Job Title: Customer Support Executive
Location: Bangalore, India
Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.
Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.
To know more visit https://elocitytech.com/
Responsibilities:
Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.
Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.
Handle customer phone calls, ensuring professional and courteous communication.
Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.
Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.
Establish and maintain positive relationships with clients and customers, both in person and over the phone.
Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.
Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.
Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.
Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.
Qualifications:
Proven experience in a customer support or related role, preferably in a fast-paced environment.
Excellent product knowledge and the ability to quickly grasp and understand complex concepts.
Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.
Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.
Ability to build rapport with customers and establish trust and credibility.
Proficiency in working with Excel workbooks for data management and reporting purposes.
Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.
Good organizational skills and attention to detail.
Ability to work well under pressure and in a team-oriented environment.
About Elocity Technologies India Private Limited
Elocity is transforming the transportation electrification journey for electric utilities, cities and businesses. With our smart and intuitive technology, we provide tools to our customers for managed EV charging while supporting national and local ambitions for cleaner and sustainable energy systems and help in decarbonizing the grid.
For more information visit us at www.elocitytech.com
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Job Title: Senior Software EngineerLocationExperienceJob DescriptionWe are seeking a Senior Software Engineer to join our dynamic engineering team, focusing on designing, developing, and optimizing large-scale ad technology systems. This role requires expertise in building high-performance, distributed systems capable of handling millions of transactions per minute. You will work closely with cross-functional teams to enhance the scalability, robustness, and performance of our real-time bidding systems.
- ResponsibilitiesDesign and implement high-performance microservices to handle large volumes of real-time data requests.
- Collaborate with the AdExchange team to optimize real-time ad buying, selling, and auctioning processes.
- Lead the development and enhancement of key features such as loss notifications and bidder engagement strategies.
- Build A/B testing mechanisms to optimize bidder responses and URL accuracy.
- Improve the scalability and reliability of critical services, utilizing advanced monitoring tools like Prometheus and Kafka.
- Conduct code reviews, create design documents, and mentor junior engineers.
- Manage end-to-end project lifecycles, from architecture design to deployment in production environments.
- Required SkillsProficiency in Java, Docker, Aerospike, Kafka, and MySQL.
- Strong understanding of distributed systems, microservices, and real-time bidding technologies.
- Experience in optimizing system performance to handle high-throughput, low-latency requirements (600,000+ requests/min).
- Expertise in monitoring and logging tools such as Prometheus, Grafana, and log management systems.
- Knowledge of cloud technologies (AWS or similar).
- Strong problem-solving skills and experience in A/B testing for optimizing system components.
- Preferred SkillsExperience in ad technology or large-scale data processing systems.
- Familiarity with JavaScript, REST APIs, and integration workflows.
- Hands-on experience with Kubernetes and event-driven architectures.
Job description.
- Determine and define project scope and objectives Organizing and managing all phases
of the project to ensure on-time completion
- Predict resources needed to reach objectives and manage resources in an effective and
efficient manner
- Prepare budget based on scope of work and resource requirements
- Track project costs in order to meet budget
- Develop and manage a detailed project schedule and work plan
- Provide project updates on a consistent basis to the management about strategy,
planning, adjustments, and progress
Utilize industry best practices, techniques, and standards throughout entire project
execution
- Monitor progress and make adjustments as needed
- Measure project performance to identify areas for improvement
- Maintains organization's effectiveness and efficiency by defining, delivering, and
supporting strategic plans.
- Maintaining a safe and secure work environment, and developing personal growth opportunities.
Job Types: Full-time, Regular / Permanent
Salary: ₹50,000.00 - ₹75,000.00 per month
Candidates Preferably from Mira road or near by location only
EkAnek, as the name suggests, is one platform with many applications.
EkAnek Networks is a VC-funded startup that is building the rails of what we believe will be the next wave of eCommerce 2.0. We are tech-first, building rich buying experiences, working closely with influencers & brands and creating the necessary support infrastructure.
Our first product, FOXY, is an influencer-led commerce platform for beauty, grooming and personal care. Foxy is committed to bringing the best, latest and 100% genuine beauty products from across the world, as recommended by top influencers.
