Cutshort logo
Elocity Technologies India Private Limited logo
Customer Support Executive
Elocity Technologies India Private Limited's logo

Customer Support Executive

Vaishnavi Reddy's profile picture
Posted by Vaishnavi Reddy
1 - 5 yrs
₹4L - ₹8L / yr
Udaipur
Skills
Microsoft Excel
MS-Excel
MS-Office
MS-Word
Communication Skills
Effective communication
Customer Support
Customer Relationship Management (CRM)

Job Title: Customer Support Executive


Location: Bangalore, India


Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.


Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.


To know more visit https://elocitytech.com/


Responsibilities:


Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.


Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.


Handle customer phone calls, ensuring professional and courteous communication.


Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.


Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.


Establish and maintain positive relationships with clients and customers, both in person and over the phone.


Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.


Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.


Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.


Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.

 

Qualifications:


Proven experience in a customer support or related role, preferably in a fast-paced environment.


Excellent product knowledge and the ability to quickly grasp and understand complex concepts.


Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.


Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.


Ability to build rapport with customers and establish trust and credibility.


Proficiency in working with Excel workbooks for data management and reporting purposes.


Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.


Good organizational skills and attention to detail.


Ability to work well under pressure and in a team-oriented environment.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Elocity Technologies India Private Limited

Founded :
2018
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

Elocity is transforming the transportation electrification journey for electric utilities, cities and businesses. With our smart and intuitive technology, we provide tools to our customers for managed EV charging while supporting national and local ambitions for cleaner and sustainable energy systems and help in decarbonizing the grid.


For more information visit us at www.elocitytech.com

Read more

Company video

Company social profiles

instagramlinkedintwitterfacebook

Similar jobs

Prismforce
at Prismforce
1 recruiter
Shivali Kaul
Posted by Shivali Kaul
Bengaluru (Bangalore), Pune, Mumbai, Kolkata
3 - 6 yrs
₹20L - ₹50L / yr
skill iconData Science
skill iconMachine Learning (ML)
Natural Language Processing (NLP)
Computer Vision
recommendation algorithm

Responsibilities:

  • Identify relevant data sources - a combination of data sources to make it useful.
  • Build the automation of the collection processes.
  • Pre-processing of structured and unstructured data.
  • Handle large amounts of information to create the input to analytical Models.
  • Build predictive models and machine-learning algorithms Innovate Machine-Learning , Deep-Learning algorithms.
  • Build Network graphs , NLP , Forecasting Models Building data pipelines for end-to-end solutions.
  • Propose solutions and strategies to business challenges. Collaborate with product development teams and communicate with the Senior Leadership teams.
  • Participate in Problem solving sessions

Requirements:

  • Bachelor's degree in a highly quantitative field (e.g. Computer Science , Engineering , Physics , Math , Operations Research , etc) or equivalent experience.
  • Extensive machine learning and algorithmic background with a deep level understanding of at least one of the following areas: supervised and unsupervised learning methods , reinforcement learning , deep learning , Bayesian inference , Network graphs , Natural Language Processing Analytical mind and business acumen
  • Strong math skills (e.g. statistics , algebra)
  • Problem-solving aptitude Excellent communication skills with ability to communicate technical information.
  • Fluency with at least one data science/analytics programming language (e.g. Python , R , Julia).
  • Start-up experience is a plus Ideally 5-8 years of advanced analytics experience in startups/marquee com

Required Skills:

Machine Learning, Deep Learning, Algorithms, Computer Science, Engineering, Operations Research, Math Skills, Communication Skills, SAAS Product, IT Services, Artificial Intelligence, ERP, Product Management, Automation, Analytical Models, Predictive Models, NLP, Forecasting Models, Product Development, Leadership, Problem Solving, Unsupervised Learning, Reinforcement Learning, Natural Language Processing, Algebra, Data Science, Programming Language, Python, Julia

Read more
Ignatiuz Software Pvt Ltd
Indore
2 - 4 yrs
₹3L - ₹8L / yr
MS SharePoint
Microsoft SharePoint
Microsoft SharePoint Designer
Microsoft SharePoint administration
Office 365
+8 more

Incumbent with the relevant experience of 2+ years as a SharePoint Developer with the given skills below:


  • Understanding of MS cloud services.
  • Experience in developing applications for SharePoint Online, and Office 365. Proficient in building custom solutions on SharePoint Online.
  • Experience in SharePoint Framework (SPFx), ReactJS, and Typescript.
  • Experience in power platforms like Power Automate & Power BI.
  • Good knowledge of SharePoint Online and SharePoint On-premise.
  • Strong skills in HTML, CSS, Javascript, and JQuery.
  • Familiarity with SharePoint "Out of the Box" features.
  • An understanding of SharePoint Designer, workflows, and Powershell script.
  • High-level coding skills
  • Knowledge of migration from on-premise to O365 migration


Read more
Zuci Systems
at Zuci Systems
2 recruiters
Miloshini Ravikumar
Posted by Miloshini Ravikumar
Chennai
2 - 6 yrs
₹5L - ₹12L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+4 more
  • Solid background and proven experience in the Java Tech Stacks
  • Expertise in Java and in JavaScript based framework
  • Expertise in multiple front-end languages and libraries (e.g., HTML/ CSS, JavaScript, XML, jQuery)
  • Familiarity with databases (e.g., MySQL, MongoDB), web servers (e.g., Apache) and UI/UX design
  • Experience developing desktop and mobile applications
  • Familiarity with common stacks
  • Excellent communication and teamwork skills
  • Great attention to detail and problem-solving skills
Read more
Vedira Solutions Private Limited
Vedira Solutions Private Limited
Agency job
via SHASHWATH SOLUTION by karthik kashyap
Mumbai
3 - 5 yrs
₹3L - ₹8L / yr
skill iconJava
skill iconSpring Boot
skill iconAngular (2+)
JSON
skill iconHTML/CSS
+6 more
Develop backend API using Spring boot microservices
Develop beautiful mobile first apps in Angular, bootstrap/Ionic framework
Write Junit test cases
Automate deployment of applications on Microsoft Azure platform
On day one we'll expect you to have hands-on knowledge of...
Java 8 +
Spring boot
REST API
Angular 8.0+
Bootstrap, HTML, JQuery
MySQL/PostgreSQL database. MongoDB will be added advantage
Cloud platforms like Azure/AWS/Google.
These skills will make you stand out from the crowd...
Docker/Kubernetes
Microservices architecture
Automation using Jenkins
Bitbucket/Git
Why you should join us?
Feel the excitement to participate in development from concept to execution to launch.
Work closely with a friendly, supportive, professional and achievement-oriented international team
Get a chance to contribute and get recognition from Day 1.
No micromanagement and you are able to take your decision independently.
Enjoy flexible and relaxed work environment.
An opportunity to learn new things every day .
About the company
Name: Vedira Solutions Private Limited (www.vedirasolutions.com)
Founded in 2018 as separate entity but has been working since 2010 under the name “Orange Ventures United Private Limited”
Technology Partner of the Netherlands based company (YOB Services BV) and working as solutions provider for this company.

Notice period: 0 to 30days

Work location: Wfh till 2021 December

Salary upto 8lac
Read more
Cogo Freight
at Cogo Freight
6 recruiters
Priyanka Kotian
Posted by Priyanka Kotian
Mumbai
5 - 15 yrs
₹10L - ₹40L / yr
User Experience (UX) Design
Figma
Notion

Do you prefer to get speeding tickets or parking tickets?

 

Because at Cogoport we are speeding ahead to do something remarkable for the world. We are trying to solve the Trade Knowledge and Execution Gap, which is currently widening and preventing trade to the tune of $3.4 trillion annually. This Gap has enormous economic as well as human impact and disproportionately hits small and medium businesses globally.

 

The team at Cogoport is working on developing a new category, the Global Trade Platform, that helps companies discover and connect with appropriate trade partners, optimize shipping and logistics options and costs, and improve cash management and cash flow.

 

Cogoport is currently in hypergrowth mode. We are proud to have been named an Asia-Pacific High-Growth Company by the Financial Times and an Indian Growth Champion by the Economic Times. We are aiming to reach an annualized revenue of $1 billion (7700 Crores INR)  by this summer and are hiring over 500 additional employees. We are currently hiring in Mumbai, Gurgaon, Chennai and Bangalore.

 

Cogoport Culture: We have two core values at Cogoport—Intrapreneurship and Customer-centricity. If you share these values and are a hard worker who is willing to take risks (and occasionally get a speeding ticket), you can make a huge impact and propel your career in an endless number of directions with Cogoport.

 

Cogoport Leadership

https://www.linkedin.com/in/purnendushekhar/">https://www.linkedin.com/in/purnendushekhar/
https://www.linkedin.com/in/amitabhshankar/">https://www.linkedin.com/in/amitabhshankar/

 

Life at Cogoport :It’s rare to be able to join a company that can give you the resources, support and technology you need to break new ground and see your ideas come to life. You’ll be surrounded by some of the smartest engineers and commercial specialists in India and the Asia Pacific Region.

 

With huge growth and the right entrepreneurial mindset, comes huge opportunities! So, wherever you join us, you’ll be able to dream, deliver better and brighter solutions, and speed ahead with the possibility to propel your career forward in endless directions as our company continues to grow and expand.

 

For more insights about the company:  https://cogoport.com/about">https://cogoport.com/about

 

 

 

Why Cogoport?

 

International Trade can be complicated at times and every day brings new challenges and opportunities to learn.  When we simplify international trade, it empowers and affects every human being on the face of this earth. Seven billion people - one common problem.

 

As a part of the Design team at Cogoport, you will get an opportunity to be a part of an industry-wide revolution in the world of shipping and logistics by collaborating with other brilliant minds to resolve real world on-ground challenges. You will have a direct impact on the revenue and profitability growth for the organization.

 

Designation

Senior Product Designer

 

Areas of Impact for you

  • Finalizing concept along with product managers and stakeholders to understand product requirement
  • Creating personas through user research and data
  • Developing wireframes and prototypes around customer needs
  • Finding creative ways to solve UX problems
  • Working with other designers to implement attractive designs and maintaining design systems
  • Communicating design ideas and prototypes to developer
  • Conducting usability testing and gathering user feedback
  • Work in collaboration with the product, design and tech teams for effective delivery of the designs
  • Account for and track the human-computer interaction (HCI) element of a design
  • Assist in brainstorming activities for upcoming projects

 

Desirable Skills and Experience

  • 5+ years of relevant UX experience in technology driven companies
  • Being a great team player, experienced in working with agile teams. Ability to collaborate closely with developers, product managers, and designers
  • Capability to create, improve, and use information architecture, wireframes, prototypes, user flows, to effectively communicate your interaction ideas.
  • Ability to present and defend your design decisions. All your design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (cognitive loads, information flow, etc.)
  • Continually keep yourself and team updated with the latest changes in your industry’s standards.
  • Being diligent, organized, well prepared, with an attention to detail
  • Good control over language and display effective communication skill
  • Experience in designing interfaces for mobile and web
  • Portfolio displaying the required skills
  • Understanding of tech (front-end and APIs) desirable
  • Ability to work individually as well as in teams
  • Ability to meet deadlines regularly with precision
  • Proficiency with standard tools (Figma, Notion, Analytics tools etc..)

 

Cogoport is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and respected at work.  

Read more
Deskera
at Deskera
1 recruiter
Alok Rathaur
Posted by Alok Rathaur
Remote, Pune
4 - 7 yrs
₹1L - ₹1L / yr
skill iconReact.js
Angular
skill iconVue.js
skill iconAngular (2+)
skill iconJavascript
+8 more
Deskera, borne out of South East Asia, is a company that has a simple mission; Take care of the software that powers SMEs and SMBs to run their business at an economical price. Founded in 2008, Deskera is committed to building excellent accounting and sales software that targets the pain points of SMEs with its cloud-based offering.

Deskera's suite of products has three robust offerings; Books and Sales. Books addresses all accounting needs any business might have from invoicing, inventory, and financial documentation. Sales allow for customer and vendor contact management. The suite is available on both the web and mobile platforms, so as a business owner or employee, you are always within access to your business's pulse and needs. Deskera has empowered many SMEs globally by providing innovative business functions across diverse industry segments such as manufacturing, engineering, construction, education, and Government.


What you will do daily
 Designing, building, prototyping, developing, and implementing single page responsive web
applications for our cloud platform.
 Involved in decision making for design and technical aspects for modular and component-based architectures.
 Developing application code, services, user interfaces, user experience and unit tests.
 Ensuring high performance and responsive applications with state-of-the-art user experience.
 Experimenting with new technologies and working with integrated web-applications.
 Collaborating and iterating with the Product Managers, UI/UX and Backend teams to define, design, build, extend products and features.

What you will bring with you
 You have previously worked for 4 years in a technical environment contributing as a programmer.
 You have proven expertise in the JavaScript ecosystem and used frameworks like ReactJS, Angular or Vue.
 You have exposure to Golang, TypeScript, HTML5, CSS3, JavaScript, jQuery, MySQL and Firebase.
 Strong sense of web design and attuned to the fundamentals of UI/UX, including accessibility and usability.
 You have the ability to write comprehensible, testable, secure code with an eye towards
maintainability.
 You have the working knowledge of several architectural approaches, data structures, algorithms, programming languages, distributed systems, information retrieval, caching, data storage and security.
 You have had the exposure to internet security, SEO, Node, NPM, Yarn, and any related technology or domain would be an added benefit.
 You must have strong debugging and problem-solving skills.
 You have a Bachelor’s Degree in computer science, engineering or related field.
 You have excellent communication skills, both verbal and written.
 You must be collaborative and adaptable to change.
Read more
Mightquite Technology Pvt Ltd
Anjali Mishra
Posted by Anjali Mishra
Indore
0 - 3 yrs
₹1.2L - ₹6L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
skill iconAngular (2+)
skill iconNodeJS (Node.js)

Our company is seeking an Angular Developer who has the technical ability to implement user interfaces using JavaScript and the Angular framework. You will need to know the best practices and modern ways of creating interfaces and ensure the interface is able to interact with backend APIs. You will also need to have great communication and collaboration skills as you will need to interact with fellow frontend and backend developers regularly to ensure components can be integrated together.

 

Responsibilities

As an Angular Developer at our company, you will:

  • Work with other team members.
  • Design and implement visually aesthetic user interfaces.
  • Identify issues with front-end code and rectify them to remove bugs.
  • Create unit tests to ensure code is functioning as expected.
  • Create well-written documentation.
  • Ensure front-end code is able to query APIs.
  • Audit code to identify bottlenecks of performance and fix them.

Requirements

Our ideal Angular Developer will have:

  • The ability to problem-solve.
  • High level of knowledge around the Angular framework and JavaScript.
  • High-level knowledge of front-end interfaces.
  • Fundamental knowledge of UX/UI.
  • Fundamental knowledge of SEO.
  • Good interpersonal skills
Read more
CommerceIQ
at CommerceIQ
3 recruiters
Abhijit  Ravuri
Posted by Abhijit Ravuri
Bengaluru (Bangalore)
3 - 10 yrs
₹25L - ₹60L / yr
skill iconJava
Spring
skill iconAmazon Web Services (AWS)

CommerceIQ is a well funded fast growing enterprise SaaS platform that is helping brands grow and sell more on e-commerce channels through its machine learning technology. Are you excited about building distributed crawling engine at global scale that will crawl and parse 1000’s of websites with 10+ million crawls on a daily basis? Would you enjoy building something as ambitious as “Google/Facebook Ad platform” for Amazon (and other e-commerce retailers)? Does building a CI/CD and containerisation framework that will allow our products to be released and deployed every week across dozens of geographies and data centers seamlessly excite you? Do you find building machine learning models that will optimize billions of dollars in ad and promotions spend exhilarating? Do you find it super exciting to build a plug and play product UI platform where leaders of brands will spend hours daily (almost as much as an email inbox) to optimize their business? We can keep writing, but you will get the idea.

 

In our journey of building and scaling CommerceIQ, Engineers and data scientists in our team tackle these and many more problems daily. If you are as excited as we are after reading this, we would love to talk to you! 30+ global brands including Kellogg, Unilever, Johnson & Johnson, MARS, Nestle, Logitech and many more trust our product to manage their growth on Amazon. If you are excited about building product that will write the script for how brands sell and grow on e-commerce channels please reach out to us.

 

Are you ready to power intelligent commerce? @CommerceIQ, you will :

• You will be responsible for developing, testing and releasing features within time and with high quality that will drive revenue and margin impact to top brands.

• You will be designing your own features keeping in mind the scale and high availability of the systems. • You will be working with the team and expected to perform code reviews, conduct design discussions and mentor other developers.

You will be the owner of your feature and work directly with product teams to drive customer impact.

• You will be expected to participate in all phases of the software development cycle as part of a Scrum team.

 

Experience : 3+ Years in developing in designing and developing complex and scalable software modules..

 

Skillset : • The ideal candidate will be an experienced Java developer with exceptional software system design, problem solving, and object-oriented coding skills

• Experience with distributed transaction-processing systems or asynchronous messaging technology is required.

• Good understanding of system performance trade-offs, load balancing, and engineering for high availability.

• Obsessed about building quality software and owning end to end responsibility for the developed features.

• Understanding of enterprise information systems, service oriented architectures, and operational data stores is a plus

• BS or MS in Computer Science/Engineering, Mathematics, Statistics or similar degree from a top tier institution

Read more
US Based Client
Mohali, Chandigarh
2 - 5 yrs
₹2L - ₹5L / yr
skill icon.NET
SQL server
PL/SQL
Production support
Microsoft SQL Server
Professional Attributes 

      - 2+ years experience in application support on Asp.Net and SQL
      - Should be able to debug production issues and bug fixes
      - Should be able to write queries for extracting data using joins
      - Interact with stakeholders and provide regular status updates on call logs to on-site and offshore project co-coordinator
        - Provide daily status updates and time-sheets to on-site and offshore project
coordinator.
      - Ready to work in shifts
      - Knowledge Transfer / Training to stakeholders

Personal Attributes 

      - Good communication skills
      - Highly committed and able to work independently and as a team
      - Positive attitude towards learning
      - Deadline orientated and escalate in advance in case of delays 
      - Contribute towards improving quality, standardization and documentation for all 
      changes & Support activity
    - Ability to remain calm in a fast-paced and highly pressure environment
Read more
Rely
at Rely
1 video
3 recruiters
Hizam Ismail
Posted by Hizam Ismail
Bengaluru (Bangalore)
1 - 5 yrs
₹6L - ₹20L / yr
skill iconPython
skill iconDjango
Data Structures
Algorithms
skill iconAngularJS (1.x)
+3 more

Intro

We are looking for an Software Engineer (SDE1) to join our team and drive the technology growth of our pay later platform. At Rely, we want passionate and talented individuals that want a challenge building the next generation payment products for Millennials across Asia. Together we will build the best products using amazing technology.


What will you do


  • Design and implement business critical, high performance large scale services.
  • Translate business requirements into scalable and extensible design.
  • Coordinate with cross functional teams (Data, UX, QA etc.) on planning and execution.
  • Continuously improve code quality, product execution and customer delight.
  • Proactively manage stakeholder communication related to deliverables, risks, changes and dependencies.
  • Building and managing automated build/test/deployment environments.
  • Work with team members on functional and nonfunctional requirements and spread goals across the team.

What will you need

  • 2+ years of hands-on experience with python and a backend framework (ideally django)
  • 1+ years Hands-on experience working with Javascript and JS frameworks (Angular, React)
  • Hands-on experience in designing, developing, testing and deploying applications large scale applications in any language or stack
  • Experience working with high scale distributed systems.
  • Practical knowledge of scalable software design.
  • Good working knowledge of AWS
  • Proficient with APIs, web protocols, OAuth, git.
  • Ability to understand and implement Continuous Integration and Continuous Delivery.
  • Well versed with Lean methodologies, TDD and Test Engineering and Automation.
  • Ability to design and implement low latency RESTful services.
  • Willingness to learn new languages and methodologies.


What would be a bonus

  • Experience in production environments with large data sets
  • Experience in scaling systems to millions of users.
  • Work experience in a fast-growth startup
  • Experience in DevOps tools but not limited to Docker, Kubernetes
  • Experience in Gunicorn and Nginx
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos