Cutshort logo
Elocity Technologies India Private Limited logo
Customer Support Executive
Elocity Technologies India Private Limited's logo

Customer Support Executive

Vaishnavi Reddy's profile picture
Posted by Vaishnavi Reddy
1 - 5 yrs
₹4L - ₹8L / yr
Udaipur
Skills
Microsoft Excel
MS-Excel
MS-Office
MS-Word
Communication Skills
Effective communication
Customer Support
Customer Relationship Management (CRM)

Job Title: Customer Support Executive


Location: Bangalore, India


Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.


Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.


To know more visit https://elocitytech.com/


Responsibilities:


Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.


Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.


Handle customer phone calls, ensuring professional and courteous communication.


Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.


Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.


Establish and maintain positive relationships with clients and customers, both in person and over the phone.


Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.


Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.


Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.


Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.

 

Qualifications:


Proven experience in a customer support or related role, preferably in a fast-paced environment.


Excellent product knowledge and the ability to quickly grasp and understand complex concepts.


Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.


Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.


Ability to build rapport with customers and establish trust and credibility.


Proficiency in working with Excel workbooks for data management and reporting purposes.


Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.


Good organizational skills and attention to detail.


Ability to work well under pressure and in a team-oriented environment.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About Elocity Technologies India Private Limited

Founded :
2018
Type :
Products & Services
Size :
20-100
Stage :
Profitable
About

Elocity is transforming the transportation electrification journey for electric utilities, cities and businesses. With our smart and intuitive technology, we provide tools to our customers for managed EV charging while supporting national and local ambitions for cleaner and sustainable energy systems and help in decarbonizing the grid.


For more information visit us at www.elocitytech.com

Read more
Company video
Company social profiles
instagramlinkedintwitterfacebook

Similar jobs

AdElement
at AdElement
2 recruiters
Ritisha Nigam
Posted by Ritisha Nigam
Pune
3 - 11 yrs
₹20L - ₹50L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)

Job Title: Senior Software EngineerLocationExperienceJob DescriptionWe are seeking a Senior Software Engineer to join our dynamic engineering team, focusing on designing, developing, and optimizing large-scale ad technology systems. This role requires expertise in building high-performance, distributed systems capable of handling millions of transactions per minute. You will work closely with cross-functional teams to enhance the scalability, robustness, and performance of our real-time bidding systems.

  • ResponsibilitiesDesign and implement high-performance microservices to handle large volumes of real-time data requests.
  • Collaborate with the AdExchange team to optimize real-time ad buying, selling, and auctioning processes.
  • Lead the development and enhancement of key features such as loss notifications and bidder engagement strategies.
  • Build A/B testing mechanisms to optimize bidder responses and URL accuracy.
  • Improve the scalability and reliability of critical services, utilizing advanced monitoring tools like Prometheus and Kafka.
  • Conduct code reviews, create design documents, and mentor junior engineers.
  • Manage end-to-end project lifecycles, from architecture design to deployment in production environments.
  • Required SkillsProficiency in Java, Docker, Aerospike, Kafka, and MySQL.
  • Strong understanding of distributed systems, microservices, and real-time bidding technologies.
  • Experience in optimizing system performance to handle high-throughput, low-latency requirements (600,000+ requests/min).
  • Expertise in monitoring and logging tools such as Prometheus, Grafana, and log management systems.
  • Knowledge of cloud technologies (AWS or similar).
  • Strong problem-solving skills and experience in A/B testing for optimizing system components.
  • Preferred SkillsExperience in ad technology or large-scale data processing systems.
  • Familiarity with JavaScript, REST APIs, and integration workflows.
  • Hands-on experience with Kubernetes and event-driven architectures.


Read more
Ekronne Services
Rafat Shaikh
Posted by Rafat Shaikh
Mumbai
2 - 5 yrs
₹6L - ₹9L / yr
skill icon.NET
ASP.NET
skill iconC#

Job description.

  • Determine and define project scope and objectives Organizing and managing all phases

of the project to ensure on-time completion

  • Predict resources needed to reach objectives and manage resources in an effective and

efficient manner

  • Prepare budget based on scope of work and resource requirements
  • Track project costs in order to meet budget
  • Develop and manage a detailed project schedule and work plan
  • Provide project updates on a consistent basis to the management about strategy,

planning, adjustments, and progress
Utilize industry best practices, techniques, and standards throughout entire project
execution

  • Monitor progress and make adjustments as needed
  • Measure project performance to identify areas for improvement
  • Maintains organization's effectiveness and efficiency by defining, delivering, and

supporting strategic plans.

  • Maintaining a safe and secure work environment, and developing personal growth opportunities.

Job Types: Full-time, Regular / Permanent

Salary: ₹50,000.00 - ₹75,000.00 per month
 
Candidates Preferably from Mira road or near by location only

Read more
EkAnek Networks
at EkAnek Networks
2 recruiters
Mohd Haris
Posted by Mohd Haris
Bengaluru (Bangalore)
3 - 8 yrs
₹5L - ₹8L / yr
Business Development
Retail
Sales
Store Operations
Customer Service
+1 more

EkAnek, as the name suggests, is one platform with many applications.


EkAnek Networks is a VC-funded startup that is building the rails of what we believe will be the next wave of eCommerce 2.0. We are tech-first, building rich buying experiences, working closely with influencers & brands and creating the necessary support infrastructure.


Our first product, FOXY, is an influencer-led commerce platform for beauty, grooming and personal care. Foxy is committed to bringing the best, latest and 100% genuine beauty products from across the world, as recommended by top influencers.


Founded in 2018, we are headquartered in New Delhi. We are a well-funded start-up backed by Sequoia Capital, Matrix Partners and Lightspeed Venture Partners. Our angels include Rajan Anandan, Anand Chandrasekaran, Kunal Shah, Neeraj Arora and Srini Gopalan.


We are seeking a creative and results-driven Store Manager to join our team. In this role, you will be responsible for developing and executing the entire store, with a focus on driving engagement and increasing brand awareness.


Responsibilities:

• Manage all store operations briefing, team training, daily reports, inventory management, Global Count etc

• Understand and document customer preferences to provide recommendations on styling and customization to help customers express their personal style.

• Ensure all company policies and procedures are implemented and administered in store for the entire team.

• Team resource power planning: Weekly roster and managing leave requests from team members.

• Innovating and suggesting best practices and documenting the same for management’s consideration.

• Ownership of store KPIs such as sales targets, ATV, UPT, AUV, feedback reviews from customers.

• Daily Cash & Bank transactions including the responsibility of ensuring accuracy of petty cash.

• Visual merchandising and store display.

• Daily briefing and Weekly Reports to review sales figures and take proactive measures to ensure stores targets are met.


Requirements:

• 3 plus years experience in Retail Sales / Store Operations / Customer Service

• Bachelor’s degree with Exceptional communication skills, both written and verbal

• Proficient in MS Office – Excel, Word and email.

• Customer service oriented with a natural desire to care for the needs of others

• Deep desire to put drive & effort into your work

Read more
Zapitel Technovations Pvt Ltd
Mudit Gupta
Posted by Mudit Gupta
Remote, Delhi, Gurugram, Noida, Ghaziabad, Faridabad
3 - 5 yrs
₹6L - ₹12L / yr
skill iconPHP
skill iconJavascript
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
+8 more

Job Responsibilities:

  • You will build new features across everything from the backend logic to UI components.
  • Working on back-end web development using core PHP/ Laravel framework. 
  • You have a good understanding of backend and database technologies. This means that you are comfortable owning and working on a feature end-to-end on both its frontend and backend parts.
  • Working on database management and operations using MySQL
  • Explore new technologies, new platforms, API integration and development, database development, etc. to help the company build desired product 
  • Ability to write clean, scalable, and highly testable code
  • Solid understanding of software development best practices
Read more
Benison Technologies
at Benison Technologies
3 recruiters
Kiranpreet Kaur
Posted by Kiranpreet Kaur
Bengaluru (Bangalore)
3 - 10 yrs
₹10L - ₹30L / yr
skill iconC++
Linux kernel
IPsec
GRE
VLAN
+3 more

Want to work with an established & growing IT company? Join team Benison to have the right challenges that will help you accelerate your career growth to the next level, faster!   

Benison Technologies was started in 2011 with a mission to revolutionize the silicon industry in India, with a host of amazing big clients like Google, Cisco, McAfee, Intel, and so on, you get to experience the best of both worlds. If you consider yourself an engineer who is capable to join our ever-growing team, then this is the right opportunity for you:  

 

Why Benison Tech?   

We have a partial acquisition from one of the biggest names in the world (well we can’t name them thanks to confidentiality) it’s one of the FAANG companies, and you can “Google” it if you like.  

Oh! & one more thing, this did not happen by accident, our team put a ton of efforts to turn this gigantic dream into a reality.  

Benison Tech has a consistent history of demonstrating growth through innovation time and again.   

We don’t stop there, we then re-invest our profits back into the initiatives for the growth of our people, our culture and the company. Now enough with us, let’s talk about the job roles & responsibilities:    

 

What you will be working on: 

  • You will be working on the next generation network security products, on various public clouds. 
  • In addition to development, you will also get your hands involved in the architectural changes while fixing the legacy issues. 
  • Planning, designing, integration for network security platforms. 
  • Key contributor for developing product strategies and features. 
  • You will work on hardcore data networking/forwarding areas while acquiring in depth knowledge in DPDK and VPP. 

 

Here are some technical skills required:  

  • Programming languages : C/C++ 
  • Work exp on DPDK and packet forwarding area. 
  • Good understanding of Linux Kernel, Networking stack in the kernel. 
  • Exposure to clouds like AWS, GCP is a big plus. 
  • Understanding/Exposure to VPP is a big plus. 
  • Strong in packet forwarding, Tunneling (IPsec, GRE, VxLAN) etc. 

 

What we expect from you:  

  • 2+ years of relevant experience 
  • Design, Develop & test the various features in dpdk, VPP based system Interact with the customer to help in defining the features, execute and deliver them 
  • Mentor the junior team members. 
  • Participate in code-reviews and ensure the quality of deliverables. 

 

If the above fits your skill-sets and tickles your interest then read below about the additional benefits that our company offers to talented folks like you:  

 

Work Culture and Benefits    

  • Competitive salary and benefits package  
    (H1-B which means a chance to work onsite out of India)   
  • A culture focused on talent development where you get promoted within the quarterly cycle of your anniversary. 
  • Opportunity to work with cutting-edge & challenging technologies including legacy tech. 
  • Open cafeteria to grab some munchies while you work, we make sure the space feels like your second home, you can also wear pyjamas if you like.   
  • Employee engagement initiatives such as project parties, flexible work hours, and long service awards, team bonding activities within the company, extra learning and personal development trainings, because why stop your learning at one thing!   
  • Insurance coverage: Group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and your parents. (With some of the best insurance partners in India)  
  • Enjoy collaborative innovation (each members gets to innovate & think out of the box), along with highly experienced team managers who maintain diversity and work-life well-being.  
  • And of course, you get to work on projects from some of the most recognised brands within the networking and security space of the world, unlocking global opportunities to learn, grow & contribute in a way that is truly impactful yet purposeful at the same time.  

 

Still not satisfied, and want more proof?  

Head to our website https://benisontech.com/">https://benisontech.com to learn more.  

Read more
Cloudbloom Systems LLP
at Cloudbloom Systems LLP
5 recruiters
Sahil Rana
Posted by Sahil Rana
Bengaluru (Bangalore)
6 - 10 yrs
₹13L - ₹25L / yr
skill iconMachine Learning (ML)
skill iconPython
skill iconData Science
Natural Language Processing (NLP)
Computer Vision
+3 more
Description
Duties and Responsibilities:
 Research and Develop Innovative Use Cases, Solutions and Quantitative Models
 Quantitative Models in Video and Image Recognition and Signal Processing for cloudbloom’s
cross-industry business (e.g., Retail, Energy, Industry, Mobility, Smart Life and
Entertainment).
 Design, Implement and Demonstrate Proof-of-Concept and Working Proto-types
 Provide R&D support to productize research prototypes.
 Explore emerging tools, techniques, and technologies, and work with academia for cutting-
edge solutions.
 Collaborate with cross-functional teams and eco-system partners for mutual business benefit.
 Team Management Skills
Academic Qualification
 7+ years of professional hands-on work experience in data science, statistical modelling, data
engineering, and predictive analytics assignments
 Mandatory Requirements: Bachelor’s degree with STEM background (Science, Technology,
Engineering and Management) with strong quantitative flavour
 Innovative and creative in data analysis, problem solving and presentation of solutions.
 Ability to establish effective cross-functional partnerships and relationships at all levels in a
highly collaborative environment
 Strong experience in handling multi-national client engagements
 Good verbal, writing & presentation skills
Core Expertise
 Excellent understanding of basics in mathematics and statistics (such as differential
equations, linear algebra, matrix, combinatorics, probability, Bayesian statistics, eigen
vectors, Markov models, Fourier analysis).
 Building data analytics models using Python, ML libraries, Jupyter/Anaconda and Knowledge
database query languages like  SQL
 Good knowledge of machine learning methods like k-Nearest Neighbors, Naive Bayes, SVM,
Decision Forests. 
 Strong Math Skills (Multivariable Calculus and Linear Algebra) - understanding the
fundamentals of Multivariable Calculus and Linear Algebra is important as they form the basis
of a lot of predictive performance or algorithm optimization techniques. 
 Deep learning : CNN, neural Network, RNN, tensorflow, pytorch, computervision,
 Large-scale data extraction/mining, data cleansing, diagnostics, preparation for Modeling
 Good applied statistical skills, including knowledge of statistical tests, distributions,
regression, maximum likelihood estimators, Multivariate techniques & predictive modeling
cluster analysis, discriminant analysis, CHAID, logistic & multiple regression analysis
 Experience with Data Visualization Tools like Tableau, Power BI, Qlik Sense that help to
visually encode data
 Excellent Communication Skills – it is incredibly important to describe findings to a technical
and non-technical audience
 Capability for continuous learning and knowledge acquisition.
 Mentor colleagues for growth and success
 Strong Software Engineering Background
 Hands-on experience with data science tools
Read more
One of the global ITSM company.
One of the global ITSM company.
Agency job
via Apical Mind by Nidhi Gupta
Mumbai, Pune, Bengaluru (Bangalore), Hyderabad
3 - 8 yrs
₹8L - ₹20L / yr
SMAX
Micro Focus
HP Service Manager
Microfocus
NNM
+2 more

Hi,

 

We are hiring for one of the global ITSM company specializing in IT Enterprise Management and Integrations. They delivered a wide variety of projects on ServiceNow – CSM, FSM, HRSD, SecOps, App Engine, ITOM & ITSM. The company offers you worldwide project access – US, UK, Middle East, Hong Kong, Singapore, Australia and India.

 

Job Description Position: HP Service Manager Consultant

 

Product: Service Management Automation (SMA)

Languages: Java, JavaScript, HTML, RAD Scripting

Databases: PostgreSQL, MS SQL, Oracle

Location: Open/Should be ready for domestic and international travel

Duration: Permanent

Experience: 3 years and above

 

Job Description:

  • Good Knowledge of SMA-SM and SMAX technologies
  • Hands-on experience on setting up of SMA-SM and SMA-X 2018.XX and 2019.XX implementation skills
  • Hands-on knowledge on Kubernetes
  • Setting up the container environment i.e., Master, Workers, NFS, Postgres
  • Setting up of SMAX – DR environment
  • Hands-on troubleshooting experience on PostgreSQL is preferred.
  • Setting up OPB agent for SMAX integration and legacy Microfocus integrations including uCMDB-SM, OMi/OpsBridge-SM
  • Experience on 9.6X Codeless approach or 9.3x PD/ Hybrid.
  • Hands-on experience on Service Desk, Service Catalog, Incident, Problem, Configuration, Knowledge, SLM, and Request Management modules customization and configuration.
  • Hands-on experience on Service Request Catalog and Mobility features customization and configuration.
  • Should possess strong development skills on Format Control, Links, Queries, Process Designer Rulesets, Triggers.
  • Hands-on experience on Connect IT scenario creations and updates.
  • Should possess strong RAD programming and Java scripting skills.
  • Should possess good reporting (Crystal Reports, Oracle, or SQL scripting) skills.
  • Should be comfortable with various operating systems usage – Linux, Windows
  • Hands-on experience on deploying and configuration of SM Web Tier is preferred
  • Hands-on experience on the upgrade of Service Manager from classic to Hybrid or Classic to Codeless.
  • Hands-on experience on SRC Web Tier customisations is preferred
  • Should be ready for domestic and international travel / onsite visits on a need basis.

 

Additional Good to Have Skills:

  • SOAP and REST Webservice skills.
  • Integration experience with 3rd party tools using API calls.
  • Exposure to Asset Manager and uCMDB.
  • Good knowledge of ITIL processes.
Read more
Napier HealthCare
Agency job
via Beyond Pinks by Shailaja Maddala
Hyderabad
5 - 10 yrs
₹6L - ₹14L / yr
skill iconAngularJS (1.x)
skill iconJavascript
skill iconHTML/CSS
skill iconBootstrap
scss
+3 more
WE ARE HIRING!

ONLY FOR WOMEN/RETURNING WOMEN

Client: A Leading Product Healthcare Company

Position: Senior Software Engineer - Java & UI Software Engineer

Work Location: Hyderabad remote working

Roles & Description

- Developing experience on AngularJS 1.x. ,HTML, Bootstrap, CSS and SCSS.

- Developing experience on JavaScript, Integrate software components into a fully functional software system, develop unit test cases, Document and maintain software functionality, Troubleshoot, debug and upgrade existing systems,.

Required Skills

- Good verbal and communicationwith UI development skills having 3 years and above of experience.

- Strong problem solver who can work independently and having good analytical skills

- B.Tech /MCA/ ENGG qualification.

- Flexible work hours

Beyond Pinks Will Offer

- We will offer free 1 week training and help you prepare for resume writing and interview.

- We will also train on managing work life balance, speaking confidently, salary negotiation and bouncing back after career break.
Read more
iNetFrame Technologies
Remote, Bengaluru (Bangalore)
3 - 8 yrs
₹20L - ₹22L / yr
Salesforce
Salesforce Apex
Experience: 4+ years of relevant experience
This opportunity will allow you to -
· Work with very smart set of engineers who are passionate to build world-class
high-quality product.
· Own product feature end to end from functional grooming to production
delivery standpoint in an Agile development environment.
· Design, Coding and testing to ensure the features are covered for appropriate
depth and breadth test coverage.
· Build robust, scalable, and high-quality features and validate product scalability,
reliability, consistency, and performance.
· Develop/Maintain/Customize Salesforce using LWC custom component.
· Participate in design and architectural discussions.
· Migrate an enterprise product from Microsoft Azure cloud stack to Salesforce
with multi-million revenue impact

Qualifications
· Minimum 4 years of experience as a Salesforce developer with experience in
developing LWC, triggers, apex classes, lightning pages, IDE tools (such as VS
Code, Eclipse etc)
· Experience in Web Development (Ajax, JavaScript, SOAP, HTTP, CSS Bootstrap)
· Experience in writing unit tests to produce defect free software ensuring the
test coverage.
· Experience with Data migration between SFDC environments, CICD, working
with Visual Studio Code, GitHub or any other version control tool
· Strong understanding of the Salesforce platform, with the ability to build
custom apps and objects, formula fields, workflows and custom views
· Excellent design, coding, debugging, problem solving and analytical skills.
· Experience working in Agile Development with scrum
· Preferably graduate in Engineering with a quest for logical reasoning.
Read more
Koinex
at Koinex
3 recruiters
pranavi Gundeti
Posted by pranavi Gundeti
Mumbai, Bengaluru (Bangalore)
0 - 2 yrs
₹8L - ₹18L / yr
skill iconNodeJS (Node.js)
skill iconJava
Data Structures
Algorithms
skill iconC++
+4 more
Backend Engineer : 1 – 2 Years Job Description : Koinex aims at being a game-changer in the nascent Indian blockchain industry. We're a small team that's growing fast and we're looking for Backend Engineers. As a member of the engineering team, you will have the opportunity to build and scale backend systems for our exchange platform while also working on new blockchain products. If you believe that you drive for excellence in what you do and would go an extra mile to achieve that, this might be an interesting opportunity for you. Responsibilities: • Translate business requirements and use cases into functional applications. • Design, build, and maintain efficient, reusable, and reliable code. • Review, test, and verify code for adherence to quality and security standards. • Identify bottlenecks and bugs, and devise solutions to these problems. • Help maintain code quality. Expected to have: • Hands-on experience in at least one of Java / Ruby / Golang / Python / Nodejs languages. • A demonstrated history of getting things done. • Experience with testing your own work, without relying on testers or QA. • Teamwork skills with a problem-solving attitude. • You're passionate about Fintech / Crypto / Blockchain. • Knowledge in Web Service and REST. • Have experience with SQL / NoSQL / in-memory databases. Good to have: • Hands-on experience in blockchain technology About Company Koinex is India’s first open orderbook exchange with the support of multiple digital assets onto a single platform. We are an entrepreneurial team of over 60 members — Engineers, Product Designers, FinTech Experts, Marketers, and Customer Success Professionals with one thing in common: a passion for the blockchain technology and the decentralized future. Since our inception in August 2017, we have grown to become the largest digital assets exchange in India. Koinex has been a pioneer with many firsts: fully KYC-compliant, enabling instant deposits and withdrawals, supporting important hard forks, opening the dialogue with top-level regulators among others. We’re now focusing extensively on becoming the forerunner in making India the hotbed of blockchain technology development. If Interested, Kindly Revert back on [email protected] with your updated CV/Resume.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos