Customer Support Executive

Has substantial expertise in Linux OS, Https, Proxy knowledge, Perl, Python scripting & hands-on

Is responsible for the identification and selection of appropriate network solutions to design and deploy in environments based on business objectives and requirements.

Is skilled in developing, deploying, and troubleshooting network deployments, with deep technical knowledge, especially around Bootstrapping & Squid Proxy, Https, scripting equivalent knowledge. Further align the network to meet the Company’s objectives through continuous developments, improvements and automation.

Preferably 10+ years of experience in network design and delivery of technology centric, customer-focused services.

Preferably 3+ years in modern software-defined network and preferably, in cloud-based environments.

Diploma or bachelor’s degree in engineering, Computer Science/Information Technology, or its equivalent.

Preferably possess a valid RHCE (Red Hat Certified Engineer) certification

Preferably possess any vendor Proxy certification (Forcepoint/ Websense/ bluecoat / equivalent)

Must possess advanced knowledge in TCP/IP concepts and fundamentals.  Good understanding and working knowledge of Squid proxy, Https protocol / Certificate management.

Fundamental understanding of proxy & PAC file.

Integration experience and knowledge between modern networks and cloud service providers such as AWS, Azure and GCP will be advantageous.

Knowledge in SaaS, IaaS, PaaS, and virtualization will be advantageous.

Coding skills such as Perl, Python, Shell scripting will be advantageous.

Excellent technical knowledge, troubleshooting, problem analysis, and outside-the-box thinking.

Excellent communication skills – oral, written and presentation, across various types of target audiences.

Strong sense of personal ownership and responsibility in accomplishing the organization’s goals and objectives. Exudes confidence, able to cope under pressure and will roll-up his/her sleeves to drive a project to success in a challenging environment.

Job Summary

We are seeking a skilled Database Administrator with hands-on experience in MS SQL Server, Azure SQL, and database management technologies. The ideal candidate will be responsible for maintaining database performance, ensuring high availability, managing backup and recovery processes, and supporting enterprise database environments. Experience with Always On Availability Groups and SSIS/SSRS is highly preferred.

Roles & Responsibilities

• Install, configure, and maintain MS SQL Server databases
• Monitor database health, performance, and security
• Manage backup, restore, and disaster recovery processes
• Configure and support Always On Availability Groups
• Perform database performance tuning and optimization
• Troubleshoot database-related issues and provide resolution
• Work on SSIS packages and SSRS reports
• Support Azure SQL database administration activities
• Ensure database availability, reliability, and scalability
• Collaborate with application and infrastructure teams for deployments and support

Key Skills

• Database Administration
• MS SQL Server
• SQL Server Performance Tuning
• Azure SQL
• Always On Availability Groups
• SSIS / SSRS
• Backup & Recovery
• Database Monitoring & Troubleshooting

Required Skills

• 3–5 years of experience as a Database Administrator
• Strong hands-on experience with MS SQL Server
• Experience in Azure database environments
• Knowledge of Always On configuration and management
• Experience with SSIS and SSRS
• Good understanding of database security and optimization
• Strong analytical and problem-solving skills
• Excellent communication and coordination abilities

Job Title: IOS Engineer (Remote)

Job Description

Remote Working | Engineering Team | Full-time

The Impact you will create on the Job:

Developing SDKs on IOS with support for cross-platform technologies like ReactNative, Flutter along with hybrid development over platforms like Cordova.

Apply data structures and algorithms to optimize the code for a lower memory, battery, and processing footprint - all with the goal to build plug-and-play SDKs that don’t expect the app developers to write any supporting code in the app.

You will be liaising with the cross-functional teams to get an in-depth understanding of the functional requirements and propose scalable solutions.

As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.

You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.

You will get an opportunity to work with some of the best talent while learning from various highly-functional teams in the company.

You will collaborate with your team and set an example by delivering high quality and innovative engineering solutions for complex use cases.

Plan and execute the roadmap with the engineering team to build and deliver next-generation systems.

What we look for?

Bachelor’s/Master’s degree in Computer Science/IT from premier institute.

2-4 years of industry experience in iOS development, with at least one live app on App Store.

Good knowledge of Objective-C, Swift 5, data structures and algorithms.

Fair understanding of Native Frameworks, specifically concurrency handling, data persistence (User Defaults, Keychain, Core Data), and background tasks.

Good understanding of iOS Frameworks related to UI and network.

Fair understanding of Apple’s concurrency handling, Core Data, and NS Operation classes.

Familiarity with developing UI with both XIB/Storyboard and code.

Good understanding of SDK integrations, debugging, and troubleshooting.

Interested in exploring mobile app development ecosystems like React Native, Cordova and Flutter.

Comfortable with tackling ambiguous problems and unblocking yourself.

Fair understanding of Push Notification ecosystem.

• - Strong architecture and design skills and keen business sense.
• - Strong core server-side technologies experience (Java), database design & performance tuning exposure.
• - Strong OO design skills, knowledge of frameworks such as Spring/ Spring Boot/ exposure to functional programming a plus.
• - Good knowledge of nodeJS/ noSQL a definite plus.
• - Good exposure to front end/UI skills (JS, HTML, Angular).
• - Good exposure to configuration management, testing, deployment.
• - Deep knowhow of data structures, algorithms.
• - Hands on development across technologies

MUST HAVE SKILLS

1. Minimum 5 +years of experience in.Net, MVC, and Web API.c#.

2. Minimum 2-3 years of experience in Angular 5, Angular6+.

3. Very good communication skills.

4. Experience with RESTful APIs to connect other backend services.

5. Should have developed more than 2 applications.

6. CI/CD, GIT

7. Good with Threading

8. Experience with performance improvement of applications.

Responsibilities

·       Develop Python-based APIs using FastAPI and Flask frameworks.

·       Develop Python-based Automation scripts and Libraries.

·       Develop Front End Components using VueJS and ReactJS.

·       Writing and modifying Docker files for the Back-End and Front-End Components.

·       Integrate CI/CD pipelines for Automation and Code quality checks.

·       Writing complex ORM mappings using SQLAlchemy.

Required Skills:

·       Strong experience in Python development in a full stack environment is a requirement, including NodeJS, VueJS/Vuex, Flask, etc.

·       Experience with SQLAchemy or similar ORM frameworks.

·       Experience working with Geolocation APIs (e.g., Google Maps, Mapbox).

·       Experience using Elasticsearch and Airflow is a plus.

·       Strong knowledge of SQL, comfortable working with MySQL and/or PostgreSQL databases.

·       Understand concepts of Data Modeling.

·       Experience with REST.

·       Experience with Git, GitFlow, and code review process.

·       Good understanding of basic UI and UX principles.

·       Project excellent problem-solving and communication skills.

● Design and develop responsive and visually appealing web applications and user interfaces using HTML, CSS, and JavaScript, React frameworks.

● Collaborate with UX designers, product managers, and software engineers to understand project requirements and translate them into interactive, user-friendly interfaces.

● Ensure the technical feasibility of UI/UX designs and optimise applications for maximum speed and scalability.

● Conduct code reviews and provide constructive feedback to team members, fostering a culture of continuous improvement.

● Stay updated with the latest industry trends, best practices, and emerging technologies in UI development, and recommend their integration to enhance our products.

● Identify and address performance and compatibility issues across different browsers and platforms.

● Champion UI development best practices, standards, and guidelines within the development team.

● Collaborate with backend developers to integrate front-end interfaces with server-side logic and APIs.

● Troubleshoot and debug UI-related issues and provide timely resolutions.

● Mentor junior developers, assisting them in enhancing their skills and knowledge in UI development.

● Write and encourage other engineers to write automated tests.

Skills/ Experience

● Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience).

● Proven experience as a UI Developer or Front-End Developer, with at least 3+ years of hands-on experience in building user interfaces for web applications.

● Proficiency in front-end technologies such as TypeScript, Tailwind, React, Redux.

● Strong understanding of responsive design principles.

● Solid knowledge of web performance optimization techniques and best practices.

● Familiarity with Figma and other UI/UX design tools, to collaborate effectively with designers.

● Demonstrated experience in writing UI components to corresponding backend APIs and Databases.

● Excellent problem-solving skills and ability to troubleshoot complex UI-related issues.

● Strong communication and collaboration skills, with the ability to work effectively in a team-oriented environment.

Responsibilities: 

As a backend developer you would be responsible for:   

• Executing full lifecycle software development
• Architect and conceptualise the solution from initiation to completion meeting client requirements 
• Work with customer and their integration partners to ensure the product is well integrated 
• Programming well-designed, testable and efficient code 
• Develop flowcharts, layouts and documentation to identify requirements and solutions 
• Work with cross-functional teams (Product, Engineering and ML team) to craft custom solutions 
• Ensure clients change requests are addressed effectively in a timely manner 

Requirements:  

• 2+ years of experience in architecture and developing high performance web applications
• In-depth understanding of the entire web development process (design, development, and deployment)
• Strong NoSQL and/or SQL database design and query writing skills with a commitment to performance and efficiency 
• Knowledge of RESTful API and SOAP Webservices paradigms 
• Experience with CRM/ERPs like systems SAP, Oracle, SalesForce, Servicenow, Workday, etc. would be a huge plus 
• Ability to operate in a highly ambiguous and fast-paced environment 
• Superior verbal and written communication skills 

Our Technology Stacks:  

• Demonstrated experience in our tech stack will be a big plus as it lets you get up and running with our product that much sooner 
• Node.js back-end with typescript 
• MongoDB as database 
• React to power our user interfaces (don't worry, we don't expect it for back-end) 
• NGINX as our web server 
• RabbitMQ 
• Redis 
• Elasticsearch 
• Docker 

• Create and maintain new hire and personnel files and enter them into Human Resources Information Systems.
• Assist with orientation of new employees.
• Ensure accurate maintenance of all employee records and files (e.g., interview documents, ).
• Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary.
• Generate Human Resources data reports as necessary Answer phone calls and record messages.
• Create and type office correspondence using computer.
• Serve as Human Resources subject matter expert and participate on project teams.
• Day to day operations of the HR function
• End to End Recruitment process like Sourcing of candidates from job portals, taking care of interview and selection process.
• HR Administration (eg. leave management, employee database, salary inputs, training history cards)

• Strong communication and organizational skills
• Must be self-motivated with a strong sense of urgency
• Ability to handle multiple priorities while maintaining strong attention to detail and adhering to deadlines
• Strong interpersonal and communication skills, both oral and written
• Able to create a positive employee experience so that people want to join and stay with the organisation
• Sound judgment and problem-solving skills
• Familiarity with MS Office/Excel/Outlook