Cutshort logo
Elocity Technologies India Private Limited logo
Customer Support Executive
Elocity Technologies India Private Limited's logo

Customer Support Executive

Vaishnavi Reddy's profile picture
Posted by Vaishnavi Reddy
1 - 5 yrs
₹4L - ₹8L / yr
Udaipur
Skills
Microsoft Excel
MS-Excel
MS-Office
MS-Word
Communication Skills
Effective communication
Customer Support
Customer Relationship Management (CRM)

Job Title: Customer Support Executive


Location: Bangalore, India


Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.


Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.


To know more visit https://elocitytech.com/


Responsibilities:


Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.


Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.


Handle customer phone calls, ensuring professional and courteous communication.


Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.


Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.


Establish and maintain positive relationships with clients and customers, both in person and over the phone.


Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.


Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.


Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.


Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.

 

Qualifications:


Proven experience in a customer support or related role, preferably in a fast-paced environment.


Excellent product knowledge and the ability to quickly grasp and understand complex concepts.


Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.


Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.


Ability to build rapport with customers and establish trust and credibility.


Proficiency in working with Excel workbooks for data management and reporting purposes.


Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.


Good organizational skills and attention to detail.


Ability to work well under pressure and in a team-oriented environment.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Elocity Technologies India Private Limited

Founded :
2018
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

Elocity is transforming the transportation electrification journey for electric utilities, cities and businesses. With our smart and intuitive technology, we provide tools to our customers for managed EV charging while supporting national and local ambitions for cleaner and sustainable energy systems and help in decarbonizing the grid.


For more information visit us at www.elocitytech.com

Read more

Company video

Company social profiles

instagramlinkedintwitterfacebook

Similar jobs

Remote only
3 - 7 yrs
₹8L - ₹10L / yr
React Native
Expo
skill iconJavascript
TypeScript
RESTful APIs
+7 more

We're hiring a developer to take on two things: language expansion of Shalem, our live React Native (Expo) subscription app on iOS and Android, and integration work on PalAsk, our AI-twin platform for creators (its frontend and backend are built — we need the integrations wired up). This is a mobile-first role with real full-stack responsibilities, taking over existing production code — not a greenfield build.

What you'll do

  • Shalem: add multiple new languages (including Hebrew, which is right-to-left), making sure every screen's layout, alignment and text adapt correctly.
  • Shalem: fix related UI/responsiveness issues and ship updates to the App Store and Play Store.
  • PalAsk: complete the integrations on top of the existing frontend/backend — e.g. Stripe Connect payouts, the AI/LLM content-processing flow, and related REST APIs.
  • Light full-stack support across both (Supabase, Node.js, simple server-side logic, internal tools) as needed.

Must have

  • 3+ years building production mobile apps with React Native + Expo.
  • A Mac (required to build and ship iOS), plus an iPhone and an Android device or emulator for testing.
  • Hands-on App Store Connect / TestFlight and Google Play release experience.
  • Strong JavaScript / TypeScript; comfortable with REST APIs and Supabase or Firebase.
  • Full-stack integration experience: Node.js, third-party APIs, and payment integration (Stripe; Stripe Connect a strong plus).
  • App localization / i18n experience (externalising strings, handling languages where text is longer). RTL/Hebrew experience is a plus, but solid i18n fundamentals matter more — RTL is learnable with React Native's built-in support.
  • Tests own work on real devices before shipping; reliable, detail-oriented; communicates clearly in English and flags blockers early.

Nice to have

  • Stripe Connect (marketplace payouts), AI/LLM API integration, transcription/vision pipelines.
  • Push notifications (FCM/APNs), RevenueCat or in-app subscriptions, CI/CD for mobile.

How we work

  • Clear written requirements and acceptance criteria before you start.
  • “Done” means tested on a real device with proof (a short recording or screenshots) — not just “works on my machine.”
  • Only build what's agreed; propose before adding or changing scope. Never delete production/client data without sign-off.
  • Short daily update with what's done (and proof), what's next, and any blockers.

Logistics

Fully remote, open to developers in India. We start with a paid trial project (see below) and continue based on quality and reliability, with room to grow as the products evolve.

Note on level/pay: this role needs genuine iOS release + payment-integration depth. If applicants at the current range skew junior, expect to raise it for the right person.


Read more
Wissen Technology
at Wissen Technology
4 recruiters
Janane Mohanasankaran
Posted by Janane Mohanasankaran
Mumbai, Bengaluru (Bangalore)
4 - 8 yrs
Best in industry
skill iconJava
skill iconSpring Boot
Microservices
Data Structures

JOB DESCRIPTION:

  • Design, develop, and maintain low-latency, high-performance enterprise applications using Core Java (Java 5.0 and above).
  • Implement and integrate APIs using Spring Framework and Apache CXF.
  • Build microservices-based architecture for scalable and distributed systems.
  • Collaborate with cross-functional teams for high/low-level design, development, and deployment of software solutions.
  • Optimize performance through efficient multithreading, memory management, and algorithm design.
  • Ensure best coding practices, conduct code reviews, and perform unit/integration testing.
  • Work with RDBMS (preferably Sybase) for backend data integration.
  • Analyze complex business problems and deliver innovative technology solutions in the financial/trading domain.
  • Work in Unix/Linux environments for deployment and troubleshooting.


Required Skills & Experience:

  • 4– 12 years of strong hands-on experience in Core Java.
  • Deep understanding of Object-Oriented Programming (OOP), data structures, algorithms, and design patterns.
  • Proven experience with Spring, CXF, and REST/SOAP web services.
  • Solid understanding of microservices architecture and distributed systems.
  • Experience working with Sybase or other relational databases.
  • Expertise in multithreading, concurrency, and high-throughput server-side development.
  • Exposure to capital markets, sales & trading platforms, or similar financial services applications.
  • Good working knowledge of Unix/Linux environments.
  • Experience in solution architecture and design documentation is a strong plus.
  • Strong problem-solving skills, analytical thinking, and a proactive attitude.
  • Excellent communication and interpersonal skills to work effectively with global teams.


Preferred Qualifications:

  • Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
  • Previous experience in investment banking, capital markets, or financial technology domains.


Why Join Wissen Technology?

  • Be a part of a high-growth organization that has expanded 400% in the last five years.
  • Work alongside leadership and engineers from IITs, IIMs, MIT, Wharton, and other top institutions.
  • Engage with Fortune 500 clients and deliver high-impact projects.
  • Certified as a Great Place to Work®.
  • Recognized as a Top 20 AI/ML Vendor by CIO Insider (2020).
  • Work on next-gen technologies: AI/ML, Big Data, Cloud, DevOps, RPA, and more.
  • Global presence across US, India, UK, Australia, Mexico, and Canada.

 

Website : www.wissen.com 

 


Read more
FloBiz
Naman Sharma
Posted by Naman Sharma
Remote only
3 - 5 yrs
₹25L - ₹35L / yr
skill iconJava
skill iconRuby on Rails (ROR)
skill iconPython
SQL

About FloBiz

Website : https : //flobiz.in/

FloBiz is India's first neobusiness platform, revolutionizing the way Small and

Medium-sized Enterprises (SMEs) operate in India. Our mission is to digitize 65 million

MSMEs in the country, and we are well on our way to achieving this goal. Our flagship

product, myBillBook, has already empowered over 10 million businesses across 2000+

towns with its billing, accounting, inventory management, and payment collection

solutions. With over $25 billion in annual transactions, we are proud to be a rapidly

growing tech startup serving the needs of SMBs in India.

Our Flagship product : MyBillBook

myBillBook is India's leading GST billing & accounting software with mobile, web app & native desktop offerings and runs on Android as well as iOS. myBillBook has been designed to aid SMB owners to conduct their operations from anywhere and anytime and provides a secure platform for business owners to record transactions & track business performance on the go. It is an ideal software for GST registered businesses where invoicing is one of the core business activities. Also, businesses looking to digitise their operations to understand their financial position better can use this software. It helps them create bills (GST & non-GST), record purchases & expenses, manage inventory and track payables/receivables directly from their mobile phones or computers. Also, the app generates 25 critical business reports that help business owners make effective business decisions. myBillBook is currently available in English, Hindi, Gujarati & Tamil.

Currently, the app has been downloaded by over 6.5M SMBs across the country with over 10x growth in user base in the last 12 months alone. Even with such pace of adoption of the product, myBillBook continues to be the highest rated application in its category on Google Play Store.

Key Responsibilities :

• Design, develop, maintain and optimise complex, scalable and distributed systems capable of handling large-scale datasets and high-throughput workloads.

• Optimise performance, reliability and availability across the whole system.

• Write clean, efficient, and maintainable code in multiple programming languages as needed.

• Contribute to architectural decisions and help improve engineering best practices.

• Work with a builder mindset, contribute and collaborate across cross-functional teams, to unblock and accelerate delivery. No role silos.

• Actively mentor juniors through code reviews, design discussions and pairing.

• Leverage LLM-assisted tools (Claude, Cursor, LLM-powered code review and testing) to accelerate development velocity and improve code quality.

• Build and evolve the platform to be LLM-ready - design APIs, data pipelines and system interfaces that enable seamless LLM integration and automation.

Required Qualifications :

• 3-5 years of experience in back-end software development focusing on large-scale distributed systems.

• BE/B.Tech in Computer Science or a related technical field (or equivalent practical experience).

• Strong software development skills in one or more languages such as Java / Ruby on Rails / Python.

• Working experience with SQL and NoSQL databases (e.g. PostgreSQL, MongoDB) with ability to design effective schema and perform various optimisations for large-scale data.

• Deep understanding of system design principles and best practices for building scalable and resilient systems with microservices.

• Excellent problem-solving with experience in incident management, monitoring, alerting, and root cause analysis.

• Experience with event-driven architectures (Kafka, SQS, RabbitMQ, or similar).

• Experience in building intelligent AI agents and systems powered by Large Language Models.

• Hands-on experience with cloud platforms like AWS or Google Cloud Platform.

• Deep understanding of software development best practices, patterns and code reviews.

• Effective communication skills to coordinate with cross-functional teams during large-scale projects.

Perks @ Benefits :

• Competitive salary with performance-linked rewards and recognitions.

• An extensive medical insurance that looks out for our employees & their dependants. Well love you and take care of you, our promise

• Flobiz Academy : Helps you in terms of Learning and enhancing your skills

• A reward system that celebrates hard work and milestones and Performances throughout the year.

• A cool work-from-home setup that makes you feel right at home. An environment so comfortable that you won't miss your home.

Location : Remote (WFH) 5 days working

Read more
NeoGenCode Technologies Pvt Ltd
Ritika Verma
Posted by Ritika Verma
Gurugram
5 - 7 yrs
₹8L - ₹13L / yr
skill iconNodeJS (Node.js)
RESTful APIs
skill iconMongoDB
skill iconGit

🚀 We’re Hiring: Node.js Developer (5+ Years Experience) | Walk-In Interview | Gurugram

Are you a passionate Node.js Developer looking for your next big opportunity? Join a fast-growing team where your expertise will directly impact scalable and high-performance applications.

Location: Gurugram

Experience Required: 5+ Years

Interview Mode: Walk-In Interview

Employment Type: Full-Time

Key Responsibilities:

• Develop and maintain scalable backend applications using Node.js

• Design and implement RESTful APIs and microservices

• Work with databases such as MongoDB, MySQL, or PostgreSQL

• Collaborate with frontend developers, product managers, and stakeholders

• Optimize applications for maximum speed, scalability, and security

• Troubleshoot, debug, and enhance existing systems


Required Skills:

• Strong hands-on experience with Node.js and Express.js

• Experience with REST APIs and microservices architecture

• Knowledge of MongoDB or other relational/non-relational databases

• Understanding of asynchronous programming and event-driven architecture

• Familiarity with Git and version control

• Experience with cloud platforms (AWS/Azure/GCP) is a plus


Eligibility:

• Minimum 5 years of relevant Node.js development experience

• Strong problem-solving and debugging skills

• Immediate joiners or short notice candidates preferred


Read more
Bengaluru (Bangalore)
7 - 12 yrs
₹50L - ₹70L / yr
Product design
  • Strong Lead Product Designer/ Sr product designer/ Product design manager Profile
  • Mandatory (Experience 1): Must have a minimum 6+ years of hands-on Product Design experience with product companies
  • Mandatory (Experience 2): Must have experience leading a team or mentoring junior designers (not a pure people manager)
  • Mandatory (Design Craft): Strong design craft with deep expertise in UX, interaction design, design systems, prototyping, problem-solving, and user-centered workflows. Should be able to individually assess and elevate design quality.
  • Mandatory (Collaboration): Proven ability to collaborate closely with Product, Engineering, Research, and cross-functional teams. Must have driven design-led projects, influenced product roadmap, and balanced short-term and long-term design priorities.
  • Mandatory (Portfolio): Portfolio or team-led work showing shipped, real-world product impact, improved user journeys, solved UX breakage, and scaled design quality across multiple products/features.
  • Mandatory (Company) - Well funded / Top Product Companies
  • Mandatory (Note): CTC is not flexible, ESOP can be based on candidate current compensation structure
  • Mandatory (Role): This is mix role (Team management + Hands-on)\


Read more
Cloud based testing platform- Product based startup
Cloud based testing platform- Product based startup
Agency job
via Qrata by Rayal Rajan
Bengaluru (Bangalore)
5 - 10 yrs
₹40L - ₹50L / yr
Appium
Selenium
skill iconPython
skill iconJavascript
skill iconJava
+3 more

Job Description

 

Location – Bangalore

 

Experience – 6+ yrs

 

Hiring Test Automation Architects to build the world's leading and most comprehensive open-source test automation platform. 

 

In this role, you will work primarily with our global customers as their test automation architect, recommending and creating custom test automation solutions and integrations with other tools to help them build fully automated DevOps pipelines. You’ll also help us build capabilities in our platform that are missing from currently-available tools in the market. Internally, you will work with Solutions Engineering and Product teams to bring your unique customer insights to product roadmap discussions.   

 

Job functions

 

  • Understanding customers’ test automation requirements and designing solutions for them
  • Enhancing the test automation capabilities of our platform by building solutions for unique and some of the most common, complex test scenarios using Java, Selenium, Appium, etc.
  • Actively evaluating testing tools in the market to identify feature gaps that can be addressed by the Platform.
  • Designing and implementing test automation capabilities.
  • Helping our Solutions Engineering team build add-ons for unique automation requirements.
  • Brainstorming with the Product and Solutions Engineering teams to come up with new features for the product roadmap.
  • Helping potential customers understand the difference between Testsigma and other test automation tools during POCs.
  • Building with the community by discussing and validating potential new features with the community on Discord and other public channels.

 

Job requirements

 

  • Excellent programming skills in Java, Python, Ruby, Javascript (node.js), etc.
  • Experience designing and developing test frameworks using popular tools like Selenium, Appium, etc.
  • Experience working with Selenium, Appium, Cucumber/Gherkin, web-service automation tools like Rest Assured, and few other popular automation tools/frameworks.
  • Firsthand experience working with CI/CD tools like Git, Jenkins, etc.
  • Knowledge of integrating test automation frameworks with Bug Reporting tools, Project Management tools, CI/CD tools, Communication tools, Test Data Management tools, etc.
  • Experience working with at least two scriptless/codeless/low-code/no-code test automation tools.
  • Understanding of various test automation methodologies at all levels (unit testing, functional testing, component testing, integration testing, system testing, etc.).
  • Ability to work collaboratively in fast-paced environments.
  • Strong written, verbal, presentation, and interpersonal skills.
  • Experience in contributing to open-source projects is a plus.

 

Read more
Jurysoft Global
Bengaluru (Bangalore)
1 - 2 yrs
₹3.5L - ₹4.5L / yr
skill iconPHP
skill iconJavascript
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
+4 more

We are looking for a Senior Web Developer to build and maintain functional web pages and applications.

Senior Web Developer responsibilities include leading a team of junior developers, refining website specifications and resolving technical issues. To be successful in this role, you should have extensive experience building web pages from scratch and in-depth knowledge of at least one of the following programming languages: Javascript, Ruby or PHP.

Ultimately, you will ensure our web pages are up and running and cover both internal and customer needs.

Responsibilities

  • Identify user and system requirements for new websites and applications
  • Prioritize software development projects, set timelines and assign tasks to team members
  • Create wireframes to decide on the layout
  • Write or review code for various applications
  • Run functionality testings and debug code
  • Oversee junior web developers and evaluate their performance
  • Liaise with designers to decide on UI/UX elements (like graphics and navigation buttons)
  • Ensure our software documentation is up-to-date
  • Collaborate with mobile developers to build mobile-responsive websites


Read more
Fintech STartup COmpany
Fintech STartup COmpany
Agency job
via Qrata by Mrunal Kokate
Pune
4 - 11 yrs
₹35L - ₹60L / yr
Product Management
Software engineering
Product Strategy
  • 8+ years of experience in shipping B2C Products. FinTech market experience a strong plus.
  • A track record of building and launching software products (web, mobile web, native apps).
  • Experience creating and contributing to a software product roadmap, evangelizing the product vision.
  • Experience working directly and cross-functionally with developers, product managers, marketing, and other related stakeholders.
  • Excellent communication and presentation skills and ability to interact with all levels of the organization including users, vendors, partners, and executive leadership.
  • Strong work ethic. Self-starting personality with the ability to problem solver and develop creative solutions; works well and stays focused under little supervision.
  • Ability to create wire-frames, product specifications and white papers
  • Strong project management skills and ability to present work to executive staff
  • Willingness to roll up your sleeves and do whatever it takes to help your team win
  • Extraordinary data analysis skills
Read more
Equal Experts
at Equal Experts
13 recruiters
Jenny John
Posted by Jenny John
Pune
14 - 20 yrs
₹28L - ₹40L / yr
skill iconJava
skill iconPython
skill iconJavascript
skill iconAmazon Web Services (AWS)
Mobile App Development
+1 more
What’s it like in Equal Experts: Currently, we are working to create a platform on mobile for a giant enterprise to help them roll out their new offering. The company is now amongst the world’s biggest startups and fastest growing IT companies that are creating groundbreaking innovations. This platform will help them build capabilities to scale up to 1 million installations a week. In addition, it will let them on-board and empower over a million people in the workforce. The platform will then scale to create disruptions in the retail and e-commerce space, solving real-world problems. Scalability, extensibility, and reusability are key attributes of this platform. As a Platform Architect, you'll be involved in: Defining the technology strategy for the platform, including ensuring operability, performance, and security. Providing technical leadership and consulting on all aspects of the program. Coordinating and facilitating technical decisions across the multiple deliver streams on the platform. Providing technical and delivery mentoring to client technology department.
Read more
Handygo Technologies
at Handygo Technologies
1 video
2 recruiters
Amit Singh
Posted by Amit Singh
NCR (Delhi | Gurgaon | Noida)
5 - 7 yrs
₹5L - ₹10L / yr
ASP.NET
skill iconC#
MySQL
MVC Framework
skill icon.NET
We are seeking Sr. Software Engineer in .Net with 3+ years of experience in designing, building, and deploying enterprise solutions with exposure to multiple software packages/ vendors, programming languages, and technology platforms Extensive experience with the .NET framework and other technologies : C#, Web API, and MVC. - Must have Advanced experience in Object oriented programming, data structures, dependency injection and multi-threading, creating high-level, low-level design documentation using UML. - Experience with REST API/ Web API creation, consumption, integration using Service Oriented Architecture. - Experience with unit test frameworks (Microsoft Unit Test Framework, MOQ).- Strong understanding of distributed systems a plus - Strong Ability to learn quickly is must Excellent verbal and written communication - Strong presentation and facilitation skills Bachelor's Degree in Computer Science or related field or equivalent experience Essential Duties & Responsibility : - 3+ years of development experience, specifically designing/developing systems from scratch, including experience in both front (user interface) and back-end design- Experience of development with the help of ASP.NET with MVC- Expert knowledge of relational database along with experience of developing interoperability solutions, web services, etc.- Functional working knowledge of e-commerce website.- Should have expert knowledge of ASP.NET, C#4.5, SQL 2008, Javascript, Jquery, MVC & design pattern.- Should have working experience of at least 2 e-commerce website.- Must have implemented payment gateway-PayU, Citrus, PayTM- Effective verbal and written communication skills
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos