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Associate Product Manager - User Research
Associate Product Manager - User Research
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Associate Product Manager - User Research

R Sujeeth  Raj's profile picture
Posted by R Sujeeth Raj
2 - 5 yrs
₹7L - ₹14L / yr
Bengaluru (Bangalore)
User Research
User stories
User experience management

Laundryheap is the world's leading on-demand laundry delivery service. Our vision is to become the natural choice for all laundry needs of people around the world.

What do we do? Collect your laundry, clean it, pack it, and deliver it back to you in 24 hrs in markets across Europe, the Americas, Asia, and the Middle East.

We are looking for an experienced Associate Product Manager - User Research to join our global product team. You will join a dynamic and fast-paced environment and work with cross-functional teams to research, design, build, and roll out customer- and internal-facing products that deliver the company’s vision and strategy.

This role reports to the Head of Product.

Key responsibilities:

  • Research Design: Design and conduct qualitative and quantitative research studies to understand customer behaviors, needs, and motivations. This includes online surveys, customer interviews, and monitoring of various internal feedback sources.
  • Data Analysis: Analyze research and other data to identify patterns and insights that can inform product decisions and improvements.
  • Collaboration: Work closely with product managers, designers, and engineers to integrate research findings into the product development process.
  • User Testing: Conduct usability testing sessions to evaluate product prototypes and existing features for effectiveness and user satisfaction.
  • Reporting: Present research findings and actionable recommendations to stakeholders to drive evidence-based decision-making.
  • Documentation: Develop and maintain research documentation, including participant recruitment criteria, research questions, study guides, and findings reports.
  • Strategic Influence: Influence product strategy and roadmap decisions by providing user-centered insights and advocating for user needs. Facilitate workshops and brainstorming sessions based on research findings to drive design and product innovation.
  • Market Research: Conduct market research as needed to supplement user research and provide a comprehensive view of the market landscape.


  • Minimum of 3 years of experience in user research or a similar role within a tech company.
  • Strong grasp of qualitative and quantitative research methods, including expertise in customer interviews, surveys, usability testing, and data analysis using modern analytics tools as well as SQL.
  • Excellent analytical skills with an ability to distill complex data into clear, actionable insights.
  • Strong communication skills, with proficiency in presenting research findings to diverse audiences.
  • A proactive, independent work style, capable of taking initiative in a fast-paced environment.

Work Schedule and Patterns:

  • Location: Bengaluru
  • 9-hour shift (8 working hours)
  • 5 days a week
  • Shift timings: 1:30 pm to 10:30 pm IST, i.e., 9 am to 6 pm BST
  • Office-based role

We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today!

Please complete the application form in our job portal via the link below.

In case you are not able to connect directly to the link, feel free to copy and paste the link onto your search box.

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Subodh Popalwar

Software Engineer, Memorres
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About Laundryheap

Founded :
Size :
Stage :
Laundryheap Limited is a laundry service provider that offers textile washing and dry cleaning services to clients in the United Kingdom, Ireland, and the United Arab Emirates. The company solves the problem of time-consuming laundry tasks for individuals and businesses, providing a convenient and efficient solution to their laundry needs.
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  • BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)
  • 2+  years of experience in applied product research Knowledge of qualitative and quantitative research method


Qualification – BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)

 Years of Exp –  2+ Years

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