Founded in 2018, we are headquartered in New Delhi. We are a well-funded start-up backed by Sequoia Capital, Matrix Partners and Lightspeed Venture Partners. Our angels include Rajan Anandan, Anand Chandrasekaran, Kunal Shah, Neeraj Arora and Srini Gopalan.
We are seeking a creative and results-driven Store Manager to join our team. In this role, you will be responsible for developing and executing the entire store, with a focus on driving engagement and increasing brand awareness.
Responsibilities:
• Manage all store operations briefing, team training, daily reports, inventory management, Global Count etc
• Understand and document customer preferences to provide recommendations on styling and customization to help customers express their personal style.
• Ensure all company policies and procedures are implemented and administered in store for the entire team.
• Team resource power planning: Weekly roster and managing leave requests from team members.
• Innovating and suggesting best practices and documenting the same for management’s consideration.
• Ownership of store KPIs such as sales targets, ATV, UPT, AUV, feedback reviews from customers.
• Daily Cash & Bank transactions including the responsibility of ensuring accuracy of petty cash.
• Visual merchandising and store display.
• Daily briefing and Weekly Reports to review sales figures and take proactive measures to ensure stores targets are met.
Requirements:
• 3 plus years experience in Retail Sales / Store Operations / Customer Service
• Bachelor’s degree with Exceptional communication skills, both written and verbal
• Proficient in MS Office – Excel, Word and email.
• Customer service oriented with a natural desire to care for the needs of others
• Deep desire to put drive & effort into your work
Job Responsibilities:
- You will build new features across everything from the backend logic to UI components.
- Working on back-end web development using core PHP/ Laravel framework.
- You have a good understanding of backend and database technologies. This means that you are comfortable owning and working on a feature end-to-end on both its frontend and backend parts.
- Working on database management and operations using MySQL
- Explore new technologies, new platforms, API integration and development, database development, etc. to help the company build desired product
- Ability to write clean, scalable, and highly testable code
- Solid understanding of software development best practices
Want to work with an established & growing IT company? Join team Benison to have the right challenges that will help you accelerate your career growth to the next level, faster!
Benison Technologies was started in 2011 with a mission to revolutionize the silicon industry in India, with a host of amazing big clients like Google, Cisco, McAfee, Intel, and so on, you get to experience the best of both worlds. If you consider yourself an engineer who is capable to join our ever-growing team, then this is the right opportunity for you:
Why Benison Tech?
We have a partial acquisition from one of the biggest names in the world (well we can’t name them thanks to confidentiality) it’s one of the FAANG companies, and you can “Google” it if you like.
Oh! & one more thing, this did not happen by accident, our team put a ton of efforts to turn this gigantic dream into a reality.
Benison Tech has a consistent history of demonstrating growth through innovation time and again.
We don’t stop there, we then re-invest our profits back into the initiatives for the growth of our people, our culture and the company. Now enough with us, let’s talk about the job roles & responsibilities:
What you will be working on:
- You will be working on the next generation network security products, on various public clouds.
- In addition to development, you will also get your hands involved in the architectural changes while fixing the legacy issues.
- Planning, designing, integration for network security platforms.
- Key contributor for developing product strategies and features.
- You will work on hardcore data networking/forwarding areas while acquiring in depth knowledge in DPDK and VPP.
Here are some technical skills required:
- Programming languages : C/C++
- Work exp on DPDK and packet forwarding area.
- Good understanding of Linux Kernel, Networking stack in the kernel.
- Exposure to clouds like AWS, GCP is a big plus.
- Understanding/Exposure to VPP is a big plus.
- Strong in packet forwarding, Tunneling (IPsec, GRE, VxLAN) etc.
What we expect from you:
- 2+ years of relevant experience
- Design, Develop & test the various features in dpdk, VPP based system Interact with the customer to help in defining the features, execute and deliver them
- Mentor the junior team members.
- Participate in code-reviews and ensure the quality of deliverables.
If the above fits your skill-sets and tickles your interest then read below about the additional benefits that our company offers to talented folks like you:
Work Culture and Benefits
- Competitive salary and benefits package
(H1-B which means a chance to work onsite out of India) - A culture focused on talent development where you get promoted within the quarterly cycle of your anniversary.
