
Job Title: Customer Support Executive
Location: Bangalore, India
Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.
Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.
To know more visit https://elocitytech.com/
Responsibilities:
Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.
Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.
Handle customer phone calls, ensuring professional and courteous communication.
Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.
Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.
Establish and maintain positive relationships with clients and customers, both in person and over the phone.
Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.
Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.
Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.
Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.
Qualifications:
Proven experience in a customer support or related role, preferably in a fast-paced environment.
Excellent product knowledge and the ability to quickly grasp and understand complex concepts.
Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.
Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.
Ability to build rapport with customers and establish trust and credibility.
Proficiency in working with Excel workbooks for data management and reporting purposes.
Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.
Good organizational skills and attention to detail.
Ability to work well under pressure and in a team-oriented environment.

About Elocity Technologies India Private Limited
About
Elocity is transforming the transportation electrification journey for electric utilities, cities and businesses. With our smart and intuitive technology, we provide tools to our customers for managed EV charging while supporting national and local ambitions for cleaner and sustainable energy systems and help in decarbonizing the grid.
For more information visit us at www.elocitytech.com
Company video
Similar jobs
Job Title: Sales Executive (1 Yrs Exp) – Enterprise AI Software Pre-Sales
About PGAGI:
At PGAGI, we believe in a future where AI and human intelligence coexist in harmony, creating a world that is smarter, faster, and better. We are not just building AI; we are shaping a future where AI is a fundamental and positive force for businesses, societies, and the planet.
Role Overview:
We are seeking a Sales Executive with 1+ years of experience in B2B IT/Tech/AI/AI Solutions sales and pre-sales activities. This is a remote role with company-provided leads. The candidate will be responsible for driving enterprise AI software sales, conducting solution presentations, and collaborating with technical teams to craft client-focused proposals.
Key Responsibilities:
• Drive B2B enterprise pre sales for AI and solutions, managing the end-to-end sales and pre-sales cycle.
• Engage with potential clients (company-provided leads) to understand business pain points and propose AI-driven software solutions.
• Lead pre-sales activities, including product demonstrations, solution presentations, technical discussions, and proof-of-concept (POC) design.
• Collaborate with the AI and technical teams to design custom solutions and respond to RFPs/RFIs.
• Prepare business and technical proposals, pricing models, and solution roadmaps.
• Build and maintain strong relationships with C-level executives and key decision-makers in enterprise accounts.
• Track, manage, and report pipeline and pre-sales activities using CRM tools.
• Meet or exceed monthly and quarterly B2B sales targets.
Requirements:
• 1+ years of experience in B2B IT/Tech/AI/Solution sales and pre-sales.
• Proven track record in solution selling or enterprise-level software sales.
• Solid understanding of AI, Solution development , or cloud-based solutions and their business applications.
• Exceptional presentation, negotiation, and proposal writing skills.
• Experience with consultative and solution-oriented sales for mid to enterprise clients.
• Familiarity with CRM tools (HubSpot, Salesforce, etc.) and sales automation.
• Bachelor’s degree in IT, Business, Engineering, or a related field.
What We Offer:
• Competitive salary + attractive performance incentives.
• Fully remote, flexible work environment.
• Opportunity to work with cutting-edge AI products.
• Career growth with a fast-scaling AI consultancy.
• Exposure to global B2B enterprise clients .
software products.
● Degree in Computer Science, Maths, or equivalent.
● Experience with AWS or Google Cloud or Azure.
● Experience with RDBMS and NoSQL: MySQL/MariaDB or PostgreSQL,
DynamoDB or MongoDB.
● Fluent in common design patterns, modular architecture, microservices, and a
demonstrated web and polyglot development experience.
● Passionate about distributed computing and building applications that are
robust, scalable, and keep the customers happy.
● Proficiency in programming languages such as Java, Scala; a strong foundation
in data structures, algorithms, understanding of threads, synchronization, and
concurrent programming.
● Experience with deployment, configuration, automation tools, and DevOps
methodologies.
● Understanding of Internet security models, REST API, and application
integration.
● Good to have some understanding of Serverless.
We are seeking a highly skilled and experienced MERN (MongoDB, Express.js, React, Node.js) Stack Developer to join our dynamic development team. As a MERN Stack Developer, you will be responsible for designing, developing, and maintaining scalable web applications using the MERN stack framework.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Expertise in backend programming with Node.js and MongoDB.
- Experience with React.js and redux.
- Material UI and 3rd party libraries.
- Experience with clean code writing practices like avoiding callback hell like promises, async.
- Thorough understanding of Node.js and its core principles.
- Experience with popular React.js workflows (such as Flux or Redux).
- Familiarity with newer specifications of ECMAScript.
- Experience with data structure libraries (e.g., Immutable.js).
- Familiarity with RESTful APIs.
- Knowledge of modern authorization mechanisms, such as JSON Web Token.
- Familiarity with modern front-end builds pipelines and tools.
- A knack for benchmarking and optimization.
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial).
Responsibilities:
- Build Node.js APIs using microservices.
- Rewriting backend code with microservices architecture & Unit tests.
- Developing new user-facing features using React.js.
- Building reusable components and front-end libraries for future use.
- Translating designs and wireframes into high-quality code.
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
If you are a passionate MERN Stack Developer looking for an exciting opportunity to work on challenging projects and be part of a talented team, we would love to hear from you. Please submit your application, including your resume and portfolio, highlighting your relevant experience and projects.
If you are the kind of person who wants to build content & communication layer around SaaS products that impact millions of users, has a passion for making wordplay work for you and wants to own the content layer in an early stage company, this is the place for you. If you make the cut, we guarantee that you will be given complete autonomy and the right team to hit your metrics.
Responsibilities
- Strategise, develop, and implement content initiatives to educate and grow our beauty professional community.
- Collaborating with team leaders to develop and implement a customer-centric and appealing content strategy.
- To work with the growth team and learn how to increase an audience in a sustainable way.
- Keeping an eye on changing beauty industry trends to ensure that content is topical and relevant.
- Work with our product and technical teams to raise awareness of and adoption of new product features.
- Control all aspects of campaign optimization, troubleshooting, and reporting, with a focus on scalability and efficiency.
- Use analytics to show the clear impact of all efforts.
- By combining internal and external learnings, create and record best practises and playbooks.
Skills/Experiences:
- 1-2 years of experience in building and engaging a community for a tech startup or business
- Experience in playing an influencer role on social media would be highly preferred
- Demonstrated track record of delivering high-impact solutions in collaborative teams, particularly with designers
- Proven track record of creating high impact outcomes
- Self-starter, comfortable operating in a fast-paced, ever-changing environment.
- Experience in problem solving and tackling problems with a creative mindset.
We're building a game tech platform for discovering and creating engaging gaming experiences.
We need a driven, enthusiastic and passionate Android developer who is still fascinated and excited about the potential of great apps and mobile-based games. Devs who are or have been gamers will be a better fit for this role. You'll build something that sits at the intersection of TikTok, Steam and Roblox.
We promise a great learning and working experience with a team of entrepreneurs, devs, gamers, animators, award-winning UI/UX designers and advisors who have been CXOs of billion-dollar companies. You'll be in the company of many highly accomplished yet humble individuals who want to build something amazing together.
We are building our platform with a mobile-first approach for the mobile-first world, so we naturally focus a lot on UI topics like intelligent user nudges, app micro-interactions and in-app animations far more than normal app dev roles. You'd have a fun-filled and fantastic growth curve with us.
We have built an interesting and engaging gaming-based culture and you'd be required to play games and build gaming experiences as a part of your job here.
Our startup hires with a talent-first approach and we value skill and drive levels far more than just brand-name colleges on your resume. We have hired many people from these top colleges, but we hired them purely based on their skills and cultural fit. We find it worth mentioning that many people from these top colleges couldn't make it through our interview process too.
We want this to be your first or second job and we'll work tirelessly to make this your last one.
Technical/Core skills
- Minimum 3 yrs of exp in Informatica Big data Developer(BDM) in Hadoop environment.
- Have knowledge of informatica Power exchange (PWX).
- Minimum 3 yrs of exp in big data querying tool like Hive and Impala.
- Ability to designing/development of complex mappings using informatica Big data Developer.
- Create and manage Informatica power exchange and CDC real time implementation
- Strong Unix knowledge skills for writing shell scripts and troubleshoot of existing scripts.
- Good knowledge of big data platforms and its framework.
- Good to have an experience in cloudera data platform (CDP)
- Experience with building stream processing systems using Kafka and spark
- Excellent SQL knowledge
Soft skills :
- Ability to work independently
- Strong analytical and problem solving skills
- Attitude of learning new technology
- Regular interaction with vendors, partners and stakeholders
- Main point of contact for specific accounts
- May not oversee the day-to-day running of the account
- Primarily responsible for managing that account and maintaining an excellent client relationship.
- Establish budgets with the client
- SPOC for any conflict resolution
- Leads Account reviews
- Writes creative briefs, and approves payments to and from the client
- In charge of contracts and contract renewals, quality control on the account
- Actively pursues new opportunities with the client - The more opportunities, the more work, and money, for BIW.
- 3+ years proven work experience as a Mobile developer.
- Experience using web services (HTTP, REST, SOAP) using JSON, API and API Framework) .
- Good knowledge of object-oriented design patterns and Multi-threading concepts
- Good knowledge of the SQLite database and the Google Play Services like Push Notifications (fcm/sns)
- Strong mobile UI design (multi-screen resolutions), coding, support and maintenance
- Knowledge of HTML5, Bootstrap, JavaScript,
- Experience with third-party libraries and APIs (like Facebook, Twitter, etc.)
- Proficient iOS and Android mobile app experience are a plus
- In-depth knowledge of at least two Framework/Libraries like React Native / Ionic / Framework7 / Aurelia / PhoneGap / Flutter and angular / react / vue / Mobile Angular UI/ Kendo UI.
- Knowledge of bench marking and optimization
- Mandatory : self sufficient developer and must have prior experience of hybrid development [atleast 3 projects]
We are looking for Business Development Executive to handle the calls in US region with having experience 3 to 4 years as BDE.
We are looking to hire an experienced Business Development Executive to join the TechUnity team. If you're serious about your next job, TechUnity is an ideal company for you.
We are looking for Sales Representative to handle the calls in US region with having experience 3 to 4 years as Sales Person.
We are looking to hire an experienced Sales representative to join the TechUnity team. If you're serious about your next job, TechUnity is an ideal company for you
Responsibilities for Sales Representative
Prospect and qualify new sales leads
Schedule meetings and presentations with prospects
Create, plan, and deliever presentations on company products
Track all sales activities in company CRM system and keep current by udpating account information regularly
Communicate customer and prospect product pain points to appropriate departments
Maintain a well-developed pipeline of prospects
Develop strong, ongoing relationships with prospects and customers
Meet and/or exceed quotas
Coordinate with other team members and departments to optimize the sales effort
Qualifications for Sales Representative
Bachelor's degree in Business, Marketing, Communications, or related field
2-4 years of sales experience
Proven ability to meet and exceed sales quotas
Proven track record of successfully managing customer relationships
Excellent interpersonal skills
Highly self-motivated
Strong verbal and written communication skills
Proficient in Microsoft Office
Working knowledge of CRM systems
About NetElixir:
NetElixir is a global digital marketing firm headquartered in Princeton, NJ. With a common goal of helping our customers and challenging ourselves to think differently, we face challenges and tackle them together as a team. We are a close-knit group of imaginative and friendly industry experts who bring our unique passions and personalities together to find creative solutions that drive results.
With offices in the US and India, NetElixir works persistently gathering, evaluating, computing, and formulating raw data and turning it into actionable insights for our customers. We work consistently to develop new technology that will improve and facilitate digital marketing efforts across the globe.
Role: React JS
Experience: 2 -5 Years
Company Website: http://www.netelixir.com/">www.netelixir.com
Job Description:
To be part of Netelixir's Engineering Development Team in Digital Marketing, Consumer Insights, Analytics and Ecommerce Domains which caters to about 100 Ecommerce clients in USA & European Geographies
- Should have implemented at least 2-3 projects using React Interface (ReactJS, React Native).
- Experience with standard libraries for routing, state managers like Redux, knowledge of ES6 and Lodash.
- Familiarity with one of the design systems such as Material UI.
- Strong hands on exposure to convert visual designs to React based web interfaces
- Integration of the React with backend services.
- Exposure to building and integration of web interface with the backend service APIs implemented on Restful, SOAP etc.
- Proficiency in one or more of Java, Tomcat, MySql, MongoDB, Python, Angular, Bootstrap, JQuery, JS Frameworks, JSP, HTML5 CSS Frameworks will be added advantage.







