Customer Support Executive

Job Title: PHP/Laravel Developer with JavaScript (3–10 Years Experience)

Department: Engineering

Industry: Insurance / Fintech

Employment Type: Full-Time, Permanent

Job Summary

We are looking for an experienced PHP/Laravel Developer with strong JavaScript skills to work across the full stack. You will build scalable backend systems, interactive frontends, robust APIs, and use modern AI tools to speed up development. This role involves backend coding, frontend development, database design, and full-stack integration.

What You’ll Be Doing

1. Backend Development

• Build reliable PHP applications and REST APIs
• Write clean, maintainable Laravel code
• Create REST APIs and work with GraphQL when required
• Work with microservices and Docker-based environments
• Perform code reviews and maintain coding best practices

2. Frontend Development

• Develop responsive and modular web UIs using JavaScript frameworks
• Build interactive components using React, Vue, or Angular
• Work with modern CSS frameworks and preprocessors
• Implement SPA features like routing & state management
• Ensure browser compatibility and mobile responsiveness

3. Database Work

• Design database schemas for MySQL, PostgreSQL, MongoDB, Redis
• Write optimized SQL queries via Eloquent ORM or Query Builder
• Implement indexing and performance optimization
• Work with SQL & NoSQL databases
• Manage migrations and ensure database stability

4. AI Tools & Productivity

• Use AI coding assistants (GitHub Copilot, Cursor AI, Tabnine)
• Integrate AI APIs (OpenAI, Claude) into applications
• Build AI-powered features and automations
• Use AI tools for debugging, refactoring, and code optimization

5. Full-Stack Integration

• Connect frontend and backend layers smoothly
• Implement authentication and authorization flows
• Manage client-server data flow and API integrations
• Work with state management across the stack
• Ensure consistent and seamless user experiences

Job Requirements

Must-Have (3–10 Years Experience)

Backend Skills

• Strong experience with PHP 8+ & Laravel
• Eloquent ORM, Query Builder, Blade, Middleware, Events
• API development & authentication
• Redis/Memcached caching
• Queue management (Laravel Queues, Horizon)
• Working knowledge of Node.js

Frontend Skills

• Strong JavaScript (ES6+, async/await, modules)
• React / Vue / Angular
• State management (Redux, Vuex, NgRx)
• Build tools: Webpack, Vite, Laravel Mix
• CSS3, HTML5, Sass/Less or CSS-in-JS
• Responsive, mobile-first development

Database Skills

• MySQL, PostgreSQL, Redis; MongoDB is a plus
• Schema design, optimization, indexing
• Migrations, normalization, performance tuning

AI Tools Experience

• Hands-on experience with coding assistants (Copilot, Cursor, Tabnine)
• Experience integrating AI APIs (OpenAI, Claude, etc.)
• Using AI tools for debugging & code improvement
• Basic understanding of prompt engineering

Designation: Kotlin Developer

Position 1 Junior

Position 2 Senior

Experience: 2 or 4 years

Package: 4.5-7 lacs/annum in hand

Position: Contractual (at least for 6 months and extendable basis performance)

Company Name: Dofin Corp.

Website: www.dofin.co

Job Location: Work from where it works for you

Who We are:

Dofin is a Product based company headquartered in Sheridan Way, California. Since 2019 we have been helping global companies and established brands reimagine their business by building impactful digital engineering solutions powered by the latest technologies.

What We do:

We create an engaging product on time with a team that designs software products with excellence.

Job Summary:

We are seeking a dynamic and skilled Production Engineer with a BE in Mechanical Engineering and hands-on experience in manufacturing or production. The ideal candidate will be responsible for optimizing production processes, ensuring product quality, and meeting manufacturing targets.

Key Responsibilities:

• Production Planning & Control: Manage production schedules and workflows to ensure timely delivery of products.
• Process Optimization: Identify and implement improvements in manufacturing processes to enhance efficiency and reduce costs.
• Equipment Maintenance: Supervise and ensure the proper maintenance of machinery and equipment to minimize downtime.
• Quality Assurance: Monitor production quality standards and implement corrective actions when needed.
• Team Collaboration: Work closely with design, procurement, and quality teams to ensure seamless production operations.
• Compliance: Ensure that all production activities comply with safety, health, and environmental regulations.

Required Qualifications and Skills:

• Education: BE in Mechanical Engineering.
• Experience: 2+ years of hands-on experience in manufacturing or production (preferably in [your industry, e.g., automotive, heavy machinery]).
• Technical Skills:
• Knowledge of manufacturing processes and machinery.
• Proficiency in CAD software and production planning tools.
• Understanding of Lean Manufacturing and Six Sigma principles is a plus.
• Soft Skills: Strong problem-solving abilities, excellent communication skills, and the ability to work collaboratively in a team.

What We Offer:

• Competitive salary package.
• Opportunities for professional growth and skill development.
• A collaborative work environment with exposure to advanced technologies.

We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.

React.js Developer Responsibilities: 

1.     Reviewing application requirements and interface designs.
2.     Identifying web-based user interactions.
3.     Developing and implementing highly responsive user interface components using react concepts.
4.     Writing application interface codes using JavaScript following react.js workflows.
5.     Troubleshooting interface software and debugging application codes.
6.     Developing and implementing front-end architecture to support user interface concepts.
7.     Monitoring and improving front-end performance.
8.     Documenting application changes and developing updates. 

React.js Developer Requirements: 

1.     Previous experience working as a react.js developer.
2.     In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
3.     Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
4.     Experience with user interface design.
5.     Experience with browser-based debugging and performance testing software.
6.     Excellent troubleshooting skills.

Skills needed: SaaS software Customer support for global clients in US, UK, Australia, etc

CTC: 12 to 15 LPA*

Experience: 3+ years

Location: Remote

Work timings: Flexible. Based on overlaps with US timezone.

*The offered CTC will depend on your interview performance and past experience

🤩 So, what is Sumtracker?

Sumtracker is a SaaS startup founded by IIT Delhi Alumni. It is a web based software application for merchants to manage inventory on their online and offline stores. Sumtracker is integrated with platforms such as Shopify, eBay, Etsy, BigCommerce, Amazon, WooCommerce and Walmart. We have a global client base in countries like US, UK and Australia. We are on a mission to grow Sumtracker and take on global SaaS competitors.

📄 The role & what we are looking for

Responsibilities:

• Develop in depth understanding of how Sumtracker works
• Take full ownership of Customer Success and Support
• Work in flexible timings to give support to clients in US timezone
• Give online demos and take customer support calls
• Reply to customer support tickets
• Create help documentation and help videos
• Send client communication regularly
• Improve customer onboarding
• Take client follow ups and reviews
• Like the work you do, enjoy collaborating with your coworkers, communicate as much as you can and not work in isolation

Must Haves

• You have 3+ years of professional experience working in Customer success team in a SaaS company
• You are well versed with Customer ticketing softwares
• Have great communication skills
• You are open to learning new stuff (super important).
• You are humble, kind, and are open to feedback (super duper important).

Why should you join us?

• Attractive salary with annual performance based increments
• 100% remote company
• You get to take on a pivotal role in taking your work profile to the next level
• Full overview and involvement of all tasks and process in your department. You will know how things work from inception to scalability. This is a key factor in learning everything about the field you are working in and thus enhancement of your career
• Full ownership of your work. You will be your own manager, thus getting autonomy to perform.
• Global exposure: Work with a global client base. You get the exposure of client behaviour and needs across the world, a valuable asset to have in your profile.

🙋‍♀️ Team, culture and perks

Here are some of our core values to give you a sense of who we are as a team:

• You should be ready to work in small teams.
• We like to take ownership of our work and expect the same from our team members.
• We’re super transparent. We all know what everyone’s working on and how’s the company doing.
• You can directly share and receive feedback with the founders at any time.
• You’ll get the freedom to work 100% remote
• We organise yearly get together for the team offsite

🤙 What’s the interview process like?

Yes, we do have a process, and it’s simple.

Step 1: Fill a form with relevant questions for the profile

Step 2: Complete a task to judge your skills

Step 3: Interview round and Reference check

Step 4: Another task round to to judge your skills

Step 5: Job Offer (contingent on the above steps).

Welcome to the Sumtracker team!

So, think we’re a good fit? Then let’s roll.

Automation Engineer

About Tazapay Tazapay is founded by 3 seasoned professionals with extensive experience in payments, ecommerce, technology, cross border trade and high growth technology businesses. The company is financially backed by the likes of Sequoia Capital, Saison Capital, RTP Global etc. We https://tazapay.com/ are a Singapore-based b2b and payments startup enabling small and medium-sized businesses (SMBs) to conduct cross-border commerce securely.

About the Automation Engineer role Tazapay is looking for an Automation Engineer who will assist testing across a suite of Mobile and Web Applications, ensuring all errors are identified and corrected before release to customers. This role will work to ensure high quality is central to development, and work closely with developers to give them a testing perspective from scoping acceptance criteria through to release.

Responsibilities (not exhaustive)

• Work in a cutting-edge agile software development environment as an Automation Engineer ensuring the quality of our Tazapay Platform

• Gain technical and functional understanding of our product architecture and become part of our ongoing feature and enhancement development effort

• Gain Manual testing expertise to write test cases/plans, execute test cases, log bugs in Defect tracking tool, verify bugs.

• Communicate with product managers in creating acceptance tests as part of the requirements, and execute those tests manually, as well as automate them

• Manage the test case inventory and work with other members of the Software Testing team

• Provide guidance when needed to other members of Software Testing team and Product Support

• Work proactively with members of an Agile Software Development and Software Testing team to find and fix defects in our product

• Produce and maintain test coverage reports for functional and automation coverage

• Communicate critical issues and status updates in a timely manner to the team and other stakeholders.

• Ensure all reporting is succinct yet includes all necessary details for replication and timely resolution.

The Ideal Candidate Education

• Bachelor’s degree in Computer Science, Information Technology or related field.

• Understanding of the software development life cycle as well as the business approach for the product. Experience

• Minimum of 3 years of working experience as an automation engineer Abilities and Traits

• Ability to work under pressure and meet deadlines

• Ability to provide exceptional attention to details of the product.

• Ability to focus for extended periods of repetitious activity.

• Ability to think ahead and anticipate problems, issues and solutions

• Work well as a team player and help the team members to resolve issues

• Be committed to quality and be structured in approach

• Excellent and demonstrable concept formulation, logical and analytical skills

• Excellent planning, organizational, and prioritization skills Location

Location: work from home

Experience : 3 yrs plus

Package: uto 20LPA

About CITTA

The Lexicon Group, under the leadership of Pankaj Sharma has journeyed from very humble beginnings and has seen upward growth year after year. The Lexicon Group started from education but has now diversified to other sectors like FMCG, Ed-tech, Law Aggregator Platform, Media, Fitness etc. The latest addition to the kitty of The Lexicon Group has been a newspaper (Pune Mirror and Civic Mirror), which has been taken over from the Times of India Group. The motto for The Lexicon Group is mindfully chosen ‘Believe in Yourself’, probably the three strongest words listed together which have the potential of changing lives if you believe in them and that is what Lexicon group try to ensure.

CITTA (Lexicon Lifestyle Private Limited) is a premium-quality natural baby bath and skincare brand that is safe, tested and gentle. CITTA Products are Free of Toxins, Parabens, Sulphates, Silicones, Mineral Oil, and Allergens and are Dermatologically Tested. We are a cruelty-free brand. We are expanding our core team, which is determined to achieve results.

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Create and execute customer engagement, satisfaction and retention plans
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Must Haves:

• Proven working experience as HR Manager or other HR Executive
• People-oriented and results-driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company

Perks:

• Excellent growth opportunity
• Best salary in the industry

The company is headquartered in Pune.