- Opportunity to work with cutting-edge & challenging technologies including legacy tech.
- Open cafeteria to grab some munchies while you work, we make sure the space feels like your second home, you can also wear pyjamas if you like.
- Employee engagement initiatives such as project parties, flexible work hours, and long service awards, team bonding activities within the company, extra learning and personal development trainings, because why stop your learning at one thing!
- Insurance coverage: Group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and your parents. (With some of the best insurance partners in India)
- Enjoy collaborative innovation (each members gets to innovate & think out of the box), along with highly experienced team managers who maintain diversity and work-life well-being.
- And of course, you get to work on projects from some of the most recognised brands within the networking and security space of the world, unlocking global opportunities to learn, grow & contribute in a way that is truly impactful yet purposeful at the same time.
Still not satisfied, and want more proof?
Head to our website https://benisontech.com/">https://benisontech.com to learn more.
Duties and Responsibilities:
Research and Develop Innovative Use Cases, Solutions and Quantitative Models
Quantitative Models in Video and Image Recognition and Signal Processing for cloudbloom’s
cross-industry business (e.g., Retail, Energy, Industry, Mobility, Smart Life and
Entertainment).
Design, Implement and Demonstrate Proof-of-Concept and Working Proto-types
Provide R&D support to productize research prototypes.
Explore emerging tools, techniques, and technologies, and work with academia for cutting-
edge solutions.
Collaborate with cross-functional teams and eco-system partners for mutual business benefit.
Team Management Skills
Academic Qualification
7+ years of professional hands-on work experience in data science, statistical modelling, data
engineering, and predictive analytics assignments
Mandatory Requirements: Bachelor’s degree with STEM background (Science, Technology,
Engineering and Management) with strong quantitative flavour
Innovative and creative in data analysis, problem solving and presentation of solutions.
Ability to establish effective cross-functional partnerships and relationships at all levels in a
highly collaborative environment
Strong experience in handling multi-national client engagements
Good verbal, writing & presentation skills
Core Expertise
Excellent understanding of basics in mathematics and statistics (such as differential
equations, linear algebra, matrix, combinatorics, probability, Bayesian statistics, eigen
vectors, Markov models, Fourier analysis).
Building data analytics models using Python, ML libraries, Jupyter/Anaconda and Knowledge
database query languages like SQL
Good knowledge of machine learning methods like k-Nearest Neighbors, Naive Bayes, SVM,
Decision Forests.
Strong Math Skills (Multivariable Calculus and Linear Algebra) - understanding the
fundamentals of Multivariable Calculus and Linear Algebra is important as they form the basis
of a lot of predictive performance or algorithm optimization techniques.
Deep learning : CNN, neural Network, RNN, tensorflow, pytorch, computervision,
Large-scale data extraction/mining, data cleansing, diagnostics, preparation for Modeling
Good applied statistical skills, including knowledge of statistical tests, distributions,
regression, maximum likelihood estimators, Multivariate techniques & predictive modeling
cluster analysis, discriminant analysis, CHAID, logistic & multiple regression analysis
Experience with Data Visualization Tools like Tableau, Power BI, Qlik Sense that help to
visually encode data
Excellent Communication Skills – it is incredibly important to describe findings to a technical
and non-technical audience
Capability for continuous learning and knowledge acquisition.
Mentor colleagues for growth and success
Strong Software Engineering Background
Hands-on experience with data science tools
Hi,
We are hiring for one of the global ITSM company specializing in IT Enterprise Management and Integrations. They delivered a wide variety of projects on ServiceNow – CSM, FSM, HRSD, SecOps, App Engine, ITOM & ITSM. The company offers you worldwide project access – US, UK, Middle East, Hong Kong, Singapore, Australia and India.
Job Description Position: HP Service Manager Consultant
Product: Service Management Automation (SMA)
Languages: Java, JavaScript, HTML, RAD Scripting
Databases: PostgreSQL, MS SQL, Oracle
Location: Open/Should be ready for domestic and international travel
Duration: Permanent
Experience: 3 years and above
Job Description:
- Good Knowledge of SMA-SM and SMAX technologies
- Hands-on experience on setting up of SMA-SM and SMA-X 2018.XX and 2019.XX implementation skills
- Hands-on knowledge on Kubernetes
- Setting up the container environment i.e., Master, Workers, NFS, Postgres
- Setting up of SMAX – DR environment
- Hands-on troubleshooting experience on PostgreSQL is preferred.
- Setting up OPB agent for SMAX integration and legacy Microfocus integrations including uCMDB-SM, OMi/OpsBridge-SM
- Experience on 9.6X Codeless approach or 9.3x PD/ Hybrid.
- Hands-on experience on Service Desk, Service Catalog, Incident, Problem, Configuration, Knowledge, SLM, and Request Management modules customization and configuration.
- Hands-on experience on Service Request Catalog and Mobility features customization and configuration.
- Should possess strong development skills on Format Control, Links, Queries, Process Designer Rulesets, Triggers.
- Hands-on experience on Connect IT scenario creations and updates.
- Should possess strong RAD programming and Java scripting skills.
- Should possess good reporting (Crystal Reports, Oracle, or SQL scripting) skills.
- Should be comfortable with various operating systems usage – Linux, Windows
- Hands-on experience on deploying and configuration of SM Web Tier is preferred
- Hands-on experience on the upgrade of Service Manager from classic to Hybrid or Classic to Codeless.
- Hands-on experience on SRC Web Tier customisations is preferred
- Should be ready for domestic and international travel / onsite visits on a need basis.
Additional Good to Have Skills:
- SOAP and REST Webservice skills.
- Integration experience with 3rd party tools using API calls.
- Exposure to Asset Manager and uCMDB.
- Good knowledge of ITIL processes.
ONLY FOR WOMEN/RETURNING WOMEN
Client: A Leading Product Healthcare Company
Position: Senior Software Engineer - Java & UI Software Engineer
Work Location: Hyderabad remote working
Roles & Description
- Developing experience on AngularJS 1.x. ,HTML, Bootstrap, CSS and SCSS.
- Developing experience on JavaScript, Integrate software components into a fully functional software system, develop unit test cases, Document and maintain software functionality, Troubleshoot, debug and upgrade existing systems,.
Required Skills
- Good verbal and communicationwith UI development skills having 3 years and above of experience.
- Strong problem solver who can work independently and having good analytical skills
- B.Tech /MCA/ ENGG qualification.
- Flexible work hours
Beyond Pinks Will Offer
- We will offer free 1 week training and help you prepare for resume writing and interview.
- We will also train on managing work life balance, speaking confidently, salary negotiation and bouncing back after career break.
This opportunity will allow you to -
· Work with very smart set of engineers who are passionate to build world-class
high-quality product.
· Own product feature end to end from functional grooming to production
delivery standpoint in an Agile development environment.
· Design, Coding and testing to ensure the features are covered for appropriate
depth and breadth test coverage.
· Build robust, scalable, and high-quality features and validate product scalability,
reliability, consistency, and performance.
· Develop/Maintain/Customize Salesforce using LWC custom component.
· Participate in design and architectural discussions.
· Migrate an enterprise product from Microsoft Azure cloud stack to Salesforce
with multi-million revenue impact
Qualifications
· Minimum 4 years of experience as a Salesforce developer with experience in
developing LWC, triggers, apex classes, lightning pages, IDE tools (such as VS
Code, Eclipse etc)
· Experience in Web Development (Ajax, JavaScript, SOAP, HTTP, CSS Bootstrap)
· Experience in writing unit tests to produce defect free software ensuring the
test coverage.
· Experience with Data migration between SFDC environments, CICD, working
with Visual Studio Code, GitHub or any other version control tool
· Strong understanding of the Salesforce platform, with the ability to build
custom apps and objects, formula fields, workflows and custom views
· Excellent design, coding, debugging, problem solving and analytical skills.
· Experience working in Agile Development with scrum
· Preferably graduate in Engineering with a quest for logical reasoning.