
Job Title: Customer Support Executive
Location: Bangalore, India
Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.
Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.
To know more visit https://elocitytech.com/
Responsibilities:
Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.
Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.
Handle customer phone calls, ensuring professional and courteous communication.
Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.
Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.
Establish and maintain positive relationships with clients and customers, both in person and over the phone.
Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.
Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.
Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.
Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.
Qualifications:
Proven experience in a customer support or related role, preferably in a fast-paced environment.
Excellent product knowledge and the ability to quickly grasp and understand complex concepts.
Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.
Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.
Ability to build rapport with customers and establish trust and credibility.
Proficiency in working with Excel workbooks for data management and reporting purposes.
Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.
Good organizational skills and attention to detail.
Ability to work well under pressure and in a team-oriented environment.

About Elocity Technologies India Private Limited
About
Elocity is transforming the transportation electrification journey for electric utilities, cities and businesses. With our smart and intuitive technology, we provide tools to our customers for managed EV charging while supporting national and local ambitions for cleaner and sustainable energy systems and help in decarbonizing the grid.
For more information visit us at www.elocitytech.com
Company video
Similar jobs
Job Summary:
We are seeking a dynamic and experienced Store Manager to lead our apparel store. The ideal candidate will drive sales, manage store operations, ensure excellent customer service, and lead a high-performing team.
Key Responsibilities:
- Sales & Performance Management:
- Achieve and exceed sales targets and KPIs.
- Monitor and analyze sales trends to implement improvement strategies.
- Team Leadership:
- Recruit, train, and develop store staff.
- Motivate and manage the team to deliver high performance.
- Conduct performance appraisals and address any staff issues.
- Customer Experience:
- Ensure superior customer service and satisfaction.
- Resolve customer complaints professionally and promptly.
- Store Operations & Administration:
- Manage inventory, stock levels, and deliveries.
- Oversee cash handling, POS systems, and store reporting.
- Maintain store presentation, cleanliness, and safety standards.
- Merchandising & Marketing:
- Implement visual merchandising strategies aligned with brand standards.
- Plan in-store promotions, campaigns, and loyalty programs.
- Keep up-to-date with fashion trends and product knowledge.
- Compliance & Standards:
- Ensure compliance with company policies, procedures, and health & safety regulations.
Qualifications & Skills:
- Bachelor’s degree in Retail Management, Fashion, or related field (preferred).
- Proven experience as a store manager, preferably in apparel or fashion retail.
- Strong leadership and team management skills.
- Excellent communication, interpersonal, and customer service skills.
- Knowledge of inventory management, merchandising, and retail operations.
- Analytical mindset with the ability to drive sales and performance.
- Strong wordpress fullstack developer profile:
- Mandatory (Experience 1) - 9+ years of experience as wordpress developer (full stack)
- Mandatory (Experience 2) - Must have 5+ years of experience in Front-end Development using HTML, CSS, Javascript, React JS
- Mandatory (Skills 1) - Must have experience working with Creative/Design team for website development
- Mandatory (Skills 2) - Basic Knowledge of Adobe photoshop/Illustrator
Preferred
- Preferred (Experience 1) - Familiarity with APIs, AI tool integrations
- Preferred (Experience 2) - Ex
Prolifics Looking for.NET Core Developer with experience in Web Api Applications
Role:.NET Core Developer.
Location: Hyderabad
Mode of Employment: Permanent
Experience Required: 3 to 8 Years
Primary Skills:
.Net Core, Asp.NetCore Web Application
C#
ROAD
PL/SQL – prefer Oracle experience.
Web API
Regards,
Anil Kumar
About Company :-
Our Client is the world’s largest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Manager -Social to join us. As part of the largest media agency in India, you’ll have the opportunity to leverage the scale that comes with the job. You will become an integral part of this growing team and will be working with both internal teams and external parties to ensure campaign delivery objectives are met.
This team is responsible for delivering international solutions, particularly in APAC & EMEA, with some global influence. You will enjoy working in a collaborative team environment and will hold a ‘can do’ attitude with the passion to learn and grow.
At APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.
Key Responsibilities:
- Lead QA team for effective testing, validation, and verification.
- Implement QA processes and standards.
- Design and execute test plans, cases, and automated scripts.
- Utilize SQL, Excel, and Python for data analysis and testing strategies.
- Validate data across platforms and reports.
- Analyze data for system improvement.
- Monitor and report key quality metrics.
- Develop and maintain process documentation.
Requirements
- Bachelor’s degree in CS, IT, Engineering, or related field.
- 3+ years of QA experience.
- Proficient in SQL, Excel, and Python.
- Strong knowledge of QA methodologies and tools.
- Experience in commerce or digital marketing preferred.
- Demonstrated leadership skills.
- Excellent problem-solving and communication.
- Proactive in task optimization.
- Systems approach to problem-solving.
- Strong attention to detail.
We're Hiring
Position: Sales Executive
Location: Indore
Eligibility: Any Graduate
Experience: 0-1 year
Salary: ₹15,000 - ₹18,000/month + Incentives
Company: KSVSoftTech Pvt. Ltd.
Role and Responsibilities
* Excellent communication skills with the ability to meet clients and maintain relationships.
* Strategic thinking and problem-solving abilities.
* Ability to understand client needs and provide tailored solutions.
* Professional presence and approach.
* Basic knowledge of IT and MS Office.
🌐 Visit Our Website: https://ksvsofttech.com
If you are looking for a change this is what we can promise you:
You will have challenging problems to solve
You will have flexibility and autonomy to solve problems and deliver solutions
We will provide a highly collaborative environment with skilled and super friendly teammates
We will fully support you in developing software the right way
We won't burden you with useless policies and procedures
We will provide you the tools you need to do your job right
You will be challenged to continually learn new skills and become an expert in cloud computing (over 90% of our employees are AWS Certified)
If that sounds attractive please apply! We'd love to talk to you.
Here are some more details about the position:
You will be hands-on member of the time writing test cases, creating test plans, writing automation, and executing test cases. You will work with a project manager, software development engineers, user experience and interface designers, and customer stakeholders to deliver high quality, scalable and maintainable software solutions.
Responsibilities
Work with software engineers to deliver UI-level tests as they are developing new functionality.
Perform automated and manual testing as required for the project.
Contribute in all phases of the development lifecycle.
Write and implement test cases within the test framework.
Participate in all Agile/Scrum ceremonies, including discussing and writing stories and tests to prepare for upcoming sprints.
Help prepare and produce releases of software components.
Support continuous improvement by investigating alternatives and technologies within the test area.
Drive the team towards continuous deployment.
Required Qualifications
5 years experience manually testing software.
Hands-on experience with setting up and using Selenium and other UI testing frameworks.
Knowledge of Relational Databases, including SQL to look at data.
Experience with development using Agile/Scrum
Openness to learning other technologies including front-end and back-end frameworks.
Able to assess a feature or function definition and determine if it can and should be automated.
Desired Qualifications
Cloud Platforms (Azure, AWS or Heroku)
Git
SourceTree and Bitbucket
Scrum
Project management software - Jira
Using Postman to test Rest APIs
ROLE
We are looking for talented and passionate User Experience Designers to make our voice driven products easy to use and refined. The designer should be capable of executing an end-to-end design process from user research, competitive study, creating user flows and wireframes to building user interface and prototypes. At each stage, you would be identifying user needs and making sure that the final product delivers on them through a delightful, usable experience.
RESPONSIBILITY
- Apply design thinking, design methods, tools & processes to generate new ideas and concepts.
- Communicate the user experience at various stages of the design process with wireframes, flow diagrams, storyboards, mockups, and/or high-fidelity prototypes.
- Understand, define and validate solutions via usability testing and consultation with users.
- Iterate, prototype and arrive at comprehensive solutions
- Work closely with engineers to ensure high quality execution.
Requirements
- 4+ years’ experience in designing for web, Android, and iOS with familiarity of technical constraints and limitations as they apply to designing for multiple platforms such as desktop and mobile
- Portfolio that demonstrates ability to design engaging and usable user-centered experiences and applications.
- Nimbleness; the ability to turn around rigorous wireframes and mockups quickly in an iterative environment
PREFERRED REQUIREMENT
- Previous experience in health tech products or voice based interfaces.
- Bachelor's degree in Design, Human-Computer Interactions, Computer Science, a related field, or equivalent practical experience.
- Experience collaborating with multidisciplinary teams of Designers, Researchers, Engineers, Content Strategists and Product Managers throughout the design process
- Proficiency with mobile and web design patterns and accessibility standards ·
- Self-motivated, able to prioritize and manage workload and meet critical project deadlines.
- Visual design skills.
- Ability to balance user needs with business strategy.
- Skills in communicating and influencing product design strategy.
● Developing new user-facing features using Angular Js
● Building reusable components and front-end libraries for future use
● Identify user and system requirements for new websites and applications
● Run functionality testing’s and debug code
● Collaborate with mobile developers to build mobile-responsive websites
● Translating designs and wireframes into high-quality code
● Optimizing components for maximum performance across a vast array of web-capable
devices and browsers
Technical Requirements:
● Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object
model
● Solid knowledge of HTML5, CSS, JavaScript and AngularJS 1.5 above and it’s core
principles.
● Experience with RESTful APIs
● Knowledge of modern authorization mechanisms, such as JSON Web Token
● Extension understanding and experience as a Web Developer or Front-end Developer
● Have prior experience working on at-least 3+ real time projects
● Expertise in programming language JavaScript.
● Experience with mock-ups and UI prototyping tools
● Experience with Firebase
● Understanding and working knowledge of security practices
● Candidate with interest to work in a product based environment, fast thinking, zeal to
explore new technologies is mandatory.
● Have worked with product based companies will be added advantage
Key Account Management
Creating sales pipeline
Identify opportunities for company growth and improvement.
Produce business comparisons to industry benchmarks and competitive insights on an ongoing basis.








