Customer Support Executive

Responsibilities:

• Identify relevant data sources - a combination of data sources to make it useful.
• Build the automation of the collection processes.
• Pre-processing of structured and unstructured data.
• Handle large amounts of information to create the input to analytical Models.
• Build predictive models and machine-learning algorithms Innovate Machine-Learning , Deep-Learning algorithms.
• Build Network graphs , NLP , Forecasting Models Building data pipelines for end-to-end solutions.
• Propose solutions and strategies to business challenges. Collaborate with product development teams and communicate with the Senior Leadership teams.
• Participate in Problem solving sessions

Requirements:

• Bachelor's degree in a highly quantitative field (e.g. Computer Science , Engineering , Physics , Math , Operations Research , etc) or equivalent experience.
• Extensive machine learning and algorithmic background with a deep level understanding of at least one of the following areas: supervised and unsupervised learning methods , reinforcement learning , deep learning , Bayesian inference , Network graphs , Natural Language Processing Analytical mind and business acumen
• Strong math skills (e.g. statistics , algebra)
• Problem-solving aptitude Excellent communication skills with ability to communicate technical information.
• Fluency with at least one data science/analytics programming language (e.g. Python , R , Julia).
• Start-up experience is a plus Ideally 5-8 years of advanced analytics experience in startups/marquee com

Required Skills:

Machine Learning, Deep Learning, Algorithms, Computer Science, Engineering, Operations Research, Math Skills, Communication Skills, SAAS Product, IT Services, Artificial Intelligence, ERP, Product Management, Automation, Analytical Models, Predictive Models, NLP, Forecasting Models, Product Development, Leadership, Problem Solving, Unsupervised Learning, Reinforcement Learning, Natural Language Processing, Algebra, Data Science, Programming Language, Python, Julia

Incumbent with the relevant experience of 2+ years as a SharePoint Developer with the given skills below:

• Understanding of MS cloud services.
• Experience in developing applications for SharePoint Online, and Office 365. Proficient in building custom solutions on SharePoint Online.
• Experience in SharePoint Framework (SPFx), ReactJS, and Typescript.
• Experience in power platforms like Power Automate & Power BI.
• Good knowledge of SharePoint Online and SharePoint On-premise.
• Strong skills in HTML, CSS, Javascript, and JQuery.
• Familiarity with SharePoint "Out of the Box" features.
• An understanding of SharePoint Designer, workflows, and Powershell script.
• High-level coding skills
• Knowledge of migration from on-premise to O365 migration

• Solid background and proven experience in the Java Tech Stacks
• Expertise in Java and in JavaScript based framework
• Expertise in multiple front-end languages and libraries (e.g., HTML/ CSS, JavaScript, XML, jQuery)
• Familiarity with databases (e.g., MySQL, MongoDB), web servers (e.g., Apache) and UI/UX design
• Experience developing desktop and mobile applications
• Familiarity with common stacks
• Excellent communication and teamwork skills
• Great attention to detail and problem-solving skills

Do you prefer to get speeding tickets or parking tickets?

Because at Cogoport we are speeding ahead to do something remarkable for the world. We are trying to solve the Trade Knowledge and Execution Gap, which is currently widening and preventing trade to the tune of $3.4 trillion annually. This Gap has enormous economic as well as human impact and disproportionately hits small and medium businesses globally.

The team at Cogoport is working on developing a new category, the Global Trade Platform, that helps companies discover and connect with appropriate trade partners, optimize shipping and logistics options and costs, and improve cash management and cash flow.

Cogoport is currently in hypergrowth mode. We are proud to have been named an Asia-Pacific High-Growth Company by the Financial Times and an Indian Growth Champion by the Economic Times. We are aiming to reach an annualized revenue of $1 billion (7700 Crores INR)  by this summer and are hiring over 500 additional employees. We are currently hiring in Mumbai, Gurgaon, Chennai and Bangalore.

Cogoport Culture: We have two core values at Cogoport—Intrapreneurship and Customer-centricity. If you share these values and are a hard worker who is willing to take risks (and occasionally get a speeding ticket), you can make a huge impact and propel your career in an endless number of directions with Cogoport.

Cogoport Leadership

https://www.linkedin.com/in/purnendushekhar/">https://www.linkedin.com/in/purnendushekhar/
https://www.linkedin.com/in/amitabhshankar/">https://www.linkedin.com/in/amitabhshankar/

Life at Cogoport :It’s rare to be able to join a company that can give you the resources, support and technology you need to break new ground and see your ideas come to life. You’ll be surrounded by some of the smartest engineers and commercial specialists in India and the Asia Pacific Region.

With huge growth and the right entrepreneurial mindset, comes huge opportunities! So, wherever you join us, you’ll be able to dream, deliver better and brighter solutions, and speed ahead with the possibility to propel your career forward in endless directions as our company continues to grow and expand.

For more insights about the company:  https://cogoport.com/about">https://cogoport.com/about

Why Cogoport?

International Trade can be complicated at times and every day brings new challenges and opportunities to learn.  When we simplify international trade, it empowers and affects every human being on the face of this earth. Seven billion people - one common problem.

As a part of the Design team at Cogoport, you will get an opportunity to be a part of an industry-wide revolution in the world of shipping and logistics by collaborating with other brilliant minds to resolve real world on-ground challenges. You will have a direct impact on the revenue and profitability growth for the organization.

Designation

Senior Product Designer

Areas of Impact for you

• Finalizing concept along with product managers and stakeholders to understand product requirement
• Creating personas through user research and data
• Developing wireframes and prototypes around customer needs
• Finding creative ways to solve UX problems
• Working with other designers to implement attractive designs and maintaining design systems
• Communicating design ideas and prototypes to developer
• Conducting usability testing and gathering user feedback
• Work in collaboration with the product, design and tech teams for effective delivery of the designs
• Account for and track the human-computer interaction (HCI) element of a design
• Assist in brainstorming activities for upcoming projects

Desirable Skills and Experience

• 5+ years of relevant UX experience in technology driven companies
• Being a great team player, experienced in working with agile teams. Ability to collaborate closely with developers, product managers, and designers
• Capability to create, improve, and use information architecture, wireframes, prototypes, user flows, to effectively communicate your interaction ideas.
• Ability to present and defend your design decisions. All your design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (cognitive loads, information flow, etc.)
• Continually keep yourself and team updated with the latest changes in your industry’s standards.
• Being diligent, organized, well prepared, with an attention to detail
• Good control over language and display effective communication skill
• Experience in designing interfaces for mobile and web
• Portfolio displaying the required skills
• Understanding of tech (front-end and APIs) desirable
• Ability to work individually as well as in teams
• Ability to meet deadlines regularly with precision
• Proficiency with standard tools (Figma, Notion, Analytics tools etc..)

Cogoport is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and respected at work.  

Our company is seeking an Angular Developer who has the technical ability to implement user interfaces using JavaScript and the Angular framework. You will need to know the best practices and modern ways of creating interfaces and ensure the interface is able to interact with backend APIs. You will also need to have great communication and collaboration skills as you will need to interact with fellow frontend and backend developers regularly to ensure components can be integrated together.

As an Angular Developer at our company, you will:

• Work with other team members.
• Design and implement visually aesthetic user interfaces.
• Identify issues with front-end code and rectify them to remove bugs.
• Create unit tests to ensure code is functioning as expected.
• Create well-written documentation.
• Ensure front-end code is able to query APIs.
• Audit code to identify bottlenecks of performance and fix them.

Our ideal Angular Developer will have:

• The ability to problem-solve.
• High level of knowledge around the Angular framework and JavaScript.
• High-level knowledge of front-end interfaces.
• Fundamental knowledge of UX/UI.
• Fundamental knowledge of SEO.
• Good interpersonal skills

CommerceIQ is a well funded fast growing enterprise SaaS platform that is helping brands grow and sell more on e-commerce channels through its machine learning technology. Are you excited about building distributed crawling engine at global scale that will crawl and parse 1000’s of websites with 10+ million crawls on a daily basis? Would you enjoy building something as ambitious as “Google/Facebook Ad platform” for Amazon (and other e-commerce retailers)? Does building a CI/CD and containerisation framework that will allow our products to be released and deployed every week across dozens of geographies and data centers seamlessly excite you? Do you find building machine learning models that will optimize billions of dollars in ad and promotions spend exhilarating? Do you find it super exciting to build a plug and play product UI platform where leaders of brands will spend hours daily (almost as much as an email inbox) to optimize their business? We can keep writing, but you will get the idea.

In our journey of building and scaling CommerceIQ, Engineers and data scientists in our team tackle these and many more problems daily. If you are as excited as we are after reading this, we would love to talk to you! 30+ global brands including Kellogg, Unilever, Johnson & Johnson, MARS, Nestle, Logitech and many more trust our product to manage their growth on Amazon. If you are excited about building product that will write the script for how brands sell and grow on e-commerce channels please reach out to us.

Are you ready to power intelligent commerce? @CommerceIQ, you will :

• You will be responsible for developing, testing and releasing features within time and with high quality that will drive revenue and margin impact to top brands.

• You will be designing your own features keeping in mind the scale and high availability of the systems. • You will be working with the team and expected to perform code reviews, conduct design discussions and mentor other developers.

•You will be the owner of your feature and work directly with product teams to drive customer impact.

• You will be expected to participate in all phases of the software development cycle as part of a Scrum team.

Experience : 3+ Years in developing in designing and developing complex and scalable software modules..

Skillset : • The ideal candidate will be an experienced Java developer with exceptional software system design, problem solving, and object-oriented coding skills

• Experience with distributed transaction-processing systems or asynchronous messaging technology is required.

• Good understanding of system performance trade-offs, load balancing, and engineering for high availability.

• Obsessed about building quality software and owning end to end responsibility for the developed features.

• Understanding of enterprise information systems, service oriented architectures, and operational data stores is a plus

• BS or MS in Computer Science/Engineering, Mathematics, Statistics or similar degree from a top tier institution

- 2+ years experience in application support on Asp.Net and SQL

- Should be able to debug production issues and bug fixes

- Should be able to write queries for extracting data using joins

- Interact with stakeholders and provide regular status updates on call logs to on-site and offshore project co-coordinator

- Provide daily status updates and time-sheets to on-site and offshore project

- Ready to work in shifts

- Knowledge Transfer / Training to stakeholders

- Good communication skills

- Highly committed and able to work independently and as a team

- Positive attitude towards learning

- Deadline orientated and escalate in advance in case of delays 

- Contribute towards improving quality, standardization and documentation for all 

changes & Support activity

- Ability to remain calm in a fast-paced and highly pressure environment

Intro

We are looking for an Software Engineer (SDE1) to join our team and drive the technology growth of our pay later platform. At Rely, we want passionate and talented individuals that want a challenge building the next generation payment products for Millennials across Asia. Together we will build the best products using amazing technology.

What will you do

• Design and implement business critical, high performance large scale services.
• Translate business requirements into scalable and extensible design.
• Coordinate with cross functional teams (Data, UX, QA etc.) on planning and execution.
• Continuously improve code quality, product execution and customer delight.
• Proactively manage stakeholder communication related to deliverables, risks, changes and dependencies.
• Building and managing automated build/test/deployment environments.
• Work with team members on functional and nonfunctional requirements and spread goals across the team.
  
  

What will you need

• 2+ years of hands-on experience with python and a backend framework (ideally django)
• 1+ years Hands-on experience working with Javascript and JS frameworks (Angular, React)
• Hands-on experience in designing, developing, testing and deploying applications large scale applications in any language or stack
• Experience working with high scale distributed systems.
• Practical knowledge of scalable software design.
• Good working knowledge of AWS
• Proficient with APIs, web protocols, OAuth, git.
• Ability to understand and implement Continuous Integration and Continuous Delivery.
• Well versed with Lean methodologies, TDD and Test Engineering and Automation.
• Ability to design and implement low latency RESTful services.
• Willingness to learn new languages and methodologies.

What would be a bonus

• Experience in production environments with large data sets
• Experience in scaling systems to millions of users.
• Work experience in a fast-growth startup
• Experience in DevOps tools but not limited to Docker, Kubernetes
• Experience in Gunicorn and Nginx