps
• TestRail (preferred)
• Confluence
• Git
• CI/CD Pipelines

Exposure to:

• Jenkins
• GitHub Actions
• GitLab CI/CD

Required Soft SkillsCommunication

• Excellent verbal and written English communication.
• Ability to conduct client-facing meetings independently.
• Strong presentation and documentation skills.
• Ability to communicate technical and non-technical concepts clearly.

Leadership

• Team management and mentoring experience.
• Ownership-driven mindset.
• Ability to drive outcomes with minimal supervision.
• Strong decision-making capabilities.

Stakeholder Management

• Professional and diplomatic communication style.
• Strong customer relationship management skills.
• Ability to handle escalations and difficult conversations effectively.
• Experience coordinating across multiple teams and departments.

Personal Attributes

• Highly proactive and self-motivated.
• Strong analytical and critical thinking abilities.
• Detail-oriented with a quality-first mindset.
• Strong problem-solving capabilities.
• Ability to work in fast-paced environments.
• Excellent organizational and planning skills.
• Strong sense of accountability and ownership.

Preferred Qualifications

• Experience in Banking, FinTech, Payments, Lending, NBFC, or Financial Services domains.
• Experience working with enterprise-scale applications.
• Exposure to security and compliance testing.
• Experience in Agile/Scrum environments.
• ISTQB Certification (preferred).
• Experience driving QA transformation initiatives from manual testing to automation-first testing.

Key Success Indicators

The selected candidate will be expected to:

• Own and drive product quality across all releases.
• Lead and manage the QA team effectively.
• Improve automation coverage and reduce manual testing effort over time.
• Ensure smooth release cycles with minimal production defects.
• Build strong client relationships through professional communication.
• Proactively identify risks and drive timely resolutions.
• Establish a scalable and mature QA process across the organization.

Location: Bangalore

Experience: 2–5 years

Type: Full-time | On-site

Open Roles: 1

Start: Immediate

Why this role exists

Most engineering teams choose between speed and stability.

We need both.

Today:

• Deployments carry risk
• Cloud costs are higher than they should be
• Compliance is reactive, not built-in

This role exists to build a platform where:

• We can deploy fast without breaking production
• We can scale without runaway cost
• We can pass enterprise InfoSec reviews without firefighting

What you’ll do

You will not just manage infrastructure.

You will build the platform that engineering runs on.

1. Drive cloud cost efficiency

• Reduce Azure compute spend by 40%
• Implement:
• Reserved Instances / savings plans
• Right-sizing of workloads
• Scheduling for non-critical workloads
• Continuously monitor and optimize cost vs performance

2. Build zero-downtime deployment systems

• Ship a deployment pipeline that supports:
• 5+ production deployments per week
• Zero customer-visible downtime
• Implement:
• Blue-green / canary deployments
• Automated health checks
• Safe rollout strategies

3. Enable fast and safe releases

• Reduce time-to-launch significantly
• Ensure:
• High reliability in every release
• Ability to rollback instantly if something breaks
• Create systems where:
• Scaling up is seamless when things go right
• Failures are contained when they don’t

4. Build disaster recovery and compliance readiness

• Create DR/BCP systems that pass enterprise audits from:
• HDFC Life, SBI Life
• Ensure:
• Backup and recovery processes are defined and tested
• Failover strategies are documented and executable
• Build compliance as part of the system, not an afterthought

5. Embed security into the pipeline

• Integrate:
• SAST (Static Application Security Testing)
• DAST (Dynamic Application Security Testing)
• SCA (Software Composition Analysis)
• Secret scanning
• Container scanning
• IaC scanning
• Ensure vulnerabilities are caught before deployment

6. Enforce policy-as-code

• Implement:
• OPA / Gatekeeper
• Azure Policy
• Prevent non-compliant infrastructure from being deployed
• Ensure consistency across environments

7. Build a scalable platform layer

• Create systems that:
• Support increasing deployment frequency
• Maintain reliability under scale
• Work closely with backend and SRE teams to:
• Improve system stability
• Reduce operational overhead

What success looks like

• Cloud costs reduce by ≥ 40%
• Deployments are:
• Frequent
• Safe
• Invisible to customers
• Rollbacks are instant and reliable
• DR/BCP passes enterprise audits in the first attempt
• Security is embedded in the pipeline, not patched later
• Engineering teams ship faster with confidence

Who you are

• You have 2-5 years of experience in DevOps / Platform Engineering
• You have worked with:
• Cloud platforms (Azure preferred)
• CI/CD systems
• Infrastructure as Code
• You think in:
• Systems
• Trade-offs (speed vs reliability vs cost)
• You are comfortable owning:
• Production infrastructure
• Deployment systems

What will make you stand out

• Experience with:
• High-frequency deployment systems
• Cost optimization at scale
• Security-first pipelines
• Strong understanding of:
• Kubernetes / container orchestration
• Monitoring and observability
• Distributed system reliability
• Experience passing enterprise security/compliance audits

Why join

• You will define how engineering ships and scales
• Your work directly impacts:
• Reliability
• Cost
• Deployment velocity
• You will build a platform that moves from:
• Fragile → predictable and scalable

What this role is not

• Not manual infra management
• Not reactive firefighting
• Not limited to CI/CD maintenance

What this role is

• A builder of deployment systems
• A driver of cost efficiency
• A guardian of reliability and compliance

One question to self-evaluate

Can you build a platform where we deploy faster, spend less, and never break production?

Key Skills and Requirements

· Minimum 3+ years of hands-on experience in Node.js and Express.js

· Bachelor Degree in Computer Science OR in related field B.sc - IT/ BCA /MCA/B.Tech/M.Tech

· Programming experience in Web Application development with Node.js and Express.js

· Must have experience in JavaScript, Node.js, Express.js or have extensive exposure in any MVC framework

· Expert in MySQL and Store Procedures

· Knowledge of REST API / Web API protocol

· Understanding HTML, CSS, JavaScript, JQuery, Ajax, JSON, OOPs well enough

· Good to have: React Js.

· Strong coding skills, good analytical and problem-solving skills

· Ability to write clear, concise, well-structured, and well-organized code

· Experience with third-party libraries and APIs(Zoho, Leadsquared, Knowlarity, Exotel, LCode, Karza, Google API, DIGIO, etc)

· Ability to identify weaknesses in existing code and improve it

Plus but not required

· A plus if you have Slide experience with Git Command lines.

· A plus if you have any experience with Github, Gitlab, Bitbucket.

· A plus if you have any experience with UI Design

· A plus if you have any experience with PHP, CodeIgniter

· A plus if you have any experience with React JS/Angular JS

Essential Duties and Responsibilities

· Collaborate with cross-functional teams to define, design, and ship new features

· Work with outside data sources and APIs

· Unit-test code for robustness, including edge cases, usability, and general reliability Work on bug fixing and improving application performance

· Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Responsibilities:

• Sell telecommunications products and services to both individuals and companies.
• Sell VoIP for corporate technology and communications systems.
• Build market position by locating, developing, defining, negotiating, and closing business relationships.
• Keep abreast of current technology trends.
• Identify, contact, and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking, and referrals to obtain appointments.
• Leverage the CRM system to develop a prospecting and sales strategy that ensures high activity and effective closing ratios.
• Book and install new lines/circuits/bundles/services to meet established monthly quotas.
• Design customised, cost-effective solutions for the client.
• Manage a territory using technology, prioritisation, and time management skills.
• Submit pricing and pre-qualification requests reflecting the client's requirements.
• Maintain an updated database including all activities, partners, and opportunities with their current status.
• Design and implement a strategic business plan that expands the company's customer base and ensures its strong presence.
• Own recruiting, objective setting, coaching, and performance monitoring of sales representatives.
• Present sales, revenue, and expenses reports and realistic forecasts to the management team.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.

Requirements:

• Bachelor's degree in a related field with 1 to 3 years of experience (preferably from the Telecom domain) with exposure to working in the UAE, EGYPT, VIETNAM, and PHILIPPINES markets.
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets.
• Committed to continuous education through workshops, seminars, and conferences.
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organisation.
• Proficiency in all Microsoft Office applications.
• Ability to work as part of a team.
• Strong analytical and problem-solving skills.
• Excellent administrative and organisational skills.
• Effective communication skills.
• Proven ability to drive the sales process from plan to close.
• Strong business sense and industry expertise.
• Excellent mentoring, coaching, and people management skills.
• Driving Licenceis good to have.

We are seeking a highly skilled Backend Developer to join our team and contribute to the development and improvement of both our customer-centric SaaS platform and internal systems. As a Backend Developer, you will be responsible for designing, implementing, and maintaining the server-side logic of our application, ensuring high performance, scalability, and security.

As a Backend Developer with expertise in Java, and PostgreSQL, you will play a critical role in developing and maintaining the backend infrastructure of our SaaS and internal platforms, ensuring its reliability, scalability, and performance. Join our team and be a part of building cutting-edge software solutions that empower our customers and drive business growth.

Responsibilities:

• Collaborate with cross-functional teams, including front-end developers, product managers, and designers, to understand project requirements and translate them into technical specifications.
• Design and develop server-side logic, APIs, and database schema to support the functionality and performance requirements of our SaaS platform.
• Write clean, modular, and well-documented code using any relevant programming language preferably Java with SpringBoot.
• Optimize the backend systems for maximum speed and scalability, ensuring high performance and responsiveness of the application.
• Implement data storage solutions using PostgreSQL or other relational databases, ensuring data integrity and security.
• Conduct thorough testing and debugging to identify and resolve any issues or bugs in the backend code.
• Stay up-to-date with emerging technologies, industry trends, and best practices in backend development and contribute to the continuous improvement of our development processes.

Requirements:

• Proven work experience as a Backend Developer or similar role, with a focus on server-side development.
• Proficiency in working with relational databases, particularly PostgreSQL, and writing efficient SQL queries.
• Familiarity with SaaS concepts and architecture.
• Experience with API design and development, including RESTful APIs.
• Solid understanding of software development principles, including object-oriented programming, design patterns, and data structures.
• Experience with version control systems, such as Git.
• Strong problem-solving and analytical skills, with keen attention to detail.
• Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams.
• Bachelor's degree in Computer Science, Engineering, or a related field is preferred, but not mandatory.

Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

• As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
• Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
• This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

• Maintain a detailed knowledge of our offering and the impact they can create for our customers.
• Coordinating and maintaining a detailed list of all tasks and communication with the client.
• Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
• Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
• Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
• Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
• Assisting the onboarding team for any new business set up activity that might arise from accounts.
• Proactively spot and correct any issues that could affect customer satisfaction or retention.
• Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
• Keep yourself updated about new products and services that could be of value to customer’s business.

• Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
• Handle customer escalations and ensure closure of the issues.

Desired Skills

• Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• -2 years of relevant experience in B2B customer facing roles.
• Knowledge of the SaaS ecosystem (good to have).
• Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
• Account management and client relationship skills is preferred.

Job Description:

• Integration of user-facing elements developed by front-end developers.
• Build efficient, testable, and reusable PHP modules.
• Solve complex performance problems and architectural challenges.
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)
• Strong knowledge of PHP web frameworks (such as Laravel, Codeignitor, Yii, etc depending on your technology stack)
• Understanding the fully synchronous behavior of PHP.
• Understanding of MVC design patterns.
• Basic understanding of front-end technologies, such as JavaScript, JQuery, HTML5 and CSS3
• Knowledge of object oriented PHP programming
• Understanding accessibility and security compliance (Depending on the specific project)
• Strong knowledge of the common PHP or web server exploits and their solutions.
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes
• Familiarity with SQL/NoSQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Gif.
• Build efficient, testable, and reusable PHP modules.
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc}
• Hands on Experience with AWS and NoSQL Database, Integration of AWS Services. (Mandatory)

Development: HTML5, CSS3, JS, JQuery, PHP(Must), Python, Java, Git, Dev Tools, C//.

Development Framework: Laravel, Codeigniter, React JS, Vue JS, Bootstrap. 

Tools: Trello, Slack, ASANA, Visual Studio Code, PHPStorm, Github, Selenium

Technologies Frameworks: Bootstrap, Laravel, WordPress.