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Customer Support Executive

at Elocity Technologies India Private Limited

Customer Support Executive

Elocity Technologies India Private Limited

Customer Support Executive

at Elocity Technologies India Private Limited

Posted by Vaishnavi Reddy

1 - 5 yrs

₹4L - ₹8L / yr

Udaipur

Skills

Microsoft Excel

MS-Excel

MS-Office

MS-Word

Communication Skills

Effective communication

Customer Support

Customer Relationship Management (CRM)

Job Title: Customer Support Executive

Location: Bangalore, India

Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.

Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.

To know more visit https://elocitytech.com/

Responsibilities:

Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.

Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.

Handle customer phone calls, ensuring professional and courteous communication.

Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.

Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.

Establish and maintain positive relationships with clients and customers, both in person and over the phone.

Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.

Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.

Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.

Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.

Qualifications:

Proven experience in a customer support or related role, preferably in a fast-paced environment.

Excellent product knowledge and the ability to quickly grasp and understand complex concepts.

Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.

Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.

Ability to build rapport with customers and establish trust and credibility.

Proficiency in working with Excel workbooks for data management and reporting purposes.

Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.

Good organizational skills and attention to detail.

Ability to work well under pressure and in a team-oriented environment.

Job Title: Customer Support Executive

Location: Bangalore, India

Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.

Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.

To know more visit https://elocitytech.com/

Responsibilities:

Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.

Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.

Handle customer phone calls, ensuring professional and courteous communication.

Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.

Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.

Establish and maintain positive relationships with clients and customers, both in person and over the phone.

Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.

Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.

Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.

Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.

Qualifications:

Proven experience in a customer support or related role, preferably in a fast-paced environment.

Excellent product knowledge and the ability to quickly grasp and understand complex concepts.

Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.

Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.

Ability to build rapport with customers and establish trust and credibility.

Proficiency in working with Excel workbooks for data management and reporting purposes.

Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.

Good organizational skills and attention to detail.

Ability to work well under pressure and in a team-oriented environment.

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About Elocity Technologies India Private Limited

Founded :

2018

Type :

Products & Services

Size :

20-100

Stage :

Profitable

About

Elocity is transforming the transportation electrification journey for electric utilities, cities and businesses. With our smart and intuitive technology, we provide tools to our customers for managed EV charging while supporting national and local ambitions for cleaner and sustainable energy systems and help in decarbonizing the grid.

For more information visit us at www.elocitytech.com

Elocity is transforming the transportation electrification journey for electric utilities, cities and businesses. With our smart and intuitive technology, we provide tools to our customers for managed EV charging while supporting national and local ambitions for cleaner and sustainable energy systems and help in decarbonizing the grid.

For more information visit us at www.elocitytech.com

Read more

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Proficient with Swift and Cocoa Touch.
Experience with iOS frameworks such as Core Data, Core Animation, etc.
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Understanding of Apple's design principles and interface guidelines
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Familiarity with continuous integration.
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Familiarity with unit testing using mocking frameworks Cloud and Cloud infrastructure for backend hosting.

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Great to have

Sense of ownership
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Experience in building scalable consumer products
Strong opinions, loosely held

Good to have

Interest in mentorship
Good written communication skills
Bangalore love

Probably not ideal if

If you have always been right about stuff in life
No flexibility around working hours (this doesn’t mean we work long hours but if our systems get attacked in the middle of the night, we would need you to HODORR!)

Definitely get in touch if you

Would have started the exact same company but willing to build it together with a great team
Find our current product unbearably slow or inadequate
Think this company isn’t going to work as it is right now

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Wise is digital infrastructure for online education. Oversimplified as ‘Shopify for Tutors’ i.e., an easy to use tool for tutors to start teaching online. We have grown to 2mn users in 12 months and have much to do. We are backed by an incredible set of investors and individuals who have built product you already use. We have a small but rockstar team, cheap equity, smart money, opportunity to capture a huge market ($60bn) and a chance to make an impact while doing so.

What we need

We need you, if you are a senior iOS developer with 4+ years of experience in building robust iOS apps. Work would involve building things quickly and adapting based on market feedback while ensuring the security and quality of the codebase. If you love coding and building things excites you, we would like to talk to you.

What you will need (Skills)

Proficient with Swift and Cocoa Touch.
Experience with iOS frameworks such as Core Data, Core Animation, etc.
Familiarity with Restful APIs to connect iOS applications to back-end services.
Understanding of Apple's design principles and interface guidelines
Experience with performance and memory tuning with tools (such as Instruments and Shark, depending on project needs).
Familiarity with cloud message APIs and push notifications.
Proficient understanding of code versioning tools such as Git.
Familiarity with continuous integration.
Universal application development for both iPhone and iPad.
Be able to build mobile applications to connect to middleware and applications through web services.
Have excellent knowledge about the performance optimization of mobile applications.
Experience with microservice architectures for clean mobile architecture design patterns and best practices.
Familiarity with unit testing using mocking frameworks Cloud and Cloud infrastructure for backend hosting.

What you will do

Design and build applications for the iOS platform.
Ensure the performance, quality and responsiveness of applications.
Collaborate with the team to define, design & ship new features.
Identify and correct bottlenecks including fix bugs.

Great to have

Sense of ownership
Developers who can talk product and strategy
Experience in building scalable consumer products
Strong opinions, loosely held

Good to have

Interest in mentorship
Good written communication skills
Bangalore love

Probably not ideal if

If you have always been right about stuff in life
No flexibility around working hours (this doesn’t mean we work long hours but if our systems get attacked in the middle of the night, we would need you to HODORR!)

Definitely get in touch if you

Would have started the exact same company but willing to build it together with a great team
Find our current product unbearably slow or inadequate
Think this company isn’t going to work as it is right now

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Large corporation providing cloud solutions

React Native Developer

Large corporation providing cloud solutions

Agency job

via Anram Solutions Pvt Ltd by Dev Reddy

Hyderabad

3 - 7 yrs

₹4L - ₹15L / yr

React Native

iOS App Development

Android Development

Javascript

Job Description We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required. Responsibilities ● Build pixel-perfect, buttery smooth UIs across both mobile platforms. ● Leverage native APIs for deep integrations with both platforms. ● Diagnose and fix bugs and performance bottlenecks for performance that feels native. ● Maintain code and write automated tests to ensure the product is of the highest quality. Skills ● 5+ years as a professional software developer Experience with React and React Native (especially in brownfield applications) ● Experience with at least one native mobile platform (bonus points if you moved to React Native from iOS or Android development) ● Experience with styleguide-driven development ● Firm grasp of the JavaScript (and TypeScript or ClojureScript) language and its nuances, including ES6+ syntax

Job Description We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required. Responsibilities ● Build pixel-perfect, buttery smooth UIs across both mobile platforms. ● Leverage native APIs for deep integrations with both platforms. ● Diagnose and fix bugs and performance bottlenecks for performance that feels native. ● Maintain code and write automated tests to ensure the product is of the highest quality. Skills ● 5+ years as a professional software developer Experience with React and React Native (especially in brownfield applications) ● Experience with at least one native mobile platform (bonus points if you moved to React Native from iOS or Android development) ● Experience with styleguide-driven development ● Firm grasp of the JavaScript (and TypeScript or ClojureScript) language and its nuances, including ES6+ syntax

Read more

AMBC Technologies Pvt Ltd

MEAN Stack Developer

at AMBC Technologies Pvt Ltd

3 recruiters

Ponmuthumari Mohan

Posted by Ponmuthumari Mohan

Noida, NCR (Delhi | Gurgaon | Noida)

2 - 11 yrs

₹7L - ₹10L / yr

Angular (2+)

NodeJS (Node.js)

MongoDB

Express

Python

+2 more

• 2+ years’ experience as a developer participating in the complete product development life cycle. • Currently working as a hands-on developer in Python/ PHP with a thorough understanding of Mean Stack (Mongo DB, Angular.js, node.js, express.js) • 2+ years of product development experience for large scale systems with high volume and high-performance requirements • Deep understanding on OOPs concepts, logics, & JavaScript • Experience and good knowledge of event-based programming • Fundamentals of Micro-Services • Working experience of RESTful APIs / Soap APIs and data modeling • Experience / Knowledge SQL/NoSQL database fundamentals desirable • Expertise in designing Analytics solution and proposing new solution • Exposure to Cloud technologies • Deep understanding of data modeling and data architecture • Should be completely aware of coding standards and should be able to develop high performance & scalable application. • Strong Problem Solving and analytical skills and interpersonal and team working skills. • Ability to work on multiple assignments. • Hands on Experience with MVC Framework • Experience in working on Enterprise Web applications. • Ability to work independently and collaboratively • Willingness to learn and grow

• 2+ years’ experience as a developer participating in the complete product development life cycle. • Currently working as a hands-on developer in Python/ PHP with a thorough understanding of Mean Stack (Mongo DB, Angular.js, node.js, express.js) • 2+ years of product development experience for large scale systems with high volume and high-performance requirements • Deep understanding on OOPs concepts, logics, & JavaScript • Experience and good knowledge of event-based programming • Fundamentals of Micro-Services • Working experience of RESTful APIs / Soap APIs and data modeling • Experience / Knowledge SQL/NoSQL database fundamentals desirable • Expertise in designing Analytics solution and proposing new solution • Exposure to Cloud technologies • Deep understanding of data modeling and data architecture • Should be completely aware of coding standards and should be able to develop high performance & scalable application. • Strong Problem Solving and analytical skills and interpersonal and team working skills. • Ability to work on multiple assignments. • Hands on Experience with MVC Framework • Experience in working on Enterprise Web applications. • Ability to work independently and collaboratively • Willingness to learn and grow

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